Support Analyst Jobs in Stoke-on-Trent

Support Analyst
Staffordshire > Stoke-on-Trent

The median Support Analyst salary in Stoke-on-Trent is £28,000 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
6 May 2025		 Same period 2024 Same period 2023
Rank 20 32 36
Rank change year-on-year +12 +4 -22
Permanent jobs requiring a Support Analyst 6 14 5
As % of all permanent jobs advertised in Stoke-on-Trent 5.88% 4.11% 2.31%
As % of the Job Titles category 5.88% 4.47% 2.69%
Number of salaries quoted 5 10 5
10th Percentile - £27,975 £23,590
25th Percentile - £36,250 £23,725
Median annual salary (50th Percentile) £28,000 £46,250 £37,000
Median % change year-on-year -39.46% +25.00% +45.10%
75th Percentile - £52,500 £40,000
90th Percentile £29,200 - £40,900
Staffordshire median annual salary £28,000 £28,500 £32,500
% change year-on-year -1.75% -12.31% +27.45%

All Permanent IT Job Vacancies
Stoke-on-Trent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Stoke-on-Trent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Stoke-on-Trent with a recognized job title 102 313 186
% of permanent jobs with a recognized job title 100.00% 91.79% 86.11%
Number of salaries quoted 60 280 156
10th Percentile £28,000 £22,750 £22,500
25th Percentile £32,500 £30,000 £30,938
Median annual salary (50th Percentile) £35,000 £40,000 £40,250
Median % change year-on-year -12.50% -0.62% +7.33%
75th Percentile £44,063 £55,000 £57,500
90th Percentile £58,750 £61,500 £67,500
Staffordshire median annual salary £39,127 £40,000 £45,000
% change year-on-year -2.18% -11.11% +5.88%

Support Analyst
Job Vacancy Trend in Stoke-on-Trent

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Stoke-on-Trent.

Job vacancy trend for Support Analyst in Stoke-on-Trent

Support Analyst
Salary Trend in Stoke-on-Trent

3-month moving average salary quoted in jobs citing Support Analyst in Stoke-on-Trent.

Salary trend for Support Analyst in Stoke-on-Trent

Support Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in Stoke-on-Trent

For the 6 months to 6 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Stoke-on-Trent region featuring Support Analyst in the job title.

1 5 (83.33%) Change Management
2 3 (50.00%) Microsoft Office
2 3 (50.00%) Microsoft 365
3 2 (33.33%) Mentoring
3 2 (33.33%) Coaching
3 2 (33.33%) Analytical Skills
3 2 (33.33%) Continuous Improvement
3 2 (33.33%) Azure
3 2 (33.33%) Microsoft
3 2 (33.33%) Decision-Making
3 2 (33.33%) Problem-Solving
3 2 (33.33%) Organisational Skills
3 2 (33.33%) Social Skills
3 2 (33.33%) Customer Service
4 1 (16.67%) Windows Server
4 1 (16.67%) Active Directory
4 1 (16.67%) Windows
4 1 (16.67%) SQL
4 1 (16.67%) VB
4 1 (16.67%) Remote Desktop

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (50.00%) Microsoft Office
Cloud Services
1 3 (50.00%) Microsoft 365
2 2 (33.33%) Azure
Communications & Networking
1 1 (16.67%) Remote Desktop
General
1 2 (33.33%) Analytical Skills
1 2 (33.33%) Organisational Skills
1 2 (33.33%) Social Skills
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows Server
Processes & Methodologies
1 5 (83.33%) Change Management
2 2 (33.33%) Coaching
2 2 (33.33%) Continuous Improvement
2 2 (33.33%) Customer Service
2 2 (33.33%) Decision-Making
2 2 (33.33%) Mentoring
2 2 (33.33%) Problem-Solving
Programming Languages
1 1 (16.67%) SQL
1 1 (16.67%) VB
System Software
1 1 (16.67%) Active Directory
Vendors
1 2 (33.33%) Microsoft
9 Support Analyst jobs in the West Midlands