ITSM Jobs in Wiltshire

IT Service Management (ITSM)
South West > Wiltshire

The table below provides summary statistics for permanent job vacancies advertised in Wiltshire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 38 66 75
Rank change year-on-year +28 +9 +24
Permanent jobs citing ITSM 13 33 16
As % of all permanent jobs advertised in Wiltshire 3.59% 2.41% 1.77%
As % of the Processes & Methodologies category 4.22% 3.02% 1.93%
Number of salaries quoted 12 19 12
10th Percentile - £26,750 £27,738
25th Percentile £42,500 £29,500 £31,938
Median annual salary (50th Percentile) £56,745 £36,000 £55,000
Median % change year-on-year +57.63% -34.55% +46.67%
75th Percentile £68,568 £52,500 £57,500
90th Percentile - £62,200 -
South West median annual salary £51,729 £45,000 £38,279
% change year-on-year +14.95% +17.56% +18.04%

All Process and Methodology Skills
Wiltshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wiltshire.

Permanent vacancies with a requirement for process or methodology skills 308 1,093 827
As % of all permanent jobs advertised in Wiltshire 85.08% 79.84% 91.38%
Number of salaries quoted 208 787 450
10th Percentile £30,000 £27,500 £31,250
25th Percentile £35,000 £35,000 £40,000
Median annual salary (50th Percentile) £52,500 £50,000 £50,000
Median % change year-on-year +5.00% - +5.26%
75th Percentile £68,525 £62,350 £67,500
90th Percentile £70,000 £72,500 £75,000
South West median annual salary £52,500 £50,500 £54,000
% change year-on-year +3.96% -6.48% +8.00%

ITSM
Job Vacancy Trend in Wiltshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for ITSM in Wiltshire

ITSM
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing ITSM in Wiltshire.

Salary trend for ITSM in Wiltshire

ITSM
Salary Histogram in Wiltshire

Salary distribution for jobs citing ITSM in Wiltshire over the 6 months to 30 May 2025.

Salary histogram for ITSM in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon +12 8 £60,686 +41.13% 16
Salisbury - 2 £35,000 -
Chippenham - 2 £45,000 - 2
Corsham - 1 £45,000 -
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) nginx
2 1 (7.69%) SharePoint
Cloud Services
1 7 (53.85%) AWS
2 4 (30.77%) Azure
3 3 (23.08%) Amazon CloudWatch
3 3 (23.08%) AWS CloudTrail
Database & Business Intelligence
1 3 (23.08%) Amazon RDS
1 3 (23.08%) MariaDB
Development Applications
1 3 (23.08%) JIRA
General
1 8 (61.54%) Retail
2 1 (7.69%) Social Skills
Job Titles
1 8 (61.54%) Change and Release Manager
1 8 (61.54%) Change Manager
1 8 (61.54%) IT Change Manager
1 8 (61.54%) IT Manager
1 8 (61.54%) Release Manager
2 4 (30.77%) Administrator
3 3 (23.08%) Systems Administrator
4 1 (7.69%) 2nd Line Engineer
4 1 (7.69%) ServiceNow Administrator
Libraries, Frameworks & Software Standards
1 1 (7.69%) Ajax
1 1 (7.69%) AngularJS
1 1 (7.69%) CSS
1 1 (7.69%) HTML
1 1 (7.69%) LDAP
1 1 (7.69%) Web Services
Miscellaneous
1 3 (23.08%) CMDB
Operating Systems
1 1 (7.69%) Windows
Processes & Methodologies
1 13 (100.00%) ITIL
1 13 (100.00%) Service Management
2 11 (84.62%) DevOps
2 11 (84.62%) Service Delivery
3 9 (69.23%) Agile
4 8 (61.54%) Product Management
4 8 (61.54%) Project Delivery
4 8 (61.54%) Release Management
5 4 (30.77%) Change Management
5 4 (30.77%) CI/CD
5 4 (30.77%) Computer Science
5 4 (30.77%) Configuration Management
5 4 (30.77%) Continuous Improvement
5 4 (30.77%) SIAM
6 3 (23.08%) Asset Management
6 3 (23.08%) Business Continuity
6 3 (23.08%) Incident Response
6 3 (23.08%) Stakeholder Engagement
7 1 (7.69%) Root Cause Analysis
7 1 (7.69%) Trend Analysis
Programming Languages
1 1 (7.69%) JavaScript
Qualifications
1 7 (53.85%) ITIL Certification
2 4 (30.77%) AWS Certification
2 4 (30.77%) AWS Certified DevOps Engineer
2 4 (30.77%) Azure Certification
2 4 (30.77%) Computer Science Degree
2 4 (30.77%) Degree
3 2 (15.38%) ITIL Foundation Certificate
3 2 (15.38%) SC Cleared
3 2 (15.38%) Security Cleared
4 1 (7.69%) DV Cleared
Quality Assurance & Compliance
1 8 (61.54%) QA
Systems Management
1 1 (7.69%) SCCM
1 1 (7.69%) Single Sign-On
Vendors
1 4 (30.77%) ServiceNow
2 1 (7.69%) Microsoft