Period
to 16 February 2019

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 16 February 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Yorkshire > West Yorkshire
6 months to
16 Feb 2019
Same period 2018 Same period 2017
Rank 100 124 99
Rank change year-on-year +24 -25 -25
Permanent jobs citing CRM 126 144 210
As % of all permanent IT jobs advertised in West Yorkshire 2.72% 2.09% 2.89%
As % of the Processes & Methodologies category 2.96% 2.25% 3.13%
Number of salaries quoted 107 111 172
West Yorkshire median annual salary £45,000 £41,250 £45,000
Median salary % change year-on-year +9.09% -8.33% -
10th Percentile £31,250 £22,500 £25,000
90th Percentile £71,750 £62,500 £77,500
Yorkshire median annual salary £40,000 £42,500 £45,000
% change year-on-year -5.88% -5.56% +3.45%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 4,259 6,413 6,704
As % of all permanent IT jobs advertised in West Yorkshire 91.91% 93.09% 92.28%
Number of salaries quoted 3,567 5,488 5,808
West Yorkshire median annual salary £44,000 £42,500 £42,500
Median salary % change year-on-year +3.53% - +1.19%
10th Percentile £27,500 £27,500 £26,250
90th Percentile £63,600 £60,000 £62,500
Yorkshire median annual salary £43,000 £42,500 £41,500
% change year-on-year +1.18% +2.41% +3.75%

CRM
Job Vacancy Trend in West Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for CRM in West Yorkshire

CRM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in West Yorkshire.

Salary trend for CRM in West Yorkshire

CRM
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing CRM in West Yorkshire over the 6 months to 16 February 2019.

Salary histogram for CRM in West Yorkshire

CRM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Yorkshire region over the 6 months to 16 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +12 89 £45,000 +12.50% 35
Wakefield -2 5 £38,500 +2.67% 2
Bradford +21 4 £52,500 -8.70% 3
Ilkley - 4 £40,000 - 1
Huddersfield 0 2 £29,500 -29.76% 2
Halifax +1 1 £47,500 +18.75% 1
Brighouse - 1 - - 1
Dewsbury - 1 £37,500 -
Keighley - 1 £57,500 -
Pontefract - 1 £35,000 -
CRM
Yorkshire

For the 6 months to 16 February 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for CRM.

1 53 (42.06%) Microsoft
2 44 (34.92%) Dynamics CRM
3 30 (23.81%) SQL Server
4 28 (22.22%) Agile Software Development
5 27 (21.43%) Salesforce.com
6 25 (19.84%) Finance
7 21 (16.67%) SharePoint
7 21 (16.67%) Dynamics 365
8 20 (15.87%) Business Intelligence
8 20 (15.87%) SQL
9 19 (15.08%) Cybersecurity
10 18 (14.29%) Microsoft Office
10 18 (14.29%) ERP
11 17 (13.49%) HTML
12 16 (12.70%) CSS
13 15 (11.90%) Windows
13 15 (11.90%) JavaScript
13 15 (11.90%) Microsoft Excel
13 15 (11.90%) Marketing
13 15 (11.90%) Microsoft Azure
14 14 (11.11%) Analytical Skills
15 13 (10.32%) Windows Server
15 13 (10.32%) Analytics
15 13 (10.32%) Systems Analysis
16 12 (9.52%) Project Management
16 12 (9.52%) Visual Studio
16 12 (9.52%) SQL Server Reporting Services
17 11 (8.73%) Incident Management
17 11 (8.73%) SAP
17 11 (8.73%) Service Management

