The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 24 April 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 70 66 64
Rank change year-on-year -4 -2  
Permanent jobs citing CRM 3372 4440 4691
As % of all permanent IT jobs advertised in the UK 3.93% 4.26% 4.17%
As % of the Processes & Methodologies category 4.40% 4.80% 4.78%
Number of salaries quoted 2660 3507 3708
Median salary £48,000 £45,000 £47,500
Median salary % change year-on-year +6.66% -5.26%  
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London median salary £45,000 £42,500 £42,900
% change year-on-year +5.88% -0.93%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 76628 92534 98045
As % of all permanent IT job vacancies advertised in the UK 89.33% 88.74% 87.11%
Number of salaries quoted 62957 76844 79256
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend

The job posting trend of jobs advertised citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 3 months to 24 April 2017.

Salary histogram for CRM in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 3170 £47,500 +5.55% 516
London +3 1473 £55,000 +10.00% 243
South East -12 598 £45,000 +5.88% 77
East of England -8 239 £47,500 +5.55% 30
Yorkshire +8 233 £45,000 +12.50% 26
City of London 0 209 £60,000 +9.09% 52
Surrey +10 180 £50,000 +33.33% 17
West Midlands -3 174 £40,000 -11.11% 43
North West -25 174 £37,500 +7.14% 45
South West -14 139 £42,500 +14.09% 25
West Yorkshire +24 122 £45,000 +9.75% 14
Berkshire -23 120 £43,750 -1.68% 16
Manchester -16 114 £40,000 +14.28% 27
Hampshire +12 99 £40,000 -8.57% 15
Birmingham +7 95 £45,000 -2.17% 18
Hertfordshire 0 90 £47,500 +3.54% 8
East Midlands -6 86 £35,000 -11.81% 17
Leeds -3 69 £40,000 -4.19% 9
Scotland -22 61 £35,000 -6.66% 11
Bedfordshire +3 57 £47,500 -12.03% 5
West Sussex -7 56 £45,000 +5.88% 6
Buckinghamshire -25 56 £40,000 -5.88% 6
Reading -6 51 £34,250 -21.23% 3
Bristol -10 48 £42,500 +6.25% 10
North East +9 46 £38,000 -12.64% 5
Watford +19 44 £50,000 +11.11%
Woking +8 43 £55,000 +22.22% 2
North Yorkshire +14 42 £50,000 +33.33% 3
Cambridgeshire -34 40 £55,000 +57.14% 8
Halifax - 39 £55,000 - 3

For the 6 months to 24 April 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2016 (30.88%) Microsoft
2 1735 (26.58%) Dynamics CRM
3 1670 (25.58%) Finance
4 1551 (23.76%) Agile Software Development
5 1533 (23.48%) SQL
6 1169 (17.91%) .NET
7 1144 (17.52%) SQL Server
8 1086 (16.64%) Marketing
9 1013 (15.52%) C#
10 990 (15.17%) JavaScript
11 947 (14.51%) ERP
12 946 (14.49%) Salesforce.com
13 930 (14.25%) Project Management
14 893 (13.68%) Degree
15 800 (12.25%) Business Intelligence
16 772 (11.83%) Analytical Skills
17 754 (11.55%) SharePoint
18 730 (11.18%) HTML
19 719 (11.01%) SAP
20 702 (10.75%) Oracle
21 561 (8.59%) E-Commerce
22 556 (8.52%) CSS
23 552 (8.46%) Stakeholder Management
24 540 (8.27%) Windows
25 530 (8.12%) Retail
26 527 (8.07%) ITIL
27 512 (7.84%) Analytics
28 504 (7.72%) Scrum
28 504 (7.72%) Business Analysis
29 473 (7.25%) ASP.NET

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 754 (11.55%) SharePoint
2 344 (5.27%) CMS
3 145 (2.22%) BizTalk Server
4 127 (1.95%) IIS
5 99 (1.52%) WebSphere
6 93 (1.42%) Oracle SOA Suite
