Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 115 93 89
Rank change year-on-year -22 -4 -10
Permanent jobs citing SLA 230 337 411
As % of all permanent IT jobs advertised in Yorkshire 2.37% 3.04% 3.12%
As % of the Quality Assurance & Compliance category 24.13% 23.27% 24.86%
Number of salaries quoted 186 282 329
Yorkshire median annual salary £30,000 £30,000 £35,000
Median salary % change year-on-year - -14.29% +7.69%
10th Percentile £18,500 £18,000 £21,000
90th Percentile £48,750 £46,000 £53,350
England median annual salary £37,500 £37,500 £37,500

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 953 1448 1653
As % of all permanent IT jobs advertised in Yorkshire 9.82% 13.06% 12.54%
Number of salaries quoted 788 1163 1252
Yorkshire median annual salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56% +9.86%
10th Percentile £24,250 £22,500 £24,500
90th Percentile £60,000 £63,750 £57,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Yorkshire.

Salary trend for SLA in Yorkshire

SLA
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing SLA in Yorkshire over the 6 months to 19 November 2017.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +7 174 £30,000 -7.69% 8
South Yorkshire -12 26 £22,500 -19.64%
North Yorkshire -19 17 £22,000 +10.00% 2
East Yorkshire -8 9 £22,000 -12.00% 1
SLA
England

For the 6 months to 19 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for SLA.

1 88 (38.26%) ITIL
2 74 (32.17%) Windows
3 65 (28.26%) Microsoft
4 53 (23.04%) Service Delivery
5 50 (21.74%) Active Directory
6 43 (18.70%) SQL Server
7 41 (17.83%) Cisco
8 40 (17.39%) Microsoft Certification
9 38 (16.52%) Microsoft Office
10 37 (16.09%) Windows Server
11 34 (14.78%) VMware
12 33 (14.35%) Finance
12 33 (14.35%) Disaster Recovery
13 29 (12.61%) Xerox
14 28 (12.17%) Incident Management
15 24 (10.43%) Continuous Improvement
16 23 (10.00%) Data Centre
16 23 (10.00%) Service Management
16 23 (10.00%) SQL
16 23 (10.00%) Citrix
17 22 (9.57%) LAN
17 22 (9.57%) Windows Server 2012
18 21 (9.13%) VMware Infrastructure
18 21 (9.13%) Linux
19 20 (8.70%) Cisco Certification
19 20 (8.70%) WAN
19 20 (8.70%) Dell
19 20 (8.70%) CCNA
19 20 (8.70%) Project Management
20 19 (8.26%) Windows Server 2008

