Period
to 20 July 2017

The following table provides summary statistics for permanent job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 July 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 74 66 68
Rank change year-on-year -8 +2 -6
Permanent jobs citing CRM 6887 8691 9132
As % of all permanent IT jobs advertised in the UK 3.89% 4.28% 4.12%
As % of the Processes & Methodologies category 4.34% 4.82% 4.69%
Number of salaries quoted 5466 7016 7312
UK median annual salary £47,500 £46,250 £47,500
Median salary % change year-on-year +2.70% -2.63% -
10th Percentile £27,500 £27,000 £27,000
90th Percentile £77,500 £80,000 £77,500
UK excluding London median annual salary £42,500 £42,500 £42,500

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 158853 180408 194627
As % of all permanent IT job vacancies advertised in the UK 89.72% 88.89% 87.83%
Number of salaries quoted 127692 150037 158181
UK median annual salary £50,000 £48,000 £47,500
Median salary % change year-on-year +4.17% +1.05% +5.56%
10th Percentile £28,500 £27,500 £27,500
90th Percentile £80,000 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £42,500

CRM
Job Vacancy Trend

Job postings citing CRM as a percentage of all IT jobs advertised.

Job vacancy trend for CRM in the UK

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM.

Salary trend for CRM in the UK

CRM
Salary Histogram

The salary distribution of IT jobs citing CRM over the 6 months to 20 July 2017.

Salary histogram for CRM in the UK

CRM
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the UK over the 6 months to 20 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 6450 £47,500 +1.06% 533
UK excluding London -13 3504 £42,500 - 306
London -3 3086 £55,000 +4.76% 231
South East -17 1168 £44,000 -2.22% 103
North of England -6 909 £42,500 +6.25% 78
Midlands -19 512 £40,000 - 46
East of England -22 438 £42,000 -12.73% 37
Yorkshire +4 434 £45,000 +8.43% 25
North West -13 418 £40,000 - 47
West Midlands -21 347 £45,000 +5.88% 25
South West -12 302 £42,500 +12.08% 29
East Midlands -7 159 £35,000 - 20
Scotland -28 129 £35,000 -1.41% 10
Wales -15 62 £35,000 -12.50% 2
North East +13 57 £38,000 -10.59% 6
Channel Islands - 5 £65,000 -
Northern Ireland -12 3 £35,000 -12.50% 1

For the 6 months to 20 July 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CRM.

1 2210 (32.09%) Microsoft
2 2071 (30.07%) Dynamics CRM
3 1850 (26.86%) Finance
4 1714 (24.89%) Agile Software Development
5 1677 (24.35%) SQL
6 1286 (18.67%) .NET
7 1153 (16.74%) Marketing
8 1138 (16.52%) SQL Server
9 1074 (15.59%) JavaScript
10 1044 (15.16%) C#
11 1017 (14.77%) Salesforce.com
12 967 (14.04%) ERP
13 934 (13.56%) Project Management
14 883 (12.82%) Degree
15 787 (11.43%) HTML
16 782 (11.35%) SharePoint
17 771 (11.20%) Oracle
18 756 (10.98%) Analytical Skills
19 737 (10.70%) Business Intelligence
20 687 (9.98%) CSS
21 658 (9.55%) SAP
22 618 (8.97%) Retail
23 610 (8.86%) Windows
24 563 (8.17%) Stakeholder Management
25 550 (7.99%) Java
26 545 (7.91%) E-Commerce
27 535 (7.77%) Analytics
28 532 (7.72%) Business Analysis
29 503 (7.30%) Scrum
30 498 (7.23%) ITIL

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 782 (11.35%) SharePoint
2 394 (5.72%) CMS
3 139 (2.02%) WebSphere
4 134 (1.95%) IIS
5 129 (1.87%) Oracle SOA Suite
6 106 (1.54%) BizTalk Server
7 89 (1.29%) Apache Solr
7 89 (1.29%) Tomcat
8 86 (1.25%) MS Exchange
9 71 (1.03%) SAS
10 67 (0.97%) JBoss
11 60 (0.87%) Apache
12 54 (0.78%) SharePoint 2013
13 51 (0.74%) Sitecore CMS
14 50 (0.73%) WordPress
15 48 (0.70%) Confluence
16 47 (0.68%) SharePoint Server
17 42 (0.61%) Umbraco
18 40 (0.58%) NetWeaver
19 37 (0.54%) Skype for Business
Applications
1 458 (6.65%) Microsoft Excel
2 457 (6.64%) Microsoft Office
3 159 (2.31%) Microsoft PowerPoint
4 104 (1.51%) Microsoft Project
5 87 (1.26%) MS Visio
6 55 (0.80%) SPSS
7 38 (0.55%) Spreadsheet
8 30 (0.44%) Photoshop
9 19 (0.28%) Adobe Creative Suite
10 16 (0.23%) Adobe Illustrator
11 10 (0.15%) Adobe Captivate
11 10 (0.15%) InfoPath
12 9 (0.13%) Camtasia
12 9 (0.13%) Chatbot
13 7 (0.10%) InDesign
14 6 (0.087%) Moqups
15 5 (0.073%) SPSS Modeler
16 3 (0.044%) AutoCAD
16 3 (0.044%) InVision
16 3 (0.044%) UXPin
Business Applications
1 2071 (30.07%) Dynamics CRM
2 262 (3.80%) Salesforce.com CRM
3 205 (2.98%) Dynamics AX
4 199 (2.89%) SAP CRM
5 157 (2.28%) Dynamics NAV
6 99 (1.44%) NetSuite
7 59 (0.86%) SAP SD
8 54 (0.78%) Oracle EBS
9 53 (0.77%) SAP Hybris
10 52 (0.76%) FastStats
10 52 (0.76%) SAP ERP
11 51 (0.74%) Siebel CRM
12 50 (0.73%) Oracle CRM
13 47 (0.68%) Eloqua
14 39 (0.57%) SAP MM
15 36 (0.52%) SAP CO
15 36 (0.52%) SAP FI
16 35 (0.51%) SAP FI/CO
17 31 (0.45%) Oracle Retail
17 31 (0.45%) SAP S/4HANA
Cloud Services
1 398 (5.78%) Microsoft Azure
2 371 (5.39%) SaaS
3 305 (4.43%) Office 365
4 288 (4.18%) Dynamics 365
5 151 (2.19%) Amazon AWS
6 138 (2.00%) PaaS
7 131 (1.90%) Google Analytics
7 131 (1.90%) IaaS
8 92 (1.34%) Force.com
9 82 (1.19%) Salesforce Service Cloud
10 72 (1.05%) Cloud Computing
11 58 (0.84%) Salesforce Sales Cloud
12 44 (0.64%) GitHub
13 40 (0.58%) SuccessFactors
14 34 (0.49%) Oracle Service Cloud
15 32 (0.46%) Oracle CX
16 27 (0.39%) Boomi
17 23 (0.33%) Silverpop
18 22 (0.32%) Yammer
19 20 (0.29%) Azure Machine Learning
Communications & Networking
1 131 (1.90%) Internet
2 116 (1.68%) Intranet
3 84 (1.22%) TCP/IP
4 81 (1.18%) Firewall
5 75 (1.09%) DNS
6 71 (1.03%) LAN
7 64 (0.93%) WAN
8 51 (0.74%) Skype
9 49 (0.71%) DHCP
10 47 (0.68%) SAN
11 43 (0.62%) Wireless
12 42 (0.61%) VoIP
13 39 (0.57%) VPN
14 31 (0.45%) HTTP
15 29 (0.42%) FTP
16 28 (0.41%) NAS
17 21 (0.30%) Network Security
18 19 (0.28%) VLAN
19 18 (0.26%) Broadband
19 18 (0.26%) Wi-Fi
Database & Business Intelligence
1 1138 (16.52%) SQL Server
2 404 (5.87%) SQL Server Reporting Services
3 330 (4.79%) SQL Server Integration Services
4 307 (4.46%) Data Warehouse
5 206 (2.99%) MySQL
6 196 (2.85%) Big Data
7 173 (2.51%) Relational Database
8 139 (2.02%) SQL Server 2008
9 133 (1.93%) BusinessObjects
10 129 (1.87%) Power BI
10 129 (1.87%) SQL Server Analysis Services
11 125 (1.82%) SQL Server 2012
12 116 (1.68%) SAP BW
13 94 (1.36%) SAP HANA
14 88 (1.28%) Apache Cassandra
15 72 (1.05%) Crystal Reports
16 67 (0.97%) RDBMS
17 61 (0.89%) PostgreSQL
18 60 (0.87%) SQL Server 2016
