Period
to 22 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Wiltshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South West > Wiltshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 36 23 69
Rank change year-on-year -13 +46 -12
Permanent jobs requiring a Support Engineer 96 155 75
As % of all permanent IT jobs advertised in Wiltshire 6.16% 9.03% 3.48%
As % of the Job Titles category 6.30% 9.25% 3.57%
Number of salaries quoted 77 144 65
Wiltshire median annual salary £27,500 £30,000 £27,000
Median salary % change year-on-year -8.33% +11.11% +1.89%
10th Percentile £19,100 £21,400 £19,750
90th Percentile £40,250 £38,250 £38,750
South West median annual salary £27,500 £28,000 £26,500
% change year-on-year -1.79% +5.66% -1.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1523 1675 2098
% of permanent IT jobs with a recognized job title 97.75% 97.55% 97.22%
Number of salaries quoted 1285 1433 1851
Wiltshire median annual salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50% +3.90%
10th Percentile £24,000 £22,500 £25,250
90th Percentile £60,000 £57,000 £60,000
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Support Engineer
Job Vacancy Trend in Wiltshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Support Engineer in Wiltshire

Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Wiltshire.

Salary trend for Support Engineer in Wiltshire

Support Engineer
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Support Engineer in Wiltshire over the 6 months to 22 November 2017.

Salary histogram for Support Engineer in Wiltshire

Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wiltshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -4 42 £25,000 -12.28%
Chippenham -9 16 £27,500 -5.17%
Corsham 0 15 £20,000 -47.37%
Melksham -2 11 £32,750 +0.77%
Salisbury - 5 £23,000 -
Calne +2 2 £24,000 +33.33%
Trowbridge - 1 £27,500 -
Support Engineer
South West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 22 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Support Engineer in the job title.

1 53 (55.21%) Microsoft
2 52 (54.17%) Windows
3 42 (43.75%) Active Directory
4 36 (37.50%) VMware
5 33 (34.38%) Windows Server 2008
5 33 (34.38%) Windows Server
6 31 (32.29%) Office 365
7 29 (30.21%) Windows Server 2012
8 27 (28.13%) Firewall
9 26 (27.08%) Windows 7
10 25 (26.04%) SQL
10 25 (26.04%) SQL Server
11 22 (22.92%) Windows 10
11 22 (22.92%) Security Cleared
12 21 (21.88%) ITIL
13 20 (20.83%) MS Exchange
14 19 (19.79%) Microsoft Certification
15 18 (18.75%) Cisco
15 18 (18.75%) Windows 8
16 17 (17.71%) Hyper-V
17 16 (16.67%) SC Cleared
18 15 (15.63%) Telecoms
19 14 (14.58%) SLA
19 14 (14.58%) HP
20 13 (13.54%) Windows Server 2003
20 13 (13.54%) Microsoft Office
21 12 (12.50%) MCP
21 12 (12.50%) CRM
21 12 (12.50%) CCNA
21 12 (12.50%) Cisco Certification

