Period
to 20 October 2021

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 October 2021 with a comparison to the same period in the previous 2 years.

Incident Management
England > Yorkshire
6 months to
20 Oct 2021
Same period 2020 Same period 2019
Rank 164 96 216
Rank change year-on-year -68 +120 -63
Permanent jobs citing Incident Management 105 66 76
As % of all permanent jobs advertised in Yorkshire 1.56% 2.41% 1.09%
As % of the Processes & Methodologies category 1.66% 2.57% 1.19%
Number of salaries quoted 95 57 60
10th Percentile £19,000 £25,250 £21,125
25th Percentile £20,750 £35,000 £28,246
Median annual salary (50th Percentile) £35,000 £40,000 £32,500
Median % change year-on-year -12.50% +23.08% -18.75%
75th Percentile £49,750 £45,000 £47,500
90th Percentile £63,000 £60,250 £58,258
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,333 2,568 6,366
As % of all permanent IT jobs advertised in Yorkshire 94.12% 93.79% 91.68%
Number of salaries quoted 4,811 2,251 5,137
10th Percentile £31,250 £31,250 £26,250
25th Percentile £37,500 £37,500 £33,000
Median annual salary (50th Percentile) £50,000 £47,250 £45,000
Median % change year-on-year +5.82% +5.00% +5.88%
75th Percentile £63,750 £57,500 £55,000
90th Percentile £75,000 £65,000 £65,000
England median annual salary £58,000 £55,000 £52,500
% change year-on-year +5.45% +4.76% -

Incident Management
Job Vacancy Trend in Yorkshire

Job postings citing Incident Management as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Incident Management in Yorkshire

Incident Management
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Incident Management in Yorkshire.

Salary trend for Incident Management in Yorkshire

Incident Management
Salary Histogram in Yorkshire

Salary distribution for jobs citing Incident Management in Yorkshire over the 6 months to 20 October 2021.

Salary histogram for Incident Management in Yorkshire

Incident Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Yorkshire region over the 6 months to 20 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -61 71 £29,000 -26.19% 20
North Yorkshire -1 18 £40,000 - 2
South Yorkshire -42 14 £51,250 +33.12% 7
East Yorkshire -13 1 £45,000 +12.50%
Incident Management
England

For the 6 months to 20 October 2021, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Incident Management.

1 42 (40.00%) Windows
2 41 (39.05%) Social Skills
3 32 (30.48%) Service Delivery
4 31 (29.52%) Microsoft 365
5 29 (27.62%) Microsoft
5 29 (27.62%) Windows Server
6 26 (24.76%) ITIL
6 26 (24.76%) Finance
7 25 (23.81%) Azure
7 25 (23.81%) Problem-Solving
8 24 (22.86%) SLA
9 21 (20.00%) SQL
10 20 (19.05%) Problem Management
11 19 (18.10%) DevOps
12 18 (17.14%) SQL Server
13 17 (16.19%) Data Protection
13 17 (16.19%) Data Protection Act
14 16 (15.24%) Active Directory
15 14 (13.33%) Agile Software Development
16 13 (12.38%) Microsoft Office
16 13 (12.38%) SharePoint
17 12 (11.43%) Change Management
17 12 (11.43%) Firewall
17 12 (11.43%) Knowledge Management
17 12 (11.43%) Terraform
17 12 (11.43%) Analytics
18 11 (10.48%) Information Security
18 11 (10.48%) LAN
18 11 (10.48%) WAN
18 11 (10.48%) TCP/IP

