SLA Jobs in Yorkshire

Service Level Agreement (SLA)
England > Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 91 98 82
Rank change year-on-year +7 -16 +21
Permanent jobs citing SLA 139 255 263
As % of all permanent jobs advertised in Yorkshire 2.38% 3.22% 3.60%
As % of the Quality Assurance & Compliance category 17.73% 16.33% 23.89%
Number of salaries quoted 109 122 187
10th Percentile £21,750 £20,580 £21,900
25th Percentile £25,250 £24,150 £25,313
Median annual salary (50th Percentile) £35,000 £32,200 £29,900
Median % change year-on-year +8.70% +7.69% -8.00%
75th Percentile £50,000 £48,438 £43,500
90th Percentile £57,500 £69,975 £58,000
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
Yorkshire

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 784 1,562 1,101
As % of all permanent jobs advertised in Yorkshire 13.40% 19.75% 15.09%
Number of salaries quoted 524 550 660
10th Percentile £26,250 £27,000 £26,250
25th Percentile £32,500 £37,125 £33,750
Median annual salary (50th Percentile) £46,000 £50,869 £45,000
Median % change year-on-year -9.57% +13.04% -
75th Percentile £58,750 £67,500 £60,000
90th Percentile £68,750 £86,142 £72,500
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing SLA in Yorkshire.

Salary trend for SLA in Yorkshire

SLA
Salary Histogram in Yorkshire

Salary distribution for jobs citing SLA in Yorkshire over the 6 months to 20 May 2024.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Yorkshire +7 64 £44,000 +36.65% 10
North Yorkshire +32 31 £25,000 -15.25% 1
West Yorkshire +24 31 £35,000 -26.32% 17
East Yorkshire +16 13 £42,500 -
SLA
England

