Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Yorkshire > West Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 122 119 74
Rank change year-on-year -3 -45 +30
Permanent jobs citing CRM 149 192 332
As % of all permanent IT jobs advertised in West Yorkshire 2.22% 2.52% 3.59%
As % of the Processes & Methodologies category 2.43% 2.77% 3.94%
Number of salaries quoted 122 164 268
West Yorkshire median annual salary £42,000 £42,500 £45,000
Median salary % change year-on-year -1.18% -5.56% -
10th Percentile £26,375 £25,000 £30,350
90th Percentile £67,250 £79,250 £67,500
Yorkshire median annual salary £42,500 £42,500 £45,000
% change year-on-year - -5.56% +7.14%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6139 6930 8419
As % of all permanent IT jobs advertised in West Yorkshire 91.54% 91.08% 91.03%
Number of salaries quoted 5156 5943 6747
West Yorkshire median annual salary £42,500 £42,500 £42,000
Median salary % change year-on-year - +1.19% +5.00%
10th Percentile £26,750 £26,750 £26,250
90th Percentile £62,500 £64,950 £60,000
Yorkshire median annual salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00% +1.27%

CRM
Job Vacancy Trend in West Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for CRM in West Yorkshire

CRM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in West Yorkshire.

Salary trend for CRM in West Yorkshire

CRM
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing CRM in West Yorkshire over the 6 months to 19 November 2017.

Salary histogram for CRM in West Yorkshire

CRM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Yorkshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -3 105 £40,000 -11.11% 8
Bradford -12 12 £45,000 +9.76%
Halifax +33 10 £55,000 - 1
Castleford +9 3 £20,000 -21.57%
Huddersfield 0 3 £42,500 -39.29%
Wetherby +15 2 £41,500 +10.67% 1
Dewsbury -4 1 £27,500 +30.95%
Batley - 1 £35,000 -
Otley - 1 £37,500 -
CRM
Yorkshire

For the 6 months to 19 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for CRM.

1 51 (34.23%) Microsoft
2 50 (33.56%) Dynamics CRM
3 44 (29.53%) Finance
4 41 (27.52%) SQL
5 35 (23.49%) SQL Server
6 31 (20.81%) Agile Software Development
7 27 (18.12%) SharePoint
8 26 (17.45%) ERP
8 26 (17.45%) Windows
9 22 (14.77%) SAP
9 22 (14.77%) Salesforce.com
10 20 (13.42%) Windows Server
11 19 (12.75%) Project Management
11 19 (12.75%) HTML
11 19 (12.75%) SQL Server Integration Services
12 18 (12.08%) ITIL
13 17 (11.41%) C#
13 17 (11.41%) Microsoft Azure
14 16 (10.74%) Active Directory
14 16 (10.74%) Change Management
14 16 (10.74%) Marketing
15 14 (9.40%) SQL Server Reporting Services
15 14 (9.40%) Waterfall
16 13 (8.72%) Windows Server 2008
16 13 (8.72%) Business Transformation
16 13 (8.72%) Windows Server 2012
16 13 (8.72%) Scrum
16 13 (8.72%) CSS
17 12 (8.05%) PRINCE2
17 12 (8.05%) Stakeholder Management

