The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East / Surrey
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 143 144 149
Rank change year-on-year +1 +5  
Permanent jobs citing ITSM 20 51 78
As % of all permanent IT jobs advertised in Surrey 0.73% 1.39% 1.69%
As % of the Processes & Methodologies category 0.83% 1.64% 1.94%
Number of salaries quoted 15 46 71
Median salary £31,500 £50,000 £37,500
Median salary % change year-on-year -37.00% +33.33%  
90% offered a salary of more than £30,000 £32,500 £26,375
10% offered a salary of more than £49,000 £70,000 £55,000
UK excluding London median salary £46,000 £42,500 £42,500
% change year-on-year +8.23% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process and methodology skills.

Process & Methodology Skills
Surrey
Permanent job vacancies with a requirement for process and methodology skills 2402 3109 4029
As % of all permanent IT job vacancies advertised in Surrey 87.86% 84.69% 87.49%
Number of salaries quoted 1955 2653 3404
Median salary £50,000 £48,500 £47,500
Median salary % change year-on-year +3.09% +2.10%  
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Surrey.

Salary trend for ITSM in Surrey

ITSM
Salary Histogram in Surrey

The salary distribution of IT jobs citing ITSM in Surrey over the 3 months to 26 June 2017.

Salary histogram for ITSM in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +12 6 £30,250 -35.29% 1
Woking +21 4 £32,500 -13.33%
Tadworth +1 2 - -
Farnham - 2 £31,500 -
Staines +8 1 £80,000 -
Redhill -9 1 £45,000 +38.46% 2
Epsom - 1 - -
ITSM
South East

For the 6 months to 26 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for ITSM.

1 27 (57.45%) ITIL
2 24 (51.06%) Microsoft
3 22 (46.81%) Service Management
4 20 (42.55%) Windows
5 18 (38.30%) Project Management
6 12 (25.53%) Linux
6 12 (25.53%) Data Centre
7 11 (23.40%) Load Balancing
7 11 (23.40%) ITIL V3
7 11 (23.40%) Microsoft Office
7 11 (23.40%) SLA
8 10 (21.28%) Perl
8 10 (21.28%) Python
8 10 (21.28%) Problem Management
9 9 (19.15%) Resource Management
9 9 (19.15%) Degree
9 9 (19.15%) Relational Database
9 9 (19.15%) DNS
10 8 (17.02%) PRINCE2
10 8 (17.02%) SQL
10 8 (17.02%) Windows 7
11 7 (14.89%) Windows Server 2008
11 7 (14.89%) MCP
11 7 (14.89%) CCNA
11 7 (14.89%) Cisco Certification
11 7 (14.89%) Management Information System
12 6 (12.77%) VMware
12 6 (12.77%) Agile Software Development
12 6 (12.77%) Technical Architecture
12 6 (12.77%) QA

