Customer-Centricity Jobs in West Yorkshire

Customer-Centric
Yorkshire > West Yorkshire

The table below provides summary statistics for permanent job vacancies advertised in West Yorkshire requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 21 May 2025, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 52 144 131
Rank change year-on-year +92 -13 +15
Permanent jobs citing Customer-Centricity 62 15 117
As % of all permanent jobs advertised in West Yorkshire 4.50% 0.50% 2.33%
As % of the Processes & Methodologies category 4.71% 0.58% 2.38%
Number of salaries quoted 11 12 23
10th Percentile £32,500 £32,550 £43,500
25th Percentile £36,750 £42,938 £62,500
Median annual salary (50th Percentile) £40,000 £56,500 £70,000
Median % change year-on-year -29.20% -19.29% +14.29%
75th Percentile £90,000 £57,250 £72,500
90th Percentile £95,000 £59,725 -
Yorkshire median annual salary £51,250 £51,250 £70,000
% change year-on-year - -26.79% +27.27%

All Process and Methodology Skills
West Yorkshire

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 1,316 2,574 4,921
As % of all permanent jobs advertised in West Yorkshire 95.43% 85.46% 98.11%
Number of salaries quoted 707 1,866 2,286
10th Percentile £25,313 £28,125 £34,025
25th Percentile £37,500 £39,000 £41,250
Median annual salary (50th Percentile) £53,000 £52,000 £55,000
Median % change year-on-year +1.92% -5.45% +4.76%
75th Percentile £73,886 £69,500 £73,750
90th Percentile £94,267 £84,964 £86,393
Yorkshire median annual salary £47,683 £50,000 £55,000
% change year-on-year -4.63% -9.09% +9.62%

Customer-Centricity
Job Vacancy Trend in West Yorkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Customer-Centricity in West Yorkshire

Customer-Centricity
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Customer-Centricity in West Yorkshire.

Salary trend for Customer-Centricity in West Yorkshire

Customer-Centricity
Salary Histogram in West Yorkshire

Salary distribution for jobs citing Customer-Centricity in West Yorkshire over the 6 months to 21 May 2025.

Salary histogram for Customer-Centricity in West Yorkshire

Customer-Centricity
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the West Yorkshire region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +65 20 £50,500 -10.62% 36
Pontefract - 3 £40,000 -
Wakefield - 3 - - 3
Huddersfield +12 2 - -
Ilkley - 2 - -
Knottingley - 2 - -
Liversedge - 2 - -
Mirfield - 2 - -
Ossett - 2 - -
Otley - 2 - -
Batley - 2 - - 2
Bradford - 2 - - 1
Brighouse - 2 - -
Castleford - 2 - -
Dewsbury - 2 - -
Elland - 2 - -
Halifax - 2 - -
Heckmondwike - 2 - -
Wetherby - 2 - -
Cleckheaton - 1 - -
Pudsey - 1 - -
Customer-Centricity
Yorkshire

Customer-Centricity
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (1.61%) Microsoft 365
Communications & Networking
1 4 (6.45%) LAN
1 4 (6.45%) WAN
2 1 (1.61%) Cisco IPT
2 1 (1.61%) Firewall
Development Applications
1 5 (8.06%) JIRA
General
1 8 (12.90%) Social Skills
2 4 (6.45%) Inclusion and Diversity
3 3 (4.84%) Organisational Skills
4 1 (1.61%) Influencing Skills
4 1 (1.61%) Marketing
Job Titles
1 50 (80.65%) IT Manager
2 6 (9.68%) Lead
3 3 (4.84%) Customer Support Manager
3 3 (4.84%) Support Manager
4 2 (3.23%) Service Desk Team Leader
4 2 (3.23%) Team Leader
5 1 (1.61%) Account Manager
5 1 (1.61%) Data Manager
5 1 (1.61%) Data Protection Manager
5 1 (1.61%) Enterprise Account Manager
5 1 (1.61%) IT Security Specialist
5 1 (1.61%) Lead Network Engineer
5 1 (1.61%) Network Engineer
5 1 (1.61%) Security Specialist
Miscellaneous
1 4 (6.45%) Hybrid Cloud
2 2 (3.23%) Management Information System
Processes & Methodologies
1 50 (80.65%) Computer Science
2 6 (9.68%) Problem-Solving
3 5 (8.06%) Continuous Improvement
3 5 (8.06%) Service Management
3 5 (8.06%) Trend Analysis
4 4 (6.45%) Business Strategy
4 4 (6.45%) Customer Experience
4 4 (6.45%) Infrastructure as Code
4 4 (6.45%) Network Virtualisation
4 4 (6.45%) Roadmaps
4 4 (6.45%) Strategic Planning
4 4 (6.45%) Strategic Roadmap
5 3 (4.84%) Customer Service
5 3 (4.84%) ITIL
5 3 (4.84%) Service Delivery
5 3 (4.84%) Service Desk Management
6 2 (3.23%) Incident Response
6 2 (3.23%) Migration
6 2 (3.23%) Process Improvement
6 2 (3.23%) Process Management
Programming Languages
1 4 (6.45%) Python
Qualifications
1 50 (80.65%) Computer Science Degree
1 50 (80.65%) Degree
Systems Management
1 4 (6.45%) Ansible
1 4 (6.45%) Terraform
Vendors
1 4 (6.45%) Aruba
1 4 (6.45%) Cisco
1 4 (6.45%) Fortinet
1 4 (6.45%) Mellanox
1 4 (6.45%) NVIDIA
1 4 (6.45%) Palo Alto
2 2 (3.23%) ServiceNow
2 2 (3.23%) Zoho
3 1 (1.61%) Microsoft
3 1 (1.61%) OneTrust