The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the South West during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England / South West
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 101 80 59
Rank change year-on-year -21 -21  
Permanent jobs requiring a Support Engineer 160 196 273
As % of all permanent IT jobs advertised in the South West 3.06% 3.80% 4.55%
As % of the Job Titles category 3.15% 3.89% 4.68%
Number of salaries quoted 133 177 246
Median salary £30,000 £25,875 £27,000
Median salary % change year-on-year +15.94% -4.16%  
90% offered a salary of more than £20,600 £19,850 £20,500
10% offered a salary of more than £40,000 £32,500 £40,000
UK excluding London median salary £30,000 £30,000 £28,500
% change year-on-year - +5.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5072 5041 5830
As % of all permanent IT job vacancies advertised in the South West 97.00% 97.62% 97.20%
Number of salaries quoted 4219 4271 4917
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Engineer
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

The salary distribution of IT jobs citing Support Engineer in the South West over the 3 months to 25 June 2017.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -6 52 £27,750 -2.63% 2
Bristol -6 46 £30,000 +25.00% 12
Somerset 0 23 £31,500 +13.51% 1
Dorset -8 16 £30,500 +27.08% 6
Gloucestershire -18 13 £22,000 -10.20% 2
Cornwall -19 6 £32,500 +41.30%
Devon - 4 £27,500 - 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 25 June 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Engineer in the job title.

1 209 (70.85%) Windows
2 143 (48.47%) Microsoft
3 134 (45.42%) Active Directory
4 114 (38.64%) Windows Server
5 92 (31.19%) VMware
6 67 (22.71%) SQL
7 65 (22.03%) Firewall
8 62 (21.02%) Office 365
9 61 (20.68%) Windows Server 2012
10 60 (20.34%) MS Exchange
11 52 (17.63%) ITIL
12 51 (17.29%) Security Cleared
13 50 (16.95%) Windows Server 2008
13 50 (16.95%) Microsoft Office
14 45 (15.25%) Windows 7
15 41 (13.90%) Cisco
16 38 (12.88%) Linux
17 37 (12.54%) LAN
18 36 (12.20%) WAN
18 36 (12.20%) TCP/IP
18 36 (12.20%) Microsoft Certification
18 36 (12.20%) SC Cleared
18 36 (12.20%) Exchange Server 2010
19 35 (11.86%) Driving Licence
20 33 (11.19%) VoIP
20 33 (11.19%) SQL Server
20 33 (11.19%) Hyper-V
21 32 (10.85%) DNS
22 30 (10.17%) SLA
22 30 (10.17%) Cisco Certification

Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (20.34%) MS Exchange
2 36 (12.20%) Exchange Server 2010
3 18 (6.10%) Exchange Server 2007
4 16 (5.42%) Exchange Server 2013
5 10 (3.39%) Skype for Business
6 7 (2.37%) Jetty
7 6 (2.03%) SharePoint
8 5 (1.69%) Exchange Server 2003
9 4 (1.36%) IIS
10 3 (1.02%) CMS
10 3 (1.02%) Umbraco
11 2 (0.68%) IBM Notes
12 1 (0.34%) Confluence
12 1 (0.34%) IBM Domino
12 1 (0.34%) JBoss
12 1 (0.34%) Oracle Application Server
12 1 (0.34%) Tomcat
