The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 70 66 64
Rank change year-on-year -4 -2  
Permanent jobs citing CRM 3415 4506 4537
As % of all permanent IT jobs advertised in the UK 3.99% 4.31% 4.21%
As % of the Processes & Methodologies category 4.48% 4.86% 4.84%
Number of salaries quoted 2696 3508 3583
Median salary £47,500 £45,000 £47,500
Median salary % change year-on-year +5.55% -5.26%  
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £75,000 £77,500 £75,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 76216 92627 93645
As % of all permanent IT job vacancies advertised in the UK 89.14% 88.57% 86.99%
Number of salaries quoted 62695 76706 75786
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend

The job posting trend of jobs advertised citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 3 months to 30 March 2017.

Salary histogram for CRM in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 3223 £47,500 +5.55% 518
London 0 1496 £55,000 +10.00% 255
South East -12 588 £45,000 +5.88% 77
East of England -6 253 £47,500 +11.76% 29
City of London +11 238 £61,250 +11.36% 62
Yorkshire +1 215 £45,000 +9.75% 24
West Midlands +1 187 £40,000 -11.11% 34
North West -10 186 £40,000 +14.28% 42
Surrey +17 174 £47,500 +26.66% 21
South West -4 140 £45,000 +20.00% 28
West Yorkshire +7 123 £47,500 +11.76% 16
Berkshire -29 118 £46,250 +2.77% 13
Manchester -4 117 £40,000 +14.28% 33
Birmingham 0 98 £39,000 -15.67% 14
East Midlands +8 94 £35,000 -11.81% 19
Hertfordshire -10 93 £47,500 +5.49% 10
Hampshire +10 91 £40,000 -11.11% 14
Leeds +5 77 £42,500 -5.55% 11
Bristol +5 61 £42,500 +6.25% 8
Bedfordshire +15 59 £52,500 -4.97% 6
West Sussex -4 59 £46,500 +9.41% 4
North East +22 55 £38,000 -16.48% 4
Buckinghamshire -22 55 £40,000 -5.88% 6
Cambridgeshire -25 48 £55,000 +46.66% 7
Scotland -30 48 £35,000 -6.66% 9
Reading -7 45 £57,500 +31.44% 2
Woking +18 44 £52,500 +28.04%
Oxfordshire +10 43 £47,500 +4.97% 6
North Yorkshire +7 40 £50,000 +33.33% 2
Watford +2 36 £55,000 +23.94% 3

For the 6 months to 30 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2038 (30.78%) Microsoft
2 1698 (25.64%) Finance
3 1676 (25.31%) Dynamics CRM
4 1553 (23.45%) SQL
5 1498 (22.62%) Agile Software Development
6 1260 (19.03%) MS Excel
7 1174 (17.73%) .NET
8 1158 (17.49%) Marketing
9 1141 (17.23%) SQL Server
10 1041 (15.72%) C#
11 1005 (15.18%) JavaScript
12 955 (14.42%) Project Management
13 946 (14.29%) Salesforce.com
14 936 (14.13%) ERP
15 934 (14.10%) Degree
16 820 (12.38%) Business Intelligence
17 786 (11.87%) Analytical Skills
18 757 (11.43%) HTML
19 747 (11.28%) SAP
20 729 (11.01%) SharePoint
21 674 (10.18%) Oracle
22 582 (8.79%) E-Commerce
23 567 (8.56%) Retail
24 562 (8.49%) Stakeholder Management
25 545 (8.23%) CSS
26 529 (7.99%) ITIL
27 522 (7.88%) Windows
28 505 (7.63%) Analytics
29 495 (7.48%) Business Analysis
30 473 (7.14%) MS Office

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 729 (11.01%) SharePoint
2 322 (4.86%) CMS
3 153 (2.31%) BizTalk Server
4 130 (1.96%) IIS
5 86 (1.30%) WebSphere
6 78 (1.18%) SAS
7 76 (1.15%) MS Exchange
8 69 (1.04%) Oracle SOA Suite