CRM
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (16.67%) SharePoint
2 5 (3.97%) Confluence
3 4 (3.17%) SAS
4 3 (2.38%) MS Exchange
5 2 (1.59%) Umbraco
6 1 (0.79%) Apache
6 1 (0.79%) CMS
6 1 (0.79%) EPiServer
6 1 (0.79%) IIS
6 1 (0.79%) nginx
6 1 (0.79%) Tomcat
Applications
1 18 (14.29%) Microsoft Office
2 15 (11.90%) Microsoft Excel
3 7 (5.56%) Microsoft PowerPoint
4 1 (0.79%) Weka
Business Applications
1 44 (34.92%) Dynamics CRM
2 10 (7.94%) Dynamics NAV
3 5 (3.97%) Dynamics GP
3 5 (3.97%) Infor M3
3 5 (3.97%) Movex
4 4 (3.17%) Dynamics AX
5 3 (2.38%) Sage CRM
6 1 (0.79%) FastStats
6 1 (0.79%) Salesforce.com CRM
6 1 (0.79%) Unit4 Business World
6 1 (0.79%) Visualfiles
Cloud Services
1 21 (16.67%) Dynamics 365
2 15 (11.90%) Microsoft Azure
3 10 (7.94%) Amazon AWS
4 8 (6.35%) SaaS
5 6 (4.76%) IaaS
5 6 (4.76%) Office 365
6 3 (2.38%) Salesforce Service Cloud
6 3 (2.38%) Serverless
7 2 (1.59%) AWS Lambda
7 2 (1.59%) Cloud Computing
8 1 (0.79%) Adobe Analytics
8 1 (0.79%) Azure Machine Learning
8 1 (0.79%) Google Analytics
8 1 (0.79%) npm
8 1 (0.79%) NuGet
Communications & Networking
1 6 (4.76%) Firewall
1 6 (4.76%) LAN
1 6 (4.76%) Network Security
1 6 (4.76%) WAN
2 5 (3.97%) BGP
2 5 (3.97%) DSL
2 5 (3.97%) EIGRP
2 5 (3.97%) Internet
2 5 (3.97%) Intranet
2 5 (3.97%) L2TP
2 5 (3.97%) MPLS
2 5 (3.97%) OSPF
2 5 (3.97%) PPTP
2 5 (3.97%) VoIP
2 5 (3.97%) VPLS
2 5 (3.97%) VPN
2 5 (3.97%) VRRP
2 5 (3.97%) Wireless
2 5 (3.97%) Wireshark
2 5 (3.97%) WLAN
Database & Business Intelligence
1 30 (23.81%) SQL Server
2 12 (9.52%) SQL Server Reporting Services
3 10 (7.94%) Power BI
3 10 (7.94%) SQL Server Integration Services
4 8 (6.35%) Data Warehouse
5 6 (4.76%) Relational Database
5 6 (4.76%) SQL Server Analysis Services
6 4 (3.17%) SQL Server 2012
7 2 (1.59%) BusinessObjects
7 2 (1.59%) Data Mart
7 2 (1.59%) DB2
7 2 (1.59%) GIS
7 2 (1.59%) MySQL
7 2 (1.59%) NoSQL
7 2 (1.59%) RDBMS
7 2 (1.59%) SAP Data Services
7 2 (1.59%) SAS EBI
7 2 (1.59%) SQL Server 2008
8 1 (0.79%) Adabas
8 1 (0.79%) Crystal Reports
Development Applications
1 12 (9.52%) Visual Studio
2 5 (3.97%) JIRA
3 3 (2.38%) Git (software)
4 2 (1.59%) Grunt
4 2 (1.59%) gulp
4 2 (1.59%) Jenkins
4 2 (1.59%) Subversion
4 2 (1.59%) Team Foundation Server
4 2 (1.59%) TeamCity
5 1 (0.79%) Atlassian Bamboo
5 1 (0.79%) Bitbucket
5 1 (0.79%) Bower
5 1 (0.79%) Karma Test Runner
5 1 (0.79%) NUnit
5 1 (0.79%) Octopus Deploy
5 1 (0.79%) Protractor
5 1 (0.79%) Selenium
5 1 (0.79%) Sonatype Nexus
5 1 (0.79%) SpecFlow
5 1 (0.79%) webpack
General
1 25 (19.84%) Finance
2 15 (11.90%) Marketing
3 9 (7.14%) Retail
4 5 (3.97%) Manufacturing
5 4 (3.17%) Legal
6 3 (2.38%) Advertising
7 2 (1.59%) Telecoms
8 1 (0.79%) Back Office
8 1 (0.79%) Billing
8 1 (0.79%) General Ledger
8 1 (0.79%) Publishing
Job Titles
1 24 (19.05%) Consultant
2 18 (14.29%) Analyst
3 17 (13.49%) Developer
4 13 (10.32%) Architect
5 12 (9.52%) Applications Support
5 12 (9.52%) Support Engineer
6 10 (7.94%) Applications Engineer
6 10 (7.94%) Applications Support Engineer
7 9 (7.14%) Applications Manager
8 6 (4.76%) CRM Consultant
8 6 (4.76%) Implementation Consultant
8 6 (4.76%) Microsoft Consultant
8 6 (4.76%) Solutions Architect
8 6 (4.76%) Systems Analyst
9 5 (3.97%) Business Analyst
9 5 (3.97%) Business Systems Analyst
9 5 (3.97%) Network Engineer
9 5 (3.97%) Project Manager
