1 to 25 of 41 Support Engineer Jobs in the South West

Microsoft Support Engineer with SKYPE Expertise - Must have an active DV Clearance or an SC Clearance and you will be sponsored to attain your DV Overview of the Microsoft Support Engineer role We are seeking a highly skilled Microsoft Support Engineer to provide expert technical support across security domains. This is a hands … on role requiring L3/L4 experience, where you will take ownership of incidents and deliver effective solutions in a complex environment. Key responsibilities of the Microsoft Support Engineer Install, configure, and deploy Microsoft servers, clients, and infrastructure in on-premises environments Troubleshoot and resolve complex technical issues across Microsoft products including Skype , Exchange , and SharePoint Support the deployment of security measures, ensuring compliance with regulations Produce and maintain documentation while transferring knowledge to other support staff Collaborate with support teams, resolver groups, project managers, and stakeholders to ensure ongoing success across Microsoft environments Skills required for the Microsoft Support Engineer Expertise in Microsoft products such as Skype for Business , Exchange , and More ❯

1st Line Support Engineer Lyneham nr Swindon To £26,500 + Full Benefits This is a fantastic opportunity for you, an experienced 1st Line IT Support Engineer with SC Security Clearance (or able to obtain, or Lapsed SC Clearance), to join a leading IT Support company, based on site at a very large and prestigious … site in Lyneham near to Swindon and Chippenham. Joining a team of engineers, you will be responsible for the provision of IT support in line with the clients SLA. It will include: 1st Line support IT Support Telephone and Deskside support Building, imaging and deploying laptops using Intune and or SCCM Server Administration - Active Directory User … support MS Office Upgrades, new installations etc. Audio Visual Basic understanding of Network Support - LAN, WAN and Wifi would be a bonus In order to be successful in your application, it is essential that you are: Security Cleared - ideally SC level (will consider lapsed or the ability to obtain) At least 2 years' experience in a similar 1st More ❯

Job Title: Field IT Support Engineer - MSP Location: Bridgewater Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer l ooking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a … forward-thinking Managed Service Provider (MSP), this could be the role for you. We are seeking a skilled IT Support Engineer to join our growing team in Bridgewater. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting. Key Responsibilities * Provide on-site and remot e IT support (2nd line) for a wide range of clients * Diagnose, troubleshoot, and resolve hardware, software, and network issues * Install, configure, and support desktops, laptops, printers, and peripherals * Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) * Assist with Microsoft More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

IT Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol – On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and … ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We’re looking for a motivated and customer-focused IT Support Engineer to join our client's growing team. As … of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required More ❯

JOB TITLE – 2nd Line Support Engineer LOCATION – Cheltenham SALARY – Up to £35,000 THE BUSINESS: C4S Search are pleased to be working with UK-based medical charity who specialise in healthcare research. ABOUT THE 2nd LINE SUPPORT ENGINEER POSITION: Technical Support & Issue Resolution – Work with internal IT teams and external providers to resolve complex issues … Equipment Management – Assist in rolling out new IT systems, ensuring all deployed equipment is documented, labelled, and secured. Network Monitoring & Maintenance – Monitor network performance, proactively address potential issues, and support disaster recovery planning. Compliance & Data Protection – Ensure adherence to GDPR and data protection principles in handling and storing patient data. Site & Connectivity Support – Support the setup of … tasks as required. ABOUT YOU Strong troubleshooting and problem-solving skills. Good understanding of operating systems, networks, and common business applications. Experience with Active Directory, Office 365, and remote support tools. Ability to communicate technical issues to non-technical users effectively. Prior experience in an IT support or service desk role. If you are interested in the 2nd More ❯

Role: 2nd Line Support Engineer Location: Swindon Salary: £28,000 – £35,000 DOE + benefits Job Type: Full-time, permanent About the Company We are working with a well-established and expanding MSP that supports a wide range of SME clients across the South West. Due to continued growth and an increase in client demand, they are looking … to strengthen their service desk with an experienced 2nd Line Support Engineer. This is an excellent opportunity for a technically skilled support professional who enjoys variety, problem-solving and providing first-class service in a dynamic environment. The Role As a 2nd Line Support Engineer , you’ll act as an escalation point for the 1st Line … technology deployments. The role offers plenty of scope to broaden your skills across cloud, networking, security and telephony. Key responsibilities include: Handling escalated tickets and providing 2nd line technical support to SME clients Supporting and administering Windows Server, Active Directory and Microsoft 365 environments Troubleshooting networks, firewalls, VPNs, switches and WiFi Assisting with cloud migrations, system upgrades, and backup More ❯

