The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 74 68 70
Rank change year-on-year -6 +2  
Permanent jobs citing CRM 3418 4223 4436
As % of all permanent IT jobs advertised in the UK 3.83% 4.29% 4.05%
As % of the Processes & Methodologies category 4.27% 4.82% 4.60%
Number of salaries quoted 2749 3445 3459
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £74,100 £75,000 £75,000
UK excluding London median salary £43,750 £42,500 £42,500
% change year-on-year +2.94% -  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 79998 87554 96376
As % of all permanent IT job vacancies advertised in the UK 89.73% 88.92% 88.08%
Number of salaries quoted 64425 73206 78779
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend

The job posting trend of jobs advertised citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 3 months to 27 June 2017.

Salary histogram for CRM in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 3186 £47,500 - 569
London -3 1517 £55,000 - 240
South East -19 560 £43,750 -0.56% 104
Yorkshire +6 243 £45,000 +12.50% 29
North West -26 226 £40,000 - 39
City of London +7 190 £52,500 -16.00% 46
East of England -64 181 £40,000 -20.00% 40
West Midlands -27 177 £45,000 +12.50% 53
South West -4 162 £42,500 +5.91% 29
Surrey -3 155 £48,000 +12.94% 22
Manchester -19 153 £38,500 -3.75% 27
West Yorkshire +36 134 £46,250 +15.62% 20
Berkshire -34 112 £45,000 -5.26% 25
Hampshire 0 86 £45,000 +12.50% 11
Leeds +13 80 £43,750 +15.13% 17
Birmingham +10 79 £55,000 +41.93% 23
West Sussex -5 74 £42,500 +9.67% 7
Hertfordshire -30 74 £45,000 -5.26% 10
East Midlands -17 68 £38,250 +9.28% 20
Scotland -24 67 £40,000 +12.67% 8
Bristol -22 63 £42,500 - 7
Buckinghamshire +3 53 £42,500 - 12
Crawley +14 49 £42,500 +6.25% 1
Reading +6 49 £25,750 -42.77% 10
Gloucestershire +34 47 £45,000 -18.18% 4
North Yorkshire -12 44 £50,000 +25.00% 3
Cheshire -25 42 £45,000 +28.57% 6
Bedfordshire -11 39 £45,000 -25.00% 6
Staffordshire +15 37 £37,500 +7.14% 4
South Yorkshire +3 37 £44,750 +5.29% 4

For the 6 months to 27 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2170 (31.91%) Microsoft
2 1987 (29.22%) Dynamics CRM
3 1803 (26.51%) Finance
4 1669 (24.54%) Agile Software Development
5 1648 (24.24%) SQL
6 1254 (18.44%) .NET
7 1133 (16.66%) Marketing
8 1131 (16.63%) SQL Server
9 1050 (15.44%) JavaScript
10 1011 (14.87%) C#
11 997 (14.66%) Salesforce.com
12 975 (14.34%) ERP
13 928 (13.65%) Project Management
14 902 (13.26%) Degree
15 781 (11.49%) HTML
16 774 (11.38%) SharePoint
17 768 (11.29%) Analytical Skills
18 761 (11.19%) Oracle
19 742 (10.91%) Business Intelligence
20 676 (9.94%) SAP
21 658 (9.68%) CSS
22 596 (8.76%) Retail
23 578 (8.50%) Windows
24 572 (8.41%) Stakeholder Management
25 561 (8.25%) E-Commerce
26 535 (7.87%) Analytics
27 519 (7.63%) Business Analysis
28 505 (7.43%) Scrum
29 502 (7.38%) ITIL
30 499 (7.34%) Java

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 774 (11.38%) SharePoint
2 383 (5.63%) CMS
3 129 (1.90%) WebSphere
4 126 (1.85%) IIS
5 125 (1.84%) Oracle SOA Suite
6 102 (1.50%) BizTalk Server
7 87 (1.28%) Apache Solr
8 74 (1.09%) SAS