7 76 (1.16%) MS Exchange
8 73 (1.12%) SAS
9 71 (1.09%) Apache Solr
10 59 (0.90%) Umbraco
11 47 (0.72%) Confluence
11 47 (0.72%) SharePoint 2013
12 45 (0.69%) Skype for Business
13 44 (0.67%) NetWeaver
14 42 (0.64%) WordPress
15 38 (0.58%) Sitecore CMS
16 35 (0.54%) SharePoint 2010
17 34 (0.52%) Apache
18 30 (0.46%) Elasticsearch
18 30 (0.46%) SharePoint Server
Applications
1 467 (7.15%) Microsoft Excel
2 435 (6.66%) Microsoft Office
3 132 (2.02%) Microsoft PowerPoint
4 126 (1.93%) Microsoft Project
5 118 (1.81%) MS Visio
6 29 (0.44%) SPSS
7 26 (0.40%) Photoshop
8 23 (0.35%) Spreadsheet
9 11 (0.17%) Adobe Creative Suite
10 9 (0.14%) InDesign
11 7 (0.11%) Adobe Captivate
11 7 (0.11%) Adobe Illustrator
11 7 (0.11%) Camtasia
12 6 (0.092%) InfoPath
13 5 (0.077%) SOLIDWORKS
14 4 (0.061%) AutoCAD
15 1 (0.015%) Adobe Premiere
15 1 (0.015%) InVision
15 1 (0.015%) Mozilla Thunderbird
15 1 (0.015%) UXPin
Business Applications
1 1735 (26.58%) Dynamics CRM
2 249 (3.81%) SAP CRM
3 220 (3.37%) Salesforce.com CRM
4 148 (2.27%) Dynamics AX
5 108 (1.65%) Dynamics NAV
6 99 (1.52%) NetSuite
7 76 (1.16%) SAP SD
8 64 (0.98%) Oracle EBS
9 63 (0.97%) SAP MM
10 53 (0.81%) SAP ERP
11 43 (0.66%) Oracle CRM
12 41 (0.63%) SAP FI
13 40 (0.61%) SAP CO
13 40 (0.61%) SAP FI/CO
14 39 (0.60%) SAP Business One
15 36 (0.55%) SAP Hybris
16 35 (0.54%) Sage CRM
17 33 (0.51%) Sage 200
17 33 (0.51%) Unit4 Business World
18 32 (0.49%) Oracle Financials
Cloud Services
1 379 (5.81%) SaaS
2 359 (5.50%) Microsoft Azure
3 263 (4.03%) Office 365
4 147 (2.25%) PaaS
5 133 (2.04%) Amazon AWS
6 132 (2.02%) IaaS
7 125 (1.91%) Google Analytics
8 119 (1.82%) Dynamics 365
9 83 (1.27%) Cloud Computing
10 78 (1.19%) Force.com
11 39 (0.60%) Amazon EC2
12 35 (0.54%) SuccessFactors
12 35 (0.54%) Yammer
13 34 (0.52%) GitHub
14 23 (0.35%) Boomi
15 20 (0.31%) Azure Machine Learning
16 19 (0.29%) Silverpop
17 18 (0.28%) FinancialForce.com
18 15 (0.23%) MailChimp
18 15 (0.23%) Oracle CX
Communications & Networking
1 147 (2.25%) Internet
2 104 (1.59%) Intranet
3 103 (1.58%) Firewall
4 74 (1.13%) LAN
5 68 (1.04%) WAN
6 60 (0.92%) TCP/IP
7 56 (0.86%) DNS
8 55 (0.84%) SAN
9 54 (0.83%) VPN
10 51 (0.78%) Wireless
11 40 (0.61%) VoIP
12 32 (0.49%) Skype
13 31 (0.47%) DHCP
14 30 (0.46%) NAS
15 25 (0.38%) Broadband
15 25 (0.38%) Wi-Fi
16 24 (0.37%) Network Security
16 24 (0.37%) Unified Communications
17 21 (0.32%) HTTP
18 17 (0.26%) VLAN
Database & Business Intelligence
1 1144 (17.52%) SQL Server
2 390 (5.97%) SQL Server Reporting Services
3 271 (4.15%) Data Warehouse
3 271 (4.15%) MySQL
4 237 (3.63%) SQL Server Integration Services
5 214 (3.28%) Big Data
6 192 (2.94%) Relational Database
7 148 (2.27%) SQL Server 2008
8 129 (1.98%) BusinessObjects
9 103 (1.58%) SAP BW
10 94 (1.44%) Power BI
11 90 (1.38%) SAP HANA
12 86 (1.32%) SQL Server 2012
13 78 (1.19%) SQL Server Analysis Services
14 73 (1.12%) Apache Cassandra
15 62 (0.95%) RDBMS
16 61 (0.93%) Crystal Reports
17 58 (0.89%) QlikView
18 57 (0.87%) MongoDB
19 52 (0.80%) NoSQL
Development Applications
1 190 (2.91%) JIRA
2 176 (2.70%) Team Foundation Server
3 164 (2.51%) Visual Studio
4 115 (1.76%) Git (software)
5 62 (0.95%) Selenium
6 51 (0.78%) Subversion
