The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 70 67 64
Rank change year-on-year -3 -3  
Permanent jobs citing CRM 3409 4463 4554
As % of all permanent IT jobs advertised in the UK 4.00% 4.29% 4.21%
As % of the Processes & Methodologies category 4.49% 4.85% 4.84%
Number of salaries quoted 2687 3482 3594
Median salary £47,500 £45,000 £47,500
Median salary % change year-on-year +5.55% -5.26%  
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £75,000 £77,500 £75,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 75940 92082 94020
As % of all permanent IT job vacancies advertised in the UK 89.12% 88.56% 87.01%
Number of salaries quoted 62461 76226 76084
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend

The job posting trend of jobs advertised citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 3 months to 28 March 2017.

Salary histogram for CRM in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 3224 £47,500 +5.55% 488
London +2 1499 £55,000 +10.00% 241
South East -10 593 £45,000 +2.27% 75
East of England -8 252 £48,250 +13.52% 28
City of London +16 240 £62,500 +13.63% 61
Yorkshire +3 214 £45,000 +9.75% 23
North West -12 188 £40,000 +14.28% 40
West Midlands +3 181 £40,000 -11.11% 29
Surrey +17 172 £47,500 +20.25% 19
South West -10 138 £43,750 +16.66% 25
West Yorkshire +21 121 £45,000 +5.88% 15
Berkshire -26 121 £45,000 - 11
Manchester 0 118 £40,000 +14.28% 32
East Midlands +12 98 £35,000 - 16
Birmingham 0 94 £39,000 -13.33% 12
Hampshire +14 93 £40,000 -8.57% 15
Hertfordshire -6 91 £47,500 +5.49% 12
Leeds +7 78 £42,500 -5.55% 12
Bristol +9 62 £42,500 +6.25% 9
West Sussex +4 61 £47,000 +10.58% 4
Bedfordshire +13 60 £52,500 -0.94% 7
Buckinghamshire -25 55 £40,000 -5.88% 7
North East +22 52 £38,000 -10.58% 5
Cambridgeshire -27 48 £55,000 +47.65% 4
Reading -5 47 £57,500 +31.44% 3
Scotland -22 47 £35,000 -6.66% 9
Oxfordshire +11 42 £47,500 +2.15% 7
Woking +18 41 £50,000 +12.35%
North Yorkshire +6 41 £50,000 +33.33% 3
Watford +3 35 £55,000 +23.94% 3

CRM
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2033 (30.62%) Microsoft
2 1723 (25.95%) Finance
3 1669 (25.14%) Dynamics CRM
4 1564 (23.56%) SQL
5 1489 (22.43%) Agile Software Development
6 1255 (18.90%) MS Excel
7 1183 (17.82%) .NET
8 1154 (17.38%) Marketing
9 1148 (17.29%) SQL Server
10 1050 (15.82%) C#
11 1005 (15.14%) JavaScript
12 962 (14.49%) Project Management
13 941 (14.17%) Salesforce.com
14 940 (14.16%) Degree
15 936 (14.10%) ERP
16 815 (12.28%) Business Intelligence
17 782 (11.78%) Analytical Skills
18 761 (11.46%) HTML
19 748 (11.27%) SAP
20 734 (11.06%) SharePoint
21 686 (10.33%) Oracle
22 584 (8.80%) E-Commerce
23 565 (8.51%) Retail
24 555 (8.36%) Stakeholder Management
25 546 (8.22%) CSS
26 531 (8.00%) ITIL
27 523 (7.88%) Windows
28 501 (7.55%) Analytics
29 492 (7.41%) Business Analysis
30 479 (7.21%) MS Office

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 734 (11.06%) SharePoint
2 323 (4.87%) CMS
3 155 (2.33%) BizTalk Server
4 132 (1.99%) IIS
5 87 (1.31%) WebSphere
6 79 (1.19%) SAS
7 77 (1.16%) MS Exchange
8 69 (1.04%) Oracle SOA Suite
9 59 (0.89%) Apache Solr
