The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 74 68 70
Rank change year-on-year -6 +2  
Permanent jobs citing CRM 3399 4174 4500
As % of all permanent IT jobs advertised in the UK 3.82% 4.26% 4.05%
As % of the Processes & Methodologies category 4.26% 4.79% 4.60%
Number of salaries quoted 2742 3432 3541
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £27,500 £27,500 £26,250
10% offered a salary of more than £75,150 £80,000 £77,500
UK excluding London median salary £43,500 £42,500 £42,000
% change year-on-year +2.35% +1.19%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 79789 87214 97872
As % of all permanent IT job vacancies advertised in the UK 89.72% 88.92% 88.07%
Number of salaries quoted 263898 300520 316679
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £31,250 £31,000 £29,900
10% offered a salary of more than £81,250 £77,500 £80,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend

Job postings citing CRM as a percentage of all IT jobs advertised.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 3 months to 29 June 2017.

Salary histogram for CRM in the UK

CRM
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 3167 £47,500 - 572
UK excluding London -19 1732 £43,500 +2.35% 331
London -5 1508 £55,000 - 247
South East -19 564 £44,000 -2.22% 101
North of England -4 474 £44,500 +11.25% 75
Midlands -31 240 £45,000 +20.00% 75
East of England -60 187 £40,000 -20.00% 35
South West -4 163 £42,500 +2.87% 30
Scotland -17 69 £37,500 +5.63% 8
Wales -8 31 £34,750 -13.12% 6
Northern Ireland -4 2 £34,500 -37.27% 1
Channel Islands - 2 £65,000 -

For the 6 months to 29 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2180 (31.97%) Microsoft
2 1996 (29.28%) Dynamics CRM
3 1801 (26.42%) Finance
4 1673 (24.54%) Agile Software Development
5 1647 (24.16%) SQL
6 1254 (18.39%) .NET
7 1136 (16.66%) Marketing
8 1134 (16.63%) SQL Server
9 1050 (15.40%) JavaScript
10 1013 (14.86%) C#
11 1007 (14.77%) Salesforce.com
12 980 (14.37%) ERP
13 938 (13.76%) Project Management
14 901 (13.22%) Degree
15 782 (11.47%) HTML
16 772 (11.32%) SharePoint
17 769 (11.28%) Analytical Skills
18 767 (11.25%) Oracle
19 743 (10.90%) Business Intelligence
20 678 (9.94%) SAP
21 660 (9.68%) CSS
22 600 (8.80%) Retail
23 582 (8.54%) Windows
24 570 (8.36%) Stakeholder Management
25 558 (8.18%) E-Commerce
26 529 (7.76%) Analytics
27 519 (7.61%) Business Analysis
28 508 (7.45%) ITIL
29 506 (7.42%) Scrum
30 504 (7.39%) Java

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 772 (11.32%) SharePoint
2 385 (5.65%) CMS
3 130 (1.91%) WebSphere
4 126 (1.85%) IIS
5 125 (1.83%) Oracle SOA Suite
6 101 (1.48%) BizTalk Server
7 87 (1.28%) Apache Solr
8 74 (1.09%) MS Exchange
9 72 (1.06%) SAS
10 54 (0.79%) Tomcat
11 53 (0.78%) SharePoint 2013
12 52 (0.76%) Apache
12 52 (0.76%) WordPress
13 51 (0.75%) Sitecore CMS
14 45 (0.66%) Confluence
15 44 (0.65%) SharePoint Server
16 43 (0.63%) NetWeaver
17 41 (0.60%) Umbraco
18 39 (0.57%) Skype for Business
19 35 (0.51%) JBoss
Applications
