Period
to 22 November 2017

The median annual salary for a Support Engineer was £22,250 in advertised job vacancies in Staffordshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
West Midlands > Staffordshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 74 75 76
Rank change year-on-year +1 +1 +13
Permanent jobs requiring a Support Engineer 31 31 26
As % of all permanent IT jobs advertised in Staffordshire 2.57% 2.51% 2.20%
As % of the Job Titles category 2.63% 2.57% 2.23%
Number of salaries quoted 21 30 17
Staffordshire median annual salary £22,250 £29,250 £24,000
Median salary % change year-on-year -23.93% +21.88% -3.03%
10th Percentile £18,500 £19,900 £22,000
90th Percentile £28,750 £36,150 £46,700
West Midlands median annual salary £30,000 £29,000 £27,500
% change year-on-year +3.45% +5.45% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Staffordshire
Permanent vacancies in Staffordshire with a recognized job title 1178 1207 1167
% of permanent IT jobs with a recognized job title 97.76% 97.57% 98.56%
Number of salaries quoted 949 1067 1011
Staffordshire median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% -
10th Percentile £21,250 £22,650 £22,375
90th Percentile £57,500 £56,250 £55,000
West Midlands median annual salary £40,000 £40,000 £40,000

Support Engineer
Job Vacancy Trend in Staffordshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for Support Engineer in Staffordshire

Support Engineer
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Staffordshire.

Salary trend for Support Engineer in Staffordshire

Support Engineer
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Support Engineer in Staffordshire over the 6 months to 22 November 2017.

Salary histogram for Support Engineer in Staffordshire

Support Engineer
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Staffordshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent +7 9 £19,000 -24.00% 3
Lichfield - 7 £25,000 - 1
Cannock - 6 £22,250 -
Tamworth -2 5 - -
Stafford - 2 £27,500 -
Burton-upon-Trent +8 1 £36,750 +83.75%
Support Engineer
West Midlands

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Staffordshire

For the 6 months to 22 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Support Engineer in the job title.

1 22 (70.97%) Microsoft
2 18 (58.06%) Windows
3 16 (51.61%) Active Directory
4 14 (45.16%) Microsoft Certification
4 14 (45.16%) SQL
5 12 (38.71%) Microsoft Office
6 11 (35.48%) TCP/IP
7 9 (29.03%) Analytical Skills
7 9 (29.03%) VMware
7 9 (29.03%) VoIP
8 8 (25.81%) MS Exchange
8 8 (25.81%) VMware Infrastructure
9 7 (22.58%) SharePoint
9 7 (22.58%) Windows XP
10 6 (19.35%) Microsoft Excel
10 6 (19.35%) ITIL
10 6 (19.35%) SQL Server
10 6 (19.35%) SQL Server 2005
10 6 (19.35%) Windows Server
10 6 (19.35%) Exchange Server 2010
10 6 (19.35%) Continuous Improvement
10 6 (19.35%) Windows 7
10 6 (19.35%) SharePoint 2013
11 5 (16.13%) Office 365
11 5 (16.13%) Windows 8
11 5 (16.13%) Analytical Mindset
11 5 (16.13%) Management Information System
11 5 (16.13%) C#
12 4 (12.90%) C
12 4 (12.90%) Microsoft PowerPoint

Support Engineer Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) MS Exchange
2 7 (22.58%) SharePoint
3 6 (19.35%) Exchange Server 2010
3 6 (19.35%) SharePoint 2013
4 1 (3.23%) IBM Domino
4 1 (3.23%) IIS
4 1 (3.23%) Skype for Business
Applications
1 12 (38.71%) Microsoft Office
2 6 (19.35%) Microsoft Excel
3 4 (12.90%) Microsoft PowerPoint
Cloud Services
1 5 (16.13%) Office 365
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 11 (35.48%) TCP/IP
2 9 (29.03%) VoIP
3 4 (12.90%) VLAN
4 1 (3.23%) Firewall
4 1 (3.23%) Internet
4 1 (3.23%) LAN
4 1 (3.23%) Skype
4 1 (3.23%) WAN
Database & Business Intelligence
1 6 (19.35%) SQL Server
1 6 (19.35%) SQL Server 2005
General
1 2 (6.45%) Manufacturing
Miscellaneous
1 9 (29.03%) Analytical Skills
2 5 (16.13%) Analytical Mindset
2 5 (16.13%) Management Information System
3 2 (6.45%) Driving Licence
3 2 (6.45%) Life Science
4 1 (3.23%) Data Centre
Operating Systems
1 18 (58.06%) Windows
2 7 (22.58%) Windows XP
3 6 (19.35%) Windows 7
3 6 (19.35%) Windows Server
4 5 (16.13%) Windows 8
5 3 (9.68%) Windows Server 2003
5 3 (9.68%) Windows Server 2008
6 2 (6.45%) Windows Server 2012
Processes & Methodologies
1 6 (19.35%) Continuous Improvement
1 6 (19.35%) ITIL
2 4 (12.90%) Mathematics
3 2 (6.45%) CRM
3 2 (6.45%) ERP
3 2 (6.45%) Incident Management
3 2 (6.45%) Service Delivery
4 1 (3.23%) Business Continuity
4 1 (3.23%) Disaster Recovery
4 1 (3.23%) Project Management
4 1 (3.23%) Service Management
4 1 (3.23%) Strategic Thinking
Programming Languages
1 14 (45.16%) SQL
2 5 (16.13%) C#
3 4 (12.90%) C
4 1 (3.23%) PowerShell
Qualifications
1 14 (45.16%) Microsoft Certification
2 4 (12.90%) Degree
3 3 (9.68%) MCSA
4 1 (3.23%) A+ Certification
4 1 (3.23%) MCP
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 16 (51.61%) Active Directory
2 8 (25.81%) VMware Infrastructure
3 1 (3.23%) Hyper-V
3 1 (3.23%) vSphere
Systems Management
1 2 (6.45%) SCCM
2 1 (3.23%) Backup Exec
Vendors
1 22 (70.97%) Microsoft
2 9 (29.03%) VMware
3 2 (6.45%) Cisco
4 1 (3.23%) Apple
4 1 (3.23%) Citrix
4 1 (3.23%) NetApp
4 1 (3.23%) Veeam