Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East > Surrey
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 173 112 148
Rank change year-on-year -61 +36 +58
Permanent jobs citing ITSM 88 176 167
As % of all permanent IT jobs advertised in Surrey 1.42% 2.67% 1.94%
As % of the Processes & Methodologies category 1.60% 3.12% 2.22%
Number of salaries quoted 73 155 153
Surrey median annual salary £40,000 £38,500 £37,500
Median salary % change year-on-year +3.90% +2.67% +25.00%
10th Percentile £26,350 £25,800 £23,625
90th Percentile £60,000 £70,000 £55,000
South East median annual salary £44,500 £45,000 £42,500
% change year-on-year -1.11% +5.88% +13.33%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 5517 5638 7512
As % of all permanent IT jobs advertised in Surrey 88.93% 85.67% 87.16%
Number of salaries quoted 4465 4720 6526
Surrey median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £29,750 £28,500 £26,250
90th Percentile £68,750 £70,000 £67,500
South East median annual salary £45,000 £45,000 £45,000

ITSM
Job Vacancy Trend in Surrey

Job postings citing ITSM as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for ITSM in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Surrey.

Salary trend for ITSM in Surrey

ITSM
Salary Histogram in Surrey

The salary distribution of IT jobs citing ITSM in Surrey over the 6 months to 20 November 2017.

Salary histogram for ITSM in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Surrey region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +8 17 £60,000 -33.33% 4
Guildford -10 17 £30,000 -40.00% 7
Woking +8 14 £48,750 +21.88% 1
Epsom - 4 £30,000 -
Redhill +6 2 £42,500 +30.77%
Farnham +5 2 £31,500 -21.25%
Weybridge +2 2 £42,750 -19.72% 1
Tadworth -1 1 - -
Reigate -39 1 £46,000 +41.54%
ITSM
South East

For the 6 months to 20 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for ITSM.

1 62 (70.45%) Service Management
2 57 (64.77%) ITIL
3 36 (40.91%) Microsoft
4 21 (23.86%) Windows
4 21 (23.86%) Agile Software Development
5 20 (22.73%) Linux
6 19 (21.59%) JavaScript
6 19 (21.59%) Project Management
7 18 (20.45%) ITIL V3
8 17 (19.32%) Business Analysis
8 17 (19.32%) Python
9 16 (18.18%) Red Hat
9 16 (18.18%) Degree
9 16 (18.18%) Cybersecurity
10 15 (17.05%) Microsoft Certification
11 14 (15.91%) PRINCE2
11 14 (15.91%) SQL
11 14 (15.91%) HTML
11 14 (15.91%) SQL Server
11 14 (15.91%) Technical Architecture
12 13 (14.77%) Incident Management
12 13 (14.77%) Enterprise Architecture
12 13 (14.77%) TOGAF
12 13 (14.77%) Systems Analysis
12 13 (14.77%) Stakeholder Engagement
12 13 (14.77%) BPMN
12 13 (14.77%) Security Architecture
12 13 (14.77%) APMP
12 13 (14.77%) RUP
12 13 (14.77%) UML

