Period
to 16 August 2018

The median annual salary for a Support Engineer was £26,000 in advertised job vacancies in Wiltshire during the 6 months to 16 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South West > Wiltshire
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 49 31 24
Rank change year-on-year -18 -7 +26
Permanent jobs requiring a Support Engineer 84 108 175
As % of all permanent IT jobs advertised in Wiltshire 4.90% 6.92% 9.33%
As % of the Job Titles category 5.10% 7.10% 9.62%
Number of salaries quoted 75 98 168
Wiltshire median annual salary £26,000 £27,250 £29,000
Median salary % change year-on-year -4.59% -6.03% +3.57%
10th Percentile £19,750 £19,500 £21,600
90th Percentile £47,000 £43,000 £38,250
South West median annual salary £27,500 £27,500 £27,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1,648 1,521 1,820
% of permanent IT jobs with a recognized job title 96.15% 97.50% 97.07%
Number of salaries quoted 1,456 1,322 1,582
Wiltshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.50%
10th Percentile £25,000 £24,000 £23,500
90th Percentile £60,000 £60,000 £57,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Support Engineer
Job Vacancy Trend in Wiltshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Support Engineer in Wiltshire

Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Wiltshire.

Salary trend for Support Engineer in Wiltshire

Support Engineer
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Support Engineer in Wiltshire over the 6 months to 16 August 2018.

Salary histogram for Support Engineer in Wiltshire

Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wiltshire region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon 0 40 £24,000 -9.43% 4
Chippenham +4 28 £27,000 -9.24% 1
Salisbury -11 5 £21,500 -6.52% 1
Corsham -10 3 £21,000 +5.00% 1
Calne +8 2 £25,000 -10.71%
Trowbridge - 2 £27,500 - 1
Bradford-on-Avon - 1 - -
Marlborough - 1 £23,500 -
Support Engineer
South West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 16 August 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring Support Engineer in the job title.

1 60 (71.43%) Windows
2 37 (44.05%) Microsoft
3 22 (26.19%) Active Directory
4 21 (25.00%) SQL
4 21 (25.00%) Office 365
5 20 (23.81%) Windows Server
6 19 (22.62%) Problem-Solving
7 17 (20.24%) Windows 7
8 16 (19.05%) Microsoft Office
9 15 (17.86%) ITIL
10 14 (16.67%) SQL Server
10 14 (16.67%) TCP/IP
10 14 (16.67%) Firewall
10 14 (16.67%) Security Cleared
11 12 (14.29%) Windows 8
11 12 (14.29%) Microsoft Certification
12 11 (13.10%) Cisco
12 11 (13.10%) Self-Motivation
13 10 (11.90%) Incident Management
13 10 (11.90%) Unix
14 9 (10.71%) Windows Server 2008
15 8 (9.52%) Windows Server 2012
15 8 (9.52%) SLA
15 8 (9.52%) Linux
16 7 (8.33%) DNS
16 7 (8.33%) DHCP
16 7 (8.33%) Juniper
16 7 (8.33%) Internet
16 7 (8.33%) Forcepoint
16 7 (8.33%) Service Delivery

