Period
to 15 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > Yorkshire
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 97 117 89
Rank change year-on-year +20 -28 +4
Permanent jobs citing SLA 240 235 347
As % of all permanent IT jobs advertised in Yorkshire 2.86% 2.38% 3.09%
As % of the Quality Assurance & Compliance category 19.18% 24.23% 23.67%
Number of salaries quoted 205 190 287
Yorkshire median annual salary £34,000 £30,000 £30,000
Median salary % change year-on-year +13.33% - -14.29%
10th Percentile £18,000 £18,500 £18,000
90th Percentile £55,000 £48,750 £46,675
England median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 1,251 970 1,466
As % of all permanent IT jobs advertised in Yorkshire 14.88% 9.82% 13.05%
Number of salaries quoted 958 804 1,179
Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.90%
10th Percentile £24,500 £24,075 £22,750
90th Percentile £63,750 £60,000 £63,750
England median annual salary £50,000 £50,000 £50,000

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Yorkshire.

Salary trend for SLA in Yorkshire

SLA
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing SLA in Yorkshire over the 6 months to 15 November 2018.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +4 161 £35,500 +18.33% 19
South Yorkshire +18 49 £29,900 +32.89% 10
North Yorkshire -1 26 £47,500 +111.11% 3
East Yorkshire +2 3 £20,250 -7.95% 4
SLA
England

For the 6 months to 15 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for SLA.

1 114 (47.50%) Microsoft
2 105 (43.75%) Windows
3 102 (42.50%) ITIL
4 95 (39.58%) Active Directory
5 72 (30.00%) Problem-Solving
6 64 (26.67%) Windows Server
7 61 (25.42%) VMware
8 60 (25.00%) Microsoft Office
9 58 (24.17%) VMware Infrastructure
10 56 (23.33%) SQL
11 55 (22.92%) Finance
12 54 (22.50%) Microsoft Azure
13 52 (21.67%) Office 365
13 52 (21.67%) Citrix
14 46 (19.17%) Incident Management
14 46 (19.17%) Problem Management
15 45 (18.75%) Analytical Skills
16 43 (17.92%) Windows Server 2008
16 43 (17.92%) ITSM
17 41 (17.08%) Management Information System
18 40 (16.67%) SCCM
19 39 (16.25%) Service Delivery
20 38 (15.83%) SQL Server
21 37 (15.42%) Service Management
22 36 (15.00%) Windows Server 2012
23 33 (13.75%) Windows 10
24 32 (13.33%) Windows 7
25 30 (12.50%) DNS
25 30 (12.50%) DHCP
26 29 (12.08%) SharePoint

