Period
to 24 March 2019

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 24 March 2019 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK > Wales
6 months to
24 Mar 2019
Same period 2018 Same period 2017
Rank 78 138 120
Rank change year-on-year +60 -18 -25
Permanent jobs citing VoIP 42 10 27
As % of all permanent IT jobs advertised in Wales 2.40% 0.51% 1.15%
As % of the Communications & Networking category 16.03% 3.23% 7.52%
Number of salaries quoted 29 9 26
Wales median annual salary £29,000 £38,500 £26,750
Median salary % change year-on-year -24.68% +43.93% +11.46%
10th Percentile £22,900 £23,400 £21,000
90th Percentile £45,000 £43,250 £46,250
UK median annual salary £40,000 £40,000 £40,000

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
Wales
Permanent vacancies with a requirement for communications or computer networking skills 262 310 359
As % of all permanent IT jobs advertised in Wales 15.00% 15.94% 15.31%
Number of salaries quoted 207 245 291
Wales median annual salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.67% -
10th Percentile £23,900 £23,850 £21,250
90th Percentile £52,500 £55,000 £52,500
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

VoIP
Job Vacancy Trend in Wales

Job postings citing VoIP as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for VoIP in Wales

VoIP
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP in Wales.

Salary trend for VoIP in Wales

VoIP
Salary Histogram in Wales

The salary distribution of IT jobs citing VoIP in Wales over the 6 months to 24 March 2019.

Salary histogram for VoIP in Wales

VoIP
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the Wales region over the 6 months to 24 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +42 38 £28,000 -27.27%
West Wales +4 2 £31,000 -13.29%
North Wales - 2 - -
VoIP
UK

For the 6 months to 24 March 2019, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for VoIP.

1 28 (66.67%) Windows
2 20 (47.62%) Microsoft
3 17 (40.48%) SLA
4 15 (35.71%) Active Directory
4 15 (35.71%) Linux
5 14 (33.33%) TCP/IP
6 13 (30.95%) Windows 7
6 13 (30.95%) Problem-Solving
7 12 (28.57%) Wireless
8 11 (26.19%) SC Cleared
8 11 (26.19%) Security Cleared
9 9 (21.43%) SCCM
9 9 (21.43%) Root Cause Analysis
9 9 (21.43%) LAN
9 9 (21.43%) Windows 10
10 8 (19.05%) ITIL
10 8 (19.05%) Microsoft Office
10 8 (19.05%) VPN
10 8 (19.05%) SUSE
10 8 (19.05%) VMware
10 8 (19.05%) Red Hat
10 8 (19.05%) RTP
10 8 (19.05%) CentOS
10 8 (19.05%) Wireshark
11 7 (16.67%) CCTV
11 7 (16.67%) Office 365
11 7 (16.67%) MS Exchange
11 7 (16.67%) Firewall
12 6 (14.29%) Telecoms
12 6 (14.29%) PBX

