SLA Jobs in Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA) England / Yorkshire
Location	3 months to 28 Jun 2017	Same period 2016	Same period 2015
Rank	121	75	98
Rank change year-on-year	-46	+23
Permanent jobs citing SLA	117	195	196
As % of all permanent IT jobs advertised in Yorkshire	2.19%	3.48%	2.89%
As % of the Quality Assurance & Compliance category	20.67%	26.75%	22.55%
Number of salaries quoted	91	140	163
Median salary	£28,750	£31,500	£35,000
Median salary % change year-on-year	-8.73%	-10.00%
90% offered a salary of more than	£19,000	£17,988	£20,600
10% offered a salary of more than	£46,000	£50,000	£59,500
UK excluding London median salary	£36,250	£34,500	£34,330
% change year-on-year	+5.07%	+0.49%

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills Yorkshire
Permanent job vacancies with a requirement for quality assurance and compliance skills	566	729	869
As % of all permanent IT job vacancies advertised in Yorkshire	10.60%	13.00%	12.82%
Number of salaries quoted	543	790	846
Median salary	£40,000	£42,500	£40,000
Median salary % change year-on-year	-5.88%	+6.25%
90% offered a salary of more than	£23,547	£25,000	£25,000
10% offered a salary of more than	£63,750	£57,500	£70,000
UK excluding London median salary	£45,000	£45,000	£42,500
% change year-on-year	-	+5.88%

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Yorkshire.

SLA
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Yorkshire.

SLA
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing SLA in Yorkshire over the 3 months to 28 June 2017.

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Last 3 Months	Median Salary % Change on Same Period Last Year	Live Job Vacancies
West Yorkshire	-28	75	£30,000	-4.76%	15
North Yorkshire	-7	25	£28,750	-17.85%	2
East Yorkshire	-13	9	£22,500	-11.76%	1
South Yorkshire	-16	8	£25,000	-37.50%	2
SLA England

SLA
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 28 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for SLA.

1	118 (48.16%)	Windows
2	100 (40.82%)	ITIL
3	96 (39.18%)	Microsoft
4	78 (31.84%)	Active Directory
5	54 (22.04%)	Microsoft Office
6	49 (20.00%)	SQL Server
6	49 (20.00%)	VMware
7	48 (19.59%)	Windows Server
8	43 (17.55%)	Citrix
9	42 (17.14%)	SQL
10	37 (15.10%)	MS Exchange
11	36 (14.69%)	Data Centre
12	34 (13.88%)	Microsoft Certification
12	34 (13.88%)	Finance
13	31 (12.65%)	VMware Infrastructure

14	30 (12.24%)	Windows Server 2003
15	29 (11.84%)	Service Delivery
16	27 (11.02%)	Analytical Skills
17	26 (10.61%)	Windows Server 2008
17	26 (10.61%)	Linux
18	25 (10.20%)	Service Management
19	24 (9.80%)	Cisco
19	24 (9.80%)	DNS
19	24 (9.80%)	Windows 7
20	23 (9.39%)	Incident Management
21	22 (8.98%)	Problem Management
21	22 (8.98%)	SAN
21	22 (8.98%)	IIS
22	21 (8.57%)	Unix
22	21 (8.57%)	Process Improvement

SLA
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	37 (15.10%)	MS Exchange
2	22 (8.98%)	IIS
3	14 (5.71%)	SharePoint
4	12 (4.90%)	Tomcat
5	11 (4.49%)	Exchange Server 2007
6	10 (4.08%)	Exchange Server 2010
7	8 (3.27%)	CMS
7	8 (3.27%)	Exchange Server 2003
7	8 (3.27%)	Skype for Business
8	5 (2.04%)	Office Communications Server
9	4 (1.63%)	Exchange Server 2013
9	4 (1.63%)	SharePoint 2010
9	4 (1.63%)	WebLogic
10	3 (1.22%)	Apache
10	3 (1.22%)	Blackberry Enterprise Server
10	3 (1.22%)	Drupal
10	3 (1.22%)	JBoss
10	3 (1.22%)	SharePoint 2013
10	3 (1.22%)	WebSphere
10	3 (1.22%)	WordPress

Applications
1	54 (22.04%)	Microsoft Office
2	7 (2.86%)	Microsoft Excel
3	3 (1.22%)	Spreadsheet
4	2 (0.82%)	Microsoft Project

Business Applications
1	5 (2.04%)	Dynamics CRM
2	3 (1.22%)	Magento

Cloud Services
1	12 (4.90%)	Office 365
2	5 (2.04%)	Microsoft Azure
3	3 (1.22%)	Amazon AWS
4	1 (0.41%)	CallidusCloud
4	1 (0.41%)	Yammer