SLA
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (12.08%) SharePoint
2 19 (7.92%) Skype for Business
3 11 (4.58%) IIS
3 11 (4.58%) MS Exchange
4 9 (3.75%) Apache Solr
4 9 (3.75%) Elasticsearch
4 9 (3.75%) Exchange Server 2013
5 5 (2.08%) Exchange Server 2010
6 3 (1.25%) CMS
6 3 (1.25%) Tomcat
6 3 (1.25%) WebSphere
7 2 (0.83%) Oracle Workflow
8 1 (0.42%) Exchange Server 2007
8 1 (0.42%) IBM Notes
Applications
1 60 (25.00%) Microsoft Office
2 15 (6.25%) Microsoft Excel
3 4 (1.67%) Microsoft PowerPoint
4 3 (1.25%) MS Visio
Business Applications
1 4 (1.67%) Dynamics CRM
2 2 (0.83%) BASE24
3 1 (0.42%) Demantra
3 1 (0.42%) Oracle 11i
3 1 (0.42%) Oracle ASCP
3 1 (0.42%) Oracle EBS
3 1 (0.42%) Oracle EBS R12
3 1 (0.42%) Oracle iProcurement
3 1 (0.42%) Oracle Procure-to-Pay
3 1 (0.42%) Oracle SCM
3 1 (0.42%) Tesseract
Cloud Services
1 54 (22.50%) Microsoft Azure
2 52 (21.67%) Office 365
3 24 (10.00%) Amazon AWS
4 15 (6.25%) SaaS
5 8 (3.33%) Dynamics 365
5 8 (3.33%) IaaS
6 7 (2.92%) Azure Active Directory
7 4 (1.67%) PaaS
7 4 (1.67%) Yammer
8 3 (1.25%) OneDrive
9 1 (0.42%) Cloud Computing
Communications & Networking
1 30 (12.50%) DHCP
1 30 (12.50%) DNS
2 22 (9.17%) SAN
2 22 (9.17%) TCP/IP
3 14 (5.83%) Skype
4 11 (4.58%) Intranet
5 10 (4.17%) VPN
5 10 (4.17%) WAN
6 9 (3.75%) NetScaler
7 8 (3.33%) LAN
8 7 (2.92%) Remote Desktop
9 5 (2.08%) Firewall
9 5 (2.08%) Internet
10 4 (1.67%) Fibre Channel
10 4 (1.67%) WebEx
10 4 (1.67%) Wi-Fi
11 3 (1.25%) FTP
11 3 (1.25%) HTTPS
11 3 (1.25%) ICMP
11 3 (1.25%) SMTP
Database & Business Intelligence
1 38 (15.83%) SQL Server
2 8 (3.33%) SQL Server 2016
3 7 (2.92%) SQL Server 2008
4 6 (2.50%) Oracle Reports
5 5 (2.08%) SQL Server 2012
6 3 (1.25%) BusinessObjects
6 3 (1.25%) Microsoft Analysis Services
6 3 (1.25%) NoSQL
6 3 (1.25%) PerformancePoint
6 3 (1.25%) PowerPivot
6 3 (1.25%) SAP Data Services
6 3 (1.25%) SQL Server Analysis Services
6 3 (1.25%) SQL Server Integration Services
6 3 (1.25%) SQL Server Reporting Services
7 2 (0.83%) GIS
7 2 (0.83%) Oracle Database
7 2 (0.83%) RDBMS
7 2 (0.83%) Relational Database
8 1 (0.42%) Amazon RDS
8 1 (0.42%) SQL Server 2005
Development Applications
1 10 (4.17%) Visual Studio
2 5 (2.08%) Git (software)
2 5 (2.08%) SQL Server Management Studio (SSMS)
2 5 (2.08%) Team Foundation Server
2 5 (2.08%) Visual Studio Tools for Office
3 2 (0.83%) Visual Studio Team System
4 1 (0.42%) JIRA
General
1 55 (22.92%) Finance
2 22 (9.17%) Telecoms
3 6 (2.50%) Manufacturing
4 5 (2.08%) Military
4 5 (2.08%) Retail
5 4 (1.67%) Banking
5 4 (1.67%) Legal
6 3 (1.25%) Law
6 3 (1.25%) Local Government
7 2 (0.83%) Electronics
7 2 (0.83%) Marketing
8 1 (0.42%) Back Office
Job Titles
1 60 (25.00%) Analyst
2 30 (12.50%) Service Analyst
3 29 (12.08%) Service Desk Analyst
4 23 (9.58%) Support Analyst
5 20 (8.33%) Infrastructure Engineer
6 19 (7.92%) Support Engineer
7 15 (6.25%) Applications Support
8 14 (5.83%) IT Manager
9 13 (5.42%) 3rd Line Support
9 13 (5.42%) IT Support
10 12 (5.00%) 3rd Line Support Analyst
10 12 (5.00%) Incident Manager
11 11 (4.58%) Service Desk Engineer
12 9 (3.75%) Administrator
12 9 (3.75%) IT Analyst
13 8 (3.33%) Applications Engineer
13 8 (3.33%) Applications Support Engineer
13 8 (3.33%) Azure Engineer
13 8 (3.33%) IT Engineer
13 8 (3.33%) Service Manager
Libraries, Frameworks & Software Standards
1 10 (4.17%) Web Services
2 9 (3.75%) Elastic Stack
2 9 (3.75%) Lucene
3 8 (3.33%) .NET
3 8 (3.33%) ASP.NET
4 3 (1.25%) HTML
4 3 (1.25%) MDX
5 1 (0.42%) Middleware
5 1 (0.42%) Oracle GoldenGate
Miscellaneous
1 45 (18.75%) Analytical Skills
2 41 (17.08%) Management Information System
3 29 (12.08%) Self-Motivation
4 20 (8.33%) Replication
5 18 (7.50%) Data Centre
6 12 (5.00%) e-Learning
6 12 (5.00%) NHS
