Period
to 29 November 2020

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 29 November 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > Yorkshire
6 months to
29 Nov 2020
Same period 2019 Same period 2018
Rank 74 81 92
Rank change year-on-year +7 +11 +30
Permanent jobs citing SLA 105 223 237
As % of all permanent jobs advertised in Yorkshire 3.29% 3.36% 2.85%
As % of the Quality Assurance & Compliance category 32.51% 23.42% 19.30%
Number of salaries quoted 113 224 204
Median annual salary £28,000 £41,500 £33,750
Median salary % change year-on-year -32.53% +22.96% +12.50%
10th Percentile £19,750 £21,250 £18,000
90th Percentile £68,750 £54,906 £55,000
England median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 323 952 1,228
As % of all permanent IT jobs advertised in Yorkshire 10.11% 14.33% 14.76%
Number of salaries quoted 252 714 942
Median annual salary £42,500 £42,500 £42,500
10th Percentile £22,300 £22,500 £22,550
90th Percentile £64,875 £62,500 £63,750
England median annual salary £55,000 £51,000 £50,000
% change year-on-year +7.84% +2.00% -

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing SLA in Yorkshire.

Salary trend for SLA in Yorkshire

SLA
Salary Histogram in Yorkshire

Salary distribution for jobs citing SLA in Yorkshire over the 6 months to 29 November 2020.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 29 November 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +28 72 £31,368 -10.38% 4
North Yorkshire +44 17 £26,750 -40.56% 2
South Yorkshire -31 13 £39,250 -17.37% 7
East Yorkshire -5 2 £26,250 -19.23% 1
SLA
England

For the 6 months to 29 November 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for SLA.

1 49 (46.67%) Microsoft
2 44 (41.90%) Active Directory
3 40 (38.10%) ITIL
4 32 (30.48%) Office 365
5 30 (28.57%) Windows
6 25 (23.81%) Azure
7 22 (20.95%) Microsoft Office
8 20 (19.05%) AWS
9 19 (18.10%) Service Management
9 19 (18.10%) .NET
9 19 (18.10%) Windows Server
10 18 (17.14%) Problem-Solving
10 18 (17.14%) Degree
11 17 (16.19%) C#
11 17 (16.19%) Change Management
11 17 (16.19%) ITSM
12 16 (15.24%) VMware
13 15 (14.29%) Finance
13 15 (14.29%) Disaster Recovery
13 15 (14.29%) DNS
13 15 (14.29%) Agile Software Development
13 15 (14.29%) Continuous Improvement
13 15 (14.29%) Analytical Skills
14 14 (13.33%) Citrix
15 13 (12.38%) DHCP
15 13 (12.38%) SQL Server
15 13 (12.38%) MVC
16 12 (11.43%) TCP/IP
16 12 (11.43%) Octopus Deploy
16 12 (11.43%) Amazon CloudWatch

