Customer Service Jobs in Stafford

Customer Service
Staffordshire > Stafford

The following table provides summary statistics for permanent job vacancies advertised in Stafford with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 8 3 7
Rank change year-on-year -5 +4 +5
Permanent jobs citing Customer Service 8 10 13
As % of all permanent jobs advertised in Stafford 9.09% 23.26% 25.49%
As % of the Processes & Methodologies category 12.90% 24.39% 26.00%
Number of salaries quoted 4 8 0
10th Percentile - - -
25th Percentile £25,000 £24,000 -
Median annual salary (50th Percentile) £28,500 £26,500 -
Median % change year-on-year +7.55% - -
75th Percentile £32,000 £42,438 -
90th Percentile - £43,750 -
Staffordshire median annual salary £24,750 £32,500 £24,000
% change year-on-year -23.85% +35.42% +6.67%

All Process and Methodology Skills
Stafford

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Stafford with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 62 41 50
As % of all permanent jobs advertised in Stafford 70.45% 95.35% 98.04%
Number of salaries quoted 46 36 21
10th Percentile £26,000 £21,375 -
25th Percentile £28,625 £24,000 £36,250
Median annual salary (50th Percentile) £40,000 £38,375 £45,000
Median % change year-on-year +4.23% -14.72% +20.00%
75th Percentile £55,000 £43,781 £57,500
90th Percentile £60,625 £50,625 £60,000
Staffordshire median annual salary £40,000 £45,000 £45,000
% change year-on-year -11.11% - +14.23%

Customer Service
Job Vacancy Trend in Stafford

Job postings citing Customer Service as a proportion of all IT jobs advertised in Stafford.

Job vacancy trend for Customer Service in Stafford

Customer Service
Salary Trend in Stafford

3-month moving average salary quoted in jobs citing Customer Service in Stafford.

Salary trend for Customer Service in Stafford

Customer Service
Co-occurring Skills and Capabilities in Stafford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (50.00%) Microsoft Office
Communications & Networking
1 2 (25.00%) Broadband
1 2 (25.00%) LAN
General
1 8 (100.00%) Social Skills
2 6 (75.00%) Organisational Skills
3 4 (50.00%) Analytical Skills
3 4 (50.00%) Influencing Skills
4 2 (25.00%) Public Sector
Job Titles
1 4 (50.00%) Analyst
1 4 (50.00%) Product Analyst
1 4 (50.00%) Sales Analyst
2 2 (25.00%) 1st Line Support
2 2 (25.00%) Implementation Specialist
Miscellaneous
1 2 (25.00%) Onboarding
1 2 (25.00%) Self-Motivation
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows 10
1 2 (25.00%) Windows 7
Processes & Methodologies
1 6 (75.00%) Mathematics
1 6 (75.00%) Problem-Solving
2 4 (50.00%) Continuous Improvement
2 4 (50.00%) Customer Requirements
3 2 (25.00%) Case Management
3 2 (25.00%) Client Onboarding
3 2 (25.00%) Collaborative Working
3 2 (25.00%) ITIL
3 2 (25.00%) Revenue Management
3 2 (25.00%) Service Management
Qualifications
1 4 (50.00%) Degree
2 2 (25.00%) A+ Certification
Quality Assurance & Compliance
1 2 (25.00%) SLA
Vendors
1 2 (25.00%) Microsoft