9 73 (1.07%) MS Exchange
10 54 (0.79%) SharePoint 2013
10 54 (0.79%) WordPress
11 53 (0.78%) Tomcat
12 52 (0.76%) Apache
12 52 (0.76%) Sitecore CMS
13 46 (0.68%) Confluence
14 44 (0.65%) SharePoint Server
15 43 (0.63%) NetWeaver
16 42 (0.62%) Umbraco
17 39 (0.57%) Skype for Business
18 35 (0.51%) JBoss
Applications
1 470 (6.91%) Microsoft Excel
2 452 (6.65%) Microsoft Office
3 152 (2.24%) Microsoft PowerPoint
4 111 (1.63%) Microsoft Project
5 97 (1.43%) MS Visio
6 48 (0.71%) SPSS
7 37 (0.54%) Spreadsheet
8 28 (0.41%) Photoshop
9 17 (0.25%) Adobe Creative Suite
10 12 (0.18%) Adobe Illustrator
11 9 (0.13%) Adobe Captivate
11 9 (0.13%) Camtasia
11 9 (0.13%) InfoPath
12 7 (0.10%) InDesign
13 5 (0.074%) AutoCAD
14 4 (0.059%) Moqups
15 3 (0.044%) Chatbot
15 3 (0.044%) InVision
15 3 (0.044%) SPSS Modeler
15 3 (0.044%) UXPin
Business Applications
1 1987 (29.22%) Dynamics CRM
2 252 (3.71%) Salesforce.com CRM
3 216 (3.18%) SAP CRM
4 181 (2.66%) Dynamics AX
5 143 (2.10%) Dynamics NAV
6 96 (1.41%) NetSuite
7 67 (0.99%) SAP SD
8 57 (0.84%) Oracle EBS
9 55 (0.81%) SAP Hybris
10 54 (0.79%) SAP ERP
11 49 (0.72%) FastStats
11 49 (0.72%) SAP MM
11 49 (0.72%) Siebel CRM
12 45 (0.66%) Eloqua
12 45 (0.66%) Oracle CRM
13 41 (0.60%) SAP CO
13 41 (0.60%) SAP FI
14 40 (0.59%) SAP FI/CO
15 35 (0.51%) SAP Business One
16 33 (0.49%) Oracle Retail
Cloud Services
1 371 (5.46%) SaaS
2 370 (5.44%) Microsoft Azure
3 277 (4.07%) Office 365
4 241 (3.54%) Dynamics 365
5 151 (2.22%) PaaS
6 139 (2.04%) IaaS
7 134 (1.97%) Amazon AWS
8 128 (1.88%) Google Analytics
9 83 (1.22%) Force.com
10 75 (1.10%) Salesforce Service Cloud
11 72 (1.06%) Cloud Computing
12 50 (0.74%) Salesforce Sales Cloud
13 45 (0.66%) SuccessFactors
14 43 (0.63%) GitHub
15 26 (0.38%) Yammer
16 25 (0.37%) Amazon EC2
16 25 (0.37%) Boomi
17 24 (0.35%) Azure Machine Learning
17 24 (0.35%) Oracle CX
17 24 (0.35%) Oracle Service Cloud
Communications & Networking
1 125 (1.84%) Internet
2 122 (1.79%) Intranet
3 80 (1.18%) Firewall
4 77 (1.13%) TCP/IP
5 71 (1.04%) LAN
6 67 (0.99%) DNS
7 63 (0.93%) WAN
8 49 (0.72%) SAN
9 48 (0.71%) Wireless
10 46 (0.68%) Skype
11 41 (0.60%) DHCP
12 40 (0.59%) VPN
13 38 (0.56%) VoIP
14 30 (0.44%) HTTP
15 29 (0.43%) NAS
16 26 (0.38%) FTP
17 21 (0.31%) Network Security
18 20 (0.29%) Broadband
19 19 (0.28%) SMTP
20 18 (0.26%) Wi-Fi
Database & Business Intelligence
1 1131 (16.63%) SQL Server
2 419 (6.16%) SQL Server Reporting Services
3 318 (4.68%) SQL Server Integration Services
4 290 (4.26%) Data Warehouse
5 233 (3.43%) MySQL
6 203 (2.99%) Big Data
7 174 (2.56%) Relational Database
8 133 (1.96%) SQL Server 2008
9 127 (1.87%) Power BI
10 123 (1.81%) BusinessObjects
11 122 (1.79%) SQL Server Analysis Services
12 119 (1.75%) SAP BW
13 116 (1.71%) SQL Server 2012
14 95 (1.40%) SAP HANA
15 91 (1.34%) Apache Cassandra
16 67 (0.99%) Crystal Reports
16 67 (0.99%) RDBMS
17 54 (0.79%) NoSQL
17 54 (0.79%) QlikView
17 54 (0.79%) SQL Server 2016
Development Applications
1 208 (3.06%) JIRA
2 174 (2.56%) Team Foundation Server
3 148 (2.18%) Visual Studio
4 127 (1.87%) Git (software)
5 58 (0.85%) Maven