SLA
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.62%) IIS
1 8 (7.62%) SharePoint
2 2 (1.90%) Anypoint
2 2 (1.90%) MS Exchange
2 2 (1.90%) Skype for Business
2 2 (1.90%) Umbraco
3 1 (0.95%) CMS
3 1 (0.95%) Exchange Server 2010
Applications
1 22 (20.95%) Microsoft Office
2 9 (8.57%) Microsoft Excel
3 1 (0.95%) Microsoft PowerPoint
Business Applications
1 2 (1.90%) Salesforce.com CRM
2 1 (0.95%) BASE24
2 1 (0.95%) Dynamics CRM
Cloud Services
1 32 (30.48%) Office 365
2 25 (23.81%) Azure
3 20 (19.05%) AWS
4 12 (11.43%) Amazon CloudWatch
4 12 (11.43%) Amazon SQS
5 8 (7.62%) Azure Active Directory
6 5 (4.76%) IaaS
6 5 (4.76%) OneDrive
7 4 (3.81%) GCP
8 2 (1.90%) Force.com
8 2 (1.90%) Salesforce Sales Cloud
8 2 (1.90%) Salesforce Service Cloud
9 1 (0.95%) Power Platform
Communications & Networking
1 15 (14.29%) DNS
2 13 (12.38%) DHCP
3 12 (11.43%) TCP/IP
4 10 (9.52%) Firewall
5 9 (8.57%) LAN
5 9 (8.57%) SAN
5 9 (8.57%) WAN
6 6 (5.71%) VPN
7 4 (3.81%) Skype
8 3 (2.86%) Wi-Fi
9 2 (1.90%) VoIP
10 1 (0.95%) Extranet
10 1 (0.95%) Internet
10 1 (0.95%) Intranet
10 1 (0.95%) NAS
10 1 (0.95%) Network Security
10 1 (0.95%) SSL
10 1 (0.95%) VLAN
10 1 (0.95%) Wireless
10 1 (0.95%) WLAN
Database & Business Intelligence
1 13 (12.38%) SQL Server
2 3 (2.86%) Amazon RDS
2 3 (2.86%) SQL Server Integration Services
3 2 (1.90%) Big Data
3 2 (1.90%) Data Warehouse
3 2 (1.90%) MySQL
4 1 (0.95%) Power BI
4 1 (0.95%) Qlik Sense
4 1 (0.95%) QlikView
4 1 (0.95%) SQL Server Reporting Services
Development Applications
1 12 (11.43%) Octopus Deploy
1 12 (11.43%) TeamCity
2 2 (1.90%) Visual Studio
General
1 15 (14.29%) Finance
2 3 (2.86%) Housing Association
3 2 (1.90%) Marketing
4 1 (0.95%) Back Office
4 1 (0.95%) German Language
4 1 (0.95%) Public Sector
4 1 (0.95%) Telecoms
Job Titles
1 41 (39.05%) Analyst
2 22 (20.95%) Support Analyst
3 17 (16.19%) Service Analyst
3 17 (16.19%) Service Desk Analyst
4 10 (9.52%) 2nd Line Support
4 10 (9.52%) IT Manager
5 9 (8.57%) Developer
5 9 (8.57%) Infrastructure Manager
5 9 (8.57%) IT Analyst
5 9 (8.57%) Technical Support
6 8 (7.62%) IT Infrastructure Manager
7 7 (6.67%) Delivery Manager
8 6 (5.71%) Project Manager
8 6 (5.71%) Security Specialist
9 5 (4.76%) .NET Developer
9 5 (4.76%) 1st Line Service Desk Analyst
9 5 (4.76%) 1st/2nd Line Support
9 5 (4.76%) Deskside Support
9 5 (4.76%) Desktop Support
9 5 (4.76%) Software Manager
Libraries, Frameworks & Software Standards
1 19 (18.10%) .NET
2 12 (11.43%) .NET Framework
2 12 (11.43%) RabbitMQ
3 7 (6.67%) Web Services
4 4 (3.81%) Middleware
5 3 (2.86%) .NET Core
5 3 (2.86%) ASP.NET
5 3 (2.86%) HTML
5 3 (2.86%) XML
6 2 (1.90%) JSON
6 2 (1.90%) React Native
6 2 (1.90%) SOAP
6 2 (1.90%) Visualforce
7 1 (0.95%) CSS
7 1 (0.95%) jQuery
7 1 (0.95%) ODBC
7 1 (0.95%) React
7 1 (0.95%) Spring
Miscellaneous
1 15 (14.29%) Analytical Skills
