Period
to 17 November 2017

The median contractor rate for a 2nd Line Support was £158 per day in advertised job vacancies in West Yorkshire during the 6 months to 17 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
Yorkshire > West Yorkshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 104 140 133
Rank change year-on-year +36 -7 -42
Contract jobs requiring a 2nd Line Support 51 30 49
As % of all contract IT jobs advertised in West Yorkshire 1.69% 0.82% 1.10%
As % of the Job Titles category 1.74% 0.86% 1.16%
Number of daily rates quoted 12 19 25
West Yorkshire median daily rate £158 £175 £125
Median daily rate % change year-on-year -10.00% +40.00% -44.44%
10th Percentile £113 £104 £117
90th Percentile £185 £290 £272
Yorkshire median daily rate £145 £150 £130
% change year-on-year -3.33% +15.38% -40.84%
Number of hourly rates quoted 17 7 20
West Yorkshire median hourly rate £14.20 £14.57 £15.13
Median hourly rate % change year-on-year -2.51% -3.73% +15.50%
10th Percentile £11.25 £9.95 £10.94
90th Percentile £20.70 £18.69 £18.75
Yorkshire median hourly rate £14.20 £14.57 £13.00
% change year-on-year -2.51% +12.04% -3.70%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Yorkshire
Contract vacancies in West Yorkshire with a recognized job title 2926 3508 4239
% of contract IT jobs with a recognized job title 96.82% 96.40% 95.19%
Number of daily rates quoted 2009 2283 2864
West Yorkshire median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £256 £250 £258
90th Percentile £545 £550 £525
Yorkshire median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 85 101 181
West Yorkshire median hourly rate £14.20 £13.00 £13.60
Median hourly rate % change year-on-year +9.23% -4.38% +9.00%
10th Percentile £9.47 £8.75 £8.58
90th Percentile £30.65 £24.63 £33.75
Yorkshire median hourly rate £14.20 £14.00 £13.55
% change year-on-year +1.43% +3.34% +0.35%

2nd Line Support
Job Vacancy Trend in West Yorkshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 2nd Line Support in West Yorkshire

2nd Line Support
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in West Yorkshire.

Contractor daily rate trend for 2nd Line Support in West Yorkshire

2nd Line Support
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in West Yorkshire.

Contractor hourly rate trend for 2nd Line Support in West Yorkshire

2nd Line Support
Contractor Hourly Rate Histogram in West Yorkshire

The hourly rate distribution of IT jobs citing 2nd Line Support in West Yorkshire over the 6 months to 17 November 2017.

Contractor hourly rate histogram for 2nd Line Support in West Yorkshire

2nd Line Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +16 33 £153 -12.86%
Wakefield +4 9 £158 +26.00%
Pontefract - 6 - - 1
Bradford +16 2 - -
Sowerby Bridge - 1 £200 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 17 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 43 (84.31%) Windows
2 30 (58.82%) Microsoft
2 30 (58.82%) Windows 7
3 27 (52.94%) Active Directory
4 23 (45.10%) Microsoft Office
5 15 (29.41%) Microsoft Certification
6 14 (27.45%) Cisco
6 14 (27.45%) SCCM
7 13 (25.49%) Blackberry
8 11 (21.57%) ITIL
8 11 (21.57%) Microsoft Excel
8 11 (21.57%) Office 365
9 9 (17.65%) Android
9 9 (17.65%) Cisco IOS
9 9 (17.65%) Citrix
9 9 (17.65%) VPN
9 9 (17.65%) Service Delivery
9 9 (17.65%) Management Information System
9 9 (17.65%) Banking
10 8 (15.69%) SLA
10 8 (15.69%) Windows 10
10 8 (15.69%) Coaching
10 8 (15.69%) BYOD
11 7 (13.73%) Remote Desktop
11 7 (13.73%) Windows Server
11 7 (13.73%) MS Exchange
11 7 (13.73%) LAN
11 7 (13.73%) WAN
12 6 (11.76%) Windows 2000
12 6 (11.76%) IBM Notes

