IT Support Technician Jobs

IT Support Technician
UK

The median IT Support Technician salary in the UK is £30,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 648 416 682
Rank change year-on-year -232 +266 +327
Permanent jobs requiring an IT Support Technician 63 629 288
As % of all permanent jobs advertised in the UK 0.12% 0.62% 0.29%
As % of the Job Titles category 0.13% 0.65% 0.32%
Number of salaries quoted 50 542 140
10th Percentile £26,000 £22,000 £22,500
25th Percentile £27,750 £24,500 £24,500
Median annual salary (50th Percentile) £30,500 £27,000 £27,500
Median % change year-on-year +12.96% -1.82% +10.00%
75th Percentile £34,000 £30,000 £31,283
90th Percentile £42,625 £34,250 £36,025
UK excluding London median annual salary £30,000 £27,000 £27,500
% change year-on-year +11.11% -1.82% +10.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,435 96,820 89,564
% of permanent jobs with a recognized job title 90.41% 94.78% 91.46%
Number of salaries quoted 25,727 69,155 56,824
10th Percentile £28,822 £28,500 £32,500
25th Percentile £41,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,399 £50,000 £53,500
% change year-on-year +2.80% -6.54% +6.63%

IT Support Technician
Job Vacancy Trend

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Technician in the UK

IT Support Technician
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Technician.

Salary trend for IT Support Technician in the UK

IT Support Technician
Salary Histogram

Salary distribution for jobs citing IT Support Technician over the 6 months to 28 May 2025.

Salary histogram for IT Support Technician in the UK

IT Support Technician
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -253 57 £30,000 +11.11% 92
UK excluding London -208 53 £30,000 +11.11% 99
Work from Home +3 17 £30,000 +11.11% 20
North of England -81 14 £30,000 +9.09% 34
Yorkshire +2 13 £30,000 +11.11% 17
London +105 9 £42,500 +57.41% 11
Midlands -38 9 £27,500 +5.77% 15
East of England -62 9 £26,000 -3.70% 9
South West +89 8 £30,000 +9.09% 13
South East -58 8 £32,500 +20.37% 20
Scotland +116 5 £40,000 +66.67% 8
West Midlands +26 5 £28,500 +3.64% 10
East Midlands -16 4 £27,500 +10.00% 4
North West -56 1 £29,000 +3.57% 14

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 May 2025, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Technician in the job title.

1 51 (80.95%) Windows
2 38 (60.32%) Microsoft 365
3 30 (47.62%) Microsoft
4 29 (46.03%) Social Skills
5 27 (42.86%) Windows Server
6 23 (36.51%) Active Directory
7 22 (34.92%) Problem-Solving
8 18 (28.57%) Customer Service
8 18 (28.57%) Azure
9 17 (26.98%) Driving Licence
10 15 (23.81%) Microsoft Office
10 15 (23.81%) SharePoint
11 14 (22.22%) DNS
12 13 (20.63%) TCP/IP
12 13 (20.63%) Wireless
12 13 (20.63%) Windows 10
13 12 (19.05%) Microsoft Exchange
14 11 (17.46%) DHCP
15 10 (15.87%) VPN
15 10 (15.87%) Analytical Skills
16 9 (14.29%) Android
16 9 (14.29%) Mobile Device Management
16 9 (14.29%) Apple
16 9 (14.29%) ITIL
16 9 (14.29%) VMware
17 8 (12.70%) Migration
17 8 (12.70%) SLA
18 7 (11.11%) LAN
18 7 (11.11%) Firewall
18 7 (11.11%) Time Management

