2nd Line Support Jobs in Wiltshire

Second Line Support
South West > Wiltshire

The median Second Line Support salary in Wiltshire is £33,500 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 41 87 81
Rank change year-on-year +46 -6 +22
Permanent jobs requiring a 2nd Line Support 12 9 8
As % of all permanent jobs advertised in Wiltshire 3.24% 0.70% 0.87%
As % of the Job Titles category 3.46% 0.74% 0.91%
Number of salaries quoted 3 9 8
10th Percentile - £23,000 £22,700
25th Percentile £31,750 £24,000 £23,000
Median annual salary (50th Percentile) £33,500 £33,500 £34,000
Median % change year-on-year - -1.47% -
75th Percentile £35,250 £43,250 £37,250
90th Percentile - £46,250 £39,538
South West median annual salary £31,500 £33,500 £35,000
% change year-on-year -5.97% -4.29% +16.67%

All Permanent IT Job Vacancies
Wiltshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wiltshire with a recognized job title 347 1,219 875
% of permanent jobs with a recognized job title 93.78% 95.38% 94.70%
Number of salaries quoted 265 894 537
10th Percentile £29,100 £26,250 £28,750
25th Percentile £35,000 £34,010 £36,250
Median annual salary (50th Percentile) £50,000 £49,000 £47,500
Median % change year-on-year +2.04% +3.16% -
75th Percentile £63,750 £60,000 £63,750
90th Percentile £68,750 £70,000 £75,000
South West median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

2nd Line Support
Job Vacancy Trend in Wiltshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for 2nd Line Support in Wiltshire

2nd Line Support
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Wiltshire.

Salary trend for 2nd Line Support in Wiltshire

2nd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Wiltshire region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon +38 12 £33,500 +34.00% 3
2nd Line Support
South West

2nd Line Support Skill Set
Top 29 Co-occurring Skills and Capabilities in Wiltshire

For the 6 months to 15 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring 2nd Line Support in the job title.

1 12 (100.00%) Azure
2 11 (91.67%) Firewall
3 10 (83.33%) Microsoft
4 9 (75.00%) Cybersecurity
4 9 (75.00%) Ticket Management
5 7 (58.33%) Microsoft 365
6 5 (41.67%) Collaborative Working
6 5 (41.67%) Games
7 4 (33.33%) Problem-Solving
7 4 (33.33%) Customer Service
8 3 (25.00%) Driving Licence
8 3 (25.00%) Windows Server
8 3 (25.00%) Microsoft Intune
8 3 (25.00%) VLAN
8 3 (25.00%) Active Directory
8 3 (25.00%) Windows
8 3 (25.00%) LAN
8 3 (25.00%) WAN
9 2 (16.67%) Degree
9 2 (16.67%) VMware Infrastructure
9 2 (16.67%) Cloud Computing
9 2 (16.67%) VMware
9 2 (16.67%) Intrusion Detection
9 2 (16.67%) Entra ID
10 1 (8.33%) Windows Server 2016
10 1 (8.33%) Organisational Skills
10 1 (8.33%) Social Skills
10 1 (8.33%) SQL Server
10 1 (8.33%) ITIL

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 12 (100.00%) Azure
2 7 (58.33%) Microsoft 365
3 2 (16.67%) Cloud Computing
3 2 (16.67%) Entra ID
Communications & Networking
1 11 (91.67%) Firewall
2 3 (25.00%) LAN
2 3 (25.00%) VLAN
2 3 (25.00%) WAN
3 2 (16.67%) Intrusion Detection
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 5 (41.67%) Games
2 1 (8.33%) Organisational Skills
2 1 (8.33%) Social Skills
Miscellaneous
1 3 (25.00%) Driving Licence
Operating Systems
1 3 (25.00%) Windows
1 3 (25.00%) Windows Server
2 1 (8.33%) Windows Server 2016
Processes & Methodologies
1 9 (75.00%) Cybersecurity
1 9 (75.00%) Ticket Management
2 5 (41.67%) Collaborative Working
3 4 (33.33%) Customer Service
3 4 (33.33%) Problem-Solving
4 1 (8.33%) ITIL
Qualifications
1 2 (16.67%) Degree
System Software
1 3 (25.00%) Active Directory
2 2 (16.67%) VMware Infrastructure
Systems Management
1 3 (25.00%) Microsoft Intune
Vendors
1 10 (83.33%) Microsoft
2 2 (16.67%) VMware