Support Engineer Jobs in the South West

Support Engineer
England > South West

The median Support Engineer salary in the South West is £32,000 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 102 62 80
Rank change year-on-year -40 +18 +68
Permanent jobs requiring a Support Engineer 79 365 270
As % of all permanent jobs advertised in the South West 2.27% 3.96% 3.91%
As % of the Job Titles category 2.42% 4.12% 4.39%
Number of salaries quoted 47 329 230
10th Percentile £27,000 £25,000 £25,000
25th Percentile £27,625 £28,290 £27,301
Median annual salary (50th Percentile) £32,000 £33,000 £32,500
Median % change year-on-year -3.03% +1.54% -2.26%
75th Percentile £35,250 £40,000 £37,250
90th Percentile £47,500 £52,500 £44,875
England median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% +1.52%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,260 8,862 6,155
% of permanent jobs with a recognized job title 93.54% 96.11% 89.15%
Number of salaries quoted 2,021 6,471 3,849
10th Percentile £27,750 £28,000 £29,200
25th Percentile £37,574 £36,365 £37,500
Median annual salary (50th Percentile) £52,600 £50,000 £52,500
Median % change year-on-year +5.20% -4.76% +5.00%
75th Percentile £63,750 £63,750 £68,750
90th Percentile £77,500 £77,500 £80,000
England median annual salary £57,500 £53,773 £60,567
% change year-on-year +6.93% -11.22% +0.95%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing Support Engineer in the South West over the 6 months to 1 May 2025.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon +5 24 £31,875 +9.91% 12
Cornwall +21 17 £29,500 +7.27% 6
Gloucestershire -7 12 £30,000 -9.09% 22
Dorset +15 9 £32,500 -12.16% 6
Wiltshire +6 6 £33,500 -4.29% 2
Somerset -30 6 £40,000 +31.64% 7
Bristol +3 5 £45,000 +20.00% 23
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 1 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Engineer in the job title.

1 44 (55.70%) Problem-Solving
2 39 (49.37%) Social Skills
3 26 (32.91%) Microsoft 365
4 24 (30.38%) Degree
4 24 (30.38%) Windows
5 22 (27.85%) Linux
5 22 (27.85%) Active Directory
5 22 (27.85%) JIRA
5 22 (27.85%) Customer Service
6 21 (26.58%) CRM
7 20 (25.32%) HND
7 20 (25.32%) B2B
7 20 (25.32%) Microsoft
7 20 (25.32%) Salesforce
7 20 (25.32%) Test Automation
7 20 (25.32%) Scenario Testing
7 20 (25.32%) Satnav
7 20 (25.32%) Presentation Skills
8 19 (24.05%) Windows Server
9 18 (22.78%) Azure
10 16 (20.25%) HNC
11 15 (18.99%) Security Cleared
12 14 (17.72%) SC Cleared
13 12 (15.19%) JNCIA
13 12 (15.19%) Cisco Certification
13 12 (15.19%) CCNA
13 12 (15.19%) Firewall
13 12 (15.19%) Driving Licence
14 10 (12.66%) Entra ID
14 10 (12.66%) Telecoms

