Period
to 10 July 2020

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 10 July 2020 with a comparison to the same period in the previous 2 years.

Service Management
East of England > Hertfordshire
6 months to
10 Jul 2020
Same period 2019 Same period 2018
Rank 107 71 167
Rank change year-on-year -36 +96 -20
Permanent jobs citing Service Management 5 106 55
As % of all permanent jobs advertised in Hertfordshire 0.42% 3.61% 1.18%
As % of the Processes & Methodologies category 0.47% 4.17% 1.31%
Number of salaries quoted 5 58 43
Median annual salary £60,000 £55,000 £50,000
Median salary % change year-on-year +9.09% +10.00% +17.65%
10th Percentile £37,800 £26,000 £22,000
90th Percentile £75,000 £70,625 £77,500
East of England median annual salary £42,500 £42,500 £50,000
% change year-on-year - -15.00% +5.26%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 1,068 2,540 4,210
As % of all permanent IT jobs advertised in Hertfordshire 88.78% 86.39% 90.56%
Number of salaries quoted 850 1,915 3,414
Median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £30,000 £27,500 £27,500
90th Percentile £80,125 £76,250 £72,500
East of England median annual salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26% +5.56%

Service Management
Job Vacancy Trend in Hertfordshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Management in Hertfordshire

Service Management
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Service Management in Hertfordshire.

Salary trend for Service Management in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Service Management in Hertfordshire over the 6 months to 10 July 2020.

Salary histogram for Service Management in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 6 months to 10 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +16 2 £41,250 -25.00% 1
Rickmansworth +2 1 - -
Service Management
East of England

For the 6 months to 10 July 2020, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for Service Management.

1 3 (60.00%) ITIL
1 3 (60.00%) Service Delivery
2 2 (40.00%) PRINCE2
2 2 (40.00%) Azure
2 2 (40.00%) Windows
2 2 (40.00%) Microsoft
2 2 (40.00%) Project Management
2 2 (40.00%) Office 365
3 1 (20.00%) Cybersecurity
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Public Cloud
3 1 (20.00%) Windows 10
3 1 (20.00%) Presales
3 1 (20.00%) SANS
3 1 (20.00%) GDPR
3 1 (20.00%) Cyber Essentials
3 1 (20.00%) IT Strategy
3 1 (20.00%) TOGAF Certification
3 1 (20.00%) Public Sector
3 1 (20.00%) Project Delivery
3 1 (20.00%) Requirements Gathering
3 1 (20.00%) SSCP
3 1 (20.00%) CISA
3 1 (20.00%) CISM
3 1 (20.00%) CISSP
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) PRINCE2 Certification
3 1 (20.00%) ITIL Certification
3 1 (20.00%) Apple
3 1 (20.00%) Salesforce.com

Service Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (40.00%) Azure
1 2 (40.00%) Office 365
2 1 (20.00%) AWS
Communications & Networking
1 1 (20.00%) PBX
1 1 (20.00%) VoIP
1 1 (20.00%) WAN
General
1 1 (20.00%) Public Sector
1 1 (20.00%) Telecoms
Job Titles
1 2 (40.00%) Delivery Manager
1 2 (40.00%) Service Manager
2 1 (20.00%) Architect
2 1 (20.00%) AWS Architect
2 1 (20.00%) AWS Solutions Architect
2 1 (20.00%) Azure Architect
2 1 (20.00%) CISSP Specialist
2 1 (20.00%) Cloud Architect
2 1 (20.00%) Cloud Solutions Architect
2 1 (20.00%) Cloud Specialist
2 1 (20.00%) Cybersecurity Specialist
2 1 (20.00%) IT Architect
2 1 (20.00%) IT Security Specialist
2 1 (20.00%) Office 365 Architect
2 1 (20.00%) Security Specialist
2 1 (20.00%) Service Delivery Manager
2 1 (20.00%) SIEM Specialist
2 1 (20.00%) SOC Specialist
2 1 (20.00%) Solutions Architect
2 1 (20.00%) Telecoms Manager
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) Public Cloud
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Apple iOS
2 1 (20.00%) Unix
2 1 (20.00%) Windows 10
Processes & Methodologies
1 3 (60.00%) ITIL
1 3 (60.00%) Service Delivery
2 2 (40.00%) PRINCE2
2 2 (40.00%) Project Management
3 1 (20.00%) Agile Software Development
3 1 (20.00%) Business Intelligence
3 1 (20.00%) Change Management
3 1 (20.00%) CRM
3 1 (20.00%) Cybersecurity
3 1 (20.00%) Information Security
3 1 (20.00%) IT Strategy
3 1 (20.00%) ITIL V3
3 1 (20.00%) Presales
3 1 (20.00%) Project Delivery
3 1 (20.00%) Project Governance
3 1 (20.00%) Requirements Gathering
3 1 (20.00%) SIEM
3 1 (20.00%) TOGAF
3 1 (20.00%) Trend Analysis
Programming Languages
1 1 (20.00%) C
Qualifications
1 1 (20.00%) CISA
1 1 (20.00%) CISM
1 1 (20.00%) CISSP
1 1 (20.00%) Degree
1 1 (20.00%) ITIL Certification
1 1 (20.00%) MCSD
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) PRINCE2 Certification
1 1 (20.00%) SANS
1 1 (20.00%) SSCP
1 1 (20.00%) TOGAF Certification
Quality Assurance & Compliance
1 1 (20.00%) Cyber Essentials
1 1 (20.00%) GDPR
1 1 (20.00%) ISO/IEC 27001
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Apple
2 1 (20.00%) Oracle
2 1 (20.00%) Salesforce.com