Technical Support Advisor Jobs

Technical Support Adviser
UK

The median Technical Support Adviser salary in the UK is £25,500 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 689 867 967
Rank change year-on-year +178 +100 +255
Permanent jobs requiring a Technical Support Advisor 11 35 6
As % of all permanent jobs advertised in the UK 0.020% 0.035% 0.006%
As % of the Job Titles category 0.022% 0.037% 0.006%
Number of salaries quoted 8 23 3
10th Percentile £24,875 - £26,500
25th Percentile £25,250 £22,500 £26,875
Median annual salary (50th Percentile) £25,500 £26,325 £30,000
Median % change year-on-year -3.13% -12.25% +20.00%
75th Percentile £25,750 £28,750 £31,250
90th Percentile £27,025 £33,250 £32,000
UK excluding London median annual salary £25,500 £23,000 £30,000
% change year-on-year +10.87% -23.33% +20.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,356 93,784 92,686
% of permanent jobs with a recognized job title 90.47% 94.63% 91.46%
Number of salaries quoted 27,595 67,216 58,370
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,500 £60,000
Median % change year-on-year +9.52% -12.50% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £53,000
% change year-on-year +4.00% -5.66% +6.00%

Technical Support Advisor
Job Vacancy Trend

Job postings that featured Technical Support Advisor in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Advisor in the UK

Technical Support Advisor
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Advisor.

Salary trend for Technical Support Advisor in the UK

Technical Support Advisor
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Advisor within the UK over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +162 11 £25,500 +10.87% 8
England +126 11 £25,500 +6.25% 9
South East +92 7 £25,500 +10.87% 2
North of England - 3 - - 2
Work from Home +140 2 - - 5
North East - 2 - -
Midlands +60 1 £30,000 +25.00% 3
East Midlands +44 1 £30,000 - 2
North West - 1 - - 2

Technical Support Advisor Skill Set
Top 10 Co-occurring Skills and Capabilities

For the 6 months to 10 May 2025, Technical Support Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Advisor in the job title.

1 10 (90.91%) Customer Service
2 9 (81.82%) Problem-Solving
3 7 (63.64%) Wireless
4 3 (27.27%) Social Skills
5 2 (18.18%) Customer Experience
6 1 (9.09%) CRM
6 1 (9.09%) Degree
6 1 (9.09%) Computer Science
6 1 (9.09%) SaaS
6 1 (9.09%) Computer Science Degree

Technical Support Advisor Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (9.09%) SaaS
Communications & Networking
1 7 (63.64%) Wireless
General
1 3 (27.27%) Social Skills
Processes & Methodologies
1 10 (90.91%) Customer Service
2 9 (81.82%) Problem-Solving
3 2 (18.18%) Customer Experience
4 1 (9.09%) Computer Science
4 1 (9.09%) CRM
Qualifications
1 1 (9.09%) Computer Science Degree
1 1 (9.09%) Degree