Incident Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (12.38%) SharePoint
2 7 (6.67%) IIS
2 7 (6.67%) MS Exchange
3 3 (2.86%) Exchange Server 2010
4 2 (1.90%) CMS
5 1 (0.95%) SharePoint 2013
5 1 (0.95%) Skype for Business
Applications
1 13 (12.38%) Microsoft Office
2 4 (3.81%) Microsoft Excel
3 2 (1.90%) Microsoft PowerPoint
3 2 (1.90%) MS Visio
Business Applications
1 3 (2.86%) Sentinel
2 2 (1.90%) Remedy ITSM
2 2 (1.90%) Workday HCM
Cloud Services
1 31 (29.52%) Microsoft 365
2 25 (23.81%) Azure
3 7 (6.67%) Azure Active Directory
3 7 (6.67%) SaaS
4 3 (2.86%) AWS
4 3 (2.86%) Azure Sentinel
5 2 (1.90%) GCP
6 1 (0.95%) Google Analytics
6 1 (0.95%) Power Platform
Communications & Networking
1 12 (11.43%) Firewall
2 11 (10.48%) LAN
2 11 (10.48%) TCP/IP
2 11 (10.48%) WAN
3 7 (6.67%) VPN
4 5 (4.76%) DNS
4 5 (4.76%) Intrusion Detection
4 5 (4.76%) SAN
4 5 (4.76%) Wi-Fi
5 4 (3.81%) DHCP
5 4 (3.81%) VLAN
6 2 (1.90%) Intranet
6 2 (1.90%) Kerberos
6 2 (1.90%) Wireless
7 1 (0.95%) Internet
7 1 (0.95%) Remote Desktop
7 1 (0.95%) SSL
Database & Business Intelligence
1 18 (17.14%) SQL Server
2 6 (5.71%) Electronic Patient Records
3 4 (3.81%) SQL Server 2012
3 4 (3.81%) SQL Server 2019
4 2 (1.90%) SQL Server 2008
5 1 (0.95%) Power BI
5 1 (0.95%) RDBMS
5 1 (0.95%) Relational Database
5 1 (0.95%) SQL Server Integration Services
5 1 (0.95%) SQL Server Reporting Services
Development Applications
1 2 (1.90%) Jenkins
General
1 41 (39.05%) Social Skills
2 26 (24.76%) Finance
3 4 (3.81%) Inclusion and Diversity
4 3 (2.86%) Analytical Skills
4 3 (2.86%) Retail
5 2 (1.90%) Organisational Skills
5 2 (1.90%) Presentation Skills
5 2 (1.90%) Public Sector
5 2 (1.90%) Telecoms
6 1 (0.95%) Marketing
Job Titles
1 22 (20.95%) Support Specialist
2 20 (19.05%) IT Support
3 13 (12.38%) Analyst
4 12 (11.43%) IT Support Specialist
5 10 (9.52%) Support Engineer
6 9 (8.57%) IT Engineer
7 8 (7.62%) Applications Support
7 8 (7.62%) IT Manager
7 8 (7.62%) Service Desk Engineer
8 7 (6.67%) IT Analyst
8 7 (6.67%) Service Manager
9 6 (5.71%) Healthcare Specialist
9 6 (5.71%) Service Analyst
9 6 (5.71%) Service Desk Analyst
10 5 (4.76%) Applications Engineer
10 5 (4.76%) Applications Support Engineer
10 5 (4.76%) Infrastructure Engineer
10 5 (4.76%) IT Services Manager
10 5 (4.76%) IT Support Engineer
10 5 (4.76%) Lead DevOps
Libraries, Frameworks & Software Standards
1 2 (1.90%) Elastic Stack
1 2 (1.90%) Node.js
2 1 (0.95%) AngularJS
2 1 (0.95%) CSS
2 1 (0.95%) HTML
2 1 (0.95%) Middleware
2 1 (0.95%) XML
Miscellaneous
1 17 (16.19%) Data Protection Act
2 6 (5.71%) e-Health
2 6 (5.71%) LIMS
2 6 (5.71%) PACS
3 5 (4.76%) Enterprise Software
4 4 (3.81%) Driving Licence
4 4 (3.81%) Security Operations Centre
