The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
East of England / Hertfordshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 104 62 98
Rank change year-on-year -42 +36  
Permanent jobs citing Service Management 42 84 83
As % of all permanent IT jobs advertised in Hertfordshire 1.99% 3.70% 2.88%
As % of the Processes & Methodologies category 2.28% 4.25% 3.35%
Number of salaries quoted 36 49 45
Median salary £47,500 £37,500 £52,500
Median salary % change year-on-year +26.66% -28.57%  
90% offered a salary of more than £25,000 £27,500 £35,000
10% offered a salary of more than £68,750 £55,880 £67,500
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Hertfordshire
Permanent job vacancies with a requirement for process and methodology skills 1846 1978 2480
As % of all permanent IT job vacancies advertised in Hertfordshire 87.49% 87.17% 86.14%
Number of salaries quoted 1568 1620 1965
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £32,500 £33,500 £31,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Hertfordshire.

Salary trend for Service Management in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Service Management in Hertfordshire over the 3 months to 26 June 2017.

Salary histogram for Service Management in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -18 7 £37,500 -11.76%
Hatfield -10 6 £70,000 +12.00% 3
Watford -16 6 £51,250 +70.83%
St Albans +3 5 £47,500 +11.76%
Hitchin - 2 £40,000 -
Letchworth - 2 - -
Hertford - 1 £42,500 -
Service Management
East of England

For the 6 months to 26 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 60 (77.92%) ITIL
2 32 (41.56%) Microsoft
3 27 (35.06%) Service Delivery
4 24 (31.17%) Incident Management
5 19 (24.68%) MCP
6 17 (22.08%) SC Cleared
6 17 (22.08%) Security Cleared
7 16 (20.78%) Windows
7 16 (20.78%) Change Management
8 15 (19.48%) Asset Management
8 15 (19.48%) Problem Management
9 14 (18.18%) Information Security
10 13 (16.88%) ITIL V3
11 12 (15.58%) SQL
12 11 (14.29%) BMC
12 11 (14.29%) Customer Requirements
13 10 (12.99%) AlienVault
13 10 (12.99%) CESG Certified Professional
13 10 (12.99%) SANS
13 10 (12.99%) LogRhythm
13 10 (12.99%) LogLogic
13 10 (12.99%) SIEM
13 10 (12.99%) CRISC
13 10 (12.99%) SCCM
13 10 (12.99%) CISSP
13 10 (12.99%) SLA
13 10 (12.99%) CISA
13 10 (12.99%) CISM
13 10 (12.99%) ITSM
13 10 (12.99%) CEH