7 50 (0.77%) Jenkins
8 32 (0.49%) Visual Studio Tools for Office
9 31 (0.47%) MSBuild
10 27 (0.41%) Maven
11 26 (0.40%) Eclipse
12 25 (0.38%) Talend Open Studio
13 20 (0.31%) TeamCity
14 18 (0.28%) SQL Server Management Studio (SSMS)
15 16 (0.25%) Octopus Deploy
16 15 (0.23%) NUnit
17 14 (0.21%) NetBeans
18 13 (0.20%) JUnit
19 12 (0.18%) SoapUI
19 12 (0.18%) WebDriver
General
1 1670 (25.58%) Finance
2 1086 (16.64%) Marketing
3 530 (8.12%) Retail
4 343 (5.25%) Advertising
5 298 (4.56%) Telecoms
6 256 (3.92%) Banking
7 193 (2.96%) Manufacturing
8 149 (2.28%) Legal
9 133 (2.04%) Billing
10 112 (1.72%) Back Office
11 106 (1.62%) Publishing
12 77 (1.18%) Games
13 57 (0.87%) French Language
14 47 (0.72%) Law
15 45 (0.69%) Spanish Language
16 42 (0.64%) Automotive
17 40 (0.61%) Pharmaceutical
18 38 (0.58%) Front Office
19 33 (0.51%) Local Government
20 30 (0.46%) German Language
Job Titles
1 1379 (21.12%) Developer
2 1231 (18.86%) Analyst
3 627 (9.60%) Architect
4 604 (9.25%) Consultant
5 496 (7.60%) Project Manager
6 461 (7.06%) Business Analyst
7 397 (6.08%) CRM Developer
8 338 (5.18%) Solutions Architect
9 320 (4.90%) Dynamics CRM Developer
10 302 (4.63%) .NET Developer
11 295 (4.52%) Support Analyst
12 277 (4.24%) CRM Manager
13 250 (3.83%) Applications Support
13 250 (3.83%) C# Developer
14 245 (3.75%) CRM Analyst
15 215 (3.29%) IT Manager
16 196 (3.00%) Senior Developer
17 194 (2.97%) Administrator
18 187 (2.86%) Microsoft Developer
19 181 (2.77%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1169 (17.91%) .NET
2 730 (11.18%) HTML
3 556 (8.52%) CSS
4 473 (7.25%) ASP.NET
5 399 (6.11%) Web Services
6 347 (5.32%) XML
7 293 (4.49%) jQuery
8 276 (4.23%) AngularJS
9 204 (3.13%) SOAP
10 176 (2.70%) HTML5
11 171 (2.62%) .NET Framework
12 160 (2.45%) Middleware
13 151 (2.31%) REST
14 140 (2.14%) WCF
15 130 (1.99%) ASP.NET MVC
16 117 (1.79%) Node.js
17 106 (1.62%) ASP.NET Web API
18 102 (1.56%) Visualforce
19 83 (1.27%) Ajax
20 79 (1.21%) Entity Framework
Miscellaneous
1 772 (11.83%) Analytical Skills
2 336 (5.15%) Management Information System
3 307 (4.70%) Computer Science
4 233 (3.57%) Enterprise Software
5 201 (3.08%) User Experience
6 192 (2.94%) Social Media
7 174 (2.67%) Mobile App
8 138 (2.11%) Data Centre
9 102 (1.56%) FMCG
10 94 (1.44%) Greenfield Project
11 64 (0.98%) iPad
12 60 (0.92%) PMI
13 59 (0.90%) e-Learning
14 57 (0.87%) Fintech
15 52 (0.80%) Public Cloud
16 41 (0.63%) EPoS
17 38 (0.58%) Virtual Team
18 37 (0.57%) Digital Media
19 36 (0.55%) Data Structures
20 34 (0.52%) CMDB
Operating Systems
1 540 (8.27%) Windows
2 224 (3.43%) Windows Server
3 185 (2.83%) Linux
4 103 (1.58%) Windows 7
5 92 (1.41%) Windows Server 2012
6 85 (1.30%) Unix
7 68 (1.04%) Windows Server 2008
8 52 (0.80%) Android
8 52 (0.80%) Windows 8
9 51 (0.78%) Windows 10
10 50 (0.77%) Apple iOS
11 34 (0.52%) Windows Server 2003
12 24 (0.37%) Windows XP
13 23 (0.35%) Solaris
14 16 (0.25%) Mac OS X
15 13 (0.20%) CentOS
15 13 (0.20%) Mac OS
16 11 (0.17%) Ubuntu
17 6 (0.092%) Windows Vista
18 5 (0.077%) Windows Mobile
Processes & Methodologies
1 1551 (23.76%) Agile Software Development
2 947 (14.51%) ERP
3 930 (14.25%) Project Management