9 59 (0.89%) Umbraco
10 54 (0.81%) Confluence
11 48 (0.72%) NetWeaver
12 44 (0.66%) Skype for Business
13 41 (0.62%) SharePoint 2013
13 41 (0.62%) WordPress
14 34 (0.51%) SharePoint 2010
15 33 (0.50%) Elasticsearch
15 33 (0.50%) Sitecore CMS
16 26 (0.39%) Apache
17 24 (0.36%) SharePoint Server
Applications
1 1255 (18.90%) MS Excel
2 479 (7.21%) MS Office
3 145 (2.18%) MS Project
4 142 (2.14%) MS PowerPoint
5 140 (2.11%) MS Visio
6 33 (0.50%) Photoshop
7 26 (0.39%) SPSS
8 19 (0.29%) Spreadsheet
9 10 (0.15%) Adobe Creative Suite
10 8 (0.12%) InDesign
11 7 (0.11%) Adobe Captivate
11 7 (0.11%) Camtasia
12 6 (0.090%) Adobe Illustrator
13 5 (0.075%) SOLIDWORKS
14 4 (0.060%) AutoCAD
15 2 (0.030%) InfoPath
16 1 (0.015%) Acrobat
16 1 (0.015%) Adobe Premiere
16 1 (0.015%) Mozilla Thunderbird
Business Applications
1 1669 (25.14%) Dynamics CRM
2 260 (3.92%) SAP CRM
3 222 (3.34%) Salesforce.com CRM
4 150 (2.26%) Dynamics AX
5 106 (1.60%) Dynamics NAV
6 103 (1.55%) NetSuite
7 75 (1.13%) SAP SD
8 66 (0.99%) SAP MM
9 61 (0.92%) Oracle EBS
10 48 (0.72%) Sage 200
11 45 (0.68%) SAP ERP
12 43 (0.65%) Oracle CRM
13 42 (0.63%) Sage CRM
14 39 (0.59%) SAP Business One
15 36 (0.54%) SAP FI
15 36 (0.54%) SAP Hybris
16 35 (0.53%) SAP CO
16 35 (0.53%) SAP FI/CO
17 32 (0.48%) Oracle Financials
17 32 (0.48%) Unit4 Business World
Cloud Services
1 367 (5.53%) SaaS
2 341 (5.14%) Microsoft Azure
3 268 (4.04%) Office 365
4 144 (2.17%) Amazon AWS
5 126 (1.90%) IaaS
6 124 (1.87%) PaaS
7 103 (1.55%) Google Analytics
8 76 (1.14%) Cloud Computing
8 76 (1.14%) Force.com
9 41 (0.62%) Amazon EC2
10 34 (0.51%) Yammer
11 31 (0.47%) SuccessFactors
12 26 (0.39%) GitHub
13 23 (0.35%) Silverpop
14 17 (0.26%) Azure Machine Learning
14 17 (0.26%) Boomi
14 17 (0.26%) FinancialForce.com
15 16 (0.24%) Veeva
16 15 (0.23%) Oracle CX
17 14 (0.21%) Google Tag Manager
Communications & Networking
1 145 (2.18%) Internet
2 101 (1.52%) Intranet
3 93 (1.40%) Firewall
4 76 (1.14%) LAN
5 69 (1.04%) WAN
6 62 (0.93%) DNS
7 61 (0.92%) TCP/IP
8 58 (0.87%) Wireless
9 57 (0.86%) VPN
10 54 (0.81%) SAN
11 41 (0.62%) VoIP
12 31 (0.47%) DHCP
12 31 (0.47%) NAS
13 30 (0.45%) Skype
14 27 (0.41%) Wi-Fi
15 25 (0.38%) Broadband
15 25 (0.38%) Unified Communications
16 23 (0.35%) Network Security
16 23 (0.35%) SMTP
17 20 (0.30%) HTTP
Database & Business Intelligence
1 1148 (17.29%) SQL Server
2 385 (5.80%) SQL Server Reporting Services
3 291 (4.38%) MySQL
4 264 (3.98%) Data Warehouse
5 238 (3.58%) SQL Server Integration Services
6 216 (3.25%) Relational Database
7 212 (3.19%) Big Data
8 143 (2.15%) SQL Server 2008
9 139 (2.09%) BusinessObjects
10 102 (1.54%) SAP BW
11 90 (1.36%) SAP HANA
12 89 (1.34%) Power BI
13 87 (1.31%) SQL Server Analysis Services
14 71 (1.07%) SQL Server 2012
15 62 (0.93%) RDBMS
16 60 (0.90%) Crystal Reports
17 58 (0.87%) Apache Cassandra
18 54 (0.81%) QlikView
19 47 (0.71%) MongoDB
20 46 (0.69%) Oracle BI EE
Development Applications
1 190 (2.86%) JIRA
2 181 (2.73%) Visual Studio
3 174 (2.62%) Team Foundation Server
4 121 (1.82%) Git (software)
5 68 (1.02%) Selenium
6 53 (0.80%) Subversion
7 43 (0.65%) Jenkins
8 31 (0.47%) Talend Open Studio