2nd Line Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.73%) MS Exchange
2 6 (11.76%) Exchange Server 2010
2 6 (11.76%) IBM Notes
3 3 (5.88%) Blackberry Enterprise Server
4 1 (1.96%) Exchange Server 2007
4 1 (1.96%) IIS
4 1 (1.96%) SharePoint
4 1 (1.96%) SharePoint Server
Applications
1 23 (45.10%) Microsoft Office
2 11 (21.57%) Microsoft Excel
3 5 (9.80%) Microsoft PowerPoint
Business Applications
1 3 (5.88%) Eikon
2 1 (1.96%) Dynamics CRM
Cloud Services
1 11 (21.57%) Office 365
2 1 (1.96%) Mimecast
Communications & Networking
1 9 (17.65%) Cisco IOS
1 9 (17.65%) VPN
2 7 (13.73%) LAN
2 7 (13.73%) Remote Desktop
2 7 (13.73%) WAN
3 1 (1.96%) DHCP
3 1 (1.96%) DNS
3 1 (1.96%) IP Telephony
3 1 (1.96%) Network Security
Database & Business Intelligence
1 2 (3.92%) SQL Server
General
1 9 (17.65%) Banking
2 3 (5.88%) Billing
2 3 (5.88%) Military
2 3 (5.88%) Retail Banking
3 2 (3.92%) Finance
4 1 (1.96%) Manufacturing
4 1 (1.96%) Marketing
4 1 (1.96%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.96%) .NET
Miscellaneous
1 13 (25.49%) Blackberry
2 9 (17.65%) Management Information System
3 8 (15.69%) BYOD
4 4 (7.84%) Analytical Skills
5 3 (5.88%) Driving Licence
5 3 (5.88%) e-Learning
6 1 (1.96%) Life Science
6 1 (1.96%) Mobile Computing
6 1 (1.96%) Smartphone
Operating Systems
1 43 (84.31%) Windows
2 30 (58.82%) Windows 7
3 9 (17.65%) Android
4 8 (15.69%) Windows 10
5 7 (13.73%) Windows Server
6 6 (11.76%) Mac OS
6 6 (11.76%) Unix
6 6 (11.76%) Windows 2000
6 6 (11.76%) Windows Server 2008
6 6 (11.76%) Windows Vista
6 6 (11.76%) Windows XP
Processes & Methodologies
1 11 (21.57%) ITIL
2 9 (17.65%) Service Delivery
3 8 (15.69%) Coaching
4 6 (11.76%) Data Protection
4 6 (11.76%) Feasibility Study
4 6 (11.76%) Information Security
4 6 (11.76%) Performance Management
5 4 (7.84%) Incident Management
5 4 (7.84%) Time Management
6 3 (5.88%) Analytics
6 3 (5.88%) Document Management
6 3 (5.88%) Logistics
6 3 (5.88%) Mathematics
6 3 (5.88%) Process Improvement
7 1 (1.96%) Continuous Improvement
7 1 (1.96%) CRM
7 1 (1.96%) Health Informatics
7 1 (1.96%) Knowledge Management
7 1 (1.96%) Resource Management
7 1 (1.96%) Service Management
Programming Languages
1 3 (5.88%) C
2 1 (1.96%) SQL
Qualifications
1 15 (29.41%) Microsoft Certification
2 6 (11.76%) HNC
2 6 (11.76%) MCP
3 4 (7.84%) SC Cleared
3 4 (7.84%) Security Cleared
4 3 (5.88%) A+ Certification
4 3 (5.88%) MCDST
5 1 (1.96%) CCNA
5 1 (1.96%) Cisco Certification
Quality Assurance & Compliance
1 8 (15.69%) SLA
System Software
1 27 (52.94%) Active Directory
2 3 (5.88%) Microsoft App-V
3 1 (1.96%) VMware Infrastructure
Systems Management
1 14 (27.45%) SCCM
Vendors
1 30 (58.82%) Microsoft
2 14 (27.45%) Cisco
3 9 (17.65%) Citrix
4 6 (11.76%) Lotus
5 3 (5.88%) Bloomberg
5 3 (5.88%) Reuters
5 3 (5.88%) VMware
5 3 (5.88%) Xerox
6 1 (1.96%) ServiceNow