1 to 25 of 37 Support Engineer Jobs in the South West

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots … of autonomy and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots More ❯

JOB TITLE: Service Desk Support Engineer LOCATION: Swindon SALARY: £26,000 TO £30,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift schedule, covering … nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SERVICE DESK SUPPORT ENGINEER OPPORTUNITY: We’re looking for a motivated and customer-oriented Service Desk Support Engineer to join our team, providing round-the-clock (24/7/365) support to … of contact for all IT queries and incidents, responding via phone, email, or ticketing system. Diagnose and resolve technical issues across hardware, software, networking, and peripheral devices. Log all support activity accurately, maintaining clear and complete records within the ticketing system. Keep users informed throughout the resolution process, providing clear communication and helpful guidance. Escalate complex or unresolved issues More ❯

Desktop Support Engineer/IT Support Analyst 6 - 12 month contract Circa £175 per day inside IR35 Hybrid working: 3 - 4 Days in the Cheltenham office per week We are looking for a Desktop Support Engineer/1st Line Support person with brilliant communication skills to support the employees of a successful IT More ❯

AV Support Engineer £38,000 - £42,000 + Overtime + Bonus + Excellent Company Benefits Home Based: Travelling to Clients Are you an AV Support Engineer with programming experience looking to progress your career within an industry leading company whilst becoming the go to technical expert? On offer is a fantastic opportunity to join a company … that is renowned in the AV industry, where you will become the go technical expert for audio visual support alongside the opportunity to progress your career in the long term. This is a unique chance to work for a well-established company that work with blue chip clients nationwide. As a result of continued year on year growth, this … to join their highly skilled team to meet their growing demands. In this Monday to Friday days-based role, you will be the face of the company providing expert support to clients nationwide and ensuring systems are commissioned and programmed to the highest standard. This position would suit an engineer with AV support experience looking to join More ❯

Desktop Support Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time, permanent position working 08:00 – 17:30 Monday to Thursday … and 08:00 – 16:00 on Fridays As a Desktop Support Engineer your role will involve: • Desktop/Laptop/VDI build, configuration and deployment to end users • Software installation/deployment • Smartphone deployment • Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls • Hardware installation/upgrade/break fix for … desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential to provide support across the large site and surrounding satellite sites • Microsoft Windows 7 and 10 Operating Systems – Deployment, configuration and support • Microsoft Office 2010 onwards • Proven and demonstrable software and More ❯

IT Support Engineer Location: Cheltenham Salary: Up to £32,000 + benefits Our client, a leading national services business, is hiring an IT Support Engineer to provide hands-on technical support to colleagues across the UK. This role offers the opportunity to keep business-critical systems running smoothly, while working with a broad range of … technologies and stakeholders. What you’ll do Provide IT support by phone, email and in person on hardware, software, systems and databases Set up desktop and laptop computers, ensuring systems are ready for use and correctly configured Diagnose and resolve issues with PC and server hardware, network and internet connectivity, and telephone systems Support and troubleshoot Windows … disposal of obsolete equipment, consumables and waste materials in line with company procedures and legal requirements Travel to UK sites as required (pool car provided) to deliver on-site support and project work You’ll work closely with other IT team members, managers and internal customers to prioritise business needs, respond to monitoring alerts and ensure issues are resolved More ❯

Infrastructure Support Engineer Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits Were working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This … is an opportunity to join a forward-thinking business thats redefining what great support looks like combining technical excellence with a consultative, customer-first approach. The Opportunity Youll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft More ❯

Infrastructure Support Engineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. … This is an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and More ❯

IT Support Engineer Role Salary: Up to £35,000 DOE Contract: Full-time(37 hours per week) Location: Newton Abbot, with travel to additional sites Annual Leave: 25 days (rising to 29 after 5 years) + bank holidays Start Date: As soon as possible Overview Our client is seeking an IT Support Engineer to join their … offers the opportunity to influence technical delivery, drive innovation, and make a meaningful impact across a diverse organisation. You will play a key role in providing high-quality technical support, managing projects, and supporting the rollout of new technologies across the organisations schools and training environments. Key Responsibilities Provide professional telephone, remote, and on-site IT support to … systems and processes Deliver training on new and existing systems in partnership with the internal training coordinator Produce clear documentation and maintain accurate records of completed work Lead and support IT projects, including planning and managing your own initiatives Travel to sites without on-site IT staff as part of a scheduled rota Support the implementation of new More ❯

1st Line Onsite IT Support Engineer £25k-£27k Bridgwater | Onsite An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Bridgwater - onsite 5 days a week As a business, they have a global reach, with their … core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration, Windows Server Office … administration e.g. SharePoint, OneDrive Exchange/Exchange Online experience Azure AD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training More ❯