1 476 (6.98%) Microsoft Excel
2 453 (6.64%) Microsoft Office
3 155 (2.27%) Microsoft PowerPoint
4 116 (1.70%) Microsoft Project
5 98 (1.44%) MS Visio
6 48 (0.70%) SPSS
7 38 (0.56%) Spreadsheet
8 28 (0.41%) Photoshop
9 17 (0.25%) Adobe Creative Suite
10 13 (0.19%) Adobe Illustrator
11 9 (0.13%) Adobe Captivate
11 9 (0.13%) Camtasia
11 9 (0.13%) InfoPath
12 7 (0.10%) InDesign
13 5 (0.073%) AutoCAD
13 5 (0.073%) Chatbot
14 4 (0.059%) Moqups
15 3 (0.044%) InVision
15 3 (0.044%) SPSS Modeler
15 3 (0.044%) UXPin
Business Applications
1 1996 (29.28%) Dynamics CRM
2 252 (3.70%) Salesforce.com CRM
3 213 (3.12%) SAP CRM
4 181 (2.65%) Dynamics AX
5 141 (2.07%) Dynamics NAV
6 99 (1.45%) NetSuite
7 67 (0.98%) SAP SD
8 57 (0.84%) Oracle EBS
9 54 (0.79%) SAP ERP
9 54 (0.79%) SAP Hybris
10 50 (0.73%) FastStats
10 50 (0.73%) Siebel CRM
11 48 (0.70%) SAP MM
12 45 (0.66%) Oracle CRM
13 44 (0.65%) Eloqua
14 41 (0.60%) SAP CO
14 41 (0.60%) SAP FI
15 40 (0.59%) SAP FI/CO
16 35 (0.51%) SAP Business One
17 33 (0.48%) Oracle Retail
Cloud Services
1 375 (5.50%) Microsoft Azure
2 367 (5.38%) SaaS
3 278 (4.08%) Office 365
4 245 (3.59%) Dynamics 365
5 150 (2.20%) PaaS
6 138 (2.02%) IaaS
7 137 (2.01%) Amazon AWS
8 128 (1.88%) Google Analytics
9 84 (1.23%) Force.com
10 76 (1.11%) Salesforce Service Cloud
11 72 (1.06%) Cloud Computing
12 50 (0.73%) Salesforce Sales Cloud
13 45 (0.66%) SuccessFactors
14 43 (0.63%) GitHub
15 27 (0.40%) Yammer
16 25 (0.37%) Amazon EC2
16 25 (0.37%) Boomi
17 24 (0.35%) Azure Machine Learning
17 24 (0.35%) Oracle CX
17 24 (0.35%) Oracle Service Cloud
Communications & Networking
1 127 (1.86%) Internet
2 122 (1.79%) Intranet
3 80 (1.17%) Firewall
4 78 (1.14%) TCP/IP
5 72 (1.06%) LAN
6 68 (1.00%) DNS
7 63 (0.92%) WAN
8 50 (0.73%) SAN
9 47 (0.69%) Wireless
10 46 (0.67%) Skype
11 41 (0.60%) DHCP
12 40 (0.59%) VPN
13 39 (0.57%) VoIP
14 30 (0.44%) HTTP
14 30 (0.44%) NAS
15 26 (0.38%) FTP
16 21 (0.31%) Network Security
17 20 (0.29%) Broadband
18 18 (0.26%) SMTP
18 18 (0.26%) Wi-Fi
Database & Business Intelligence
1 1134 (16.63%) SQL Server
2 419 (6.15%) SQL Server Reporting Services
3 319 (4.68%) SQL Server Integration Services
4 293 (4.30%) Data Warehouse
5 229 (3.36%) MySQL
6 201 (2.95%) Big Data
7 172 (2.52%) Relational Database
8 136 (1.99%) SQL Server 2008
9 127 (1.86%) Power BI
10 123 (1.80%) SQL Server Analysis Services
11 122 (1.79%) BusinessObjects
12 119 (1.75%) SAP BW
13 116 (1.70%) SQL Server 2012
14 95 (1.39%) SAP HANA
15 91 (1.33%) Apache Cassandra
16 67 (0.98%) Crystal Reports
17 65 (0.95%) RDBMS
18 56 (0.82%) SQL Server 2016
19 54 (0.79%) QlikView
20 53 (0.78%) NoSQL
Development Applications
1 206 (3.02%) JIRA
2 172 (2.52%) Team Foundation Server
3 144 (2.11%) Visual Studio
4 127 (1.86%) Git (software)
5 58 (0.85%) Maven
6 47 (0.69%) MSBuild
7 46 (0.67%) Jenkins
7 46 (0.67%) Subversion
8 45 (0.66%) Selenium
9 34 (0.50%) Visual Studio Tools for Office
10 33 (0.48%) TeamCity
11 32 (0.47%) Octopus Deploy
12 28 (0.41%) JUnit
13 25 (0.37%) Mockito
14 23 (0.34%) Sonatype Nexus