SLA
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (7.83%) MS Exchange
2 13 (5.65%) SharePoint
3 11 (4.78%) IIS
4 8 (3.48%) Skype for Business
5 6 (2.61%) Exchange Server 2003
5 6 (2.61%) Exchange Server 2010
6 4 (1.74%) CMS
7 3 (1.30%) Office Communications Server
7 3 (1.30%) SharePoint 2010
7 3 (1.30%) SharePoint 2013
7 3 (1.30%) WebSphere
8 2 (0.87%) Apache
8 2 (0.87%) Exchange Server 2007
8 2 (0.87%) Tomcat
8 2 (0.87%) Umbraco
9 1 (0.43%) SAS
Applications
1 38 (16.52%) Microsoft Office
2 13 (5.65%) Microsoft Excel
3 5 (2.17%) Microsoft Project
Business Applications
1 6 (2.61%) Dynamics CRM
2 3 (1.30%) Sage 200
2 3 (1.30%) SAP Business One
2 3 (1.30%) SAP CRM
3 1 (0.43%) Oracle ERP
3 1 (0.43%) SAP ERP
Cloud Services
1 19 (8.26%) Office 365
2 8 (3.48%) Microsoft Azure
3 3 (1.30%) Amazon AWS
4 1 (0.43%) CallidusCloud
4 1 (0.43%) Cloud Computing
4 1 (0.43%) OneDrive
4 1 (0.43%) SaaS
4 1 (0.43%) Yammer
Communications & Networking
1 22 (9.57%) LAN
2 20 (8.70%) WAN
3 18 (7.83%) Firewall
4 15 (6.52%) DNS
4 15 (6.52%) TCP/IP
4 15 (6.52%) VPN
5 14 (6.09%) SAN
6 13 (5.65%) DHCP
7 10 (4.35%) VoIP
8 9 (3.91%) Wireless
9 6 (2.61%) MPLS
9 6 (2.61%) Skype
10 5 (2.17%) Cisco ASA
10 5 (2.17%) Network Security
10 5 (2.17%) WebEx
10 5 (2.17%) Wi-Fi
11 4 (1.74%) BGP
12 3 (1.30%) EIGRP
12 3 (1.30%) ISDN
12 3 (1.30%) OSPF
Database & Business Intelligence
1 43 (18.70%) SQL Server
2 13 (5.65%) SQL Server 2008
3 11 (4.78%) SQL Server 2012
4 7 (3.04%) SQL Server 2005
5 6 (2.61%) Oracle Database
5 6 (2.61%) SQL Server Integration Services
6 5 (2.17%) SQL Server 2000
7 4 (1.74%) Oracle Database 11g
8 3 (1.30%) Amazon RDS
8 3 (1.30%) Data Warehouse
8 3 (1.30%) MySQL
8 3 (1.30%) Oracle Reports
8 3 (1.30%) Oracle9i Database
9 2 (0.87%) Big Data
9 2 (0.87%) Hadoop
9 2 (0.87%) Relational Database
9 2 (0.87%) SQL Server Analysis Services
9 2 (0.87%) SQL Server Reporting Services
10 1 (0.43%) Oracle BI EE
10 1 (0.43%) SAS Enterprise Guide
Development Applications
1 3 (1.30%) Visual Studio
2 2 (0.87%) SQL Server Management Studio (SSMS)
2 2 (0.87%) Team Foundation Server
3 1 (0.43%) Bitbucket
3 1 (0.43%) Git (software)
3 1 (0.43%) JIRA
3 1 (0.43%) Selenium
General
1 33 (14.35%) Finance
2 18 (7.83%) Military
3 16 (6.96%) Electronics
4 12 (5.22%) Legal
5 10 (4.35%) Billing
6 9 (3.91%) Telecoms
7 8 (3.48%) Marketing
8 7 (3.04%) Back Office
8 7 (3.04%) Retail
9 4 (1.74%) Banking
10 2 (0.87%) Law
10 2 (0.87%) Local Government
10 2 (0.87%) Manufacturing
10 2 (0.87%) Spanish Language
11 1 (0.43%) Automotive
11 1 (0.43%) Pharmaceutical
Job Titles
1 52 (22.61%) Analyst
2 33 (14.35%) Support Analyst
3 20 (8.70%) Support Engineer
4 19 (8.26%) 2nd Line Support
5 13 (5.65%) IT Manager
6 12 (5.22%) Applications Support
6 12 (5.22%) Service Manager
7 11 (4.78%) Account Manager
7 11 (4.78%) Team Leader
8 10 (4.35%) 1st Line Support
8 10 (4.35%) Applications Support Analyst
8 10 (4.35%) IT Support
8 10 (4.35%) Service Analyst
9 9 (3.91%) Service Desk Analyst
10 8 (3.48%) 3rd Line Support
10 8 (3.48%) DBA
10 8 (3.48%) ITIL Manager
10 8 (3.48%) Network Analyst
10 8 (3.48%) Operations Manager
10 8 (3.48%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (2.17%) .NET
1 5 (2.17%) CSS
1 5 (2.17%) HTML
2 4 (1.74%) Web Services
3 3 (1.30%) HTML5
3 3 (1.30%) IDoc
3 3 (1.30%) jQuery
3 3 (1.30%) Oracle Fusion
3 3 (1.30%) SAP ALE
4 2 (0.87%) .NET Framework
4 2 (0.87%) SOAP
4 2 (0.87%) XML
5 1 (0.43%) ADO.NET
5 1 (0.43%) Backbone.js
5 1 (0.43%) OAuth
5 1 (0.43%) Razor View Engine
5 1 (0.43%) REST
5 1 (0.43%) RESTful
5 1 (0.43%) XSD
5 1 (0.43%) XSLT
Miscellaneous
1 23 (10.00%) Data Centre
2 17 (7.39%) Analytical Skills
3 16 (6.96%) Management Information System
4 11 (4.78%) Clustering
5 6 (2.61%) Computer Science