5 3 (2.86%) Data Centre
5 3 (2.86%) Management Information System
5 3 (2.86%) Self-Motivation
6 2 (1.90%) Cyberattack
6 2 (1.90%) Cyberthreat
6 2 (1.90%) User Experience
7 1 (0.95%) CMDB
7 1 (0.95%) Learning Management System
7 1 (0.95%) PKI
7 1 (0.95%) Replication
Operating Systems
1 42 (40.00%) Windows
2 29 (27.62%) Windows Server
3 9 (8.57%) Windows Server 2019
4 8 (7.62%) Windows 10
5 6 (5.71%) Unix
6 5 (4.76%) Windows Server 2012
7 4 (3.81%) Linux
7 4 (3.81%) Windows Server 2016
8 3 (2.86%) Windows Server 2008
9 2 (1.90%) Android
Processes & Methodologies
1 32 (30.48%) Service Delivery
2 26 (24.76%) ITIL
3 25 (23.81%) Problem-Solving
4 20 (19.05%) Problem Management
5 19 (18.10%) DevOps
6 17 (16.19%) Data Protection
7 14 (13.33%) Agile Software Development
8 12 (11.43%) Analytics
8 12 (11.43%) Change Management
8 12 (11.43%) Knowledge Management
9 11 (10.48%) Information Security
10 9 (8.57%) Major Incident Management
10 9 (8.57%) Product Management
10 9 (8.57%) Root Cause Analysis
11 7 (6.67%) Availability Management
11 7 (6.67%) Coaching
11 7 (6.67%) Mentoring
11 7 (6.67%) Performance Management
11 7 (6.67%) Proactive Monitoring
11 7 (6.67%) Scrum
Programming Languages
1 21 (20.00%) SQL
2 7 (6.67%) JavaScript
3 5 (4.76%) C
3 5 (4.76%) C#
3 5 (4.76%) TypeScript
4 3 (2.86%) Python
5 2 (1.90%) PowerShell
6 1 (0.95%) PHP
6 1 (0.95%) T-SQL
6 1 (0.95%) VBScript
Qualifications
1 9 (8.57%) Microsoft Certification
2 5 (4.76%) CCNA
2 5 (4.76%) Cisco Certification
2 5 (4.76%) MCSE
2 5 (4.76%) Security Cleared
3 4 (3.81%) CCNP
3 4 (3.81%) MCSA
3 4 (3.81%) SC Cleared
4 1 (0.95%) Degree
4 1 (0.95%) ITIL Foundation Certificate
4 1 (0.95%) MCITP
4 1 (0.95%) Oracle Certification
4 1 (0.95%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (22.86%) SLA
2 8 (7.62%) ISO/IEC 20000
3 6 (5.71%) HL7
3 6 (5.71%) ISO/IEC 27001
4 2 (1.90%) Cyber Essentials
4 2 (1.90%) GDPR
4 2 (1.90%) ISO 9001
4 2 (1.90%) NCSC
5 1 (0.95%) Accessibility
5 1 (0.95%) Data Quality
System Software
1 16 (15.24%) Active Directory
2 7 (6.67%) VMware Infrastructure
3 4 (3.81%) Docker
3 4 (3.81%) Hyper-V
4 2 (1.90%) vSphere
5 1 (0.95%) Microsoft App-V
Systems Management
1 12 (11.43%) Terraform
2 5 (4.76%) Ansible
2 5 (4.76%) Opscode Chef
2 5 (4.76%) Puppet
3 4 (3.81%) Kubernetes
3 4 (3.81%) Microsoft Intune
3 4 (3.81%) NetBackup
4 1 (0.95%) Backup Exec
4 1 (0.95%) SCCM
4 1 (0.95%) SCOM
4 1 (0.95%) WSUS
Vendors
1 29 (27.62%) Microsoft
2 7 (6.67%) VMware
3 6 (5.71%) Oracle
4 5 (4.76%) Brio
5 4 (3.81%) Cisco
5 4 (3.81%) ServiceNow
5 4 (3.81%) Veeam
5 4 (3.81%) Veritas
6 3 (2.86%) Remedy
7 2 (1.90%) BMC
7 2 (1.90%) HP
7 2 (1.90%) New Relic
7 2 (1.90%) Sparx
7 2 (1.90%) Workday
8 1 (0.95%) Dell
8 1 (0.95%) EMC
8 1 (0.95%) Google