ITSM Jobs in Surrey

IT Service Management (ITSM)
South East > Surrey

The table below provides summary statistics for permanent job vacancies advertised in Surrey requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 74 122 121
Rank change year-on-year +48 -1 +30
Permanent jobs citing ITSM 32 28 27
As % of all permanent jobs advertised in Surrey 2.69% 1.06% 1.26%
As % of the Processes & Methodologies category 2.89% 1.18% 1.34%
Number of salaries quoted 16 25 20
10th Percentile - £42,500 £47,400
25th Percentile £47,500 £43,923 £52,500
Median annual salary (50th Percentile) £57,500 £60,000 £60,000
Median % change year-on-year -4.17% - +1.69%
75th Percentile £62,500 £65,000 £65,000
90th Percentile - £65,750 £74,000
South East median annual salary £50,000 £51,000 £50,000
% change year-on-year -1.96% +2.00% -4.76%

All Process and Methodology Skills
Surrey

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Surrey.

Permanent vacancies with a requirement for process or methodology skills 1,109 2,371 2,013
As % of all permanent jobs advertised in Surrey 93.27% 89.64% 94.02%
Number of salaries quoted 524 1,469 1,191
10th Percentile £30,750 £24,500 £32,868
25th Percentile £36,250 £35,000 £45,000
Median annual salary (50th Percentile) £50,600 £50,000 £60,000
Median % change year-on-year +1.20% -16.67% +4.35%
75th Percentile £67,500 £65,000 £75,000
90th Percentile £77,500 £80,000 £91,250
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

ITSM
Job Vacancy Trend in Surrey

Job postings citing ITSM as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for ITSM in Surrey

ITSM
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing ITSM in Surrey.

Salary trend for ITSM in Surrey

ITSM
Salary Histogram in Surrey

Salary distribution for jobs citing ITSM in Surrey over the 6 months to 30 May 2025.

Salary histogram for ITSM in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Surrey region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Woking +35 10 - - 16
Epsom -3 1 - -
Godalming - 1 £55,000 -
Thames Ditton - 1 - -
East Molesey - 1 - -
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (28.13%) IIS
Applications
1 9 (28.13%) Microsoft Office
Cloud Services
1 19 (59.38%) Microsoft 365
2 18 (56.25%) Azure
3 9 (28.13%) AWS
3 9 (28.13%) SaaS
Communications & Networking
1 6 (18.75%) Broadband
2 1 (3.13%) Network Security
Database & Business Intelligence
1 9 (28.13%) SQL Server
General
1 29 (90.63%) Social Skills
2 8 (25.00%) Finance
3 6 (18.75%) Games
4 5 (15.63%) Analytical Skills
5 1 (3.13%) Inclusion and Diversity
Job Titles
1 10 (31.25%) IT Engineer
1 10 (31.25%) IT Support
1 10 (31.25%) IT Support Engineer
1 10 (31.25%) Support Engineer
2 8 (25.00%) Service Desk Manager
2 8 (25.00%) Service Manager
3 6 (18.75%) Engineering Manager
3 6 (18.75%) IT Manager
3 6 (18.75%) Senior
3 6 (18.75%) Senior Manager
3 6 (18.75%) Senior Service Manager
3 6 (18.75%) ServiceNow Manager
4 5 (15.63%) Help Desk Manager
5 2 (6.25%) Lead
Libraries, Frameworks & Software Standards
1 9 (28.13%) .NET
Miscellaneous
1 15 (46.88%) Management Information System
2 13 (40.63%) Self-Motivation
3 9 (28.13%) Client/Server
3 9 (28.13%) Private Cloud
4 6 (18.75%) Product Ownership
4 6 (18.75%) Video\Live Streaming
5 1 (3.13%) Enterprise Software
5 1 (3.13%) Onboarding
Operating Systems
1 8 (25.00%) Apple iOS
1 8 (25.00%) Mac OS
1 8 (25.00%) Windows
Processes & Methodologies
1 18 (56.25%) ITIL
2 15 (46.88%) Change Management
2 15 (46.88%) Problem Management
2 15 (46.88%) Service Management
3 14 (43.75%) Customer Service
3 14 (43.75%) Problem-Solving
4 12 (37.50%) Computer Science
5 11 (34.38%) Service Delivery
6 10 (31.25%) Configuration Management
7 9 (28.13%) Asset Management
7 9 (28.13%) Customer-Centricity
7 9 (28.13%) Information Security
7 9 (28.13%) Information Security Management
7 9 (28.13%) ISMS
7 9 (28.13%) People Management
7 9 (28.13%) Process Improvement
7 9 (28.13%) Security Management
8 8 (25.00%) B2B
9 7 (21.88%) Incident Management
10 6 (18.75%) Software Engineering
Qualifications
1 12 (37.50%) Degree
2 9 (28.13%) ITIL Certification
3 6 (18.75%) Computer Science Degree
4 1 (3.13%) PMI Certification
4 1 (3.13%) PMP
Quality Assurance & Compliance
1 10 (31.25%) SLA
System Software
1 2 (6.25%) Active Directory
Vendors
1 11 (34.38%) Microsoft
2 9 (28.13%) Oracle
3 6 (18.75%) ServiceNow
4 1 (3.13%) Cisco