The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 27 May 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
3 months to
27 May 2017
Same period 2016 Same period 2015
Rank 73 67 68
Rank change year-on-year -6 +1  
Permanent jobs citing CRM 3259 4307 4418
As % of all permanent IT jobs advertised in the UK 3.78% 4.32% 4.13%
As % of the Processes & Methodologies category 4.22% 4.84% 4.71%
Number of salaries quoted 2629 3462 3440
Median salary £48,500 £45,250 £47,500
Median salary % change year-on-year +7.18% -4.73%  
90% offered a salary of more than £30,000 £29,150 £29,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London median salary £42,500 £42,500 £42,500

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 77285 88900 93775
As % of all permanent IT job vacancies advertised in the UK 89.66% 89.09% 87.73%
Number of salaries quoted 63115 74067 76135
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend

The job posting trend of jobs advertised citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 3 months to 27 May 2017.

Salary histogram for CRM in the UK

CRM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 3 months to 27 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 3045 £48,500 +3.74% 523
London -2 1443 £55,000 +4.76% 231
South East -16 565 £43,500 -0.57% 86
Yorkshire +6 236 £50,000 +25.00% 23
North West -19 194 £37,500 -3.22% 52
City of London +2 192 £55,000 -8.33% 48
West Midlands -19 171 £43,750 -2.77% 36
East of England -59 171 £41,000 -18.00% 31
Surrey +9 170 £50,000 +25.00% 14
South West -18 143 £42,500 +12.70% 31
Manchester -11 127 £37,500 -6.25% 32
West Yorkshire +19 126 £50,000 +30.71% 13
Berkshire -32 103 £43,125 -4.16% 19
Hampshire +15 102 £40,000 -5.88% 13
Birmingham +8 90 £50,000 +17.64% 13
Leeds +2 74 £45,000 +18.42% 8
Hertfordshire -24 73 £45,000 -10.00% 11
East Midlands -11 70 £37,500 - 14
Scotland -3 67 £37,500 - 14
Bristol -14 59 £42,500 +5.91% 16
West Sussex -8 55 £42,500 +6.25% 7
Buckinghamshire -28 46 £40,000 -5.88% 8
Reading +2 45 £26,000 -40.57% 7
South Yorkshire -6 45 £39,000 -2.50% 2
Bedfordshire -6 43 £45,500 -24.16% 5
Cheshire -19 39 £38,500 +18.46% 11
North Yorkshire -11 38 £50,000 +33.33% 5
Halifax - 36 £55,000 - 2
Glasgow +16 35 £35,000 -1.40% 6
Woking +5 35 £55,000 +22.22%

For the 6 months to 27 May 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2089 (31.50%) Microsoft
2 1875 (28.27%) Dynamics CRM
3 1741 (26.25%) Finance
4 1584 (23.88%) Agile Software Development
5 1573 (23.72%) SQL
6 1184 (17.85%) .NET
7 1152 (17.37%) SQL Server
8 1113 (16.78%) Marketing
9 1016 (15.32%) JavaScript
10 998 (15.05%) C#
11 977 (14.73%) Salesforce.com
12 974 (14.69%) ERP
13 909 (13.71%) Project Management
14 875 (13.19%) Degree
15 782 (11.79%) Analytical Skills
16 775 (11.69%) Business Intelligence
17 768 (11.58%) SharePoint
18 744 (11.22%) HTML
19 728 (10.98%) SAP
20 721 (10.87%) Oracle
21 609 (9.18%) CSS
22 588 (8.87%) E-Commerce
23 584 (8.81%) Retail
24 568 (8.56%) Stakeholder Management
25 565 (8.52%) Windows
26 546 (8.23%) Analytics
27 522 (7.87%) ITIL
28 508 (7.66%) Scrum
29 495 (7.46%) Business Analysis
30 483 (7.28%) ASP.NET

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 768 (11.58%) SharePoint
