Period
to 18 June 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Wiltshire during the 6 months to 18 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South West > Wiltshire
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 52 34 30
Rank change year-on-year -18 -4 +12
Permanent jobs requiring a Support Engineer 84 104 146
As % of all permanent IT jobs advertised in Wiltshire 5.12% 6.68% 7.31%
As % of the Job Titles category 5.34% 6.83% 7.64%
Number of salaries quoted 71 97 144
Wiltshire median annual salary £27,500 £27,750 £26,500
Median salary % change year-on-year -0.90% +4.72% -11.67%
10th Percentile £20,500 £21,750 £21,750
90th Percentile £47,500 £42,700 £36,750
South West median annual salary £28,000 £27,500 £26,500
% change year-on-year +1.82% +3.77% +0.95%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1,572 1,522 1,912
% of permanent IT jobs with a recognized job title 95.80% 97.75% 95.79%
Number of salaries quoted 1,395 1,342 1,702
Wiltshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +5.26%
10th Percentile £25,850 £24,025 £23,500
90th Percentile £60,000 £60,000 £60,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Support Engineer
Job Vacancy Trend in Wiltshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Support Engineer in Wiltshire

Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Wiltshire.

Salary trend for Support Engineer in Wiltshire

Support Engineer
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Support Engineer in Wiltshire over the 6 months to 18 June 2018.

Salary histogram for Support Engineer in Wiltshire

Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wiltshire region over the 6 months to 18 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +3 40 £24,000 -8.57% 1
Chippenham +6 34 £27,500 -15.38% 3
Corsham -7 3 £21,000 -50.59%
Melksham -2 2 £27,500 -
Trowbridge - 2 £27,500 -
Bradford-on-Avon - 1 - - 1
Marlborough - 1 £23,500 -
Support Engineer
South West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 18 June 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring Support Engineer in the job title.

1 58 (69.05%) Windows
2 35 (41.67%) Microsoft
3 27 (32.14%) Windows Server
4 26 (30.95%) Active Directory
5 24 (28.57%) Problem-Solving
5 24 (28.57%) Office 365
6 23 (27.38%) SQL
7 19 (22.62%) Firewall
8 18 (21.43%) Windows 7
9 17 (20.24%) SQL Server
9 17 (20.24%) Cisco
10 16 (19.05%) Microsoft Office
10 16 (19.05%) VMware
11 14 (16.67%) Security Cleared
12 13 (15.48%) Windows Server 2008
12 13 (15.48%) Windows 10
13 10 (11.90%) Windows 8
13 10 (11.90%) Windows Server 2012
13 10 (11.90%) Unix
14 9 (10.71%) TCP/IP
14 9 (10.71%) LAN
14 9 (10.71%) WAN
14 9 (10.71%) ITIL
14 9 (10.71%) Self-Motivation
15 8 (9.52%) Cisco ASA
15 8 (9.52%) Driving Licence
15 8 (9.52%) MS Exchange
15 8 (9.52%) Linux
16 7 (8.33%) Juniper
16 7 (8.33%) Forcepoint

