The median annual salary for a IT Support Technician was £22,250 in advertised job vacancies during the 3 months to 27 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Technician
UK
3 months to
27 Apr 2017
Same period 2016 Same period 2015
Rank 790 837 817
Rank change year-on-year +47 -20  
Permanent jobs requiring an IT Support Technician 75 113 168
As % of all permanent IT jobs advertised in the UK 0.087% 0.11% 0.15%
As % of the Job Titles category 0.091% 0.11% 0.16%
Number of salaries quoted 69 104 138
Median salary £22,250 £23,500 £23,500
Median salary % change year-on-year -5.31% -  
90% offered a salary of more than £18,000 £19,000 £19,000
10% offered a salary of more than £27,500 £29,400 £31,500
UK excluding London median salary £21,000 £23,000 £22,500
% change year-on-year -8.69% +2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82827 99939 106877
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.32% 96.56%
Number of salaries quoted 68817 83912 87121
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support Technician in the job title.

Job vacancy trend for IT Support Technician in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician.

Salary trend for IT Support Technician in the UK

IT Support Technician
Salary Histogram

The salary distribution of IT jobs citing IT Support Technician over the 3 months to 27 April 2017.

Salary histogram for IT Support Technician in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 27 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +61 73 £22,000 -4.34% 25
South East +54 24 £21,000 +2.43% 7
Yorkshire +21 14 £20,250 -11.95% 2
London +62 12 £26,500 +3.92% 3
West Yorkshire +20 11 £19,500 -15.21% 1
Kent - 9 £21,000 -
Leeds +29 8 £19,750 -14.13% 1
East of England +27 8 £26,500 +1.92% 1
West Midlands +28 7 £22,893 -2.58% 4
Surrey +44 4 £18,750 -21.87% 1
North West -27 4 £20,500 -10.86% 4
West Malling - 4 £19,000 -
Hampshire +16 3 £21,375 +12.50%
South West +15 3 £27,000 +20.00% 4
Oxfordshire +8 3 £24,500 +4.25% 3
Shropshire - 3 £29,250 - 2
Maidstone - 3 £21,500 -
Berkshire +37 2 £20,500 +1.23% 2
City of London +35 2 £23,500 - 2
Reading +28 2 £20,500 -6.81% 1
Epsom +14 2 £17,000 -29.16%
North Yorkshire +13 2 £21,250 +11.84% 1
Buckinghamshire +13 2 £25,500 +59.37% 1
Bradford +8 2 £17,500 +9.37%
Cambridgeshire +2 2 £20,000 -23.07%
Godalming +1 2 £20,500 -18.00%
Cambridge -3 2 £20,000 -23.07%
Cardiff - 2 £26,000 - 1
Chatham - 2 £24,000 -
Harrogate - 2 £21,250 -

IT Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 April 2017, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Technician in the job title.

1 165 (74.66%) Windows
2 113 (51.13%) Active Directory
3 91 (41.18%) Windows Server
4 86 (38.91%) Microsoft
5 59 (26.70%) Windows 7
6 57 (25.79%) VMware
7 56 (25.34%) Windows 10
8 54 (24.43%) MS Exchange
9 50 (22.62%) Windows Server 2012
10 45 (20.36%) Windows Server 2008
11 44 (19.91%) Microsoft Office
12 39 (17.65%) Windows 8
13 37 (16.74%) Hyper-V
14 36 (16.29%) Office 365
15 34 (15.38%) TCP/IP
16 32 (14.48%) VMware Infrastructure
17 31 (14.03%) DNS
17 31 (14.03%) WAN
18 30 (13.57%) LAN
19 26 (11.76%) Citrix
20 25 (11.31%) Wi-Fi
21 23 (10.41%) SQL Server
22 21 (9.50%) DHCP
23 20 (9.05%) HP
24 19 (8.60%) SQL
25 18 (8.14%) ITIL
26 17 (7.69%) Microsoft Certification
26 17 (7.69%) VPN
27 16 (7.24%) VLAN
27 16 (7.24%) iPad