Support Engineer Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (20.83%) MS Exchange
2 12 (12.50%) Exchange Server 2010
3 5 (5.21%) Exchange Server 2007
4 4 (4.17%) Skype for Business
5 3 (3.13%) Jetty
5 3 (3.13%) SharePoint
6 1 (1.04%) Exchange Server 2013
Applications
1 13 (13.54%) Microsoft Office
Cloud Services
1 31 (32.29%) Office 365
2 5 (5.21%) Amazon AWS
2 5 (5.21%) Microsoft Azure
3 2 (2.08%) SaaS
4 1 (1.04%) Cloud Computing
Communications & Networking
1 27 (28.13%) Firewall
2 11 (11.46%) LAN
3 6 (6.25%) IP Telephony
3 6 (6.25%) VoIP
3 6 (6.25%) WAN
4 5 (5.21%) TCP/IP
5 4 (4.17%) ADSL
5 4 (4.17%) Skype
6 3 (3.13%) Unified Communications
7 2 (2.08%) ATM
7 2 (2.08%) DASS2
7 2 (2.08%) DPNSS
7 2 (2.08%) Network Security
7 2 (2.08%) PBX
7 2 (2.08%) Remote Desktop
7 2 (2.08%) Structured Cabling
7 2 (2.08%) TETRA
7 2 (2.08%) Wi-Fi
8 1 (1.04%) DNS
8 1 (1.04%) H.323
Database & Business Intelligence
1 25 (26.04%) SQL Server
2 9 (9.38%) SQL Server 2008
3 8 (8.33%) SQL Server 2005
4 6 (6.25%) SQL Server 2012
5 4 (4.17%) MySQL
6 3 (3.13%) JasperReports
6 3 (3.13%) MariaDB
6 3 (3.13%) Relational Database
7 1 (1.04%) Amazon RDS
7 1 (1.04%) Crystal Reports
Development Applications
1 3 (3.13%) Ant
1 3 (3.13%) Eclipse
1 3 (3.13%) IntelliJ
1 3 (3.13%) Subversion
General
1 15 (15.63%) Telecoms
2 6 (6.25%) Manufacturing
3 3 (3.13%) Finance
4 2 (2.08%) Retail
5 1 (1.04%) Advertising
Libraries, Frameworks & Software Standards
1 6 (6.25%) Software Packaging
2 4 (4.17%) Web Services
3 3 (3.13%) .NET
3 3 (3.13%) FreeMarker
3 3 (3.13%) Spring
Miscellaneous
1 12 (12.50%) Driving Licence
2 11 (11.46%) Computer Science
3 10 (10.42%) Data Centre
4 6 (6.25%) Management Information System
5 2 (2.08%) Analytical Skills
5 2 (2.08%) EPoS
Operating Systems
1 52 (54.17%) Windows
2 33 (34.38%) Windows Server
2 33 (34.38%) Windows Server 2008
3 29 (30.21%) Windows Server 2012
4 26 (27.08%) Windows 7
5 22 (22.92%) Windows 10
6 18 (18.75%) Windows 8
7 13 (13.54%) Windows Server 2003
8 8 (8.33%) Windows XP
9 7 (7.29%) Linux
10 6 (6.25%) Mac OS X
11 2 (2.08%) Windows 2000 Server
Processes & Methodologies
1 21 (21.88%) ITIL
2 12 (12.50%) CRM
3 10 (10.42%) Patch Management
4 6 (6.25%) Change Management
4 6 (6.25%) Line Management
5 5 (5.21%) Time Management
6 4 (4.17%) Configuration Management
6 4 (4.17%) Performance Management
6 4 (4.17%) Proactive Management
6 4 (4.17%) Server Monitoring
7 3 (3.13%) Continuous Integration
7 3 (3.13%) E-Commerce
7 3 (3.13%) MVC
7 3 (3.13%) Performance Testing
7 3 (3.13%) Proactive Monitoring
8 2 (2.08%) Communications Security
8 2 (2.08%) Data Centre Operations
8 2 (2.08%) Risk Management
8 2 (2.08%) Trend Analysis
8 2 (2.08%) Workflow
Programming Languages
1 25 (26.04%) SQL
2 7 (7.29%) PowerShell
3 6 (6.25%) Java
4 4 (4.17%) VBScript
5 3 (3.13%) C#
5 3 (3.13%) Groovy
5 3 (3.13%) JavaScript
5 3 (3.13%) PHP
5 3 (3.13%) Shell Script
5 3 (3.13%) VB
6 1 (1.04%) T-SQL
Qualifications
1 22 (22.92%) Security Cleared
2 19 (19.79%) Microsoft Certification
3 16 (16.67%) SC Cleared
4 12 (12.50%) CCNA
4 12 (12.50%) Cisco Certification
4 12 (12.50%) MCP
5 9 (9.38%) Degree
6 8 (8.33%) A+ Certification
6 8 (8.33%) BPSS Clearance
6 8 (8.33%) Computer Science Degree
6 8 (8.33%) GNVQ
6 8 (8.33%) HND
7 6 (6.25%) MCSA
7 6 (6.25%) MCSE
7 6 (6.25%) VMware Certified Professional (VCP)
8 3 (3.13%) HNC
9 2 (2.08%) ITIL Certification
Quality Assurance & Compliance
1 14 (14.58%) SLA
2 6 (6.25%) PCI DSS
3 5 (5.21%) ISO/IEC 27001
System Software
1 42 (43.75%) Active Directory
2 17 (17.71%) Hyper-V
3 12 (12.50%) VMware Infrastructure
4 6 (6.25%) BitLocker
5 4 (4.17%) VMware Server
Systems Management
1 10 (10.42%) Backup Exec
2 6 (6.25%) Microsoft Intune
2 6 (6.25%) SCCM
2 6 (6.25%) SCOM
3 5 (5.21%) ZABBIX
4 2 (2.08%) Systems Management Server (SMS)
4 2 (2.08%) WSUS
Vendors
1 53 (55.21%) Microsoft
2 36 (37.50%) VMware
3 18 (18.75%) Cisco
4 14 (14.58%) HP
5 9 (9.38%) Dell
6 6 (6.25%) Apple
7 5 (5.21%) AlienVault
8 4 (4.17%) Symantec
9 2 (2.08%) Citrix
9 2 (2.08%) Nortel
9 2 (2.08%) Red Hat
9 2 (2.08%) Siemens
10 1 (1.04%) Avaya
10 1 (1.04%) F5
10 1 (1.04%) Oracle