Period
to 24 July 2017

The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 24 July 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 74 67 69
Rank change year-on-year -7 +2 -8
Permanent jobs citing CRM 6888 8627 9151
As % of all permanent IT jobs advertised in the UK 3.88% 4.26% 4.11%
As % of the Processes & Methodologies category 4.32% 4.80% 4.67%
Number of salaries quoted 5461 6993 7336
UK median annual salary £47,500 £47,000 £47,500
Median salary % change year-on-year +1.06% -1.05% -
10th Percentile £27,500 £27,250 £27,000
90th Percentile £77,500 £80,000 £77,500
UK excluding London median annual salary £42,500 £42,500 £42,500

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 159343 179855 195820
As % of all permanent IT job vacancies advertised in the UK 89.76% 88.90% 87.88%
Number of salaries quoted 127678 149705 159211
UK median annual salary £50,000 £48,000 £47,500
Median salary % change year-on-year +4.17% +1.05% +5.56%
10th Percentile £28,500 £27,500 £27,500
90th Percentile £80,000 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £42,500

CRM
Job Vacancy Trend

Job postings citing CRM as a percentage of all IT jobs advertised.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 6 months to 24 July 2017.

Salary histogram for CRM in the UK

CRM
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 6 months to 24 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 6472 £47,500 - 528
UK excluding London -18 3507 £42,500 - 299
London -3 3107 £55,000 +4.76% 231
South East -17 1171 £44,000 -2.22% 94
North of England -4 910 £43,750 +9.38% 78
Midlands -18 504 £40,000 - 50
East of England -23 441 £41,500 -15.95% 34
Yorkshire +5 435 £45,000 +9.76% 24
North West -17 420 £40,000 - 51
West Midlands -13 341 £45,000 +5.88% 27
South West -14 305 £42,500 +13.33% 31
East Midlands -11 157 £35,000 -6.67% 22
Scotland -21 132 £35,000 -1.41% 10
Wales -20 61 £35,000 -12.50% 1
North East +7 55 £38,000 -10.59% 3
Channel Islands - 5 £65,000 -
Northern Ireland -10 3 £35,000 -17.65% 1

For the 6 months to 24 July 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2223 (32.27%) Microsoft
2 2090 (30.34%) Dynamics CRM
3 1835 (26.64%) Finance
4 1711 (24.84%) Agile Software Development
5 1676 (24.33%) SQL
6 1298 (18.84%) .NET
7 1153 (16.74%) Marketing
8 1146 (16.64%) SQL Server
9 1076 (15.62%) JavaScript
10 1058 (15.36%) C#
11 1008 (14.63%) Salesforce.com
12 962 (13.97%) ERP
13 923 (13.40%) Project Management
14 881 (12.79%) Degree
15 792 (11.50%) HTML
16 783 (11.37%) SharePoint
17 777 (11.28%) Oracle
18 749 (10.87%) Analytical Skills
19 733 (10.64%) Business Intelligence
20 692 (10.05%) CSS
21 650 (9.44%) SAP
22 616 (8.94%) Retail
23 612 (8.89%) Windows
24 567 (8.23%) Stakeholder Management
25 563 (8.17%) Java
26 541 (7.85%) E-Commerce
26 541 (7.85%) Analytics
27 521 (7.56%) Business Analysis
28 501 (7.27%) Scrum
29 498 (7.23%) ITIL

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 783 (11.37%) SharePoint
2 395 (5.73%) CMS
3 139 (2.02%) WebSphere
4 132 (1.92%) IIS
5 129 (1.87%) Oracle SOA Suite
6 108 (1.57%) BizTalk Server
7 96 (1.39%) Tomcat
8 91 (1.32%) Apache Solr
