SLA Jobs in Yorkshire

Service Level Agreement (SLA)
England > Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 92 112 89
Rank change year-on-year +20 -23 +17
Permanent jobs citing SLA 138 253 252
As % of all permanent jobs advertised in Yorkshire 2.40% 3.06% 3.52%
As % of the Quality Assurance & Compliance category 17.45% 15.50% 23.75%
Number of salaries quoted 110 115 183
10th Percentile £21,750 £20,950 £22,500
25th Percentile £26,438 £24,150 £25,500
Median annual salary (50th Percentile) £35,000 £32,200 £30,000
Median % change year-on-year +8.70% +7.33% -11.76%
75th Percentile £50,938 £48,750 £45,000
90th Percentile £57,500 £69,900 £55,000
England median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -5.00%

All Quality Assurance and Compliance Skills
Yorkshire

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 791 1,632 1,061
As % of all permanent jobs advertised in Yorkshire 13.73% 19.77% 14.82%
Number of salaries quoted 538 544 669
10th Percentile £26,250 £27,575 £26,250
25th Percentile £32,573 £38,063 £34,373
Median annual salary (50th Percentile) £47,500 £51,500 £45,000
Median % change year-on-year -7.77% +14.44% -
75th Percentile £60,000 £68,750 £60,000
90th Percentile £80,375 £83,525 £71,450
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing SLA in Yorkshire.

Salary trend for SLA in Yorkshire

SLA
Salary Histogram in Yorkshire

Salary distribution for jobs citing SLA in Yorkshire over the 6 months to 28 April 2024.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Yorkshire +18 66 £44,000 +36.65% 11
West Yorkshire +21 31 £35,000 -22.22% 13
North Yorkshire +34 29 £24,500 -16.95% 3
East Yorkshire +9 12 £42,500 - 3
SLA
England

