2nd Line Support Jobs in Wiltshire

Second Line Support
South West > Wiltshire

The median Second Line Support salary in Wiltshire is £33,500 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 87 82 104
Rank change year-on-year -5 +22 -20
Permanent jobs requiring a 2nd Line Support 9 9 20
As % of all permanent jobs advertised in Wiltshire 0.71% 0.95% 1.82%
As % of the Job Titles category 0.74% 1.00% 1.89%
Number of salaries quoted 9 9 20
10th Percentile £23,000 £22,800 £25,000
25th Percentile £24,000 £23,000 £26,625
Median annual salary (50th Percentile) £33,500 £36,500 £34,000
Median % change year-on-year -8.22% +7.35% +19.30%
75th Percentile £43,250 £37,250 £37,000
90th Percentile £46,250 £38,775 £37,550
South West median annual salary £33,500 £35,000 £30,000
% change year-on-year -4.29% +16.67% +9.09%

All Permanent IT Job Vacancies
Wiltshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wiltshire with a recognized job title 1,213 901 1,058
% of permanent jobs with a recognized job title 95.44% 94.84% 96.27%
Number of salaries quoted 887 566 672
10th Percentile £26,250 £29,000 £30,500
25th Percentile £34,145 £36,250 £37,500
Median annual salary (50th Percentile) £49,000 £47,500 £48,000
Median % change year-on-year +3.16% -1.04% -4.00%
75th Percentile £60,000 £60,000 £65,000
90th Percentile £70,000 £75,000 £75,750
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

2nd Line Support
Job Vacancy Trend in Wiltshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for 2nd Line Support in Wiltshire

2nd Line Support
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Wiltshire.

Salary trend for 2nd Line Support in Wiltshire

2nd Line Support
Salary Histogram in Wiltshire

Salary distribution for jobs citing 2nd Line Support in Wiltshire over the 6 months to 5 May 2024.

Salary histogram for 2nd Line Support in Wiltshire

2nd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Wiltshire region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chippenham - 2 £37,500 -
Malmesbury - 2 £24,000 -
Swindon -7 1 £25,000 +4.17% 1
Salisbury - 1 £35,000 - 3
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Wiltshire

For the 6 months to 5 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring 2nd Line Support in the job title.

1 5 (55.56%) Active Directory
2 4 (44.44%) Problem-Solving
2 4 (44.44%) Social Skills
2 4 (44.44%) Microsoft 365
3 3 (33.33%) SQL
3 3 (33.33%) SharePoint
3 3 (33.33%) Microsoft Exchange
3 3 (33.33%) Microsoft
4 2 (22.22%) CRM
4 2 (22.22%) Windows
4 2 (22.22%) Firewall
4 2 (22.22%) Finance
4 2 (22.22%) VMware
4 2 (22.22%) Marketing
4 2 (22.22%) VMware Infrastructure
4 2 (22.22%) Hyper-V
4 2 (22.22%) Windows 10
5 1 (11.11%) DBS Check
5 1 (11.11%) Microsoft Intune
5 1 (11.11%) Performance Monitoring
5 1 (11.11%) Mentoring
5 1 (11.11%) AppDynamics
5 1 (11.11%) Driving Licence
5 1 (11.11%) JIRA
5 1 (11.11%) Problem Management
5 1 (11.11%) Confluence
5 1 (11.11%) Aruba
5 1 (11.11%) Process Improvement
5 1 (11.11%) Root Cause Analysis
5 1 (11.11%) Service Delivery

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) Microsoft Exchange
1 3 (33.33%) SharePoint
2 1 (11.11%) Confluence
Cloud Services
1 4 (44.44%) Microsoft 365
Communications & Networking
1 2 (22.22%) Firewall
Development Applications
1 1 (11.11%) JIRA
General
1 4 (44.44%) Social Skills
2 2 (22.22%) Finance
2 2 (22.22%) Marketing
Miscellaneous
1 1 (11.11%) Driving Licence
Operating Systems
1 2 (22.22%) Windows
1 2 (22.22%) Windows 10
2 1 (11.11%) Linux
Processes & Methodologies
1 4 (44.44%) Problem-Solving
2 2 (22.22%) CRM
3 1 (11.11%) Collaborative Working
3 1 (11.11%) Mentoring
3 1 (11.11%) Performance Monitoring
3 1 (11.11%) Problem Management
3 1 (11.11%) Process Improvement
3 1 (11.11%) Root Cause Analysis
3 1 (11.11%) Runbook
3 1 (11.11%) Service Delivery
3 1 (11.11%) Technical Leadership
Programming Languages
1 3 (33.33%) SQL
Qualifications
1 1 (11.11%) DBS Check
System Software
1 5 (55.56%) Active Directory
2 2 (22.22%) Hyper-V
2 2 (22.22%) VMware Infrastructure
Systems Management
1 1 (11.11%) Microsoft Intune
1 1 (11.11%) Opsgenie
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) VMware
3 1 (11.11%) AppDynamics
3 1 (11.11%) Apple
3 1 (11.11%) Aruba
3 1 (11.11%) Citrix
3 1 (11.11%) Google