7 7 (2.92%) Fat Client
7 7 (2.92%) Thin Client
8 6 (2.50%) Driving Licence
8 6 (2.50%) Robotics
9 4 (1.67%) Enterprise Storage
10 3 (1.25%) Mobile App
10 3 (1.25%) User Experience
10 3 (1.25%) Video Conferencing
11 2 (0.83%) Fintech
11 2 (0.83%) HP Storage
11 2 (0.83%) iPhone
12 1 (0.42%) Hybrid Cloud
12 1 (0.42%) iPad
Operating Systems
1 105 (43.75%) Windows
2 64 (26.67%) Windows Server
3 43 (17.92%) Windows Server 2008
4 36 (15.00%) Windows Server 2012
5 33 (13.75%) Windows 10
6 32 (13.33%) Windows 7
7 22 (9.17%) Linux
8 15 (6.25%) Windows 8
9 7 (2.92%) Unix
10 5 (2.08%) Windows Server 2003
11 4 (1.67%) Android
12 2 (0.83%) Apple iOS
13 1 (0.42%) AIX
13 1 (0.42%) CentOS
13 1 (0.42%) HPUX
13 1 (0.42%) Solaris
Processes & Methodologies
1 102 (42.50%) ITIL
2 72 (30.00%) Problem-Solving
3 46 (19.17%) Incident Management
3 46 (19.17%) Problem Management
4 43 (17.92%) ITSM
5 39 (16.25%) Service Delivery
6 37 (15.42%) Service Management
7 26 (10.83%) High Availability
8 25 (10.42%) Root Cause Analysis
9 24 (10.00%) Risk Management
10 22 (9.17%) Change Management
10 22 (9.17%) Disaster Recovery
11 21 (8.75%) Infrastructure Engineering
12 19 (7.92%) Agile Software Development
12 19 (7.92%) Capacity Planning
13 17 (7.08%) Change Control
13 17 (7.08%) Information Security
14 14 (5.83%) Business Continuity
14 14 (5.83%) Data Management
15 13 (5.42%) Process Improvement
Programming Languages
1 56 (23.33%) SQL
2 24 (10.00%) PowerShell
3 8 (3.33%) C#
3 8 (3.33%) T-SQL
4 6 (2.50%) Java
5 5 (2.08%) VBA
6 4 (1.67%) C
6 4 (1.67%) JavaScript
6 4 (1.67%) Python
7 3 (1.25%) Data Analysis Expressions (DAX)
7 3 (1.25%) VB
8 2 (0.83%) Shell Script
9 1 (0.42%) Bash Shell
9 1 (0.42%) Perl
9 1 (0.42%) PHP
Qualifications
1 24 (10.00%) ITIL Foundation Certificate
2 21 (8.75%) Microsoft Certification
3 14 (5.83%) MCSA
4 12 (5.00%) MCSE
5 11 (4.58%) ITIL Certification
6 9 (3.75%) Citrix Certification
7 8 (3.33%) Degree
8 5 (2.08%) CISSP
8 5 (2.08%) Security Cleared
9 4 (1.67%) SC Cleared
10 3 (1.25%) CISA
10 3 (1.25%) Cisco Certification
10 3 (1.25%) CISM
10 3 (1.25%) MCDST
11 2 (0.83%) A+ Certification
11 2 (0.83%) CCNA
11 2 (0.83%) CISMP
11 2 (0.83%) MCITP
11 2 (0.83%) MCP
11 2 (0.83%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 17 (7.08%) QA
2 16 (6.67%) ISO/IEC 27001
3 8 (3.33%) ISO/IEC 20000
4 3 (1.25%) Cyber Essentials
4 3 (1.25%) HL7
4 3 (1.25%) PCI DSS
4 3 (1.25%) Sarbanes-Oxley
5 1 (0.42%) Data Quality
5 1 (0.42%) GDPR
5 1 (0.42%) ISO 14001
5 1 (0.42%) ISO 9001
System Software
1 95 (39.58%) Active Directory
2 58 (24.17%) VMware Infrastructure
3 26 (10.83%) Hyper-V
4 19 (7.92%) XenApp
5 10 (4.17%) VMware ESXi
5 10 (4.17%) XenDesktop
6 9 (3.75%) Docker
7 6 (2.50%) Terminal Services
8 5 (2.08%) Firmware
9 3 (1.25%) Microsoft App-V
9 3 (1.25%) Terminal Server
10 2 (0.83%) BitLocker
10 2 (0.83%) vSphere
11 1 (0.42%) Oracle RAC
Systems Management
1 40 (16.67%) SCCM
2 16 (6.67%) SCOM
3 12 (5.00%) SCVMM
4 10 (4.17%) ServiceCenter
5 9 (3.75%) XenMobile
6 7 (2.92%) Backup Exec
6 7 (2.92%) HP Data Protector
7 4 (1.67%) Puppet
7 4 (1.67%) Single Sign-On
7 4 (1.67%) Terraform
7 4 (1.67%) WSUS
8 3 (1.25%) AirWatch
8 3 (1.25%) DameWare
8 3 (1.25%) NetBackup
9 2 (0.83%) Microsoft Intune
9 2 (0.83%) Oracle Identity Manager
10 1 (0.42%) Data Guard
10 1 (0.42%) McAfee ePO
10 1 (0.42%) Nagios
10 1 (0.42%) RANCID
Vendors
1 114 (47.50%) Microsoft
2 61 (25.42%) VMware
3 52 (21.67%) Citrix
4 21 (8.75%) Cisco
4 21 (8.75%) HP
5 16 (6.67%) Oracle
6 12 (5.00%) CommVault
7 11 (4.58%) Blue Prism
8 10 (4.17%) Ivanti
9 9 (3.75%) Dell
10 8 (3.33%) Asigra
10 8 (3.33%) UiPath
10 8 (3.33%) Veeam
11 7 (2.92%) Xerox
12 6 (2.50%) McAfee
12 6 (2.50%) Symantec
13 5 (2.08%) IBM
14 4 (1.67%) 3PAR
14 4 (1.67%) Apple
14 4 (1.67%) SolarWinds