Communications & Networking
1	24 (9.80%)	DNS
2	22 (8.98%)	SAN
3	20 (8.16%)	DHCP
4	19 (7.76%)	LAN
5	16 (6.53%)	Firewall
6	15 (6.12%)	VPN
7	14 (5.71%)	WAN
8	11 (4.49%)	NAS
9	8 (3.27%)	Internet
10	7 (2.86%)	TCP/IP
10	7 (2.86%)	VoIP
10	7 (2.86%)	WebEx
11	5 (2.04%)	Broadband
12	4 (1.63%)	ADSL
12	4 (1.63%)	MPLS
12	4 (1.63%)	VLAN
12	4 (1.63%)	Wi-Fi
12	4 (1.63%)	Wireless
13	3 (1.22%)	BGP
13	3 (1.22%)	Network Security

Database & Business Intelligence
1	49 (20.00%)	SQL Server
2	17 (6.94%)	SQL Server 2005
2	17 (6.94%)	SQL Server 2008
3	7 (2.86%)	SQL Server 2000
3	7 (2.86%)	SQL Server 2012
4	5 (2.04%)	GIS
4	5 (2.04%)	SQL Server Integration Services
5	3 (1.22%)	Amazon RDS
5	3 (1.22%)	Oracle Database
5	3 (1.22%)	Oracle Database 11g
5	3 (1.22%)	Oracle9i Database
6	2 (0.82%)	MySQL
7	1 (0.41%)	BusinessObjects
7	1 (0.41%)	Crystal Reports
7	1 (0.41%)	MS Access

Development Applications
1	5 (2.04%)	SQL Server Management Studio (SSMS)
2	4 (1.63%)	PowerBuilder
3	2 (0.82%)	Team Foundation Server
3	2 (0.82%)	Visual Studio

General
1	34 (13.88%)	Finance
2	7 (2.86%)	Law
2	7 (2.86%)	Legal
2	7 (2.86%)	Telecoms
3	5 (2.04%)	Banking
4	4 (1.63%)	Back Office
5	3 (1.22%)	Billing
5	3 (1.22%)	Local Government
5	3 (1.22%)	Marketing
6	2 (0.82%)	Military
7	1 (0.41%)	Automotive
7	1 (0.41%)	Electronics
7	1 (0.41%)	General Ledger
7	1 (0.41%)	Manufacturing
7	1 (0.41%)	Pharmaceutical
7	1 (0.41%)	Retail

Job Titles
1	93 (37.96%)	Analyst
2	48 (19.59%)	Support Analyst
3	32 (13.06%)	IT Support
4	31 (12.65%)	Applications Support
5	29 (11.84%)	Service Analyst
6	27 (11.02%)	2nd Line Support
6	27 (11.02%)	Applications Support Analyst
6	27 (11.02%)	Service Desk Analyst
7	23 (9.39%)	IT Analyst
8	22 (8.98%)	IT Support Analyst
9	20 (8.16%)	Service Desk Support
10	19 (7.76%)	1st Line Support
10	19 (7.76%)	Service Desk Support Analyst
10	19 (7.76%)	Service Manager
11	17 (6.94%)	Support Engineer
12	15 (6.12%)	3rd Line Engineer
12	15 (6.12%)	IT Manager
13	12 (4.90%)	2nd Line Service Desk Analyst
13	12 (4.90%)	Graduate
14	11 (4.49%)	2nd Line Support Analyst

Libraries, Frameworks & Software Standards
1	11 (4.49%)	.NET
2	8 (3.27%)	XML
3	3 (1.22%)	Oracle Fusion
4	2 (0.82%)	CSS
4	2 (0.82%)	HTML
4	2 (0.82%)	HTML5
4	2 (0.82%)	jQuery
5	1 (0.41%)	802.1X
5	1 (0.41%)	LAMP
5	1 (0.41%)	REST
5	1 (0.41%)	SOAP
5	1 (0.41%)	WSDL

Miscellaneous
1	36 (14.69%)	Data Centre
2	27 (11.02%)	Analytical Skills
3	18 (7.35%)	Clustering
4	17 (6.94%)	Management Information System
5	13 (5.31%)	Replication
6	8 (3.27%)	Client/Server
7	6 (2.45%)	Driving Licence
8	4 (1.63%)	Virtual Team
9	3 (1.22%)	Blackberry
9	3 (1.22%)	NHS
9	3 (1.22%)	PKI
9	3 (1.22%)	RSA SecurID
10	2 (0.82%)	CMDB
10	2 (0.82%)	Computer Science
10	2 (0.82%)	FMCG
10	2 (0.82%)	User Experience
11	1 (0.41%)	Data Structures
11	1 (0.41%)	Hybrid Cloud
11	1 (0.41%)	Microsoft Licensing
11	1 (0.41%)	Reference Data

Operating Systems
1	118 (48.16%)	Windows
2	48 (19.59%)	Windows Server
3	30 (12.24%)	Windows Server 2003
4	26 (10.61%)	Linux
4	26 (10.61%)	Windows Server 2008
5	24 (9.80%)	Windows 7
6	21 (8.57%)	Unix
6	21 (8.57%)	Windows Server 2012
7	18 (7.35%)	Windows XP
8	8 (3.27%)	Windows 8
9	6 (2.45%)	Solaris
9	6 (2.45%)	Windows Vista
10	5 (2.04%)	Red Hat Enterprise Linux
10	5 (2.04%)	Windows 10
11	1 (0.41%)	Android
11	1 (0.41%)	Windows 2000