12 1 (0.34%) WebLogic
12 1 (0.34%) WebSphere
12 1 (0.34%) WebSphere Application Server
Applications
1 50 (16.95%) Microsoft Office
2 6 (2.03%) Microsoft Excel
3 3 (1.02%) Microsoft PowerPoint
4 2 (0.68%) AutoCAD
5 1 (0.34%) Revit
Business Applications
1 2 (0.68%) Remedy ITSM
1 2 (0.68%) SAP Oil and Gas
2 1 (0.34%) Dynamics AX
2 1 (0.34%) GoldMine
Cloud Services
1 62 (21.02%) Office 365
2 22 (7.46%) Microsoft Azure
3 11 (3.73%) Amazon AWS
4 3 (1.02%) Mimecast
5 1 (0.34%) Cloud Computing
5 1 (0.34%) SaaS
Communications & Networking
1 65 (22.03%) Firewall
2 37 (12.54%) LAN
3 36 (12.20%) TCP/IP
3 36 (12.20%) WAN
4 33 (11.19%) VoIP
5 32 (10.85%) DNS
6 28 (9.49%) DHCP
7 19 (6.44%) Internet
8 18 (6.10%) VPN
9 17 (5.76%) PBX
9 17 (5.76%) SAN
10 14 (4.75%) Wi-Fi
11 11 (3.73%) SMTP
11 11 (3.73%) SSL
12 10 (3.39%) VLAN
13 9 (3.05%) DASS2
13 9 (3.05%) DPNSS
13 9 (3.05%) Remote Desktop
13 9 (3.05%) TETRA
13 9 (3.05%) WLAN
Database & Business Intelligence
1 33 (11.19%) SQL Server
2 12 (4.07%) SQL Server 2005
2 12 (4.07%) SQL Server 2008
3 10 (3.39%) MySQL
4 9 (3.05%) Relational Database
5 8 (2.71%) MariaDB
6 7 (2.37%) JasperReports
7 2 (0.68%) Amazon RDS
7 2 (0.68%) Oracle Database
7 2 (0.68%) Oracle Reports
7 2 (0.68%) SQL Server 2000
7 2 (0.68%) SQL Server 2012
7 2 (0.68%) SQL Server 2014
8 1 (0.34%) SQL Server Reporting Services
Development Applications
1 7 (2.37%) Ant
1 7 (2.37%) Eclipse
1 7 (2.37%) IntelliJ
1 7 (2.37%) Subversion
2 6 (2.03%) Team Foundation Server
3 5 (1.69%) Visual Studio Team System
General
1 16 (5.42%) Finance
1 16 (5.42%) Manufacturing
2 12 (4.07%) Advertising
3 5 (1.69%) Marketing
3 5 (1.69%) Telecoms
4 4 (1.36%) Military
5 3 (1.02%) Aerospace
5 3 (1.02%) Electronics
6 1 (0.34%) Back Office
6 1 (0.34%) Law
6 1 (0.34%) Local Government
Libraries, Frameworks & Software Standards
1 10 (3.39%) .NET
2 7 (2.37%) FreeMarker
2 7 (2.37%) Spring
2 7 (2.37%) XML
3 6 (2.03%) ASP.NET
3 6 (2.03%) CSS
3 6 (2.03%) HTML
4 5 (1.69%) ASP.NET MVC
4 5 (1.69%) WPF
5 3 (1.02%) COM
5 3 (1.02%) CSS3
5 3 (1.02%) EDI
5 3 (1.02%) EDIFACT
5 3 (1.02%) HTML5
5 3 (1.02%) KnockoutJS
5 3 (1.02%) Sass
5 3 (1.02%) Twitter Bootstrap
6 2 (0.68%) Software Packaging
6 2 (0.68%) Web Services
7 1 (0.34%) AngularJS
Miscellaneous
1 35 (11.86%) Driving Licence
2 8 (2.71%) Analytical Skills
2 8 (2.71%) Client/Server
3 7 (2.37%) Fat Client
3 7 (2.37%) Thin Client
4 6 (2.03%) Data Centre
5 4 (1.36%) Linux Command Line
5 4 (1.36%) Smartphone
5 4 (1.36%) Virtual Team
6 3 (1.02%) Mobile Computing
6 3 (1.02%) PDA
6 3 (1.02%) User Experience
7 2 (0.68%) Blackberry
7 2 (0.68%) Computer Science
7 2 (0.68%) EPoS
7 2 (0.68%) Management Information System
8 1 (0.34%) Clustering
8 1 (0.34%) Device Driver
8 1 (0.34%) NHS
8 1 (0.34%) PACS
Operating Systems
1 209 (70.85%) Windows
2 114 (38.64%) Windows Server
3 61 (20.68%) Windows Server 2012
