Support Engineer Jobs in the South West

Support Engineer
England > South West

The median Support Engineer salary in the South West is £32,500 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 65 84 147
Rank change year-on-year +19 +63 -24
Permanent jobs requiring a Support Engineer 367 246 191
As % of all permanent jobs advertised in the South West 3.81% 3.64% 2.29%
As % of the Job Titles category 3.96% 4.08% 2.39%
Number of salaries quoted 330 208 176
10th Percentile £25,000 £26,110 £24,125
25th Percentile £28,000 £26,250 £27,469
Median annual salary (50th Percentile) £32,500 £32,000 £34,000
Median % change year-on-year +1.56% -5.88% +21.43%
75th Percentile £39,313 £37,000 £41,250
90th Percentile £51,825 £43,825 £52,500
England median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 9,270 6,026 8,005
% of permanent jobs with a recognized job title 96.17% 89.09% 96.16%
Number of salaries quoted 6,813 3,705 5,146
10th Percentile £27,750 £29,750 £29,500
25th Percentile £36,365 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,206
90th Percentile £76,250 £80,000 £79,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing Support Engineer in the South West over the 6 months to 26 May 2024.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +38 95 £32,500 +8.33% 18
Bristol +43 71 £34,000 +14.29% 21
Somerset +19 55 £30,000 -14.29% 14
Wiltshire -18 51 £35,000 +2.94% 14
Devon -8 42 £29,000 +5.45% 3
Dorset -17 39 £37,000 - 8
Cornwall -6 8 £27,500 -20.86% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 26 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Engineer in the job title.

1 168 (45.78%) Windows
2 145 (39.51%) Microsoft
3 144 (39.24%) Microsoft 365
4 139 (37.87%) Active Directory
5 95 (25.89%) Azure
6 84 (22.89%) Security Cleared
7 83 (22.62%) Social Skills
8 79 (21.53%) Customer Service
9 65 (17.71%) Firewall
10 64 (17.44%) SC Cleared
10 64 (17.44%) Windows 10
11 63 (17.17%) Microsoft Exchange
12 59 (16.08%) Windows Server
13 54 (14.71%) Problem-Solving
14 53 (14.44%) ITIL
14 53 (14.44%) VMware
15 51 (13.90%) Microsoft Office
16 43 (11.72%) SharePoint
16 43 (11.72%) WAN
17 42 (11.44%) SQL
17 42 (11.44%) VMware Infrastructure
17 42 (11.44%) Degree
18 40 (10.90%) Finance
19 39 (10.63%) Hyper-V
20 38 (10.35%) Microsoft Intune
21 36 (9.81%) Time Management
22 35 (9.54%) Driving Licence
23 34 (9.26%) SCCM
24 33 (8.99%) Wireless
24 33 (8.99%) Organisational Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (17.17%) Microsoft Exchange
2 43 (11.72%) SharePoint
3 7 (1.91%) SharePoint 2010
3 7 (1.91%) SharePoint 2013
4 6 (1.63%) Confluence
5 2 (0.54%) Apache
6 1 (0.27%) IIS
Applications