2 377 (5.68%) CMS
3 126 (1.90%) BizTalk Server
4 125 (1.88%) IIS
5 120 (1.81%) WebSphere
6 111 (1.67%) Oracle SOA Suite
7 85 (1.28%) Apache Solr
8 78 (1.18%) MS Exchange
9 68 (1.03%) SAS
10 54 (0.81%) SharePoint 2013
11 51 (0.77%) Umbraco
12 50 (0.75%) WordPress
13 46 (0.69%) Apache
14 45 (0.68%) NetWeaver
14 45 (0.68%) Sitecore CMS
15 42 (0.63%) Confluence
16 40 (0.60%) Skype for Business
17 34 (0.51%) SharePoint Server
17 34 (0.51%) Tomcat
18 29 (0.44%) SharePoint 2010
Applications
1 472 (7.12%) Microsoft Excel
2 426 (6.42%) Microsoft Office
3 143 (2.16%) Microsoft PowerPoint
4 116 (1.75%) Microsoft Project
5 106 (1.60%) MS Visio
6 39 (0.59%) SPSS
7 32 (0.48%) Spreadsheet
8 25 (0.38%) Photoshop
9 16 (0.24%) Adobe Creative Suite
10 8 (0.12%) Adobe Captivate
10 8 (0.12%) Adobe Illustrator
11 7 (0.11%) Camtasia
11 7 (0.11%) InDesign
11 7 (0.11%) InfoPath
12 5 (0.075%) AutoCAD
13 4 (0.060%) SOLIDWORKS
14 3 (0.045%) InVision
14 3 (0.045%) UXPin
15 2 (0.030%) Moqups
16 1 (0.015%) Mozilla Thunderbird
Business Applications
1 1875 (28.27%) Dynamics CRM
2 252 (3.80%) SAP CRM
3 250 (3.77%) Salesforce.com CRM
4 159 (2.40%) Dynamics AX
5 128 (1.93%) Dynamics NAV
6 101 (1.52%) NetSuite
7 77 (1.16%) SAP SD
8 61 (0.92%) Oracle EBS
9 57 (0.86%) SAP ERP
10 55 (0.83%) SAP MM
11 50 (0.75%) SAP Hybris
12 45 (0.68%) Eloqua
13 44 (0.66%) FastStats
14 43 (0.65%) Oracle CRM
15 41 (0.62%) SAP CO
15 41 (0.62%) SAP FI
15 41 (0.62%) SAP FI/CO
16 39 (0.59%) SAP Business One
16 39 (0.59%) Siebel CRM
17 31 (0.47%) SAP S/4HANA
Cloud Services
1 380 (5.73%) Microsoft Azure
2 365 (5.50%) SaaS
3 280 (4.22%) Office 365
4 189 (2.85%) Dynamics 365
5 162 (2.44%) PaaS
6 149 (2.25%) IaaS
7 140 (2.11%) Google Analytics
8 139 (2.10%) Amazon AWS
9 80 (1.21%) Force.com
10 71 (1.07%) Cloud Computing
11 68 (1.03%) Salesforce Service Cloud
12 44 (0.66%) Salesforce Sales Cloud
13 41 (0.62%) GitHub
14 38 (0.57%) SuccessFactors
15 37 (0.56%) Amazon EC2
16 31 (0.47%) Yammer
17 27 (0.41%) Boomi
18 22 (0.33%) Azure Machine Learning
18 22 (0.33%) Silverpop
19 19 (0.29%) FinancialForce.com
Communications & Networking
1 138 (2.08%) Internet
2 109 (1.64%) Intranet
3 95 (1.43%) Firewall
4 75 (1.13%) TCP/IP
5 73 (1.10%) LAN
6 65 (0.98%) DNS
7 63 (0.95%) WAN
8 53 (0.80%) Wireless
9 51 (0.77%) SAN
10 46 (0.69%) VPN
11 42 (0.63%) Skype
12 40 (0.60%) VoIP
13 39 (0.59%) DHCP
14 29 (0.44%) HTTP
15 28 (0.42%) NAS
16 24 (0.36%) Broadband
17 22 (0.33%) Wi-Fi
18 21 (0.32%) Network Security
19 19 (0.29%) FTP
19 19 (0.29%) SMTP
Database & Business Intelligence
1 1152 (17.37%) SQL Server
2 418 (6.30%) SQL Server Reporting Services
3 289 (4.36%) Data Warehouse
4 285 (4.30%) SQL Server Integration Services
5 257 (3.88%) MySQL
6 217 (3.27%) Big Data
7 182 (2.74%) Relational Database
8 136 (2.05%) SQL Server 2008
9 119 (1.79%) BusinessObjects
10 117 (1.76%) SAP BW
11 115 (1.73%) Power BI
12 105 (1.58%) SQL Server Analysis Services
13 103 (1.55%) SQL Server 2012
14 95 (1.43%) SAP HANA
15 92 (1.39%) Apache Cassandra
16 66 (1.00%) RDBMS
17 63 (0.95%) NoSQL
18 61 (0.92%) Crystal Reports
19 55 (0.83%) MongoDB
19 55 (0.83%) QlikView
Development Applications
1 213 (3.21%) JIRA
2 180 (2.71%) Team Foundation Server
3 147 (2.22%) Visual Studio
4 113 (1.70%) Git (software)
5 46 (0.69%) Selenium
5 46 (0.69%) Subversion
6 45 (0.68%) Jenkins
7 41 (0.62%) MSBuild
8 38 (0.57%) Maven
9 34 (0.51%) Visual Studio Tools for Office
10 28 (0.42%) TeamCity
11 23 (0.35%) Octopus Deploy
12 22 (0.33%) LSMW
13 21 (0.32%) Eclipse
14 20 (0.30%) Talend Open Studio
15 19 (0.29%) JUnit
16 15 (0.23%) NUnit
17 14 (0.21%) NetBeans
18 13 (0.20%) SQL Server Management Studio (SSMS)
19 12 (0.18%) Toad
General
1 1741 (26.25%) Finance
2 1113 (16.78%) Marketing
3 584 (8.81%) Retail
4 328 (4.95%) Advertising
5 275 (4.15%) Banking
6 246 (3.71%) Telecoms
7 214 (3.23%) Manufacturing
8 156 (2.35%) Legal
9 116 (1.75%) Publishing
10 113 (1.70%) Back Office
11 100 (1.51%) Billing
12 85 (1.28%) Games
13 60 (0.90%) French Language
14 52 (0.78%) Law
15 48 (0.72%) Automotive
16 40 (0.60%) Front Office
16 40 (0.60%) Local Government
16 40 (0.60%) Pharmaceutical
17 36 (0.54%) Spanish Language
18 34 (0.51%) German Language
Job Titles
1 1468 (22.14%) Developer
2 1287 (19.41%) Analyst
3 622 (9.38%) Architect
4 616 (9.29%) Consultant
5 505 (7.61%) Business Analyst
6 492 (7.42%) Project Manager
7 435 (6.56%) CRM Developer
8 336 (5.07%) Dynamics CRM Developer
9 328 (4.95%) Solutions Architect
10 291 (4.39%) .NET Developer
10 291 (4.39%) Support Analyst
11 275 (4.15%) CRM Manager
12 267 (4.03%) CRM Analyst
13 266 (4.01%) Applications Support
14 239 (3.60%) C# Developer
15 231 (3.48%) IT Manager
16 219 (3.30%) Senior Developer
17 196 (2.96%) Microsoft Developer
18 189 (2.85%) CRM Consultant
19 182 (2.74%) Administrator
Libraries, Frameworks & Software Standards
1 1184 (17.85%) .NET
2 744 (11.22%) HTML
3 609 (9.18%) CSS
4 483 (7.28%) ASP.NET
5 398 (6.00%) Web Services
6 307 (4.63%) XML
7 300 (4.52%) AngularJS
8 296 (4.46%) jQuery
9 196 (2.96%) SOAP
10 179 (2.70%) HTML5
11 177 (2.67%) Middleware
12 153 (2.31%) .NET Framework
13 137 (2.07%) REST
14 135 (2.04%) Node.js
15 134 (2.02%) ASP.NET MVC
16 133 (2.01%) WCF
17 110 (1.66%) Visualforce
18 95 (1.43%) ASP.NET Web API
19 94 (1.42%) Ajax
20 80 (1.21%) Twitter Bootstrap
Miscellaneous
1 782 (11.79%) Analytical Skills
2 322 (4.86%) Management Information System
3 312 (4.70%) Computer Science
4 236 (3.56%) Enterprise Software
5 190 (2.86%) Social Media
6 189 (2.85%) User Experience
7 179 (2.70%) Mobile App
8 120 (1.81%) Data Centre
9 100 (1.51%) FMCG
10 82 (1.24%) Greenfield Project
11 81 (1.22%) iPad
12 57 (0.86%) Fintech
13 55 (0.83%) e-Learning
14 49 (0.74%) PMI
15 42 (0.63%) Data Structures
16 41 (0.62%) Public Cloud
17 39 (0.59%) Digital Media
17 39 (0.59%) EPoS
18 37 (0.56%) Internet of Things
18 37 (0.56%) Virtual Team
Operating Systems
1 565 (8.52%) Windows
2 264 (3.98%) Windows Server
3 181 (2.73%) Linux
4 108 (1.63%) Windows 7
4 108 (1.63%) Windows Server 2012
5 90 (1.36%) Unix
6 71 (1.07%) Windows Server 2008
7 63 (0.95%) Apple iOS
8 55 (0.83%) Android
9 52 (0.78%) Windows 10
10 47 (0.71%) Windows 8
11 34 (0.51%) Windows Server 2003
12 26 (0.39%) Windows XP
13 20 (0.30%) Solaris
14 19 (0.29%) Mac OS X
15 14 (0.21%) Mac OS
16 12 (0.18%) CentOS
16 12 (0.18%) Ubuntu
17 8 (0.12%) Windows Vista
18 4 (0.060%) Windows Mobile
Processes & Methodologies
1 1584 (23.88%) Agile Software Development
2 974 (14.69%) ERP
