Period
to 9 July 2020

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 9 July 2020 with a comparison to the same period in the previous 2 years.

Incident Management
England > Yorkshire
6 months to
9 Jul 2020
Same period 2019 Same period 2018
Rank 126 208 159
Rank change year-on-year +82 -49 +78
Permanent jobs citing Incident Management 68 97 164
As % of all permanent jobs advertised in Yorkshire 1.69% 1.24% 1.67%
As % of the Processes & Methodologies category 1.83% 1.36% 1.79%
Number of salaries quoted 40 74 137
Median annual salary £38,500 £32,500 £40,000
Median salary % change year-on-year +18.46% -18.75% +39.13%
10th Percentile £28,120 £22,680 £19,750
90th Percentile £63,750 £52,625 £59,250
England median annual salary £45,000 £42,500 £46,000
% change year-on-year +5.88% -7.61% +2.22%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 3,719 7,112 9,158
As % of all permanent IT jobs advertised in Yorkshire 92.28% 90.91% 93.42%
Number of salaries quoted 3,142 5,728 7,707
Median annual salary £47,000 £42,500 £42,500
Median salary % change year-on-year +10.59% - -
10th Percentile £28,750 £25,678 £26,250
90th Percentile £68,750 £63,750 £61,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Incident Management
Job Vacancy Trend in Yorkshire

Job postings citing Incident Management as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Incident Management in Yorkshire

Incident Management
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Incident Management in Yorkshire.

Salary trend for Incident Management in Yorkshire

Incident Management
Salary Histogram in Yorkshire

Salary distribution for jobs citing Incident Management in Yorkshire over the 6 months to 9 July 2020.

Salary histogram for Incident Management in Yorkshire

Incident Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Yorkshire region over the 6 months to 9 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +55 47 £41,250 +16.20% 1
South Yorkshire +38 19 £38,000 +26.67% 4
North Yorkshire +88 2 £38,750 -67.71%
Incident Management
England

For the 6 months to 9 July 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Incident Management.

1 39 (57.35%) ITIL
2 24 (35.29%) Problem-Solving
3 21 (30.88%) Analytical Skills
4 18 (26.47%) Windows
4 18 (26.47%) Service Management
4 18 (26.47%) Problem Management
5 16 (23.53%) SLA
6 15 (22.06%) Active Directory
7 14 (20.59%) Root Cause Analysis
8 13 (19.12%) ITIL V3
8 13 (19.12%) Microsoft
8 13 (19.12%) Agile Software Development
9 12 (17.65%) Windows Server
9 12 (17.65%) Security Operations
10 11 (16.18%) Linux
10 11 (16.18%) SQL
10 11 (16.18%) Service Delivery
10 11 (16.18%) Change Management
10 11 (16.18%) Finance
11 10 (14.71%) VMware
11 10 (14.71%) Firewall
11 10 (14.71%) XML
11 10 (14.71%) VMware Infrastructure
11 10 (14.71%) DevOps
11 10 (14.71%) Mentoring
12 9 (13.24%) Cybersecurity
12 9 (13.24%) Data Centre
12 9 (13.24%) JIRA
12 9 (13.24%) ISO/IEC 27001
12 9 (13.24%) Information Security

