Period
to 23 October 2017

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Stoke-on-Trent during the 6 months to 23 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Staffordshire > Stoke-on-Trent
6 months to
23 Oct 2017
Same period 2016 Same period 2015
Rank 50 64 54
Rank change year-on-year +14 -10 -6
Permanent jobs requiring an IT Support 7 12 8
As % of all permanent IT jobs advertised in Stoke-on-Trent 1.79% 2.11% 2.06%
As % of the Job Titles category 1.85% 2.17% 2.14%
Number of salaries quoted 7 12 6
Stoke-on-Trent median annual salary £25,000 £23,000 £21,250
Median salary % change year-on-year +8.70% +8.24% -15.00%
10th Percentile £20,350 £21,250 £18,250
90th Percentile £28,850 £27,000 £25,500
Staffordshire median annual salary £22,500 £22,500 £24,000
% change year-on-year - -6.25% -2.04%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Stoke-on-Trent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Stoke-on-Trent
Permanent vacancies in Stoke-on-Trent with a recognized job title 378 552 374
% of permanent IT jobs with a recognized job title 96.92% 96.84% 96.39%
Number of salaries quoted 308 510 323
Stoke-on-Trent median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% +6.06%
10th Percentile £21,250 £22,500 £22,000
90th Percentile £61,625 £57,500 £53,750
Staffordshire median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% -

IT Support
Job Vacancy Trend in Stoke-on-Trent

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Stoke-on-Trent.

Job vacancy trend for IT Support in Stoke-on-Trent

IT Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Stoke-on-Trent.

Salary trend for IT Support in Stoke-on-Trent

IT Support Skill Set
Top 30 Co-occurring IT Skills in Stoke-on-Trent

For the 6 months to 23 October 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stoke-on-Trent region featuring IT Support in the job title.

1 4 (57.14%) Windows
1 4 (57.14%) SLA
1 4 (57.14%) Microsoft
1 4 (57.14%) VMware
2 3 (42.86%) Active Directory
2 3 (42.86%) TCP/IP
2 3 (42.86%) MS Exchange
2 3 (42.86%) LAN
2 3 (42.86%) WAN
2 3 (42.86%) Continuous Improvement
3 2 (28.57%) ITIL
3 2 (28.57%) Windows 10
3 2 (28.57%) Windows 8
3 2 (28.57%) Microsoft Office
3 2 (28.57%) ITIL Certification
4 1 (14.29%) Information Security
4 1 (14.29%) SAN
4 1 (14.29%) CheckPoint
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Firewall
4 1 (14.29%) Finance
4 1 (14.29%) COM
4 1 (14.29%) Linux
4 1 (14.29%) DHCP
4 1 (14.29%) VPN
4 1 (14.29%) DNS
4 1 (14.29%) Cisco
4 1 (14.29%) HP
4 1 (14.29%) Citrix
4 1 (14.29%) Microsoft Certification

IT Support Skill Set
Co-occurring IT Skills in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) MS Exchange
Applications
1 2 (28.57%) Microsoft Office
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 3 (42.86%) LAN
1 3 (42.86%) TCP/IP
1 3 (42.86%) WAN
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) Firewall
2 1 (14.29%) SAN
2 1 (14.29%) VLAN
2 1 (14.29%) VPN
General
1 1 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 1 (14.29%) COM
Miscellaneous
1 1 (14.29%) Data Centre
1 1 (14.29%) iPad
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Windows 10
2 2 (28.57%) Windows 8
3 1 (14.29%) Linux
3 1 (14.29%) Windows Server
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 3 (42.86%) Continuous Improvement
2 2 (28.57%) ITIL
3 1 (14.29%) DevOps
3 1 (14.29%) Information Security
3 1 (14.29%) Logistics
3 1 (14.29%) Mentoring
Qualifications
1 2 (28.57%) ITIL Certification
2 1 (14.29%) GNVQ
2 1 (14.29%) MCITP
2 1 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 4 (57.14%) SLA
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) VMware Infrastructure
Vendors
1 4 (57.14%) Microsoft
1 4 (57.14%) VMware
2 1 (14.29%) CheckPoint
2 1 (14.29%) Cisco
2 1 (14.29%) Citrix
2 1 (14.29%) HP