4 800 (12.25%) Business Intelligence
5 561 (8.59%) E-Commerce
6 552 (8.46%) Stakeholder Management
7 527 (8.07%) ITIL
8 512 (7.84%) Analytics
9 504 (7.72%) Business Analysis
9 504 (7.72%) Scrum
10 402 (6.16%) MVC
11 390 (5.97%) PRINCE2
12 378 (5.79%) Change Management
13 357 (5.47%) Waterfall
14 353 (5.41%) Business Development
15 337 (5.16%) Mentoring
16 332 (5.09%) SDLC
17 317 (4.86%) Migration
18 302 (4.63%) Continuous Improvement
19 301 (4.61%) Presales
Programming Languages
1 1533 (23.48%) SQL
2 1013 (15.52%) C#
3 990 (15.17%) JavaScript
4 424 (6.50%) Java
5 315 (4.83%) PHP
6 227 (3.48%) T-SQL
7 176 (2.70%) VB.NET
8 133 (2.04%) Apex Code
9 104 (1.59%) ABAP
10 87 (1.33%) C
11 84 (1.29%) VBA
12 82 (1.26%) PowerShell
12 82 (1.26%) Python
13 62 (0.95%) VB
14 50 (0.77%) R
15 48 (0.74%) PL/SQL
16 43 (0.66%) C++
17 38 (0.58%) Ruby
18 29 (0.44%) Bash Shell
18 29 (0.44%) Perl
Qualifications
1 893 (13.68%) Degree
2 137 (2.10%) Microsoft Certification
3 133 (2.04%) PMI Certification
4 113 (1.73%) PMP
5 104 (1.59%) ISEB
6 93 (1.42%) Security Cleared
7 65 (1.00%) SC Cleared
8 44 (0.67%) ISTQB
9 42 (0.64%) MCP
9 42 (0.64%) PRINCE2 Certification
10 39 (0.60%) ITIL Certification
11 35 (0.54%) APMP
12 27 (0.41%) MCSE
13 26 (0.40%) MBA
14 22 (0.34%) Cisco Certification
14 22 (0.34%) PRINCE2 Practitioner
15 20 (0.31%) PhD
15 20 (0.31%) Postgraduate
15 20 (0.31%) VMware Certified Professional (VCP)
16 18 (0.28%) DBS Check
Quality Assurance & Compliance
1 309 (4.73%) QA
2 201 (3.08%) SLA
3 133 (2.04%) Data Quality
4 45 (0.69%) PMO
5 27 (0.41%) PCI DSS
6 24 (0.37%) COBIT
6 24 (0.37%) ISO/IEC 27001
7 15 (0.23%) MiFID
8 14 (0.21%) ISO 9001
9 12 (0.18%) GDPR
10 11 (0.17%) Cyber Essentials
11 9 (0.14%) FATCA
12 8 (0.12%) Cyber Essentials PLUS
12 8 (0.12%) GPG13
12 8 (0.12%) HMG Security Policy Framework
12 8 (0.12%) RMADS
13 7 (0.11%) WCAG
14 6 (0.092%) HL7
14 6 (0.092%) Sarbanes-Oxley
15 4 (0.061%) Actionable Recommendations
System Software
1 184 (2.82%) Active Directory
2 121 (1.85%) VMware Infrastructure
3 68 (1.04%) Hyper-V
4 43 (0.66%) Docker
5 40 (0.61%) Virtual Machines
6 22 (0.34%) Terminal Services
7 15 (0.23%) XenApp
8 14 (0.21%) VMware ESXi
9 12 (0.18%) Oracle RAC
9 12 (0.18%) vSphere
10 7 (0.11%) VMware ESX
11 6 (0.092%) XenDesktop
12 5 (0.077%) Firmware
13 4 (0.061%) HDFS
14 3 (0.046%) Microsoft App-V
14 3 (0.046%) Terminal Server
14 3 (0.046%) XenServer
15 2 (0.031%) IMail Server
15 2 (0.031%) Xen
16 1 (0.015%) Squid
Systems Management
1 35 (0.54%) SCVMM
2 34 (0.52%) Puppet
3 26 (0.40%) Opscode Chef
4 25 (0.38%) HP Quality Center
5 16 (0.25%) CloudHub
6 14 (0.21%) Nagios
6 14 (0.21%) SCCM
7 13 (0.20%) Backup Exec
7 13 (0.20%) SCOM
8 11 (0.17%) Ansible
8 11 (0.17%) Kubernetes
9 10 (0.15%) Cacti
10 7 (0.11%) vCenter Server
11 6 (0.092%) Microsoft Data Protection Manager
11 6 (0.092%) OpenView
11 6 (0.092%) Packer
12 5 (0.077%) CA Spectrum
12 5 (0.077%) Symantec Endpoint Protection
12 5 (0.077%) Symantec Enterprise Vault
12 5 (0.077%) ZABBIX
Vendors
1 2016 (30.88%) Microsoft
2 946 (14.49%) Salesforce.com
3 719 (11.01%) SAP
4 702 (10.75%) Oracle
5 197 (3.02%) VMware
6 190 (2.91%) Google
7 181 (2.77%) IBM
8 158 (2.42%) HP
9 145 (2.22%) Sage
