Period
to 18 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South West > Wiltshire
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 113 110 86
Rank change year-on-year -3 -24 +22
Permanent jobs citing ITSM 1 9 49
As % of all permanent IT jobs advertised in Wiltshire 0.067% 0.55% 2.43%
As % of the Processes & Methodologies category 0.077% 0.65% 2.69%
Number of salaries quoted 1 6 51
Wiltshire median annual salary £32,500 £41,000 £47,500
Median salary % change year-on-year -20.73% -13.68% +5.56%
10th Percentile £31,250 £32,625 £29,750
90th Percentile £33,750 £61,500 £63,750
South West median annual salary £42,500 £44,000 £42,500
% change year-on-year -3.41% +3.53% +7.59%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Permanent vacancies with a requirement for process or methodology skills 1,297 1,376 1,819
As % of all permanent IT jobs advertised in Wiltshire 87.11% 84.57% 90.27%
Number of salaries quoted 1,087 1,192 1,623
Wiltshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £27,500 £25,750 £26,000
90th Percentile £60,650 £60,000 £61,100
South West median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% +3.90%

ITSM
Job Vacancy Trend in Wiltshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for ITSM in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Wiltshire.

Salary trend for ITSM in Wiltshire

For the 6 months to 18 January 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for ITSM.

1 1 (100.00%) ITIL
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) Finance
1 1 (100.00%) Data Analysis
1 1 (100.00%) Incident Management
1 1 (100.00%) Problem Management
1 1 (100.00%) ServiceNow
1 1 (100.00%) ITIL Foundation Certificate

ITSM
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Excel
General
1 1 (100.00%) Finance
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Management Analyst
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Data Analysis
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Problem Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow