Period
to 30 March 2020

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 30 March 2020 with a comparison to the same period in the previous 2 years.

Incident Management
England > Yorkshire
6 months to
30 Mar 2020
Same period 2019 Same period 2018
Rank 107 173 174
Rank change year-on-year +66 +1 +21
Permanent jobs citing Incident Management 134 109 163
As % of all permanent jobs advertised in Yorkshire 2.26% 1.49% 1.58%
As % of the Processes & Methodologies category 2.48% 1.61% 1.70%
Number of salaries quoted 85 90 135
Median annual salary £42,000 £36,000 £35,000
Median salary % change year-on-year +16.67% +2.86% +40.00%
10th Percentile £27,081 £24,239 £19,750
90th Percentile £63,750 £57,500 £56,000
England median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +7.95%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 5,412 6,790 9,571
As % of all permanent IT jobs advertised in Yorkshire 91.10% 92.66% 93.03%
Number of salaries quoted 4,474 5,544 8,168
Median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +3.66%
10th Percentile £27,500 £26,250 £26,250
90th Percentile £70,000 £63,750 £60,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +2.04%

Incident Management
Job Vacancy Trend in Yorkshire

Job postings citing Incident Management as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Incident Management in Yorkshire

Incident Management
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Incident Management in Yorkshire.

Salary trend for Incident Management in Yorkshire

Incident Management
Salary Histogram in Yorkshire

Salary distribution for jobs citing Incident Management in Yorkshire over the 6 months to 30 March 2020.

Salary histogram for Incident Management in Yorkshire

Incident Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Yorkshire region over the 6 months to 30 March 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +38 85 £37,500 -3.23% 5
South Yorkshire +36 35 £50,000 +72.41% 3
North Yorkshire +44 14 £45,000 - 1
Incident Management
England

For the 6 months to 30 March 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Incident Management.

1 51 (38.06%) ITIL
2 39 (29.10%) Microsoft
3 32 (23.88%) SLA
3 32 (23.88%) Windows
4 31 (23.13%) Problem-Solving
5 29 (21.64%) Problem Management
5 29 (21.64%) Mentoring
6 27 (20.15%) Analytical Skills
6 27 (20.15%) Agile Software Development
7 26 (19.40%) Change Management
7 26 (19.40%) Information Security
8 25 (18.66%) DevOps
8 25 (18.66%) Line Management
9 24 (17.91%) Coaching
9 24 (17.91%) Office 365
10 23 (17.16%) Cybersecurity
10 23 (17.16%) Active Directory
11 21 (15.67%) Finance
12 20 (14.93%) Microsoft Office
13 19 (14.18%) Digital Transformation Programme
14 18 (13.43%) Data Centre
15 17 (12.69%) Retail
15 17 (12.69%) GDPR
16 16 (11.94%) JIRA
16 16 (11.94%) Firewall
16 16 (11.94%) Service Management
16 16 (11.94%) Service Delivery
17 15 (11.19%) ITIL V3
17 15 (11.19%) Azure
18 14 (10.45%) Root Cause Analysis