3 909 (13.71%) Project Management
4 775 (11.69%) Business Intelligence
5 588 (8.87%) E-Commerce
6 568 (8.56%) Stakeholder Management
7 546 (8.23%) Analytics
8 522 (7.87%) ITIL
9 508 (7.66%) Scrum
10 495 (7.46%) Business Analysis
11 419 (6.32%) MVC
12 389 (5.87%) Change Management
13 381 (5.74%) PRINCE2
14 366 (5.52%) SDLC
15 352 (5.31%) Waterfall
16 346 (5.22%) Business Development
17 332 (5.01%) Mentoring
18 317 (4.78%) Migration
19 306 (4.61%) Continuous Improvement
20 294 (4.43%) Presales
Programming Languages
1 1573 (23.72%) SQL
2 1016 (15.32%) JavaScript
3 998 (15.05%) C#
4 450 (6.79%) Java
5 354 (5.34%) PHP
6 256 (3.86%) T-SQL
7 190 (2.86%) VB.NET
8 137 (2.07%) Apex Code
9 117 (1.76%) ABAP
10 93 (1.40%) PowerShell
11 91 (1.37%) VBA
12 87 (1.31%) C
13 86 (1.30%) Python
14 68 (1.03%) VB
15 56 (0.84%) PL/SQL
15 56 (0.84%) R
16 41 (0.62%) C++
17 39 (0.59%) Perl
18 38 (0.57%) SOQL
19 36 (0.54%) Ruby
Qualifications
1 875 (13.19%) Degree
2 155 (2.34%) Computer Science Degree
3 134 (2.02%) Microsoft Certification
4 116 (1.75%) PMI Certification
5 93 (1.40%) PMP
6 92 (1.39%) Security Cleared
7 89 (1.34%) ISEB
8 56 (0.84%) PRINCE2 Certification
8 56 (0.84%) SC Cleared
9 43 (0.65%) ITIL Certification
10 38 (0.57%) MCP
11 37 (0.56%) APMP
11 37 (0.56%) Numerate Degree
12 30 (0.45%) MCSE
13 28 (0.42%) ISTQB
14 22 (0.33%) Cisco Certification
15 20 (0.30%) PRINCE2 Practitioner
16 19 (0.29%) DBS Check
17 18 (0.27%) VMware Certified Professional (VCP)
18 17 (0.26%) PhD
Quality Assurance & Compliance
1 311 (4.69%) QA
2 180 (2.71%) SLA
3 147 (2.22%) Data Quality
4 49 (0.74%) PMO
5 32 (0.48%) PCI DSS
6 30 (0.45%) GDPR
7 23 (0.35%) COBIT
8 20 (0.30%) ISO/IEC 27001
8 20 (0.30%) MiFID
9 14 (0.21%) ISO 9001
10 11 (0.17%) HL7
11 10 (0.15%) FATCA
12 7 (0.11%) Actionable Recommendations
13 6 (0.090%) Sarbanes-Oxley
13 6 (0.090%) WCAG
14 3 (0.045%) Cyber Essentials
14 3 (0.045%) ISO 9000
15 2 (0.030%) IFRS
15 2 (0.030%) ISO 14000
16 1 (0.015%) BS7666
System Software
1 207 (3.12%) Active Directory
2 110 (1.66%) VMware Infrastructure
3 70 (1.06%) Hyper-V
4 39 (0.59%) Docker
5 35 (0.53%) Virtual Machines
6 22 (0.33%) VMware ESXi
7 20 (0.30%) Terminal Services
8 15 (0.23%) XenApp
9 13 (0.20%) vSphere
10 8 (0.12%) DFS Replication
11 6 (0.090%) HDFS
11 6 (0.090%) Oracle RAC
11 6 (0.090%) XenDesktop
12 5 (0.075%) Firmware
13 3 (0.045%) Microsoft App-V
13 3 (0.045%) XenServer
14 2 (0.030%) Xen
15 1 (0.015%) Microsoft Virtual Server
15 1 (0.015%) Squid
15 1 (0.015%) VMware Server
Systems Management
1 33 (0.50%) SCVMM
2 28 (0.42%) Puppet
3 22 (0.33%) Opscode Chef
4 21 (0.32%) CloudHub
5 20 (0.30%) Nagios
6 18 (0.27%) Cacti
7 16 (0.24%) SCCM
7 16 (0.24%) SCOM
8 15 (0.23%) Backup Exec
9 13 (0.20%) CA Spectrum
9 13 (0.20%) ZABBIX
10 11 (0.17%) Ansible
10 11 (0.17%) Kubernetes
11 10 (0.15%) WSUS
12 8 (0.12%) HP Quality Center
12 8 (0.12%) OpenView
13 6 (0.090%) Packer
13 6 (0.090%) Systems Management Server (SMS)
14 5 (0.075%) Tivoli
15 4 (0.060%) Tivoli Storage Manager
Vendors
1 2089 (31.50%) Microsoft
2 977 (14.73%) Salesforce.com
3 728 (10.98%) SAP
4 721 (10.87%) Oracle
5 208 (3.14%) Google
6 191 (2.88%) VMware
7 183 (2.76%) IBM
8 158 (2.38%) hybris
9 142 (2.14%) HP
10 140 (2.11%) Cisco