CRM
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (18.12%) SharePoint
2 11 (7.38%) MS Exchange
3 4 (2.68%) CMS
3 4 (2.68%) Exchange Server 2003
3 4 (2.68%) Exchange Server 2010
4 2 (1.34%) Exchange Server 2013
4 2 (1.34%) IIS
4 2 (1.34%) SharePoint 2013
4 2 (1.34%) Umbraco
5 1 (0.67%) BizTalk Server
5 1 (0.67%) IBM Notes
Applications
1 10 (6.71%) Microsoft Office
2 6 (4.03%) Adobe Illustrator
2 6 (4.03%) Photoshop
3 4 (2.68%) Microsoft Excel
4 2 (1.34%) Microsoft Project
5 1 (0.67%) MS Visio
Business Applications
1 50 (33.56%) Dynamics CRM
2 8 (5.37%) Salesforce.com CRM
3 6 (4.03%) Eloqua
4 2 (1.34%) Dynamics GP
4 2 (1.34%) Magento
4 2 (1.34%) NetSuite
4 2 (1.34%) SAP Business One
4 2 (1.34%) SAP CO
4 2 (1.34%) SAP CRM
4 2 (1.34%) SAP ECC
4 2 (1.34%) SAP FI
4 2 (1.34%) SAP FI/CO
4 2 (1.34%) SAP MM
4 2 (1.34%) SAP PP
4 2 (1.34%) SAP SD
5 1 (0.67%) Dynamics AX
Cloud Services
1 17 (11.41%) Microsoft Azure
2 12 (8.05%) Office 365
3 3 (2.01%) Dynamics 365
4 2 (1.34%) Amazon AWS
4 2 (1.34%) Azure Active Directory
4 2 (1.34%) Google Analytics
4 2 (1.34%) IaaS
4 2 (1.34%) PaaS
4 2 (1.34%) SaaS
5 1 (0.67%) MailChimp
Communications & Networking
1 11 (7.38%) DNS
2 10 (6.71%) DHCP
3 7 (4.70%) Internet
3 7 (4.70%) WAN
4 4 (2.68%) TCP/IP
5 3 (2.01%) Firewall
5 3 (2.01%) Intranet
6 2 (1.34%) Extranet
6 2 (1.34%) FTP
6 2 (1.34%) HTTP
6 2 (1.34%) HTTPS
6 2 (1.34%) Remote Desktop
6 2 (1.34%) SMTP
6 2 (1.34%) SSL
6 2 (1.34%) Telnet
7 1 (0.67%) LAN
Database & Business Intelligence
1 35 (23.49%) SQL Server
2 19 (12.75%) SQL Server Integration Services
3 14 (9.40%) SQL Server Reporting Services
4 12 (8.05%) SQL Server 2016
5 11 (7.38%) Azure SQL Database
5 11 (7.38%) SQL Server 2008
6 8 (5.37%) BusinessObjects
6 8 (5.37%) SAP Data Services
7 6 (4.03%) Data Warehouse
8 5 (3.36%) Crystal Reports
8 5 (3.36%) SQL Server 2012
8 5 (3.36%) SQL Server Analysis Services
9 4 (2.68%) Hadoop
10 3 (2.01%) Power BI
11 2 (1.34%) Big Data
11 2 (1.34%) OLAP
11 2 (1.34%) OLTP
11 2 (1.34%) SQL Server 2014
12 1 (0.67%) MySQL
Development Applications
1 10 (6.71%) Visual Studio
2 6 (4.03%) Dreamweaver
3 3 (2.01%) Selenium
3 3 (2.01%) SoapUI
3 3 (2.01%) WebDriver
4 1 (0.67%) Team Foundation Server
4 1 (0.67%) Visual Studio Team System
General
1 44 (29.53%) Finance
2 16 (10.74%) Marketing
3 6 (4.03%) Legal
3 6 (4.03%) Retail
4 2 (1.34%) Advertising
4 2 (1.34%) Pharmaceutical
5 1 (0.67%) Billing
Job Titles
1 33 (22.15%) Analyst
2 28 (18.79%) Developer
3 19 (12.75%) IT Manager
4 16 (10.74%) Administrator
5 15 (10.07%) Project Manager
5 15 (10.07%) Support Analyst
6 13 (8.72%) Business Analyst
7 10 (6.71%) IT Project Manager
7 10 (6.71%) SQL Developer
8 9 (6.04%) Applications Support
8 9 (6.04%) Senior Analyst
9 8 (5.37%) Applications Support Analyst
9 8 (5.37%) Consultant
9 8 (5.37%) DBA
9 8 (5.37%) SQL DBA
10 7 (4.70%) Architect
10 7 (4.70%) ETL Developer
10 7 (4.70%) Senior Manager
10 7 (4.70%) Solutions Architect
10 7 (4.70%) SSIS Developer
Libraries, Frameworks & Software Standards