Incident Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.97%) SharePoint
2 6 (4.48%) MS Exchange
3 4 (2.99%) Skype for Business
4 3 (2.24%) IBM Domino
5 1 (0.75%) Confluence
5 1 (0.75%) Red Hat Fuse
Applications
1 20 (14.93%) Microsoft Office
2 5 (3.73%) Microsoft Excel
3 3 (2.24%) Microsoft PowerPoint
3 3 (2.24%) MS Visio
Business Applications
1 8 (5.97%) assyst
2 1 (0.75%) Remedy ITSM
Cloud Services
1 24 (17.91%) Office 365
2 15 (11.19%) Azure
3 10 (7.46%) AWS
4 2 (1.49%) OneDrive
5 1 (0.75%) Amazon CloudWatch
5 1 (0.75%) Amazon GuardDuty
Communications & Networking
1 16 (11.94%) Firewall
2 6 (4.48%) DHCP
2 6 (4.48%) DNS
2 6 (4.48%) Wireless
3 4 (2.99%) Intranet
3 4 (2.99%) Intrusion Detection
3 4 (2.99%) Skype
4 3 (2.24%) Network Security
5 2 (1.49%) DMZ
5 2 (1.49%) Internet
6 1 (0.75%) HTTP
6 1 (0.75%) Wi-Fi
Database & Business Intelligence
1 10 (7.46%) SQL Server
2 7 (5.22%) MySQL
3 2 (1.49%) Oracle Database
3 2 (1.49%) Oracle Database 11g
3 2 (1.49%) RDBMS
3 2 (1.49%) Relational Database
Development Applications
1 16 (11.94%) JIRA
2 7 (5.22%) Git (software)
2 7 (5.22%) Subversion
General
1 21 (15.67%) Finance
2 17 (12.69%) Retail
3 13 (9.70%) Financial Institution
4 10 (7.46%) Banking
5 3 (2.24%) Manufacturing
5 3 (2.24%) Public Sector
6 2 (1.49%) Marketing
6 2 (1.49%) Multimedia
7 1 (0.75%) Legal
7 1 (0.75%) Local Government
7 1 (0.75%) Telecoms
Job Titles
1 20 (14.93%) Incident Manager
2 18 (13.43%) Analyst
3 17 (12.69%) Security Analyst
4 12 (8.96%) Cybersecurity Analyst
4 12 (8.96%) IT Manager
5 11 (8.21%) Service Manager
5 11 (8.21%) Support Manager
6 10 (7.46%) SOC Analyst
7 9 (6.72%) 2nd Line Support
8 8 (5.97%) Support Specialist
9 7 (5.22%) Developer
9 7 (5.22%) Junior
9 7 (5.22%) Junior Developer
10 5 (3.73%) Delivery Manager
10 5 (3.73%) Infrastructure Manager
10 5 (3.73%) Security Manager
10 5 (3.73%) Service Delivery Manager
10 5 (3.73%) Support Engineer
10 5 (3.73%) Systems Engineer
11 4 (2.99%) IT Services Manager
Libraries, Frameworks & Software Standards
1 10 (7.46%) XML
2 4 (2.99%) .NET
3 1 (0.75%) REST
3 1 (0.75%) SOAP
3 1 (0.75%) Velocity
Miscellaneous
1 27 (20.15%) Analytical Skills
2 18 (13.43%) Data Centre
3 10 (7.46%) Self-Motivation
4 9 (6.72%) Security Operations Centre
5 8 (5.97%) Management Information System
6 6 (4.48%) User Experience
7 4 (2.99%) Mainframe
7 4 (2.99%) SCADA
7 4 (2.99%) Virtual Team
8 3 (2.24%) iSeries
9 1 (0.75%) Data Protection Act
9 1 (0.75%) Driving Licence
9 1 (0.75%) Handset
9 1 (0.75%) iPad
9 1 (0.75%) Public Cloud
Operating Systems
1 32 (23.88%) Windows
2 12 (8.96%) Linux
2 12 (8.96%) Windows Server
3 7 (5.22%) Unix
4 4 (2.99%) Windows Server 2012
5 3 (2.24%) Windows Server 2016
6 2 (1.49%) Kali Linux
6 2 (1.49%) Windows 8
6 2 (1.49%) Windows Server 2008
7 1 (0.75%) Apple iOS
7 1 (0.75%) Ubuntu
Processes & Methodologies
1 51 (38.06%) ITIL
2 31 (23.13%) Problem-Solving
3 29 (21.64%) Mentoring
3 29 (21.64%) Problem Management
4 27 (20.15%) Agile Software Development
5 26 (19.40%) Change Management
5 26 (19.40%) Information Security
6 25 (18.66%) DevOps
6 25 (18.66%) Line Management
7 24 (17.91%) Coaching
8 23 (17.16%) Cybersecurity
9 19 (14.18%) Digital Transformation Programme
10 16 (11.94%) Service Delivery
10 16 (11.94%) Service Management
11 15 (11.19%) ITIL V3
12 14 (10.45%) Root Cause Analysis
12 14 (10.45%) Security Operations
13 13 (9.70%) Continuous Improvement
13 13 (9.70%) Data Privacy
13 13 (9.70%) Task Automation
Programming Languages
1 13 (9.70%) SQL
2 9 (6.72%) PL/SQL
3 7 (5.22%) Perl
3 7 (5.22%) Python
3 7 (5.22%) Shell Script
4 1 (0.75%) Java
Qualifications
1 5 (3.73%) Degree
1 5 (3.73%) ITIL Certification
2 4 (2.99%) MCP
3 3 (2.24%) CISSP
4 2 (1.49%) DBS Check
4 2 (1.49%) SC Cleared
4 2 (1.49%) Security Cleared
5 1 (0.75%) Computer Science Degree
Quality Assurance & Compliance
1 32 (23.88%) SLA
2 17 (12.69%) GDPR
3 9 (6.72%) ISO/IEC 27001
4 1 (0.75%) Government Security Classifications
4 1 (0.75%) NCSC
4 1 (0.75%) QA
System Software
1 23 (17.16%) Active Directory
2 5 (3.73%) VMware Infrastructure
3 1 (0.75%) BitLocker
3 1 (0.75%) Firmware
3 1 (0.75%) Virtual Servers
Systems Management
1 9 (6.72%) CSIRT
2 2 (1.49%) Nessus
2 2 (1.49%) Nmap
2 2 (1.49%) Oracle Enterprise Manager
3 1 (0.75%) SCCM
3 1 (0.75%) ZABBIX
Vendors
1 39 (29.10%) Microsoft
2 13 (9.70%) Oracle
3 10 (7.46%) Citrix
4 8 (5.97%) VMware
5 4 (2.99%) PeopleSoft
5 4 (2.99%) Workday
6 3 (2.24%) LogLogic
6 3 (2.24%) Splunk
7 2 (1.49%) Capita
7 2 (1.49%) F5
7 2 (1.49%) IBM
7 2 (1.49%) NetApp
7 2 (1.49%) Remedy
7 2 (1.49%) Veeam
8 1 (0.75%) Apple
8 1 (0.75%) HP
8 1 (0.75%) McAfee
8 1 (0.75%) Mitel
8 1 (0.75%) MobileIron
8 1 (0.75%) Red Hat