1 51 (13.90%) Microsoft Office
2 8 (2.18%) Microsoft Excel
2 8 (2.18%) Microsoft PowerPoint
Business Applications
1 2 (0.54%) Oracle Receivables
Cloud Services
1 144 (39.24%) Microsoft 365
2 95 (25.89%) Azure
3 23 (6.27%) Entra ID
4 21 (5.72%) AWS
5 18 (4.90%) GCP
6 13 (3.54%) SaaS
7 12 (3.27%) IaaS
7 12 (3.27%) Power Platform
8 11 (3.00%) PaaS
9 8 (2.18%) OneDrive
10 4 (1.09%) Dynamics 365
11 3 (0.82%) WhatsApp
12 2 (0.54%) Power Automate
13 1 (0.27%) Azure Sentinel
13 1 (0.27%) Google Workspace
13 1 (0.27%) Mimecast
13 1 (0.27%) Slack
Communications & Networking
1 65 (17.71%) Firewall
2 43 (11.72%) WAN
3 33 (8.99%) Wireless
4 31 (8.45%) LAN
5 29 (7.90%) DNS
6 26 (7.08%) VPN
7 19 (5.18%) SAN
8 18 (4.90%) DHCP
9 15 (4.09%) Wi-Fi
10 11 (3.00%) SD-WAN
11 10 (2.72%) Network Security
12 8 (2.18%) SDH
13 7 (1.91%) TCP/IP
13 7 (1.91%) VLAN
14 6 (1.63%) Remote Desktop
15 5 (1.36%) Cisco Nexus
15 5 (1.36%) NetScaler
15 5 (1.36%) VoIP
16 4 (1.09%) Broadband
16 4 (1.09%) Ethernet
Database & Business Intelligence
1 11 (3.00%) SQL Server
2 2 (0.54%) Crystal Reports
2 2 (0.54%) MongoDB
2 2 (0.54%) Oracle Reports
2 2 (0.54%) PostgreSQL
3 1 (0.27%) Amazon RDS
Development Applications
1 12 (3.27%) JIRA
2 2 (0.54%) Visual Studio
3 1 (0.27%) GitLab
General
1 83 (22.62%) Social Skills
2 40 (10.90%) Finance
3 33 (8.99%) Organisational Skills
4 31 (8.45%) Telecoms
5 19 (5.18%) Military
6 18 (4.90%) Analytical Skills
7 14 (3.81%) Manufacturing
8 12 (3.27%) Inclusion and Diversity
9 9 (2.45%) Automotive
9 9 (2.45%) Legal
10 6 (1.63%) Marketing
11 4 (1.09%) Banking
11 4 (1.09%) Law
11 4 (1.09%) Presentation Skills
11 4 (1.09%) Public Sector
12 3 (0.82%) Advertising
12 3 (0.82%) Aerospace
12 3 (0.82%) Electronics
13 2 (0.54%) Pharmaceutical
13 2 (0.54%) Publishing
Libraries, Frameworks & Software Standards
1 4 (1.09%) 802.1X
2 3 (0.82%) .NET
3 2 (0.54%) LAPP Stack
3 2 (0.54%) REST
3 2 (0.54%) SOAP
3 2 (0.54%) Web Services
4 1 (0.27%) CSS
4 1 (0.27%) RESTEasy
Miscellaneous
1 35 (9.54%) Driving Licence
2 16 (4.36%) iPhone
3 15 (4.09%) Onboarding
4 13 (3.54%) Smartphone
5 12 (3.27%) Clustering
6 8 (2.18%) CCTV
7 7 (1.91%) Fibre Optics
7 7 (1.91%) Management Information System
8 6 (1.63%) Enterprise Software
8 6 (1.63%) Replication
9 4 (1.09%) Data Centre
10 2 (0.54%) Augmented Reality
10 2 (0.54%) Self-Motivation
10 2 (0.54%) Virtual Reality
11 1 (0.27%) Low-Code
11 1 (0.27%) PKI
11 1 (0.27%) Renewable Energy
11 1 (0.27%) Robotics
Operating Systems
1 168 (45.78%) Windows
2 64 (17.44%) Windows 10
3 59 (16.08%) Windows Server
4 28 (7.63%) Linux
5 26 (7.08%) Mac OS
6 16 (4.36%) Windows 7
7 14 (3.81%) AIX
8 12 (3.27%) Android
9 11 (3.00%) Unix
