Period
to 19 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in the South West during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South West
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 87 66 79
Rank change year-on-year -21 +13 -8
Permanent jobs requiring a Support Engineer 352 475 440
As % of all permanent IT jobs advertised in the South West 3.45% 4.37% 3.70%
As % of the Job Titles category 3.53% 4.51% 3.81%
Number of salaries quoted 293 461 389
South West median annual salary £27,500 £28,000 £26,500
Median salary % change year-on-year -1.79% +5.66% -1.85%
10th Percentile £18,575 £19,000 £17,000
90th Percentile £38,650 £38,750 £42,500
England median annual salary £30,500 £32,500 £30,500
% change year-on-year -6.15% +6.56% -1.61%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 9964 10538 11547
% of permanent IT jobs with a recognized job title 97.55% 96.99% 97.12%
Number of salaries quoted 8263 8900 9774
South West median annual salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56% +4.00%
10th Percentile £24,500 £24,613 £23,500
90th Percentile £62,500 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

The salary distribution of IT jobs citing Support Engineer in the South West over the 6 months to 19 November 2017.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +12 107 £30,000 +15.38% 11
Wiltshire -15 95 £27,500 -8.33%
Dorset -21 50 £22,500 -19.64% 3
Somerset -4 38 £27,500 -1.79% 3
Gloucestershire -14 30 £24,500 -24.62% 4
Devon +12 20 £24,500 -18.33% 4
Cornwall -13 12 £31,250 +25.00% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 19 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Engineer in the job title.

1 234 (66.48%) Windows
2 181 (51.42%) Active Directory
3 171 (48.58%) Microsoft
4 143 (40.63%) Windows Server
5 120 (34.09%) VMware
6 109 (30.97%) Office 365
7 99 (28.13%) Windows Server 2012
8 89 (25.28%) Windows 7
9 86 (24.43%) Windows Server 2008
10 71 (20.17%) Firewall
10 71 (20.17%) MS Exchange
11 70 (19.89%) SQL
12 64 (18.18%) ITIL
13 51 (14.49%) Windows 10
13 51 (14.49%) Hyper-V
14 49 (13.92%) VMware Infrastructure
14 49 (13.92%) Linux
14 49 (13.92%) Microsoft Certification
15 48 (13.64%) Cisco
15 48 (13.64%) Microsoft Office
16 45 (12.78%) SQL Server
16 45 (12.78%) Citrix
17 42 (11.93%) TCP/IP
17 42 (11.93%) Windows 8
18 40 (11.36%) Exchange Server 2010
19 33 (9.38%) SLA
20 31 (8.81%) SAN
20 31 (8.81%) LAN
21 30 (8.52%) Security Cleared
22 29 (8.24%) Telecoms

Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (20.17%) MS Exchange
2 40 (11.36%) Exchange Server 2010
3 18 (5.11%) Skype for Business
4 17 (4.83%) Exchange Server 2013
5 15 (4.26%) SharePoint
6 8 (2.27%) IIS
7 6 (1.70%) Apache
8 5 (1.42%) Exchange Server 2007
9 4 (1.14%) CMS
10 3 (0.85%) Jetty
10 3 (0.85%) Sitecore CMS
11 1 (0.28%) Confluence
11 1 (0.28%) Umbraco
Applications
1 48 (13.64%) Microsoft Office
2 6 (1.70%) Microsoft Excel
2 6 (1.70%) Microsoft PowerPoint
3 3 (0.85%) Houdini
3 3 (0.85%) Maya
3 3 (0.85%) NUKE
3 3 (0.85%) Photoshop
4 2 (0.57%) MS Visio
5 1 (0.28%) Microsoft Project
Business Applications
1 3 (0.85%) Dynamics CRM