SLA
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (23.91%) Microsoft Exchange
2 9 (6.52%) SharePoint
3 1 (0.72%) Confluence
Applications
1 29 (21.01%) Microsoft Office
2 2 (1.45%) Trello
3 1 (0.72%) Microsoft Excel
3 1 (0.72%) Microsoft Project
3 1 (0.72%) MS Visio
Cloud Services
1 73 (52.90%) Microsoft 365
2 45 (32.61%) Azure
3 16 (11.59%) Cloud Computing
4 11 (7.97%) AWS
5 7 (5.07%) GCP
6 5 (3.62%) Entra ID
7 4 (2.90%) Amazon CloudWatch
8 3 (2.17%) Amazon SQS
8 3 (2.17%) SaaS
9 2 (1.45%) Google Workspace
9 2 (1.45%) SAP Commerce Cloud
10 1 (0.72%) Cloudflare
10 1 (0.72%) GitHub
Communications & Networking
1 19 (13.77%) LAN
1 19 (13.77%) VPN
2 18 (13.04%) Firewall
2 18 (13.04%) WAN
3 14 (10.14%) WLAN
4 13 (9.42%) DHCP
4 13 (9.42%) DNS
4 13 (9.42%) SAN
5 12 (8.70%) Wireless
6 11 (7.97%) Internet
6 11 (7.97%) TCP/IP
7 7 (5.07%) Wi-Fi
8 6 (4.35%) Software-Defined Networking
9 5 (3.62%) ADSL
9 5 (3.62%) Broadband
9 5 (3.62%) PBX
9 5 (3.62%) VoIP
10 4 (2.90%) Network Security
10 4 (2.90%) Skype
11 2 (1.45%) NAS
Database & Business Intelligence
1 17 (12.32%) Amazon RDS
2 9 (6.52%) SQL Server
3 1 (0.72%) MySQL
3 1 (0.72%) Oracle Database
Development Applications
1 4 (2.90%) JIRA
2 3 (2.17%) Octopus Deploy
2 3 (2.17%) TeamCity
General
1 80 (57.97%) Social Skills
2 53 (38.41%) Finance
3 12 (8.70%) Manufacturing
4 11 (7.97%) Retail
5 10 (7.25%) Analytical Skills
6 6 (4.35%) Public Sector
7 4 (2.90%) Agriculture
7 4 (2.90%) Back Office
7 4 (2.90%) Organisational Skills
7 4 (2.90%) Telecoms
8 2 (1.45%) Banking
8 2 (1.45%) Billing
8 2 (1.45%) Documentation Skills
8 2 (1.45%) Inclusion and Diversity
8 2 (1.45%) Law
8 2 (1.45%) Marketing
9 1 (0.72%) Presentation Skills
Job Titles
1 27 (19.57%) Analyst
2 24 (17.39%) Lead
3 23 (16.67%) Team Leader
4 19 (13.77%) IT Support
5 18 (13.04%) Service Manager
6 16 (11.59%) IT Engineer
6 16 (11.59%) Support Engineer
7 14 (10.14%) Support Analyst
8 13 (9.42%) Infrastructure Engineer
9 12 (8.70%) Service Desk Analyst
10 11 (7.97%) Service Analyst
10 11 (7.97%) Technical Leader
10 11 (7.97%) Technical Team Leader
11 9 (6.52%) Head of Operations
11 9 (6.52%) IT Manager
11 9 (6.52%) IT Services Manager
11 9 (6.52%) Network Engineer
12 7 (5.07%) Head of IT Operations
12 7 (5.07%) IT Analyst
12 7 (5.07%) Technical Manager
Libraries, Frameworks & Software Standards
1 3 (2.17%) .NET
1 3 (2.17%) .NET Framework
1 3 (2.17%) RabbitMQ
2 1 (0.72%) BREW
2 1 (0.72%) JSON
2 1 (0.72%) XML
Miscellaneous
1 15 (10.87%) Data Centre
2 8 (5.80%) Public Cloud
3 7 (5.07%) PMI
3 7 (5.07%) Product Ownership
4 6 (4.35%) Driving Licence
5 5 (3.62%) Clustering
6 4 (2.90%) IoT
6 4 (2.90%) Management Information System
7 3 (2.17%) Private Cloud
7 3 (2.17%) Self-Motivation
7 3 (2.17%) Wiki
8 2 (1.45%) Analytical Mindset
8 2 (1.45%) Team-Oriented Environment
9 1 (0.72%) Data Structures
9 1 (0.72%) EPoS
9 1 (0.72%) Hybrid Cloud
9 1 (0.72%) New Media
Operating Systems
1 66 (47.83%) Windows
2 40 (28.99%) Windows Server
3 21 (15.22%) Windows 10
4 17 (12.32%) Windows Server 2012
4 17 (12.32%) Windows Server 2016
4 17 (12.32%) Windows Server 2019
5 12 (8.70%) Linux
6 10 (7.25%) Apple iOS
6 10 (7.25%) Windows 7
7 7 (5.07%) Android
7 7 (5.07%) Windows 8
8 4 (2.90%) Windows Server 2008
9 3 (2.17%) CentOS
9 3 (2.17%) Red Hat Enterprise Linux
10 2 (1.45%) Mac OS
10 2 (1.45%) Ubuntu
Processes & Methodologies
1 57 (41.30%) ITIL
1 57 (41.30%) Problem-Solving
2 47 (34.06%) Customer Service
3 41 (29.71%) Customer Experience
4 38 (27.54%) Infrastructure Engineering
5 27 (19.57%) Service Management
6 24 (17.39%) Mentoring
7 19 (13.77%) Cybersecurity
8 18 (13.04%) Service Delivery
9 17 (12.32%) Time Management
10 14 (10.14%) High Availability
10 14 (10.14%) ITSM
11 11 (7.97%) Disaster Recovery
12 10 (7.25%) Change Management
12 10 (7.25%) Coaching
12 10 (7.25%) Continuous Improvement
12 10 (7.25%) Decision-Making
12 10 (7.25%) Remote Monitoring and Management
13 9 (6.52%) Incident Management
14 8 (5.80%) Project Delivery
Programming Languages
1 11 (7.97%) SQL
2 5 (3.62%) Python
3 3 (2.17%) C#
4 2 (1.45%) PowerShell
5 1 (0.72%) Bash
Qualifications
1 21 (15.22%) Cisco Certification
2 19 (13.77%) CCNA
2 19 (13.77%) CCNP
3 17 (12.32%) Azure Certification
4 8 (5.80%) ITIL Certification
5 7 (5.07%) Microsoft Certification
5 7 (5.07%) PMI Certification
6 6 (4.35%) Degree
7 4 (2.90%) Security Cleared
8 3 (2.17%) SC Cleared
9 2 (1.45%) Computer Science Degree
9 2 (1.45%) Network+ Certification
Quality Assurance & Compliance
1 12 (8.70%) Cyber Essentials
1 12 (8.70%) ISO/IEC 27001
2 1 (0.72%) ISO/IEC 20000
2 1 (0.72%) QA
System Software
1 41 (29.71%) Active Directory
2 21 (15.22%) Hyper-V
3 9 (6.52%) VMware Infrastructure
4 7 (5.07%) Firmware
5 5 (3.62%) Virtual Machines
6 4 (2.90%) VMware ESXi
7 2 (1.45%) vSphere
Systems Management
1 34 (24.64%) Microsoft Intune
2 12 (8.70%) SCCM
3 10 (7.25%) SCOM
4 5 (3.62%) Failover Clustering
4 5 (3.62%) FortiGate
4 5 (3.62%) Microsoft Data Protection Manager
5 4 (2.90%) Grafana
6 2 (1.45%) SmoothWall
6 2 (1.45%) vCenter Server
Vendors
1 66 (47.83%) Microsoft
2 40 (28.99%) VMware
3 30 (21.74%) Cisco
4 20 (14.49%) Citrix
5 13 (9.42%) Fortinet
6 10 (7.25%) Kaseya
6 10 (7.25%) ServiceNow
7 9 (6.52%) SolarWinds
8 7 (5.07%) Meraki
9 6 (4.35%) Dell
9 6 (4.35%) SAP
9 6 (4.35%) Veeam
10 5 (3.62%) Aruba
10 5 (3.62%) Barracuda Networks
10 5 (3.62%) Commvault
11 4 (2.90%) Splunk
12 3 (2.17%) CheckPoint
12 3 (2.17%) Red Hat
13 2 (1.45%) Google
14 1 (0.72%) IBM