Support Engineer Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.95%) MS Exchange
2 4 (4.76%) IBM Notes
3 1 (1.19%) Exchange Server 2013
3 1 (1.19%) IIS
Applications
1 16 (19.05%) Microsoft Office
2 4 (4.76%) Acrobat
3 2 (2.38%) Microsoft Excel
Cloud Services
1 21 (25.00%) Office 365
2 3 (3.57%) Microsoft Azure
Communications & Networking
1 14 (16.67%) Firewall
1 14 (16.67%) TCP/IP
2 7 (8.33%) Cisco ASA
2 7 (8.33%) DHCP
2 7 (8.33%) DNS
2 7 (8.33%) F5 BIG-IP GTM
2 7 (8.33%) F5 BIG-IP LTM
2 7 (8.33%) Internet
2 7 (8.33%) Sourcefire
3 5 (5.95%) 3G
3 5 (5.95%) 4G
3 5 (5.95%) GSM
3 5 (5.95%) TETRA
4 4 (4.76%) SAN
5 3 (3.57%) Wi-Fi
6 2 (2.38%) LAN
6 2 (2.38%) VLAN
6 2 (2.38%) VoIP
6 2 (2.38%) WAN
7 1 (1.19%) Remote Desktop
Database & Business Intelligence
1 14 (16.67%) SQL Server
2 7 (8.33%) Relational Database
3 6 (7.14%) Ingres
3 6 (7.14%) RDBMS
4 2 (2.38%) Crystal Reports
5 1 (1.19%) MariaDB
5 1 (1.19%) MySQL
5 1 (1.19%) SQL Server 2012
5 1 (1.19%) SQL Server 2014
5 1 (1.19%) SQL Server 2016
Development Applications
1 1 (1.19%) Ant
1 1 (1.19%) Git (software)
General
1 2 (2.38%) Billing
1 2 (2.38%) Finance
1 2 (2.38%) Local Government
1 2 (2.38%) Manufacturing
2 1 (1.19%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.57%) XML
2 2 (2.38%) RSS
3 1 (1.19%) CakePHP
3 1 (1.19%) EDI
3 1 (1.19%) EDIFACT
3 1 (1.19%) J2EE
3 1 (1.19%) jQuery
3 1 (1.19%) SOAP
3 1 (1.19%) Web Services
Miscellaneous
1 11 (13.10%) Self-Motivation
2 5 (5.95%) Driving Licence
3 2 (2.38%) Data Centre
4 1 (1.19%) Analytical Skills
4 1 (1.19%) Computer Science
4 1 (1.19%) Enterprise Software
4 1 (1.19%) Linux Command Line
4 1 (1.19%) NHS
Operating Systems
1 60 (71.43%) Windows
2 20 (23.81%) Windows Server
3 17 (20.24%) Windows 7
4 12 (14.29%) Windows 8
5 10 (11.90%) Unix
6 9 (10.71%) Windows Server 2008
7 8 (9.52%) Linux
7 8 (9.52%) Windows Server 2012
8 7 (8.33%) Windows 10
9 4 (4.76%) Solaris
Processes & Methodologies
1 19 (22.62%) Problem-Solving
2 15 (17.86%) ITIL
3 10 (11.90%) Incident Management
4 7 (8.33%) Problem Management
4 7 (8.33%) Service Delivery
4 7 (8.33%) Vulnerability Management
5 6 (7.14%) Stakeholder Management
6 5 (5.95%) Root Cause Analysis
7 4 (4.76%) Business Continuity
7 4 (4.76%) Disaster Recovery
7 4 (4.76%) High Availability
7 4 (4.76%) Service Management
8 3 (3.57%) CRM
8 3 (3.57%) Fault Management
8 3 (3.57%) Penetration Testing
8 3 (3.57%) Virtual Environments
8 3 (3.57%) Vulnerability Scanning
9 2 (2.38%) Antivirus Management
9 2 (2.38%) OO
10 1 (1.19%) ERP
Programming Languages
1 21 (25.00%) SQL
2 6 (7.14%) Java
3 5 (5.95%) C
3 5 (5.95%) PowerShell
3 5 (5.95%) VBScript
4 4 (4.76%) Shell Script
5 3 (3.57%) PHP
6 2 (2.38%) JavaScript
7 1 (1.19%) C#
7 1 (1.19%) C++
7 1 (1.19%) Groovy
7 1 (1.19%) Python
7 1 (1.19%) Ruby
7 1 (1.19%) T-SQL
7 1 (1.19%) VB
Qualifications
1 14 (16.67%) Security Cleared
2 12 (14.29%) Microsoft Certification
3 5 (5.95%) MCP
3 5 (5.95%) SC Cleared
4 4 (4.76%) CCNA
4 4 (4.76%) Cisco Certification
5 3 (3.57%) MCSE
6 2 (2.38%) DV Cleared
7 1 (1.19%) Computer Science Degree
7 1 (1.19%) Degree
7 1 (1.19%) MCSA
7 1 (1.19%) MOS
Quality Assurance & Compliance
1 8 (9.52%) SLA
2 6 (7.14%) ISO/IEC 20000
3 1 (1.19%) PCI DSS
3 1 (1.19%) QA
System Software
1 22 (26.19%) Active Directory
2 7 (8.33%) ProxySG
3 2 (2.38%) Hyper-V
3 2 (2.38%) VMware Infrastructure
4 1 (1.19%) Virtual Machines
4 1 (1.19%) VMware Server
Systems Management
1 7 (8.33%) CSIRT
2 4 (4.76%) Norton AntiVirus
3 2 (2.38%) SCCM
4 1 (1.19%) Microsoft Data Protection Manager
4 1 (1.19%) WSUS
Vendors
1 37 (44.05%) Microsoft
2 11 (13.10%) Cisco
3 7 (8.33%) Blue Coat
3 7 (8.33%) F5
3 7 (8.33%) Forcepoint
3 7 (8.33%) Juniper
4 5 (5.95%) Intel
4 5 (5.95%) VMware
5 4 (4.76%) Adobe
5 4 (4.76%) HP
5 4 (4.76%) Lotus
5 4 (4.76%) McAfee
5 4 (4.76%) Symantec
6 3 (3.57%) Dell
6 3 (3.57%) EMC
7 1 (1.19%) Apple
7 1 (1.19%) BT
7 1 (1.19%) Oracle
7 1 (1.19%) Remedy
7 1 (1.19%) ServiceNow