9 90 (1.31%) MS Exchange
10 73 (1.06%) JBoss
10 73 (1.06%) SAS
11 61 (0.89%) Apache
12 54 (0.78%) SharePoint 2013
13 50 (0.73%) Confluence
13 50 (0.73%) Sitecore CMS
13 50 (0.73%) WordPress
14 48 (0.70%) SharePoint Server
15 40 (0.58%) Skype for Business
15 40 (0.58%) Umbraco
16 39 (0.57%) NetWeaver
Applications
1 456 (6.62%) Microsoft Office
2 453 (6.58%) Microsoft Excel
3 159 (2.31%) Microsoft PowerPoint
4 104 (1.51%) Microsoft Project
5 87 (1.26%) MS Visio
6 57 (0.83%) SPSS
7 36 (0.52%) Spreadsheet
8 31 (0.45%) Photoshop
9 19 (0.28%) Adobe Creative Suite
10 17 (0.25%) Adobe Illustrator
11 10 (0.15%) Adobe Captivate
11 10 (0.15%) InfoPath
12 9 (0.13%) Camtasia
12 9 (0.13%) Chatbot
13 7 (0.10%) InDesign
14 6 (0.087%) Moqups
15 5 (0.073%) SPSS Modeler
16 3 (0.044%) InVision
16 3 (0.044%) UXPin
17 2 (0.029%) AutoCAD
Business Applications
1 2090 (30.34%) Dynamics CRM
2 259 (3.76%) Salesforce.com CRM
3 210 (3.05%) Dynamics AX
4 197 (2.86%) SAP CRM
5 163 (2.37%) Dynamics NAV
6 98 (1.42%) NetSuite
7 58 (0.84%) SAP SD
8 54 (0.78%) Oracle EBS
9 53 (0.77%) SAP Hybris
9 53 (0.77%) Siebel CRM
10 51 (0.74%) FastStats
10 51 (0.74%) Oracle CRM
10 51 (0.74%) SAP ERP
11 48 (0.70%) Eloqua
12 39 (0.57%) SAP MM
13 36 (0.52%) SAP CO
13 36 (0.52%) SAP FI
14 35 (0.51%) SAP FI/CO
15 31 (0.45%) SAP Business One
16 30 (0.44%) SAP S/4HANA
Cloud Services
1 403 (5.85%) Microsoft Azure
2 374 (5.43%) SaaS
3 310 (4.50%) Office 365
4 299 (4.34%) Dynamics 365
5 156 (2.26%) Amazon AWS
6 139 (2.02%) PaaS
7 133 (1.93%) IaaS
8 132 (1.92%) Google Analytics
9 92 (1.34%) Force.com
10 84 (1.22%) Salesforce Service Cloud
11 72 (1.05%) Cloud Computing
12 57 (0.83%) Salesforce Sales Cloud
13 44 (0.64%) GitHub
14 40 (0.58%) SuccessFactors
15 37 (0.54%) Oracle Service Cloud
16 33 (0.48%) Oracle CX
17 27 (0.39%) Boomi
18 23 (0.33%) Silverpop
19 22 (0.32%) Yammer
20 20 (0.29%) Azure Machine Learning
Communications & Networking
1 134 (1.95%) Internet
2 113 (1.64%) Intranet
3 84 (1.22%) TCP/IP
4 83 (1.20%) Firewall
5 75 (1.09%) DNS
6 74 (1.07%) LAN
7 67 (0.97%) WAN
8 54 (0.78%) Skype
9 50 (0.73%) DHCP
10 47 (0.68%) SAN
11 45 (0.65%) VoIP
12 43 (0.62%) Wireless
13 41 (0.60%) VPN
14 32 (0.46%) HTTP
15 28 (0.41%) FTP
15 28 (0.41%) NAS
16 21 (0.30%) Network Security
16 21 (0.30%) VLAN
17 20 (0.29%) Wi-Fi
18 18 (0.26%) Broadband
Database & Business Intelligence
1 1146 (16.64%) SQL Server
2 404 (5.87%) SQL Server Reporting Services
3 333 (4.83%) SQL Server Integration Services
4 309 (4.49%) Data Warehouse
5 204 (2.96%) MySQL
6 193 (2.80%) Big Data
7 175 (2.54%) Relational Database
8 140 (2.03%) SQL Server 2008
9 137 (1.99%) BusinessObjects
10 130 (1.89%) Power BI
10 130 (1.89%) SQL Server Analysis Services
11 128 (1.86%) SQL Server 2012
12 116 (1.68%) SAP BW
13 95 (1.38%) SAP HANA
14 91 (1.32%) Apache Cassandra
15 70 (1.02%) Crystal Reports
16 69 (1.00%) RDBMS
17 65 (0.94%) PostgreSQL
18 60 (0.87%) SQL Server 2016
19 52 (0.75%) NoSQL
Development Applications
1 213 (3.09%) JIRA
2 171 (2.48%) Team Foundation Server
3 149 (2.16%) Visual Studio
4 141 (2.05%) Git (software)
5 79 (1.15%) Maven
6 56 (0.81%) Jenkins
6 56 (0.81%) Selenium
7 49 (0.71%) JUnit
