Period
to 23 July 2017

The median annual salary for a Technical Support Analyst was £45,000 in advertised job vacancies in Wales during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
UK > Wales
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 131 138 124
Rank change year-on-year +7 -14 +25
Permanent jobs requiring a Technical Support Analyst 10 17 34
As % of all permanent IT jobs advertised in Wales 0.47% 0.63% 1.23%
As % of the Job Titles category 0.48% 0.65% 1.27%
Number of salaries quoted 10 9 33
Wales median annual salary £45,000 £22,500 £25,025
Median salary % change year-on-year +100.00% -10.09% +35.27%
10th Percentile £23,025 £18,000 £18,300
90th Percentile £47,750 £27,350 £31,250
UK median annual salary £27,500 £31,000 £30,000
% change year-on-year -11.29% +3.33% -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wales
Permanent job vacancies with a job title containing a recognized job role 2082 2632 2684
As % of all permanent IT job vacancies advertised in Wales 97.11% 97.92% 97.32%
Number of salaries quoted 1788 2232 2241
Wales median annual salary £40,000 £37,500 £36,500
Median salary % change year-on-year +6.67% +2.74% +4.29%
10th Percentile £23,425 £22,500 £23,250
90th Percentile £56,250 £52,750 £55,000
UK median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Technical Support Analyst
Job Vacancy Trend in Wales

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Technical Support Analyst in Wales

Technical Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Wales.

Salary trend for Technical Support Analyst in Wales

Technical Support Analyst
Salary Histogram in Wales

The salary distribution of IT jobs citing Technical Support Analyst in Wales over the 6 months to 23 July 2017.

Salary histogram for Technical Support Analyst in Wales

Technical Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Wales region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +17 9 £45,000 +100.00% 1
North Wales - 1 £24,500 -
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 23 July 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Technical Support Analyst in the job title.

1 7 (70.00%) Cisco Certification
1 7 (70.00%) Cisco
1 7 (70.00%) SQL
1 7 (70.00%) Windows
1 7 (70.00%) VMware
2 6 (60.00%) CCNA
2 6 (60.00%) Windows Server 2003
2 6 (60.00%) Windows Server 2012
2 6 (60.00%) Windows Server
3 4 (40.00%) Project Management
3 4 (40.00%) Windows Server 2008
4 3 (30.00%) Linux
4 3 (30.00%) SQL Server
5 2 (20.00%) JavaScript
5 2 (20.00%) ITIL
5 2 (20.00%) PRINCE2
5 2 (20.00%) Microsoft Certification
5 2 (20.00%) PRINCE2 Certification
5 2 (20.00%) SAN
5 2 (20.00%) HP
5 2 (20.00%) Dell
5 2 (20.00%) CCNP
5 2 (20.00%) MCSE
5 2 (20.00%) MCSA
5 2 (20.00%) Replication
5 2 (20.00%) VMware Infrastructure
5 2 (20.00%) Hyper-V
5 2 (20.00%) Veeam
5 2 (20.00%) Microsoft Azure
5 2 (20.00%) Amazon AWS

Technical Support Analyst Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Apache
1 1 (10.00%) JBoss
1 1 (10.00%) WebLogic
Cloud Services
1 2 (20.00%) Amazon AWS
1 2 (20.00%) Microsoft Azure
2 1 (10.00%) SaaS
Communications & Networking
1 2 (20.00%) Firewall
1 2 (20.00%) SAN
1 2 (20.00%) Wi-Fi
2 1 (10.00%) VLAN
2 1 (10.00%) WebEx
Database & Business Intelligence
1 3 (30.00%) SQL Server
2 1 (10.00%) MySQL
2 1 (10.00%) Relational Database
2 1 (10.00%) SQL Server 2005
General
1 2 (20.00%) Finance
2 1 (10.00%) Advertising
Libraries, Frameworks & Software Standards
1 1 (10.00%) Hibernate
1 1 (10.00%) HTML
1 1 (10.00%) Spring
1 1 (10.00%) Spring MVC
1 1 (10.00%) XML
Miscellaneous
1 2 (20.00%) Analytical Skills
1 2 (20.00%) Replication
2 1 (10.00%) Data Centre
2 1 (10.00%) Driving Licence
Operating Systems
1 7 (70.00%) Windows
2 6 (60.00%) Windows Server
2 6 (60.00%) Windows Server 2003
2 6 (60.00%) Windows Server 2012
3 4 (40.00%) Windows Server 2008
4 3 (30.00%) Linux
5 1 (10.00%) Solaris
5 1 (10.00%) Unix
Processes & Methodologies
1 4 (40.00%) Project Management
2 2 (20.00%) High Availability
2 2 (20.00%) ITIL
2 2 (20.00%) PRINCE2
2 2 (20.00%) Stakeholder Management
3 1 (10.00%) Coaching
3 1 (10.00%) Continuous Improvement
3 1 (10.00%) Mentoring
3 1 (10.00%) Migration
3 1 (10.00%) MVC
3 1 (10.00%) OO
3 1 (10.00%) OOP
3 1 (10.00%) User Acceptance Testing
3 1 (10.00%) Web Development
Programming Languages
1 7 (70.00%) SQL
2 2 (20.00%) JavaScript
3 1 (10.00%) Java
3 1 (10.00%) PHP
Qualifications
1 7 (70.00%) Cisco Certification
2 6 (60.00%) CCNA
3 2 (20.00%) CCNP
3 2 (20.00%) MCSA
3 2 (20.00%) MCSE
3 2 (20.00%) Microsoft Certification
3 2 (20.00%) PRINCE2 Certification
3 2 (20.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 2 (20.00%) Hyper-V
1 2 (20.00%) VMware Infrastructure
Vendors
1 7 (70.00%) Cisco
1 7 (70.00%) VMware
2 2 (20.00%) Dell
2 2 (20.00%) HP
2 2 (20.00%) Meraki
2 2 (20.00%) Veeam
3 1 (10.00%) Borland
3 1 (10.00%) Oracle
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: c. £16K
Posted: 6 days ago