19 51 (0.74%) NoSQL
Development Applications
1 213 (3.09%) JIRA
2 168 (2.44%) Team Foundation Server
3 146 (2.12%) Visual Studio
4 138 (2.00%) Git (software)
5 75 (1.09%) Maven
6 54 (0.78%) Selenium
7 52 (0.76%) Jenkins
8 46 (0.67%) MSBuild
9 45 (0.65%) JUnit
10 44 (0.64%) Mockito
10 44 (0.64%) Subversion
11 39 (0.57%) Sonatype Nexus
11 39 (0.57%) TeamCity
12 36 (0.52%) Octopus Deploy
13 30 (0.44%) Visual Studio Tools for Office
14 22 (0.32%) LSMW
15 19 (0.28%) Eclipse
16 15 (0.22%) NUnit
16 15 (0.22%) WebDriver
17 14 (0.20%) SoapUI
General
1 1850 (26.86%) Finance
2 1153 (16.74%) Marketing
3 618 (8.97%) Retail
4 299 (4.34%) Banking
5 295 (4.28%) Advertising
6 232 (3.37%) Manufacturing
7 227 (3.30%) Telecoms
8 157 (2.28%) Legal
9 146 (2.12%) Publishing
10 102 (1.48%) Games
11 98 (1.42%) Back Office
12 74 (1.07%) Billing
13 61 (0.89%) Law
14 49 (0.71%) Automotive
15 47 (0.68%) Electronics
15 47 (0.68%) Investment Banking
16 46 (0.67%) Pharmaceutical
17 45 (0.65%) Financial Institution
17 45 (0.65%) Retail Banking
18 41 (0.60%) German Language
Job Titles
1 1568 (22.77%) Developer
2 1360 (19.75%) Analyst
3 636 (9.23%) Consultant
4 575 (8.35%) Architect
5 559 (8.12%) Business Analyst
6 493 (7.16%) Project Manager
7 428 (6.21%) CRM Developer
8 317 (4.60%) Dynamics CRM Developer
9 308 (4.47%) Support Analyst
10 305 (4.43%) .NET Developer
11 298 (4.33%) CRM Analyst
12 295 (4.28%) Applications Support
13 284 (4.12%) CRM Manager
14 275 (3.99%) Solutions Architect
15 256 (3.72%) Senior Developer
16 234 (3.40%) C# Developer
17 233 (3.38%) IT Manager
18 210 (3.05%) Administrator
18 210 (3.05%) CRM Consultant
19 187 (2.72%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 1286 (18.67%) .NET
2 787 (11.43%) HTML
3 687 (9.98%) CSS
4 495 (7.19%) ASP.NET
5 374 (5.43%) Web Services
6 309 (4.49%) AngularJS
7 305 (4.43%) XML
8 302 (4.39%) jQuery
9 196 (2.85%) SOAP
10 187 (2.72%) HTML5
11 165 (2.40%) Middleware
12 143 (2.08%) .NET Framework
13 135 (1.96%) REST
14 128 (1.86%) WCF
15 126 (1.83%) Node.js
16 125 (1.82%) J2EE
17 122 (1.77%) ASP.NET MVC
18 117 (1.70%) Spring
19 105 (1.52%) Visualforce
20 102 (1.48%) ASP.NET Web API
Miscellaneous
1 756 (10.98%) Analytical Skills
2 351 (5.10%) Computer Science
3 305 (4.43%) Management Information System
4 270 (3.92%) Enterprise Software
5 211 (3.06%) User Experience
6 210 (3.05%) Mobile App
7 183 (2.66%) Social Media
8 94 (1.36%) iPad
9 84 (1.22%) Greenfield Project
10 83 (1.21%) Data Centre
11 75 (1.09%) FMCG
12 58 (0.84%) Fintech
13 52 (0.76%) EPoS
14 49 (0.71%) Data Structures
15 47 (0.68%) PMI
16 42 (0.61%) e-Learning
17 40 (0.58%) N-Tier
18 39 (0.57%) Digital Media
19 36 (0.52%) Driving Licence
19 36 (0.52%) NHS
Operating Systems
1 610 (8.86%) Windows
2 309 (4.49%) Windows Server
3 177 (2.57%) Linux
4 118 (1.71%) Unix
5 117 (1.70%) Windows Server 2012
6 113 (1.64%) Windows 7
7 82 (1.19%) Windows Server 2008
8 72 (1.05%) Apple iOS
9 63 (0.91%) Android
10 60 (0.87%) Windows 10
11 51 (0.74%) Windows Server 2003
12 37 (0.54%) Windows 8
13 33 (0.48%) Mac OS X
14 23 (0.33%) Windows XP
15 18 (0.26%) Mac OS
16 13 (0.19%) Solaris
17 12 (0.17%) Ubuntu