7 49 (0.71%) Mockito
8 47 (0.68%) MSBuild
9 43 (0.62%) Sonatype Nexus
10 42 (0.61%) Subversion
11 39 (0.57%) TeamCity
12 38 (0.55%) Octopus Deploy
13 29 (0.42%) Visual Studio Tools for Office
14 23 (0.33%) LSMW
15 20 (0.29%) Eclipse
16 17 (0.25%) NUnit
16 17 (0.25%) WebDriver
17 14 (0.20%) SoapUI
General
1 1835 (26.64%) Finance
2 1153 (16.74%) Marketing
3 616 (8.94%) Retail
4 305 (4.43%) Banking
5 291 (4.22%) Advertising
6 232 (3.37%) Manufacturing
7 229 (3.32%) Telecoms
8 154 (2.24%) Legal
9 150 (2.18%) Publishing
10 100 (1.45%) Games
11 99 (1.44%) Back Office
12 73 (1.06%) Billing
13 62 (0.90%) Law
14 51 (0.74%) Investment Banking
15 50 (0.73%) Electronics
16 49 (0.71%) Retail Banking
17 48 (0.70%) Automotive
17 48 (0.70%) Pharmaceutical
18 45 (0.65%) Financial Institution
19 42 (0.61%) German Language
Job Titles
1 1574 (22.85%) Developer
2 1354 (19.66%) Analyst
3 646 (9.38%) Consultant
4 574 (8.33%) Architect
5 552 (8.01%) Business Analyst
6 486 (7.06%) Project Manager
7 425 (6.17%) CRM Developer
8 315 (4.57%) Dynamics CRM Developer
9 312 (4.53%) Support Analyst
10 306 (4.44%) .NET Developer
11 300 (4.36%) CRM Analyst
12 296 (4.30%) Applications Support
13 279 (4.05%) CRM Manager
14 272 (3.95%) Solutions Architect
15 260 (3.77%) Senior Developer
16 236 (3.43%) C# Developer
17 231 (3.35%) IT Manager
18 215 (3.12%) Administrator
19 214 (3.11%) CRM Consultant
20 190 (2.76%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1298 (18.84%) .NET
2 792 (11.50%) HTML
3 692 (10.05%) CSS
4 498 (7.23%) ASP.NET
5 375 (5.44%) Web Services
6 313 (4.54%) AngularJS
7 306 (4.44%) XML
8 304 (4.41%) jQuery
9 197 (2.86%) SOAP
10 189 (2.74%) HTML5
11 165 (2.40%) Middleware
12 149 (2.16%) .NET Framework
13 135 (1.96%) REST
14 133 (1.93%) J2EE
15 128 (1.86%) Node.js
16 127 (1.84%) WCF
17 124 (1.80%) Spring
18 122 (1.77%) ASP.NET MVC
19 105 (1.52%) ASP.NET Web API
19 105 (1.52%) Visualforce
Miscellaneous
1 749 (10.87%) Analytical Skills
2 355 (5.15%) Computer Science
3 299 (4.34%) Management Information System
4 273 (3.96%) Enterprise Software
5 211 (3.06%) User Experience
6 208 (3.02%) Mobile App
7 180 (2.61%) Social Media
8 100 (1.45%) iPad
9 88 (1.28%) Greenfield Project
10 81 (1.18%) Data Centre
11 76 (1.10%) FMCG
12 59 (0.86%) Fintech
13 54 (0.78%) EPoS
14 50 (0.73%) Data Structures
15 42 (0.61%) e-Learning
15 42 (0.61%) PMI
16 41 (0.60%) N-Tier
17 39 (0.57%) Digital Media
18 37 (0.54%) NHS
19 36 (0.52%) Public Cloud
Operating Systems
1 612 (8.89%) Windows
2 311 (4.52%) Windows Server
3 179 (2.60%) Linux
4 121 (1.76%) Unix
5 116 (1.68%) Windows 7
5 116 (1.68%) Windows Server 2012
6 86 (1.25%) Windows Server 2008
7 73 (1.06%) Apple iOS
8 65 (0.94%) Windows 10
9 64 (0.93%) Android
10 51 (0.74%) Windows Server 2003
11 41 (0.60%) Windows 8
12 33 (0.48%) Mac OS X
13 23 (0.33%) Windows XP
14 18 (0.26%) Mac OS
15 13 (0.19%) Solaris
16 12 (0.17%) Ubuntu
17 11 (0.16%) CentOS
18 7 (0.10%) Windows Vista
19 3 (0.044%) Windows Mobile
Processes & Methodologies
1 1711 (24.84%) Agile Software Development
2 962 (13.97%) ERP
3 923 (13.40%) Project Management
4 733 (10.64%) Business Intelligence
