Service Management Job Trends in Swansea

Service Management
West Wales > Swansea

The table below provides summary statistics and salary benchmarking for jobs advertised in Swansea requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 4 August 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Aug 2026
Same period 2025 Same period 2024
Rank 55 - 27
Rank change year-on-year - - +17
Permanent jobs citing Service Management 2 0 2
As % of all permanent jobs in Swansea 0.52% - 1.27%
As % of the Processes & Methodologies category 0.73% - 1.64%
Number of salaries quoted 2 0 2
10th Percentile £45,500 - -
25th Percentile £46,250 - -
Median annual salary (50th Percentile) £47,500 - £40,000
75th Percentile £48,750 - -
90th Percentile £49,500 - -
West Wales median annual salary £47,500 - £40,000

All Process & Methodology Skills
Swansea

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Swansea.

Permanent vacancies with a requirement for process or methodology skills 274 32 122
As % of all permanent jobs advertised in Swansea 71.54% 76.19% 77.71%
Number of salaries quoted 170 26 104
10th Percentile £32,000 £21,250 £30,000
25th Percentile £38,000 £31,250 £31,250
Median annual salary (50th Percentile) £55,000 £37,733 £46,750
Median % change year-on-year +45.76% -19.29% +4.56%
75th Percentile £70,000 £53,762 £57,500
90th Percentile £76,201 £59,857 £68,500
West Wales median annual salary £50,000 £37,733 £42,500
% change year-on-year +32.51% -11.22% -4.94%

Service Management
Job Vacancy Trend in Swansea

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Swansea.

Service Management job vacancy trend in Swansea

Service Management
Salary Trend in Swansea

Salary distribution trend for jobs in Swansea citing Service Management.

Salary distribution trend for jobs in Swansea citing Service Management

Service Management
Co-Occurring Skills & Capabilities in Swansea by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (50.00%) Public Sector
1 1 (50.00%) Social Skills
1 1 (50.00%) Telecoms
Job Titles
1 2 (100.00%) IT Manager
1 2 (100.00%) IT Services Manager
1 2 (100.00%) Service Manager
2 1 (50.00%) Delivery Manager
2 1 (50.00%) IT Services Delivery Manager
2 1 (50.00%) Service Delivery Manager
2 1 (50.00%) Service Improvement Manager
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Service Delivery
2 1 (50.00%) Commercial Awareness
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Cost Control
2 1 (50.00%) Customer Experience
2 1 (50.00%) Customer Service
2 1 (50.00%) Problem Management
2 1 (50.00%) Root Cause Analysis
2 1 (50.00%) Stakeholder Management
Quality Assurance & Compliance
1 2 (100.00%) SLA
Vendors
1 1 (50.00%) ServiceNow