Period
to 18 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > Yorkshire
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 134 87 89
Rank change year-on-year -47 +2 -16
Permanent jobs citing SLA 207 337 401
As % of all permanent IT jobs advertised in Yorkshire 2.10% 3.16% 3.12%
As % of the Quality Assurance & Compliance category 19.96% 26.47% 24.35%
Number of salaries quoted 184 308 351
Yorkshire median annual salary £32,250 £26,000 £32,000
Median salary % change year-on-year +24.04% -18.75% +3.23%
10th Percentile £18,750 £19,125 £20,750
90th Percentile £57,500 £45,000 £50,000
England median annual salary £35,500 £37,500 £37,500
% change year-on-year -5.33% - -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 1,037 1,273 1,647
As % of all permanent IT jobs advertised in Yorkshire 10.50% 11.93% 12.83%
Number of salaries quoted 852 1,027 1,259
Yorkshire median annual salary £42,000 £37,500 £37,500
Median salary % change year-on-year +12.00% - +2.74%
10th Percentile £25,000 £21,000 £23,500
90th Percentile £61,185 £60,000 £58,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

SLA
Job Vacancy Trend in Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for SLA in Yorkshire

SLA
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Yorkshire.

Salary trend for SLA in Yorkshire

SLA
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing SLA in Yorkshire over the 6 months to 18 February 2018.

Salary histogram for SLA in Yorkshire

SLA
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Yorkshire region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -16 163 £32,500 +14.04% 25
South Yorkshire -28 19 £20,000 -23.81% 4
North Yorkshire -23 14 £23,750 +1.06% 12
East Yorkshire -11 8 £22,000 -12.00% 2
SLA
England

For the 6 months to 18 February 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for SLA.

1 75 (36.23%) ITIL
2 72 (34.78%) Windows
3 59 (28.50%) Microsoft
4 53 (25.60%) Active Directory
5 51 (24.64%) Windows Server
6 45 (21.74%) Windows Server 2012
7 41 (19.81%) Service Delivery
8 36 (17.39%) Microsoft Office
9 32 (15.46%) Finance
9 32 (15.46%) Office 365
10 31 (14.98%) Xerox
10 31 (14.98%) Incident Management
11 30 (14.49%) DNS
12 29 (14.01%) Dell
12 29 (14.01%) Service Management
13 28 (13.53%) DHCP
14 26 (12.56%) Windows Server 2008
14 26 (12.56%) Windows 7
15 25 (12.08%) SCCM
16 24 (11.59%) Disaster Recovery
17 23 (11.11%) Microsoft Certification
17 23 (11.11%) Windows Server 2003
17 23 (11.11%) SQL Server
17 23 (11.11%) Continuous Improvement
17 23 (11.11%) Coaching
18 22 (10.63%) TCP/IP
19 21 (10.14%) ITIL Certification
20 19 (9.18%) HP
20 19 (9.18%) Cisco
20 19 (9.18%) SharePoint