6 47 (0.69%) MSBuild
7 46 (0.68%) Jenkins
7 46 (0.68%) Subversion
8 45 (0.66%) Selenium
9 34 (0.50%) Visual Studio Tools for Office
10 32 (0.47%) TeamCity
11 30 (0.44%) Octopus Deploy
12 28 (0.41%) JUnit
13 25 (0.37%) Mockito
14 23 (0.34%) Sonatype Nexus
15 20 (0.29%) Eclipse
15 20 (0.29%) LSMW
16 16 (0.24%) Talend Open Studio
17 15 (0.22%) NUnit
18 12 (0.18%) Oracle Forms
General
1 1803 (26.51%) Finance
2 1133 (16.66%) Marketing
3 596 (8.76%) Retail
4 307 (4.51%) Advertising
5 281 (4.13%) Banking
6 230 (3.38%) Telecoms
7 222 (3.26%) Manufacturing
8 161 (2.37%) Legal
9 126 (1.85%) Publishing
10 97 (1.43%) Back Office
11 95 (1.40%) Games
12 80 (1.18%) Billing
13 59 (0.87%) Law
14 52 (0.76%) French Language
15 49 (0.72%) Automotive
16 38 (0.56%) Pharmaceutical
17 37 (0.54%) Electronics
17 37 (0.54%) Local Government
18 36 (0.53%) Financial Institution
18 36 (0.53%) German Language
Job Titles
1 1545 (22.72%) Developer
2 1340 (19.71%) Analyst
3 634 (9.32%) Consultant
4 583 (8.57%) Architect
5 546 (8.03%) Business Analyst
6 503 (7.40%) Project Manager
7 440 (6.47%) CRM Developer
8 339 (4.99%) Dynamics CRM Developer
9 301 (4.43%) .NET Developer
10 298 (4.38%) Solutions Architect
10 298 (4.38%) Support Analyst
11 293 (4.31%) CRM Analyst
12 290 (4.26%) Applications Support
13 286 (4.21%) CRM Manager
14 237 (3.49%) Senior Developer
15 236 (3.47%) C# Developer
16 220 (3.24%) IT Manager
17 205 (3.01%) CRM Consultant
18 189 (2.78%) Microsoft Developer
19 186 (2.74%) Administrator
Libraries, Frameworks & Software Standards
1 1254 (18.44%) .NET
2 781 (11.49%) HTML
3 658 (9.68%) CSS
4 493 (7.25%) ASP.NET
5 371 (5.46%) Web Services
6 316 (4.65%) AngularJS
7 297 (4.37%) jQuery
7 297 (4.37%) XML
8 191 (2.81%) SOAP
9 190 (2.79%) HTML5
10 167 (2.46%) Middleware
11 155 (2.28%) .NET Framework
12 134 (1.97%) REST
13 130 (1.91%) Node.js
14 129 (1.90%) WCF
15 128 (1.88%) ASP.NET MVC
16 107 (1.57%) Visualforce
17 101 (1.49%) ASP.NET Web API
18 97 (1.43%) Ajax
19 91 (1.34%) J2EE
Miscellaneous
1 768 (11.29%) Analytical Skills
2 335 (4.93%) Computer Science
3 307 (4.51%) Management Information System
4 243 (3.57%) Enterprise Software
5 206 (3.03%) User Experience
6 204 (3.00%) Social Media
7 200 (2.94%) Mobile App
8 105 (1.54%) Data Centre
9 86 (1.26%) Greenfield Project
10 84 (1.24%) iPad
11 82 (1.21%) FMCG
12 63 (0.93%) Fintech
13 48 (0.71%) e-Learning
13 48 (0.71%) PMI
14 47 (0.69%) Data Structures
15 46 (0.68%) EPoS
16 40 (0.59%) Digital Media
17 38 (0.56%) N-Tier
18 37 (0.54%) Virtual Team
19 33 (0.49%) Client/Server
Operating Systems
1 578 (8.50%) Windows
2 287 (4.22%) Windows Server
3 171 (2.51%) Linux
4 110 (1.62%) Windows Server 2012
5 108 (1.59%) Windows 7
6 102 (1.50%) Unix
7 70 (1.03%) Windows Server 2008
8 68 (1.00%) Apple iOS
9 59 (0.87%) Android
10 54 (0.79%) Windows 10
11 42 (0.62%) Windows 8
11 42 (0.62%) Windows Server 2003
12 28 (0.41%) Mac OS X
13 25 (0.37%) Windows XP
14 17 (0.25%) Solaris
15 16 (0.24%) Mac OS
16 12 (0.18%) Ubuntu
17 11 (0.16%) CentOS
18 9 (0.13%) Windows Vista
19 4 (0.059%) Windows Mobile
Processes & Methodologies
1 1669 (24.54%) Agile Software Development
