The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Management
East of England / Hertfordshire
Rank 105 77 94
Rank change year-on-year -28 +17  
Permanent jobs citing Service Management 35 83 68
As % of all permanent IT jobs advertised in Hertfordshire 1.61% 3.23% 2.91%
As % of the Processes & Methodologies category 1.83% 3.74% 3.56%
Number of salaries quoted 21 64 36
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year - -5.26%  
90% offered a salary of more than £22,102 £31,500 £30,000
10% offered a salary of more than £48,500 £82,500 £72,500
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Hertfordshire
Permanent job vacancies with a requirement for process and methodology skills 1908 2220 1911
As % of all permanent IT job vacancies advertised in Hertfordshire 87.97% 86.31% 81.67%
Number of salaries quoted 1580 1785 1488
Median salary £50,000 £52,000 £50,000
Median salary % change year-on-year -3.84% +4.00%  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Hertfordshire.

Salary trend for Service Management in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Service Management in Hertfordshire over the 3 months to 26 March 2017.

Salary histogram for Service Management in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -25 10 £22,102 -50.88% 1
St Albans -7 5 £47,500 -13.63%
Hemel Hempstead -14 4 £45,000 -10.00% 2
Hitchin - 3 £40,000 -
Hatfield +19 2 - - 2
Welwyn Garden City - 2 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 41 (70.69%) ITIL
2 22 (37.93%) Microsoft
3 14 (24.14%) Windows
3 14 (24.14%) Service Delivery
3 14 (24.14%) Incident Management
4 13 (22.41%) MS Excel
4 13 (22.41%) SC Cleared
4 13 (22.41%) Security Cleared
5 11 (18.97%) MCP
6 10 (17.24%) MS Office
6 10 (17.24%) Change Management
7 9 (15.52%) ITSM
7 9 (15.52%) PRINCE2
7 9 (15.52%) Microsoft Certification
7 9 (15.52%) Degree
8 8 (13.79%) SCCM
8 8 (13.79%) NetApp
8 8 (13.79%) Active Directory
9 7 (12.07%) SLA
9 7 (12.07%) Asset Management
9 7 (12.07%) TOGAF
9 7 (12.07%) Problem Management
10 6 (10.34%) Windows Server 2008
10 6 (10.34%) ITIL V3
10 6 (10.34%) Information Security
10 6 (10.34%) Linux
10 6 (10.34%) SQL
11 5 (8.62%) SharePoint
11 5 (8.62%) LAN
11 5 (8.62%) WAN