World Class Defence Organisation based in Bristol is currently looking to recruit a C++/Linux Software Product Support Engineer subcontractor on an initial 6 month contract. The role can be worked on a 4 day week basis (Monday to Thursday) but due to the nature of the role, the position will need to be based onsite. This … role would suit a candidate who comes from a strong C++ Software Engineer background. Job Title: C++/Linux Software Product Support Engineer Rate: £68.00 per hour Overtime Rate: Hours worked over 37 hours per week will be calculated at time and a quarter Location: Bristol Hybrid/Remote working: The role can be worked on a … be based onsite. Contract: 37 Hours per week Duration: 6 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) C++/Linux Software Product Support Engineer Job Description: Were a driven team with a passion for software and its successful deployment in battlespace Command and Control (C2) weapon systems. We work on technology More ❯

find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Bristol. This is a full-time, position working a 37.5-hour week Monday to Friday. The … Desktop/Laptop/VDI build, configuration, deployment to end users Software installation/deployment Asset and peripheral deployments In depth investigation into issues Work as part of a support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support (Android & iOS) VIP support … required around the area to help cover Leave at sites (within a 2hr travel) What we're looking for: Microsoft Windows 10, and 11 Operating Systems Deployment, configuration, and support Support Microsoft Office 2016 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS/Application More ❯

Service Desk, Desktop Support Engineer, Remote Reporting to the Service Desk Manager, the 1st Tier Support Engineer (DEsktop Support, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktop support and Microsoft application admin. and support. Engagement via Umbrella Company … Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high levels of customer … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯

IT Support Engineer - MSP £26000-£30000 Stonehouse - Office based - 37.5 hour week 26 days holiday + BH The Role Do you have a strong background in IT and telecoms support, with a talent for solving technical issues quickly and effectively? Are you confident working with cloud-based systems and delivering excellent service in a B2B environment? If … so, we have an exciting opportunity for you. Were looking for a dedicated Technical Support Engineer to join our collaborative and friendly Support team. This is a varied and rewarding role where you will provide first-class support to customers using our wide range of products and services. You will be part of a busy support … role where you'll make a real impact on customer experience, we'd love to hear from you Key Responsibilities: Being a team player in a driven fast paced Support team. Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system. Supporting customers with their software and hardware applications. Fault analysis, resolution More ❯

Infrastructure Support Engineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. … This is an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and More ❯

Customer Support Engineer - Service Desk We have a new client of ours who are a leading player in their commercial space. They are looking for a talented individual who has a background in customer service who can excel as a first point of contact for customers. Purpose of Role: The primary purpose of the Customer Support Engineer is to provide responsive and highly proficient support forthe client's Customer Engagement solutions. As a member of Customer Service, the role is part of a virtual Service Desk and responsible for being the first line of contact for triaging and progressing customer incidents, problems and service requests from report to resolution. The role requires you to work More ❯

Job Title: Assistant Chief Engineer (Build Support) Location: Filton/Barrow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing You will be reviewing the inputs of the ILS team and providing the governance and … and making sure steps and processes have been followed Proactively performing process improvement and innovations to further refine and streamline business procedures Engaging and regularly reporting directly to Chief Engineer of Support, and liaising with broader Internal BAE Business Units and External Stakeholders, including the MOD: Your skills and experiences Essential: Registered or working towards Chartered Engineer … discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Office of Chief Engineer Support Team: The Assistant Chief Engineer Build Support is responsible for assisting in the development and implementation of strategies to enhance the supportability, maintainability, and sustainability More ❯

Job Title: Assistant Chief Engineer (Build Support) Location: Filton/Barrow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing You will be reviewing the inputs of the ILS team and providing the governance and … and making sure steps and processes have been followed Proactively performing process improvement and innovations to further refine and streamline business procedures Engaging and regularly reporting directly to Chief Engineer of Support, and liaising with broader Internal BAE Business Units and External Stakeholders, including the MOD: Your skills and experiences Essential: Registered or working towards Chartered Engineer … discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Office of Chief Engineer Support Team: The Assistant Chief Engineer Build Support is responsible for assisting in the development and implementation of strategies to enhance the supportability, maintainability, and sustainability More ❯

Job Title: Assistant Chief Engineer (Build Support) Location: Filton/Barrow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing You will be reviewing the inputs of the ILS team and providing the governance and … and making sure steps and processes have been followed Proactively performing process improvement and innovations to further refine and streamline business procedures Engaging and regularly reporting directly to Chief Engineer of Support, and liaising with broader Internal BAE Business Units and External Stakeholders, including the MOD: Your skills and experiences Essential: Registered or working towards Chartered Engineer … discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Office of Chief Engineer Support Team: The Assistant Chief Engineer Build Support is responsible for assisting in the development and implementation of strategies to enhance the supportability, maintainability, and sustainability More ❯