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.13%) Microsoft Exchange
2 7 (8.86%) SharePoint
3 1 (1.27%) CMS
3 1 (1.27%) Umbraco
Applications
1 4 (5.06%) Microsoft Office
2 2 (2.53%) Microsoft Excel
3 1 (1.27%) Weka
Business Applications
1 1 (1.27%) Dynamics CRM
Cloud Services
1 26 (32.91%) Microsoft 365
2 18 (22.78%) Azure
3 10 (12.66%) Entra ID
4 7 (8.86%) OneDrive
5 2 (2.53%) AWS
5 2 (2.53%) Cloud Computing
6 1 (1.27%) Amazon CloudWatch
6 1 (1.27%) Azure ExpressRoute
6 1 (1.27%) Azure Monitor
6 1 (1.27%) Dynamics 365
6 1 (1.27%) GCP
6 1 (1.27%) Power Platform
Communications & Networking
1 12 (15.19%) Firewall
2 8 (10.13%) WAN
3 7 (8.86%) LAN
3 7 (8.86%) VLAN
4 6 (7.59%) DNS
4 6 (7.59%) VPN
4 6 (7.59%) VSAT
5 5 (6.33%) DHCP
6 4 (5.06%) IPsec
6 4 (5.06%) Wi-Fi
7 2 (2.53%) Intrusion Detection
8 1 (1.27%) InfiniBand
8 1 (1.27%) SAN
8 1 (1.27%) SD-WAN
8 1 (1.27%) TCP/IP
8 1 (1.27%) VoIP
Database & Business Intelligence
1 1 (1.27%) MongoDB
1 1 (1.27%) NoSQL
1 1 (1.27%) Power BI
1 1 (1.27%) RDBMS
1 1 (1.27%) Relational Database
1 1 (1.27%) SQL Server
Development Applications
1 22 (27.85%) JIRA
General
1 39 (49.37%) Social Skills
2 20 (25.32%) Presentation Skills
3 10 (12.66%) Telecoms
4 7 (8.86%) Finance
5 2 (2.53%) Analytical Skills
5 2 (2.53%) Legal
5 2 (2.53%) Organisational Skills
5 2 (2.53%) Public Sector
6 1 (1.27%) Aerospace
6 1 (1.27%) Automotive
6 1 (1.27%) Documentation Skills
6 1 (1.27%) Electronics
6 1 (1.27%) Inclusion and Diversity
6 1 (1.27%) Manufacturing
Miscellaneous
1 20 (25.32%) Satnav
2 12 (15.19%) Driving Licence
3 4 (5.06%) Management Information System
4 2 (2.53%) Educational Technology
4 2 (2.53%) Life Science
5 1 (1.27%) Cloud Native
5 1 (1.27%) Clustering
5 1 (1.27%) Distributed Applications
5 1 (1.27%) Hybrid Cloud
5 1 (1.27%) Linux Command Line
5 1 (1.27%) Renewable Energy
5 1 (1.27%) Replication
5 1 (1.27%) Robotics
Operating Systems
1 24 (30.38%) Windows
2 22 (27.85%) Linux
3 19 (24.05%) Windows Server
4 2 (2.53%) Windows Server 2016
5 1 (1.27%) AIX
5 1 (1.27%) Android
5 1 (1.27%) Apple iOS
5 1 (1.27%) Windows 10
5 1 (1.27%) Windows Server 2019
Processes & Methodologies
1 44 (55.70%) Problem-Solving
2 22 (27.85%) Customer Service
3 21 (26.58%) CRM
4 20 (25.32%) B2B
4 20 (25.32%) Scenario Testing
4 20 (25.32%) Test Automation
5 10 (12.66%) ITIL
6 9 (11.39%) Mentoring
7 6 (7.59%) Commercial Awareness
8 5 (6.33%) Configuration Management
8 5 (6.33%) Incident Management
8 5 (6.33%) Kalman Filter
8 5 (6.33%) Proactive Management
8 5 (6.33%) Web Filtering
9 4 (5.06%) Agile
9 4 (5.06%) Problem Management
9 4 (5.06%) Statistics
10 2 (2.53%) Continuous Improvement
10 2 (2.53%) Customer Requirements
10 2 (2.53%) Cybersecurity
Programming Languages
1 2 (2.53%) Bash
1 2 (2.53%) PowerShell
1 2 (2.53%) Python
2 1 (1.27%) C++
2 1 (1.27%) SQL
Qualifications
1 24 (30.38%) Degree
2 20 (25.32%) HND
3 16 (20.25%) HNC
4 15 (18.99%) Security Cleared
5 14 (17.72%) SC Cleared
6 12 (15.19%) CCNA
6 12 (15.19%) Cisco Certification
6 12 (15.19%) JNCIA
7 2 (2.53%) A+ Certification
8 1 (1.27%) DV Cleared
8 1 (1.27%) ITIL Certification
8 1 (1.27%) NVQ Level 3
Quality Assurance & Compliance
1 6 (7.59%) SLA
2 3 (3.80%) GDPR
System Software
1 22 (27.85%) Active Directory
2 5 (6.33%) Hyper-V
2 5 (6.33%) VMware Infrastructure
Systems Management
1 9 (11.39%) Microsoft Intune
2 1 (1.27%) Ansible
2 1 (1.27%) Backup Exec
2 1 (1.27%) Grafana
2 1 (1.27%) Nagios
2 1 (1.27%) NetBackup
2 1 (1.27%) Progress Chef
2 1 (1.27%) Prometheus
2 1 (1.27%) Puppet
2 1 (1.27%) SCCM
Vendors
1 20 (25.32%) Microsoft
1 20 (25.32%) Salesforce
2 8 (10.13%) VMware
3 6 (7.59%) Cisco
3 6 (7.59%) Juniper
4 3 (3.80%) Google
5 2 (2.53%) ServiceNow
6 1 (1.27%) Hitachi
6 1 (1.27%) IBM
6 1 (1.27%) NetApp
6 1 (1.27%) Oracle
6 1 (1.27%) Snow
6 1 (1.27%) Veritas