5 6 (2.61%) Driving Licence
5 6 (2.61%) e-Learning
6 5 (2.17%) Client/Server
7 4 (1.74%) NHS
7 4 (1.74%) PKI
7 4 (1.74%) Replication
7 4 (1.74%) User Experience
8 3 (1.30%) Data Structures
9 2 (0.87%) Virtual Team
10 1 (0.43%) Digital Signage
10 1 (0.43%) Enterprise Software
10 1 (0.43%) iPad
10 1 (0.43%) Linux Command Line
10 1 (0.43%) Mobile App
10 1 (0.43%) Robotics
Operating Systems
1 74 (32.17%) Windows
2 37 (16.09%) Windows Server
3 22 (9.57%) Windows Server 2012
4 21 (9.13%) Linux
5 19 (8.26%) Windows Server 2008
6 17 (7.39%) Windows 7
7 15 (6.52%) Unix
8 13 (5.65%) Windows Server 2003
9 11 (4.78%) Windows 10
10 9 (3.91%) Windows 8
11 7 (3.04%) Windows XP
12 6 (2.61%) Mac OS
13 4 (1.74%) Red Hat Enterprise Linux
13 4 (1.74%) Solaris
14 2 (0.87%) Android
15 1 (0.43%) Apple iOS
15 1 (0.43%) CentOS
15 1 (0.43%) Ubuntu
Processes & Methodologies
1 88 (38.26%) ITIL
2 53 (23.04%) Service Delivery
3 33 (14.35%) Disaster Recovery
4 28 (12.17%) Incident Management
5 24 (10.43%) Continuous Improvement
6 23 (10.00%) Service Management
7 20 (8.70%) Project Management
8 19 (8.26%) Problem Management
8 19 (8.26%) Process Improvement
8 19 (8.26%) Root Cause Analysis
9 16 (6.96%) Change Management
10 14 (6.09%) Analytics
10 14 (6.09%) Change Control
11 13 (5.65%) Collaborative Working
12 12 (5.22%) Line Management
12 12 (5.22%) Migration
13 11 (4.78%) Coaching
13 11 (4.78%) CRM
13 11 (4.78%) Mentoring
13 11 (4.78%) Workflow
Programming Languages
1 23 (10.00%) SQL
2 10 (4.35%) PowerShell
3 8 (3.48%) C
4 4 (1.74%) C#
4 4 (1.74%) JavaScript
5 3 (1.30%) ABAP
5 3 (1.30%) Java
6 2 (0.87%) T-SQL
7 1 (0.43%) PL/SQL
7 1 (0.43%) Python
7 1 (0.43%) VB.NET
7 1 (0.43%) XPath
7 1 (0.43%) XQuery
Qualifications
1 40 (17.39%) Microsoft Certification
2 20 (8.70%) CCNA
2 20 (8.70%) Cisco Certification
3 16 (6.96%) MCSA
4 14 (6.09%) Security Cleared
5 13 (5.65%) SC Cleared
6 12 (5.22%) MCSE
7 9 (3.91%) ITIL Certification
8 7 (3.04%) MCDST
8 7 (3.04%) MCITP
8 7 (3.04%) MCP
9 6 (2.61%) A+ Certification
9 6 (2.61%) CCNP
9 6 (2.61%) Degree
10 4 (1.74%) HND
11 2 (0.87%) CCSA
11 2 (0.87%) DBS Check
11 2 (0.87%) ITIL Foundation Certificate
11 2 (0.87%) JNCIA
12 1 (0.43%) Computer Science Degree
Quality Assurance & Compliance
1 7 (3.04%) ISO 9001
2 5 (2.17%) ISO 14001
3 4 (1.74%) ISO/IEC 27001
3 4 (1.74%) PMO
4 3 (1.30%) NEBOSH
4 3 (1.30%) PCI DSS
5 2 (0.87%) QA
6 1 (0.43%) Data Quality
System Software
1 50 (21.74%) Active Directory
2 21 (9.13%) VMware Infrastructure
3 13 (5.65%) Hyper-V
4 8 (3.48%) XenApp
5 7 (3.04%) Virtual Servers
6 5 (2.17%) DFS Replication
7 4 (1.74%) Microsoft Virtual Server
7 4 (1.74%) Terminal Server
7 4 (1.74%) Virtual Machines
7 4 (1.74%) vSphere
7 4 (1.74%) XenDesktop
8 3 (1.30%) Oracle RAC
8 3 (1.30%) VMware ESXi
9 1 (0.43%) OpenSIPS
9 1 (0.43%) Terminal Services
9 1 (0.43%) VMware Server
9 1 (0.43%) XenServer
Systems Management
1 8 (3.48%) WSUS
2 7 (3.04%) LiteSpeed
3 6 (2.61%) DameWare
3 6 (2.61%) Microsoft Data Protection Manager
4 5 (2.17%) Perfmon
4 5 (2.17%) ServiceCenter
5 4 (1.74%) SCCM
5 4 (1.74%) SCOM
6 3 (1.30%) Puppet
7 2 (0.87%) Norton AntiVirus
7 2 (0.87%) Opsview
7 2 (0.87%) SmoothWall
8 1 (0.43%) AirWatch
8 1 (0.43%) Ansible
8 1 (0.43%) Backup Exec
8 1 (0.43%) Microsoft Intune
8 1 (0.43%) Nagios
8 1 (0.43%) Red Hat Satellite
8 1 (0.43%) vCenter Server
Vendors
1 65 (28.26%) Microsoft
2 41 (17.83%) Cisco
3 34 (14.78%) VMware
4 29 (12.61%) Xerox
5 23 (10.00%) Citrix
6 20 (8.70%) Dell
7 17 (7.39%) Apple
8 14 (6.09%) HP
9 12 (5.22%) Oracle
10 8 (3.48%) Red Hat
10 8 (3.48%) SAP
11 7 (3.04%) CheckPoint
11 7 (3.04%) Remedy
12 6 (2.61%) CommVault
12 6 (2.61%) LANDesk
12 6 (2.61%) Veeam
13 5 (2.17%) EMC
13 5 (2.17%) SolarWinds
14 4 (1.74%) Avaya
15 3 (1.30%) Sage