Period
to 23 October 2018

The median annual salary for a Support Engineer was £25,000 in advertised job vacancies in Wiltshire during the 6 months to 23 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South West > Wiltshire
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 73 30 24
Rank change year-on-year -43 -6 +41
Permanent jobs requiring a Support Engineer 58 109 159
As % of all permanent IT jobs advertised in Wiltshire 3.22% 7.04% 8.92%
As % of the Job Titles category 3.36% 7.17% 9.14%
Number of salaries quoted 52 89 148
Wiltshire median annual salary £25,000 £27,500 £30,000
Median salary % change year-on-year -9.09% -8.33% +11.11%
10th Percentile £19,750 £19,500 £21,250
90th Percentile £40,075 £42,500 £38,250
South West median annual salary £27,750 £27,500 £28,000
% change year-on-year +0.91% -1.79% +5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1,727 1,520 1,739
% of permanent IT jobs with a recognized job title 95.94% 98.19% 97.59%
Number of salaries quoted 1,460 1,290 1,498
Wiltshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,000 £23,725 £22,675
90th Percentile £65,000 £60,000 £57,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Support Engineer
Job Vacancy Trend in Wiltshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Support Engineer in Wiltshire

Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Wiltshire.

Salary trend for Support Engineer in Wiltshire

Support Engineer
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Support Engineer in Wiltshire over the 6 months to 23 October 2018.

Salary histogram for Support Engineer in Wiltshire

Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wiltshire region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -26 29 £25,500 +2.00% 7
Chippenham -15 13 £26,000 -5.45% 3
Salisbury -11 7 £21,500 -6.52%
Calne - 3 £28,750 -
Corsham -11 1 £52,500 +147.06% 2
Malmesbury - 1 - -
Bradford-on-Avon - 1 - -
Support Engineer
South West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 23 October 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring Support Engineer in the job title.

1 42 (72.41%) Windows
2 32 (55.17%) Microsoft
3 19 (32.76%) Office 365
4 18 (31.03%) ITIL
5 16 (27.59%) Active Directory
6 14 (24.14%) Microsoft Certification
7 12 (20.69%) Windows Server
8 11 (18.97%) Security Cleared
8 11 (18.97%) SQL
8 11 (18.97%) Firewall
9 10 (17.24%) TCP/IP
9 10 (17.24%) Internet
9 10 (17.24%) Windows 8
10 9 (15.52%) Windows 7
10 9 (15.52%) Self-Motivation
10 9 (15.52%) Problem-Solving
10 9 (15.52%) DHCP
10 9 (15.52%) DNS
10 9 (15.52%) MCP
11 8 (13.79%) SQL Server
12 7 (12.07%) CCNA
12 7 (12.07%) Cisco Certification
12 7 (12.07%) Business Continuity
12 7 (12.07%) Incident Management
13 6 (10.34%) Virtual Environments
13 6 (10.34%) Service Delivery
13 6 (10.34%) SLA
13 6 (10.34%) Java
13 6 (10.34%) Linux
14 5 (8.62%) Microsoft Office