10 9 (2.45%) Windows Server 2016
11 7 (1.91%) Apple iOS
12 5 (1.36%) Windows Server 2012
13 3 (0.82%) Windows XP
14 2 (0.54%) Solaris
14 2 (0.54%) Windows 2000
14 2 (0.54%) Windows 8
15 1 (0.27%) Mac OS X
15 1 (0.27%) Windows Server 2008
15 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 79 (21.53%) Customer Service
2 54 (14.71%) Problem-Solving
3 53 (14.44%) ITIL
4 36 (9.81%) Time Management
5 26 (7.08%) Infrastructure Engineering
6 23 (6.27%) Customer Requirements
6 23 (6.27%) Mobile Device Management
7 22 (5.99%) Continuous Improvement
8 21 (5.72%) Customer Experience
9 17 (4.63%) Change Management
10 16 (4.36%) B2B
10 16 (4.36%) Project Delivery
11 15 (4.09%) Computer Science
11 15 (4.09%) Incident Management
12 12 (3.27%) Break/Fix
12 12 (3.27%) Cybersecurity
13 11 (3.00%) Coaching
13 11 (3.00%) Fault Analysis
14 10 (2.72%) Migration
15 9 (2.45%) Ticket Management
Programming Languages
1 42 (11.44%) SQL
2 19 (5.18%) C#
2 19 (5.18%) PowerShell
3 14 (3.81%) Java
4 10 (2.72%) Python
5 5 (1.36%) JavaScript
6 2 (0.54%) C
6 2 (0.54%) C++
6 2 (0.54%) VB
Qualifications
1 84 (22.89%) Security Cleared
2 64 (17.44%) SC Cleared
3 42 (11.44%) Degree
4 28 (7.63%) Microsoft Certification
5 25 (6.81%) DBS Check
6 23 (6.27%) DV Cleared
7 20 (5.45%) ITIL Certification
8 15 (4.09%) Computer Science Degree
9 14 (3.81%) MCP
10 13 (3.54%) A+ Certification
11 9 (2.45%) MCITP
11 9 (2.45%) MCSE
12 8 (2.18%) HNC
13 7 (1.91%) CCNA
13 7 (1.91%) Cisco Certification
14 4 (1.09%) HND
15 2 (0.54%) MCDST
15 2 (0.54%) MCSA
15 2 (0.54%) Network+ Certification
16 1 (0.27%) NVQ Level 3
Quality Assurance & Compliance
1 26 (7.08%) SLA
2 19 (5.18%) GDPR
3 2 (0.54%) ISO/IEC 27001
4 1 (0.27%) Cyber Essentials
System Software
1 139 (37.87%) Active Directory
2 42 (11.44%) VMware Infrastructure
3 39 (10.63%) Hyper-V
4 7 (1.91%) XenDesktop
5 5 (1.36%) Firmware
6 4 (1.09%) XenApp
7 2 (0.54%) Virtual Desktop
7 2 (0.54%) Virtual Servers
8 1 (0.27%) DFS Replication
8 1 (0.27%) Virtual Machines
8 1 (0.27%) VMware ESXi
Systems Management
1 38 (10.35%) Microsoft Intune
2 34 (9.26%) SCCM
3 12 (3.27%) Backup Exec
3 12 (3.27%) NetBackup
4 6 (1.63%) Opsgenie
5 4 (1.09%) WSUS
6 2 (0.54%) Jamf Pro
6 2 (0.54%) McAfee ePO
6 2 (0.54%) vCenter Server
Vendors
1 145 (39.51%) Microsoft
2 53 (14.44%) VMware
3 24 (6.54%) Citrix
4 20 (5.45%) Cisco
5 19 (5.18%) Google
6 16 (4.36%) Oracle
7 15 (4.09%) Dell
8 13 (3.54%) NetApp
9 12 (3.27%) Hitachi
9 12 (3.27%) HP
9 12 (3.27%) McAfee
9 12 (3.27%) MobileIron
9 12 (3.27%) Snow
9 12 (3.27%) Veritas
10 9 (2.45%) IBM
10 9 (2.45%) ServiceNow
11 8 (2.18%) AppDynamics
12 7 (1.91%) Draytek
12 7 (1.91%) Symantec
13 6 (1.63%) Sophos