9 59 (0.89%) Apache Solr
10 58 (0.88%) Umbraco
11 52 (0.79%) Confluence
12 49 (0.74%) NetWeaver
13 45 (0.68%) Skype for Business
14 42 (0.63%) WordPress
15 41 (0.62%) SharePoint 2013
16 33 (0.50%) Elasticsearch
16 33 (0.50%) SharePoint 2010
16 33 (0.50%) Sitecore CMS
17 28 (0.42%) Apache
18 24 (0.36%) SharePoint Server
Applications
1 1260 (19.03%) MS Excel
2 473 (7.14%) MS Office
3 142 (2.14%) MS Project
4 141 (2.13%) MS PowerPoint
5 136 (2.05%) MS Visio
6 33 (0.50%) Photoshop
7 26 (0.39%) SPSS
8 19 (0.29%) Spreadsheet
9 10 (0.15%) Adobe Creative Suite
10 8 (0.12%) InDesign
11 7 (0.11%) Adobe Captivate
11 7 (0.11%) Camtasia
12 6 (0.091%) Adobe Illustrator
13 5 (0.076%) SOLIDWORKS
14 4 (0.060%) AutoCAD
15 3 (0.045%) InfoPath
16 1 (0.015%) Acrobat
16 1 (0.015%) Adobe Premiere
16 1 (0.015%) Mozilla Thunderbird
Business Applications
1 1676 (25.31%) Dynamics CRM
2 257 (3.88%) SAP CRM
3 225 (3.40%) Salesforce.com CRM
4 151 (2.28%) Dynamics AX
5 105 (1.59%) Dynamics NAV
6 102 (1.54%) NetSuite
7 74 (1.12%) SAP SD
8 67 (1.01%) SAP MM
9 60 (0.91%) Oracle EBS
10 47 (0.71%) Sage 200
11 46 (0.69%) SAP ERP
12 42 (0.63%) Oracle CRM
13 41 (0.62%) Sage CRM
14 39 (0.59%) SAP Business One
15 37 (0.56%) SAP FI
15 37 (0.56%) SAP Hybris
16 36 (0.54%) SAP CO
16 36 (0.54%) SAP FI/CO
17 33 (0.50%) Unica
18 32 (0.48%) SAP S/4HANA
Cloud Services
1 363 (5.48%) SaaS
2 342 (5.16%) Microsoft Azure
3 265 (4.00%) Office 365
4 143 (2.16%) Amazon AWS
5 124 (1.87%) IaaS
5 124 (1.87%) PaaS
6 105 (1.59%) Google Analytics
7 76 (1.15%) Force.com
8 75 (1.13%) Cloud Computing
9 40 (0.60%) Amazon EC2
10 34 (0.51%) Yammer
11 31 (0.47%) SuccessFactors
12 27 (0.41%) GitHub
13 23 (0.35%) Silverpop
14 17 (0.26%) Azure Machine Learning
14 17 (0.26%) Boomi
15 16 (0.24%) FinancialForce.com
15 16 (0.24%) Veeva
16 14 (0.21%) Google Tag Manager
16 14 (0.21%) Oracle CX
Communications & Networking
1 146 (2.20%) Internet
2 101 (1.53%) Intranet
3 93 (1.40%) Firewall
4 76 (1.15%) LAN
5 69 (1.04%) WAN
6 61 (0.92%) DNS
7 60 (0.91%) TCP/IP
8 57 (0.86%) VPN
9 56 (0.85%) Wireless
10 54 (0.82%) SAN
11 41 (0.62%) VoIP
12 31 (0.47%) NAS
12 31 (0.47%) Skype
13 30 (0.45%) DHCP
14 26 (0.39%) Unified Communications
14 26 (0.39%) Wi-Fi
15 25 (0.38%) Broadband
16 23 (0.35%) Network Security
17 21 (0.32%) SMTP
18 20 (0.30%) HTTP
Database & Business Intelligence
1 1141 (17.23%) SQL Server
2 392 (5.92%) SQL Server Reporting Services
3 288 (4.35%) MySQL
4 262 (3.96%) Data Warehouse
5 243 (3.67%) SQL Server Integration Services
6 217 (3.28%) Big Data
7 209 (3.16%) Relational Database
8 141 (2.13%) SQL Server 2008
9 139 (2.10%) BusinessObjects
10 103 (1.56%) SAP BW
11 92 (1.39%) Power BI
12 91 (1.37%) SAP HANA
12 91 (1.37%) SQL Server Analysis Services
13 73 (1.10%) SQL Server 2012
14 62 (0.94%) RDBMS
15 60 (0.91%) Crystal Reports
16 58 (0.88%) Apache Cassandra
17 55 (0.83%) QlikView
18 48 (0.72%) MongoDB
19 44 (0.66%) Hadoop
Development Applications
1 189 (2.85%) JIRA
2 176 (2.66%) Visual Studio
3 173 (2.61%) Team Foundation Server
4 121 (1.83%) Git (software)
5 65 (0.98%) Selenium
6 52 (0.79%) Subversion
7 43 (0.65%) Jenkins