1 3 (0.85%) Dynamics NAV
2 1 (0.28%) Dynamics AX
2 1 (0.28%) Oracle CRM On Demand
Cloud Services
1 109 (30.97%) Office 365
2 22 (6.25%) Microsoft Azure
3 14 (3.98%) Amazon AWS
4 3 (0.85%) SaaS
5 2 (0.57%) G Suite
5 2 (0.57%) OneDrive
6 1 (0.28%) Cloud Computing
6 1 (0.28%) Dynamics 365
6 1 (0.28%) Google Cloud Platform
6 1 (0.28%) IBM Cloud
6 1 (0.28%) SoftLayer
Communications & Networking
1 71 (20.17%) Firewall
2 42 (11.93%) TCP/IP
3 31 (8.81%) LAN
3 31 (8.81%) SAN
4 29 (8.24%) DNS
4 29 (8.24%) WAN
5 25 (7.10%) VPN
6 20 (5.68%) VoIP
7 17 (4.83%) DHCP
8 14 (3.98%) Skype
9 13 (3.69%) Network Security
10 12 (3.41%) Remote Desktop
10 12 (3.41%) Wi-Fi
11 11 (3.13%) Unified Communications
11 11 (3.13%) VLAN
11 11 (3.13%) Wireless
12 9 (2.56%) ADSL
13 7 (1.99%) Internet
13 7 (1.99%) IP Telephony
13 7 (1.99%) PBX
Database & Business Intelligence
1 45 (12.78%) SQL Server
2 14 (3.98%) SQL Server 2008
3 11 (3.13%) SQL Server 2012
4 10 (2.84%) MySQL
5 8 (2.27%) SQL Server 2005
6 7 (1.99%) SQL Server 2014
7 5 (1.42%) Relational Database
8 4 (1.14%) Oracle Database
9 3 (0.85%) Crystal Reports
9 3 (0.85%) JasperReports
9 3 (0.85%) MariaDB
10 2 (0.57%) Amazon RDS
10 2 (0.57%) Oracle Reports
10 2 (0.57%) Power BI
10 2 (0.57%) SQL Server 2000
11 1 (0.28%) Azure SQL Database
Development Applications
1 5 (1.42%) Subversion
2 3 (0.85%) Ant
2 3 (0.85%) Eclipse
2 3 (0.85%) IntelliJ
3 2 (0.57%) Bugzilla
3 2 (0.57%) Git (software)
3 2 (0.57%) PEAR
3 2 (0.57%) PHPUnit
3 2 (0.57%) Trac
4 1 (0.28%) JIRA
4 1 (0.28%) Team Foundation Server
4 1 (0.28%) Visual Studio Team System
General
1 29 (8.24%) Telecoms
2 19 (5.40%) Finance
3 13 (3.69%) Manufacturing
4 12 (3.41%) Advertising
5 5 (1.42%) Legal
5 5 (1.42%) Retail
6 4 (1.14%) Marketing
7 3 (0.85%) Electronics
8 2 (0.57%) French Language
8 2 (0.57%) German Language
8 2 (0.57%) Law
8 2 (0.57%) Spanish Language
9 1 (0.28%) Aerospace
9 1 (0.28%) Back Office
9 1 (0.28%) Military
9 1 (0.28%) Publishing
Libraries, Frameworks & Software Standards
1 9 (2.56%) .NET
2 6 (1.70%) Software Packaging
3 5 (1.42%) Web Services
4 4 (1.14%) CSS
4 4 (1.14%) HTML
5 3 (0.85%) FreeMarker
5 3 (0.85%) Spring
6 2 (0.57%) Ajax
6 2 (0.57%) AngularJS
6 2 (0.57%) Apache Flex
6 2 (0.57%) ASP.NET
6 2 (0.57%) EDI
6 2 (0.57%) jQuery
6 2 (0.57%) LAMP
6 2 (0.57%) Node.js
6 2 (0.57%) React
7 1 (0.28%) ASP.NET Web API
7 1 (0.28%) ASP.NET Web Forms
7 1 (0.28%) Loki
7 1 (0.28%) WebCenter
Miscellaneous
1 24 (6.82%) Driving Licence
2 17 (4.83%) Analytical Skills
3 15 (4.26%) Data Centre
4 12 (3.41%) Computer Science
4 12 (3.41%) Management Information System
5 6 (1.70%) Mobile Computing
6 5 (1.42%) Clustering
7 4 (1.14%) FMCG
7 4 (1.14%) Life Science
7 4 (1.14%) Public Cloud
8 3 (0.85%) Animation
9 2 (0.57%) Blackberry
9 2 (0.57%) Enterprise Storage
9 2 (0.57%) EPoS
9 2 (0.57%) Fat Client
9 2 (0.57%) Thin Client
10 1 (0.28%) Enterprise Software
10 1 (0.28%) NHS
10 1 (0.28%) Replication
10 1 (0.28%) Video\Live Streaming
Operating Systems
1 234 (66.48%) Windows
2 143 (40.63%) Windows Server
3 99 (28.13%) Windows Server 2012
4 89 (25.28%) Windows 7
5 86 (24.43%) Windows Server 2008
