ICT Support Officer Job Trends in the UK excluding London

ICT Support Officer
UK > UK excluding London

The median ICT Support Officer salary in the UK excluding London is £27,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 502 564 572
Rank change year-on-year +62 +8 +168
Permanent jobs requiring an ICT Support Officer 7 2 1
As % of all permanent jobs in the UK excluding London 0.017% 0.006% 0.003%
As % of the Job Titles category 0.018% 0.006% 0.003%
Number of salaries quoted 7 0 1
10th Percentile - - -
25th Percentile £26,500 - -
Median annual salary (50th Percentile) £27,000 - £34,643
Median % change year-on-year - - +44.18%
75th Percentile £35,000 - -
90th Percentile £35,836 - -
UK median annual salary £27,000 - £34,643
% change year-on-year - - +44.18%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 38,388 33,377 32,893
% of permanent jobs with a recognized job title 90.52% 92.91% 95.32%
Number of salaries quoted 23,454 16,215 24,936
10th Percentile £28,000 £31,250 £27,500
25th Percentile £35,000 £40,000 £36,500
Median annual salary (50th Percentile) £50,000 £52,609 £50,000
Median % change year-on-year -4.96% +5.22% -5.25%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £82,500 £78,750
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

ICT Support Officer
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'ICT Support Officer' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

ICT Support Officer job vacancy trend in the UK excluding London

ICT Support Officer
Salary Trend in the UK excluding London

Salary distribution trend for ICT Support Officer job vacancies in the UK excluding London.

Salary distribution trend for ICT Support Officer job vacancies in the UK excluding London

ICT Support Officer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support Officer within the UK excluding London region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Scotland - 4 £27,000 -
East of England - 2 £35,480 -
Midlands +21 1 £35,000 -
East Midlands - 1 £35,000 -
ICT Support Officer
UK

ICT Support Officer Skill Set
Top 22 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 14 January 2026, ICT Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring ICT Support Officer in the job title.

1 5 (71.43%) Microsoft
1 5 (71.43%) Microsoft 365
1 5 (71.43%) SharePoint
2 4 (57.14%) Cyber Essentials
2 4 (57.14%) Cybersecurity
2 4 (57.14%) HNC
2 4 (57.14%) HND
2 4 (57.14%) Line Management
2 4 (57.14%) Network Security
3 1 (14.29%) Business Case
3 1 (14.29%) Business Intelligence
3 1 (14.29%) Case Management
3 1 (14.29%) DBS Check
3 1 (14.29%) Degree
3 1 (14.29%) GIS
3 1 (14.29%) Identity Access Management
3 1 (14.29%) Microsoft Exchange
3 1 (14.29%) Microsoft Office
3 1 (14.29%) Power BI
3 1 (14.29%) Power Platform
3 1 (14.29%) VoIP
3 1 (14.29%) Windows

ICT Support Officer Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (71.43%) SharePoint
2 1 (14.29%) Microsoft Exchange
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 5 (71.43%) Microsoft 365
2 1 (14.29%) Power Platform
Communications & Networking
1 4 (57.14%) Network Security
2 1 (14.29%) VoIP
Database & Business Intelligence
1 1 (14.29%) GIS
1 1 (14.29%) Power BI
General
1 1 (14.29%) Social Skills
Miscellaneous
1 4 (57.14%) Onboarding
2 1 (14.29%) LLPG
Operating Systems
1 1 (14.29%) Windows
Processes & Methodologies
1 4 (57.14%) Cybersecurity
1 4 (57.14%) Line Management
2 1 (14.29%) Business Case
2 1 (14.29%) Business Intelligence
2 1 (14.29%) Case Management
2 1 (14.29%) Identity Access Management
Qualifications
1 4 (57.14%) HNC
1 4 (57.14%) HND
2 1 (14.29%) DBS Check
2 1 (14.29%) Degree
Quality Assurance & Compliance
1 4 (57.14%) Cyber Essentials
Vendors
1 5 (71.43%) Microsoft