Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Yorkshire > West Yorkshire
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 109 119 114
Rank change year-on-year +10 -5 -40
Permanent jobs citing CRM 135 156 194
As % of all permanent IT jobs advertised in West Yorkshire 2.46% 2.28% 2.55%
As % of the Processes & Methodologies category 2.69% 2.45% 2.74%
Number of salaries quoted 120 127 165
West Yorkshire median annual salary £41,250 £42,000 £42,500
Median salary % change year-on-year -1.79% -1.18% -5.56%
10th Percentile £27,000 £27,000 £25,000
90th Percentile £57,750 £66,000 £79,000
Yorkshire median annual salary £40,000 £42,500 £43,500
% change year-on-year -5.88% -2.30% -3.33%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 5,018 6,370 7,092
As % of all permanent IT jobs advertised in West Yorkshire 91.44% 93.14% 93.06%
Number of salaries quoted 4,140 5,369 6,072
West Yorkshire median annual salary £43,750 £42,500 £42,500
Median salary % change year-on-year +2.94% - +1.19%
10th Percentile £26,250 £26,750 £26,250
90th Percentile £62,500 £61,250 £63,750
Yorkshire median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

CRM
Job Vacancy Trend in West Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for CRM in West Yorkshire

CRM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in West Yorkshire.

Salary trend for CRM in West Yorkshire

CRM
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing CRM in West Yorkshire over the 6 months to 21 November 2018.

Salary histogram for CRM in West Yorkshire

CRM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Yorkshire region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +19 102 £43,000 +7.50% 28
Wakefield - 8 £35,000 - 1
Huddersfield -2 6 £30,250 -28.82% 2
Bradford +18 4 £40,000 -11.11% 2
Halifax -7 1 £47,500 -13.64% 1
Keighley - 1 £57,500 -
Pontefract - 1 £35,000 - 1
CRM
Yorkshire

For the 6 months to 21 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for CRM.

1 55 (40.74%) Microsoft
2 40 (29.63%) Dynamics CRM
3 39 (28.89%) Finance
4 30 (22.22%) SQL Server
5 27 (20.00%) Salesforce.com
6 26 (19.26%) SQL
7 24 (17.78%) ERP
8 22 (16.30%) Microsoft Azure
9 21 (15.56%) Dynamics 365
9 21 (15.56%) JavaScript
10 20 (14.81%) Agile Software Development
11 19 (14.07%) Windows
12 18 (13.33%) C#
12 18 (13.33%) SharePoint
13 17 (12.59%) .NET
13 17 (12.59%) SAP
14 16 (11.85%) Microsoft Office
14 16 (11.85%) Microsoft Excel
14 16 (11.85%) Systems Analysis
14 16 (11.85%) Degree
14 16 (11.85%) Analytical Skills
15 15 (11.11%) MVC
15 15 (11.11%) Stakeholder Management
15 15 (11.11%) Sage
16 14 (10.37%) Retail
17 13 (9.63%) Marketing
17 13 (9.63%) Project Management
17 13 (9.63%) Windows Server
18 12 (8.89%) CSS
18 12 (8.89%) HTML