11 129 (1.95%) Sage
12 107 (1.61%) Citrix
13 106 (1.60%) Tableau
14 99 (1.49%) Siebel
15 98 (1.48%) ATG
16 88 (1.33%) Adobe
17 76 (1.15%) Demandware
18 66 (1.00%) Informatica
19 64 (0.97%) Infor
20 60 (0.90%) Cognizant
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £38,000 per annum 40 days holiday, Fantastic pension,
Posted: Yesterday
Broxbourne, Hertfordshire
Roc Search
Salary: £35000 - £55000 per annum + TBC
Posted: Yesterday
UK
Nigel Frank International Ltd
Salary: £90000 per annum + travel expenses, training, progression
Posted: Yesterday
South East London
Roc Search
Salary: £50000 - £65000 per annum + 4% Pension + Private Healthcare
Posted: 2 days ago
Birmingham, West Midlands (County)
Talent International
Salary: £40000 - £45000 per annum + pension
Posted: 2 days ago
London
Ampersand Consulting
Salary: £45000 - £50000 per annum
Posted: 2 days ago
Hampshire
Spargonet Consulting Plc
Salary: £60000 - £65000 per annum, Benefits Excellent Company Benefits
Posted: 3 days ago
Bolton, Lancashire
TD Group
Salary: From £30,000 to £40,000 per annum Plus excellent benefits package
Posted: Yesterday
Broxbourne, Hertfordshire
Roc Search
Salary: £35000 - £55000 per annum + TBC
Posted: Yesterday
Watford, Hertfordshire
Burns Sheehan
Salary: £40000.00 - £50000.00 per annum
Posted: Yesterday
London
Cyber Team
Salary: From £53,000 to £57,000 per annum EXCELLENT BENEFITS PACKAGE
Posted: Yesterday
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: £60000 - £65000 per annum + £Highly Competitive plus benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £45000 - £60000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
EasyWebRecruitment.com
Salary: up to £35,000 DOE
Posted: Yesterday
Leeds, West Yorkshire
CoreCom Consulting
Salary: £450 - £550 per annum
Posted: Yesterday
Oxfordshire
Searchability
Salary: £50000 - £70000 per annum + Benefits
Posted: 3 days ago
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: Up to £63k plus bonus plus bens
Posted: Yesterday
East London
London Borough of Waltham Forest
Salary: Up to £75,000 per annum
Posted: Yesterday
Liverpool, Merseyside
Adria Solutions Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 2 days ago
Banbury, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £32000 per annum + Benefits
Posted: 2 days ago
Oxfordshire
Searchability
Salary: £50000 - £70000 per annum + Benefits
Posted: 3 days ago
Reigate, Surrey
Pioneer Search
Salary: £80000 - £85000 per annum
Posted: 4 days ago
Glasgow, Lanarkshire
Search Consultancy
Posted: 5 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £35000 - £42000 per annum
Posted: 3 days ago
South West London
Crimson Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago
Stockport, Cheshire
4it Recruitment Ltd
Salary: From £30,000 to £40,000 per annum + bonus + excellent benefits
Posted: Yesterday
Reading, Berkshire
ANSON MCCADE
Salary: UKP 95000 per year
Posted: Yesterday
City, London
ANSON MCCADE
Salary: UKP 95000 per year
Posted: Yesterday
London
The People Network
Salary: £60000 - £80000 per annum, Benefits Car, Bonus, Bens
Posted: 4 days ago
Birmingham, West Midlands (County)
The People Network
Salary: £60000 - £80000 per annum, Benefits Car, Bonus, Bens
Posted: 4 days ago