9 26 (0.39%) MSBuild
10 25 (0.38%) Visual Studio Tools for Office
11 24 (0.36%) Eclipse
12 21 (0.32%) Maven
12 21 (0.32%) SQL Server Management Studio (SSMS)
13 20 (0.30%) Octopus Deploy
13 20 (0.30%) TeamCity
14 16 (0.24%) NUnit
15 15 (0.23%) WebDriver
16 13 (0.20%) JUnit
17 12 (0.18%) NetBeans
17 12 (0.18%) SoapUI
General
1 1723 (25.95%) Finance
2 1154 (17.38%) Marketing
3 565 (8.51%) Retail
4 355 (5.35%) Advertising
5 338 (5.09%) Telecoms
6 247 (3.72%) Banking
7 207 (3.12%) Manufacturing
8 155 (2.33%) Legal
9 148 (2.23%) Billing
10 111 (1.67%) Back Office
11 98 (1.48%) Publishing
12 78 (1.17%) Games
13 52 (0.78%) French Language
14 51 (0.77%) Automotive
15 49 (0.74%) Spanish Language
16 44 (0.66%) Front Office
16 44 (0.66%) Law
17 41 (0.62%) Pharmaceutical
18 31 (0.47%) Local Government
19 29 (0.44%) Electronics
Job Titles
1 1387 (20.89%) Developer
2 1256 (18.92%) Analyst
3 645 (9.72%) Consultant
4 638 (9.61%) Architect
5 511 (7.70%) Project Manager
6 418 (6.30%) Business Analyst
7 406 (6.12%) CRM Developer
8 368 (5.54%) Solutions Architect
9 323 (4.87%) Support Analyst
10 318 (4.79%) Dynamics CRM Developer
11 309 (4.65%) .NET Developer
12 274 (4.13%) CRM Manager
13 260 (3.92%) C# Developer
14 255 (3.84%) Applications Support
15 253 (3.81%) CRM Analyst
16 210 (3.16%) IT Manager
17 203 (3.06%) CRM Consultant
18 201 (3.03%) Administrator
19 189 (2.85%) Senior Developer
20 187 (2.82%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1183 (17.82%) .NET
2 761 (11.46%) HTML
3 546 (8.22%) CSS
4 460 (6.93%) ASP.NET
5 385 (5.80%) Web Services
6 362 (5.45%) XML
7 301 (4.53%) jQuery
8 240 (3.62%) AngularJS
9 204 (3.07%) SOAP
10 175 (2.64%) Middleware
11 173 (2.61%) .NET Framework
12 171 (2.58%) HTML5
13 153 (2.30%) REST
14 136 (2.05%) ASP.NET MVC
15 125 (1.88%) WCF
16 108 (1.63%) Visualforce
17 106 (1.60%) ASP.NET Web API
18 90 (1.36%) Node.js
19 84 (1.27%) Entity Framework
20 81 (1.22%) Ajax
Miscellaneous
1 782 (11.78%) Analytical Skills
2 340 (5.12%) Management Information System
3 322 (4.85%) Computer Science
4 215 (3.24%) Enterprise Software
5 209 (3.15%) User Experience
6 203 (3.06%) Social Media
7 177 (2.67%) Mobile App
8 160 (2.41%) Data Centre
9 100 (1.51%) FMCG
10 72 (1.08%) PMI
11 65 (0.98%) Public Cloud
12 60 (0.90%) e-Learning
12 60 (0.90%) Fintech
13 57 (0.86%) iPad
14 46 (0.69%) EPoS
15 39 (0.59%) Hybrid Cloud
15 39 (0.59%) Virtual Team
16 38 (0.57%) Driving Licence
17 36 (0.54%) Data Structures
18 35 (0.53%) CMDB
Operating Systems
1 523 (7.88%) Windows
2 203 (3.06%) Windows Server
3 199 (3.00%) Linux
4 104 (1.57%) Windows 7
5 93 (1.40%) Windows Server 2012
6 84 (1.27%) Unix
7 71 (1.07%) Windows Server 2008
8 60 (0.90%) Windows 8
9 56 (0.84%) Android
10 50 (0.75%) Windows 10
11 46 (0.69%) Apple iOS
12 37 (0.56%) Windows Server 2003
13 24 (0.36%) Windows XP
14 21 (0.32%) Solaris
15 15 (0.23%) Mac OS X
16 12 (0.18%) CentOS
17 11 (0.17%) Mac OS
18 8 (0.12%) Ubuntu
19 6 (0.090%) Windows Vista
20 5 (0.075%) Windows 2000 Server
Processes & Methodologies
1 1489 (22.43%) Agile Software Development
2 962 (14.49%) Project Management
3 936 (14.10%) ERP
