Period
to 18 November 2017

The median annual salary for a Help Desk Analyst was £22,750 in advertised job vacancies in Surrey during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
South East > Surrey
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 222 223 283
Rank change year-on-year +1 +60 -16
Permanent jobs requiring a Help Desk Analyst 35 54 31
As % of all permanent IT jobs advertised in Surrey 0.57% 0.81% 0.36%
As % of the Job Titles category 0.59% 0.83% 0.37%
Number of salaries quoted 36 48 33
Surrey median annual salary £22,750 £24,000 £21,500
Median salary % change year-on-year -5.21% +11.63% -4.44%
10th Percentile £19,000 £18,500 £19,375
90th Percentile £30,625 £33,750 £28,600
South East median annual salary £22,750 £22,500 £22,000
% change year-on-year +1.11% +2.27% +2.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 5975 6511 8411
% of permanent IT jobs with a recognized job title 96.82% 97.47% 97.65%
Number of salaries quoted 4888 5530 7297
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £26,750 £25,000
90th Percentile £67,500 £67,500 £66,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Help Desk Analyst
Job Vacancy Trend in Surrey

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Help Desk Analyst in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Surrey.

Salary trend for Help Desk Analyst in Surrey

Help Desk Analyst
Salary Histogram in Surrey

The salary distribution of IT jobs citing Help Desk Analyst in Surrey over the 6 months to 18 November 2017.

Salary histogram for Help Desk Analyst in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +15 10 £19,000 -15.56%
Egham -34 7 £30,000 +7.14%
Dorking +7 6 £23,750 +25.00%
Guildford -1 4 £22,500 -19.64%
Godalming -14 4 £20,500 -14.58%
Staines +7 2 £25,000 +13.64%
Epsom - 2 £23,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 18 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Analyst in the job title.

1 30 (85.71%) Windows
2 19 (54.29%) Microsoft Office
3 18 (51.43%) Active Directory
4 15 (42.86%) Microsoft
5 14 (40.00%) Windows 7
6 13 (37.14%) Windows 8
6 13 (37.14%) Windows 10
7 11 (31.43%) TCP/IP
8 10 (28.57%) Apple
9 9 (25.71%) Firewall
9 9 (25.71%) Windows Server
10 7 (20.00%) Driving Licence
10 7 (20.00%) Wi-Fi
11 6 (17.14%) Proactive Monitoring
12 5 (14.29%) MCSE
12 5 (14.29%) Analytical Skills
12 5 (14.29%) Microsoft Certification
13 3 (8.57%) Software Testing
13 3 (8.57%) Degree
13 3 (8.57%) MS Exchange
13 3 (8.57%) SQL
13 3 (8.57%) Extranet
14 2 (5.71%) Internet
14 2 (5.71%) VMware
14 2 (5.71%) VMware Workstation
14 2 (5.71%) VPN
14 2 (5.71%) DNS
14 2 (5.71%) SLA
14 2 (5.71%) VoIP
14 2 (5.71%) WAN

Help Desk Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.57%) MS Exchange
2 2 (5.71%) Exchange Server 2010
2 2 (5.71%) Exchange Server 2013
Applications
1 19 (54.29%) Microsoft Office
Business Applications
1 1 (2.86%) assyst
Cloud Services
1 2 (5.71%) Office 365
1 2 (5.71%) SaaS
Communications & Networking
1 11 (31.43%) TCP/IP
2 9 (25.71%) Firewall
3 7 (20.00%) Wi-Fi
4 3 (8.57%) Extranet
5 2 (5.71%) DNS
5 2 (5.71%) Internet
5 2 (5.71%) VLAN
5 2 (5.71%) VoIP
5 2 (5.71%) VPN
5 2 (5.71%) WAN
General
1 1 (2.86%) Finance
1 1 (2.86%) Law
Libraries, Frameworks & Software Standards
1 2 (5.71%) PRADO
Miscellaneous
1 7 (20.00%) Driving Licence
2 5 (14.29%) Analytical Skills
3 1 (2.86%) Blackberry
3 1 (2.86%) iPhone
Operating Systems
1 30 (85.71%) Windows
2 14 (40.00%) Windows 7
3 13 (37.14%) Windows 10
3 13 (37.14%) Windows 8
4 9 (25.71%) Windows Server
5 2 (5.71%) Windows Server 2008
5 2 (5.71%) Windows Server 2012
6 1 (2.86%) Linux
6 1 (2.86%) Windows XP
Processes & Methodologies
1 6 (17.14%) Proactive Monitoring
2 3 (8.57%) Software Testing
3 2 (5.71%) ITIL
Programming Languages
1 3 (8.57%) SQL
Qualifications
1 5 (14.29%) MCSE
1 5 (14.29%) Microsoft Certification
2 3 (8.57%) Degree
3 1 (2.86%) MCP
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 18 (51.43%) Active Directory
2 2 (5.71%) Hyper-V
2 2 (5.71%) VMware Infrastructure
2 2 (5.71%) VMware Workstation
Vendors
1 15 (42.86%) Microsoft
2 10 (28.57%) Apple
3 2 (5.71%) VMware
4 1 (2.86%) Citrix
4 1 (2.86%) ServiceNow