The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Service Management
Yorkshire / West Yorkshire
Rank 89 95 73
Rank change year-on-year +6 -22  
Permanent jobs citing Service Management 99 121 167
As % of all permanent IT jobs advertised in West Yorkshire 2.78% 2.75% 3.37%
As % of the Processes & Methodologies category 3.07% 3.07% 3.75%
Number of salaries quoted 81 74 115
Median salary £38,000 £38,500 £37,375
Median salary % change year-on-year -1.29% +3.01%  
90% offered a salary of more than £30,000 £21,700 £22,500
10% offered a salary of more than £55,000 £46,600 £51,000
UK excluding London median salary £44,869 £42,500 £45,000
% change year-on-year +5.57% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
West Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 3223 3941 4448
As % of all permanent IT job vacancies advertised in West Yorkshire 90.48% 89.45% 89.64%
Number of salaries quoted 2853 3258 3503
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in West Yorkshire.

Salary trend for Service Management in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Management in West Yorkshire over the 3 months to 23 March 2017.

Salary histogram for Service Management in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +22 69 £37,500 -6.25% 5
Bradford -2 16 £43,250 +19.31% 2
Wakefield -14 9 £34,500 +76.92% 2
Castleford - 2 £40,000 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Service Management.

1 133 (75.57%) ITIL
2 60 (34.09%) Change Management
3 42 (23.86%) Microsoft
4 41 (23.30%) ITSM
5 40 (22.73%) Service Delivery
6 39 (22.16%) Windows
7 34 (19.32%) VMware
8 32 (18.18%) Active Directory
8 32 (18.18%) Windows Server
9 29 (16.48%) MS Exchange
10 28 (15.91%) Windows 7
11 27 (15.34%) Finance
11 27 (15.34%) SAN
12 26 (14.77%) Configuration Management
12 26 (14.77%) ITIL V3
13 23 (13.07%) Exchange Server 2010
13 23 (13.07%) DNS
13 23 (13.07%) SQL Server
14 22 (12.50%) Data Centre
15 21 (11.93%) VMware Infrastructure
15 21 (11.93%) Degree
16 20 (11.36%) ITIL Certification
16 20 (11.36%) Disaster Recovery
17 19 (10.80%) Windows Server 2012
17 19 (10.80%) DHCP
18 18 (10.23%) Microsoft Certification
18 18 (10.23%) Coaching
19 16 (9.09%) Windows Server 2008
19 16 (9.09%) Project Management
19 16 (9.09%) SLA

Service Management
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (16.48%) MS Exchange
2 23 (13.07%) Exchange Server 2010
3 14 (7.95%) IIS
4 3 (1.70%) SharePoint
4 3 (1.70%) Skype for Business
5 2 (1.14%) Exchange Server 2013
6 1 (0.57%) CloudStack
6 1 (0.57%) Exchange Server 2003
6 1 (0.57%) Exchange Server 2007
6 1 (0.57%) JBoss
6 1 (0.57%) OpenStack
6 1 (0.57%) Tomcat
6 1 (0.57%) WebLogic
6 1 (0.57%) WebSphere
Applications
1 8 (4.55%) MS Office
2 7 (3.98%) MS Excel
3 4 (2.27%) MS Visio
4 3 (1.70%) MS PowerPoint
Business Applications
1 4 (2.27%) Remedy ITSM
2 1 (0.57%) Dynamics CRM
2 1 (0.57%) Salesforce.com CRM
Cloud Services
1 5 (2.84%) Office 365
2 3 (1.70%) Microsoft Azure
3 1 (0.57%) Amazon AWS
3 1 (0.57%) Azure Active Directory
