Period
to 17 January 2019

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in Wiltshire during the 6 months to 17 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South West > Wiltshire
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 72 49 28
Rank change year-on-year -23 -21 +30
Permanent jobs requiring a Support Engineer 57 81 116
As % of all permanent IT jobs advertised in Wiltshire 3.29% 5.44% 7.12%
As % of the Job Titles category 3.42% 5.56% 7.28%
Number of salaries quoted 50 61 102
Wiltshire median annual salary £30,000 £27,500 £29,000
Median salary % change year-on-year +9.09% -5.17% -3.33%
10th Percentile £20,000 £21,000 £21,750
90th Percentile £50,000 £38,750 £38,225
South West median annual salary £30,000 £27,500 £28,000
% change year-on-year +9.09% -1.79% +1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1,666 1,456 1,593
% of permanent IT jobs with a recognized job title 96.24% 97.85% 97.79%
Number of salaries quoted 1,373 1,234 1,387
Wiltshire median annual salary £44,500 £40,000 £40,000
Median salary % change year-on-year +11.25% - -
10th Percentile £26,350 £24,500 £22,500
90th Percentile £65,000 £60,000 £58,750
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Support Engineer
Job Vacancy Trend in Wiltshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Support Engineer in Wiltshire

Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Wiltshire.

Salary trend for Support Engineer in Wiltshire

Support Engineer
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Support Engineer in Wiltshire over the 6 months to 17 January 2019.

Salary histogram for Support Engineer in Wiltshire

Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wiltshire region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -22 33 £30,000 -0.83% 2
Chippenham -20 10 £33,750 +22.73% 2
Salisbury +10 6 £21,500 -6.52% 2
Calne -1 2 £30,000 +17.65%
Corsham -10 1 £52,500 +147.06%
Malmesbury - 1 - -
Tidworth - 1 £24,000 -
Support Engineer
South West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 17 January 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring Support Engineer in the job title.

1 38 (66.67%) Windows
2 25 (43.86%) Microsoft
3 20 (35.09%) Active Directory
4 17 (29.82%) Firewall
5 16 (28.07%) ITIL
6 13 (22.81%) Office 365
6 13 (22.81%) Linux
7 11 (19.30%) Windows Server
7 11 (19.30%) VMware
7 11 (19.30%) Security Cleared
7 11 (19.30%) SQL
8 10 (17.54%) Microsoft Certification
9 9 (15.79%) Cisco
9 9 (15.79%) TCP/IP
9 9 (15.79%) Internet
9 9 (15.79%) Symantec
9 9 (15.79%) SC Cleared
9 9 (15.79%) Service Delivery
10 8 (14.04%) MCP
11 7 (12.28%) SQL Server
11 7 (12.28%) Shell Script
11 7 (12.28%) SLA
11 7 (12.28%) CCNA
11 7 (12.28%) Cisco Certification
12 6 (10.53%) Hyper-V
12 6 (10.53%) Windows 7
12 6 (10.53%) Windows 8
12 6 (10.53%) Self-Motivation
12 6 (10.53%) Service Management
12 6 (10.53%) VMware Infrastructure