8 30 (0.45%) Talend Open Studio
9 26 (0.39%) MSBuild
9 26 (0.39%) Visual Studio Tools for Office
10 24 (0.36%) Eclipse
11 21 (0.32%) Maven
11 21 (0.32%) SQL Server Management Studio (SSMS)
12 20 (0.30%) TeamCity
13 19 (0.29%) Octopus Deploy
14 16 (0.24%) NUnit
15 14 (0.21%) WebDriver
16 13 (0.20%) JUnit
17 12 (0.18%) NetBeans
17 12 (0.18%) SoapUI
General
1 1698 (25.64%) Finance
2 1158 (17.49%) Marketing
3 567 (8.56%) Retail
4 357 (5.39%) Advertising
5 330 (4.98%) Telecoms
6 250 (3.78%) Banking
7 208 (3.14%) Manufacturing
8 151 (2.28%) Legal
9 146 (2.20%) Billing
10 112 (1.69%) Back Office
11 98 (1.48%) Publishing
12 79 (1.19%) Games
13 52 (0.79%) French Language
14 51 (0.77%) Automotive
15 50 (0.76%) Spanish Language
16 44 (0.66%) Law
17 43 (0.65%) Front Office
18 42 (0.63%) Pharmaceutical
19 32 (0.48%) Local Government
20 29 (0.44%) Electronics
Job Titles
1 1389 (20.98%) Developer
2 1251 (18.89%) Analyst
3 639 (9.65%) Consultant
4 635 (9.59%) Architect
5 505 (7.63%) Project Manager
6 420 (6.34%) Business Analyst
7 407 (6.15%) CRM Developer
8 365 (5.51%) Solutions Architect
9 321 (4.85%) Support Analyst
10 320 (4.83%) Dynamics CRM Developer
11 303 (4.58%) .NET Developer
12 279 (4.21%) CRM Manager
13 256 (3.87%) C# Developer
14 254 (3.84%) CRM Analyst
15 253 (3.82%) Applications Support
16 213 (3.22%) IT Manager
17 201 (3.04%) CRM Consultant
18 199 (3.01%) Administrator
19 191 (2.88%) Senior Developer
20 183 (2.76%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1174 (17.73%) .NET
2 757 (11.43%) HTML
3 545 (8.23%) CSS
4 460 (6.95%) ASP.NET
5 384 (5.80%) Web Services
6 359 (5.42%) XML
7 301 (4.55%) jQuery
8 241 (3.64%) AngularJS
9 200 (3.02%) SOAP
10 172 (2.60%) .NET Framework
11 171 (2.58%) HTML5
11 171 (2.58%) Middleware
12 152 (2.30%) REST
13 134 (2.02%) ASP.NET MVC
14 128 (1.93%) WCF
15 108 (1.63%) Visualforce
16 106 (1.60%) ASP.NET Web API
17 91 (1.37%) Node.js
18 84 (1.27%) Entity Framework
19 81 (1.22%) Ajax
Miscellaneous
1 786 (11.87%) Analytical Skills
2 338 (5.10%) Management Information System
3 321 (4.85%) Computer Science
4 215 (3.25%) Enterprise Software
5 211 (3.19%) User Experience
6 206 (3.11%) Social Media
7 181 (2.73%) Mobile App
8 155 (2.34%) Data Centre
9 101 (1.53%) FMCG
10 72 (1.09%) PMI
11 64 (0.97%) Public Cloud
12 59 (0.89%) e-Learning
12 59 (0.89%) Fintech
13 58 (0.88%) iPad
14 48 (0.72%) EPoS
15 39 (0.59%) Driving Licence
15 39 (0.59%) Hybrid Cloud
16 37 (0.56%) Virtual Team
17 36 (0.54%) Data Structures
18 34 (0.51%) CMDB
Operating Systems
1 522 (7.88%) Windows
2 202 (3.05%) Windows Server
3 199 (3.01%) Linux
4 104 (1.57%) Windows 7
5 92 (1.39%) Windows Server 2012
6 84 (1.27%) Unix
7 71 (1.07%) Windows Server 2008
8 60 (0.91%) Windows 8
9 57 (0.86%) Android
10 50 (0.76%) Windows 10
11 48 (0.72%) Apple iOS
12 36 (0.54%) Windows Server 2003
13 24 (0.36%) Windows XP
14 21 (0.32%) Solaris
15 15 (0.23%) Mac OS X
16 12 (0.18%) CentOS
17 11 (0.17%) Mac OS
18 8 (0.12%) Ubuntu
19 6 (0.091%) Windows Vista
20 5 (0.076%) Windows 2000 Server
Processes & Methodologies
1 1498 (22.62%) Agile Software Development
2 955 (14.42%) Project Management
