Period
to 22 July 2017

The median annual salary for a Technical Support was £22,500 in advertised job vacancies in West Yorkshire during the 6 months to 22 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Yorkshire > West Yorkshire
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 245 223 231
Rank change year-on-year -22 +8 -24
Permanent jobs requiring a Technical Support 23 69 87
As % of all permanent IT jobs advertised in West Yorkshire 0.32% 0.84% 0.90%
As % of the Job Titles category 0.33% 0.86% 0.92%
Number of salaries quoted 21 67 72
West Yorkshire median annual salary £22,500 £22,500 £27,250
Median salary % change year-on-year - -17.43% +10.57%
10th Percentile £18,500 £17,000 £20,000
90th Percentile £27,750 £30,800 £38,750
Yorkshire median annual salary £22,500 £22,500 £27,000
% change year-on-year - -16.67% +1.89%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 6952 8057 9488
As % of all permanent IT job vacancies advertised in West Yorkshire 97.56% 97.84% 97.83%
Number of salaries quoted 5959 6736 7516
West Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +0.63%
10th Percentile £26,250 £26,244 £26,000
90th Percentile £62,500 £62,500 £58,750
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

Technical Support
Job Vacancy Trend in West Yorkshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Technical Support in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in West Yorkshire.

Salary trend for Technical Support in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -22 9 £19,750 -10.23% 1
Wakefield - 7 £22,500 - 1
Wetherby - 3 £25,000 -
Batley -3 2 £23,000 +12.20%
Bradford - 1 - -
Dewsbury - 1 £27,500 -
Technical Support
Yorkshire

Technical Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 22 July 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Technical Support in the job title.

1 11 (47.83%) Windows
2 9 (39.13%) Microsoft
2 9 (39.13%) Active Directory
3 8 (34.78%) VMware
4 7 (30.43%) Backup Exec
5 5 (21.74%) VMware Infrastructure
5 5 (21.74%) Cisco
5 5 (21.74%) MS Exchange
5 5 (21.74%) Microsoft Office
6 4 (17.39%) ITIL
6 4 (17.39%) SQL
6 4 (17.39%) IIS
6 4 (17.39%) NetApp
6 4 (17.39%) Telecoms
6 4 (17.39%) Retail
6 4 (17.39%) Syncsort
6 4 (17.39%) Hyper-V
6 4 (17.39%) Veeam
6 4 (17.39%) Remote Desktop
6 4 (17.39%) Windows Server
6 4 (17.39%) Server Building
7 3 (13.04%) SQL Server 2008
7 3 (13.04%) SaaS
7 3 (13.04%) iPad
7 3 (13.04%) Customer Requirements
7 3 (13.04%) Enterprise Software
7 3 (13.04%) Microsoft PowerPoint
7 3 (13.04%) Google
7 3 (13.04%) Change Management
7 3 (13.04%) Finance

Technical Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (21.74%) MS Exchange
2 4 (17.39%) IIS
3 1 (4.35%) GeoServer
3 1 (4.35%) IBM Domino
3 1 (4.35%) IBM Notes
Applications
1 5 (21.74%) Microsoft Office
2 3 (13.04%) Microsoft Excel
2 3 (13.04%) Microsoft PowerPoint
Cloud Services
1 3 (13.04%) SaaS
2 1 (4.35%) Mimecast
2 1 (4.35%) Office 365
Communications & Networking
1 4 (17.39%) Remote Desktop
2 3 (13.04%) Wi-Fi
3 2 (8.70%) Cisco ASA
3 2 (8.70%) DHCP
3 2 (8.70%) DNS
3 2 (8.70%) Firewall
3 2 (8.70%) LAN
3 2 (8.70%) VPN
3 2 (8.70%) WAN
3 2 (8.70%) Wireless
4 1 (4.35%) VoIP
Database & Business Intelligence
1 3 (13.04%) SQL Server
1 3 (13.04%) SQL Server 2008
2 1 (4.35%) GIS
2 1 (4.35%) MySQL
2 1 (4.35%) PostgreSQL
2 1 (4.35%) Relational Database
General
1 4 (17.39%) Retail
1 4 (17.39%) Telecoms
2 3 (13.04%) Finance
3 1 (4.35%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (13.04%) .NET
2 1 (4.35%) Django
Miscellaneous
1 3 (13.04%) Enterprise Software
1 3 (13.04%) iPad
2 1 (4.35%) Analytical Skills
Operating Systems
1 11 (47.83%) Windows
2 4 (17.39%) Windows Server
3 1 (4.35%) Windows 10
3 1 (4.35%) Windows 7
Processes & Methodologies
1 4 (17.39%) ITIL
1 4 (17.39%) Server Building
2 3 (13.04%) B2B
2 3 (13.04%) Change Management
2 3 (13.04%) Customer Requirements
3 2 (8.70%) Capacity Management
3 2 (8.70%) Time Management
4 1 (4.35%) Agile Software Development
4 1 (4.35%) Coaching
4 1 (4.35%) ERP
4 1 (4.35%) Incident Management
4 1 (4.35%) Line Management
4 1 (4.35%) Mentoring
4 1 (4.35%) Mobile Device Management
4 1 (4.35%) Open Source
4 1 (4.35%) Patch Management
4 1 (4.35%) Project Management
Programming Languages
1 4 (17.39%) SQL
2 3 (13.04%) VB
3 1 (4.35%) C#
3 1 (4.35%) PHP
3 1 (4.35%) Python
Qualifications
1 2 (8.70%) CCNA
1 2 (8.70%) Cisco Certification
1 2 (8.70%) SC Cleared
1 2 (8.70%) Security Cleared
2 1 (4.35%) Degree
2 1 (4.35%) MCP
2 1 (4.35%) MOS
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 9 (39.13%) Active Directory
2 5 (21.74%) VMware Infrastructure
3 4 (17.39%) Hyper-V
Systems Management
1 7 (30.43%) Backup Exec
2 1 (4.35%) SCCM
Vendors
1 9 (39.13%) Microsoft
2 8 (34.78%) VMware
3 5 (21.74%) Cisco
4 4 (17.39%) NetApp
4 4 (17.39%) Syncsort
4 4 (17.39%) Veeam
5 3 (13.04%) Google
6 2 (8.70%) CheckPoint
7 1 (4.35%) ESRI
7 1 (4.35%) Lotus
7 1 (4.35%) Veritas
7 1 (4.35%) Zend
Leeds
1 Trevelyan Square
Salary: £19,409 - £22,683
Posted: Yesterday
Wakefield
Hays Specialist Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 12 days ago