Support Engineer Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.52%) MS Exchange
2 2 (2.38%) Exchange Server 2013
3 1 (1.19%) Exchange Server 2010
3 1 (1.19%) IIS
Applications
1 16 (19.05%) Microsoft Office
2 3 (3.57%) Microsoft Excel
Cloud Services
1 24 (28.57%) Office 365
2 3 (3.57%) Microsoft Azure
Communications & Networking
1 19 (22.62%) Firewall
2 9 (10.71%) LAN
2 9 (10.71%) TCP/IP
2 9 (10.71%) WAN
3 8 (9.52%) Cisco ASA
4 7 (8.33%) F5 BIG-IP GTM
4 7 (8.33%) F5 BIG-IP LTM
4 7 (8.33%) Sourcefire
5 5 (5.95%) 3G
5 5 (5.95%) 4G
5 5 (5.95%) GSM
5 5 (5.95%) SAN
5 5 (5.95%) TETRA
5 5 (5.95%) VLAN
5 5 (5.95%) Wi-Fi
6 4 (4.76%) DHCP
6 4 (4.76%) DNS
7 3 (3.57%) VoIP
8 2 (2.38%) IP Telephony
8 2 (2.38%) WLAN
Database & Business Intelligence
1 17 (20.24%) SQL Server
2 7 (8.33%) Relational Database
3 6 (7.14%) Ingres
3 6 (7.14%) RDBMS
4 2 (2.38%) Crystal Reports
5 1 (1.19%) MariaDB
5 1 (1.19%) MySQL
5 1 (1.19%) SQL Server 2012
5 1 (1.19%) SQL Server 2014
5 1 (1.19%) SQL Server 2016
Development Applications
1 1 (1.19%) Ant
1 1 (1.19%) Git (software)
General
1 6 (7.14%) Manufacturing
2 2 (2.38%) Finance
2 2 (2.38%) Local Government
3 1 (1.19%) Military
3 1 (1.19%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.38%) EDI
1 2 (2.38%) EDIFACT
1 2 (2.38%) RSS
1 2 (2.38%) XML
2 1 (1.19%) CakePHP
2 1 (1.19%) jQuery
Miscellaneous
1 9 (10.71%) Self-Motivation
2 8 (9.52%) Driving Licence
3 2 (2.38%) Analytical Skills
4 1 (1.19%) Blackberry
4 1 (1.19%) Linux Command Line
4 1 (1.19%) NHS
Operating Systems
1 58 (69.05%) Windows
2 27 (32.14%) Windows Server
3 18 (21.43%) Windows 7
4 13 (15.48%) Windows 10
4 13 (15.48%) Windows Server 2008
5 10 (11.90%) Unix
5 10 (11.90%) Windows 8
5 10 (11.90%) Windows Server 2012
6 8 (9.52%) Linux
7 4 (4.76%) Solaris
7 4 (4.76%) Windows Server 2003
7 4 (4.76%) Windows XP
8 1 (1.19%) Windows Vista
Processes & Methodologies
1 24 (28.57%) Problem-Solving
2 9 (10.71%) ITIL
3 7 (8.33%) Problem Management
3 7 (8.33%) Vulnerability Management
4 5 (5.95%) Root Cause Analysis
5 4 (4.76%) Disaster Recovery
5 4 (4.76%) High Availability
5 4 (4.76%) Incident Management
5 4 (4.76%) Stakeholder Management
6 3 (3.57%) CRM
6 3 (3.57%) Fault Management
6 3 (3.57%) Penetration Testing
6 3 (3.57%) Service Delivery
6 3 (3.57%) Vulnerability Scanning
7 2 (2.38%) Analytical Thinking
7 2 (2.38%) Change Management
7 2 (2.38%) ERP
8 1 (1.19%) ITSM
8 1 (1.19%) MVC
8 1 (1.19%) Service Management
Programming Languages
1 23 (27.38%) SQL
2 6 (7.14%) C
3 5 (5.95%) PowerShell
3 5 (5.95%) VBScript
4 4 (4.76%) Shell Script
5 2 (2.38%) JavaScript
5 2 (2.38%) PHP
6 1 (1.19%) Groovy
6 1 (1.19%) Java
6 1 (1.19%) T-SQL
6 1 (1.19%) VB
Qualifications
1 14 (16.67%) Security Cleared
2 7 (8.33%) SC Cleared
3 6 (7.14%) Microsoft Certification
4 2 (2.38%) CCNA
4 2 (2.38%) Cisco Certification
5 1 (1.19%) DV Cleared
5 1 (1.19%) MCP
Quality Assurance & Compliance
1 4 (4.76%) ISO/IEC 20000
2 3 (3.57%) SLA
3 1 (1.19%) PCI DSS
3 1 (1.19%) QA
System Software
1 26 (30.95%) Active Directory
2 7 (8.33%) ProxySG
3 6 (7.14%) VMware Infrastructure
4 5 (5.95%) Hyper-V
5 2 (2.38%) VMware ESXi
6 1 (1.19%) Virtual Machines
6 1 (1.19%) VMware Server
Systems Management
1 7 (8.33%) CSIRT
2 4 (4.76%) SCCM
3 1 (1.19%) Microsoft Data Protection Manager
3 1 (1.19%) WSUS
Vendors
1 35 (41.67%) Microsoft
2 17 (20.24%) Cisco
3 16 (19.05%) VMware
4 7 (8.33%) Blue Coat
4 7 (8.33%) F5
4 7 (8.33%) Forcepoint
4 7 (8.33%) Juniper
5 6 (7.14%) Intel
6 5 (5.95%) Dell
6 5 (5.95%) HP
7 3 (3.57%) EMC
8 1 (1.19%) Apple
8 1 (1.19%) Remedy
8 1 (1.19%) ServiceNow
8 1 (1.19%) Veeam