IT Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (24.43%) MS Exchange
2 13 (5.88%) Exchange Server 2010
3 10 (4.52%) Exchange Server 2013
4 8 (3.62%) IIS
5 7 (3.17%) SharePoint
6 3 (1.36%) Exchange Server 2007
7 2 (0.90%) Exchange Server 2003
8 1 (0.45%) Apache
8 1 (0.45%) CMS
8 1 (0.45%) Joomla!
8 1 (0.45%) SharePoint 2013
8 1 (0.45%) Umbraco
8 1 (0.45%) WordPress
Applications
1 44 (19.91%) Microsoft Office
2 6 (2.71%) Microsoft Excel
3 2 (0.90%) Adobe Creative Suite
3 2 (0.90%) MS Visio
Business Applications
1 3 (1.36%) Sage 200
1 3 (1.36%) Sage 50
2 2 (0.90%) Sage X3
2 2 (0.90%) SAP CRM
3 1 (0.45%) Dynamics CRM
3 1 (0.45%) Dynamics NAV
3 1 (0.45%) SAP Business One
Cloud Services
1 36 (16.29%) Office 365
2 7 (3.17%) Microsoft Azure
3 6 (2.71%) SaaS
4 5 (2.26%) Amazon AWS
5 3 (1.36%) G Suite
6 2 (0.90%) Mimecast
Communications & Networking
1 34 (15.38%) TCP/IP
2 31 (14.03%) DNS
2 31 (14.03%) WAN
3 30 (13.57%) LAN
4 25 (11.31%) Wi-Fi
5 21 (9.50%) DHCP
6 17 (7.69%) VPN
7 16 (7.24%) Firewall
7 16 (7.24%) Internet
7 16 (7.24%) VLAN
8 14 (6.33%) Wireless
9 9 (4.07%) Remote Desktop
10 6 (2.71%) VoIP
11 4 (1.81%) FTP
11 4 (1.81%) NAS
11 4 (1.81%) SAN
12 2 (0.90%) Cisco ASA
12 2 (0.90%) MPLS
12 2 (0.90%) Network Security
12 2 (0.90%) PBX
Database & Business Intelligence
1 23 (10.41%) SQL Server
2 4 (1.81%) SQL Server 2008
3 3 (1.36%) SQL Server 2012
3 3 (1.36%) SQL Server 2014
4 2 (0.90%) Ingres
4 2 (0.90%) MySQL
4 2 (0.90%) RDBMS
4 2 (0.90%) Relational Database
4 2 (0.90%) SQL Server Reporting Services
5 1 (0.45%) Crystal Reports
5 1 (0.45%) SQL Server 2005
5 1 (0.45%) SQL Server Analysis Services
Development Applications
1 1 (0.45%) JIRA
General
1 15 (6.79%) Telecoms
2 14 (6.33%) Manufacturing
3 9 (4.07%) Finance
4 7 (3.17%) Marketing
5 6 (2.71%) Retail
6 5 (2.26%) Law
7 3 (1.36%) Back Office
7 3 (1.36%) Legal
8 2 (0.90%) Advertising
9 1 (0.45%) Automotive
9 1 (0.45%) Electronics
9 1 (0.45%) Games
9 1 (0.45%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.36%) HTML
2 2 (0.90%) Web Services
3 1 (0.45%) .NET
3 1 (0.45%) Classic ASP
3 1 (0.45%) CSS
3 1 (0.45%) EDI
3 1 (0.45%) jQuery
3 1 (0.45%) JSON
3 1 (0.45%) Twitter Bootstrap
3 1 (0.45%) XML
Miscellaneous
1 16 (7.24%) iPad
2 13 (5.88%) Driving Licence
3 6 (2.71%) Analytical Skills
3 6 (2.71%) Management Information System
4 5 (2.26%) EPoS
5 3 (1.36%) Mobile App
6 2 (0.90%) AS400
6 2 (0.90%) CCTV
6 2 (0.90%) iPhone
6 2 (0.90%) Video Conferencing
7 1 (0.45%) Client/Server
7 1 (0.45%) Clustering
7 1 (0.45%) Computer Science
7 1 (0.45%) Digital Signage
7 1 (0.45%) e-Learning
7 1 (0.45%) Life Science
7 1 (0.45%) Mobile Computing
7 1 (0.45%) Smartphone
Operating Systems
1 165 (74.66%) Windows
2 91 (41.18%) Windows Server
3 59 (26.70%) Windows 7
4 56 (25.34%) Windows 10
5 50 (22.62%) Windows Server 2012
6 45 (20.36%) Windows Server 2008
7 39 (17.65%) Windows 8
8 15 (6.79%) Linux
9 9 (4.07%) Unix
9 9 (4.07%) Windows Server 2003
10 7 (3.17%) Apple iOS
11 3 (1.36%) Android
11 3 (1.36%) Mac OS X
11 3 (1.36%) Ubuntu
11 3 (1.36%) Windows XP
12 1 (0.45%) AIX
12 1 (0.45%) CentOS
12 1 (0.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (8.14%) ITIL
2 13 (5.88%) Change Management
3 10 (4.52%) Continuous Improvement
3 10 (4.52%) CRM
4 9 (4.07%) Project Management
5 7 (3.17%) ERP
6 5 (2.26%) Service Delivery
6 5 (2.26%) Time Management
7 4 (1.81%) Business Development
7 4 (1.81%) Case Management
7 4 (1.81%) E-Commerce
7 4 (1.81%) Email Filtering
7 4 (1.81%) Kalman Filter
7 4 (1.81%) Stakeholder Management
7 4 (1.81%) Web Filtering
8 3 (1.36%) Data Protection
8 3 (1.36%) Incident Management
8 3 (1.36%) Root Cause Analysis
9 2 (0.90%) High Availability
9 2 (0.90%) Logistics
Programming Languages
1 19 (8.60%) SQL
2 6 (2.71%) JavaScript
3 4 (1.81%) PHP
3 4 (1.81%) Python
4 2 (0.90%) PowerShell