3 936 (14.13%) ERP
4 820 (12.38%) Business Intelligence
5 582 (8.79%) E-Commerce
6 562 (8.49%) Stakeholder Management
7 529 (7.99%) ITIL
8 505 (7.63%) Analytics
9 495 (7.48%) Business Analysis
10 467 (7.05%) Scrum
11 417 (6.30%) PRINCE2
12 409 (6.18%) MVC
13 371 (5.60%) Change Management
14 355 (5.36%) Business Development
15 347 (5.24%) Waterfall
16 327 (4.94%) Continuous Improvement
17 321 (4.85%) Presales
18 318 (4.80%) Mentoring
19 312 (4.71%) Migration
20 311 (4.70%) SDLC
Programming Languages
1 1553 (23.45%) SQL
2 1041 (15.72%) C#
3 1005 (15.18%) JavaScript
4 414 (6.25%) Java
5 296 (4.47%) PHP
6 215 (3.25%) T-SQL
7 171 (2.58%) VB.NET
8 133 (2.01%) Apex Code
9 113 (1.71%) ABAP
10 89 (1.34%) C
11 87 (1.31%) VBA
12 82 (1.24%) Python
13 75 (1.13%) PowerShell
14 71 (1.07%) VB
15 48 (0.72%) PL/SQL
16 46 (0.69%) C++
17 45 (0.68%) R
18 30 (0.45%) Bash Shell
18 30 (0.45%) Perl
19 29 (0.44%) Ruby
Qualifications
1 934 (14.10%) Degree
2 150 (2.27%) PMI Certification
3 136 (2.05%) PMP
4 132 (1.99%) Microsoft Certification
5 115 (1.74%) ISEB
6 106 (1.60%) Security Cleared
7 78 (1.18%) SC Cleared
8 59 (0.89%) ISTQB
9 50 (0.76%) ITIL Certification
10 41 (0.62%) MCP
11 39 (0.59%) PRINCE2 Certification
12 34 (0.51%) APMP
13 31 (0.47%) MBA
14 30 (0.45%) MCSE
15 28 (0.42%) PRINCE2 Practitioner
16 24 (0.36%) Cisco Certification
16 24 (0.36%) VMware Certified Professional (VCP)
17 22 (0.33%) CISSP
17 22 (0.33%) Postgraduate
17 22 (0.33%) SAP Certification
Quality Assurance & Compliance
1 299 (4.52%) QA
2 202 (3.05%) SLA
3 141 (2.13%) Data Quality
4 47 (0.71%) PMO
5 42 (0.63%) PCI DSS
6 28 (0.42%) ISO/IEC 27001
7 22 (0.33%) COBIT
8 17 (0.26%) ISO 9001
9 16 (0.24%) Cyber Essentials
10 13 (0.20%) Cyber Essentials PLUS
10 13 (0.20%) GPG13
10 13 (0.20%) HMG Security Policy Framework
10 13 (0.20%) MiFID
10 13 (0.20%) RMADS
11 9 (0.14%) FATCA
12 6 (0.091%) Sarbanes-Oxley
13 5 (0.076%) GDPR
13 5 (0.076%) PMBOK
13 5 (0.076%) WCAG
14 4 (0.060%) ISO 14001
System Software
1 182 (2.75%) Active Directory
2 120 (1.81%) VMware Infrastructure
3 68 (1.03%) Hyper-V
4 41 (0.62%) Virtual Machines
5 40 (0.60%) Docker
6 24 (0.36%) Terminal Services
7 14 (0.21%) vSphere
8 13 (0.20%) VMware ESXi
8 13 (0.20%) XenApp
9 12 (0.18%) Oracle RAC
10 8 (0.12%) IMail Server
11 7 (0.11%) VMware ESX
12 5 (0.076%) XenDesktop
13 3 (0.045%) Firmware
13 3 (0.045%) HDFS
13 3 (0.045%) Microsoft App-V
13 3 (0.045%) Terminal Server
13 3 (0.045%) Xen
13 3 (0.045%) XenServer
14 1 (0.015%) pfSense
Systems Management
1 36 (0.54%) HP Quality Center
2 34 (0.51%) Puppet
2 34 (0.51%) SCVMM
3 28 (0.42%) Opscode Chef
4 15 (0.23%) SCCM
5 13 (0.20%) Ansible
5 13 (0.20%) Backup Exec
6 12 (0.18%) Nagios
7 10 (0.15%) CloudHub
8 8 (0.12%) SCOM
9 7 (0.11%) Cacti
9 7 (0.11%) Microsoft Data Protection Manager
10 6 (0.091%) Kubernetes
10 6 (0.091%) Packer
10 6 (0.091%) TIBCO Hawk
11 5 (0.076%) Kibana
11 5 (0.076%) SCDPM
11 5 (0.076%) Symantec Endpoint Protection
11 5 (0.076%) Symantec Enterprise Vault
11 5 (0.076%) Systems Management Server (SMS)
Vendors
1 2038 (30.78%) Microsoft
2 946 (14.29%) Salesforce.com
3 747 (11.28%) SAP