15 21 (0.31%) Eclipse
16 20 (0.29%) LSMW
17 15 (0.22%) NUnit
18 14 (0.21%) Talend Open Studio
19 12 (0.18%) Oracle Forms
General
1 1801 (26.42%) Finance
2 1136 (16.66%) Marketing
3 600 (8.80%) Retail
4 305 (4.47%) Advertising
5 281 (4.12%) Banking
6 230 (3.37%) Telecoms
7 222 (3.26%) Manufacturing
8 161 (2.36%) Legal
9 129 (1.89%) Publishing
10 97 (1.42%) Back Office
11 96 (1.41%) Games
12 80 (1.17%) Billing
13 60 (0.88%) Law
14 51 (0.75%) Automotive
15 49 (0.72%) French Language
16 38 (0.56%) Financial Institution
16 38 (0.56%) Pharmaceutical
17 37 (0.54%) Electronics
17 37 (0.54%) German Language
17 37 (0.54%) Local Government
Job Titles
1 1549 (22.72%) Developer
2 1337 (19.61%) Analyst
3 642 (9.42%) Consultant
4 573 (8.40%) Architect
5 543 (7.96%) Business Analyst
6 508 (7.45%) Project Manager
7 440 (6.45%) CRM Developer
8 338 (4.96%) Dynamics CRM Developer
9 305 (4.47%) .NET Developer
10 300 (4.40%) Support Analyst
11 293 (4.30%) Applications Support
12 292 (4.28%) Solutions Architect
13 291 (4.27%) CRM Manager
14 289 (4.24%) CRM Analyst
15 239 (3.51%) C# Developer
16 238 (3.49%) Senior Developer
17 221 (3.24%) IT Manager
18 209 (3.07%) CRM Consultant
19 192 (2.82%) Administrator
20 191 (2.80%) Microsoft Developer
Libraries, Frameworks & Software Standards
1 1254 (18.39%) .NET
2 782 (11.47%) HTML
3 660 (9.68%) CSS
4 493 (7.23%) ASP.NET
5 366 (5.37%) Web Services
6 317 (4.65%) AngularJS
7 298 (4.37%) jQuery
7 298 (4.37%) XML
8 190 (2.79%) SOAP
9 189 (2.77%) HTML5
10 165 (2.42%) Middleware
11 156 (2.29%) .NET Framework
12 133 (1.95%) REST
13 130 (1.91%) Node.js
14 129 (1.89%) ASP.NET MVC
14 129 (1.89%) WCF
15 107 (1.57%) Visualforce
16 101 (1.48%) ASP.NET Web API
17 98 (1.44%) Ajax
18 90 (1.32%) J2EE
Miscellaneous
1 769 (11.28%) Analytical Skills
2 338 (4.96%) Computer Science
3 308 (4.52%) Management Information System
4 245 (3.59%) Enterprise Software
5 206 (3.02%) User Experience
6 203 (2.98%) Mobile App
7 200 (2.93%) Social Media
8 104 (1.53%) Data Centre
9 84 (1.23%) Greenfield Project
9 84 (1.23%) iPad
10 80 (1.17%) FMCG
11 60 (0.88%) Fintech
12 50 (0.73%) PMI
13 47 (0.69%) e-Learning
14 46 (0.67%) Data Structures
14 46 (0.67%) EPoS
15 41 (0.60%) Digital Media
16 39 (0.57%) Virtual Team
17 38 (0.56%) N-Tier
18 33 (0.48%) Client/Server
Operating Systems
1 582 (8.54%) Windows
2 289 (4.24%) Windows Server
3 175 (2.57%) Linux
4 109 (1.60%) Windows 7
4 109 (1.60%) Windows Server 2012
5 102 (1.50%) Unix
6 70 (1.03%) Windows Server 2008
7 68 (1.00%) Apple iOS
8 59 (0.87%) Android
9 54 (0.79%) Windows 10
10 42 (0.62%) Windows Server 2003
11 40 (0.59%) Windows 8
12 29 (0.43%) Mac OS X
13 24 (0.35%) Windows XP
14 16 (0.23%) Solaris
15 15 (0.22%) Mac OS
16 12 (0.18%) Ubuntu
17 11 (0.16%) CentOS
18 8 (0.12%) Windows Vista
19 4 (0.059%) Windows Mobile
Processes & Methodologies
1 1673 (24.54%) Agile Software Development
2 980 (14.37%) ERP
3 938 (13.76%) Project Management
4 743 (10.90%) Business Intelligence
5 570 (8.36%) Stakeholder Management