10 141 (2.16%) Cisco
11 125 (1.91%) hybris
12 99 (1.52%) Citrix
13 92 (1.41%) Siebel
14 89 (1.36%) Tableau
15 87 (1.33%) Adobe
16 79 (1.21%) ATG
17 71 (1.09%) Infor
18 67 (1.03%) Informatica
19 58 (0.89%) CheckPoint
19 58 (0.89%) JD Edwards
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £55,000 to £65,000 per annum + bonus + excellent benefits
Posted: 10 hours ago
Glasgow, Lanarkshire
Premier IT
Posted: 3 hours ago
Colchester, Essex
Hurren and Hope
Salary: £50k - 55k per year + Package
Posted: 3 hours ago
City, London
ANSON MCCADE
Salary: £85,000 + extensive benefits package
Posted: 4 hours ago
Durham, County Durham
Waterstons
Salary: Up to £50K (negotiable subject to experience & proven track record)
Posted: 7 hours ago
London
Lorien Resourcing
Posted: 4 hours ago
UK
Bright Executive Recruitment
Salary: £40000 - £50000 per annum + Additional Benefits
Posted: 10 hours ago
London
McGregor Boyall
Salary: £60000 - £65000 per annum
Posted: 10 hours ago
London
Capita Resourcing - IT Resourcing
Salary: £60000.00 - £65000.00 per annum + BONUS
Posted: 11 hours ago
Glasgow, Lanarkshire
Harvey Nash plc
Posted: 9 hours ago
Swindon, Wiltshire
ComputerWorld Personnel Ltd
Salary: £32000 per annum + 25 days, benefits
Posted: 11 hours ago
North West London
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + 25 days holiday, bonus, health
Posted: 15 hours ago
East London
Lorien Resourcing
Salary: £70000 - £95000 per annum + Car Allowance + Bonus + Benefits
Posted: 11 hours ago
London
Understanding Recruitment
Salary: £55000.00 - £60000.00 per annum + Childcare, Health, 30 days hols
Posted: Yesterday
Hull, North Humberside
4it Recruitment Ltd
Salary: Up to £45,000 per annum + Benefits
Posted: 7 hours ago
Kingston Upon Thames, Surrey
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum
Posted: 15 hours ago
Bristol, Avon
Harris Global
Salary: Up to £33,000 per annum
Posted: 11 hours ago
City, London
ANSON MCCADE
Salary: £68,000 - £110,000 + extensive benefits package
Posted: 4 hours ago
Manchester, Lancashire
The MRJ Group
Salary: From £45,000 to £55,000 per annum
Posted: 2 hours ago
North London
Understanding Recruitment
Salary: £42000 - £48000 per annum + Benefits
Posted: 17 hours ago
East London
Understanding Recruitment
Salary: £35000.00 - £43000.00 per annum + Benefits
Posted: 17 hours ago
London
Oliver James Associates
Salary: £45000 - £50000 per annum + Excellent Benefits
Posted: 10 hours ago
Leamington Spa, Warwickshire
Spring Technology
Salary: bonus
Posted: 10 hours ago
London
Cognizant
Salary: Unspecified
Posted: 5 hours ago
East London
Understanding Recruitment
Salary: £40000 - £43000 per annum + Execllent Benefits
Posted: 17 hours ago
Cirencester, Gloucestershire
Capita Resourcing - IT Resourcing
Salary: £40000 - £50000 per annum + Benefits
Posted: 12 hours ago
Peterborough, Cambridgeshire
Uniting Ambition
Salary: £35k - 40k per year
Posted: 6 hours ago
East London
Understanding Recruitment
Salary: £42000.00 - £50000.00 per annum + Benefits
Posted: 17 hours ago
City, London
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 3 hours ago
London
Zorba Consulting Limited
Salary: £23k - 26k per year + on call + bens
Posted: 9 hours ago