9 5 (3.97%) Senior Developer
9 5 (3.97%) Senior Manager
Libraries, Frameworks & Software Standards
1 17 (13.49%) HTML
2 16 (12.70%) CSS
3 9 (7.14%) AngularJS
4 8 (6.35%) .NET
5 6 (4.76%) Web Services
6 5 (3.97%) RESTful
7 4 (3.17%) jQuery
7 4 (3.17%) Node.js
7 4 (3.17%) SOAP
8 3 (2.38%) .NET Framework
9 2 (1.59%) ASP.NET
9 2 (1.59%) ASP.NET MVC
9 2 (1.59%) EDI
9 2 (1.59%) Express
9 2 (1.59%) React
9 2 (1.59%) Sass
9 2 (1.59%) Spring
9 2 (1.59%) Twitter Bootstrap
9 2 (1.59%) XML
10 1 (0.79%) MyBatis
Miscellaneous
1 14 (11.11%) Analytical Skills
2 6 (4.76%) NHS
3 4 (3.17%) Greenfield Project
3 4 (3.17%) Management Information System
4 3 (2.38%) Driving Licence
4 3 (2.38%) Self-Motivation
5 2 (1.59%) User Experience
6 1 (0.79%) AS400
6 1 (0.79%) Blog
6 1 (0.79%) Cloud Native
6 1 (0.79%) Data Structures
6 1 (0.79%) Life Science
6 1 (0.79%) Social Media
6 1 (0.79%) Virtual Team
Operating Systems
1 15 (11.90%) Windows
2 13 (10.32%) Windows Server
3 8 (6.35%) Windows Server 2012
4 6 (4.76%) Windows Server 2008
5 2 (1.59%) AIX
5 2 (1.59%) Linux
5 2 (1.59%) Windows 7
5 2 (1.59%) Windows 8
5 2 (1.59%) Windows Server 2003
6 1 (0.79%) Unix
6 1 (0.79%) Windows 10
Processes & Methodologies
1 28 (22.22%) Agile Software Development
2 20 (15.87%) Business Intelligence
3 19 (15.08%) Cybersecurity
4 18 (14.29%) ERP
5 13 (10.32%) Analytics
5 13 (10.32%) Systems Analysis
6 12 (9.52%) Project Management
7 11 (8.73%) Incident Management
7 11 (8.73%) Service Management
8 10 (7.94%) ITSM
9 9 (7.14%) Change Control
9 9 (7.14%) ETL
9 9 (7.14%) Problem-Solving
10 8 (6.35%) MVC
10 8 (6.35%) Presales
10 8 (6.35%) Process Improvement
11 7 (5.56%) Business Analysis
11 7 (5.56%) Business Development
11 7 (5.56%) Data Management
11 7 (5.56%) Stakeholder Management
Programming Languages
1 20 (15.87%) SQL
2 15 (11.90%) JavaScript
3 10 (7.94%) PowerShell
4 8 (6.35%) C#
4 8 (6.35%) Java
5 6 (4.76%) Python
6 4 (3.17%) PHP
7 3 (2.38%) T-SQL
8 1 (0.79%) Apex Code
8 1 (0.79%) C
8 1 (0.79%) C++
8 1 (0.79%) MATLAB
8 1 (0.79%) Natural
8 1 (0.79%) R
8 1 (0.79%) RPG
8 1 (0.79%) RPG IV
8 1 (0.79%) Ruby
8 1 (0.79%) Shell Script
8 1 (0.79%) XPath
Qualifications
1 9 (7.14%) Degree
2 2 (1.59%) Computer Science Degree
2 2 (1.59%) ITIL Certification
2 2 (1.59%) MCSA
2 2 (1.59%) MCSE
2 2 (1.59%) Microsoft Certification
2 2 (1.59%) PRINCE2 Practitioner
3 1 (0.79%) AWS Certification
3 1 (0.79%) CISSP
3 1 (0.79%) ISEB
Quality Assurance & Compliance
1 4 (3.17%) QA
2 2 (1.59%) IFRS
2 2 (1.59%) IFRS 9
2 2 (1.59%) ISO/IEC 27001
2 2 (1.59%) SLA
3 1 (0.79%) GDPR
3 1 (0.79%) Sarbanes-Oxley
System Software
1 7 (5.56%) Active Directory
2 2 (1.59%) Docker
2 2 (1.59%) VMware Infrastructure
3 1 (0.79%) Apache ZooKeeper
3 1 (0.79%) Hyper-V
3 1 (0.79%) Virtual Machines
Systems Management
1 5 (3.97%) Cisco Prime
1 5 (3.97%) Nagios
1 5 (3.97%) Packer
1 5 (3.97%) WhatsUp Gold
2 2 (1.59%) Kubernetes
3 1 (0.79%) CFEngine
Vendors
1 53 (42.06%) Microsoft
2 27 (21.43%) Salesforce.com
3 11 (8.73%) SAP
4 7 (5.56%) Cisco
5 6 (4.76%) Blue Prism
5 6 (4.76%) JD Edwards
5 6 (4.76%) Sage
5 6 (4.76%) UiPath
6 5 (3.97%) Ariba
6 5 (3.97%) F5
6 5 (3.97%) Fortinet
6 5 (3.97%) IFS
6 5 (3.97%) Oracle
6 5 (3.97%) ScanSafe
6 5 (3.97%) SolarWinds
6 5 (3.97%) Zscaler
7 4 (3.17%) iManage
7 4 (3.17%) ServiceNow
7 4 (3.17%) Tableau
8 3 (2.38%) Citrix