The median annual salary for a Help Desk Support was £19,250 in advertised job vacancies in Yorkshire during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
England / Yorkshire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 239 233 254
Rank change year-on-year -6 +21  
Permanent jobs requiring a Help Desk Support 4 14 10
As % of all permanent IT jobs advertised in Yorkshire 0.074% 0.25% 0.15%
As % of the Job Titles category 0.076% 0.25% 0.15%
Number of salaries quoted 4 8 10
Median salary £19,250 £21,250 £20,500
Median salary % change year-on-year -9.41% +3.65%  
90% offered a salary of more than £17,950 £18,950 £18,450
10% offered a salary of more than £23,700 £23,550 £21,000
UK excluding London median salary £22,000 £22,000 £22,500
% change year-on-year - -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 5275 5538 6702
As % of all permanent IT job vacancies advertised in Yorkshire 97.69% 97.69% 98.33%
Number of salaries quoted 4430 4683 5517
Median salary £40,000 £38,750 £40,000
Median salary % change year-on-year +3.22% -3.12%  
90% offered a salary of more than £25,186 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Help Desk Support
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Yorkshire.

Salary trend for Help Desk Support in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +13 4 £19,250 -12.50%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 22 June 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Help Desk Support in the job title.

1 12 (66.67%) Windows
2 10 (55.56%) Active Directory
3 8 (44.44%) SLA
3 8 (44.44%) Windows Server
4 7 (38.89%) Microsoft
5 6 (33.33%) Windows 7
5 6 (33.33%) Windows Server 2008
5 6 (33.33%) Microsoft Office
6 4 (22.22%) Data Centre
6 4 (22.22%) VMware
6 4 (22.22%) Time Management
6 4 (22.22%) VMware Infrastructure
6 4 (22.22%) ITIL
6 4 (22.22%) MS Exchange
7 3 (16.67%) Windows XP
7 3 (16.67%) DNS
7 3 (16.67%) Citrix
7 3 (16.67%) Windows Server 2003
7 3 (16.67%) Degree
7 3 (16.67%) Windows Vista
7 3 (16.67%) Office 365
7 3 (16.67%) Windows 10
7 3 (16.67%) Windows Server 2012
8 2 (11.11%) Android
8 2 (11.11%) Windows Phone
8 2 (11.11%) Remote Desktop
8 2 (11.11%) ServiceNow
8 2 (11.11%) Legal
8 2 (11.11%) Handset
8 2 (11.11%) Windows 8

Help Desk Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) MS Exchange
2 1 (5.56%) Exchange Server 2010
2 1 (5.56%) SharePoint
Applications
1 6 (33.33%) Microsoft Office
Business Applications
1 1 (5.56%) Sage X3
Cloud Services
1 3 (16.67%) Office 365
Communications & Networking
1 3 (16.67%) DNS
2 2 (11.11%) Remote Desktop
2 2 (11.11%) VoIP
3 1 (5.56%) ADSL
3 1 (5.56%) Broadband
3 1 (5.56%) DHCP
3 1 (5.56%) Firewall
3 1 (5.56%) Internet
3 1 (5.56%) Intranet
3 1 (5.56%) LAN
3 1 (5.56%) PSTN
3 1 (5.56%) TCP/IP
3 1 (5.56%) VLAN
3 1 (5.56%) VPN
3 1 (5.56%) WAN
General
1 2 (11.11%) Legal
2 1 (5.56%) Telecoms
Miscellaneous
1 4 (22.22%) Data Centre
2 2 (11.11%) Handset
3 1 (5.56%) Computer Science
Operating Systems
1 12 (66.67%) Windows
2 8 (44.44%) Windows Server
3 6 (33.33%) Windows 7
3 6 (33.33%) Windows Server 2008
4 3 (16.67%) Windows 10
4 3 (16.67%) Windows Server 2003
4 3 (16.67%) Windows Server 2012
4 3 (16.67%) Windows Vista
4 3 (16.67%) Windows XP
5 2 (11.11%) Android
5 2 (11.11%) Apple iOS
5 2 (11.11%) Windows 8
5 2 (11.11%) Windows Phone
Processes & Methodologies
1 4 (22.22%) ITIL
1 4 (22.22%) Time Management
2 1 (5.56%) Case Management
2 1 (5.56%) Document Management
2 1 (5.56%) Incident Management
2 1 (5.56%) Knowledge Management
2 1 (5.56%) Mentoring
2 1 (5.56%) Service Desk Management
Programming Languages
1 1 (5.56%) PowerShell
1 1 (5.56%) SQL
Qualifications
1 3 (16.67%) Degree
2 1 (5.56%) Computer Science Degree
Quality Assurance & Compliance
1 8 (44.44%) SLA
System Software
1 10 (55.56%) Active Directory
2 4 (22.22%) VMware Infrastructure
Vendors
1 7 (38.89%) Microsoft
2 4 (22.22%) VMware
3 3 (16.67%) Citrix
4 2 (11.11%) Apple
4 2 (11.11%) Remedy
4 2 (11.11%) ServiceNow
5 1 (5.56%) Sun