6 51 (14.49%) Windows 10
7 49 (13.92%) Linux
8 42 (11.93%) Windows 8
9 28 (7.95%) Windows Server 2003
10 11 (3.13%) Mac OS X
10 11 (3.13%) Windows XP
11 9 (2.56%) Unix
12 4 (1.14%) Apple iOS
12 4 (1.14%) CentOS
13 3 (0.85%) Mac OS
14 2 (0.57%) Android
14 2 (0.57%) Red Hat Enterprise Linux
14 2 (0.57%) Windows 2000 Server
15 1 (0.28%) HPUX
15 1 (0.28%) Oracle Linux
Processes & Methodologies
1 64 (18.18%) ITIL
2 19 (5.40%) Patch Management
3 17 (4.83%) CRM
4 13 (3.69%) Proactive Monitoring
5 11 (3.13%) Time Management
6 9 (2.56%) Migration
6 9 (2.56%) Technical Analysis
7 8 (2.27%) Change Management
8 7 (1.99%) Business Intelligence
8 7 (1.99%) Service Delivery
9 6 (1.70%) ERP
9 6 (1.70%) ITSM
9 6 (1.70%) Line Management
9 6 (1.70%) Proactive Management
10 5 (1.42%) DevOps
10 5 (1.42%) MVC
10 5 (1.42%) Network Design
10 5 (1.42%) Network Planning
10 5 (1.42%) Server Monitoring
10 5 (1.42%) Service Management
Programming Languages
1 70 (19.89%) SQL
2 13 (3.69%) PowerShell
3 11 (3.13%) Java
4 10 (2.84%) C#
5 8 (2.27%) PHP
6 7 (1.99%) JavaScript
7 4 (1.14%) VBScript
8 3 (0.85%) C
8 3 (0.85%) Groovy
8 3 (0.85%) Shell Script
8 3 (0.85%) VB
9 2 (0.57%) T-SQL
10 1 (0.28%) AWK
10 1 (0.28%) Bash Shell
10 1 (0.28%) C++
10 1 (0.28%) sed
Qualifications
1 49 (13.92%) Microsoft Certification
2 30 (8.52%) Security Cleared
3 27 (7.67%) Cisco Certification
4 24 (6.82%) CCNA
4 24 (6.82%) Degree
5 21 (5.97%) SC Cleared
6 18 (5.11%) MCSA
7 17 (4.83%) MCP
8 14 (3.98%) MCSE
9 13 (3.69%) VMware Certified Professional (VCP)
10 10 (2.84%) Computer Science Degree
11 9 (2.56%) A+ Certification
12 8 (2.27%) BPSS Clearance
12 8 (2.27%) Citrix Certification
12 8 (2.27%) GNVQ
12 8 (2.27%) HND
13 7 (1.99%) MCITP
14 6 (1.70%) CCNP
15 5 (1.42%) ITIL Certification
16 4 (1.14%) CCA
Quality Assurance & Compliance
1 33 (9.38%) SLA
2 6 (1.70%) PCI DSS
3 5 (1.42%) ISO/IEC 27001
4 1 (0.28%) ISO/IEC 20000
4 1 (0.28%) QA
System Software
1 181 (51.42%) Active Directory
2 51 (14.49%) Hyper-V
3 49 (13.92%) VMware Infrastructure
4 14 (3.98%) XenApp
5 10 (2.84%) XenDesktop
6 7 (1.99%) BitLocker
7 6 (1.70%) vSphere
8 5 (1.42%) VMware Workstation
9 4 (1.14%) VMware Server
10 3 (0.85%) Firmware
10 3 (0.85%) Microsoft Virtual Server
10 3 (0.85%) NFS
10 3 (0.85%) Samba
10 3 (0.85%) Virtual Machines
10 3 (0.85%) Virtual Servers
11 2 (0.57%) Virtual Desktop
11 2 (0.57%) XenServer
12 1 (0.28%) Citrix Presentation Server
12 1 (0.28%) Docker
12 1 (0.28%) ISA Server
Systems Management
1 15 (4.26%) Backup Exec
2 11 (3.13%) SCCM
2 11 (3.13%) WSUS
3 7 (1.99%) SCOM
4 6 (1.70%) Microsoft Intune
5 5 (1.42%) ZABBIX
6 4 (1.14%) vCenter Server
7 3 (0.85%) Systems Management Server (SMS)
8 1 (0.28%) AirWatch
8 1 (0.28%) McAfee ePO
Vendors
1 171 (48.58%) Microsoft
2 120 (34.09%) VMware
3 48 (13.64%) Cisco
4 45 (12.78%) Citrix
5 24 (6.82%) HP
6 16 (4.55%) Dell
7 15 (4.26%) Apple
8 13 (3.69%) Avaya
9 11 (3.13%) Veeam
10 8 (2.27%) Oracle
10 8 (2.27%) Red Hat
11 6 (1.70%) IBM
12 5 (1.42%) AlienVault
12 5 (1.42%) CheckPoint
12 5 (1.42%) EqualLogic
12 5 (1.42%) Meraki
13 4 (1.14%) F5
13 4 (1.14%) NETGEAR
13 4 (1.14%) SolarWinds
13 4 (1.14%) Sonus