Support Engineer Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.77%) Apache
2 4 (7.02%) IBM Notes
2 4 (7.02%) MS Exchange
3 2 (3.51%) IIS
Applications
1 5 (8.77%) Microsoft Office
2 4 (7.02%) Acrobat
Cloud Services
1 13 (22.81%) Office 365
2 5 (8.77%) SaaS
3 3 (5.26%) Microsoft Azure
4 2 (3.51%) Amazon AWS
4 2 (3.51%) IaaS
Communications & Networking
1 17 (29.82%) Firewall
2 9 (15.79%) Internet
2 9 (15.79%) TCP/IP
3 5 (8.77%) BGP
3 5 (8.77%) Cisco ASA
3 5 (8.77%) Cisco ISE
3 5 (8.77%) Cisco Nexus
3 5 (8.77%) DHCP
3 5 (8.77%) DNS
3 5 (8.77%) F5 BIG-IP GTM
3 5 (8.77%) F5 BIG-IP LTM
3 5 (8.77%) OSPF
3 5 (8.77%) TACACS
3 5 (8.77%) tcpdump
3 5 (8.77%) Wireshark
4 3 (5.26%) MPLS
4 3 (5.26%) VLAN
5 2 (3.51%) LAN
5 2 (3.51%) VoIP
5 2 (3.51%) Wireless
Database & Business Intelligence
1 7 (12.28%) SQL Server
2 2 (3.51%) Amazon RDS
2 2 (3.51%) Ingres
2 2 (3.51%) RDBMS
2 2 (3.51%) Relational Database
3 1 (1.75%) MySQL
Development Applications
1 1 (1.75%) Eclipse
General
1 5 (8.77%) Telecoms
2 4 (7.02%) Electronics
2 4 (7.02%) Finance
2 4 (7.02%) Manufacturing
2 4 (7.02%) Marketing
3 2 (3.51%) Billing
Libraries, Frameworks & Software Standards
1 3 (5.26%) LDAP
2 1 (1.75%) J2EE
2 1 (1.75%) SOAP
2 1 (1.75%) Web Services
2 1 (1.75%) XML
Miscellaneous
1 6 (10.53%) Self-Motivation
2 5 (8.77%) Data Centre
3 4 (7.02%) Analytical Skills
3 4 (7.02%) Driving Licence
4 2 (3.51%) Clustering
4 2 (3.51%) Fat Client
4 2 (3.51%) Thin Client
5 1 (1.75%) Enterprise Software
5 1 (1.75%) Fintech
Operating Systems
1 38 (66.67%) Windows
2 13 (22.81%) Linux
3 11 (19.30%) Windows Server
4 6 (10.53%) Windows 7
4 6 (10.53%) Windows 8
5 4 (7.02%) Windows 10
5 4 (7.02%) Windows Server 2012
6 3 (5.26%) Apple iOS
6 3 (5.26%) Unix
7 1 (1.75%) Mac OS X
Processes & Methodologies
1 16 (28.07%) ITIL
2 9 (15.79%) Service Delivery
3 6 (10.53%) Incident Management
3 6 (10.53%) Service Management
4 5 (8.77%) Business Continuity
4 5 (8.77%) Load Balancing
4 5 (8.77%) Problem-Solving
4 5 (8.77%) Virtual Environments
5 4 (7.02%) Business Intelligence
5 4 (7.02%) Digital Marketing
5 4 (7.02%) Presales
5 4 (7.02%) Programme Management
6 3 (5.26%) Cybersecurity
6 3 (5.26%) Infrastructure Engineering
7 2 (3.51%) Compliance Audit
7 2 (3.51%) Mentoring
7 2 (3.51%) Performance Monitoring
7 2 (3.51%) Proactive Monitoring
7 2 (3.51%) Problem Management
7 2 (3.51%) Process Improvement
Programming Languages
1 11 (19.30%) SQL
2 7 (12.28%) Shell Script
3 6 (10.53%) Python
4 5 (8.77%) Bash Shell
4 5 (8.77%) Java
4 5 (8.77%) Tcl
5 2 (3.51%) PHP
5 2 (3.51%) PowerShell
6 1 (1.75%) C#
6 1 (1.75%) C++
6 1 (1.75%) Groovy
6 1 (1.75%) JavaScript
6 1 (1.75%) Ruby
Qualifications
1 11 (19.30%) Security Cleared
2 10 (17.54%) Microsoft Certification
3 9 (15.79%) SC Cleared
4 8 (14.04%) MCP
5 7 (12.28%) CCNA
5 7 (12.28%) Cisco Certification
6 4 (7.02%) Degree
6 4 (7.02%) MCSA
6 4 (7.02%) MCSE
7 1 (1.75%) Computer Science Degree
7 1 (1.75%) DV Cleared
7 1 (1.75%) MOS
Quality Assurance & Compliance
1 7 (12.28%) SLA
2 2 (3.51%) ISO/IEC 20000
2 2 (3.51%) ISO/IEC 27001
2 2 (3.51%) PCI DSS
System Software
1 20 (35.09%) Active Directory
2 6 (10.53%) Hyper-V
2 6 (10.53%) VMware Infrastructure
3 5 (8.77%) VMware NSX
Systems Management
1 5 (8.77%) ArcSight ESM
1 5 (8.77%) Netcool
1 5 (8.77%) Symantec Endpoint Protection
2 4 (7.02%) Norton AntiVirus
Vendors
1 25 (43.86%) Microsoft
2 11 (19.30%) VMware
3 9 (15.79%) Cisco
3 9 (15.79%) Symantec
4 6 (10.53%) McAfee
4 6 (10.53%) SAP
5 5 (8.77%) ArcSight
5 5 (8.77%) Blue Coat
5 5 (8.77%) CheckPoint
5 5 (8.77%) CyberArk
5 5 (8.77%) F5
5 5 (8.77%) SolarWinds
5 5 (8.77%) Tufin
6 4 (7.02%) Adobe
6 4 (7.02%) Lotus
6 4 (7.02%) Veeam
7 2 (3.51%) HP
7 2 (3.51%) ProCurve
7 2 (3.51%) Sophos
8 1 (1.75%) BT