Period
to 18 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 18 December 2017 with a comparison to the same period in the previous 2 years.

Customer-Centric
England > Yorkshire
6 months to
18 Dec 2017
Same period 2016 Same period 2015
Rank 240 264 314
Rank change year-on-year +24 +50 +63
Permanent jobs citing Customer-Centricity 68 61 53
As % of all permanent IT jobs advertised in Yorkshire 0.69% 0.56% 0.41%
As % of the Processes & Methodologies category 0.77% 0.62% 0.46%
Number of salaries quoted 59 56 34
Yorkshire median annual salary £42,500 £55,000 £47,500
Median salary % change year-on-year -22.73% +15.79% +26.67%
10th Percentile £32,500 £31,500 £27,500
90th Percentile £77,500 £71,250 £56,000
England median annual salary £50,000 £55,000 £45,000
% change year-on-year -9.09% +22.22% -10.00%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8875 9829 11597
As % of all permanent IT jobs advertised in Yorkshire 90.16% 89.63% 90.01%
Number of salaries quoted 7457 8226 9488
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% +2.56%
10th Percentile £26,250 £26,000 £26,250
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer-Centricity
Job Vacancy Trend in Yorkshire

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Yorkshire.

Salary trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Customer-Centricity in Yorkshire over the 6 months to 18 December 2017.

Salary histogram for Customer-Centricity in Yorkshire

Customer-Centricity
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Yorkshire region over the 6 months to 18 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +45 56 £42,500 +21.43% 3
North Yorkshire -14 5 £45,000 -19.64%
South Yorkshire - 4 £35,000 -
East Yorkshire - 1 £45,000 -
Customer-Centricity
England

For the 6 months to 18 December 2017, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Customer-Centricity.

1 34 (50.00%) Microsoft
2 27 (39.71%) SQL
2 27 (39.71%) .NET
3 24 (35.29%) SQL Server
3 24 (35.29%) Stakeholder Management
4 23 (33.82%) C#
5 22 (32.35%) MVC
6 20 (29.41%) Agile Software Development
7 19 (27.94%) Finance
8 17 (25.00%) Windows
9 14 (20.59%) Active Directory
10 13 (19.12%) Project Management
10 13 (19.12%) SharePoint
10 13 (19.12%) ADO.NET
10 13 (19.12%) ASP.NET
10 13 (19.12%) Visual Studio
10 13 (19.12%) PowerShell
10 13 (19.12%) ASP.NET MVC
10 13 (19.12%) Web Application Development
10 13 (19.12%) SQL Server Management Studio (SSMS)
10 13 (19.12%) Collaborative Working
11 11 (16.18%) Process Improvement
12 10 (14.71%) Open Source
12 10 (14.71%) DevOps
12 10 (14.71%) IIS
13 9 (13.24%) HTML
13 9 (13.24%) JavaScript
13 9 (13.24%) CSS
13 9 (13.24%) TDD
13 9 (13.24%) Web Development

