Period
to 16 December 2018

The median contractor rate for a 2nd Line Support was £220 per day in advertised job vacancies in West Yorkshire during the 6 months to 16 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
Yorkshire > West Yorkshire
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 125 103 135
Rank change year-on-year -22 +32 +6
Contract jobs requiring a 2nd Line Support 35 45 32
As % of all contract IT jobs advertised in West Yorkshire 1.03% 1.49% 0.93%
As % of the Job Titles category 1.07% 1.54% 0.97%
Number of daily rates quoted 15 14 21
West Yorkshire median daily rate £220 £159 £180
Median daily rate % change year-on-year +38.58% -11.81% +45.45%
10th Percentile £194 £113 £105
90th Percentile £235 £211 £288
Yorkshire median daily rate £215 £150 £173
% change year-on-year +43.33% -13.04% +32.69%
Number of hourly rates quoted 6 20 6
West Yorkshire median hourly rate £13.25 £14.20 £14.53
Median hourly rate % change year-on-year -6.69% -2.29% +3.80%
10th Percentile £10.50 £11.23 £9.75
90th Percentile £15.13 £19.55 £19.33
Yorkshire median hourly rate £14.00 £14.20 £14.53
% change year-on-year -1.41% -2.29% +11.79%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Yorkshire
Contract vacancies in West Yorkshire with a recognized job title 3,267 2,919 3,309
% of contract IT jobs with a recognized job title 95.81% 96.78% 96.30%
Number of daily rates quoted 2,215 2,008 2,135
West Yorkshire median daily rate £413 £400 £400
Median daily rate % change year-on-year +3.13% - +6.67%
10th Percentile £275 £256 £250
90th Percentile £563 £545 £538
Yorkshire median daily rate £413 £400 £400
% change year-on-year +3.13% - +6.67%
Number of hourly rates quoted 139 90 109
West Yorkshire median hourly rate £15.50 £14.35 £12.50
Median hourly rate % change year-on-year +8.01% +14.80% -8.05%
10th Percentile £10.37 £9.81 £8.75
90th Percentile £25.00 £40.00 £24.13
Yorkshire median hourly rate £15.50 £15.00 £13.73
% change year-on-year +3.33% +9.29% +0.96%

2nd Line Support
Job Vacancy Trend in West Yorkshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 2nd Line Support in West Yorkshire

2nd Line Support
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in West Yorkshire.

Contractor daily rate trend for 2nd Line Support in West Yorkshire

2nd Line Support
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in West Yorkshire.

Contractor hourly rate trend for 2nd Line Support in West Yorkshire

2nd Line Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -1 25 £228 +46.77% 4
Wakefield +3 7 £220 +39.68% 1
Brighouse - 1 - -
Huddersfield - 1 £190 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 16 December 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 26 (74.29%) Windows
2 23 (65.71%) Microsoft
3 14 (40.00%) Active Directory
4 12 (34.29%) Microsoft Office
4 12 (34.29%) Windows 7
5 8 (22.86%) SC Cleared
5 8 (22.86%) Security Cleared
6 7 (20.00%) Service Delivery
7 6 (17.14%) Banking
7 6 (17.14%) Logistics
7 6 (17.14%) Retail Banking
7 6 (17.14%) Problem-Solving
8 5 (14.29%) Microsoft Certification
8 5 (14.29%) Microsoft Excel
9 4 (11.43%) Cisco
9 4 (11.43%) Citrix
9 4 (11.43%) PowerShell
9 4 (11.43%) Windows 10
10 3 (8.57%) ServiceNow
10 3 (8.57%) Exchange Server 2010
10 3 (8.57%) Process Improvement
10 3 (8.57%) Office 365
10 3 (8.57%) Mathematics
10 3 (8.57%) CMDB
10 3 (8.57%) Windows Server
10 3 (8.57%) Xerox
10 3 (8.57%) Self-Motivation
10 3 (8.57%) Dell
10 3 (8.57%) Apple
10 3 (8.57%) A+ Certification