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.62%) SharePoint
2 2 (3.45%) Skype for Business
Applications
1 13 (22.41%) MS Excel
2 10 (17.24%) MS Office
3 4 (6.90%) MS PowerPoint
4 2 (3.45%) MS Project
Cloud Services
1 4 (6.90%) Amazon AWS
1 4 (6.90%) Cloud Computing
1 4 (6.90%) IaaS
1 4 (6.90%) Microsoft Azure
1 4 (6.90%) Office 365
1 4 (6.90%) PaaS
2 1 (1.72%) Force.com
2 1 (1.72%) SaaS
Communications & Networking
1 5 (8.62%) DHCP
1 5 (8.62%) DNS
1 5 (8.62%) LAN
1 5 (8.62%) VPN
1 5 (8.62%) WAN
2 4 (6.90%) Firewall
2 4 (6.90%) Network Security
2 4 (6.90%) SAN
3 2 (3.45%) Internet
3 2 (3.45%) Skype
4 1 (1.72%) VLAN
4 1 (1.72%) WLAN
Database & Business Intelligence
1 3 (5.17%) SQL Server
2 1 (1.72%) GIS
2 1 (1.72%) Oracle Database
Development Applications
1 4 (6.90%) MSI
2 1 (1.72%) JIRA
General
1 5 (8.62%) Finance
2 4 (6.90%) Billing
2 4 (6.90%) Pharmaceutical
2 4 (6.90%) Retail
3 2 (3.45%) Front Office
4 1 (1.72%) Advertising
4 1 (1.72%) Banking
Job Titles
1 9 (15.52%) Architect
2 7 (12.07%) Analyst
2 7 (12.07%) Solutions Architect
3 5 (8.62%) Administrator
3 5 (8.62%) Incident Analyst
3 5 (8.62%) SIEM Analyst
3 5 (8.62%) SOC Analyst
4 4 (6.90%) AWS Architect
4 4 (6.90%) Azure Architect
4 4 (6.90%) Cloud Architect
4 4 (6.90%) Cloud Solutions Architect
4 4 (6.90%) Desktop Support
4 4 (6.90%) Developer
4 4 (6.90%) Infrastructure Engineer
4 4 (6.90%) IT Administrator
4 4 (6.90%) Procurement Administrator
4 4 (6.90%) Senior Infrastructure Engineer
5 3 (5.17%) .NET Developer
5 3 (5.17%) JavaScript Developer
5 3 (5.17%) Support Team Leader
Libraries, Frameworks & Software Standards
1 4 (6.90%) Middleware
2 3 (5.17%) .NET
2 3 (5.17%) ASP.NET Web API
2 3 (5.17%) CSS
2 3 (5.17%) HTML
2 3 (5.17%) jQuery
2 3 (5.17%) KnockoutJS
3 1 (1.72%) Visualforce
Miscellaneous
1 5 (8.62%) Data Centre
2 4 (6.90%) Management Information System
2 4 (6.90%) NHS
2 4 (6.90%) Public Cloud
3 2 (3.45%) Analytical Skills
3 2 (3.45%) Blackberry
3 2 (3.45%) CMDB
3 2 (3.45%) Handset
4 1 (1.72%) Enterprise Software
4 1 (1.72%) User Experience
4 1 (1.72%) Virtual Team
Operating Systems
1 14 (24.14%) Windows
2 6 (10.34%) Linux
2 6 (10.34%) Windows Server 2008
3 4 (6.90%) OpenVMS
3 4 (6.90%) Solaris
3 4 (6.90%) Windows Server 2012
4 3 (5.17%) Android
5 2 (3.45%) Windows 7
5 2 (3.45%) Windows Server
5 2 (3.45%) Windows Server 2003
5 2 (3.45%) Windows XP
6 1 (1.72%) Apple iOS
6 1 (1.72%) Unix
6 1 (1.72%) Windows 8
Processes & Methodologies
1 41 (70.69%) ITIL
2 14 (24.14%) Incident Management
2 14 (24.14%) Service Delivery
3 10 (17.24%) Change Management
4 9 (15.52%) ITSM
4 9 (15.52%) PRINCE2
5 7 (12.07%) Asset Management
5 7 (12.07%) Problem Management
5 7 (12.07%) TOGAF
6 6 (10.34%) Information Security
6 6 (10.34%) ITIL V3
7 5 (8.62%) Customer Requirements
7 5 (8.62%) Data Protection
7 5 (8.62%) IT Strategy
7 5 (8.62%) SIEM
7 5 (8.62%) Stakeholder Management
8 4 (6.90%) Agile Software Development
8 4 (6.90%) Application Packaging
8 4 (6.90%) Programme Management
8 4 (6.90%) Translating Business Requirements
Programming Languages
1 6 (10.34%) SQL
2 5 (8.62%) PowerShell
3 4 (6.90%) JavaScript
3 4 (6.90%) VBScript
4 3 (5.17%) C#
4 3 (5.17%) TypeScript
5 1 (1.72%) Apex Code
5 1 (1.72%) PL/SQL
5 1 (1.72%) SOQL
Qualifications
1 13 (22.41%) SC Cleared
1 13 (22.41%) Security Cleared
2 11 (18.97%) MCP
3 9 (15.52%) Degree
3 9 (15.52%) Microsoft Certification
4 5 (8.62%) CEH
4 5 (8.62%) CESG Certified Professional
4 5 (8.62%) CISA
4 5 (8.62%) CISM
4 5 (8.62%) CISSP
4 5 (8.62%) CRISC
4 5 (8.62%) SANS
5 4 (6.90%) MCSE
6 3 (5.17%) ITIL Certification
6 3 (5.17%) PMP
7 2 (3.45%) MCDST
7 2 (3.45%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 7 (12.07%) SLA
2 2 (3.45%) Data Quality
3 1 (1.72%) ISO 9001
3 1 (1.72%) ISO/IEC 27001
System Software
1 8 (13.79%) Active Directory
2 5 (8.62%) VMware Infrastructure
3 4 (6.90%) Hyper-V
3 4 (6.90%) Microsoft App-V
3 4 (6.90%) vSphere
Systems Management
1 8 (13.79%) SCCM
2 4 (6.90%) BladeLogic
2 4 (6.90%) Microsoft Intune
2 4 (6.90%) SCOrch
3 1 (1.72%) SCOM
Vendors
1 22 (37.93%) Microsoft
2 8 (13.79%) NetApp
3 5 (8.62%) AlienVault
3 5 (8.62%) BMC
3 5 (8.62%) LogLogic
3 5 (8.62%) LogRhythm
3 5 (8.62%) VMware
4 4 (6.90%) Cisco
4 4 (6.90%) EMC
4 4 (6.90%) SAP
5 3 (5.17%) Computacenter
5 3 (5.17%) ServiceNow
6 2 (3.45%) Becrypt
6 2 (3.45%) Citrix
6 2 (3.45%) Salesforce.com
7 1 (1.72%) Apple
7 1 (1.72%) CheckPoint
7 1 (1.72%) Oracle
7 1 (1.72%) Remedy
7 1 (1.72%) Snow
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £1 - £999999 per annum + Salary Negotiable + Benefits
Posted: 4 days ago
Hertfordshire
Modality Systems
Salary: Up to £25k
Posted: 4 days ago
Hemel Hempstead
Nigel Frank International
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Much Hadham, Hertfordshire
Complete Tech Limited
Salary: From £28,000 to £35,000 per annum
Posted: 5 days ago
Hatfield
Computacenter
Salary: Competitive + Benefits
Posted: 16 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 10 days ago
Harpenden
IQ Sales People
Salary: £55000 per annum + Corp Benefits
Posted: 9 days ago
Watford
Bluetown Online LTD
Salary: £26000 - £32000 per annum
Posted: 11 days ago