Period
to 23 September 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Yorkshire > West Yorkshire
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 105 94 117
Rank change year-on-year -11 +23 -33
Permanent jobs citing CRM 144 204 198
As % of all permanent IT jobs advertised in West Yorkshire 2.52% 2.99% 2.54%
As % of the Processes & Methodologies category 2.74% 3.19% 2.72%
Number of salaries quoted 127 179 175
West Yorkshire median annual salary £45,000 £43,750 £40,000
Median salary % change year-on-year +2.86% +9.38% -11.11%
10th Percentile £27,000 £28,950 £25,250
90th Percentile £58,500 £68,000 £82,500
Yorkshire median annual salary £42,750 £45,000 £42,500
% change year-on-year -5.00% +5.88% -3.41%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 5,246 6,389 7,288
As % of all permanent IT jobs advertised in West Yorkshire 91.87% 93.63% 93.38%
Number of salaries quoted 4,378 5,376 6,087
West Yorkshire median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £26,250 £26,625 £26,250
90th Percentile £63,750 £62,500 £63,750
Yorkshire median annual salary £43,323 £42,500 £40,000
% change year-on-year +1.94% +6.25% -

CRM
Job Vacancy Trend in West Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for CRM in West Yorkshire

CRM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in West Yorkshire.

Salary trend for CRM in West Yorkshire

CRM
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing CRM in West Yorkshire over the 6 months to 23 September 2018.

Salary histogram for CRM in West Yorkshire

CRM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Yorkshire region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +2 110 £45,000 +7.14% 37
Wakefield -7 7 £29,250 - 3
Bradford +14 5 £47,500 - 5
Huddersfield 0 5 £31,500 -25.88% 1
Halifax -16 4 £40,000 -27.27%
Wetherby -3 2 £46,250 +11.45%
Keighley - 1 £57,500 -
CRM
Yorkshire

For the 6 months to 23 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for CRM.

1 58 (40.28%) Microsoft
2 48 (33.33%) Dynamics CRM
3 44 (30.56%) Finance
4 33 (22.92%) SQL Server
5 29 (20.14%) JavaScript
5 29 (20.14%) Salesforce.com
5 29 (20.14%) Dynamics 365
6 28 (19.44%) SQL
6 28 (19.44%) ERP
7 25 (17.36%) SAP
8 24 (16.67%) .NET
9 23 (15.97%) C#
10 22 (15.28%) Sage
10 22 (15.28%) Agile Software Development
11 19 (13.19%) SharePoint
12 18 (12.50%) Windows
12 18 (12.50%) Project Management
12 18 (12.50%) Retail
12 18 (12.50%) Stakeholder Management
12 18 (12.50%) SAP Business One
12 18 (12.50%) Analytical Skills
13 17 (11.81%) Microsoft Azure
13 17 (11.81%) NetSuite
13 17 (11.81%) Infor
14 16 (11.11%) E-Commerce
15 15 (10.42%) Epicor
15 15 (10.42%) Microsoft Office
15 15 (10.42%) Workflow
15 15 (10.42%) Advertising
16 14 (9.72%) MVC

CRM
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (13.19%) SharePoint
2 4 (2.78%) CMS
2 4 (2.78%) Confluence
3 1 (0.69%) Umbraco
Applications
1 15 (10.42%) Microsoft Office
2 13 (9.03%) Microsoft Excel
3 5 (3.47%) Microsoft PowerPoint
4 4 (2.78%) Spreadsheet
5 1 (0.69%) MS Visio
Business Applications
1 48 (33.33%) Dynamics CRM
2 18 (12.50%) SAP Business One
3 17 (11.81%) NetSuite
4 6 (4.17%) Salesforce.com CRM
5 4 (2.78%) Eloqua
6 3 (2.08%) Carpe Diem
6 3 (2.08%) Elite 3E
6 3 (2.08%) Sage CRM
7 2 (1.39%) Dynamics GP
7 2 (1.39%) Infor LN
8 1 (0.69%) Dynamics AX
8 1 (0.69%) Dynamics NAV
8 1 (0.69%) Infor M3
8 1 (0.69%) Movex
8 1 (0.69%) SAP MDG
8 1 (0.69%) Unit4 Business World
8 1 (0.69%) Visualfiles
Cloud Services
1 29 (20.14%) Dynamics 365
2 17 (11.81%) Microsoft Azure
3 7 (4.86%) Office 365
4 5 (3.47%) SaaS
5 4 (2.78%) Amazon AWS
5 4 (2.78%) IaaS
6 1 (0.69%) SuccessFactors
Communications & Networking
1 6 (4.17%) Internet
2 5 (3.47%) Wireless
3 4 (2.78%) Intranet
3 4 (2.78%) Network Security
3 4 (2.78%) WAN
4 3 (2.08%) BIG-IP
4 3 (2.08%) Cisco ASA
4 3 (2.08%) Cisco Wireless
4 3 (2.08%) DMVPN
4 3 (2.08%) F5 BIG-IP LTM
4 3 (2.08%) HSRP
4 3 (2.08%) IPsec
4 3 (2.08%) LAN
4 3 (2.08%) MPLS
4 3 (2.08%) VLAN
4 3 (2.08%) VoIP
4 3 (2.08%) VPLS
4 3 (2.08%) VPN
4 3 (2.08%) Wireshark
4 3 (2.08%) WLAN
Database & Business Intelligence
1 33 (22.92%) SQL Server
2 10 (6.94%) SQL Server Integration Services
2 10 (6.94%) SQL Server Reporting Services
3 7 (4.86%) Data Warehouse
3 7 (4.86%) SQL Server Analysis Services
4 6 (4.17%) Relational Database
5 4 (2.78%) Crystal Reports
5 4 (2.78%) Power BI
5 4 (2.78%) SQL Server 2012
6 3 (2.08%) MySQL
7 2 (1.39%) Azure SQL Database
7 2 (1.39%) GIS
7 2 (1.39%) SQL Server 2016
8 1 (0.69%) BusinessObjects
8 1 (0.69%) DB2
8 1 (0.69%) MS Access
8 1 (0.69%) SAP HANA
Development Applications
1 9 (6.25%) Team Foundation Server
2 8 (5.56%) Git (software)
3 7 (4.86%) Visual Studio
4 4 (2.78%) JIRA
4 4 (2.78%) Octopus Deploy
4 4 (2.78%) TeamCity
5 3 (2.08%) Eclipse
5 3 (2.08%) IntelliJ
6 1 (0.69%) Selenium
6 1 (0.69%) WebDriver
General
1 44 (30.56%) Finance
2 18 (12.50%) Retail
3 15 (10.42%) Advertising
4 12 (8.33%) Marketing
5 6 (4.17%) Manufacturing
5 6 (4.17%) Telecoms
6 4 (2.78%) Legal
7 1 (0.69%) Back Office
7 1 (0.69%) Billing
7 1 (0.69%) Publishing
Job Titles
1 29 (20.14%) Developer
2 23 (15.97%) Consultant
3 14 (9.72%) Analyst
4 12 (8.33%) Applications Support
5 10 (6.94%) Administrator
6 9 (6.25%) CRM Consultant
7 8 (5.56%) Applications Manager
7 8 (5.56%) CRM Developer
7 8 (5.56%) Implementation Consultant
7 8 (5.56%) Solutions Consultant
8 7 (4.86%) Business Consultant
8 7 (4.86%) Dynamics CRM Consultant
8 7 (4.86%) Finance Manager
8 7 (4.86%) IT Technician
9 6 (4.17%) Architect
9 6 (4.17%) C# Developer
9 6 (4.17%) Senior Manager
9 6 (4.17%) Support Engineer
10 5 (3.47%) Senior Developer
10 5 (3.47%) Support Analyst
Libraries, Frameworks & Software Standards
1 24 (16.67%) .NET
2 14 (9.72%) ASP.NET
3 8 (5.56%) CSS
3 8 (5.56%) HTML
3 8 (5.56%) WCF