2 975 (14.34%) ERP
3 928 (13.65%) Project Management
4 742 (10.91%) Business Intelligence
5 572 (8.41%) Stakeholder Management
6 561 (8.25%) E-Commerce
7 535 (7.87%) Analytics
8 519 (7.63%) Business Analysis
9 505 (7.43%) Scrum
10 502 (7.38%) ITIL
11 436 (6.41%) MVC
12 404 (5.94%) Change Management
13 386 (5.68%) SDLC
14 378 (5.56%) PRINCE2
15 374 (5.50%) Waterfall
16 329 (4.84%) Mentoring
17 328 (4.82%) Business Development
18 327 (4.81%) Migration
19 306 (4.50%) Workflow
20 302 (4.44%) Continuous Improvement
Programming Languages
1 1648 (24.24%) SQL
2 1050 (15.44%) JavaScript
3 1011 (14.87%) C#
4 499 (7.34%) Java
5 370 (5.44%) PHP
6 261 (3.84%) T-SQL
7 199 (2.93%) VB.NET
8 135 (1.99%) Apex Code
9 112 (1.65%) PowerShell
10 110 (1.62%) ABAP
11 98 (1.44%) Python
12 89 (1.31%) C
13 84 (1.24%) VBA
14 80 (1.18%) VB
15 70 (1.03%) PL/SQL
16 63 (0.93%) R
17 53 (0.78%) C++
18 50 (0.74%) Perl
19 43 (0.63%) Bash Shell
20 37 (0.54%) SOQL
Qualifications
1 902 (13.26%) Degree
2 169 (2.49%) Computer Science Degree
3 141 (2.07%) Microsoft Certification
4 108 (1.59%) PMI Certification
5 94 (1.38%) Security Cleared
6 78 (1.15%) PMP
7 71 (1.04%) ISEB
8 64 (0.94%) PRINCE2 Certification
9 51 (0.75%) SC Cleared
10 42 (0.62%) ITIL Certification
11 40 (0.59%) MCP
12 39 (0.57%) Numerate Degree
13 36 (0.53%) APMP
14 35 (0.51%) MCSE
15 31 (0.46%) Master's Degree
16 26 (0.38%) PRINCE2 Practitioner
17 23 (0.34%) ISTQB
18 22 (0.32%) DBS Check
19 21 (0.31%) Cisco Certification
20 18 (0.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 340 (5.00%) QA
2 195 (2.87%) SLA
3 142 (2.09%) Data Quality
4 45 (0.66%) PMO
5 41 (0.60%) GDPR
6 36 (0.53%) PCI DSS
7 22 (0.32%) ISO/IEC 27001
8 20 (0.29%) COBIT
8 20 (0.29%) MiFID
9 14 (0.21%) ISO 9001
10 12 (0.18%) HL7
11 9 (0.13%) FATCA
12 7 (0.10%) Actionable Recommendations
12 7 (0.10%) Sarbanes-Oxley
13 6 (0.088%) WCAG
14 3 (0.044%) GCP
14 3 (0.044%) ISO/IEC 20000
15 2 (0.029%) Cyber Essentials
15 2 (0.029%) IFRS
15 2 (0.029%) ISO 14000
System Software
1 227 (3.34%) Active Directory
2 104 (1.53%) VMware Infrastructure
3 66 (0.97%) Hyper-V
4 30 (0.44%) Docker
5 23 (0.34%) Virtual Machines
5 23 (0.34%) VMware ESXi
6 19 (0.28%) Terminal Services
7 15 (0.22%) XenApp
8 12 (0.18%) vSphere
9 9 (0.13%) DFS Replication
10 7 (0.10%) HDFS
10 7 (0.10%) XenDesktop
11 5 (0.074%) Firmware
11 5 (0.074%) Oracle RAC
12 3 (0.044%) Citrix Presentation Server
12 3 (0.044%) Microsoft App-V
12 3 (0.044%) Xen
12 3 (0.044%) XenServer
13 1 (0.015%) Varnish
13 1 (0.015%) VMware Server
Systems Management
1 27 (0.40%) Puppet
2 26 (0.38%) CloudHub
3 22 (0.32%) Opscode Chef
4 21 (0.31%) SCOM
4 21 (0.31%) SCVMM
5 19 (0.28%) Nagios
6 18 (0.26%) Cacti
7 17 (0.25%) Systems Management Server (SMS)
8 16 (0.24%) SCCM
9 14 (0.21%) Backup Exec
10 13 (0.19%) CA Spectrum
10 13 (0.19%) ZABBIX
11 10 (0.15%) WSUS
12 9 (0.13%) Kubernetes
13 8 (0.12%) OpenView
14 7 (0.10%) Ansible
15 5 (0.074%) Packer
15 5 (0.074%) Tivoli
16 4 (0.059%) Control-M
16 4 (0.059%) Tivoli Storage Manager
Vendors
1 2170 (31.91%) Microsoft
2 997 (14.66%) Salesforce.com
3 761 (11.19%) Oracle
