SLA Job Trends in Yorkshire

Service Level Agreement (SLA)
England > Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Yorkshire requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 11 July 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jul 2026
Same period 2025 Same period 2024
Rank 155 111 97
Rank change year-on-year -44 -14 -16
Permanent jobs citing SLA 38 56 130
As % of all permanent jobs in Yorkshire 0.55% 1.64% 2.15%
As % of the Quality Assurance & Compliance category 6.81% 19.58% 17.83%
Number of salaries quoted 31 54 95
10th Percentile £27,600 £21,250 £21,750
25th Percentile £29,000 £26,250 £25,125
Median annual salary (50th Percentile) £35,000 £29,000 £42,500
Median % change year-on-year +20.69% -31.76% +30.77%
75th Percentile £48,750 £30,000 £50,000
90th Percentile £50,000 £41,875 £57,500
England median annual salary £40,000 £32,500 £32,500
% change year-on-year +23.08% - -18.75%

All Quality Assurance and Compliance Skills
Yorkshire

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Yorkshire.

Permanent vacancies with a requirement for quality assurance or compliance skills 558 286 729
As % of all permanent jobs advertised in Yorkshire 8.11% 8.36% 12.07%
Number of salaries quoted 428 214 439
10th Percentile £30,000 £26,250 £26,250
25th Percentile £36,250 £31,250 £32,250
Median annual salary (50th Percentile) £52,500 £51,625 £46,000
Median % change year-on-year +1.69% +12.23% -8.00%
75th Percentile £67,500 £65,000 £58,750
90th Percentile £88,750 £77,500 £67,500
England median annual salary £58,500 £57,500 £54,000
% change year-on-year +1.74% +6.48% -6.09%

SLA
Job Vacancy Trend in Yorkshire

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in Yorkshire.

SLA job vacancy trend in Yorkshire

SLA
Salary Trend in Yorkshire

Salary distribution trend for jobs in Yorkshire citing SLA.

Salary distribution trend for jobs in Yorkshire citing SLA

SLA
Salary Histogram in Yorkshire

Salary distribution for jobs citing SLA in Yorkshire over the 6 months to 11 July 2026.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -16 28 £30,000 - 9
South Yorkshire -31 6 £50,000 - 1
North Yorkshire +9 3 £47,500 +82.69%
East Yorkshire -24 1 £26,234 +16.60%
SLA
England

SLA
Co-Occurring Skills & Capabilities in Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (5.26%) IIS
1 2 (5.26%) Microsoft Exchange
2 1 (2.63%) SharePoint
Applications
1 2 (5.26%) Microsoft Office
Business Applications
1 3 (7.89%) Remedy ITSM
Cloud Services
1 18 (47.37%) Microsoft 365
2 10 (26.32%) Azure
3 1 (2.63%) Azure Logic Apps
3 1 (2.63%) Azure Storage
3 1 (2.63%) Datadog
3 1 (2.63%) MailChimp
Communications & Networking
1 5 (13.16%) ATM
2 4 (10.53%) Firewall
2 4 (10.53%) Network Security
3 3 (7.89%) VLAN
3 3 (7.89%) VPN
3 3 (7.89%) Wi-Fi
4 2 (5.26%) Cisco ASA
4 2 (5.26%) Cisco Firepower
5 1 (2.63%) LAN
5 1 (2.63%) WAN
Database & Business Intelligence
1 2 (5.26%) Relational Database
1 2 (5.26%) SQL Server
General
1 11 (28.95%) Social Skills
2 4 (10.53%) Inclusion and Diversity
3 3 (7.89%) Analytical Skills
4 1 (2.63%) Finance
4 1 (2.63%) Organisational Skills
4 1 (2.63%) Public Sector
4 1 (2.63%) Retail
Job Titles
1 11 (28.95%) Analyst
2 9 (23.68%) 2nd Line Support
2 9 (23.68%) IT Support
3 6 (15.79%) 1st/2nd Line Support
3 6 (15.79%) 1st/2nd Line Support Analyst
3 6 (15.79%) 2nd Line Support Analyst
3 6 (15.79%) IT Analyst
3 6 (15.79%) IT Support Analyst
3 6 (15.79%) Support Analyst
4 5 (13.16%) Field Engineer
4 5 (13.16%) Field Service Engineer
5 4 (10.53%) Applications Support
5 4 (10.53%) Network Engineer
5 4 (10.53%) Senior
5 4 (10.53%) Support Engineer
6 3 (7.89%) 3rd Line Engineer
6 3 (7.89%) 3rd Line Network Engineer
6 3 (7.89%) 3rd Line Support
6 3 (7.89%) 3rd Line Support Engineer
6 3 (7.89%) Lead
Libraries, Frameworks & Software Standards
1 3 (7.89%) Web Services
Miscellaneous
1 7 (18.42%) Driving Licence
2 3 (7.89%) CMDB
2 3 (7.89%) Management Information System
2 3 (7.89%) Onboarding
Operating Systems
1 17 (44.74%) Windows
2 5 (13.16%) Android
3 3 (7.89%) Windows Server
4 1 (2.63%) Windows 10
4 1 (2.63%) Windows Server 2016
Processes & Methodologies
1 14 (36.84%) Incident Management
1 14 (36.84%) ITIL
1 14 (36.84%) Problem Management
2 11 (28.95%) Problem-Solving
3 10 (26.32%) Continuous Improvement
3 10 (26.32%) Customer Service
4 8 (21.05%) Incident Response
4 8 (21.05%) ITSM
4 8 (21.05%) Root Cause Analysis
5 6 (15.79%) Coaching
5 6 (15.79%) Escalation Management
5 6 (15.79%) Mentoring
6 5 (13.16%) Change Management
6 5 (13.16%) Disaster Recovery
6 5 (13.16%) Project Delivery
7 4 (10.53%) Knowledge Transfer
7 4 (10.53%) PRINCE2
7 4 (10.53%) Service Delivery
7 4 (10.53%) Service Management
8 3 (7.89%) Stakeholder Management
Programming Languages
1 4 (10.53%) SQL
2 2 (5.26%) T-SQL
Qualifications
1 4 (10.53%) SC Cleared
1 4 (10.53%) Security Cleared
2 3 (7.89%) Degree
2 3 (7.89%) Microsoft Certification
3 2 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.26%) Cyber Essentials
2 1 (2.63%) GDPR
System Software
1 6 (15.79%) Active Directory
1 6 (15.79%) Firmware
Systems Management
1 3 (7.89%) Autotask
2 1 (2.63%) SCOM
Vendors
1 12 (31.58%) Microsoft
2 7 (18.42%) Cisco
3 6 (15.79%) Freshdesk
4 4 (10.53%) Fortinet
4 4 (10.53%) Juniper
4 4 (10.53%) ServiceNow
5 3 (7.89%) ConnectWise
5 3 (7.89%) Meraki
5 3 (7.89%) Remedy
6 2 (5.26%) IFS
7 1 (2.63%) DocuSign
7 1 (2.63%) SolarWinds