3 1 (0.57%) Google Cloud Platform
3 1 (0.57%) Google Compute Engine
3 1 (0.57%) SaaS
Communications & Networking
1 27 (15.34%) SAN
2 23 (13.07%) DNS
3 19 (10.80%) DHCP
4 12 (6.82%) Firewall
4 12 (6.82%) LAN
4 12 (6.82%) WAN
5 7 (3.98%) IP Telephony
5 7 (3.98%) TCP/IP
6 3 (1.70%) Remote Desktop
7 2 (1.14%) HTTP
7 2 (1.14%) Skype
7 2 (1.14%) Telepresence
8 1 (0.57%) Cisco ASA
8 1 (0.57%) Internet
8 1 (0.57%) NAS
8 1 (0.57%) Network Security
Database & Business Intelligence
1 23 (13.07%) SQL Server
2 7 (3.98%) SQL Server 2008
3 4 (2.27%) SQL Server 2005
3 4 (2.27%) SQL Server 2012
4 3 (1.70%) Data Warehouse
4 3 (1.70%) SQL Server 2014
Development Applications
1 2 (1.14%) Gatling
1 2 (1.14%) JMeter
1 2 (1.14%) LoadRunner
2 1 (0.57%) Atlassian Bamboo
2 1 (0.57%) Bitbucket
2 1 (0.57%) JIRA
2 1 (0.57%) Octopus Deploy
General
1 27 (15.34%) Finance
2 15 (8.52%) Telecoms
3 4 (2.27%) Marketing
4 3 (1.70%) Pharmaceutical
5 2 (1.14%) Back Office
5 2 (1.14%) Manufacturing
6 1 (0.57%) Financial Institution
Job Titles
1 51 (28.98%) Analyst
2 28 (15.91%) Service Analyst
2 28 (15.91%) Service Manager
3 20 (11.36%) Service Improvement Analyst
4 17 (9.66%) ITIL Manager
4 17 (9.66%) Support Analyst
5 16 (9.09%) Architect
6 14 (7.95%) IT Manager
6 14 (7.95%) Technical Analyst
7 13 (7.39%) Infrastructure Analyst
7 13 (7.39%) IT Services Manager
8 12 (6.82%) ITIL Service Manager
8 12 (6.82%) Service Desk Analyst
8 12 (6.82%) Technical Support
8 12 (6.82%) Technical Support Analyst
9 11 (6.25%) Infrastructure Support
9 11 (6.25%) Infrastructure Support Analyst
9 11 (6.25%) Senior Analyst
9 11 (6.25%) Technical Infrastructure Analyst
10 10 (5.68%) Change Manager
Libraries, Frameworks & Software Standards
1 7 (3.98%) .NET
2 5 (2.84%) XML
3 3 (1.70%) ASP.NET
4 2 (1.14%) Oracle Fusion
4 2 (1.14%) SOAP
5 1 (0.57%) Visualforce
5 1 (0.57%) Web Services
Miscellaneous
1 22 (12.50%) Data Centre
2 7 (3.98%) HP Storage
2 7 (3.98%) iPad
2 7 (3.98%) iPhone
3 6 (3.41%) Analytical Skills
4 3 (1.70%) Celerra
4 3 (1.70%) CLARiiON
4 3 (1.70%) Linux Command Line
5 2 (1.14%) Computer Science
5 2 (1.14%) NHS
6 1 (0.57%) Clustering
6 1 (0.57%) CMDB
6 1 (0.57%) Fintech
6 1 (0.57%) PACS
6 1 (0.57%) Replication
6 1 (0.57%) User Experience
6 1 (0.57%) Video Conferencing
Operating Systems
1 39 (22.16%) Windows
2 32 (18.18%) Windows Server
3 28 (15.91%) Windows 7
4 19 (10.80%) Windows Server 2012
5 16 (9.09%) Windows Server 2008
6 13 (7.39%) HPUX
6 13 (7.39%) Linux
7 7 (3.98%) Windows Server 2003
8 4 (2.27%) Red Hat Enterprise Linux
8 4 (2.27%) Unix
8 4 (2.27%) Windows 10
9 3 (1.70%) Windows 8
10 2 (1.14%) Windows Vista
10 2 (1.14%) Windows XP
11 1 (0.57%) Mac OS
Processes & Methodologies
1 133 (75.57%) ITIL
2 60 (34.09%) Change Management
3 41 (23.30%) ITSM
4 40 (22.73%) Service Delivery
5 26 (14.77%) Configuration Management
5 26 (14.77%) ITIL V3
6 20 (11.36%) Disaster Recovery
7 18 (10.23%) Coaching
8 16 (9.09%) Project Management
9 15 (8.52%) Continuous Improvement
10 13 (7.39%) Capacity Planning
