SLA Jobs in Yorkshire

Service Level Agreement (SLA)
England > Yorkshire

The table below provides summary statistics for permanent job vacancies advertised in Yorkshire requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 13 June 2025, comparing them to the same period in the previous two years.

6 months to
13 Jun 2025
Same period 2024 Same period 2023
Rank 103 99 94
Rank change year-on-year -4 -5 -1
Permanent jobs citing SLA 56 136 247
As % of all permanent jobs advertised in Yorkshire 1.82% 2.08% 3.40%
As % of the Quality Assurance & Compliance category 16.23% 16.87% 18.39%
Number of salaries quoted 53 101 122
10th Percentile £21,250 £21,750 £21,292
25th Percentile £26,250 £25,250 £25,750
Median annual salary (50th Percentile) £29,000 £42,500 £32,500
Median % change year-on-year -31.76% +30.77% +14.04%
75th Percentile £30,000 £46,000 £48,750
90th Percentile £37,500 £57,500 £70,000
England median annual salary £32,500 £32,500 £40,000
% change year-on-year - -18.75% +6.67%

All Quality Assurance and Compliance Skills
Yorkshire

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Yorkshire.

Permanent vacancies with a requirement for quality assurance or compliance skills 345 806 1,343
As % of all permanent jobs advertised in Yorkshire 11.19% 12.34% 18.48%
Number of salaries quoted 209 501 540
10th Percentile £26,250 £26,000 £28,225
25th Percentile £30,625 £31,500 £37,313
Median annual salary (50th Percentile) £50,750 £45,000 £50,869
Median % change year-on-year +12.78% -11.54% +13.04%
75th Percentile £65,000 £58,750 £68,750
90th Percentile £77,500 £67,500 £87,419
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing SLA in Yorkshire.

Salary trend for SLA in Yorkshire

SLA
Salary Histogram in Yorkshire

Salary distribution for jobs citing SLA in Yorkshire over the 6 months to 13 June 2025.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 13 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +36 16 £32,500 -7.14% 19
North Yorkshire -30 6 £26,000 +11.83% 7
East Yorkshire -5 3 £22,500 -47.06%
South Yorkshire -13 3 £31,250 -32.07% 4
SLA
England

SLA
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (21.43%) Microsoft Exchange
2 7 (12.50%) Confluence
3 1 (1.79%) SharePoint
Applications
1 2 (3.57%) Microsoft Excel
1 2 (3.57%) Microsoft Office
Cloud Services
1 13 (23.21%) Microsoft 365
2 1 (1.79%) Microsoft Copilot
2 1 (1.79%) Mimecast
2 1 (1.79%) Power Platform
Communications & Networking
1 7 (12.50%) Wireless
2 3 (5.36%) VoIP
3 2 (3.57%) Firewall
4 1 (1.79%) DHCP
4 1 (1.79%) DNS
4 1 (1.79%) Internet
4 1 (1.79%) IP Telephony
4 1 (1.79%) LAN
4 1 (1.79%) Network Security
4 1 (1.79%) SAN
4 1 (1.79%) Software-Defined Networking
4 1 (1.79%) TCP/IP
4 1 (1.79%) VPN
4 1 (1.79%) WAN
Database & Business Intelligence
1 1 (1.79%) Power BI
1 1 (1.79%) SQL Server
Development Applications
1 7 (12.50%) JIRA
General
1 22 (39.29%) Social Skills
2 7 (12.50%) Law
3 3 (5.36%) Back Office
3 3 (5.36%) Finance
4 1 (1.79%) Analytical Skills
4 1 (1.79%) Manufacturing
4 1 (1.79%) Telecoms
Job Titles
1 24 (42.86%) Desktop Support
2 17 (30.36%) Support Technician
3 16 (28.57%) Desktop Support Technician
3 16 (28.57%) Desktop Technician
4 15 (26.79%) Analyst
4 15 (26.79%) IT Support
5 12 (21.43%) Support Analyst
6 10 (17.86%) 2nd Line Support
7 8 (14.29%) 2nd Line Desktop Support
8 7 (12.50%) Service Analyst
8 7 (12.50%) Service Desk Analyst
9 6 (10.71%) IT Analyst
9 6 (10.71%) IT Support Analyst
9 6 (10.71%) IT Support Technician
9 6 (10.71%) IT Technician
9 6 (10.71%) SQL Analyst
9 6 (10.71%) SQL Support Analyst
9 6 (10.71%) Technical Support
10 4 (7.14%) Service Desk Support
10 4 (7.14%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 3 (5.36%) HTML
Miscellaneous
1 5 (8.93%) Onboarding
2 4 (7.14%) Self-Motivation
3 3 (5.36%) Video Conferencing
4 2 (3.57%) Driving Licence
4 2 (3.57%) Fat Client
4 2 (3.57%) Thin Client
5 1 (1.79%) Data Centre
5 1 (1.79%) Enterprise Software
5 1 (1.79%) HP Storage
Operating Systems
1 24 (42.86%) Windows
2 19 (33.93%) Windows Server
3 12 (21.43%) Android
4 1 (1.79%) Mac OS
4 1 (1.79%) Windows 10
4 1 (1.79%) Windows Server 2016
Processes & Methodologies
1 34 (60.71%) Customer Service
2 28 (50.00%) ITIL
3 18 (32.14%) Problem-Solving
4 7 (12.50%) Agile
4 7 (12.50%) Incident Management
4 7 (12.50%) ITSM
4 7 (12.50%) Root Cause Analysis
5 5 (8.93%) Mobile Device Management
5 5 (8.93%) Time Management
6 4 (7.14%) Service Delivery
7 2 (3.57%) Cybersecurity
7 2 (3.57%) Line Management
7 2 (3.57%) Mentoring
7 2 (3.57%) SIEM
8 1 (1.79%) Change Control
8 1 (1.79%) Continuous Improvement
8 1 (1.79%) Network Management
8 1 (1.79%) Performance Management
8 1 (1.79%) Process Improvement
8 1 (1.79%) Trend Analysis
Programming Languages
1 11 (19.64%) SQL
2 3 (5.36%) PHP
3 2 (3.57%) Kusto Query Language
Qualifications
1 7 (12.50%) Degree
2 5 (8.93%) ITIL Foundation Certificate
3 3 (5.36%) Cisco Certification
4 2 (3.57%) CCNA
4 2 (3.57%) CompTIA CySA+
4 2 (3.57%) SC Cleared
4 2 (3.57%) Security Cleared
5 1 (1.79%) CCNP
Quality Assurance & Compliance
1 1 (1.79%) GDPR
System Software
1 22 (39.29%) Active Directory
2 3 (5.36%) Hyper-V
3 2 (3.57%) VMware Infrastructure
Systems Management
1 5 (8.93%) AirWatch
2 2 (3.57%) Microsoft Intune
2 2 (3.57%) QRadar
Vendors
1 15 (26.79%) Microsoft
2 12 (21.43%) Apple
3 2 (3.57%) AlienVault
3 2 (3.57%) VMware
4 1 (1.79%) Avaya
4 1 (1.79%) CheckPoint
4 1 (1.79%) Cisco
4 1 (1.79%) Dell
4 1 (1.79%) ESET
4 1 (1.79%) HP
4 1 (1.79%) SonicWALL
4 1 (1.79%) Veeam