Period
to 16 January 2018

The median annual salary for a Technical Support was £30,000 in advertised job vacancies in West Yorkshire during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Yorkshire > West Yorkshire
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 236 184 222
Rank change year-on-year -52 +38 -2
Permanent jobs requiring a Technical Support 22 78 82
As % of all permanent IT jobs advertised in West Yorkshire 0.33% 1.07% 0.93%
As % of the Job Titles category 0.34% 1.10% 0.95%
Number of salaries quoted 20 74 95
West Yorkshire median annual salary £30,000 £19,750 £24,500
Median salary % change year-on-year +51.90% -19.39% -
10th Percentile £20,228 £17,450 £17,000
90th Percentile £45,000 £33,750 £30,000
Yorkshire median annual salary £26,000 £19,750 £24,500
% change year-on-year +31.65% -19.39% -0.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Yorkshire
Permanent vacancies in West Yorkshire with a recognized job title 6,464 7,108 8,625
% of permanent IT jobs with a recognized job title 97.63% 97.85% 97.48%
Number of salaries quoted 5,505 6,127 7,093
West Yorkshire median annual salary £42,500 £42,500 £41,000
Median salary % change year-on-year - +3.66% +2.50%
10th Percentile £26,750 £26,000 £26,250
90th Percentile £60,000 £62,500 £60,000
Yorkshire median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Technical Support
Job Vacancy Trend in West Yorkshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Technical Support in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in West Yorkshire.

Salary trend for Technical Support in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Technical Support in West Yorkshire over the 6 months to 16 January 2018.

Salary histogram for Technical Support in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -39 17 £40,000 +102.53% 3
Wakefield - 3 £22,500 -
Keighley - 2 £29,000 -
Technical Support
Yorkshire

Technical Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 16 January 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Technical Support in the job title.

1 15 (68.18%) Windows
2 14 (63.64%) VMware
3 13 (59.09%) VMware Infrastructure
4 11 (50.00%) Windows Server
5 10 (45.45%) Windows Server 2012
5 10 (45.45%) Windows Server 2008
5 10 (45.45%) Replication
6 9 (40.91%) Military
6 9 (40.91%) SC Cleared
6 9 (40.91%) Security Cleared
6 9 (40.91%) Service Delivery
6 9 (40.91%) Xerox
7 8 (36.36%) People Management
7 8 (36.36%) Presales
7 8 (36.36%) Citrix
7 8 (36.36%) Thin Client
7 8 (36.36%) Configuration Management
7 8 (36.36%) ITIL
7 8 (36.36%) SQL
7 8 (36.36%) TCP/IP
7 8 (36.36%) Fat Client
7 8 (36.36%) Time Management
7 8 (36.36%) Billing
8 6 (27.27%) Workflow
9 5 (22.73%) Microsoft
9 5 (22.73%) Veeam
10 4 (18.18%) Analytical Skills
10 4 (18.18%) Pharmaceutical
10 4 (18.18%) Active Directory
11 3 (13.64%) Retail

Technical Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) Exchange Server 2010
1 2 (9.09%) MS Exchange
Applications
1 2 (9.09%) Microsoft Office
2 1 (4.55%) Microsoft Excel
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 8 (36.36%) TCP/IP
2 3 (13.64%) Remote Desktop
3 2 (9.09%) DHCP
3 2 (9.09%) DNS
3 2 (9.09%) Firewall
3 2 (9.09%) VLAN
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 9 (40.91%) Military
2 8 (36.36%) Billing
3 4 (18.18%) Pharmaceutical
4 3 (13.64%) Retail
5 2 (9.09%) Finance
6 1 (4.55%) Electronics
Miscellaneous
1 10 (45.45%) Replication
2 8 (36.36%) Fat Client
2 8 (36.36%) Thin Client
3 4 (18.18%) Analytical Skills
4 3 (13.64%) NHS
5 2 (9.09%) Driving Licence
6 1 (4.55%) e-Learning
6 1 (4.55%) Management Information System
Operating Systems
1 15 (68.18%) Windows
2 11 (50.00%) Windows Server
3 10 (45.45%) Windows Server 2008
3 10 (45.45%) Windows Server 2012
4 2 (9.09%) CentOS
4 2 (9.09%) Linux
4 2 (9.09%) Ubuntu
Processes & Methodologies
1 9 (40.91%) Service Delivery
2 8 (36.36%) Configuration Management
2 8 (36.36%) ITIL
2 8 (36.36%) People Management
2 8 (36.36%) Presales
2 8 (36.36%) Time Management
3 6 (27.27%) Workflow
4 3 (13.64%) Server Building
5 2 (9.09%) Capacity Management
5 2 (9.09%) Disaster Recovery
5 2 (9.09%) High Availability
5 2 (9.09%) Incident Management
5 2 (9.09%) Network Management
5 2 (9.09%) Network Virtualisation
5 2 (9.09%) Server Virtualisation
5 2 (9.09%) Service Management
6 1 (4.55%) Logistics
6 1 (4.55%) Mathematics
6 1 (4.55%) Process Improvement
6 1 (4.55%) Project Management
Programming Languages
1 8 (36.36%) SQL
2 1 (4.55%) C
Qualifications
1 9 (40.91%) SC Cleared
1 9 (40.91%) Security Cleared
2 3 (13.64%) HNC
3 2 (9.09%) NVQ Level 4
4 1 (4.55%) A+ Certification
4 1 (4.55%) ISEB
4 1 (4.55%) ISTQB Foundation Certification
4 1 (4.55%) MCDST
4 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.55%) SLA
System Software
1 13 (59.09%) VMware Infrastructure
2 4 (18.18%) Active Directory
3 3 (13.64%) Hyper-V
4 2 (9.09%) vSphere
Systems Management
1 3 (13.64%) Backup Exec
2 2 (9.09%) vCenter Server
2 2 (9.09%) WSUS
Vendors
1 14 (63.64%) VMware
2 9 (40.91%) Xerox
3 8 (36.36%) Citrix
4 5 (22.73%) Microsoft
4 5 (22.73%) Veeam
5 3 (13.64%) NetApp
5 3 (13.64%) Syncsort
6 1 (4.55%) Apple
6 1 (4.55%) Cisco
6 1 (4.55%) Dell
6 1 (4.55%) Fortinet