10 13 (7.39%) Stakeholder Management
11 12 (6.82%) Release Management
12 11 (6.25%) DevOps
13 10 (5.68%) Problem Management
14 9 (5.11%) Incident Management
15 8 (4.55%) Agile Software Development
15 8 (4.55%) Process Management
15 8 (4.55%) Service Design
15 8 (4.55%) TOGAF
Programming Languages
1 12 (6.82%) PowerShell
2 8 (4.55%) SQL
3 6 (3.41%) C
3 6 (3.41%) C#
4 3 (1.70%) Shell Script
4 3 (1.70%) VB.NET
5 1 (0.57%) Apex Code
5 1 (0.57%) JavaScript
5 1 (0.57%) Python
5 1 (0.57%) Ruby
Qualifications
1 21 (11.93%) Degree
2 20 (11.36%) ITIL Certification
3 18 (10.23%) Microsoft Certification
4 12 (6.82%) MCSE
5 6 (3.41%) MCITP
5 6 (3.41%) VMware Certified Professional (VCP)
6 3 (1.70%) ISEB
6 3 (1.70%) ITIL Foundation Certificate
6 3 (1.70%) MCDST
6 3 (1.70%) MCSA
6 3 (1.70%) MCTS
7 2 (1.14%) CCNA
7 2 (1.14%) Cisco Certification
7 2 (1.14%) ISTQB
7 2 (1.14%) PMP
8 1 (0.57%) CCNP
8 1 (0.57%) CCSP
8 1 (0.57%) IIBA
8 1 (0.57%) MBA
8 1 (0.57%) RHCE
Quality Assurance & Compliance
1 16 (9.09%) SLA
2 9 (5.11%) QA
3 4 (2.27%) ISO/IEC 27001
3 4 (2.27%) PMO
3 4 (2.27%) Sarbanes-Oxley
4 2 (1.14%) HL7
4 2 (1.14%) ISO 9000
System Software
1 32 (18.18%) Active Directory
2 21 (11.93%) VMware Infrastructure
3 11 (6.25%) vSphere
4 7 (3.98%) XenApp
4 7 (3.98%) XenDesktop
5 5 (2.84%) Virtual Machines
6 2 (1.14%) Terminal Server
7 1 (0.57%) Hyper-V
7 1 (0.57%) KVM
7 1 (0.57%) VMware ESXi
7 1 (0.57%) Xen
7 1 (0.57%) XenServer
Systems Management
1 2 (1.14%) Opscode Chef
1 2 (1.14%) Puppet
1 2 (1.14%) SCCM
2 1 (0.57%) Microsoft Clustering
2 1 (0.57%) Tivoli
Vendors
1 42 (23.86%) Microsoft
2 34 (19.32%) VMware
3 13 (7.39%) Cisco
3 13 (7.39%) HP
3 13 (7.39%) Oracle
4 12 (6.82%) Veeam
5 8 (4.55%) Citrix
6 6 (3.41%) 3PAR
6 6 (3.41%) Dell
7 5 (2.84%) Avaya
8 4 (2.27%) BMC
8 4 (2.27%) NetApp
8 4 (2.27%) Red Hat
8 4 (2.27%) Remedy
9 3 (1.70%) EMC
9 3 (1.70%) ServiceNow
10 2 (1.14%) Salesforce.com
10 2 (1.14%) SAP
10 2 (1.14%) Snow
11 1 (0.57%) Apple
Halifax, West Yorkshire
Erin Associates
Salary: £35000 - £40000 per annum + excellent benefits
Posted: Yesterday
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £45000 - £55000 per annum + car, pension, bonus etc.
Posted: Yesterday
Wakefield, West Yorkshire
Michael Bailey Associates
Salary: MARKET SALARY
Posted: 6 days ago
Leeds, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Brighouse, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: From £34,000 to £38,000 per annum + Pension+ Private Medical Insurance
Posted: 2 days ago
HQ in Leeds or Hub Offices in Exeter, London,...
NHS Digital
Salary: £26,302 - £35,225
Posted: 15 days ago
Leeds, Yorkshire
Sky Betting and Gaming
Posted: 8 days ago
Wakefield
Huxley
Salary: £50000 - £60000 per annum + bonus + benefits
Posted: 21 days ago
West Yorkshire
Baltimore
Salary: £Competitive
Posted: 4 days ago
Leeds
Interquest - IQ Tech
Salary: £30000 - £38000 per annum
Posted: 17 days ago
Leeds, United Kingdom
NHS Digital
Salary: £31,383 - £41, 373 per annum
Posted: 21 days ago