Job Title: 1st Line Support Engineer Location: Corsham (Full-Time, Onsite) Overview: Were working with a leading IT services provider to hire a driven and customer-focused 1st Line Support Engineer to join their team onsite in Corsham. This is an excellent opportunity for someone looking to build a solid foundation in IT support while … someone early in their IT career who is looking to develop and grow into more advanced technical positions. Key Responsibilities: Act as the first point of contact for technical support issues (via phone, email, and ticketing system) Troubleshoot and resolve basic hardware, software, and network problems Escalate complex or unresolved issues to 2nd or 3rd line teams Log and … manage support tickets, ensuring timely resolution and user updates Assist with the setup of hardware, software installations, and user account management Maintain clear and professional communication with end-users Contribute to knowledge sharing and internal documentation What Were Looking For: Previous experience in a helpdesk or IT support role (desirable, not essential) Passion for IT and eagerness to More ❯

We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network/Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + … Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the … lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships More ❯

2nd Line Technical/Field Support Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in a fast-paced, client-facing … support environment? * To apply - You MUST have experience working for a UK IT Infrastructure Support Provider/MSP - this is ESSENTIAL experience required - You MUST also live in Cornwall or be prepared to relocate.* Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent … client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments More ❯

impact in a fast-moving, flavour-filled world? At Refresco, were on a mission to raise the bar in performance, reliability, and innovation. Were looking for a Maintenance Excellence Support Engineer to help drive our Bridgwater site to new heights and keep our production lines fizzing with energy and efficiency. Maintenance Excellence Engineer Bridgwater, Somerset Days, Monday … activities pass, financial services, will writing services etc. Unlimited online GP appointments with Unum for you and your family About the Role In this pivotal role, youll lead and support engineering and maintenance teams to ensure our equipment runs at peak performance. Youll champion our Maintenance Excellence (ME) journey, embedding world-class practices that drive reliability, efficiency, and compliance … to care for equipment and stabilise performance. Drive Focused Improvement (FI) to eliminate downtime and improve asset utilisation. Optimise Professional Maintenance (PM) to enhance equipment life and reduce costs. Support smarter start-ups through Early Equipment Management (EEM). Upskill teams with targeted Training & Education, including SPLs and standard work processes. Ensure site compliance with Health & Safety, Environmental, and More ❯

About the opportunity: Are you an experienced IT professional with a passion for delivering excellent customer support? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you! About the Role: As a Technology Support Engineer , you'll play a key role in ensuring … our colleagues have secure, reliable access to IT and telephony services. You'll be the first point of contact for technical support, resolving issues efficiently while providing a positive and professional service. From maintaining desktop and server infrastructure to supporting disaster recovery and security processes, you'll help keep our business running smoothly. Key Responsibilities: Running the IT Helpdesk … plans. Assisting with supplier contracts, licensing renewals, and budgeting. Travel to other sites will be required. Experience: Proven experience in a simlar role working as an experienced 2nd line engineer with a path to grow into infrastructure and security. Excellent organisational skills and ability to work under pressure Confident, proactive, and self-motivated approach Knowledge of Windows OS, Microsoft More ❯

Title System Support Engineer (12 month FTC) This is role is a 12 month FTC About KBR And The Project KBR are a global technical solutions provider with 28,000 employees worldwide, with operations in 34 countries delivering to customers in 80 countries. KBR work collaboratively with their wide customer base to deliver solutions that strive to create … enable each A – aggregation, automation, assurance, audit, and analytics all to enable enhanced asset management across client's portfolio. About The Role To work as part of the Systems Support Team across multiple contracts, acting as the initial point of contact for the customer, supply chain and internal teams for all queries relating to the system (primarily Concept and … SharePoint), business processes, reporting and change requests. Key Responsibilities Customer Support and Query Management Act as initial point of contact for customers, supply chain, and internal teams. Provide 1st & 2nd line support for IT systems (Concept and SharePoint). Log, triage, and manage support tickets through to resolution. Follow ticket update processes to keep customers updated on More ❯

Job Title: IoT Customer Support Engineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … to join our team The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry … tracking of customer issues. Aim to exceed customer expectations by resolving issues promptly and professionally, fostering a positive experience that drives customer loyalty. Experience Required: Experience in a customer support or technical support role. Strong Excel user. Good analytical skills. Familiarity with IoT devices, sensors, and connectivity (WiFi, 4G/LTE, LoRaWAN) is advantageous. Flexibility to work weekends More ❯

An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to … day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in a More ❯