4 815 (12.28%) Business Intelligence
5 584 (8.80%) E-Commerce
6 555 (8.36%) Stakeholder Management
7 531 (8.00%) ITIL
8 501 (7.55%) Analytics
9 492 (7.41%) Business Analysis
10 463 (6.97%) Scrum
11 427 (6.43%) PRINCE2
12 410 (6.18%) MVC
13 368 (5.54%) Change Management
14 355 (5.35%) Business Development
15 344 (5.18%) Waterfall
16 332 (5.00%) Continuous Improvement
17 322 (4.85%) Presales
18 317 (4.77%) Mentoring
19 313 (4.71%) Migration
20 309 (4.65%) SDLC
Programming Languages
1 1564 (23.56%) SQL
2 1050 (15.82%) C#
3 1005 (15.14%) JavaScript
4 417 (6.28%) Java
5 296 (4.46%) PHP
6 216 (3.25%) T-SQL
7 169 (2.55%) VB.NET
8 132 (1.99%) Apex Code
9 114 (1.72%) ABAP
10 89 (1.34%) VBA
11 88 (1.33%) C
12 82 (1.24%) Python
13 76 (1.14%) PowerShell
14 72 (1.08%) VB
15 48 (0.72%) PL/SQL
16 47 (0.71%) C++
17 45 (0.68%) R
18 30 (0.45%) Bash Shell
18 30 (0.45%) Perl
19 28 (0.42%) Ruby
Qualifications
1 940 (14.16%) Degree
2 155 (2.33%) PMI Certification
3 145 (2.18%) PMP
4 132 (1.99%) Microsoft Certification
5 117 (1.76%) ISEB
6 106 (1.60%) Security Cleared
7 79 (1.19%) SC Cleared
8 62 (0.93%) ISTQB
9 51 (0.77%) ITIL Certification
10 41 (0.62%) MCP
11 37 (0.56%) PRINCE2 Certification
12 36 (0.54%) APMP
13 30 (0.45%) MBA
13 30 (0.45%) MCSE
14 29 (0.44%) PRINCE2 Practitioner
15 24 (0.36%) Cisco Certification
15 24 (0.36%) VMware Certified Professional (VCP)
16 23 (0.35%) CISSP
17 22 (0.33%) Postgraduate
18 21 (0.32%) SAP Certification
Quality Assurance & Compliance
1 298 (4.49%) QA
2 200 (3.01%) SLA
3 143 (2.15%) Data Quality
4 45 (0.68%) PMO
5 44 (0.66%) PCI DSS
6 29 (0.44%) ISO/IEC 27001
7 21 (0.32%) COBIT
8 17 (0.26%) Cyber Essentials
8 17 (0.26%) ISO 9001
9 14 (0.21%) Cyber Essentials PLUS
9 14 (0.21%) GPG13
9 14 (0.21%) HMG Security Policy Framework
9 14 (0.21%) RMADS
10 12 (0.18%) MiFID
11 8 (0.12%) FATCA
12 6 (0.090%) ISO 14001
12 6 (0.090%) Sarbanes-Oxley
13 5 (0.075%) GDPR
13 5 (0.075%) PMBOK
14 4 (0.060%) WCAG
System Software
1 183 (2.76%) Active Directory
2 122 (1.84%) VMware Infrastructure
3 69 (1.04%) Hyper-V
4 42 (0.63%) Virtual Machines
5 40 (0.60%) Docker
6 24 (0.36%) Terminal Services
7 14 (0.21%) vSphere
8 13 (0.20%) VMware ESXi
8 13 (0.20%) XenApp
9 12 (0.18%) Oracle RAC
10 10 (0.15%) IMail Server
11 7 (0.11%) VMware ESX
12 5 (0.075%) XenDesktop
13 3 (0.045%) Firmware
13 3 (0.045%) HDFS
13 3 (0.045%) Microsoft App-V
13 3 (0.045%) Terminal Server
13 3 (0.045%) Xen
13 3 (0.045%) XenServer
14 1 (0.015%) pfSense
Systems Management
1 38 (0.57%) HP Quality Center
2 36 (0.54%) SCVMM
3 35 (0.53%) Puppet
4 28 (0.42%) Opscode Chef
5 15 (0.23%) SCCM
6 13 (0.20%) Ansible
6 13 (0.20%) Backup Exec
7 12 (0.18%) Nagios
8 10 (0.15%) CloudHub
9 8 (0.12%) SCOM
10 7 (0.11%) Cacti
10 7 (0.11%) Microsoft Data Protection Manager
11 6 (0.090%) Kubernetes
11 6 (0.090%) Packer
11 6 (0.090%) TIBCO Hawk
12 5 (0.075%) Kibana
12 5 (0.075%) SCDPM
12 5 (0.075%) Symantec Endpoint Protection
12 5 (0.075%) Symantec Enterprise Vault
12 5 (0.075%) Systems Management Server (SMS)
Vendors
1 2033 (30.62%) Microsoft
2 941 (14.17%) Salesforce.com
3 748 (11.27%) SAP
4 686 (10.33%) Oracle
5 197 (2.97%) VMware