VoIP
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (16.67%) MS Exchange
2 1 (2.38%) Exchange Server 2013
2 1 (2.38%) SharePoint
Applications
1 8 (19.05%) Microsoft Office
2 4 (9.52%) Spreadsheet
Cloud Services
1 7 (16.67%) Office 365
Communications & Networking
1 14 (33.33%) TCP/IP
2 12 (28.57%) Wireless
3 9 (21.43%) LAN
4 8 (19.05%) RTP
4 8 (19.05%) VPN
4 8 (19.05%) Wireshark
5 7 (16.67%) Firewall
6 6 (14.29%) PBX
7 5 (11.90%) SAN
7 5 (11.90%) VSAT
7 5 (11.90%) WAN
8 3 (7.14%) MPLS
8 3 (7.14%) VLAN
9 2 (4.76%) DHCP
9 2 (4.76%) DNS
9 2 (4.76%) SNMP
10 1 (2.38%) Remote Desktop
10 1 (2.38%) WLAN
Development Applications
1 1 (2.38%) Rational DOORS
General
1 6 (14.29%) Telecoms
2 5 (11.90%) Electronics
3 1 (2.38%) Finance
3 1 (2.38%) Games
3 1 (2.38%) Manufacturing
3 1 (2.38%) Military
Job Titles
1 18 (42.86%) Support Engineer
2 7 (16.67%) 2nd Line Support
2 7 (16.67%) IT Support
3 6 (14.29%) Deskside Engineer
3 6 (14.29%) Deskside Support
3 6 (14.29%) Deskside Support Engineer
3 6 (14.29%) Desktop Support
3 6 (14.29%) IT Engineer
3 6 (14.29%) IT Support Engineer
4 5 (11.90%) 2nd Line Engineer
4 5 (11.90%) 2nd Line Support Engineer
4 5 (11.90%) Infrastructure Engineer
4 5 (11.90%) Installations Engineer
5 4 (9.52%) Analyst
5 4 (9.52%) Linux Engineer
6 3 (7.14%) Linux Infrastructure Engineer
6 3 (7.14%) Support Analyst
6 3 (7.14%) Systems Engineer
6 3 (7.14%) VoIP Engineer
7 2 (4.76%) Head of Information
Libraries, Frameworks & Software Standards
1 1 (2.38%) Web Services
Miscellaneous
1 7 (16.67%) CCTV
2 6 (14.29%) Self-Motivation
3 4 (9.52%) Data Centre
4 2 (4.76%) Analytical Skills
5 1 (2.38%) Client/Server
5 1 (2.38%) Cyberthreat
5 1 (2.38%) Driving Licence
5 1 (2.38%) Fintech
5 1 (2.38%) Replication
Operating Systems
1 28 (66.67%) Windows
2 15 (35.71%) Linux
3 13 (30.95%) Windows 7
4 9 (21.43%) Windows 10
5 8 (19.05%) CentOS
5 8 (19.05%) SUSE
6 5 (11.90%) Windows 8
7 4 (9.52%) Windows Server
8 3 (7.14%) Windows XP
9 2 (4.76%) Android
10 1 (2.38%) Windows Server 2008
Processes & Methodologies
1 13 (30.95%) Problem-Solving
2 9 (21.43%) Root Cause Analysis
3 8 (19.05%) ITIL
4 6 (14.29%) Infrastructure Engineering
5 5 (11.90%) Break/Fix
5 5 (11.90%) Problem Management
6 4 (9.52%) Service Delivery
7 3 (7.14%) Disaster Recovery
8 2 (4.76%) Application Packaging
8 2 (4.76%) Asset Management
8 2 (4.76%) Infrastructure Monitoring
8 2 (4.76%) Project Management
8 2 (4.76%) Software Engineering
8 2 (4.76%) Time Management
9 1 (2.38%) Agile Software Development
9 1 (2.38%) Customer Requirements
9 1 (2.38%) Proactive Monitoring
9 1 (2.38%) Requirements Management
9 1 (2.38%) Server Management
9 1 (2.38%) Threat Analysis
Programming Languages
1 2 (4.76%) C
2 1 (2.38%) C++
2 1 (2.38%) PowerShell
2 1 (2.38%) Shell Script
2 1 (2.38%) SQL
Qualifications
1 11 (26.19%) SC Cleared
1 11 (26.19%) Security Cleared
2 6 (14.29%) Degree
3 2 (4.76%) Microsoft Certification
4 1 (2.38%) Citrix Certification
4 1 (2.38%) MCSA
Quality Assurance & Compliance
1 17 (40.48%) SLA
System Software
1 15 (35.71%) Active Directory
2 5 (11.90%) VMware Infrastructure
3 1 (2.38%) Hyper-V
Systems Management
1 9 (21.43%) SCCM
2 1 (2.38%) Nagios
2 1 (2.38%) WSUS
Vendors
1 20 (47.62%) Microsoft
2 8 (19.05%) Red Hat
2 8 (19.05%) VMware
3 5 (11.90%) Cisco
4 3 (7.14%) HP
4 3 (7.14%) Ivanti
5 2 (4.76%) Citrix
5 2 (4.76%) Mitel
5 2 (4.76%) Sophos
6 1 (2.38%) Avaya
6 1 (2.38%) BT
6 1 (2.38%) Dell
6 1 (2.38%) NetApp
6 1 (2.38%) Veeam