Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England > Yorkshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 189 194 173
Rank change year-on-year +5 -21 -47
Permanent jobs citing Incident Management 128 151 223
As % of all permanent IT jobs advertised in Yorkshire 1.30% 1.35% 1.70%
As % of the Processes & Methodologies category 1.44% 1.50% 1.88%
Number of salaries quoted 104 137 158
Yorkshire median annual salary £27,750 £35,000 £40,000
Median salary % change year-on-year -20.71% -12.50% -
10th Percentile £20,068 £18,750 £19,750
90th Percentile £35,000 £54,250 £53,000
England median annual salary £45,000 £44,000 £43,000
% change year-on-year +2.27% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8883 10042 11835
As % of all permanent IT jobs advertised in Yorkshire 90.14% 89.67% 90.21%
Number of salaries quoted 7439 8453 9634
Yorkshire median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% +1.27%
10th Percentile £26,250 £26,250 £26,075
90th Percentile £61,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in Yorkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Incident Management in Yorkshire

Incident Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Yorkshire.

Salary trend for Incident Management in Yorkshire

Incident Management
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Incident Management in Yorkshire over the 6 months to 23 November 2017.

Salary histogram for Incident Management in Yorkshire

Incident Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Yorkshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +34 93 £32,000 -23.12% 12
North Yorkshire -12 20 £23,250 +5.68% 1
South Yorkshire +1 4 £19,000 -49.33%
East Yorkshire -10 2 £25,000 -
Incident Management
England

For the 6 months to 23 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Incident Management.

1 62 (48.44%) ITIL
2 58 (45.31%) Windows
3 31 (24.22%) Windows Server
4 30 (23.44%) Office 365
4 30 (23.44%) Service Management
4 30 (23.44%) SLA
5 29 (22.66%) Microsoft
6 27 (21.09%) Active Directory
7 26 (20.31%) Finance
8 23 (17.97%) Problem Management
9 22 (17.19%) Root Cause Analysis
9 22 (17.19%) Service Delivery
10 21 (16.41%) ITSM
11 18 (14.06%) Cisco
11 18 (14.06%) SQL Server
12 17 (13.28%) VMware
12 17 (13.28%) Analytical Skills
13 14 (10.94%) Disaster Recovery
13 14 (10.94%) Windows 7
13 14 (10.94%) Windows Server 2008
14 13 (10.16%) LAN
14 13 (10.16%) WAN
14 13 (10.16%) CCNA
14 13 (10.16%) Cisco Certification
15 12 (9.38%) SQL
15 12 (9.38%) Mentoring
16 11 (8.59%) .NET
16 11 (8.59%) Change Management
16 11 (8.59%) ITIL V3
17 10 (7.81%) VMware Infrastructure