4 676 (9.94%) SAP
5 205 (3.01%) Google
6 178 (2.62%) VMware
7 169 (2.49%) IBM
8 165 (2.43%) hybris
9 135 (1.99%) Tableau
10 123 (1.81%) Siebel
11 121 (1.78%) Cisco
12 120 (1.76%) Sage
13 119 (1.75%) HP
14 104 (1.53%) Citrix
15 101 (1.49%) ATG
16 93 (1.37%) Adobe
17 82 (1.21%) Demandware
18 70 (1.03%) Cognizant
18 70 (1.03%) Sitecore
19 69 (1.01%) Informatica
South East London
D4 Digital Recruitment
Salary: From £40,000 to £50,000 per annum
Posted: 8 hours ago
Slough, Berkshire
Senitor Associates
Salary: £25000 per annum + Benefits
Posted: 1 hour ago
West Midlands (County)
Network ITR
Salary: £35000 - £39000 per annum
Posted: 10 hours ago
Stoke-On-Trent, Staffordshire
Crimson Ltd
Salary: £1 - £25000 per annum
Posted: 7 hours ago
Cornwall
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum
Posted: 7 hours ago
Bristol, Avon
Crimson Ltd
Salary: £46000 - £57500 per annum
Posted: 10 hours ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £46000 - £57500 per annum
Posted: 10 hours ago
Birmingham, West Midlands (County)
Talent International
Salary: £65000 - £70000 per annum
Posted: 8 hours ago
London
I.T. Skillfinder
Salary: From £65,000 to £70,000 per annum Benefits
Posted: 7 hours ago
West Midlands (County)
Network ITR
Salary: £27000 - £31000 per annum
Posted: 9 hours ago
Reading, Berkshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 2 hours ago
East London
Itecco
Salary: £30000 per annum + Excellent Benefits
Posted: 2 hours ago
London
Harvey Nash plc
Salary: £45000 - £60000 per annum
Posted: 8 hours ago
Bradford, West Yorkshire
Senitor Associates
Salary: £35000 - £40000 per annum + Benefits
Posted: 7 hours ago
Newark, Nottinghamshire
ISL
Salary: £30000 - £45000 per annum + Benefits
Posted: 3 hours ago
City, London
Myles Roberts
Salary: £35000 - £45000 per annum + Car Allowance and Benefits
Posted: 10 hours ago
London
Oliver Bernard
Salary: £50000 - £55000 per annum + Benefits
Posted: 4 hours ago
Warwickshire
Harvey Nash plc
Salary: £55000 - £65000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £38,000 to £45,000 per annum + Benefits
Posted: 6 hours ago
Buckinghamshire
Verticality Ltd
Salary: to £35k + Benefits
Posted: 4 hours ago
London
Ashdown IT
Salary: £50000 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
Leidos
Posted: 4 hours ago
Stockport, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 9 hours ago
Newark, Nottinghamshire
ISL
Salary: £30000 - £45000 per annum + Benefits
Posted: 4 hours ago
Stoke-On-Trent, Staffordshire
Crimson Ltd
Salary: £1 - £45000 per annum
Posted: 7 hours ago
Hampshire
Spargonet Consulting Plc
Salary: £60000 - £65000 per annum, Benefits Excellent Company Benefits
Posted: 2 days ago
West London
Owen Daniels Consultancy
Salary: From £75,000 to £85,000 per annum Circa £80,000
Posted: 8 hours ago
Manchester, Lancashire
Uniting Ambition
Salary: £35k - 40k per year
Posted: Yesterday
City, London
Digitech Resourcing Ltd
Salary: From £70,000 to £90,000 per annum plus 20% bonus and package
Posted: 3 hours ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £45000 - £50000 per annum
Posted: Yesterday