18 11 (0.16%) CentOS
19 7 (0.10%) Windows Vista
20 3 (0.044%) Windows Mobile
Processes & Methodologies
1 1714 (24.89%) Agile Software Development
2 967 (14.04%) ERP
3 934 (13.56%) Project Management
4 737 (10.70%) Business Intelligence
5 563 (8.17%) Stakeholder Management
6 545 (7.91%) E-Commerce
7 535 (7.77%) Analytics
8 532 (7.72%) Business Analysis
9 503 (7.30%) Scrum
10 498 (7.23%) ITIL
11 454 (6.59%) MVC
12 402 (5.84%) SDLC
13 387 (5.62%) Change Management
14 372 (5.40%) Waterfall
15 355 (5.15%) PRINCE2
16 344 (4.99%) Mentoring
17 342 (4.97%) Workflow
18 335 (4.86%) Migration
19 317 (4.60%) Business Development
20 295 (4.28%) Coaching
Programming Languages
1 1677 (24.35%) SQL
2 1074 (15.59%) JavaScript
3 1044 (15.16%) C#
4 550 (7.99%) Java
5 354 (5.14%) PHP
6 270 (3.92%) T-SQL
7 198 (2.87%) VB.NET
8 137 (1.99%) Apex Code
9 128 (1.86%) PowerShell
10 114 (1.66%) Python
11 105 (1.52%) ABAP
12 83 (1.21%) PL/SQL
13 82 (1.19%) VB
14 78 (1.13%) C
15 75 (1.09%) VBA
16 65 (0.94%) Perl
16 65 (0.94%) R
17 61 (0.89%) C++
18 59 (0.86%) Bash Shell
19 35 (0.51%) SOQL
Qualifications
1 883 (12.82%) Degree
2 179 (2.60%) Computer Science Degree
3 140 (2.03%) Microsoft Certification
4 104 (1.51%) PMI Certification
5 84 (1.22%) Security Cleared
6 75 (1.09%) PMP
7 69 (1.00%) ISEB
7 69 (1.00%) PRINCE2 Certification
8 46 (0.67%) ITIL Certification
9 43 (0.62%) SC Cleared
10 42 (0.61%) MCSE
11 40 (0.58%) Numerate Degree
12 35 (0.51%) APMP
13 34 (0.49%) MCP
14 32 (0.46%) Master's Degree
15 29 (0.42%) ISTQB
16 27 (0.39%) PRINCE2 Practitioner
17 25 (0.36%) DBS Check
18 20 (0.29%) Cisco Certification
19 19 (0.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 363 (5.27%) QA
2 202 (2.93%) SLA
3 141 (2.05%) Data Quality
4 47 (0.68%) GDPR
4 47 (0.68%) PCI DSS
5 44 (0.64%) PMO
6 30 (0.44%) ISO/IEC 27001
7 20 (0.29%) COBIT
8 16 (0.23%) MiFID
9 14 (0.20%) ISO 9001
10 13 (0.19%) HL7
11 8 (0.12%) Sarbanes-Oxley
12 7 (0.10%) Actionable Recommendations
12 7 (0.10%) FATCA
13 6 (0.087%) WCAG
14 4 (0.058%) ISO/IEC 20000
15 3 (0.044%) GCP
15 3 (0.044%) GMP
16 2 (0.029%) Cyber Essentials
16 2 (0.029%) IFRS
System Software
1 266 (3.86%) Active Directory
2 99 (1.44%) VMware Infrastructure
3 65 (0.94%) Hyper-V
4 26 (0.38%) Docker
5 22 (0.32%) Virtual Machines
6 20 (0.29%) VMware ESXi
7 16 (0.23%) Terminal Services
8 14 (0.20%) XenApp
9 13 (0.19%) vSphere
10 9 (0.13%) DFS Replication
11 7 (0.10%) HDFS
12 5 (0.073%) Firmware
12 5 (0.073%) XenDesktop
13 4 (0.058%) Xen
14 3 (0.044%) Citrix Presentation Server
15 2 (0.029%) ISA Server
16 1 (0.015%) Microsoft App-V
16 1 (0.015%) Samba
16 1 (0.015%) Tivoli Workload Scheduler
16 1 (0.015%) XenServer
Systems Management
1 30 (0.44%) Puppet
2 27 (0.39%) SCCM
3 26 (0.38%) CloudHub
3 26 (0.38%) Opscode Chef
4 21 (0.30%) SCOM
5 18 (0.26%) Cacti
5 18 (0.26%) Nagios
5 18 (0.26%) Systems Management Server (SMS)
6 15 (0.22%) Backup Exec
6 15 (0.22%) SCVMM
7 13 (0.19%) CA Spectrum
7 13 (0.19%) ZABBIX
8 10 (0.15%) WSUS
9 9 (0.13%) Kubernetes
10 8 (0.12%) Ansible
10 8 (0.12%) Terraform
11 7 (0.10%) OpenView
12 6 (0.087%) HP Quality Center
13 5 (0.073%) Packer
13 5 (0.073%) Tivoli
Vendors
1 2210 (32.09%) Microsoft
