1st Line Support Jobs in Wiltshire

First Line Support
South West > Wiltshire

The median First Line Support salary in Wiltshire is £25,000 per year, according to job vacancies posted during the 6 months leading to 22 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 Jun 2024
Same period 2023 Same period 2022
Rank 92 83 112
Rank change year-on-year -9 +29 -28
Permanent jobs requiring a 1st Line Support 3 5 10
As % of all permanent jobs advertised in Wiltshire 0.20% 0.57% 0.87%
As % of the Job Titles category 0.21% 0.61% 0.91%
Number of salaries quoted 3 5 10
10th Percentile £23,100 - £19,500
25th Percentile £23,625 £21,250 £20,625
Median annual salary (50th Percentile) £25,000 £24,000 £26,500
Median % change year-on-year +4.17% -9.43% +21.84%
75th Percentile £62,750 £24,500 £30,000
90th Percentile £85,100 £25,400 £32,050
South West median annual salary £24,000 £25,000 £25,000
% change year-on-year -4.00% - +11.11%

All Permanent IT Job Vacancies
Wiltshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wiltshire with a recognized job title 1,422 823 1,102
% of permanent jobs with a recognized job title 94.80% 94.60% 95.66%
Number of salaries quoted 1,036 501 632
10th Percentile £26,750 £28,750 £29,000
25th Percentile £35,000 £37,500 £36,250
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -5.00%
75th Percentile £60,000 £66,250 £62,500
90th Percentile £72,500 £75,000 £75,000
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

1st Line Support
Job Vacancy Trend in Wiltshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for 1st Line Support in Wiltshire

1st Line Support
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing 1st Line Support in Wiltshire.

Salary trend for 1st Line Support in Wiltshire

1st Line Support
Salary Histogram in Wiltshire

Salary distribution for jobs citing 1st Line Support in Wiltshire over the 6 months to 22 June 2024.

Salary histogram for 1st Line Support in Wiltshire

1st Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Wiltshire region over the 6 months to 22 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon -15 1 £100,000 +330.11%
Chippenham - 1 £23,500 -
1st Line Support
South West

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Wiltshire

For the 6 months to 22 June 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring 1st Line Support in the job title.

1 2 (66.67%) Active Directory
1 2 (66.67%) Problem-Solving
2 1 (33.33%) Windows Server 2019
2 1 (33.33%) Social Skills
2 1 (33.33%) Customer Service
2 1 (33.33%) Onboarding
2 1 (33.33%) SQL
2 1 (33.33%) MySQL
2 1 (33.33%) SQL Server
2 1 (33.33%) Windows
2 1 (33.33%) VoIP
2 1 (33.33%) SLA
2 1 (33.33%) Microsoft
2 1 (33.33%) SAN
2 1 (33.33%) Service Management
2 1 (33.33%) Firewall
2 1 (33.33%) Management Information System
2 1 (33.33%) Manufacturing
2 1 (33.33%) VMware
2 1 (33.33%) Degree
2 1 (33.33%) Computer Science
2 1 (33.33%) Life Science
2 1 (33.33%) Security Cleared
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) NAS
2 1 (33.33%) Azure
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Microsoft 365
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) Security Patching

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Azure
1 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) NAS
1 1 (33.33%) SAN
1 1 (33.33%) VoIP
Database & Business Intelligence
1 1 (33.33%) MySQL
1 1 (33.33%) SQL Server
General
1 1 (33.33%) Manufacturing
1 1 (33.33%) Social Skills
Miscellaneous
1 1 (33.33%) Life Science
1 1 (33.33%) Management Information System
1 1 (33.33%) Onboarding
1 1 (33.33%) Renewable Energy
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
1 1 (33.33%) Windows Server 2012
1 1 (33.33%) Windows Server 2019
Processes & Methodologies
1 2 (66.67%) Problem-Solving
2 1 (33.33%) Computer Science
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Customer Service
2 1 (33.33%) Proactive Monitoring
2 1 (33.33%) Security Patching
2 1 (33.33%) Service Management
2 1 (33.33%) Virtual Environments
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) BPSS Clearance
1 1 (33.33%) Computer Science Degree
1 1 (33.33%) DBS Check
1 1 (33.33%) Degree
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) VMware Infrastructure
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) VMware