Support Engineer Jobs in the South West

Support Engineer
England > South West

The median Support Engineer salary in the South West is £32,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 69 92 156
Rank change year-on-year +23 +64 -14
Permanent jobs requiring a Support Engineer 288 218 202
As % of all permanent jobs advertised in the South West 3.27% 3.50% 2.21%
As % of the Job Titles category 3.42% 3.91% 2.33%
Number of salaries quoted 251 189 177
10th Percentile £25,625 - £23,100
25th Percentile £28,375 £26,250 £26,750
Median annual salary (50th Percentile) £32,000 £32,500 £35,000
Median % change year-on-year -1.54% -7.14% +20.69%
75th Percentile £38,750 £37,000 £39,500
90th Percentile £51,750 £41,300 £52,500
England median annual salary £34,000 £34,000 £34,000

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,426 5,578 8,651
% of permanent jobs with a recognized job title 95.82% 89.64% 94.55%
Number of salaries quoted 6,017 3,752 5,360
10th Percentile £29,000 £30,438 £28,500
25th Percentile £37,500 £39,288 £36,363
Median annual salary (50th Percentile) £50,000 £52,725 £50,000
Median % change year-on-year -5.17% +5.45% +8.11%
75th Percentile £65,000 £70,000 £65,000
90th Percentile £80,000 £81,250 £80,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing Support Engineer in the South West over the 6 months to 26 July 2024.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +35 63 £31,250 +4.17% 9
Somerset +35 56 £30,385 -3.54% 14
Bristol +30 56 £34,000 +4.62% 16
Wiltshire -19 44 £35,500 +9.23% 16
Dorset -27 34 £37,000 - 4
Devon -8 31 £29,000 +5.45% 2
Cornwall -15 2 £28,750 -10.16% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 26 July 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Engineer in the job title.

1 141 (48.96%) Windows
2 121 (42.01%) Microsoft
3 118 (40.97%) Microsoft 365
4 111 (38.54%) Active Directory
5 80 (27.78%) Azure
6 68 (23.61%) Security Cleared
6 68 (23.61%) Social Skills
7 64 (22.22%) Customer Service
8 63 (21.88%) SC Cleared
9 56 (19.44%) Firewall
10 54 (18.75%) Microsoft Exchange
11 48 (16.67%) Windows Server
12 45 (15.63%) Windows 10
12 45 (15.63%) VMware
13 44 (15.28%) Microsoft Office
14 40 (13.89%) SharePoint
15 39 (13.54%) ITIL
16 38 (13.19%) VMware Infrastructure
17 37 (12.85%) Degree
17 37 (12.85%) Finance
18 36 (12.50%) SQL
19 34 (11.81%) WAN
19 34 (11.81%) Problem-Solving
20 32 (11.11%) Microsoft Intune
21 30 (10.42%) Driving Licence
22 28 (9.72%) SCCM
22 28 (9.72%) Hyper-V
23 26 (9.03%) Microsoft Certification
24 25 (8.68%) Time Management
24 25 (8.68%) DBS Check

