The median annual salary for a Help Desk Analyst was £20,500 in advertised job vacancies in Surrey during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
South East / Surrey
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 150 168 215
Rank change year-on-year +18 +47  
Permanent jobs requiring a Help Desk Analyst 13 27 11
As % of all permanent IT jobs advertised in Surrey 0.48% 0.74% 0.24%
As % of the Job Titles category 0.49% 0.76% 0.24%
Number of salaries quoted 13 24 10
Median salary £20,500 £25,500 £22,000
Median salary % change year-on-year -19.60% +15.90%  
UK excluding London median salary £22,000 £21,500 £21,000
% change year-on-year +2.32% +2.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2648 3565 4523
As % of all permanent IT job vacancies advertised in Surrey 96.85% 97.11% 98.22%
Number of salaries quoted 2193 3062 3817
Median salary £45,250 £45,000 £45,000
Median salary % change year-on-year +0.55% -  
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Analyst
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Surrey.

Salary trend for Help Desk Analyst in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Godalming -1 7 £20,500 -14.58%
Reigate - 3 £20,500 -
Leatherhead +9 1 £19,000 -15.55% 1
Redhill - 1 £22,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 26 June 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Analyst in the job title.

1 21 (75.00%) Microsoft
2 17 (60.71%) Windows
3 16 (57.14%) Active Directory
4 15 (53.57%) Microsoft Office
5 14 (50.00%) Windows 7
5 14 (50.00%) Windows 10
5 14 (50.00%) Windows 8
6 13 (46.43%) Microsoft Certification
7 11 (39.29%) MCSE
8 9 (32.14%) ITIL
9 7 (25.00%) Office 365
10 5 (17.86%) Finance
10 5 (17.86%) HND
10 5 (17.86%) Degree
10 5 (17.86%) Time Management
11 4 (14.29%) VMware
11 4 (14.29%) MS Exchange
12 3 (10.71%) Windows Server
13 2 (7.14%) Proactive Monitoring
13 2 (7.14%) Continuous Improvement Process
13 2 (7.14%) VTSP
13 2 (7.14%) Continuous Improvement
13 2 (7.14%) VoIP
13 2 (7.14%) SLA
13 2 (7.14%) Cisco
13 2 (7.14%) C
13 2 (7.14%) MCSA
13 2 (7.14%) SharePoint
13 2 (7.14%) A+ Certification
13 2 (7.14%) Service Delivery

Help Desk Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) MS Exchange
2 2 (7.14%) SharePoint
3 1 (3.57%) Exchange Server 2007
3 1 (3.57%) Exchange Server 2010
3 1 (3.57%) Exchange Server 2013
Applications
1 15 (53.57%) Microsoft Office
Cloud Services
1 7 (25.00%) Office 365
2 1 (3.57%) Microsoft Azure
Communications & Networking
1 2 (7.14%) VoIP
2 1 (3.57%) DNS
2 1 (3.57%) Firewall
General
1 5 (17.86%) Finance
Miscellaneous
1 1 (3.57%) Blackberry
1 1 (3.57%) Computer Science
Operating Systems
1 17 (60.71%) Windows
2 14 (50.00%) Windows 10
2 14 (50.00%) Windows 7
2 14 (50.00%) Windows 8
3 3 (10.71%) Windows Server
4 1 (3.57%) Windows Server 2008
4 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 9 (32.14%) ITIL
2 5 (17.86%) Time Management
3 2 (7.14%) Continuous Improvement
3 2 (7.14%) Continuous Improvement Process
3 2 (7.14%) Mathematics
3 2 (7.14%) Proactive Monitoring
3 2 (7.14%) Service Delivery
4 1 (3.57%) Asset Management
4 1 (3.57%) Software Asset Management
4 1 (3.57%) Software Licensing
Programming Languages
1 2 (7.14%) C
2 1 (3.57%) SQL
Qualifications
1 13 (46.43%) Microsoft Certification
2 11 (39.29%) MCSE
3 5 (17.86%) Degree
3 5 (17.86%) HND
4 2 (7.14%) A+ Certification
4 2 (7.14%) CCENT
4 2 (7.14%) MCSA
4 2 (7.14%) VTSP
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 16 (57.14%) Active Directory
2 2 (7.14%) Hyper-V
3 1 (3.57%) VMware Infrastructure
Systems Management
1 1 (3.57%) Backup Exec
Vendors
1 21 (75.00%) Microsoft
2 4 (14.29%) VMware
3 2 (7.14%) Cisco
4 1 (3.57%) Apple
4 1 (3.57%) Mitel
4 1 (3.57%) Snow
4 1 (3.57%) Symantec
Leatherhead, Surrey
Ashdown IT
Salary: £19000 per annum
Posted: 4 days ago