1 19 (12.75%) HTML
2 13 (8.72%) CSS
3 10 (6.71%) Web Services
4 7 (4.70%) XML
5 6 (4.03%) .NET
5 6 (4.03%) ASP.NET
6 5 (3.36%) ODBC
7 4 (2.68%) .NET Framework
7 4 (2.68%) ASP.NET Web Forms
7 4 (2.68%) WinForms
8 3 (2.01%) Mason
8 3 (2.01%) SOAP
9 2 (1.34%) IDoc
9 2 (1.34%) jQuery
9 2 (1.34%) SAP ALE
9 2 (1.34%) SAP PI
10 1 (0.67%) ASP.NET MVC
10 1 (0.67%) CSS3
10 1 (0.67%) HTML5
10 1 (0.67%) Visualforce
Miscellaneous
1 8 (5.37%) Analytical Skills
2 6 (4.03%) Management Information System
3 4 (2.68%) Mobile App
3 4 (2.68%) NHS
3 4 (2.68%) PMI
3 4 (2.68%) Social Media
4 3 (2.01%) Cyber Attack
4 3 (2.01%) Tandem
5 2 (1.34%) Data Structures
5 2 (1.34%) User Experience
5 2 (1.34%) Video Editing
6 1 (0.67%) iPad
6 1 (0.67%) iSeries
Operating Systems
1 26 (17.45%) Windows
2 20 (13.42%) Windows Server
3 13 (8.72%) Windows Server 2008
3 13 (8.72%) Windows Server 2012
4 8 (5.37%) Windows Server 2003
5 4 (2.68%) Windows 7
6 3 (2.01%) Windows 8
7 2 (1.34%) Windows 2000
7 2 (1.34%) Windows Vista
7 2 (1.34%) Windows XP
8 1 (0.67%) Windows 10
Processes & Methodologies
1 31 (20.81%) Agile Software Development
2 26 (17.45%) ERP
3 19 (12.75%) Project Management
4 18 (12.08%) ITIL
5 16 (10.74%) Change Management
6 14 (9.40%) Waterfall
7 13 (8.72%) Business Transformation
7 13 (8.72%) Scrum
8 12 (8.05%) PRINCE2
8 12 (8.05%) Stakeholder Management
9 11 (7.38%) Coaching
9 11 (7.38%) Data Protection
9 11 (7.38%) ETL
10 10 (6.71%) Business Analysis
10 10 (6.71%) Business Intelligence
10 10 (6.71%) Data Management
10 10 (6.71%) Database Security
10 10 (6.71%) Email Marketing
10 10 (6.71%) Mentoring
10 10 (6.71%) Process Improvement
Programming Languages
1 41 (27.52%) SQL
2 17 (11.41%) C#
3 10 (6.71%) Java
4 8 (5.37%) JavaScript
4 8 (5.37%) T-SQL
5 6 (4.03%) PowerShell
6 4 (2.68%) Apex Code
6 4 (2.68%) VB.NET
7 3 (2.01%) PHP
8 2 (1.34%) ABAP
9 1 (0.67%) VBA
Qualifications
1 11 (7.38%) PMI Certification
2 7 (4.70%) PMP
3 5 (3.36%) Microsoft Certification
4 3 (2.01%) MCSE
5 2 (1.34%) APMP
5 2 (1.34%) Cisco Certification
5 2 (1.34%) Degree
5 2 (1.34%) MCSA
5 2 (1.34%) PRINCE2 Certification
5 2 (1.34%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (5.37%) SLA
2 5 (3.36%) GDPR
3 1 (0.67%) Data Quality
System Software
1 16 (10.74%) Active Directory
2 5 (3.36%) Terminal Services
2 5 (3.36%) Virtual Desktop
3 2 (1.34%) VMware ESXi
3 2 (1.34%) VMware Infrastructure
Systems Management
1 2 (1.34%) Norton AntiVirus
1 2 (1.34%) SCCM
1 2 (1.34%) SCOM
1 2 (1.34%) Symantec Endpoint Protection
2 1 (0.67%) OpenView
2 1 (0.67%) SCDPM
2 1 (0.67%) WSUS
Vendors
1 51 (34.23%) Microsoft
2 22 (14.77%) Salesforce.com
2 22 (14.77%) SAP
3 9 (6.04%) Pardot
4 8 (5.37%) Remedy
5 6 (4.03%) Google
5 6 (4.03%) HubSpot
5 6 (4.03%) Marketo
6 5 (3.36%) iManage
7 4 (2.68%) Sage
7 4 (2.68%) Twitter
8 3 (2.01%) Capita
8 3 (2.01%) Cisco
8 3 (2.01%) Siebel
9 2 (1.34%) Citrix
9 2 (1.34%) Symantec
9 2 (1.34%) VMware
10 1 (0.67%) Hitachi
10 1 (0.67%) HP
10 1 (0.67%) Lotus