Service Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.09%) SharePoint
1 7 (9.09%) Skype for Business
Applications
1 8 (10.39%) Microsoft Excel
2 7 (9.09%) Microsoft Project
3 1 (1.30%) Microsoft Office
Business Applications
1 1 (1.30%) Remedy ITSM
Cloud Services
1 4 (5.19%) Amazon AWS
1 4 (5.19%) Cloud Computing
1 4 (5.19%) Microsoft Azure
2 3 (3.90%) Office 365
3 2 (2.60%) SaaS
Communications & Networking
1 7 (9.09%) Skype
2 5 (6.49%) LAN
2 5 (6.49%) Network Security
2 5 (6.49%) WAN
3 4 (5.19%) DHCP
3 4 (5.19%) DNS
3 4 (5.19%) Firewall
3 4 (5.19%) VPN
4 3 (3.90%) PBX
5 1 (1.30%) Broadband
5 1 (1.30%) Unified Communications
Database & Business Intelligence
1 5 (6.49%) SQL Server
Development Applications
1 5 (6.49%) Wise Package Studio
2 4 (5.19%) MSI
3 1 (1.30%) JIRA
General
1 9 (11.69%) Finance
2 6 (7.79%) Pharmaceutical
3 5 (6.49%) Billing
4 4 (5.19%) Retail
5 3 (3.90%) Telecoms
6 2 (2.60%) Legal
Job Titles
1 16 (20.78%) Analyst
2 10 (12.99%) Incident Analyst
2 10 (12.99%) SIEM Analyst
2 10 (12.99%) SOC Analyst
3 9 (11.69%) Infrastructure Engineer
3 9 (11.69%) Senior Infrastructure Engineer
3 9 (11.69%) Service Manager
4 8 (10.39%) Coordinator
5 7 (9.09%) Architect
5 7 (9.09%) Solutions Architect
6 6 (7.79%) Developer
7 5 (6.49%) .NET Developer
7 5 (6.49%) C# .NET Developer
7 5 (6.49%) C# Developer
7 5 (6.49%) Delivery Manager
7 5 (6.49%) Full Stack Developer
7 5 (6.49%) JavaScript Developer
7 5 (6.49%) Services Delivery Manager
8 4 (5.19%) IT Support
8 4 (5.19%) Procurement Administrator
Libraries, Frameworks & Software Standards
1 5 (6.49%) .NET
1 5 (6.49%) ASP.NET Web API
1 5 (6.49%) CSS
1 5 (6.49%) HTML
1 5 (6.49%) jQuery
1 5 (6.49%) KnockoutJS
2 4 (5.19%) Middleware
Miscellaneous
1 7 (9.09%) Data Centre
1 7 (9.09%) Management Information System
2 5 (6.49%) Virtual Team
3 4 (5.19%) NHS
3 4 (5.19%) Public Cloud
4 2 (2.60%) Computer Science
4 2 (2.60%) Driving Licence
5 1 (1.30%) CMDB
5 1 (1.30%) Enterprise Software
5 1 (1.30%) iPad
5 1 (1.30%) PMI
Operating Systems
1 16 (20.78%) Windows
2 5 (6.49%) Android
Processes & Methodologies
1 60 (77.92%) ITIL
2 27 (35.06%) Service Delivery
3 24 (31.17%) Incident Management
4 16 (20.78%) Change Management
5 15 (19.48%) Asset Management
5 15 (19.48%) Problem Management
6 14 (18.18%) Information Security
7 13 (16.88%) ITIL V3
8 11 (14.29%) Customer Requirements
9 10 (12.99%) ITSM
9 10 (12.99%) SIEM
10 9 (11.69%) Application Packaging
10 9 (11.69%) Project Management
11 8 (10.39%) PRINCE2
11 8 (10.39%) Stakeholder Management
12 7 (9.09%) IT Strategy
12 7 (9.09%) Presales
12 7 (9.09%) Process Improvement
12 7 (9.09%) TOGAF
13 5 (6.49%) Patch Management
Programming Languages
1 12 (15.58%) SQL
2 9 (11.69%) PowerShell
3 6 (7.79%) JavaScript
4 5 (6.49%) C#
4 5 (6.49%) REXX
4 5 (6.49%) Tcl
4 5 (6.49%) TypeScript
4 5 (6.49%) VB
5 4 (5.19%) VBScript
6 2 (2.60%) C
Qualifications
1 19 (24.68%) MCP
2 17 (22.08%) SC Cleared
2 17 (22.08%) Security Cleared
3 10 (12.99%) CEH
3 10 (12.99%) CESG Certified Professional
3 10 (12.99%) CISA
3 10 (12.99%) CISM
3 10 (12.99%) CISSP
3 10 (12.99%) CRISC
3 10 (12.99%) SANS
4 9 (11.69%) MCSE
4 9 (11.69%) Microsoft Certification
5 6 (7.79%) Degree
6 3 (3.90%) ISEB
6 3 (3.90%) PMP
7 2 (2.60%) ITIL Certification
7 2 (2.60%) Six Sigma Yellow Belt
8 1 (1.30%) PMI Certification
8 1 (1.30%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (12.99%) SLA
2 6 (7.79%) ISO/IEC 20000
2 6 (7.79%) ISO/IEC 27001
3 4 (5.19%) QA
4 3 (3.90%) HMG Security Policy Framework
4 3 (3.90%) ISO 9001
4 3 (3.90%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 3 (3.90%) PCI DSS
5 1 (1.30%) Sarbanes-Oxley
System Software
1 5 (6.49%) Active Directory
1 5 (6.49%) VMware Infrastructure
2 4 (5.19%) Hyper-V
2 4 (5.19%) Microsoft App-V
2 4 (5.19%) vSphere
Systems Management
1 10 (12.99%) SCCM
2 9 (11.69%) BladeLogic
3 5 (6.49%) OpenView Configuration Management
4 4 (5.19%) Microsoft Intune
4 4 (5.19%) SCOrch
5 2 (2.60%) SCOM
6 1 (1.30%) ServiceCenter
Vendors
1 32 (41.56%) Microsoft
2 11 (14.29%) BMC
3 10 (12.99%) AlienVault
3 10 (12.99%) LogLogic
3 10 (12.99%) LogRhythm
4 5 (6.49%) VMware
5 4 (5.19%) Cisco
5 4 (5.19%) EMC
5 4 (5.19%) NetApp
5 4 (5.19%) SAP
6 3 (3.90%) Cadence
6 3 (3.90%) Computacenter
7 2 (2.60%) Remedy
7 2 (2.60%) ServiceNow
8 1 (1.30%) HP
8 1 (1.30%) Oracle
8 1 (1.30%) Salesforce.com
8 1 (1.30%) Siebel
8 1 (1.30%) Snow
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 16 days ago
Hatfield
Computacenter
Posted: 17 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: 24 days ago
Welwyn Garden City
Tesco PLC
Salary: Competitive
Posted: 20 days ago