2 1017 (14.77%) Salesforce.com
3 771 (11.20%) Oracle
4 658 (9.55%) SAP
5 216 (3.14%) Google
6 180 (2.61%) VMware
7 169 (2.45%) hybris
8 168 (2.44%) IBM
9 154 (2.24%) Tableau
10 142 (2.06%) Siebel
11 123 (1.79%) Sage
12 115 (1.67%) Adobe
13 112 (1.63%) HP
14 111 (1.61%) Cisco
15 104 (1.51%) Citrix
16 94 (1.36%) ATG
17 90 (1.31%) Cognizant
18 82 (1.19%) Demandware
19 70 (1.02%) Informatica
19 70 (1.02%) Sitecore
Altrincham, Cheshire
Sanderson
Salary: £18000.00 - £22000.00 per annum
Posted: 4 hours ago
Altrincham, Cheshire
Sanderson
Salary: £22000.00 - £34000.00 per annum
Posted: 4 hours ago
London
Roc Search
Salary: £50000 - £65000 per annum
Posted: 3 hours ago
Bristol, Avon
Senitor Associates
Salary: £30000 per annum + Great Benefits
Posted: 21 hours ago
London
Cyber Team
Salary: From £65,000 to £70,000 per annum EXCELLENT BENEFITS PACKAGE
Posted: 6 hours ago
Buckinghamshire
EasyWebRecruitment.com
Salary: Up to £30,000 per annum.
Posted: 5 hours ago
Lincoln, Lincolnshire
ANSON MCCADE
Salary: UKP 75000 per year
Posted: 6 hours ago
Manchester, Lancashire
ANSON MCCADE
Salary: UKP 75000 per year
Posted: 7 hours ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: UKP 75000 per year
Posted: 6 hours ago
City, London
ANSON MCCADE
Salary: UKP 75000 per year
Posted: 7 hours ago
Peterborough, Cambridgeshire
ANSON MCCADE
Salary: UKP 75000 per year
Posted: 6 hours ago
Hertford, Hertfordshire
ANSON MCCADE
Salary: UKP 75000 per year
Posted: 6 hours ago
Peterborough, Cambridgeshire
The One Group
Salary: £23k - 28k per year
Posted: 5 hours ago
City, London
Harris Global
Salary: Up to £60,000 per annum plus excellent benefits
Posted: 3 hours ago
Cambridge, Cambridgeshire
ANSON MCCADE
Salary: UKP 95000 per year
Posted: 6 hours ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: UKP 95000 per year
Posted: 6 hours ago
City, London
ANSON MCCADE
Salary: UKP 95000 per year
Posted: 6 hours ago
Reading, Berkshire
ANSON MCCADE
Salary: UKP 95000 per year
Posted: 6 hours ago
Reading, Berkshire
Talent Spa
Salary: £40k - 50k per year + OTE
Posted: 4 hours ago
Watford, Hertfordshire
Senitor Associates
Posted: Yesterday
Weybridge, Surrey
Montash
Salary: £55000.00 - £65000.00 per annum + car allowance, bonus, pension
Posted: 21 hours ago
Watford, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: Yesterday
Bath, Avon
CPS Group UK
Salary: £40000 per annum + Pension, medical insurance
Posted: 3 hours ago
Ipswich, Suffolk
Pure Resourcing Solutions
Salary: £25000 - £40000 per annum, Benefits Excellent benefits package
Posted: 2 days ago
Cornwall
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum
Posted: Yesterday
Watford, Hertfordshire
Harvey Nash plc
Salary: £30000 - £45000 per annum + attractive package
Posted: Yesterday
Northampton, Northamptonshire
Spring Technology
Posted: 6 hours ago
London
Capita Resourcing - IT Resourcing
Salary: £24000.00 - £27000.00 per annum + London Location Allowance
Posted: Yesterday
Lightwater, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Hampshire
Spargonet Consulting Plc
Salary: £60000 - £65000 per annum, Benefits Excellent Company Benefits
Posted: 3 days ago