2 9 (8.57%) Data Centre
3 7 (6.67%) Driving Licence
4 5 (4.76%) Analytical Mindset
4 5 (4.76%) iPhone
4 5 (4.76%) Mainframe
4 5 (4.76%) Management Information System
4 5 (4.76%) Renewable Energy
4 5 (4.76%) Self-Motivation
5 4 (3.81%) Replication
6 2 (1.90%) Clustering
6 2 (1.90%) Mobile App
6 2 (1.90%) Virtual Team
7 1 (0.95%) Hybrid Cloud
7 1 (0.95%) Security Operations Centre
7 1 (0.95%) User Experience
Operating Systems
1 30 (28.57%) Windows
2 19 (18.10%) Windows Server
3 12 (11.43%) Windows 10
4 8 (7.62%) Windows Server 2012
4 8 (7.62%) Windows Server 2016
5 7 (6.67%) Windows Server 2008
6 5 (4.76%) Android
6 5 (4.76%) Windows 7
6 5 (4.76%) Windows Server 2019
7 2 (1.90%) AIX
7 2 (1.90%) Linux
7 2 (1.90%) Red Hat Enterprise Linux
7 2 (1.90%) Solaris
7 2 (1.90%) SUSE
7 2 (1.90%) Unix
8 1 (0.95%) Windows 8
Processes & Methodologies
1 40 (38.10%) ITIL
2 19 (18.10%) Service Management
3 18 (17.14%) Problem-Solving
4 17 (16.19%) Change Management
4 17 (16.19%) ITSM
5 15 (14.29%) Agile Software Development
5 15 (14.29%) Continuous Improvement
5 15 (14.29%) Disaster Recovery
6 13 (12.38%) MVC
7 10 (9.52%) PRINCE2
7 10 (9.52%) Software Delivery
8 9 (8.57%) Mentoring
8 9 (8.57%) Service Delivery
8 9 (8.57%) Stakeholder Management
9 8 (7.62%) Scrum
9 8 (7.62%) SDLC
10 6 (5.71%) Coaching
10 6 (5.71%) DevOps
10 6 (5.71%) Process Improvement
10 6 (5.71%) Stakeholder Engagement
Programming Languages
1 17 (16.19%) C#
2 11 (10.48%) SQL
3 5 (4.76%) JavaScript
4 4 (3.81%) T-SQL
5 3 (2.86%) PowerShell
6 2 (1.90%) Apex Code
6 2 (1.90%) Bash Shell
6 2 (1.90%) Java
6 2 (1.90%) Korn
6 2 (1.90%) Python
6 2 (1.90%) Shell Script
6 2 (1.90%) VB.NET
7 1 (0.95%) VB
Qualifications
1 18 (17.14%) Degree
2 9 (8.57%) ITIL Certification
3 8 (7.62%) SC Cleared
3 8 (7.62%) Security Cleared
4 5 (4.76%) A+ Certification
4 5 (4.76%) HNC
4 5 (4.76%) MCDST
4 5 (4.76%) MCP
4 5 (4.76%) Microsoft Certification
5 4 (3.81%) Computer Science Degree
6 3 (2.86%) CCNP
6 3 (2.86%) Cisco Certification
7 2 (1.90%) CCNA
8 1 (0.95%) CREST Certified
8 1 (0.95%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (7.62%) PCI DSS
2 6 (5.71%) ISO/IEC 27001
3 2 (1.90%) Data Quality
4 1 (0.95%) GDPR
System Software
1 44 (41.90%) Active Directory
2 11 (10.48%) VMware Infrastructure
3 8 (7.62%) Firmware
4 5 (4.76%) Terminal Server
5 3 (2.86%) Hyper-V
6 2 (1.90%) NFS
Systems Management
1 12 (11.43%) Grafana
2 8 (7.62%) SCCM
3 6 (5.71%) Microsoft Intune
4 2 (1.90%) SCOM
4 2 (1.90%) SCVMM
Vendors
1 49 (46.67%) Microsoft
2 16 (15.24%) VMware
3 14 (13.33%) Citrix
4 12 (11.43%) Splunk
5 4 (3.81%) SolarWinds
6 3 (2.86%) Cisco
6 3 (2.86%) HP
6 3 (2.86%) Veeam
7 2 (1.90%) CommVault
7 2 (1.90%) MuleSoft
7 2 (1.90%) Pardot
7 2 (1.90%) Red Hat
7 2 (1.90%) Salesforce.com
8 1 (0.95%) Dell
8 1 (0.95%) Nintex
8 1 (0.95%) Snow
8 1 (0.95%) SonicWALL
8 1 (0.95%) WatchGuard