6 184 (2.77%) IBM
7 173 (2.61%) HP
8 172 (2.59%) Sage
9 171 (2.58%) Google
10 141 (2.12%) Cisco
11 119 (1.79%) hybris
12 99 (1.49%) Citrix
12 99 (1.49%) Siebel
13 96 (1.45%) Adobe
14 90 (1.36%) Tableau
15 77 (1.16%) Infor
16 67 (1.01%) ATG
17 66 (0.99%) Informatica
18 58 (0.87%) JD Edwards
19 57 (0.86%) Juniper
Cardiff, South Glamorgan
IntaPeople
Salary: £36000 - £37000 per annum
Posted: 16 hours ago
Bristol, Avon
Sanderson
Salary: £40000 - £45000 per annum
Posted: 25 minutes ago
London
Understanding Recruitment
Salary: £55000.00 - £60000.00 per annum + Childcare, Health, 30 days hols
Posted: Yesterday
City, London
Understanding Recruitment
Salary: £55000.00 - £60000.00 per annum + Gym, Pension, Remote/Flexi Work
Posted: Yesterday
Farnborough, Hampshire
Experis Ltd
Salary: £24000.00 per annum
Posted: 5 hours ago
Manchester, Lancashire
Computer People
Posted: 16 hours ago
Derby, Derbyshire
Sopra Steria Recruitment
Salary: From £30,000 to £45,000 per annum
Posted: 16 hours ago
Manchester, Lancashire
Douglas-Scott
Salary: £30000 - £40000 per annum + Good Package
Posted: 17 hours ago
Manchester, Lancashire
Nigel Frank International Ltd
Salary: £50000 per annum
Posted: 20 hours ago
Cornwall
Harvey Nash plc
Posted: 19 minutes ago
London
Nigel Frank International Ltd
Posted: 15 hours ago
Chertsey, Surrey
Hays Finance Technology
Salary: £30000.00 - £35000.00 per annum + 15% bonus + progression
Posted: 21 hours ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £50,000 per annum + Pension & Life Assurance
Posted: 19 hours ago
London
Spring Technology
Posted: 20 hours ago
City, London
Crimson Ltd
Salary: £25000 - £35000 per annum
Posted: 22 hours ago
City, London
KV Recruitment
Salary: £35000 - £45000 per annum + Benefits + Bonus
Posted: 19 hours ago
London
Oliver Bernard
Salary: £60000 - £65000 per annum + Benefits + Bonus
Posted: 18 hours ago
Oxford, Oxfordshire
Corriculo
Salary: From £30,000 to £40,000 per annum
Posted: 19 hours ago
Norwich, Norfolk
Quant Capital
Salary: Up to £45,000 per annum Bonus Medical Pension
Posted: 19 hours ago
Skipton, North Yorkshire
Quant Capital
Salary: Up to £40,000 per annum Medical Pension
Posted: 18 hours ago
London
Nigel Frank International Ltd
Posted: 15 hours ago
St. Albans, Hertfordshire
Client Server
Salary: £35k to £45k + bonus + benefits
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £68,000 - £110,000 + extensive benefits package
Posted: 16 hours ago
South West London
Understanding Recruitment
Salary: £27000.00 - £32000.00 per annum + Benefits
Posted: Yesterday
City, London
I3
Salary: £70000 - £80000 per annum + bonus + bens
Posted: 23 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £25000 - £26000 per annum
Posted: 15 hours ago
Kent
Client Server
Salary: £40k to £45k + benefits
Posted: 3 days ago
Southam, Warwickshire
Directways Limited
Salary: From £40,000 to £45,000 per annum
Posted: Yesterday
Altrincham, Cheshire
Sanderson
Salary: £35000.00 - £40000 per annum + Excellent Benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Talent International
Salary: £40000 - £700000 per annum + OTE + Bens
Posted: 6 days ago