5 567 (8.23%) Stakeholder Management
6 541 (7.85%) Analytics
6 541 (7.85%) E-Commerce
7 521 (7.56%) Business Analysis
8 501 (7.27%) Scrum
9 498 (7.23%) ITIL
10 464 (6.74%) MVC
11 400 (5.81%) SDLC
12 378 (5.49%) Change Management
13 366 (5.31%) Waterfall
14 348 (5.05%) PRINCE2
15 344 (4.99%) Mentoring
16 341 (4.95%) Workflow
17 335 (4.86%) Migration
18 321 (4.66%) Business Development
19 304 (4.41%) Coaching
Programming Languages
1 1676 (24.33%) SQL
2 1076 (15.62%) JavaScript
3 1058 (15.36%) C#
4 563 (8.17%) Java
5 351 (5.10%) PHP
6 271 (3.93%) T-SQL
7 201 (2.92%) VB.NET
8 137 (1.99%) Apex Code
9 132 (1.92%) PowerShell
10 118 (1.71%) Python
11 103 (1.50%) ABAP
12 86 (1.25%) PL/SQL
13 82 (1.19%) VB
14 76 (1.10%) C
15 75 (1.09%) VBA
16 70 (1.02%) Perl
17 66 (0.96%) R
18 64 (0.93%) Bash Shell
18 64 (0.93%) C++
19 35 (0.51%) SAPscript
Qualifications
1 881 (12.79%) Degree
2 181 (2.63%) Computer Science Degree
3 146 (2.12%) Microsoft Certification
4 100 (1.45%) PMI Certification
5 82 (1.19%) Security Cleared
6 76 (1.10%) PMP
7 69 (1.00%) PRINCE2 Certification
8 68 (0.99%) ISEB
9 48 (0.70%) ITIL Certification
10 46 (0.67%) MCSE
11 41 (0.60%) Numerate Degree
11 41 (0.60%) SC Cleared
12 37 (0.54%) MCP
13 31 (0.45%) Master's Degree
14 29 (0.42%) APMP
15 28 (0.41%) ISTQB
16 27 (0.39%) PRINCE2 Practitioner
17 26 (0.38%) DBS Check
18 20 (0.29%) Cisco Certification
19 19 (0.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 353 (5.12%) QA
2 200 (2.90%) SLA
3 140 (2.03%) Data Quality
4 46 (0.67%) GDPR
4 46 (0.67%) PCI DSS
5 42 (0.61%) PMO
6 31 (0.45%) ISO/IEC 27001
7 20 (0.29%) COBIT
8 15 (0.22%) MiFID
9 14 (0.20%) ISO 9001
10 13 (0.19%) HL7
11 8 (0.12%) Sarbanes-Oxley
12 7 (0.10%) Actionable Recommendations
12 7 (0.10%) FATCA
13 6 (0.087%) WCAG
14 3 (0.044%) GCP
14 3 (0.044%) GMP
14 3 (0.044%) ISO/IEC 20000
15 2 (0.029%) Cyber Essentials
15 2 (0.029%) IFRS
System Software
1 271 (3.93%) Active Directory
2 99 (1.44%) VMware Infrastructure
3 67 (0.97%) Hyper-V
4 25 (0.36%) Docker
5 24 (0.35%) Virtual Machines
6 19 (0.28%) VMware ESXi
7 17 (0.25%) Terminal Services
8 14 (0.20%) XenApp
9 13 (0.19%) vSphere
10 9 (0.13%) DFS Replication
11 7 (0.10%) HDFS
12 5 (0.073%) Firmware
12 5 (0.073%) XenDesktop
13 4 (0.058%) Xen
14 3 (0.044%) Citrix Presentation Server
15 2 (0.029%) ISA Server
15 2 (0.029%) Virtual Servers
16 1 (0.015%) pfSense
16 1 (0.015%) Samba
16 1 (0.015%) Tivoli Workload Scheduler
Systems Management
1 30 (0.44%) Puppet
2 29 (0.42%) SCCM
3 26 (0.38%) CloudHub
3 26 (0.38%) Opscode Chef
4 22 (0.32%) SCOM
5 18 (0.26%) Cacti
5 18 (0.26%) Nagios
5 18 (0.26%) Systems Management Server (SMS)
6 17 (0.25%) Backup Exec
7 15 (0.22%) SCVMM
8 13 (0.19%) CA Spectrum
8 13 (0.19%) ZABBIX
9 12 (0.17%) WSUS
10 9 (0.13%) Ansible
10 9 (0.13%) Kubernetes
11 8 (0.12%) Terraform
12 6 (0.087%) Failover Clustering
12 6 (0.087%) HP Quality Center
12 6 (0.087%) Norton AntiVirus
12 6 (0.087%) OpenView
Vendors
1 2223 (32.27%) Microsoft
2 1008 (14.63%) Salesforce.com
3 777 (11.28%) Oracle
4 650 (9.44%) SAP
5 216 (3.14%) Google
6 181 (2.63%) VMware
7 174 (2.53%) hybris
8 171 (2.48%) IBM
9 156 (2.26%) Tableau
10 144 (2.09%) Siebel