4 50 (16.95%) Windows Server 2008
5 45 (15.25%) Windows 7
6 38 (12.88%) Linux
7 28 (9.49%) Windows Server 2003
8 26 (8.81%) Windows 8
9 19 (6.44%) Windows 10
10 18 (6.10%) Windows XP
11 9 (3.05%) Windows 2000 Server
12 7 (2.37%) Red Hat Enterprise Linux
12 7 (2.37%) Unix
13 6 (2.03%) Mac OS X
14 5 (1.69%) Mac OS
15 4 (1.36%) CentOS
16 3 (1.02%) Android
16 3 (1.02%) Solaris
17 2 (0.68%) Windows Vista
18 1 (0.34%) Debian
Processes & Methodologies
1 52 (17.63%) ITIL
2 13 (4.41%) MVC
3 10 (3.39%) Service Management
4 9 (3.05%) ERP
4 9 (3.05%) Workflow
5 8 (2.71%) CAD
5 8 (2.71%) CRM
5 8 (2.71%) E-Commerce
5 8 (2.71%) Service Delivery
6 7 (2.37%) Continuous Integration
6 7 (2.37%) Infrastructure Management
6 7 (2.37%) Migration
6 7 (2.37%) Performance Testing
6 7 (2.37%) Project Management
7 6 (2.03%) Change Management
7 6 (2.03%) Manufacturing Engineering
7 6 (2.03%) Problem Management
7 6 (2.03%) System Testing
8 5 (1.69%) Agile Software Development
8 5 (1.69%) Data Protection
Programming Languages
1 67 (22.71%) SQL
2 17 (5.76%) JavaScript
3 13 (4.41%) PowerShell
4 12 (4.07%) Java
5 10 (3.39%) PHP
6 9 (3.05%) C#
6 9 (3.05%) Shell Script
7 8 (2.71%) Groovy
8 3 (1.02%) T-SQL
9 2 (0.68%) C
10 1 (0.34%) Python
10 1 (0.34%) VB
Qualifications
1 51 (17.29%) Security Cleared
2 36 (12.20%) Microsoft Certification
2 36 (12.20%) SC Cleared
3 30 (10.17%) Cisco Certification
4 22 (7.46%) CCNA
5 20 (6.78%) MCSE
6 19 (6.44%) MCP
7 17 (5.76%) VMware Certified Professional (VCP)
8 16 (5.42%) MCSA
9 13 (4.41%) DV Cleared
10 10 (3.39%) Degree
11 9 (3.05%) CCNP
11 9 (3.05%) ITIL Certification
12 6 (2.03%) A+ Certification
13 5 (1.69%) Network+ Certification
14 4 (1.36%) MCITP
15 2 (0.68%) BPSS Clearance
15 2 (0.68%) Computer Science Degree
15 2 (0.68%) HND
15 2 (0.68%) NVQ Level 3
Quality Assurance & Compliance
1 30 (10.17%) SLA
2 1 (0.34%) Data Quality
System Software
1 134 (45.42%) Active Directory
2 33 (11.19%) Hyper-V
3 29 (9.83%) VMware Infrastructure
4 9 (3.05%) Virtual Machines
5 7 (2.37%) XenApp
6 6 (2.03%) VMware ESXi
6 6 (2.03%) XenDesktop
7 3 (1.02%) Firmware
7 3 (1.02%) Virtual Desktop
8 2 (0.68%) BitLocker
8 2 (0.68%) VMware Server
8 2 (0.68%) vSphere
9 1 (0.34%) Samba
Systems Management
1 12 (4.07%) SCCM
2 7 (2.37%) Backup Exec
3 2 (0.68%) Microsoft Intune
3 2 (0.68%) NetBackup
3 2 (0.68%) SCOM
3 2 (0.68%) Systems Management Server (SMS)
3 2 (0.68%) WSUS
4 1 (0.34%) vCenter Server
Vendors
1 143 (48.47%) Microsoft
2 92 (31.19%) VMware
3 41 (13.90%) Cisco
4 14 (4.75%) Citrix
5 13 (4.41%) Red Hat
5 13 (4.41%) WatchGuard
6 10 (3.39%) HP
7 9 (3.05%) Nortel
7 9 (3.05%) Siemens
8 8 (2.71%) CheckPoint
8 8 (2.71%) Veeam
9 7 (2.37%) Apple
9 7 (2.37%) Dell
9 7 (2.37%) Intel
9 7 (2.37%) Oracle
10 4 (1.36%) Avaya
10 4 (1.36%) EqualLogic
10 4 (1.36%) IBM
10 4 (1.36%) NetApp
11 3 (1.02%) ServiceNow
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