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (18.75%) Microsoft Exchange
2 40 (13.89%) SharePoint
3 9 (3.13%) SharePoint 2010
3 9 (3.13%) SharePoint 2013
4 2 (0.69%) Apache
4 2 (0.69%) Confluence
5 1 (0.35%) Appian
5 1 (0.35%) IIS
Applications
1 44 (15.28%) Microsoft Office
2 2 (0.69%) Microsoft Excel
3 1 (0.35%) Microsoft PowerPoint
Business Applications
1 2 (0.69%) Oracle Receivables
Cloud Services
1 118 (40.97%) Microsoft 365
2 80 (27.78%) Azure
3 24 (8.33%) AWS
4 20 (6.94%) GCP
5 14 (4.86%) Entra ID
6 13 (4.51%) SaaS
7 12 (4.17%) IaaS
8 11 (3.82%) PaaS
8 11 (3.82%) Power Platform
9 5 (1.74%) Dynamics 365
9 5 (1.74%) OneDrive
10 1 (0.35%) Mimecast
10 1 (0.35%) WhatsApp
Communications & Networking
1 56 (19.44%) Firewall
2 34 (11.81%) WAN
3 23 (7.99%) LAN
3 23 (7.99%) Wireless
4 18 (6.25%) DNS
5 17 (5.90%) VPN
6 13 (4.51%) SAN
7 11 (3.82%) SD-WAN
8 10 (3.47%) Network Security
9 8 (2.78%) Wi-Fi
10 6 (2.08%) DHCP
11 5 (1.74%) VLAN
12 4 (1.39%) Internet
13 3 (1.04%) Broadband
13 3 (1.04%) Remote Desktop
13 3 (1.04%) TCP/IP
13 3 (1.04%) VoIP
14 2 (0.69%) Ethernet
14 2 (0.69%) IPsec
14 2 (0.69%) Softphone
Database & Business Intelligence
1 4 (1.39%) SQL Server
2 2 (0.69%) Crystal Reports
2 2 (0.69%) MongoDB
2 2 (0.69%) Oracle Reports
2 2 (0.69%) PostgreSQL
3 1 (0.35%) Amazon RDS
Development Applications
1 7 (2.43%) JIRA
2 2 (0.69%) Visual Studio
3 1 (0.35%) GitLab
General
1 68 (23.61%) Social Skills
2 37 (12.85%) Finance
3 25 (8.68%) Organisational Skills
4 18 (6.25%) Telecoms
5 14 (4.86%) Manufacturing
6 13 (4.51%) Analytical Skills
6 13 (4.51%) Inclusion and Diversity
7 8 (2.78%) Automotive
8 6 (2.08%) Marketing
8 6 (2.08%) Military
9 5 (1.74%) Electronics
10 4 (1.39%) Advertising
10 4 (1.39%) Presentation Skills
11 3 (1.04%) Legal
11 3 (1.04%) Pharmaceutical
11 3 (1.04%) Retail
12 2 (0.69%) Banking
12 2 (0.69%) Law
12 2 (0.69%) Public Sector
13 1 (0.35%) Digital Health
Libraries, Frameworks & Software Standards
1 2 (0.69%) .NET
1 2 (0.69%) LAPP Stack
1 2 (0.69%) REST
1 2 (0.69%) SOAP
1 2 (0.69%) Web Services
2 1 (0.35%) RESTEasy
Miscellaneous
1 30 (10.42%) Driving Licence
2 12 (4.17%) Clustering
3 11 (3.82%) iPhone
3 11 (3.82%) Onboarding
4 7 (2.43%) Smartphone
5 4 (1.39%) Management Information System
6 2 (0.69%) Augmented Reality
6 2 (0.69%) Enterprise Software
6 2 (0.69%) Virtual Reality
7 1 (0.35%) CCTV
7 1 (0.35%) NHS
7 1 (0.35%) PKI
7 1 (0.35%) Renewable Energy
7 1 (0.35%) Replication
7 1 (0.35%) Self-Motivation
7 1 (0.35%) Virtual Team
Operating Systems
1 141 (48.96%) Windows
2 48 (16.67%) Windows Server
3 45 (15.63%) Windows 10
4 23 (7.99%) Linux
4 23 (7.99%) Mac OS
5 14 (4.86%) AIX
6 10 (3.47%) Android
6 10 (3.47%) Windows 7
7 9 (3.13%) Windows Server 2016
8 6 (2.08%) Unix
9 4 (1.39%) Apple iOS
10 2 (0.69%) Windows 2000
10 2 (0.69%) Windows 8
10 2 (0.69%) Windows XP
11 1 (0.35%) Mac OS X
11 1 (0.35%) Windows Server 2019
Processes & Methodologies
1 64 (22.22%) Customer Service
2 39 (13.54%) ITIL
3 34 (11.81%) Problem-Solving
4 25 (8.68%) Time Management
5 23 (7.99%) Continuous Improvement
5 23 (7.99%) Infrastructure Engineering
6 22 (7.64%) Customer Experience
6 22 (7.64%) Customer Requirements
7 20 (6.94%) Mobile Device Management
8 17 (5.90%) B2B
8 17 (5.90%) Project Delivery
9 14 (4.86%) Computer Science
10 13 (4.51%) Cybersecurity
10 13 (4.51%) Fault Analysis
11 10 (3.47%) Incident Management
11 10 (3.47%) Migration
12 9 (3.13%) Coaching
12 9 (3.13%) Commercial Awareness
12 9 (3.13%) Server Virtualisation
13 8 (2.78%) Antivirus Management
Programming Languages
1 36 (12.50%) SQL
2 17 (5.90%) PowerShell
3 11 (3.82%) C#
4 4 (1.39%) JavaScript
5 3 (1.04%) Java
6 2 (0.69%) C
6 2 (0.69%) C++
6 2 (0.69%) Python
6 2 (0.69%) VB
Qualifications
1 68 (23.61%) Security Cleared
2 63 (21.88%) SC Cleared
3 37 (12.85%) Degree
4 26 (9.03%) Microsoft Certification
5 25 (8.68%) DBS Check
6 19 (6.60%) ITIL Certification
7 15 (5.21%) DV Cleared
8 14 (4.86%) Computer Science Degree
9 12 (4.17%) MCP
10 11 (3.82%) A+ Certification
10 11 (3.82%) MCITP
10 11 (3.82%) MCSE
11 4 (1.39%) HND
12 2 (0.69%) BPSS Clearance
12 2 (0.69%) HNC
12 2 (0.69%) MCDST
12 2 (0.69%) MCSA
13 1 (0.35%) ITIL Foundation Certificate
13 1 (0.35%) NVQ Level 3
Quality Assurance & Compliance
1 19 (6.60%) GDPR
2 18 (6.25%) SLA
3 1 (0.35%) Cyber Essentials
System Software
1 111 (38.54%) Active Directory
2 38 (13.19%) VMware Infrastructure
3 28 (9.72%) Hyper-V
4 9 (3.13%) XenDesktop
5 6 (2.08%) XenApp
6 2 (0.69%) Virtual Desktop
6 2 (0.69%) Virtual Servers
7 1 (0.35%) DFS Replication
7 1 (0.35%) Virtual Machines
7 1 (0.35%) VMware ESXi
Systems Management
1 32 (11.11%) Microsoft Intune
2 28 (9.72%) SCCM
3 12 (4.17%) Backup Exec
3 12 (4.17%) NetBackup
4 2 (0.69%) McAfee ePO
4 2 (0.69%) Opsgenie
5 1 (0.35%) vCenter Server
Vendors
1 121 (42.01%) Microsoft
2 45 (15.63%) VMware
3 20 (6.94%) Google
4 18 (6.25%) Oracle
5 16 (5.56%) Dell
6 14 (4.86%) Cisco
7 13 (4.51%) Citrix
8 12 (4.17%) Hitachi
8 12 (4.17%) HP
8 12 (4.17%) NetApp
8 12 (4.17%) Snow
8 12 (4.17%) Veritas
9 9 (3.13%) IBM
9 9 (3.13%) Symantec
10 8 (2.78%) ServiceNow
11 7 (2.43%) McAfee
11 7 (2.43%) MobileIron
12 4 (1.39%) Apple
12 4 (1.39%) Salesforce
13 3 (1.04%) AppDynamics