Customer-Centricity
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (19.12%) SharePoint
2 10 (14.71%) IIS
3 7 (10.29%) CMS
4 1 (1.47%) MS Exchange
Applications
1 2 (2.94%) Microsoft Project
2 1 (1.47%) Microsoft Office
Cloud Services
1 1 (1.47%) Google Analytics
1 1 (1.47%) Office 365
1 1 (1.47%) SaaS
Communications & Networking
1 4 (5.88%) Firewall
1 4 (5.88%) LAN
1 4 (5.88%) VPN
1 4 (5.88%) WAN
2 2 (2.94%) Internet
3 1 (1.47%) BGP
3 1 (1.47%) Cisco ASA
3 1 (1.47%) DNS
3 1 (1.47%) EIGRP
3 1 (1.47%) Fibre Channel
3 1 (1.47%) IPsec
3 1 (1.47%) iSCSI
3 1 (1.47%) MPLS
3 1 (1.47%) OSPF
3 1 (1.47%) SAN
3 1 (1.47%) SMS
3 1 (1.47%) SSL
3 1 (1.47%) TCP/IP
3 1 (1.47%) VPLS
3 1 (1.47%) VRRP
Database & Business Intelligence
1 24 (35.29%) SQL Server
2 2 (2.94%) BusinessObjects
3 1 (1.47%) Power BI
3 1 (1.47%) SQL Server 2008
3 1 (1.47%) SQL Server 2012
3 1 (1.47%) SQL Server Integration Services
Development Applications
1 13 (19.12%) SQL Server Management Studio (SSMS)
1 13 (19.12%) Visual Studio
General
1 19 (27.94%) Finance
2 6 (8.82%) Marketing
3 4 (5.88%) Manufacturing
4 2 (2.94%) Banking
4 2 (2.94%) Retail
4 2 (2.94%) Retail Banking
Job Titles
1 14 (20.59%) Analyst
2 13 (19.12%) .NET Developer
2 13 (19.12%) Developer
3 9 (13.24%) Head of Delivery
3 9 (13.24%) Head of Development
4 8 (11.76%) Active Directory Analyst
4 8 (11.76%) Active Directory Support
4 8 (11.76%) Active Directory Support Analyst
4 8 (11.76%) Applications Support
4 8 (11.76%) Applications Support Analyst
4 8 (11.76%) Exchange Support
4 8 (11.76%) Head of IT
4 8 (11.76%) SharePoint Analyst
4 8 (11.76%) SharePoint Support
4 8 (11.76%) Support Analyst
5 6 (8.82%) Project Manager
6 3 (4.41%) 3rd Line Engineer
6 3 (4.41%) Product Manager
7 2 (2.94%) 2nd Line Engineer
7 2 (2.94%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 27 (39.71%) .NET
2 13 (19.12%) ADO.NET
2 13 (19.12%) ASP.NET
2 13 (19.12%) ASP.NET MVC
3 9 (13.24%) CSS
3 9 (13.24%) HTML
4 4 (5.88%) .NET Framework
Miscellaneous
1 7 (10.29%) AS400
1 7 (10.29%) iSeries
2 6 (8.82%) Analytical Skills
3 4 (5.88%) CCTV
4 2 (2.94%) PMI
5 1 (1.47%) Management Information System
5 1 (1.47%) NHS
Operating Systems
1 17 (25.00%) Windows
2 4 (5.88%) Windows Server
3 3 (4.41%) Windows 10
3 3 (4.41%) Windows Server 2003
3 3 (4.41%) Windows Server 2008
3 3 (4.41%) Windows Server 2012
3 3 (4.41%) Windows XP
4 2 (2.94%) Linux
5 1 (1.47%) Mac OS
Processes & Methodologies
1 24 (35.29%) Stakeholder Management
2 22 (32.35%) MVC
3 20 (29.41%) Agile Software Development
4 13 (19.12%) Collaborative Working
4 13 (19.12%) Project Management
4 13 (19.12%) Web Application Development
5 11 (16.18%) Process Improvement
6 10 (14.71%) DevOps
6 10 (14.71%) Open Source
7 9 (13.24%) BDD
7 9 (13.24%) Continuous Integration
7 9 (13.24%) Responsive Web Design
7 9 (13.24%) Software Delivery
7 9 (13.24%) TDD
7 9 (13.24%) Web Development
8 8 (11.76%) Business Intelligence
8 8 (11.76%) IT Strategy
8 8 (11.76%) Line Management
8 8 (11.76%) Stakeholder and Relationship Management
9 7 (10.29%) Continuous Improvement
Programming Languages
1 27 (39.71%) SQL
2 23 (33.82%) C#
3 13 (19.12%) PowerShell
4 9 (13.24%) JavaScript
5 1 (1.47%) Java
5 1 (1.47%) PHP
Qualifications
1 4 (5.88%) MCSA
1 4 (5.88%) MCSE
1 4 (5.88%) Microsoft Certification
2 3 (4.41%) MCP
3 2 (2.94%) APMP
3 2 (2.94%) PMI Certification
3 2 (2.94%) PRINCE2 Practitioner
4 1 (1.47%) CCNA
4 1 (1.47%) Cisco Certification
4 1 (1.47%) Degree
Quality Assurance & Compliance
1 2 (2.94%) PMO
2 1 (1.47%) ISO/IEC 27001
2 1 (1.47%) PCI DSS
2 1 (1.47%) SLA
System Software
1 14 (20.59%) Active Directory
2 4 (5.88%) Terminal Services
3 3 (4.41%) Hyper-V
3 3 (4.41%) VMware Infrastructure
Systems Management
1 8 (11.76%) NetBackup
2 3 (4.41%) Backup Exec
2 3 (4.41%) Systems Management Server (SMS)
Vendors
1 34 (50.00%) Microsoft
2 8 (11.76%) Cisco
3 6 (8.82%) SAP
4 4 (5.88%) Epicor
4 4 (5.88%) VMware
5 3 (4.41%) Symantec
5 3 (4.41%) Veeam
6 1 (1.47%) CheckPoint
6 1 (1.47%) Google
6 1 (1.47%) Pega