2nd Line Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.57%) Exchange Server 2010
1 3 (8.57%) MS Exchange
2 2 (5.71%) SharePoint
3 1 (2.86%) Exchange Server 2013
3 1 (2.86%) Skype for Business
Applications
1 12 (34.29%) Microsoft Office
2 5 (14.29%) Microsoft Excel
3 2 (5.71%) Microsoft PowerPoint
Cloud Services
1 3 (8.57%) Office 365
2 2 (5.71%) Microsoft Azure
3 1 (2.86%) Mimecast
Communications & Networking
1 3 (8.57%) DHCP
1 3 (8.57%) DNS
2 2 (5.71%) Intrusion Detection
2 2 (5.71%) SAN
2 2 (5.71%) VoIP
3 1 (2.86%) Remote Desktop
3 1 (2.86%) Skype
Database & Business Intelligence
1 2 (5.71%) Electronic Patient Records
Development Applications
1 1 (2.86%) JIRA
General
1 6 (17.14%) Banking
1 6 (17.14%) Retail Banking
2 3 (8.57%) Electronics
3 1 (2.86%) Military
3 1 (2.86%) Publishing
3 1 (2.86%) Retail
Miscellaneous
1 3 (8.57%) CMDB
1 3 (8.57%) e-Learning
1 3 (8.57%) Management Information System
1 3 (8.57%) Self-Motivation
2 2 (5.71%) Analytical Skills
2 2 (5.71%) Data Centre
2 2 (5.71%) e-Health
2 2 (5.71%) LIMS
2 2 (5.71%) NHS
2 2 (5.71%) PACS
3 1 (2.86%) Blackberry
3 1 (2.86%) CCTV
3 1 (2.86%) iPhone
Operating Systems
1 26 (74.29%) Windows
2 12 (34.29%) Windows 7
3 4 (11.43%) Windows 10
4 3 (8.57%) Windows Server
5 2 (5.71%) Windows Server 2008
5 2 (5.71%) Windows Server 2012
6 1 (2.86%) Android
6 1 (2.86%) Windows 8
6 1 (2.86%) Windows XP
Processes & Methodologies
1 7 (20.00%) Service Delivery
2 6 (17.14%) Logistics
2 6 (17.14%) Problem-Solving
3 3 (8.57%) Mathematics
3 3 (8.57%) Migration
3 3 (8.57%) Process Improvement
4 2 (5.71%) Analytics
4 2 (5.71%) Business Intelligence
4 2 (5.71%) Computer Science
4 2 (5.71%) Data Migration
4 2 (5.71%) Disaster Recovery
4 2 (5.71%) Health Informatics
4 2 (5.71%) Incident Management
4 2 (5.71%) Informatics
4 2 (5.71%) Infrastructure Engineering
4 2 (5.71%) Infrastructure Management
4 2 (5.71%) ITIL
4 2 (5.71%) Storage Management
5 1 (2.86%) Asset Management
5 1 (2.86%) E-Commerce
Programming Languages
1 4 (11.43%) PowerShell
2 3 (8.57%) C
3 1 (2.86%) VBA
Qualifications
1 8 (22.86%) SC Cleared
1 8 (22.86%) Security Cleared
2 5 (14.29%) Microsoft Certification
3 3 (8.57%) A+ Certification
3 3 (8.57%) MCDST
4 2 (5.71%) MCP
5 1 (2.86%) CCNA
5 1 (2.86%) Cisco Certification
5 1 (2.86%) Server+ Certification
Quality Assurance & Compliance
1 3 (8.57%) SLA
2 2 (5.71%) HL7
System Software
1 14 (40.00%) Active Directory
2 2 (5.71%) VMware Infrastructure
Systems Management
1 2 (5.71%) SCCM
Vendors
1 23 (65.71%) Microsoft
2 4 (11.43%) Cisco
2 4 (11.43%) Citrix
3 3 (8.57%) Apple
3 3 (8.57%) Dell
3 3 (8.57%) ServiceNow
3 3 (8.57%) Xerox
4 2 (5.71%) VMware
5 1 (2.86%) Fortinet
5 1 (2.86%) Sophos
5 1 (2.86%) Webroot