Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Warwickshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Warwickshire
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 79 71 85
Rank change year-on-year -8 +14 -3
Permanent jobs citing SLA 19 28 42
As % of all permanent IT jobs advertised in Warwickshire 1.60% 2.47% 2.85%
As % of the Quality Assurance & Compliance category 13.10% 21.05% 21.11%
Number of salaries quoted 12 24 50
Warwickshire median annual salary £43,250 £45,750 £26,500
Median salary % change year-on-year -5.46% +72.64% -3.64%
10th Percentile £19,650 £26,425 £25,175
90th Percentile £59,750 £67,500 £47,500
West Midlands median annual salary £33,000 £33,000 £35,000
% change year-on-year - -5.71% +7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Warwickshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Warwickshire
Permanent vacancies with a requirement for quality assurance or compliance skills 145 133 199
As % of all permanent IT jobs advertised in Warwickshire 12.21% 11.72% 13.48%
Number of salaries quoted 124 89 127
Warwickshire median annual salary £50,000 £45,000 £42,500
Median salary % change year-on-year +11.11% +5.88% +6.25%
10th Percentile £21,250 £27,750 £25,750
90th Percentile £88,375 £57,500 £62,500
West Midlands median annual salary £43,500 £42,500 £42,500
% change year-on-year +2.35% - +8.97%

SLA
Job Vacancy Trend in Warwickshire

Job postings citing SLA as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for SLA in Warwickshire

SLA
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Warwickshire.

Salary trend for SLA in Warwickshire

SLA
Salary Histogram in Warwickshire

The salary distribution of IT jobs citing SLA in Warwickshire over the 6 months to 19 February 2018.

Salary histogram for SLA in Warwickshire

SLA
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Warwickshire region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick +25 11 £45,000 -30.77% 1
Stratford-upon-Avon -15 3 £60,000 +33.33% 2
Nuneaton - 1 £30,000 -
SLA
West Midlands

For the 6 months to 19 February 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Warwickshire region with a requirement for SLA.

1 11 (57.89%) ITIL
2 6 (31.58%) Case Management
3 4 (21.05%) Service Delivery
3 4 (21.05%) Change Management
3 4 (21.05%) Cisco
3 4 (21.05%) Microsoft
3 4 (21.05%) Finance
3 4 (21.05%) Local Government
4 3 (15.79%) Degree
4 3 (15.79%) SQL
4 3 (15.79%) ITIL V3
5 2 (10.53%) ArcSight
5 2 (10.53%) SIEM
5 2 (10.53%) Continuous Improvement
5 2 (10.53%) AngularJS
5 2 (10.53%) Analytics
5 2 (10.53%) Cybersecurity
5 2 (10.53%) Network Management
5 2 (10.53%) Trend Analysis
5 2 (10.53%) Analytical Skills
5 2 (10.53%) Performance Metrics
5 2 (10.53%) Palo Alto
5 2 (10.53%) Proactive Monitoring
5 2 (10.53%) Blue Coat
5 2 (10.53%) AlienVault
5 2 (10.53%) QRadar
5 2 (10.53%) Management Information System
5 2 (10.53%) VoIP
5 2 (10.53%) CheckPoint
5 2 (10.53%) Remedy

SLA
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Tomcat
Applications
1 2 (10.53%) Microsoft Office
Cloud Services
1 2 (10.53%) Microsoft Azure
Communications & Networking
1 2 (10.53%) Network Security
1 2 (10.53%) VoIP
Database & Business Intelligence
1 1 (5.26%) BusinessObjects
1 1 (5.26%) SQL Server
Development Applications
1 2 (10.53%) JIRA
General
1 4 (21.05%) Finance
1 4 (21.05%) Local Government
2 1 (5.26%) Automotive
2 1 (5.26%) Retail
Job Titles
1 7 (36.84%) Analyst
2 4 (21.05%) Applications Manager
2 4 (21.05%) Business Manager
2 4 (21.05%) Business Systems Manager
2 4 (21.05%) Service Manager
3 3 (15.79%) Applications Support
3 3 (15.79%) Support Analyst
3 3 (15.79%) Support Manager
4 2 (10.53%) Analyst Developer
4 2 (10.53%) Applications Support Engineer
4 2 (10.53%) Delivery Manager
4 2 (10.53%) Developer
4 2 (10.53%) IT Manager
4 2 (10.53%) IT Services Delivery Manager
4 2 (10.53%) IT Services Manager
4 2 (10.53%) Service Desk Manager
4 2 (10.53%) Service Support Manager
4 2 (10.53%) Software Manager
4 2 (10.53%) SQL Developer
4 2 (10.53%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
1 2 (10.53%) AngularJS
Miscellaneous
1 2 (10.53%) Analytical Skills
1 2 (10.53%) Management Information System
2 1 (5.26%) EPoS
Operating Systems
1 2 (10.53%) Unix
1 2 (10.53%) Windows
Processes & Methodologies
1 11 (57.89%) ITIL
2 6 (31.58%) Case Management
3 4 (21.05%) Change Management
3 4 (21.05%) Service Delivery
4 3 (15.79%) ITIL V3
5 2 (10.53%) Analytics
5 2 (10.53%) Continuous Improvement
5 2 (10.53%) Cybersecurity
5 2 (10.53%) Document Management
5 2 (10.53%) Network Management
5 2 (10.53%) Penetration Testing
5 2 (10.53%) Performance Metrics
5 2 (10.53%) Proactive Monitoring
5 2 (10.53%) Problem Management
5 2 (10.53%) Service Management
5 2 (10.53%) SIEM
5 2 (10.53%) Trend Analysis
6 1 (5.26%) E-Commerce
6 1 (5.26%) Project Management
6 1 (5.26%) User Acceptance Testing
Programming Languages
1 3 (15.79%) SQL
2 2 (10.53%) C#
2 2 (10.53%) JavaScript
Qualifications
1 3 (15.79%) Degree
2 2 (10.53%) CCNA
2 2 (10.53%) Cisco Certification
3 1 (5.26%) ITIL Certification
Systems Management
1 2 (10.53%) QRadar
Vendors
1 4 (21.05%) Cisco
1 4 (21.05%) Microsoft
2 2 (10.53%) AlienVault
2 2 (10.53%) ArcSight
2 2 (10.53%) Blue Coat
2 2 (10.53%) CheckPoint
2 2 (10.53%) Palo Alto
2 2 (10.53%) Remedy
3 1 (5.26%) BT
3 1 (5.26%) SAP