Incident Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.34%) IBM Notes
2 2 (1.56%) IBM Domino
3 1 (0.78%) IIS
3 1 (0.78%) SharePoint
Applications
1 7 (5.47%) Microsoft Office
2 2 (1.56%) Microsoft Excel
2 2 (1.56%) Microsoft PowerPoint
Business Applications
1 1 (0.78%) Dynamics CRM
1 1 (0.78%) SAP CO
1 1 (0.78%) SAP CRM
1 1 (0.78%) SAP FI
1 1 (0.78%) SAP FI/CO
1 1 (0.78%) SAP HR
1 1 (0.78%) SAP MM
1 1 (0.78%) SAP SD
Cloud Services
1 30 (23.44%) Office 365
2 4 (3.13%) Microsoft Azure
3 2 (1.56%) Amazon AWS
4 1 (0.78%) Dynamics 365
Communications & Networking
1 13 (10.16%) LAN
1 13 (10.16%) WAN
2 9 (7.03%) Firewall
2 9 (7.03%) Internet
3 6 (4.69%) Wireless
4 5 (3.91%) TCP/IP
5 4 (3.13%) DNS
5 4 (3.13%) Intrusion Detection
6 2 (1.56%) SAN
7 1 (0.78%) DHCP
7 1 (0.78%) Network Security
7 1 (0.78%) SMS
Database & Business Intelligence
1 18 (14.06%) SQL Server
2 4 (3.13%) Oracle Database
3 3 (2.34%) Oracle Reports
4 2 (1.56%) OLAP
4 2 (1.56%) Oracle OLAP
4 2 (1.56%) Relational Database
5 1 (0.78%) Azure SQL Database
5 1 (0.78%) MySQL
5 1 (0.78%) Oracle Database 11g
5 1 (0.78%) Oracle Database 12c
5 1 (0.78%) SAP BW
Development Applications
1 1 (0.78%) Visual Studio Team System
General
1 26 (20.31%) Finance
2 8 (6.25%) Billing
2 8 (6.25%) Military
3 4 (3.13%) Telecoms
4 3 (2.34%) Marketing
4 3 (2.34%) Retail
Job Titles
1 45 (35.16%) Analyst
2 18 (14.06%) Support Analyst
3 13 (10.16%) Applications Support
4 10 (7.81%) Incident Analyst
4 10 (7.81%) Operations Manager
5 9 (7.03%) 2nd Line Engineer
5 9 (7.03%) Help Desk Engineer
5 9 (7.03%) Service Analyst
5 9 (7.03%) Service Desk Engineer
5 9 (7.03%) Service Manager
5 9 (7.03%) Software Analyst
5 9 (7.03%) Software Support Analyst
6 8 (6.25%) IT Support
6 8 (6.25%) Support Technician
6 8 (6.25%) Team Leader
6 8 (6.25%) Technical Support
7 6 (4.69%) ITIL Manager
7 6 (4.69%) Senior IT Support
7 6 (4.69%) Support Team Leader
7 6 (4.69%) Technical Analyst
Libraries, Frameworks & Software Standards
1 11 (8.59%) .NET
2 4 (3.13%) ASP.NET
3 3 (2.34%) .NET Framework
4 1 (0.78%) AngularJS
4 1 (0.78%) CPAN
4 1 (0.78%) Middleware
4 1 (0.78%) SAP Basis
Miscellaneous
1 17 (13.28%) Analytical Skills
2 8 (6.25%) Management Information System
3 4 (3.13%) Data Centre
3 4 (3.13%) NHS
3 4 (3.13%) Smartphone
3 4 (3.13%) Video Conferencing
4 3 (2.34%) User Experience
5 2 (1.56%) BYOD
5 2 (1.56%) Fat Client
5 2 (1.56%) PKI
5 2 (1.56%) Thin Client
6 1 (0.78%) CMDB
6 1 (0.78%) Computer Science
6 1 (0.78%) Driving Licence
6 1 (0.78%) Greenfield Project
Operating Systems
1 58 (45.31%) Windows
2 31 (24.22%) Windows Server
3 14 (10.94%) Windows 7
3 14 (10.94%) Windows Server 2008
4 9 (7.03%) Linux
5 6 (4.69%) Unix
6 5 (3.91%) Android
6 5 (3.91%) Apple iOS
7 4 (3.13%) Mac OS
7 4 (3.13%) Mac OS X
7 4 (3.13%) Windows Server 2012
7 4 (3.13%) Windows XP
8 2 (1.56%) CentOS
8 2 (1.56%) Ubuntu
Processes & Methodologies
1 62 (48.44%) ITIL
2 30 (23.44%) Service Management
3 23 (17.97%) Problem Management
4 22 (17.19%) Root Cause Analysis
4 22 (17.19%) Service Delivery
5 21 (16.41%) ITSM
6 14 (10.94%) Disaster Recovery
7 12 (9.38%) Mentoring
8 11 (8.59%) Change Management
8 11 (8.59%) ITIL V3
9 10 (7.81%) Ticket Management
10 9 (7.03%) Change Control
11 8 (6.25%) Continuous Improvement
11 8 (6.25%) Escalation Management
11 8 (6.25%) Migration
11 8 (6.25%) Project Management
12 7 (5.47%) Information Security
13 6 (4.69%) Chat Support
14 5 (3.91%) Coaching
14 5 (3.91%) Process Improvement
Programming Languages
1 12 (9.38%) SQL
2 10 (7.81%) C#
3 5 (3.91%) PowerShell
4 3 (2.34%) VB.NET
5 2 (1.56%) PL/SQL
6 1 (0.78%) ABAP
6 1 (0.78%) Java
6 1 (0.78%) JavaScript
6 1 (0.78%) Perl
6 1 (0.78%) T-SQL
Qualifications
1 13 (10.16%) CCNA
1 13 (10.16%) Cisco Certification
2 9 (7.03%) Microsoft Certification
3 6 (4.69%) ITIL Certification
4 5 (3.91%) Degree
5 4 (3.13%) A+ Certification
5 4 (3.13%) CISA
5 4 (3.13%) CISM
5 4 (3.13%) CISSP
5 4 (3.13%) HND
5 4 (3.13%) MCDST
5 4 (3.13%) MCITP
5 4 (3.13%) MCSA
5 4 (3.13%) MCSE
6 3 (2.34%) MCP
6 3 (2.34%) Security Cleared
7 2 (1.56%) CEH
7 2 (1.56%) CISMP
7 2 (1.56%) HNC
7 2 (1.56%) NVQ Level 4
Quality Assurance & Compliance
1 30 (23.44%) SLA
2 3 (2.34%) PMO
3 1 (0.78%) PCI DSS
System Software
1 27 (21.09%) Active Directory
2 10 (7.81%) VMware Infrastructure
3 6 (4.69%) Virtual Servers
4 4 (3.13%) Microsoft Virtual Server
4 4 (3.13%) Virtual Machines
5 3 (2.34%) VMware ESXi
6 2 (1.56%) XenApp
Systems Management
1 8 (6.25%) SCCM
2 6 (4.69%) SCOM
3 4 (3.13%) Symantec Endpoint Protection
4 2 (1.56%) Nagios
5 1 (0.78%) Data Guard
5 1 (0.78%) SCDPM
Vendors
1 29 (22.66%) Microsoft
2 18 (14.06%) Cisco
3 17 (13.28%) VMware
4 8 (6.25%) Oracle
4 8 (6.25%) Xerox
5 5 (3.91%) Citrix
5 5 (3.91%) HP
6 4 (3.13%) Dell
6 4 (3.13%) LANDesk
6 4 (3.13%) Symantec
7 3 (2.34%) Lotus
8 2 (1.56%) SAP
9 1 (0.78%) Hitachi
9 1 (0.78%) ServiceNow