Period
to 20 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
England > Yorkshire
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 261 297 295
Rank change year-on-year +36 -2 +62
Permanent jobs citing Customer-Centricity 50 36 73
As % of all permanent IT jobs advertised in Yorkshire 0.52% 0.34% 0.61%
As % of the Processes & Methodologies category 0.56% 0.37% 0.68%
Number of salaries quoted 49 33 52
Yorkshire median annual salary £115,000 £55,000 £55,000
Median salary % change year-on-year +109.09% - +96.43%
10th Percentile £22,000 £31,750 £25,500
90th Percentile £118,000 £70,500 £67,500
England median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +15.13%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,908 9,809 10,798
As % of all permanent IT jobs advertised in Yorkshire 92.49% 92.27% 90.12%
Number of salaries quoted 7,481 8,350 8,961
Yorkshire median annual salary £43,750 £42,500 £40,000
Median salary % change year-on-year +2.94% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £62,500 £61,250 £61,250
England median annual salary £50,000 £50,000 £50,000

Customer-Centricity
Job Vacancy Trend in Yorkshire

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Yorkshire.

Salary trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Customer-Centricity in Yorkshire over the 6 months to 20 July 2018.

Salary histogram for Customer-Centricity in Yorkshire

Customer-Centricity
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Yorkshire region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +28 24 £40,000 -33.33% 3
North Yorkshire +16 9 £115,000 +109.09% 1
South Yorkshire +6 6 £60,000 +71.43% 2
Customer-Centricity
England

For the 6 months to 20 July 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Customer-Centricity.

1 29 (58.00%) Finance
2 28 (56.00%) Agile Software Development
3 26 (52.00%) Retail
4 25 (50.00%) Stakeholder Management
5 24 (48.00%) Amazon AWS
5 24 (48.00%) Waterfall
5 24 (48.00%) DevOps
6 23 (46.00%) QA
7 22 (44.00%) Resource Management
7 22 (44.00%) IT Strategy
8 21 (42.00%) Service Delivery
9 20 (40.00%) Problem Management
9 20 (40.00%) Enterprise Architecture
9 20 (40.00%) Capacity Management
10 16 (32.00%) Microsoft
11 11 (22.00%) Customer-Centric Approach
12 9 (18.00%) SQL Server
12 9 (18.00%) Microsoft Azure
13 8 (16.00%) Degree
13 8 (16.00%) Office 365
14 7 (14.00%) Telecoms
14 7 (14.00%) SQL
14 7 (14.00%) Project Management
15 6 (12.00%) ITIL
15 6 (12.00%) Banking
15 6 (12.00%) Computer Science
15 6 (12.00%) Customer Requirements
16 5 (10.00%) Analytics
16 5 (10.00%) Analytical Skills
16 5 (10.00%) JIRA

