SLA Job Trends in Yorkshire

Service Level Agreement (SLA)
England > Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Yorkshire requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 2 January 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 119 92 64
Rank change year-on-year -27 -28 +44
Permanent jobs citing SLA 40 63 121
As % of all permanent jobs in Yorkshire 1.20% 1.93% 3.97%
As % of the Quality Assurance & Compliance category 11.53% 14.19% 22.04%
Number of salaries quoted 31 26 81
10th Percentile £22,500 - £22,000
25th Percentile £26,750 £25,000 £26,250
Median annual salary (50th Percentile) £32,500 £29,025 £32,250
Median % change year-on-year +11.97% -10.00% -4.44%
75th Percentile £33,750 £42,500 £42,472
90th Percentile £52,413 £45,500 £57,500
England median annual salary £38,500 £40,000 £37,500
% change year-on-year -3.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
Yorkshire

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Yorkshire.

Permanent vacancies with a requirement for quality assurance or compliance skills 347 444 549
As % of all permanent jobs advertised in Yorkshire 10.41% 13.63% 17.99%
Number of salaries quoted 188 190 393
10th Percentile £26,175 £29,050 £27,500
25th Percentile £30,000 £37,716 £35,920
Median annual salary (50th Percentile) £47,436 £50,000 £51,528
Median % change year-on-year -5.13% -2.97% +3.06%
75th Percentile £64,875 £65,938 £67,500
90th Percentile £78,830 £81,250 £83,750
England median annual salary £58,000 £60,000 £60,000
% change year-on-year -3.33% - +4.35%

SLA
Job Vacancy Trend in Yorkshire

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in Yorkshire.

SLA job vacancy trend in Yorkshire

SLA
Salary Trend in Yorkshire

Salary distribution trend for jobs in Yorkshire citing SLA.

Salary distribution trend for jobs in Yorkshire citing SLA

SLA
Salary Histogram in Yorkshire

Salary distribution for jobs citing SLA in Yorkshire over the 6 months to 2 January 2026.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 2 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -33 18 £32,500 +22.64% 4
South Yorkshire -1 9 £32,500 -15.64% 4
Humberside - 6 £30,000 -
North Yorkshire -8 2 £38,625 -14.17% 2
East Yorkshire - 2 - -
SLA
England

SLA
Co-Occurring Skills & Capabilities in Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (5.00%) Microsoft Exchange
1 2 (5.00%) SharePoint
2 1 (2.50%) CMS
2 1 (2.50%) WordPress
Applications
1 9 (22.50%) Microsoft Office
Business Applications
1 1 (2.50%) C-CURE
Cloud Services
1 20 (50.00%) Microsoft 365
2 5 (12.50%) Azure
3 2 (5.00%) Power Automate
3 2 (5.00%) Power Platform
3 2 (5.00%) PowerApps
4 1 (2.50%) AWS
4 1 (2.50%) GCP
4 1 (2.50%) SaaS
Communications & Networking
1 3 (7.50%) LAN
2 1 (2.50%) VPN
2 1 (2.50%) WAN
2 1 (2.50%) Wireless
2 1 (2.50%) WLAN
General
1 13 (32.50%) Social Skills
2 9 (22.50%) Law
3 7 (17.50%) Finance
3 7 (17.50%) Legal
4 6 (15.00%) Analytical Skills
5 4 (10.00%) Inclusion and Diversity
6 3 (7.50%) Organisational Skills
7 2 (5.00%) Banking
7 2 (5.00%) Financial Institution
7 2 (5.00%) Influencing Skills
8 1 (2.50%) Presentation Skills
Job Titles
1 11 (27.50%) 2nd Line Support
1 11 (27.50%) Analyst
1 11 (27.50%) IT Support
2 9 (22.50%) 1st Line Support
2 9 (22.50%) IT Analyst
2 9 (22.50%) Support Technician
3 8 (20.00%) 1st Line Support Analyst
3 8 (20.00%) IT Support Analyst
3 8 (20.00%) Support Analyst
4 6 (15.00%) 2nd Line Desktop Support
4 6 (15.00%) 2nd Line Support Technician
4 6 (15.00%) Desktop Support
4 6 (15.00%) Desktop Support Technician
4 6 (15.00%) Desktop Technician
5 5 (12.50%) Service Analyst
5 5 (12.50%) Service Desk Analyst
6 4 (10.00%) 1st Line Service Desk Analyst
6 4 (10.00%) IT Manager
6 4 (10.00%) Service Desk Support
6 4 (10.00%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.50%) CSS
1 1 (2.50%) HTML
1 1 (2.50%) SLSA
Miscellaneous
1 4 (10.00%) Driving Licence
2 1 (2.50%) CCTV
2 1 (2.50%) Mobile App
2 1 (2.50%) Onboarding
2 1 (2.50%) Self-Motivation
Operating Systems
1 17 (42.50%) Windows
2 8 (20.00%) Windows 10
3 5 (12.50%) Windows Server
4 4 (10.00%) Android
5 2 (5.00%) Apple iOS
6 1 (2.50%) Mac OS
Processes & Methodologies
1 23 (57.50%) Customer Service
2 18 (45.00%) ITIL
3 8 (20.00%) ITSM
4 7 (17.50%) Continuous Improvement
5 6 (15.00%) PRINCE2
6 5 (12.50%) Mentoring
6 5 (12.50%) Stakeholder Management
7 4 (10.00%) Cybersecurity
7 4 (10.00%) Incident Response
7 4 (10.00%) Problem-Solving
7 4 (10.00%) Service Delivery
7 4 (10.00%) Supplier Relationship Management
7 4 (10.00%) Vendor Relationship Management
7 4 (10.00%) Vulnerability Remediation
8 3 (7.50%) Risk Management
8 3 (7.50%) Time Management
9 2 (5.00%) Incident Management
9 2 (5.00%) Information Security
9 2 (5.00%) ISMS
9 2 (5.00%) Supplier Management
Qualifications
1 2 (5.00%) Degree
2 1 (2.50%) CISA
2 1 (2.50%) CISSP
2 1 (2.50%) CRISC
2 1 (2.50%) ISO 27001 Lead Auditor
2 1 (2.50%) ITIL Certification
2 1 (2.50%) SC Cleared
2 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 1 (2.50%) California Consumer Privacy Act
1 1 (2.50%) Cyber Essentials
1 1 (2.50%) GDPR
1 1 (2.50%) GRC
1 1 (2.50%) ISO/IEC 27001
1 1 (2.50%) NIST
1 1 (2.50%) SOC 2
System Software
1 16 (40.00%) Active Directory
Systems Management
1 1 (2.50%) Jamf Pro
1 1 (2.50%) Microsoft Intune
Vendors
1 13 (32.50%) Microsoft
2 3 (7.50%) Apple
3 1 (2.50%) ESET
3 1 (2.50%) Facebook
3 1 (2.50%) Instagram
3 1 (2.50%) Samsung