6 558 (8.18%) E-Commerce
7 529 (7.76%) Analytics
8 519 (7.61%) Business Analysis
9 508 (7.45%) ITIL
10 506 (7.42%) Scrum
11 433 (6.35%) MVC
12 402 (5.90%) Change Management
13 383 (5.62%) SDLC
14 381 (5.59%) PRINCE2
15 371 (5.44%) Waterfall
16 332 (4.87%) Mentoring
16 332 (4.87%) Migration
17 328 (4.81%) Business Development
18 312 (4.58%) Workflow
19 301 (4.41%) Continuous Improvement
Programming Languages
1 1647 (24.16%) SQL
2 1050 (15.40%) JavaScript
3 1013 (14.86%) C#
4 504 (7.39%) Java
5 368 (5.40%) PHP
6 264 (3.87%) T-SQL
7 201 (2.95%) VB.NET
8 135 (1.98%) Apex Code
9 114 (1.67%) PowerShell
10 108 (1.58%) ABAP
11 98 (1.44%) Python
12 87 (1.28%) C
13 83 (1.22%) VBA
14 80 (1.17%) VB
15 70 (1.03%) PL/SQL
16 63 (0.92%) R
17 55 (0.81%) C++
18 50 (0.73%) Perl
19 43 (0.63%) Bash Shell
20 37 (0.54%) SOQL
Qualifications
1 901 (13.22%) Degree
2 169 (2.48%) Computer Science Degree
3 145 (2.13%) Microsoft Certification
4 113 (1.66%) PMI Certification
5 98 (1.44%) Security Cleared
6 82 (1.20%) PMP
7 72 (1.06%) ISEB
8 65 (0.95%) PRINCE2 Certification
9 53 (0.78%) SC Cleared
10 43 (0.63%) ITIL Certification
11 40 (0.59%) MCP
12 39 (0.57%) Numerate Degree
13 36 (0.53%) APMP
13 36 (0.53%) MCSE
14 31 (0.45%) Master's Degree
15 26 (0.38%) PRINCE2 Practitioner
16 24 (0.35%) ISTQB
17 23 (0.34%) DBS Check
18 22 (0.32%) Cisco Certification
19 19 (0.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 345 (5.06%) QA
2 193 (2.83%) SLA
3 144 (2.11%) Data Quality
4 45 (0.66%) PMO
5 42 (0.62%) GDPR
6 37 (0.54%) PCI DSS
7 22 (0.32%) ISO/IEC 27001
8 20 (0.29%) COBIT
8 20 (0.29%) MiFID
9 13 (0.19%) HL7
9 13 (0.19%) ISO 9001
10 9 (0.13%) FATCA
11 7 (0.10%) Actionable Recommendations
11 7 (0.10%) Sarbanes-Oxley
12 6 (0.088%) WCAG
13 3 (0.044%) GCP
13 3 (0.044%) ISO/IEC 20000
14 2 (0.029%) Cyber Essentials
14 2 (0.029%) IFRS
15 1 (0.015%) GMP
System Software
1 231 (3.39%) Active Directory
2 105 (1.54%) VMware Infrastructure
3 66 (0.97%) Hyper-V
4 30 (0.44%) Docker
5 24 (0.35%) Virtual Machines
6 22 (0.32%) VMware ESXi
7 20 (0.29%) Terminal Services
8 16 (0.23%) XenApp
9 12 (0.18%) vSphere
10 9 (0.13%) DFS Replication
11 8 (0.12%) XenDesktop
12 7 (0.10%) HDFS
13 5 (0.073%) Firmware
13 5 (0.073%) Oracle RAC
14 3 (0.044%) Citrix Presentation Server
14 3 (0.044%) Microsoft App-V
14 3 (0.044%) Xen
14 3 (0.044%) XenServer
15 1 (0.015%) Varnish
15 1 (0.015%) VMware Server
Systems Management
1 28 (0.41%) Puppet
2 26 (0.38%) CloudHub
3 24 (0.35%) Opscode Chef
4 21 (0.31%) SCOM
4 21 (0.31%) SCVMM
5 19 (0.28%) Nagios
6 18 (0.26%) Cacti
6 18 (0.26%) SCCM
6 18 (0.26%) Systems Management Server (SMS)
7 14 (0.21%) Backup Exec
8 13 (0.19%) CA Spectrum
8 13 (0.19%) ZABBIX
9 10 (0.15%) WSUS
10 9 (0.13%) Kubernetes
11 8 (0.12%) OpenView
12 7 (0.10%) Ansible
13 5 (0.073%) Packer
13 5 (0.073%) Tivoli
14 4 (0.059%) Control-M
14 4 (0.059%) Tivoli Storage Manager
Vendors
1 2180 (31.97%) Microsoft
2 1007 (14.77%) Salesforce.com
3 767 (11.25%) Oracle
4 678 (9.94%) SAP
5 207 (3.04%) Google
6 180 (2.64%) VMware
7 171 (2.51%) IBM
