Period
to 25 November 2017

The median annual salary for an IT Support Analyst was £30,000 in advertised job vacancies in West Sussex during the 6 months to 25 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
South East > West Sussex
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 132 125 150
Rank change year-on-year -7 +25 -19
Permanent jobs requiring an IT Support Analyst 18 28 20
As % of all permanent IT jobs advertised in West Sussex 0.86% 1.15% 0.75%
As % of the Job Titles category 0.90% 1.19% 0.77%
Number of salaries quoted 18 27 20
West Sussex median annual salary £30,000 £27,500 £21,500
Median salary % change year-on-year +9.09% +27.91% +13.16%
10th Percentile £22,125 £20,950 £16,250
90th Percentile £30,075 £45,000 £25,500
South East median annual salary £24,000 £27,000 £23,500
% change year-on-year -11.11% +14.89% -5.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2010 2344 2605
% of permanent IT jobs with a recognized job title 96.03% 96.22% 98.12%
Number of salaries quoted 1775 2135 2289
West Sussex median annual salary £44,500 £45,000 £42,500
Median salary % change year-on-year -1.11% +5.88% +6.25%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £61,950 £62,500 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support Analyst
Job Vacancy Trend in West Sussex

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for IT Support Analyst in West Sussex

IT Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in West Sussex.

Salary trend for IT Support Analyst in West Sussex

IT Support Analyst
Salary Histogram in West Sussex

The salary distribution of IT jobs citing IT Support Analyst in West Sussex over the 6 months to 25 November 2017.

Salary histogram for IT Support Analyst in West Sussex

IT Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the West Sussex region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +31 12 £30,000 +13.21% 1
Haywards Heath -8 2 £22,000 -45.00%
Billingshurst - 2 £26,000 -
IT Support Analyst
South East

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 25 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring IT Support Analyst in the job title.

1 18 (100.00%) Windows
1 18 (100.00%) Active Directory
2 15 (83.33%) Microsoft
2 15 (83.33%) Office 365
3 14 (77.78%) ITIL
4 13 (72.22%) Windows Server 2012
5 12 (66.67%) Dynamics CRM
5 12 (66.67%) CRM
5 12 (66.67%) SharePoint
6 10 (55.56%) A+ Certification
7 6 (33.33%) Windows Server
8 4 (22.22%) SCCM
8 4 (22.22%) Windows 10
9 3 (16.67%) Microsoft Certification
9 3 (16.67%) VMware
9 3 (16.67%) DNS
9 3 (16.67%) Cisco
9 3 (16.67%) MCSE
9 3 (16.67%) DHCP
10 2 (11.11%) TCP/IP
10 2 (11.11%) MS Exchange
10 2 (11.11%) IBM
10 2 (11.11%) HP
10 2 (11.11%) Citrix
10 2 (11.11%) Service Management
10 2 (11.11%) Information Security
10 2 (11.11%) Remote Desktop
10 2 (11.11%) IP Telephony
10 2 (11.11%) Skype
10 2 (11.11%) Data Centre

IT Support Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (66.67%) SharePoint
2 2 (11.11%) Exchange Server 2010
2 2 (11.11%) MS Exchange
2 2 (11.11%) Skype for Business
Business Applications
1 12 (66.67%) Dynamics CRM
Cloud Services
1 15 (83.33%) Office 365
2 2 (11.11%) Microsoft Azure
Communications & Networking
1 3 (16.67%) DHCP
1 3 (16.67%) DNS
2 2 (11.11%) IP Telephony
2 2 (11.11%) Remote Desktop
2 2 (11.11%) Skype
2 2 (11.11%) TCP/IP
2 2 (11.11%) VLAN
3 1 (5.56%) Firewall
3 1 (5.56%) LAN
3 1 (5.56%) VoIP
3 1 (5.56%) WAN
Miscellaneous
1 2 (11.11%) Data Centre
Operating Systems
1 18 (100.00%) Windows
2 13 (72.22%) Windows Server 2012
3 6 (33.33%) Windows Server
4 4 (22.22%) Windows 10
Processes & Methodologies
1 14 (77.78%) ITIL
2 12 (66.67%) CRM
3 2 (11.11%) Incident Management
3 2 (11.11%) Information Security
3 2 (11.11%) Service Management
4 1 (5.56%) Collaborative Working
4 1 (5.56%) Time Management
Qualifications
1 10 (55.56%) A+ Certification
2 3 (16.67%) MCSE
2 3 (16.67%) Microsoft Certification
3 1 (5.56%) Degree
3 1 (5.56%) MCITP
Quality Assurance & Compliance
1 2 (11.11%) ISO/IEC 27001
System Software
1 18 (100.00%) Active Directory
2 2 (11.11%) Hyper-V
2 2 (11.11%) VMware Infrastructure
Systems Management
1 4 (22.22%) SCCM
2 1 (5.56%) WSUS
Vendors
1 15 (83.33%) Microsoft
2 3 (16.67%) Cisco
2 3 (16.67%) VMware
3 2 (11.11%) Aruba
3 2 (11.11%) Citrix
3 2 (11.11%) HP
3 2 (11.11%) IBM