IT Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (23.81%) SharePoint
2 12 (19.05%) Microsoft Exchange
3 1 (1.59%) Exchange Server 2003
3 1 (1.59%) Exchange Server 2007
3 1 (1.59%) Exchange Server 2010
3 1 (1.59%) Exchange Server 2013
Applications
1 15 (23.81%) Microsoft Office
2 1 (1.59%) Microsoft Excel
Business Applications
1 4 (6.35%) NetSuite
Cloud Services
1 38 (60.32%) Microsoft 365
2 18 (28.57%) Azure
3 6 (9.52%) Entra ID
4 5 (7.94%) OneDrive
5 2 (3.17%) AWS
5 2 (3.17%) Google Workspace
Communications & Networking
1 14 (22.22%) DNS
2 13 (20.63%) TCP/IP
2 13 (20.63%) Wireless
3 11 (17.46%) DHCP
4 10 (15.87%) VPN
5 7 (11.11%) Firewall
5 7 (11.11%) LAN
6 5 (7.94%) VLAN
7 4 (6.35%) ADSL
7 4 (6.35%) IPsec
7 4 (6.35%) SSL
8 3 (4.76%) 3G
8 3 (4.76%) 4G
8 3 (4.76%) Remote Desktop
8 3 (4.76%) Wi-Fi
9 2 (3.17%) WAN
10 1 (1.59%) Internet
Development Applications
1 1 (1.59%) JIRA
1 1 (1.59%) Visual Studio
General
1 29 (46.03%) Social Skills
2 10 (15.87%) Analytical Skills
3 4 (6.35%) Finance
3 4 (6.35%) Multimedia
4 3 (4.76%) Inclusion and Diversity
5 2 (3.17%) Manufacturing
6 1 (1.59%) Law
6 1 (1.59%) Legal
6 1 (1.59%) Organisational Skills
6 1 (1.59%) Retail
Libraries, Frameworks & Software Standards
1 5 (7.94%) CSS
1 5 (7.94%) HTML
Miscellaneous
1 17 (26.98%) Driving Licence
2 4 (6.35%) Management Information System
2 4 (6.35%) Replication
3 2 (3.17%) Operational Technology
4 1 (1.59%) NHS
4 1 (1.59%) Onboarding
4 1 (1.59%) Self-Motivation
Operating Systems
1 51 (80.95%) Windows
2 27 (42.86%) Windows Server
3 13 (20.63%) Windows 10
4 9 (14.29%) Android
5 7 (11.11%) Windows 7
6 5 (7.94%) Linux
6 5 (7.94%) Mac OS
7 4 (6.35%) Apple iOS
7 4 (6.35%) Mac OS X
7 4 (6.35%) Windows Server 2016
7 4 (6.35%) Windows Server 2019
8 1 (1.59%) OpenBSD
8 1 (1.59%) Windows Vista
8 1 (1.59%) Windows XP
Processes & Methodologies
1 22 (34.92%) Problem-Solving
2 18 (28.57%) Customer Service
3 9 (14.29%) ITIL
3 9 (14.29%) Mobile Device Management
4 8 (12.70%) Migration
5 7 (11.11%) Time Management
6 6 (9.52%) Collaborative Working
7 5 (7.94%) Project Management
8 4 (6.35%) Cybersecurity
8 4 (6.35%) Data Privacy
9 3 (4.76%) Inventory Management
10 2 (3.17%) Analytical Thinking
10 2 (3.17%) Asset Management
10 2 (3.17%) Digital Strategy
10 2 (3.17%) Wealth Management
11 1 (1.59%) DevOps
11 1 (1.59%) IT Audit
11 1 (1.59%) Logistics
11 1 (1.59%) Proactive Monitoring
11 1 (1.59%) Software Licensing
Programming Languages
1 5 (7.94%) PowerShell
2 1 (1.59%) SQL
Qualifications
1 6 (9.52%) Degree
1 6 (9.52%) ITIL Foundation Certificate
2 5 (7.94%) Microsoft Certification
3 2 (3.17%) SC Cleared
3 2 (3.17%) Security Cleared
4 1 (1.59%) A+ Certification
4 1 (1.59%) DBS Check
4 1 (1.59%) Network+ Certification
Quality Assurance & Compliance
1 8 (12.70%) SLA
2 5 (7.94%) Cyber Essentials
3 4 (6.35%) PCI DSS
System Software
1 23 (36.51%) Active Directory
2 5 (7.94%) Hyper-V
3 4 (6.35%) VMware Infrastructure
Systems Management
1 5 (7.94%) AirWatch
2 4 (6.35%) Dell DRAC
3 2 (3.17%) Microsoft Intune
Vendors
1 30 (47.62%) Microsoft
2 9 (14.29%) Apple
2 9 (14.29%) VMware
3 4 (6.35%) N-able
3 4 (6.35%) Oracle
3 4 (6.35%) Progress
3 4 (6.35%) Sophos
4 2 (3.17%) Citrix
4 2 (3.17%) Google
5 1 (1.59%) Cisco
5 1 (1.59%) Freshdesk
5 1 (1.59%) ServiceNow