3 8 (5.56%) Web Services
3 8 (5.56%) XML
4 7 (4.86%) ASP.NET Web API
4 7 (4.86%) SOAP
5 6 (4.17%) AngularJS
6 5 (3.47%) JSON
7 4 (2.78%) Ajax
7 4 (2.78%) ASP.NET MVC
7 4 (2.78%) Backbone.js
7 4 (2.78%) CSS3
7 4 (2.78%) Express
7 4 (2.78%) HTML5
7 4 (2.78%) jQuery
7 4 (2.78%) RESTful
7 4 (2.78%) Twitter Bootstrap
Miscellaneous
1 18 (12.50%) Analytical Skills
2 10 (6.94%) Management Information System
3 9 (6.25%) Computer Science
3 9 (6.25%) NHS
4 6 (4.17%) Social Media
5 4 (2.78%) Driving Licence
5 4 (2.78%) Greenfield Project
5 4 (2.78%) User Experience
6 3 (2.08%) FMCG
6 3 (2.08%) Self-Motivation
7 1 (0.69%) Enterprise Software
7 1 (0.69%) Mobile App
7 1 (0.69%) Public Cloud
Operating Systems
1 18 (12.50%) Windows
2 10 (6.94%) Windows Server
3 5 (3.47%) Windows Server 2012
4 4 (2.78%) Windows Server 2008
5 3 (2.08%) Windows 10
5 3 (2.08%) Windows 7
6 2 (1.39%) Android
6 2 (1.39%) Apple iOS
7 1 (0.69%) Unix
7 1 (0.69%) Windows Server 2003
Processes & Methodologies
1 28 (19.44%) ERP
2 22 (15.28%) Agile Software Development
3 18 (12.50%) Project Management
3 18 (12.50%) Stakeholder Management
4 16 (11.11%) E-Commerce
5 15 (10.42%) Workflow
6 14 (9.72%) MVC
7 12 (8.33%) PRINCE2
7 12 (8.33%) Systems Analysis
8 11 (7.64%) ETL
9 10 (6.94%) Customer Requirements
9 10 (6.94%) Data Management
10 9 (6.25%) Change Management
11 8 (5.56%) ITIL
11 8 (5.56%) Mathematics
11 8 (5.56%) Robotic Process Automation
12 7 (4.86%) Scrum
13 6 (4.17%) Customer Engagement
13 6 (4.17%) Kanban
13 6 (4.17%) TDD
Programming Languages
1 29 (20.14%) JavaScript
2 28 (19.44%) SQL
3 23 (15.97%) C#
4 10 (6.94%) T-SQL
5 5 (3.47%) Java
5 5 (3.47%) PowerShell
6 2 (1.39%) C
6 2 (1.39%) PHP
7 1 (0.69%) Shell Script
7 1 (0.69%) TypeScript
7 1 (0.69%) VBA
Qualifications
1 14 (9.72%) Degree
2 11 (7.64%) Microsoft Certification
3 7 (4.86%) ACCA
3 7 (4.86%) CIMA
4 5 (3.47%) MCSE
5 4 (2.78%) Computer Science Degree
5 4 (2.78%) MCSA
6 3 (2.08%) DBS Check
6 3 (2.08%) MCDST
6 3 (2.08%) PRINCE2 Practitioner
7 2 (1.39%) CCIE
7 2 (1.39%) CCIE Routing and Switching
7 2 (1.39%) CCNA
7 2 (1.39%) Cisco Certification
7 2 (1.39%) ITIL Certification
7 2 (1.39%) MCITP
7 2 (1.39%) PRINCE2 Certification
8 1 (0.69%) CISSP
8 1 (0.69%) MCSD
Quality Assurance & Compliance
1 7 (4.86%) ISO/IEC 27001
2 6 (4.17%) GDPR
2 6 (4.17%) SLA
3 5 (3.47%) Data Quality
System Software
1 4 (2.78%) Active Directory
2 3 (2.08%) Terminal Services
2 3 (2.08%) Virtual Desktop
3 1 (0.69%) Hyper-V
3 1 (0.69%) VMware Infrastructure
Systems Management
1 3 (2.08%) Cisco Prime
1 3 (2.08%) Nagios
1 3 (2.08%) Packer
1 3 (2.08%) WhatsUp Gold
Vendors
1 58 (40.28%) Microsoft
2 29 (20.14%) Salesforce.com
3 25 (17.36%) SAP
4 22 (15.28%) Sage
5 17 (11.81%) Infor
6 15 (10.42%) Epicor
7 11 (7.64%) Xero
8 6 (4.17%) Tableau
9 5 (3.47%) Ariba
9 5 (3.47%) Cognos
9 5 (3.47%) Oracle
10 4 (2.78%) Blue Prism
10 4 (2.78%) Marketo
10 4 (2.78%) MuleSoft
10 4 (2.78%) Pardot
10 4 (2.78%) UiPath
10 4 (2.78%) webMethods
11 3 (2.08%) iManage
11 3 (2.08%) ScanSafe
11 3 (2.08%) Zscaler