8 165 (2.42%) hybris
9 135 (1.98%) Tableau
10 124 (1.82%) Cisco
10 124 (1.82%) Siebel
11 121 (1.77%) Sage
12 119 (1.75%) HP
13 107 (1.57%) Citrix
14 101 (1.48%) ATG
15 95 (1.39%) Adobe
16 82 (1.20%) Demandware
17 76 (1.11%) Cognizant
18 69 (1.01%) Informatica
18 69 (1.01%) Sitecore
Hampshire
Spargonet Consulting Plc
Salary: £60000 - £65000 per annum, Benefits Excellent Company Benefits
Posted: 22 hours ago
Dorset
ReThink Recruitment
Salary: £47500.00 - £50000 per annum + benefits
Posted: 21 hours ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: Benefits
Posted: 16 hours ago
Wigan, Lancashire
Spring Technology
Salary: benefits
Posted: 20 hours ago
City, London
Ashdown IT
Salary: £50000 per annum + bonus, benefits
Posted: 20 hours ago
UK
ReThink Recruitment
Salary: £90000.00 - £100000.00 per annum
Posted: 20 hours ago
Slough, Berkshire
Senitor Associates
Salary: £25000 per annum + Benefits
Posted: Yesterday
South East London
D4 Digital Recruitment
Salary: From £40,000 to £50,000 per annum
Posted: Yesterday
UK
ReThink Recruitment
Salary: £70000.00 - £80000.00 per annum + benefits
Posted: 20 hours ago
London
Broster Buchanan
Salary: £75000 - £85000 per annum
Posted: 21 hours ago
Portsmouth, Hampshire
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum
Posted: 16 hours ago
London
McGregor Boyall
Salary: £550 - £650 per day
Posted: 13 hours ago
Stoke-On-Trent, Staffordshire
Crimson Ltd
Salary: £1 - £25000 per annum
Posted: Yesterday
West Midlands (County)
Network ITR
Salary: £35000 - £39000 per annum
Posted: Yesterday
Cornwall
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum
Posted: Yesterday
East Riding
Greywood Associates Limited
Salary: £20000 - £30000 per annum + bens
Posted: 19 hours ago
West London
Eligo Recruitment Ltd
Salary: £40000 - £60000 per annum
Posted: 12 hours ago
Bristol, Avon
Crimson Ltd
Salary: £46000 - £57500 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £46000 - £57500 per annum
Posted: Yesterday
London
I.T. Skillfinder
Salary: From £65,000 to £70,000 per annum Benefits
Posted: Yesterday
London
Harrington Starr
Salary: £40000 - £45000 per annum + benefits and training
Posted: 18 hours ago
Birmingham, West Midlands (County)
Talent International
Salary: £65000 - £70000 per annum
Posted: Yesterday
Warwickshire
Harvey Nash plc
Salary: £55000 - £65000 per annum
Posted: 2 days ago
London
Oliver Bernard
Salary: £45000 - £55000 per annum + 10% bonus
Posted: 19 hours ago
West Midlands (County)
Network ITR
Salary: £27000 - £31000 per annum
Posted: Yesterday
Reading, Berkshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: Yesterday
Newbury, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £40000 - £46000 per annum + Benefits
Posted: 17 hours ago
London
Ashdown IT
Salary: £50000 per annum + benefits
Posted: 2 days ago
City, London
Senitor Associates
Salary: £20000 - £24000 per annum
Posted: 21 hours ago
Slough, Berkshire
Stafford-Sharp Associates
Salary: £30000.00 - £40000.00 per annum + Bens + bonus
Posted: 17 hours ago