11 117 (1.70%) Sage
12 114 (1.66%) Adobe
13 110 (1.60%) HP
14 109 (1.58%) Cisco
15 104 (1.51%) Citrix
16 93 (1.35%) ATG
16 93 (1.35%) Cognizant
17 85 (1.23%) Demandware
18 73 (1.06%) TIBCO
19 69 (1.00%) Sitecore
Oxfordshire
Searchability
Salary: £50000 - £70000 per annum + Benefits
Posted: 15 hours ago
Hampshire
Spargonet Consulting Plc
Salary: £60000 - £65000 per annum, Benefits Excellent Company Benefits
Posted: Yesterday
Oxfordshire
Searchability
Salary: £50000 - £70000 per annum + Benefits
Posted: 15 hours ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £45000 - £50000 per annum
Posted: 12 hours ago
London
Joseph Harry Ltd
Salary: £50000 - £70000 per annum + 10% Pension + 20-30% Bonus
Posted: 20 hours ago
City, London
ANSON MCCADE
Salary: £50,000 - £80,000 + Car Allowance + Bonus
Posted: 15 hours ago
Bradford, West Yorkshire
Itecco
Salary: £35000 - £40000 per annum + Benefits
Posted: 17 hours ago
London
Oliver Bernard
Salary: £50000 - £55000 per annum + Benefits
Posted: 15 hours ago
East London
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + Benefits & Flexi working
Posted: 20 hours ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 20 hours ago
Hull, North Humberside
4it Recruitment Ltd
Salary: Up to £45,000 per annum + Benefits
Posted: 20 hours ago
City, London
Recommend Recruitment
Salary: From £75,000 to £85,000 per annum 10% disc bonus, healthcare, pension,
Posted: 14 hours ago
North London
Understanding Recruitment
Salary: £42000 - £46000 per annum + Benefits
Posted: 19 hours ago
London
Deerfoot IT Resources Ltd
Salary: £65000 per annum + OT + benefits
Posted: 18 hours ago
London
Eutopia Solutions Ltd
Salary: £41000 - £47000 per annum
Posted: 13 hours ago
Bristol, Avon
Senitor Associates
Salary: £30000 per annum + Great Benefits
Posted: 5 days ago
Burton-On-Trent, Staffordshire
Harvey Nash plc
Salary: £50000 - £55000 per annum
Posted: 3 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £35000 per annum + bonus & benefits
Posted: 18 hours ago
City, London
Quant Capital
Salary: Up to £50,000 per annum + benefits and bonus
Posted: 14 hours ago
City, London
Harrington Starr
Salary: £30000 - £40000 per annum + Bonus + Benefits + Training
Posted: 11 hours ago
Altrincham, Cheshire
Sanderson
Salary: £18000.00 - £22000.00 per annum
Posted: 4 days ago
Bristol, Avon
Senitor Associates
Salary: Excellent Benefits
Posted: 3 days ago
London
Refreshing Recruitment
Salary: £43000 - £43600 per annum + + bens
Posted: 21 hours ago
London
Joseph Harry Ltd
Salary: £60000 - £75000 per annum + 15% Bonus + Excellent Pension
Posted: 18 hours ago
City, London
onezeero.
Salary: £60000 - £65000 per annum
Posted: 17 hours ago
Nottingham, Nottinghamshire
Lewis Paige
Salary: £30000 - £35000 per annum
Posted: 15 hours ago
Scotland
Explore Group
Salary: £40000 - £50000 per annum
Posted: 3 days ago
City, London
Talent International
Salary: £45000 - £55000 per annum + Benefits
Posted: 4 days ago
Altrincham, Cheshire
Sanderson
Salary: £22000.00 - £34000.00 per annum
Posted: 4 days ago
Wokingham, Berkshire
Opensauce /New Growth Ltd
Salary: £30000 - £40000 per annum + Bouns
Posted: 14 hours ago