Period
to 20 November 2017

The median annual salary for a Technical Support was £40,000 in advertised job vacancies in Warwickshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
West Midlands > Warwickshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 99 100 111
Rank change year-on-year +1 +11 -5
Permanent jobs requiring a Technical Support 11 7 4
As % of all permanent IT jobs advertised in Warwickshire 0.87% 0.60% 0.28%
As % of the Job Titles category 0.89% 0.62% 0.30%
Number of salaries quoted 11 7 2
Warwickshire median annual salary £40,000 £28,000 £36,300
Median salary % change year-on-year +42.86% -22.87% +10.00%
West Midlands median annual salary £30,000 £27,500 £27,000
% change year-on-year +9.09% +1.85% -15.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Warwickshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Warwickshire
Permanent vacancies in Warwickshire with a recognized job title 1231 1132 1338
% of permanent IT jobs with a recognized job title 97.54% 97.42% 94.89%
Number of salaries quoted 1115 879 1194
Warwickshire median annual salary £37,500 £37,500 £37,500
10th Percentile £23,750 £21,750 £22,500
90th Percentile £60,000 £57,500 £57,500
West Midlands median annual salary £40,000 £40,000 £40,000

Technical Support
Job Vacancy Trend in Warwickshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Technical Support in Warwickshire

Technical Support
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Warwickshire.

Salary trend for Technical Support in Warwickshire

Technical Support
Salary Histogram in Warwickshire

The salary distribution of IT jobs citing Technical Support in Warwickshire over the 6 months to 20 November 2017.

Salary histogram for Technical Support in Warwickshire

Technical Support
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Warwickshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rugby +11 7 £40,000 +39.13%
Leamington Spa -8 2 £35,500 -5.33%
Warwick +10 1 £26,500 -
Technical Support
West Midlands

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Warwickshire

For the 6 months to 20 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warwickshire region featuring Technical Support in the job title.

1 6 (54.55%) TCP/IP
2 5 (45.45%) LAN
2 5 (45.45%) WAN
2 5 (45.45%) Firewall
2 5 (45.45%) Telecoms
2 5 (45.45%) TETRA
3 4 (36.36%) ITIL
3 4 (36.36%) Windows
3 4 (36.36%) Internet
3 4 (36.36%) Motorola
3 4 (36.36%) Incident Management
3 4 (36.36%) Analytical Skills
3 4 (36.36%) Windows Server
3 4 (36.36%) Proactive Monitoring
4 2 (18.18%) Microsoft
4 2 (18.18%) Clustering
4 2 (18.18%) VMware
4 2 (18.18%) SQL Server
4 2 (18.18%) IIS
4 2 (18.18%) Windows Server 2012
4 2 (18.18%) Microsoft Clustering
4 2 (18.18%) Office 365
4 2 (18.18%) Hyper-V
4 2 (18.18%) Load Balancing
4 2 (18.18%) Windows Server 2008
5 1 (9.09%) SQL Server 2008
5 1 (9.09%) VMware Infrastructure
5 1 (9.09%) Windows 7
5 1 (9.09%) Windows 10
5 1 (9.09%) Presales

Technical Support Skill Set
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) IIS
Cloud Services
1 2 (18.18%) Office 365
Communications & Networking
1 6 (54.55%) TCP/IP
2 5 (45.45%) Firewall
2 5 (45.45%) LAN
2 5 (45.45%) TETRA
2 5 (45.45%) WAN
3 4 (36.36%) Internet
Database & Business Intelligence
1 2 (18.18%) SQL Server
2 1 (9.09%) SQL Server 2008
2 1 (9.09%) SQL Server 2012
2 1 (9.09%) SQL Server 2014
General
1 5 (45.45%) Telecoms
2 1 (9.09%) Manufacturing
Miscellaneous
1 4 (36.36%) Analytical Skills
2 2 (18.18%) Clustering
Operating Systems
1 4 (36.36%) Windows
1 4 (36.36%) Windows Server
2 2 (18.18%) Windows Server 2008
2 2 (18.18%) Windows Server 2012
3 1 (9.09%) Linux
3 1 (9.09%) Windows 10
3 1 (9.09%) Windows 7
Processes & Methodologies
1 4 (36.36%) Incident Management
1 4 (36.36%) ITIL
1 4 (36.36%) Proactive Monitoring
2 2 (18.18%) Load Balancing
3 1 (9.09%) Customer Requirements
3 1 (9.09%) Presales
System Software
1 2 (18.18%) Hyper-V
2 1 (9.09%) VMware Infrastructure
Systems Management
1 2 (18.18%) Microsoft Clustering
Vendors
1 4 (36.36%) Motorola
2 2 (18.18%) Microsoft
2 2 (18.18%) VMware
3 1 (9.09%) CheckPoint
3 1 (9.09%) Cisco