ITSM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) Blackberry Enterprise Server
1 5 (10.64%) IBM Notes
2 2 (4.26%) BizTalk Server
2 2 (4.26%) SharePoint
3 1 (2.13%) MS Exchange
Applications
1 11 (23.40%) Microsoft Office
2 2 (4.26%) Microsoft Excel
3 1 (2.13%) Microsoft Project
Business Applications
1 3 (6.38%) Remedy ITSM
2 1 (2.13%) Unit4 Business World
Cloud Services
1 6 (12.77%) Office 365
2 4 (8.51%) Microsoft Azure
3 1 (2.13%) FinancialForce.com
3 1 (2.13%) SaaS
Communications & Networking
1 9 (19.15%) DNS
2 5 (10.64%) VPN
3 3 (6.38%) TCP/IP
4 2 (4.26%) DHCP
4 2 (4.26%) Firewall
4 2 (4.26%) LAN
4 2 (4.26%) MPLS
4 2 (4.26%) Network Security
4 2 (4.26%) SAN
4 2 (4.26%) VLAN
4 2 (4.26%) WAN
4 2 (4.26%) Wireless
4 2 (4.26%) WLAN
Database & Business Intelligence
1 9 (19.15%) Relational Database
2 3 (6.38%) Data Warehouse
3 2 (4.26%) Azure SQL Database
3 2 (4.26%) OLAP
3 2 (4.26%) Power BI
3 2 (4.26%) QlikView
3 2 (4.26%) SQL Server
3 2 (4.26%) SQL Server 2012
3 2 (4.26%) SQL Server 2016
3 2 (4.26%) SQL Server Analysis Services
3 2 (4.26%) SQL Server Integration Services
3 2 (4.26%) SQL Server Reporting Services
4 1 (2.13%) MariaDB
4 1 (2.13%) MongoDB
4 1 (2.13%) MySQL
4 1 (2.13%) NoSQL
Development Applications
1 1 (2.13%) Ant
1 1 (2.13%) Git (software)
1 1 (2.13%) Gradle
1 1 (2.13%) Jenkins
1 1 (2.13%) Maven
General
1 5 (10.64%) Back Office
1 5 (10.64%) Finance
2 3 (6.38%) Banking
2 3 (6.38%) Billing
2 3 (6.38%) Retail
3 2 (4.26%) Legal
Job Titles
1 13 (27.66%) Analyst
2 9 (19.15%) Team Leader
3 8 (17.02%) Consultant
3 8 (17.02%) Infrastructure Team Leader
4 7 (14.89%) Service Analyst
5 6 (12.77%) Service Desk Analyst
5 6 (12.77%) Support Analyst
6 5 (10.64%) Applications Support
6 5 (10.64%) Technical Consultant
7 4 (8.51%) Applications Support Analyst
8 2 (4.26%) Business Intelligence Developer
8 2 (4.26%) Developer
8 2 (4.26%) Service Desk Manager
8 2 (4.26%) Service Manager
8 2 (4.26%) SQL Developer
8 2 (4.26%) SQL Server Developer
8 2 (4.26%) Support Technician
8 2 (4.26%) Technical Specialist
8 2 (4.26%) Transition Analyst
8 2 (4.26%) T-SQL Developer
Libraries, Frameworks & Software Standards
1 2 (4.26%) .NET
1 2 (4.26%) MDX
1 2 (4.26%) RabbitMQ
2 1 (2.13%) CSS
2 1 (2.13%) HTML
Miscellaneous
1 12 (25.53%) Data Centre
2 7 (14.89%) Management Information System
3 5 (10.64%) Blackberry
3 5 (10.64%) NHS
3 5 (10.64%) Virtual Team
4 4 (8.51%) Computer Science
5 2 (4.26%) Analytical Skills
5 2 (4.26%) CMDB
5 2 (4.26%) Enterprise Software
6 1 (2.13%) Data Structures
6 1 (2.13%) Fat Client
6 1 (2.13%) Thin Client
6 1 (2.13%) Video Conferencing
Operating Systems
1 20 (42.55%) Windows
2 12 (25.53%) Linux
3 8 (17.02%) Windows 7
4 7 (14.89%) Windows Server 2008
5 5 (10.64%) Windows 8
5 5 (10.64%) Windows XP
6 2 (4.26%) Windows 10
6 2 (4.26%) Windows Server
6 2 (4.26%) Windows Server 2012
Processes & Methodologies
1 27 (57.45%) ITIL
2 22 (46.81%) Service Management
3 18 (38.30%) Project Management
4 11 (23.40%) ITIL V3
4 11 (23.40%) Load Balancing
5 10 (21.28%) Problem Management
6 9 (19.15%) Resource Management
7 8 (17.02%) PRINCE2
8 6 (12.77%) Agile Software Development
8 6 (12.77%) Technical Architecture
9 5 (10.64%) BPMN
9 5 (10.64%) Break/Fix
9 5 (10.64%) Business Analysis
9 5 (10.64%) Cybersecurity
9 5 (10.64%) Information Security
9 5 (10.64%) Logistics
9 5 (10.64%) Stakeholder Management
9 5 (10.64%) Systems Analysis
9 5 (10.64%) TOGAF
9 5 (10.64%) UML
Programming Languages
1 10 (21.28%) Perl
1 10 (21.28%) Python
2 8 (17.02%) SQL
3 3 (6.38%) C#
4 2 (4.26%) Data Analysis Expressions (DAX)
4 2 (4.26%) Java
4 2 (4.26%) T-SQL
5 1 (2.13%) JavaScript
5 1 (2.13%) PowerShell
5 1 (2.13%) Ruby
5 1 (2.13%) Shell Script
Qualifications
1 9 (19.15%) Degree
2 7 (14.89%) CCNA
2 7 (14.89%) Cisco Certification
2 7 (14.89%) MCP
3 5 (10.64%) APMP
4 4 (8.51%) Microsoft Certification
4 4 (8.51%) Security Cleared
5 2 (4.26%) A+ Certification
5 2 (4.26%) LPIC
5 2 (4.26%) MCSA
5 2 (4.26%) MCSE
5 2 (4.26%) Network+ Certification
6 1 (2.13%) ITIL Certification
Quality Assurance & Compliance
1 11 (23.40%) SLA
2 6 (12.77%) QA
3 5 (10.64%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (2.13%) PMO
System Software
1 5 (10.64%) Active Directory
1 5 (10.64%) BlackBerry Internet Service
2 4 (8.51%) VMware Infrastructure
3 2 (4.26%) Hyper-V
3 2 (4.26%) XenApp
4 1 (2.13%) Docker
4 1 (2.13%) Virtual Machines
4 1 (2.13%) Virtual Servers
Systems Management
1 1 (2.13%) Puppet
1 1 (2.13%) SELinux
Vendors
1 24 (51.06%) Microsoft
2 6 (12.77%) VMware
3 5 (10.64%) Avaya
3 5 (10.64%) Cisco
3 5 (10.64%) Lotus
4 4 (8.51%) Citrix
5 3 (6.38%) Remedy
6 2 (4.26%) Tableau
7 1 (2.13%) HEAT Software
7 1 (2.13%) Oracle
7 1 (2.13%) Salesforce.com
Redhill, Surrey
CV Screen Ltd
Salary: to £40,000 + Benefits
Posted: 3 days ago
Redhill, Surrey
CV Screen Ltd
Salary: £30k - 40k per year + benefits
Posted: 6 days ago
Surrey
Venturi
Salary: £40000.00 - £50000.00 per annum + Bonus & Benefits
Posted: Yesterday
Surrey
aap3
Salary: £25000 - £32000.00 per annum + + on-call + shift + bens
Posted: 19 days ago
Guildford, Surrey
Actica Consulting Ltd
Salary: 65000
Posted: 24 days ago