Support Engineer Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.90%) IBM Notes
1 4 (6.90%) MS Exchange
2 2 (3.45%) Apache
3 1 (1.72%) Exchange Server 2013
3 1 (1.72%) IIS
Applications
1 5 (8.62%) Microsoft Office
2 4 (6.90%) Acrobat
3 1 (1.72%) Microsoft Excel
Cloud Services
1 19 (32.76%) Office 365
2 3 (5.17%) Microsoft Azure
Communications & Networking
1 11 (18.97%) Firewall
2 10 (17.24%) Internet
2 10 (17.24%) TCP/IP
3 9 (15.52%) DHCP
3 9 (15.52%) DNS
4 3 (5.17%) Remote Desktop
4 3 (5.17%) SAN
5 2 (3.45%) Cisco ASA
5 2 (3.45%) F5 BIG-IP GTM
5 2 (3.45%) F5 BIG-IP LTM
5 2 (3.45%) VoIP
5 2 (3.45%) VPN
6 1 (1.72%) BGP
6 1 (1.72%) Cisco Nexus
6 1 (1.72%) MPLS
6 1 (1.72%) OSPF
6 1 (1.72%) Sourcefire
6 1 (1.72%) TACACS
6 1 (1.72%) tcpdump
6 1 (1.72%) Wireshark
Database & Business Intelligence
1 8 (13.79%) SQL Server
2 2 (3.45%) MySQL
3 1 (1.72%) MariaDB
3 1 (1.72%) Relational Database
3 1 (1.72%) SQL Server 2012
3 1 (1.72%) SQL Server 2014
3 1 (1.72%) SQL Server 2016
Development Applications
1 1 (1.72%) Ant
1 1 (1.72%) Eclipse
1 1 (1.72%) Git (software)
General
1 3 (5.17%) Manufacturing
1 3 (5.17%) Telecoms
2 2 (3.45%) Billing
2 2 (3.45%) Electronics
2 2 (3.45%) Finance
2 2 (3.45%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.72%) CakePHP
1 1 (1.72%) J2EE
1 1 (1.72%) jQuery
1 1 (1.72%) SOAP
1 1 (1.72%) Web Services
1 1 (1.72%) XML
Miscellaneous
1 9 (15.52%) Self-Motivation
2 5 (8.62%) Data Centre
3 4 (6.90%) Driving Licence
4 1 (1.72%) Computer Science
4 1 (1.72%) Enterprise Software
4 1 (1.72%) NHS
Operating Systems
1 42 (72.41%) Windows
2 12 (20.69%) Windows Server
3 10 (17.24%) Windows 8
4 9 (15.52%) Windows 7
5 6 (10.34%) Linux
6 5 (8.62%) Windows Server 2012
7 4 (6.90%) Windows Server 2008
8 3 (5.17%) Windows 10
9 2 (3.45%) Apple iOS
10 1 (1.72%) Solaris
10 1 (1.72%) Unix
Processes & Methodologies
1 18 (31.03%) ITIL
2 9 (15.52%) Problem-Solving
3 7 (12.07%) Business Continuity
3 7 (12.07%) Incident Management
4 6 (10.34%) Service Delivery
4 6 (10.34%) Virtual Environments
5 5 (8.62%) Problem Management
6 4 (6.90%) CRM
6 4 (6.90%) Disaster Recovery
6 4 (6.90%) Service Management
6 4 (6.90%) Stakeholder Management
7 3 (5.17%) Business Intelligence
7 3 (5.17%) Penetration Testing
7 3 (5.17%) Presales
7 3 (5.17%) Vulnerability Scanning
8 2 (3.45%) Digital Marketing
8 2 (3.45%) Mentoring
8 2 (3.45%) OO
8 2 (3.45%) Programme Management
9 1 (1.72%) Server Building
Programming Languages
1 11 (18.97%) SQL
2 6 (10.34%) Java
3 4 (6.90%) PHP
4 3 (5.17%) JavaScript
5 2 (3.45%) Groovy
5 2 (3.45%) PowerShell
5 2 (3.45%) Python
5 2 (3.45%) Shell Script
5 2 (3.45%) VBScript
6 1 (1.72%) Bash Shell
6 1 (1.72%) C#
6 1 (1.72%) C++
6 1 (1.72%) Ruby
6 1 (1.72%) Tcl
6 1 (1.72%) T-SQL
6 1 (1.72%) VB
Qualifications
1 14 (24.14%) Microsoft Certification
2 11 (18.97%) Security Cleared
3 9 (15.52%) MCP
4 7 (12.07%) CCNA
4 7 (12.07%) Cisco Certification
5 5 (8.62%) SC Cleared
6 4 (6.90%) Degree
6 4 (6.90%) MCSE
7 3 (5.17%) MCSA
8 1 (1.72%) Computer Science Degree
8 1 (1.72%) DV Cleared
8 1 (1.72%) MOS
Quality Assurance & Compliance
1 6 (10.34%) SLA
2 4 (6.90%) ISO/IEC 20000
3 1 (1.72%) QA
System Software
1 16 (27.59%) Active Directory
2 1 (1.72%) Hyper-V
2 1 (1.72%) ProxySG
2 1 (1.72%) VMware Infrastructure
2 1 (1.72%) VMware NSX
2 1 (1.72%) VMware Server
Systems Management
1 4 (6.90%) Norton AntiVirus
2 2 (3.45%) SCCM
3 1 (1.72%) ArcSight ESM
3 1 (1.72%) CSIRT
3 1 (1.72%) Netcool
3 1 (1.72%) Symantec Endpoint Protection
Vendors
1 32 (55.17%) Microsoft
2 5 (8.62%) Symantec
2 5 (8.62%) VMware
3 4 (6.90%) Adobe
3 4 (6.90%) EMC
3 4 (6.90%) Lotus
3 4 (6.90%) McAfee
3 4 (6.90%) SAP
4 3 (5.17%) Dell
4 3 (5.17%) HP
5 2 (3.45%) Blue Coat
5 2 (3.45%) Cisco
5 2 (3.45%) F5
6 1 (1.72%) ArcSight
6 1 (1.72%) CyberArk
6 1 (1.72%) Juniper
6 1 (1.72%) ServiceNow
6 1 (1.72%) SolarWinds
6 1 (1.72%) Tufin
6 1 (1.72%) Veeam