CRM
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (13.33%) SharePoint
2 5 (3.70%) Confluence
3 2 (1.48%) MS Exchange
3 2 (1.48%) SAS
3 2 (1.48%) Umbraco
4 1 (0.74%) Apache
4 1 (0.74%) CMS
4 1 (0.74%) EPiServer
4 1 (0.74%) IIS
4 1 (0.74%) nginx
4 1 (0.74%) Tomcat
Applications
1 16 (11.85%) Microsoft Excel
1 16 (11.85%) Microsoft Office
2 7 (5.19%) Microsoft PowerPoint
3 1 (0.74%) MS Visio
3 1 (0.74%) Spreadsheet
3 1 (0.74%) Weka
Business Applications
1 40 (29.63%) Dynamics CRM
2 10 (7.41%) SAP Business One
3 9 (6.67%) NetSuite
4 5 (3.70%) Dynamics NAV
5 4 (2.96%) Infor M3
5 4 (2.96%) Movex
6 3 (2.22%) Sage CRM
6 3 (2.22%) Salesforce.com CRM
7 2 (1.48%) Dynamics GP
7 2 (1.48%) Eloqua
7 2 (1.48%) Infor LN
7 2 (1.48%) Visualfiles
8 1 (0.74%) Carpe Diem
8 1 (0.74%) Dynamics AX
8 1 (0.74%) Elite 3E
8 1 (0.74%) FastStats
8 1 (0.74%) SAP IBP
8 1 (0.74%) SAP MDG
8 1 (0.74%) Unit4 Business World
Cloud Services
1 22 (16.30%) Microsoft Azure
2 21 (15.56%) Dynamics 365
3 9 (6.67%) Office 365
3 9 (6.67%) SaaS
4 7 (5.19%) Amazon AWS
5 6 (4.44%) IaaS
6 2 (1.48%) Cloud Computing
7 1 (0.74%) Adobe Analytics
7 1 (0.74%) AWS Lambda
7 1 (0.74%) Google Analytics
7 1 (0.74%) npm
7 1 (0.74%) NuGet
7 1 (0.74%) Serverless
7 1 (0.74%) SuccessFactors
Communications & Networking
1 6 (4.44%) Firewall
1 6 (4.44%) Intranet
1 6 (4.44%) Network Security
1 6 (4.44%) WAN
2 5 (3.70%) BGP
2 5 (3.70%) BIG-IP
2 5 (3.70%) Cisco ASA
2 5 (3.70%) Cisco Wireless
2 5 (3.70%) DMVPN
2 5 (3.70%) DSL
2 5 (3.70%) F5 BIG-IP LTM
2 5 (3.70%) HSRP
2 5 (3.70%) Internet
2 5 (3.70%) IPsec
2 5 (3.70%) MPLS
2 5 (3.70%) OSPF
2 5 (3.70%) VLAN
2 5 (3.70%) VPLS
2 5 (3.70%) Wireless
2 5 (3.70%) Wireshark
Database & Business Intelligence
1 30 (22.22%) SQL Server
2 10 (7.41%) SQL Server Integration Services
3 8 (5.93%) SQL Server Reporting Services
4 7 (5.19%) Data Warehouse
5 6 (4.44%) SQL Server Analysis Services
6 5 (3.70%) Relational Database
7 3 (2.22%) MySQL
8 2 (1.48%) Crystal Reports
8 2 (1.48%) Data Mart
8 2 (1.48%) DB2
8 2 (1.48%) GIS
8 2 (1.48%) Power BI
8 2 (1.48%) SQL Server 2008
8 2 (1.48%) SQL Server 2016
9 1 (0.74%) Azure SQL Data Warehouse
9 1 (0.74%) Azure SQL Database
9 1 (0.74%) NoSQL
9 1 (0.74%) RavenDB
9 1 (0.74%) SAP HANA
9 1 (0.74%) SQL Server 2012
Development Applications
1 11 (8.15%) Visual Studio
2 5 (3.70%) Git (software)
2 5 (3.70%) JIRA
3 3 (2.22%) Eclipse
3 3 (2.22%) IntelliJ
4 2 (1.48%) Selenium
4 2 (1.48%) Team Foundation Server
4 2 (1.48%) TeamCity
5 1 (0.74%) Atlassian Bamboo
5 1 (0.74%) Grunt
5 1 (0.74%) gulp
5 1 (0.74%) Hudson
5 1 (0.74%) Jenkins
5 1 (0.74%) Moq
5 1 (0.74%) NUnit
5 1 (0.74%) Octopus Deploy
5 1 (0.74%) Sonatype Nexus
5 1 (0.74%) SpecFlow
5 1 (0.74%) WebDriver
5 1 (0.74%) webpack
General
1 39 (28.89%) Finance
2 14 (10.37%) Retail
3 13 (9.63%) Marketing
4 6 (4.44%) Advertising
4 6 (4.44%) Manufacturing
4 6 (4.44%) Telecoms
5 3 (2.22%) Legal
6 2 (1.48%) Billing
7 1 (0.74%) Back Office
7 1 (0.74%) General Ledger
7 1 (0.74%) Publishing
Job Titles
1 25 (18.52%) Consultant
2 24 (17.78%) Developer
3 14 (10.37%) Analyst
4 13 (9.63%) Applications Support
5 11 (8.15%) Implementation Consultant
6 9 (6.67%) Applications Manager
6 9 (6.67%) Architect
6 9 (6.67%) CRM Consultant
6 9 (6.67%) Support Engineer
7 8 (5.93%) IT Technician
7 8 (5.93%) Solutions Consultant
8 7 (5.19%) Administrator
8 7 (5.19%) Applications Engineer
8 7 (5.19%) Applications Support Engineer
8 7 (5.19%) Business Consultant
9 6 (4.44%) Senior Developer