ITSM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.95%) SharePoint
2 6 (6.82%) Liferay
3 2 (2.27%) BizTalk Server
3 2 (2.27%) OpenStack
4 1 (1.14%) Blackberry Enterprise Server
4 1 (1.14%) CMS
4 1 (1.14%) Exchange Server 2010
4 1 (1.14%) IBM Notes
4 1 (1.14%) MS Exchange
4 1 (1.14%) Sitecore CMS
Applications
1 5 (5.68%) Microsoft Office
Business Applications
1 2 (2.27%) Remedy ITSM
1 2 (2.27%) SAP R/3
2 1 (1.14%) SAP MM
Cloud Services
1 6 (6.82%) Microsoft Azure
2 5 (5.68%) Amazon AWS
3 2 (2.27%) Office 365
Communications & Networking
1 7 (7.95%) LAN
1 7 (7.95%) WAN
2 2 (2.27%) DHCP
2 2 (2.27%) Firewall
2 2 (2.27%) MPLS
2 2 (2.27%) Network Security
2 2 (2.27%) SAN
2 2 (2.27%) TCP/IP
2 2 (2.27%) VLAN
2 2 (2.27%) Wireless
2 2 (2.27%) WLAN
3 1 (1.14%) VPN
Database & Business Intelligence
1 14 (15.91%) SQL Server
2 11 (12.50%) MySQL
3 3 (3.41%) Azure SQL Database
3 3 (3.41%) OLAP
3 3 (3.41%) Power BI
3 3 (3.41%) QlikView
3 3 (3.41%) SQL Server 2012
3 3 (3.41%) SQL Server 2016
3 3 (3.41%) SQL Server Analysis Services
3 3 (3.41%) SQL Server Integration Services
3 3 (3.41%) SQL Server Reporting Services
Development Applications
1 6 (6.82%) Visual Studio
2 3 (3.41%) Jenkins
3 1 (1.14%) JIRA
General
1 4 (4.55%) Finance
2 3 (3.41%) Legal
2 3 (3.41%) Telecoms
3 2 (2.27%) Marketing
4 1 (1.14%) Back Office
4 1 (1.14%) Billing
Job Titles
1 19 (21.59%) Consultant
2 13 (14.77%) Technical Consultant
3 12 (13.64%) Analyst
4 11 (12.50%) Cloud Specialist
4 11 (12.50%) Linux Specialist
5 10 (11.36%) Service Manager
6 8 (9.09%) Administrator
7 6 (6.82%) IT Manager
7 6 (6.82%) IT Services Manager
8 5 (5.68%) Applications Support
8 5 (5.68%) Architect
8 5 (5.68%) Business Analyst
8 5 (5.68%) ITIL Manager
8 5 (5.68%) Solutions Architect
9 4 (4.55%) .NET Developer
9 4 (4.55%) C# Developer
9 4 (4.55%) Developer
9 4 (4.55%) E-Commerce Engineer
9 4 (4.55%) ITIL Service Manager
9 4 (4.55%) Support Engineer
Libraries, Frameworks & Software Standards
1 14 (15.91%) HTML
2 10 (11.36%) .NET
3 8 (9.09%) CSS
4 7 (7.95%) Web Services
5 6 (6.82%) .NET Framework
5 6 (6.82%) CSS3
5 6 (6.82%) HTML5
6 3 (3.41%) JSP
6 3 (3.41%) MDX
6 3 (3.41%) Velocity
7 2 (2.27%) RabbitMQ
8 1 (1.14%) EDI
8 1 (1.14%) jQuery
8 1 (1.14%) REST
8 1 (1.14%) SAP XI
Miscellaneous
1 13 (14.77%) Management Information System
1 13 (14.77%) NHS
2 11 (12.50%) Linux Command Line
3 7 (7.95%) Computer Science
4 5 (5.68%) CMDB
4 5 (5.68%) Enterprise Storage
4 5 (5.68%) Hybrid Cloud
5 4 (4.55%) Analytical Skills
6 3 (3.41%) Blackberry
7 2 (2.27%) AS400
7 2 (2.27%) Data Centre
7 2 (2.27%) Driving Licence
7 2 (2.27%) iPad
7 2 (2.27%) iPhone
7 2 (2.27%) iSeries
8 1 (1.14%) Client/Server
8 1 (1.14%) Data Structures
8 1 (1.14%) Virtual Team
Operating Systems
1 21 (23.86%) Windows
2 20 (22.73%) Linux
3 11 (12.50%) CentOS
4 5 (5.68%) Red Hat Enterprise Linux
4 5 (5.68%) Windows Server 2008
5 4 (4.55%) Windows Server 2012
6 3 (3.41%) Windows 8
7 2 (2.27%) Windows Mobile
8 1 (1.14%) Android
8 1 (1.14%) Apple iOS
8 1 (1.14%) Windows 2000
8 1 (1.14%) Windows 7
8 1 (1.14%) Windows Server
8 1 (1.14%) Windows Server 2003
8 1 (1.14%) Windows XP
Processes & Methodologies
1 62 (70.45%) Service Management
2 57 (64.77%) ITIL
3 21 (23.86%) Agile Software Development
4 19 (21.59%) Project Management
5 18 (20.45%) ITIL V3
6 17 (19.32%) Business Analysis
7 16 (18.18%) Cybersecurity
8 14 (15.91%) PRINCE2
8 14 (15.91%) Technical Architecture
9 13 (14.77%) BPMN
9 13 (14.77%) Enterprise Architecture
9 13 (14.77%) Feasibility Study
9 13 (14.77%) Incident Management
9 13 (14.77%) Information Security
9 13 (14.77%) RUP
9 13 (14.77%) Security Architecture
9 13 (14.77%) Stakeholder Engagement
9 13 (14.77%) Systems Analysis
9 13 (14.77%) TOGAF
9 13 (14.77%) UML
Programming Languages
1 19 (21.59%) JavaScript
2 17 (19.32%) Python
3 14 (15.91%) SQL
4 10 (11.36%) C#
5 6 (6.82%) Bash Shell
5 6 (6.82%) Java
5 6 (6.82%) PHP
5 6 (6.82%) Shell Script
5 6 (6.82%) VB.NET
6 3 (3.41%) Data Analysis Expressions (DAX)
6 3 (3.41%) T-SQL
7 2 (2.27%) ABAP
8 1 (1.14%) C
Qualifications
1 16 (18.18%) Degree
2 15 (17.05%) Microsoft Certification
3 13 (14.77%) APMP
4 11 (12.50%) RHCA
4 11 (12.50%) Security Cleared
5 4 (4.55%) MCSA
6 3 (3.41%) CCNA
6 3 (3.41%) Cisco Certification
6 3 (3.41%) MCP
7 2 (2.27%) ISEB
7 2 (2.27%) ISTQB
7 2 (2.27%) ITIL Certification
7 2 (2.27%) LPIC
8 1 (1.14%) ISTQB Foundation Certification
8 1 (1.14%) PMI Certification
8 1 (1.14%) PMP
8 1 (1.14%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (14.77%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 12 (13.64%) QA
3 4 (4.55%) SLA
4 1 (1.14%) PMO
System Software
1 8 (9.09%) VMware Infrastructure
2 4 (4.55%) Virtual Servers
3 3 (3.41%) Active Directory
3 3 (3.41%) Docker
4 2 (2.27%) Hyper-V
5 1 (1.14%) BlackBerry Internet Service
Systems Management
1 3 (3.41%) Ansible
1 3 (3.41%) AppManager
2 1 (1.14%) SCCM
Vendors
1 36 (40.91%) Microsoft
2 16 (18.18%) Red Hat
3 10 (11.36%) VMware
4 6 (6.82%) Cisco
4 6 (6.82%) HP
5 5 (5.68%) 3PAR
5 5 (5.68%) NetApp
5 5 (5.68%) Oracle
5 5 (5.68%) ServiceNow
6 3 (3.41%) Snow
6 3 (3.41%) Tableau
7 2 (2.27%) Citrix
7 2 (2.27%) IBM
7 2 (2.27%) LANDesk
7 2 (2.27%) Remedy
7 2 (2.27%) SAP
8 1 (1.14%) Avaya
8 1 (1.14%) HEAT Software
8 1 (1.14%) Lotus
8 1 (1.14%) Sitecore