SLA
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (23.02%) Microsoft Exchange
2 10 (7.19%) SharePoint
3 1 (0.72%) Confluence
Applications
1 31 (22.30%) Microsoft Office
2 2 (1.44%) Trello
3 1 (0.72%) Microsoft Excel
3 1 (0.72%) Microsoft Project
3 1 (0.72%) MS Visio
Cloud Services
1 76 (54.68%) Microsoft 365
2 45 (32.37%) Azure
3 16 (11.51%) Cloud Computing
4 11 (7.91%) AWS
5 7 (5.04%) Entra ID
5 7 (5.04%) GCP
6 4 (2.88%) Amazon CloudWatch
7 3 (2.16%) Amazon SQS
7 3 (2.16%) SaaS
8 2 (1.44%) Google Workspace
8 2 (1.44%) SAP Commerce Cloud
9 1 (0.72%) Cloudflare
9 1 (0.72%) GitHub
Communications & Networking
1 19 (13.67%) Firewall
1 19 (13.67%) LAN
2 17 (12.23%) WAN
3 16 (11.51%) VPN
4 14 (10.07%) WLAN
5 13 (9.35%) SAN
6 12 (8.63%) Internet
6 12 (8.63%) TCP/IP
7 9 (6.47%) DHCP
7 9 (6.47%) DNS
7 9 (6.47%) Wireless
8 7 (5.04%) Wi-Fi
9 6 (4.32%) Software-Defined Networking
10 5 (3.60%) ADSL
10 5 (3.60%) Broadband
10 5 (3.60%) PBX
10 5 (3.60%) VoIP
11 4 (2.88%) Network Security
11 4 (2.88%) Skype
12 2 (1.44%) NAS
Database & Business Intelligence
1 16 (11.51%) Amazon RDS
2 10 (7.19%) SQL Server
3 1 (0.72%) MySQL
3 1 (0.72%) Oracle Database
Development Applications
1 4 (2.88%) JIRA
2 3 (2.16%) Octopus Deploy
2 3 (2.16%) TeamCity
General
1 80 (57.55%) Social Skills
2 52 (37.41%) Finance
3 12 (8.63%) Manufacturing
4 10 (7.19%) Analytical Skills
4 10 (7.19%) Retail
5 4 (2.88%) Agriculture
5 4 (2.88%) Back Office
5 4 (2.88%) Public Sector
5 4 (2.88%) Telecoms
6 3 (2.16%) Organisational Skills
7 2 (1.44%) Banking
7 2 (1.44%) Billing
7 2 (1.44%) Documentation Skills
7 2 (1.44%) Inclusion and Diversity
7 2 (1.44%) Law
7 2 (1.44%) Marketing
8 1 (0.72%) Presentation Skills
Job Titles
1 29 (20.86%) Analyst
2 26 (18.71%) Lead
3 25 (17.99%) Team Leader
4 19 (13.67%) IT Support
4 19 (13.67%) Service Manager
5 18 (12.95%) Support Engineer
6 16 (11.51%) IT Engineer
7 14 (10.07%) Service Desk Analyst
7 14 (10.07%) Support Analyst
8 13 (9.35%) Service Analyst
8 13 (9.35%) Technical Leader
8 13 (9.35%) Technical Team Leader
9 10 (7.19%) Infrastructure Engineer
10 9 (6.47%) IT Manager
10 9 (6.47%) IT Services Manager
10 9 (6.47%) Network Engineer
11 8 (5.76%) IT Analyst
12 7 (5.04%) Head of IT
12 7 (5.04%) Head of IT Operations
12 7 (5.04%) Head of Operations
Libraries, Frameworks & Software Standards
1 3 (2.16%) .NET
1 3 (2.16%) .NET Framework
1 3 (2.16%) RabbitMQ
2 1 (0.72%) BREW
2 1 (0.72%) JSON
2 1 (0.72%) XML
Miscellaneous
1 15 (10.79%) Data Centre
2 8 (5.76%) Public Cloud
3 7 (5.04%) PMI
3 7 (5.04%) Product Ownership
4 6 (4.32%) Driving Licence
5 4 (2.88%) IoT
5 4 (2.88%) Management Information System
6 3 (2.16%) Private Cloud
6 3 (2.16%) Wiki
7 2 (1.44%) Analytical Mindset
7 2 (1.44%) Clustering
7 2 (1.44%) Fat Client
7 2 (1.44%) Self-Motivation
7 2 (1.44%) Team-Oriented Environment
7 2 (1.44%) Thin Client
8 1 (0.72%) Data Structures
8 1 (0.72%) Hybrid Cloud
8 1 (0.72%) New Media
Operating Systems
1 68 (48.92%) Windows
2 41 (29.50%) Windows Server
3 22 (15.83%) Windows 10
4 16 (11.51%) Windows Server 2012
4 16 (11.51%) Windows Server 2016
4 16 (11.51%) Windows Server 2019
5 13 (9.35%) Linux
6 10 (7.19%) Apple iOS
6 10 (7.19%) Windows 7
7 7 (5.04%) Android
7 7 (5.04%) Windows 8
8 4 (2.88%) Windows Server 2008
9 3 (2.16%) CentOS
9 3 (2.16%) Red Hat Enterprise Linux
10 2 (1.44%) Mac OS
10 2 (1.44%) Ubuntu
Processes & Methodologies
1 57 (41.01%) ITIL
1 57 (41.01%) Problem-Solving
2 49 (35.25%) Customer Service
3 39 (28.06%) Customer Experience
4 37 (26.62%) Infrastructure Engineering
5 26 (18.71%) Mentoring
5 26 (18.71%) Service Management
6 19 (13.67%) Cybersecurity
7 18 (12.95%) Time Management
8 16 (11.51%) Service Delivery
9 13 (9.35%) ITSM
10 11 (7.91%) Decision-Making
10 11 (7.91%) High Availability
11 10 (7.19%) Coaching
12 9 (6.47%) Change Management
13 8 (5.76%) Continuous Improvement
13 8 (5.76%) Incident Management
13 8 (5.76%) Major Incident Management
13 8 (5.76%) Project Management
14 7 (5.04%) Project Delivery
Programming Languages
1 12 (8.63%) SQL
2 5 (3.60%) Python
3 3 (2.16%) C#
4 1 (0.72%) Bash
4 1 (0.72%) PowerShell
Qualifications
1 21 (15.11%) Cisco Certification
2 19 (13.67%) CCNA
2 19 (13.67%) CCNP
3 14 (10.07%) Azure Certification
4 9 (6.47%) Microsoft Certification
5 8 (5.76%) ITIL Certification
6 7 (5.04%) PMI Certification
7 5 (3.60%) Degree
8 4 (2.88%) Security Cleared
9 3 (2.16%) SC Cleared
10 2 (1.44%) Computer Science Degree
10 2 (1.44%) MCSA
10 2 (1.44%) Network+ Certification
Quality Assurance & Compliance
1 12 (8.63%) Cyber Essentials
1 12 (8.63%) ISO/IEC 27001
2 1 (0.72%) ISO/IEC 20000
2 1 (0.72%) QA
System Software
1 41 (29.50%) Active Directory
2 19 (13.67%) Hyper-V
3 5 (3.60%) VMware Infrastructure
4 4 (2.88%) Firmware
4 4 (2.88%) VMware ESXi
5 2 (1.44%) Virtual Machines
5 2 (1.44%) vSphere
Systems Management
1 32 (23.02%) Microsoft Intune
2 12 (8.63%) SCCM
3 7 (5.04%) SCOM
4 4 (2.88%) Grafana
5 2 (1.44%) Failover Clustering
5 2 (1.44%) FortiGate
5 2 (1.44%) Microsoft Data Protection Manager
5 2 (1.44%) SmoothWall
5 2 (1.44%) vCenter Server
Vendors
1 66 (47.48%) Microsoft
2 39 (28.06%) VMware
3 29 (20.86%) Cisco
4 21 (15.11%) Citrix
5 12 (8.63%) Fortinet
6 11 (7.91%) ServiceNow
7 9 (6.47%) SolarWinds
8 7 (5.04%) Dell
8 7 (5.04%) Kaseya
8 7 (5.04%) Meraki
9 6 (4.32%) SAP
10 4 (2.88%) Splunk
11 3 (2.16%) CheckPoint
11 3 (2.16%) Red Hat
12 2 (1.44%) Aruba
12 2 (1.44%) Barracuda Networks
12 2 (1.44%) Commvault
12 2 (1.44%) Google
12 2 (1.44%) HP
12 2 (1.44%) Veeam