Processes & Methodologies
1	100 (40.82%)	ITIL
2	29 (11.84%)	Service Delivery
3	25 (10.20%)	Service Management
4	23 (9.39%)	Incident Management
5	22 (8.98%)	Problem Management
6	21 (8.57%)	Process Improvement
7	20 (8.16%)	Time Management
8	18 (7.35%)	Disaster Recovery
9	15 (6.12%)	Change Management
10	14 (5.71%)	Project Management
11	13 (5.31%)	Change Control
11	13 (5.31%)	Stakeholder Management
12	12 (4.90%)	CRM
12	12 (4.90%)	Root Cause Analysis
13	10 (4.08%)	Release Management
14	9 (3.67%)	ITSM
14	9 (3.67%)	Load Balancing
14	9 (3.67%)	Service Desk Management
15	8 (3.27%)	Continuous Improvement
15	8 (3.27%)	Mentoring

Programming Languages
1	42 (17.14%)	SQL
2	13 (5.31%)	Java
3	10 (4.08%)	C#
4	9 (3.67%)	VB.NET
5	6 (2.45%)	PowerShell
6	4 (1.63%)	VB
6	4 (1.63%)	VBA
7	3 (1.22%)	C
7	3 (1.22%)	PL/SQL
7	3 (1.22%)	Python
8	2 (0.82%)	JavaScript
9	1 (0.41%)	PHP

Qualifications
1	34 (13.88%)	Microsoft Certification
2	18 (7.35%)	MCSE
3	17 (6.94%)	ITIL Certification
4	15 (6.12%)	Degree
5	14 (5.71%)	CCNA
5	14 (5.71%)	Cisco Certification
6	13 (5.31%)	MCP
7	12 (4.90%)	MCSA
8	8 (3.27%)	MCITP
9	6 (2.45%)	CCNP
10	5 (2.04%)	Security Cleared
11	4 (1.63%)	SC Cleared
12	3 (1.22%)	Citrix Certification
13	2 (0.82%)	ITIL Foundation Certificate
13	2 (0.82%)	MCDST
13	2 (0.82%)	MOS
14	1 (0.41%)	CEH
14	1 (0.41%)	CompTIA Security+
14	1 (0.41%)	Computer Science Degree
14	1 (0.41%)	Six Sigma Black Belt

Quality Assurance & Compliance
1	3 (1.22%)	ISO/IEC 27001
1	3 (1.22%)	PMO
1	3 (1.22%)	Sarbanes-Oxley
2	1 (0.41%)	Data Quality

System Software
1	78 (31.84%)	Active Directory
2	31 (12.65%)	VMware Infrastructure
3	17 (6.94%)	XenApp
4	14 (5.71%)	Hyper-V
4	14 (5.71%)	Terminal Server
5	9 (3.67%)	vSphere
6	8 (3.27%)	VMware ESXi
7	7 (2.86%)	XenDesktop
8	5 (2.04%)	DFS Replication
9	3 (1.22%)	Oracle RAC
9	3 (1.22%)	Terminal Services
9	3 (1.22%)	VMware Server
10	1 (0.41%)	Firmware
10	1 (0.41%)	XenServer

Systems Management
1	12 (4.90%)	SCCM
2	11 (4.49%)	Norton AntiVirus
3	10 (4.08%)	SCOM
4	9 (3.67%)	Microsoft Data Protection Manager
5	8 (3.27%)	DameWare
5	8 (3.27%)	Opsview
5	8 (3.27%)	WSUS
6	7 (2.86%)	Perfmon
7	3 (1.22%)	LiteSpeed
7	3 (1.22%)	Microsoft Clustering
7	3 (1.22%)	OpenView Configuration Management
7	3 (1.22%)	ServiceCenter
8	2 (0.82%)	OpenView
9	1 (0.41%)	SmoothWall

Vendors
1	96 (39.18%)	Microsoft
2	49 (20.00%)	VMware
3	43 (17.55%)	Citrix
4	24 (9.80%)	Cisco
5	19 (7.76%)	Oracle
6	12 (4.90%)	CheckPoint
7	11 (4.49%)	HP
7	11 (4.49%)	Symantec
8	9 (3.67%)	CommVault
8	9 (3.67%)	NetApp
9	8 (3.27%)	Bomgar
9	8 (3.27%)	Dell Compellent
9	8 (3.27%)	Kaspersky
10	7 (2.86%)	Civica
10	7 (2.86%)	Dell
11	6 (2.45%)	EMC
11	6 (2.45%)	Sage
11	6 (2.45%)	Veeam
12	5 (2.04%)	LANDesk
12	5 (2.04%)	SAP