Customer-Centricity
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.00%) Confluence
2 2 (4.00%) Oracle SOA Suite
2 2 (4.00%) SharePoint
Applications
1 5 (10.00%) Microsoft Office
2 2 (4.00%) Microsoft Excel
2 2 (4.00%) Spreadsheet
Business Applications
1 5 (10.00%) Dynamics AX
2 3 (6.00%) Dynamics CRM
Cloud Services
1 24 (48.00%) Amazon AWS
2 9 (18.00%) Microsoft Azure
3 8 (16.00%) Office 365
4 3 (6.00%) Dynamics 365
5 2 (4.00%) BlazeMeter
5 2 (4.00%) BrowserStack
6 1 (2.00%) IBM Blueworks
Communications & Networking
1 4 (8.00%) LAN
1 4 (8.00%) WAN
2 2 (4.00%) Intranet
2 2 (4.00%) Skype
3 1 (2.00%) Remote Desktop
Database & Business Intelligence
1 9 (18.00%) SQL Server
2 4 (8.00%) Data Warehouse
3 3 (6.00%) Azure SQL Database
4 2 (4.00%) BusinessObjects
4 2 (4.00%) Power BI
4 2 (4.00%) PowerPivot
4 2 (4.00%) ROLAP
4 2 (4.00%) SQL Server Analysis Services
4 2 (4.00%) SQL Server Integration Services
4 2 (4.00%) SQL Server Reporting Services
Development Applications
1 5 (10.00%) JIRA
2 2 (4.00%) Appium
2 2 (4.00%) Git (software)
2 2 (4.00%) NUnit
2 2 (4.00%) Selenium
2 2 (4.00%) SpecFlow
2 2 (4.00%) Subversion
2 2 (4.00%) TeamCity
2 2 (4.00%) WebDriver
2 2 (4.00%) Zephyr
General
1 29 (58.00%) Finance
2 26 (52.00%) Retail
3 7 (14.00%) Telecoms
4 6 (12.00%) Banking
5 5 (10.00%) Billing
6 4 (8.00%) Advertising
7 3 (6.00%) Retail Banking
8 2 (4.00%) Investment Banking
9 1 (2.00%) Manufacturing
9 1 (2.00%) Marketing
Job Titles
1 11 (22.00%) Head of Strategy
2 6 (12.00%) Head of IT
3 5 (10.00%) Consultant
3 5 (10.00%) Coordinator
4 4 (8.00%) Analyst
4 4 (8.00%) Senior Analyst
5 3 (6.00%) Team Leader
6 2 (4.00%) Automation Test Analyst
6 2 (4.00%) Delivery Manager
6 2 (4.00%) ERP Consultant
6 2 (4.00%) Functional Consultant
6 2 (4.00%) IT Manager
6 2 (4.00%) QA Analyst
6 2 (4.00%) QA Test Analyst
6 2 (4.00%) Senior Test Analyst
6 2 (4.00%) Service Analyst
6 2 (4.00%) Service Desk Analyst
6 2 (4.00%) SharePoint Consultant
6 2 (4.00%) Solutions Designer
6 2 (4.00%) Test Analyst
Libraries, Frameworks & Software Standards
1 4 (8.00%) .NET
Miscellaneous
1 6 (12.00%) Computer Science
2 5 (10.00%) Analytical Skills
3 4 (8.00%) Management Information System
4 3 (6.00%) Public Cloud
5 2 (4.00%) Self-Motivation
5 2 (4.00%) User Experience
6 1 (2.00%) Virtual Team
Processes & Methodologies
1 28 (56.00%) Agile Software Development
2 25 (50.00%) Stakeholder Management
3 24 (48.00%) DevOps
3 24 (48.00%) Waterfall
4 22 (44.00%) IT Strategy
4 22 (44.00%) Resource Management
5 21 (42.00%) Service Delivery
6 20 (40.00%) Capacity Management
6 20 (40.00%) Enterprise Architecture
6 20 (40.00%) Problem Management
7 11 (22.00%) Customer-Centric Approach
8 7 (14.00%) Project Management
9 6 (12.00%) Customer Requirements
9 6 (12.00%) ITIL
10 5 (10.00%) Analytics
10 5 (10.00%) B2B
10 5 (10.00%) ERP
11 4 (8.00%) Security Testing
11 4 (8.00%) Test Automation
11 4 (8.00%) TOGAF
Programming Languages
1 7 (14.00%) SQL
2 3 (6.00%) C#
2 3 (6.00%) PowerShell
2 3 (6.00%) Shell Script
3 2 (4.00%) T-SQL
3 2 (4.00%) VB
3 2 (4.00%) VBA
3 2 (4.00%) VBScript
3 2 (4.00%) X++
4 1 (2.00%) Java
Qualifications
1 8 (16.00%) Degree
2 4 (8.00%) Computer Science Degree
3 3 (6.00%) ISEB
3 3 (6.00%) ITIL Certification
4 2 (4.00%) ISTQB
4 2 (4.00%) Master's Degree
4 2 (4.00%) MBA
Quality Assurance & Compliance
1 23 (46.00%) QA
2 1 (2.00%) SLA
Systems Management
1 2 (4.00%) HP Fortify
Vendors
1 16 (32.00%) Microsoft
2 4 (8.00%) Cisco
3 2 (4.00%) Cognizant
3 2 (4.00%) Oracle
4 1 (2.00%) Salesforce.com