10 5 (3.70%) Junior
10 5 (3.70%) Network Engineer
10 5 (3.70%) Project Manager
10 5 (3.70%) Support Analyst
Libraries, Frameworks & Software Standards
1 17 (12.59%) .NET
2 12 (8.89%) CSS
2 12 (8.89%) HTML
3 10 (7.41%) ASP.NET
4 7 (5.19%) AngularJS
5 6 (4.44%) Web Services
6 5 (3.70%) ASP.NET MVC
6 5 (3.70%) XML
7 4 (2.96%) jQuery
7 4 (2.96%) REST
7 4 (2.96%) SOAP
8 3 (2.22%) .NET Framework
8 3 (2.22%) Angular 2
8 3 (2.22%) ASP.NET Web API
8 3 (2.22%) Express
8 3 (2.22%) Twitter Bootstrap
8 3 (2.22%) Vue.js
8 3 (2.22%) XSLT
9 2 (1.48%) JSON
9 2 (1.48%) React
Miscellaneous
1 16 (11.85%) Analytical Skills
2 11 (8.15%) NHS
3 10 (7.41%) Computer Science
3 10 (7.41%) Management Information System
4 4 (2.96%) Driving Licence
4 4 (2.96%) Greenfield Project
4 4 (2.96%) Self-Motivation
5 3 (2.22%) FMCG
5 3 (2.22%) Social Media
6 2 (1.48%) User Experience
7 1 (0.74%) Blog
7 1 (0.74%) Cloud Native
7 1 (0.74%) Data Structures
7 1 (0.74%) Enterprise Software
7 1 (0.74%) Mobile App
Operating Systems
1 19 (14.07%) Windows
2 13 (9.63%) Windows Server
3 8 (5.93%) Windows Server 2012
4 6 (4.44%) Windows Server 2008
5 4 (2.96%) Windows 7
6 3 (2.22%) Windows 10
7 2 (1.48%) Android
7 2 (1.48%) Apple iOS
7 2 (1.48%) Unix
7 2 (1.48%) Windows Server 2003
8 1 (0.74%) AIX
8 1 (0.74%) Linux
8 1 (0.74%) Windows 8
Processes & Methodologies
1 24 (17.78%) ERP
2 20 (14.81%) Agile Software Development
3 16 (11.85%) Systems Analysis
4 15 (11.11%) MVC
4 15 (11.11%) Stakeholder Management
5 13 (9.63%) Project Management
6 12 (8.89%) Data Management
7 10 (7.41%) Customer Requirements
7 10 (7.41%) PRINCE2
7 10 (7.41%) Robotic Process Automation
8 9 (6.67%) Cybersecurity
8 9 (6.67%) ITIL
8 9 (6.67%) Workflow
9 8 (5.93%) Business Intelligence
9 8 (5.93%) Incident Management
9 8 (5.93%) Mathematics
9 8 (5.93%) Service Management
10 7 (5.19%) ETL
11 6 (4.44%) E-Commerce
11 6 (4.44%) Migration
Programming Languages
1 26 (19.26%) SQL
2 21 (15.56%) JavaScript
3 18 (13.33%) C#
4 8 (5.93%) Java
5 7 (5.19%) PowerShell
6 5 (3.70%) T-SQL
7 3 (2.22%) PHP
8 2 (1.48%) C
8 2 (1.48%) Python
9 1 (0.74%) C++
9 1 (0.74%) MATLAB
9 1 (0.74%) Natural
9 1 (0.74%) R
9 1 (0.74%) RPG
9 1 (0.74%) RPG IV
9 1 (0.74%) Shell Script
9 1 (0.74%) TypeScript
9 1 (0.74%) VBA
9 1 (0.74%) XPath
Qualifications
1 16 (11.85%) Degree
2 10 (7.41%) Microsoft Certification
3 5 (3.70%) Computer Science Degree
3 5 (3.70%) MCSA
4 4 (2.96%) MCSE
5 3 (2.22%) DBS Check
5 3 (2.22%) MCDST
5 3 (2.22%) PRINCE2 Practitioner
6 2 (1.48%) ACCA
6 2 (1.48%) CIMA
7 1 (0.74%) CISSP
7 1 (0.74%) ITIL Certification
7 1 (0.74%) MCSD
Quality Assurance & Compliance
1 6 (4.44%) SLA
2 2 (1.48%) ISO/IEC 27001
3 1 (0.74%) Data Quality
3 1 (0.74%) GDPR
3 1 (0.74%) Sarbanes-Oxley
System Software
1 6 (4.44%) Active Directory
2 3 (2.22%) VMware Infrastructure
3 2 (1.48%) Hyper-V
4 1 (0.74%) Docker
4 1 (0.74%) Terminal Services
4 1 (0.74%) Virtual Desktop
4 1 (0.74%) Virtual Machines
Systems Management
1 5 (3.70%) Cisco Prime
1 5 (3.70%) Nagios
1 5 (3.70%) Packer
1 5 (3.70%) WhatsUp Gold
2 1 (0.74%) Kubernetes
Vendors
1 55 (40.74%) Microsoft
2 27 (20.00%) Salesforce.com
3 17 (12.59%) SAP
4 15 (11.11%) Sage
5 9 (6.67%) Infor
5 9 (6.67%) Oracle
6 7 (5.19%) Epicor
7 6 (4.44%) Ariba
7 6 (4.44%) Blue Prism
7 6 (4.44%) Cisco
7 6 (4.44%) JD Edwards
7 6 (4.44%) UiPath
8 5 (3.70%) F5
8 5 (3.70%) Fortinet
8 5 (3.70%) ScanSafe
8 5 (3.70%) SolarWinds
8 5 (3.70%) Xero
8 5 (3.70%) Zscaler
9 4 (2.96%) IFS
9 4 (2.96%) Tableau