DV-Cleared Application Support Engineer - Contract - Cheltenham - On-Site Hays Technology is recruiting an Application Support Engineer for a secure, on-site contract role in Cheltenham. This position is outside IR35 and requires active DV clearance. Rate: £550-£650/day Location: Cheltenham (3/4 days/week on-site) Duration: Contract Clearance: Must hold … eDV clearance Role Overview Join a specialist team maintaining a cross-domain managed service using modern Application Support practices. You'll support deployments, monitor performance, and troubleshoot issues across a diverse tech stack. Responsibilities Build and deploy code using Java, Maven, NPM, Terraform, and Ansible Manage CI pipelines and automated testing (Cypress) Monitor services with InfluxDB and Grafana … Provide 2nd/3rd line support and incident response Perform OS patching, database housekeeping, and data centre ops Required Skills Experience in managed service environments Strong Java or similar development background Git version control Strong problem-solving and communication skills Desirable Skills Microservices, AMQP, S3, Oracle, Terraform/Ansible Please note: All offers are subject to security screening. Hays More ❯

2nd/3rd Line IT Support Engineer Security Cleared Location: Corsham Hybrid Salary: £38,000 £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd Line IT Support Engineer to join their team. You will be working within a managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting. You must hold … current SC Clearance (and be eligible for DV clearance) and be a sole British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rd line support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices More ❯

3rd Line Support Engineer Location: Cheltenham (Hybrid – approx. 3 days on-site) Salary: Up to £40,000 DOE Benefits: Opportunity to join a growing team, clear progression path, hybrid working arrangement Our client, a leading IT services organisation, is expanding into Cheltenham and is hiring a 3rd Line Support Engineer to join their new office. This … role offers the chance to take ownership of advanced technical issues, support key projects and play a significant role in shaping the technical function as the office continues to grow. What you’ll do Act as a senior escalation point for complex 3rd line issues across servers, networks, cloud and application environments. Diagnose, troubleshoot and resolve deep technical incidents … delivery teams to ensure high-quality outcomes. Produce and maintain technical documentation, knowledge base articles and best-practice guidance. You’ll collaborate with cross-functional teams to deliver robust support, influence processes and contribute to the development of the Cheltenham office’s technical capability. What we’re looking for Strong 3rd line experience across Windows Server, networking, Active Directory More ❯

DV-Cleared Application Support Engineer - Contract (Outside IR35) The Role We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering … and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service … stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery focus. Hands-on with Infrastructure as Code (Terraform, Ansible). Application development experience (Java or similar). Strong problem-solving and analytical skills with sound More ❯

Infrastructure Support Engineer Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits Were working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base click More ❯

We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network/Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + … Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the … lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships More ❯

Desktop Support Engineer (Part Time) Term 6 Months Hourly Rate: £35 per hour, 22.2 hours per week Part-Time (Tuesday, Wednesday and Thursday) Location: Somerset (On Site) Role Summary- In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate … will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site … connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. Providing IT and workplace support to ARABELLE SOLUTIONS's locations in a specific region Act as IT concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through More ❯

Desktop Support Engineer (Part Time) Term 6 Months Hourly Rate: £35 per hour, 22.2 hours per week Part-Time (Tuesday, Wednesday and Thursday) Location: Somerset (On Site) Role Summary- In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate … will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site … connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. Providing IT and workplace support to ARABELLE SOLUTIONS's locations in a specific region Act as IT concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through More ❯

Company description: Senior Product Support Engineer Job description: Uniting whats next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart … adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a Senior Product Support Engineer. The Technical Support team based in Poole is an integral part of the Yunex Services team. They provide support for Field Services, Engineering, HSQE, Manufacturing, Sales … and Project Delivery. The departments primary responsibility is to provide support capability covering all Yunex Traffic Products along with products of third-party manufacturers with the aim of providing practical support to all areas of the business and customers. The swift resolution of issues helps minimise wasted time on site whilst providing a source of education to the More ❯

IT Support Engineer Coleford £30-35k Job Summary Responding to user queries, incidents and issues, which can arrive through the IT help desk, by email, or by phone. Gathering information related to incidents or issues, then determining the root cause and implementing resolutions to resolve the users issues. Key Responsibilities Supporting internal users across the UK and … global offices with software and hardware issues, and service requests Prioritising and managing several open support cases Active Directory administration. user account creations, modifications, account removals, computer management, security, access rights, etc. Involved in hardware builds and initial system training for new users Assist colleagues in the wider IT team in dealing with peaks in workload, within the IT … service/support area where necessary. Working in the office, Travel UK and rate travelling abroad Communication and Contacts Communication is verbal and written including the provision of technical reports, sensitive information etc. Contact includes both internal/external customers & Vendors Qualifications & Experience Essential Working knowledge of Active Directory. Experience in a similar role. An up-to-date and More ❯

IT Support Engineer - Taunton - £30,000 - Hybrid Working! In this role, you’ll provide hands-on 1st/2nd line support across their offices, keeping users connected, productive, and secure. You’ll handle device setup, user onboarding, software installs, troubleshooting, patching, and play a key part in maintaining a reliable IT environment. What you’ll be doing … Delivering responsive IT support across multiple sitesSetting up and configuring laptops, mobiles, and user accountsSupporting Microsoft 365, AD, Azure, Exchange and general networkingMaintaining systems, software, and security updatesWorking closely with the wider IT team to deliver excellent service About you: Experience in a 1st/2nd line IT support or service desk roleStrong Microsoft 365, AD, Azure, Exchange More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a … variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service … working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice More ❯