Incident Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.41%) IBM Domino
2 2 (2.94%) MS Exchange
2 2 (2.94%) SharePoint
3 1 (1.47%) Confluence
3 1 (1.47%) Red Hat Fuse
Applications
1 8 (11.76%) Microsoft Office
Business Applications
1 8 (11.76%) assyst
2 1 (1.47%) Remedy ITSM
Cloud Services
1 7 (10.29%) Office 365
2 4 (5.88%) PaaS
2 4 (5.88%) SaaS
3 3 (4.41%) Azure
4 1 (1.47%) Amazon CloudWatch
4 1 (1.47%) Amazon GuardDuty
4 1 (1.47%) AWS
Communications & Networking
1 10 (14.71%) Firewall
2 4 (5.88%) LAN
2 4 (5.88%) WAN
3 2 (2.94%) DHCP
3 2 (2.94%) DNS
3 2 (2.94%) Intrusion Detection
3 2 (2.94%) Network Security
3 2 (2.94%) Wireless
4 1 (1.47%) HTTP
4 1 (1.47%) Wi-Fi
Database & Business Intelligence
1 1 (1.47%) SQL Server
Development Applications
1 9 (13.24%) JIRA
General
1 11 (16.18%) Finance
2 7 (10.29%) Retail
3 5 (7.35%) Financial Institution
3 5 (7.35%) Public Sector
4 4 (5.88%) Banking
5 2 (2.94%) Manufacturing
5 2 (2.94%) Marketing
6 1 (1.47%) Legal
6 1 (1.47%) Local Government
Job Titles
1 13 (19.12%) Incident Manager
2 11 (16.18%) Service Manager
3 10 (14.71%) Analyst
4 8 (11.76%) Support Specialist
5 7 (10.29%) Delivery Manager
5 7 (10.29%) Security Analyst
5 7 (10.29%) Service Delivery Manager
6 6 (8.82%) IT Manager
7 5 (7.35%) 2nd Line Support
7 5 (7.35%) Cybersecurity Analyst
7 5 (7.35%) IT Services Manager
7 5 (7.35%) SOC Analyst
8 4 (5.88%) Applications Support
9 3 (4.41%) Administrator
9 3 (4.41%) Information Security Manager
9 3 (4.41%) Infrastructure Engineer
9 3 (4.41%) Security Manager
9 3 (4.41%) Service Desk Manager
9 3 (4.41%) Systems Administrator
9 3 (4.41%) Technical Administrator
Libraries, Frameworks & Software Standards
1 10 (14.71%) XML
2 6 (8.82%) .NET
3 1 (1.47%) REST
3 1 (1.47%) SOAP
3 1 (1.47%) Velocity
Miscellaneous
1 21 (30.88%) Analytical Skills
2 9 (13.24%) Data Centre
3 7 (10.29%) Self-Motivation
4 6 (8.82%) Mainframe
4 6 (8.82%) Security Operations Centre
4 6 (8.82%) Virtual Team
5 3 (4.41%) iSeries
6 2 (2.94%) Management Information System
6 2 (2.94%) SCADA
7 1 (1.47%) Handset
7 1 (1.47%) iPad
7 1 (1.47%) Public Cloud
7 1 (1.47%) Wiki
Operating Systems
1 18 (26.47%) Windows
2 12 (17.65%) Windows Server
3 11 (16.18%) Linux
4 6 (8.82%) Windows Server 2012
5 5 (7.35%) Windows Server 2016
6 1 (1.47%) Apple iOS
6 1 (1.47%) Ubuntu
6 1 (1.47%) Windows 8
6 1 (1.47%) Windows Server 2008
Processes & Methodologies
1 39 (57.35%) ITIL
2 24 (35.29%) Problem-Solving
3 18 (26.47%) Problem Management
3 18 (26.47%) Service Management
4 14 (20.59%) Root Cause Analysis
5 13 (19.12%) Agile Software Development
5 13 (19.12%) ITIL V3
6 12 (17.65%) Security Operations
7 11 (16.18%) Change Management
7 11 (16.18%) Service Delivery
8 10 (14.71%) DevOps
8 10 (14.71%) Mentoring
9 9 (13.24%) Cybersecurity
9 9 (13.24%) Information Security
10 8 (11.76%) Disaster Recovery
10 8 (11.76%) Trend Analysis
11 7 (10.29%) ITSM
11 7 (10.29%) Line Management
11 7 (10.29%) People Management
11 7 (10.29%) Stakeholder Management
Programming Languages
1 11 (16.18%) SQL
2 2 (2.94%) PowerShell
3 1 (1.47%) Java
Qualifications
1 7 (10.29%) ITIL Certification
2 5 (7.35%) Degree
3 3 (4.41%) SC Cleared
3 3 (4.41%) Security Cleared
4 2 (2.94%) BPSS Clearance
5 1 (1.47%) Computer Science Degree
Quality Assurance & Compliance
1 16 (23.53%) SLA
2 9 (13.24%) ISO/IEC 27001
3 7 (10.29%) GDPR
4 1 (1.47%) Government Security Classifications
4 1 (1.47%) NCSC
4 1 (1.47%) QA
System Software
1 15 (22.06%) Active Directory
2 10 (14.71%) VMware Infrastructure
3 5 (7.35%) Hyper-V
4 1 (1.47%) BitLocker
4 1 (1.47%) Firmware
4 1 (1.47%) Virtual Servers
Systems Management
1 6 (8.82%) CSIRT
2 5 (7.35%) SCCM
3 1 (1.47%) Microsoft Intune
3 1 (1.47%) ZABBIX
Vendors
1 13 (19.12%) Microsoft
2 10 (14.71%) VMware
3 6 (8.82%) Apple
3 6 (8.82%) Oracle
3 6 (8.82%) PeopleSoft
3 6 (8.82%) Workday
4 4 (5.88%) Citrix
5 3 (4.41%) LogLogic
5 3 (4.41%) Splunk
6 2 (2.94%) Capita
6 2 (2.94%) Remedy
7 1 (1.47%) Becrypt
7 1 (1.47%) HP
7 1 (1.47%) McAfee
7 1 (1.47%) Mitel
7 1 (1.47%) MobileIron
7 1 (1.47%) Red Hat