5 1 (0.45%) C
5 1 (0.45%) T-SQL
Qualifications
1 17 (7.69%) Microsoft Certification
2 15 (6.79%) Degree
3 9 (4.07%) MCP
4 7 (3.17%) Cisco Certification
5 5 (2.26%) CCNA
5 5 (2.26%) DBS Check
6 4 (1.81%) MCSE
7 3 (1.36%) A+ Certification
7 3 (1.36%) ITIL Certification
8 2 (0.90%) HND
8 2 (0.90%) MCSA
8 2 (0.90%) MCTS
8 2 (0.90%) SC Cleared
8 2 (0.90%) Security Cleared
9 1 (0.45%) Citrix Certification
9 1 (0.45%) MCITP
9 1 (0.45%) Network+ Certification
9 1 (0.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (4.07%) SLA
2 2 (0.90%) ISO/IEC 27001
3 1 (0.45%) PCI DSS
System Software
1 113 (51.13%) Active Directory
2 37 (16.74%) Hyper-V
3 32 (14.48%) VMware Infrastructure
4 4 (1.81%) Samba
5 3 (1.36%) XenApp
6 2 (0.90%) VMware ESXi
6 2 (0.90%) XenDesktop
7 1 (0.45%) Citrix Presentation Server
7 1 (0.45%) Terminal Services
7 1 (0.45%) Virtual Machines
7 1 (0.45%) VMware ESX
7 1 (0.45%) VMware Workstation
7 1 (0.45%) vSphere
Systems Management
1 4 (1.81%) Backup Exec
2 3 (1.36%) WSUS
3 2 (0.90%) AirWatch
3 2 (0.90%) NetBackup
4 1 (0.45%) Symantec Endpoint Protection
Vendors
1 86 (38.91%) Microsoft
2 57 (25.79%) VMware
3 26 (11.76%) Citrix
4 20 (9.05%) HP
5 15 (6.79%) Cisco
6 7 (3.17%) Dell
7 6 (2.71%) Apple
8 5 (2.26%) Sage
9 4 (1.81%) Remedy
9 4 (1.81%) SAP
10 3 (1.36%) Google
10 3 (1.36%) Meraki
11 2 (0.90%) Adobe
11 2 (0.90%) D-Link
12 1 (0.45%) Avaya
12 1 (0.45%) Compaq
12 1 (0.45%) Oracle
12 1 (0.45%) Red Hat
12 1 (0.45%) Symantec
12 1 (0.45%) Xerox
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 21 hours ago
Liverpool, Merseyside
CV Screen Ltd
Salary: to £18,000 + Benefits
Posted: Yesterday
South West London
Ashdown IT
Salary: £23000 - £24000 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Itecco
Salary: £25000 - £35000 per annum + Fantastic Benefits
Posted: 13 hours ago
Birmingham, West Midlands (County)
CV Screen Ltd
Salary: £24k - 28k per year + benefits and progression
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + 30 days holiday + pension
Posted: 17 hours ago
City, London
ANSON MCCADE
Salary: UKP 45000 per year
Posted: 11 hours ago
City, London
Avenir
Salary: From £30,000 to £36,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Search Consultancy
Posted: 6 days ago
Witney
Hays West And Wales
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 7 days ago
Telford, Shropshire
Bluetownonline
Posted: 3 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £22000 - £26000 per annum + Additional benefits
Posted: 6 days ago
Salisbury
Deerfoot IT Resources Ltd
Salary: £16000 - £19000 per annum + Benefits package
Posted: 7 days ago
Reading, Berkshire
CV Screen Ltd
Salary: £21k - 24k per year + Pension
Posted: 6 days ago
Oxford, Oxfordshire
Tindall IT Resourcing
Salary: From £18,000 to £23,000 per annum GBP 23K +Extensive benefits!
Posted: 6 days ago
Redruth
Recruitment Genius Ltd
Salary: £20000 per annum
Posted: 10 days ago
Leven, Fife
Bluetownonline
Posted: 6 days ago
Wells-next-the-sea, Norfolk
Monica Vinader LTD
Salary: Excellent
Posted: 6 days ago
Redhill, Surrey
NUS Consulting Group
Salary: From £32,000 to £35,000 per annum subject to experience level.
Posted: 7 days ago
Telford, Shropshire
Precision Colour Printing
Salary: From £15,000 to £20,000 per annum dependent upon experience
Posted: 21 days ago
Runcorn
Bluetown Online LTD
Posted: 9 days ago
Salisbury
Deerfoot IT Resources Ltd
Salary: £18000 - £22000 per annum + 20 days holiday
Posted: 16 days ago
Wokingham
greywood
Salary: £20000 - £25000 per annum + bens
Posted: 14 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 14 days ago
Manchester
Bluetown Online LTD
Salary: £18000 per annum
Posted: 15 days ago
Redruth
Recruitment Genius Ltd
Salary: £18000 per annum
Posted: 24 days ago
York
Recruitment Genius Ltd
Salary: £18000 - £24000 per annum
Posted: 27 days ago