4 674 (10.18%) Oracle
5 195 (2.94%) VMware
6 180 (2.72%) IBM
7 174 (2.63%) Google
8 169 (2.55%) HP
8 169 (2.55%) Sage
9 140 (2.11%) Cisco
10 120 (1.81%) hybris
11 97 (1.46%) Citrix
12 96 (1.45%) Siebel
13 94 (1.42%) Adobe
14 92 (1.39%) Tableau
15 76 (1.15%) Infor
16 67 (1.01%) ATG
17 65 (0.98%) Informatica
18 59 (0.89%) JD Edwards
19 56 (0.85%) Juniper
Nottingham, Nottinghamshire
Senitor Associates
Salary: £24000 - £25000 per annum
Posted: 5 hours ago
Sunderland, Tyne and Wear
Northern Recruitment Group
Salary: From £28,000 to £40,000 per annum
Posted: 4 hours ago
West Midlands
EMBS Ltd
Salary: £25k - 50k per year + Amazing Bens!
Posted: 6 hours ago
City, London
ANSON MCCADE
Salary: From £65,000 - £85,000 + Car Allowance + Bonus
Posted: 1 hour ago
London
Harvey Nash plc
Salary: £45000 - £60000 per annum
Posted: 3 hours ago
City, London
Crimson Ltd
Salary: £25000 - £35000 per annum + benefits
Posted: 1 hour ago
Crawley, West Sussex
Clearwater People Solutions
Salary: £30000 - £35000 Per Annum
Posted: 5 hours ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: Benefits
Posted: 19 hours ago
City, London
Proactive Appointments
Salary: £35000 - £41000 per annum + Excellent Benefits
Posted: 5 hours ago
London
Burns Sheehan
Salary: £50000.00 - £65000.00 per annum
Posted: 6 hours ago
Hungerford, Berkshire
Brightred Resourcing Limited
Salary: From £35,000 to £45,000 per annum Healthcare, Pension, Bonus
Posted: 33 minutes ago
London
Lorien Resourcing
Posted: 6 hours ago
Solihull, West Midlands (County)
Crimson Ltd
Salary: £35000 - £40000 per annum
Posted: 4 hours ago
London
McGregor Boyall
Salary: £50000 - £60000 per annum
Posted: 4 hours ago
London
Montash
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday
West Drayton, Middlesex
Stott & May
Salary: £28000 - £32000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £66500 - £82000 per annum + Benefits
Posted: 6 hours ago
Bristol, Avon
Crimson Ltd
Salary: £66500 - £82000 per annum + Benefits
Posted: 6 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: 1 hour ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £38,000 to £45,000 per annum
Posted: Yesterday
Cirencester, Gloucestershire
Capita Resourcing - IT Resourcing
Salary: £40000 - £50000 per annum + Benefits
Posted: 7 hours ago
London
Northern Recruitment Group
Salary: From £75,000 to £80,000 per annum
Posted: Yesterday
London
Nigel Frank International Ltd
Salary: £600 - £601 per day
Posted: Yesterday
Gloucestershire
Talent International
Salary: £50000 - £75000 per annum
Posted: 5 hours ago
London
Nigel Frank International Ltd
Salary: £45000 - £50000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Spring Technology
Posted: 1 hour ago
Solihull, West Midlands (County)
Big Red Recruitment
Salary: £35000 - £40000 per annum + excellent pension
Posted: 1 hour ago
London
Nigel Frank International Ltd
Salary: £70000 - £80000 per annum + Bonus
Posted: 2 days ago
London
Deerfoot IT Resources Ltd
Salary: £62000 - £90000 per annum + 30% bonus + exceptional benefits
Posted: 5 hours ago
London
Nigel Frank International Ltd
Salary: £40000 per annum
Posted: Yesterday