SLA
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (9.18%) SharePoint
2 12 (5.80%) Skype for Business
3 10 (4.83%) IIS
4 5 (2.42%) MS Exchange
5 3 (1.45%) Exchange Server 2010
5 3 (1.45%) Oracle Workflow
6 1 (0.48%) SAS
6 1 (0.48%) Tomcat
Applications
1 36 (17.39%) Microsoft Office
2 9 (4.35%) Microsoft Excel
3 4 (1.93%) Microsoft Project
4 1 (0.48%) Spreadsheet
Business Applications
1 3 (1.45%) Oracle ERP
1 3 (1.45%) Sage 200
1 3 (1.45%) SAP Business One
1 3 (1.45%) SAP CRM
2 2 (0.97%) Dynamics CRM
2 2 (0.97%) Oracle Assets
2 2 (0.97%) Oracle EBS R12
2 2 (0.97%) Oracle Financials
2 2 (0.97%) Oracle General Ledger
2 2 (0.97%) Oracle Internet Expenses
2 2 (0.97%) Oracle Payables
2 2 (0.97%) Oracle Receivables
2 2 (0.97%) Oracle Subledger Accounting
3 1 (0.48%) SAP ERP
Cloud Services
1 32 (15.46%) Office 365
2 13 (6.28%) Microsoft Azure
3 5 (2.42%) Amazon AWS
4 3 (1.45%) Google Cloud Platform
4 3 (1.45%) OneDrive
4 3 (1.45%) SaaS
5 2 (0.97%) AWS CloudFormation
6 1 (0.48%) Azure Active Directory
Communications & Networking
1 30 (14.49%) DNS
2 28 (13.53%) DHCP
3 22 (10.63%) TCP/IP
4 14 (6.76%) LAN
5 13 (6.28%) SAN
6 10 (4.83%) WAN
7 9 (4.35%) VoIP
7 9 (4.35%) Wi-Fi
8 7 (3.38%) Firewall
9 5 (2.42%) ISDN
10 4 (1.93%) MPLS
10 4 (1.93%) Remote Desktop
10 4 (1.93%) Skype
11 3 (1.45%) Cisco ASA
11 3 (1.45%) IP Telephony
11 3 (1.45%) SSL
11 3 (1.45%) VPN
11 3 (1.45%) WebEx
12 2 (0.97%) HTTP
12 2 (0.97%) Reverse Proxy
Database & Business Intelligence
1 23 (11.11%) SQL Server
2 9 (4.35%) Amazon RDS
3 8 (3.86%) SQL Server 2012
4 6 (2.90%) Data Warehouse
4 6 (2.90%) Oracle BI EE
4 6 (2.90%) SQL Server 2008
5 4 (1.93%) Oracle Database
5 4 (1.93%) Oracle ODI
5 4 (1.93%) Oracle Reports
5 4 (1.93%) RDBMS
5 4 (1.93%) Relational Database
6 3 (1.45%) Enterprise Data Warehouse
6 3 (1.45%) QlikView
6 3 (1.45%) SQL Server 2000
6 3 (1.45%) SQL Server 2005
7 2 (0.97%) BusinessObjects
7 2 (0.97%) Oracle Discoverer
7 2 (0.97%) SQL Server Analysis Services
7 2 (0.97%) SQL Server Integration Services
7 2 (0.97%) SQL Server Reporting Services
Development Applications
1 1 (0.48%) JIRA
General
1 32 (15.46%) Finance
2 17 (8.21%) Military
3 14 (6.76%) Electronics
4 13 (6.28%) Billing
4 13 (6.28%) Retail
5 11 (5.31%) Legal
6 10 (4.83%) Marketing
7 6 (2.90%) Banking
8 5 (2.42%) Telecoms
9 4 (1.93%) Back Office
10 3 (1.45%) Law
10 3 (1.45%) Manufacturing
11 2 (0.97%) Automotive
11 2 (0.97%) Local Government
Job Titles
1 47 (22.71%) Analyst
2 33 (15.94%) Support Analyst
3 19 (9.18%) Support Engineer
4 17 (8.21%) IT Support
5 15 (7.25%) 2nd Line Support
6 14 (6.76%) IT Analyst
7 13 (6.28%) Infrastructure Engineer
8 11 (5.31%) Account Manager
8 11 (5.31%) Operations Manager
9 10 (4.83%) IT Support Analyst
9 10 (4.83%) Systems Support Analyst
10 9 (4.35%) Architect
10 9 (4.35%) Service Manager
10 9 (4.35%) Systems Analyst
11 8 (3.86%) Project Manager
11 8 (3.86%) Senior Support Analyst
11 8 (3.86%) Senior Systems Analyst
11 8 (3.86%) Service Analyst
11 8 (3.86%) Service Desk Analyst
11 8 (3.86%) Systems Support
Libraries, Frameworks & Software Standards
1 5 (2.42%) JSON
1 5 (2.42%) Web Services
2 3 (1.45%) EJB
2 3 (1.45%) IDoc
2 3 (1.45%) RESTful
2 3 (1.45%) SAP ALE
2 3 (1.45%) Spring
2 3 (1.45%) Struts
2 3 (1.45%) XML
3 1 (0.48%) CSS
3 1 (0.48%) HTML
Miscellaneous
1 18 (8.70%) Management Information System
2 16 (7.73%) Analytical Skills
3 15 (7.25%) Clustering
4 10 (4.83%) Driving Licence
5 9 (4.35%) Data Centre
6 5 (2.42%) PKI
6 5 (2.42%) User Experience
7 4 (1.93%) e-Learning
7 4 (1.93%) Enterprise Software
8 3 (1.45%) Fintech
8 3 (1.45%) Tandem
9 2 (0.97%) Data Structures
9 2 (0.97%) FMCG
10 1 (0.48%) Computer Science
10 1 (0.48%) Digital Signage
10 1 (0.48%) Replication
10 1 (0.48%) Robotics
10 1 (0.48%) Video Conferencing
10 1 (0.48%) Video\Live Streaming
10 1 (0.48%) Virtual Team
Operating Systems
1 72 (34.78%) Windows
2 51 (24.64%) Windows Server
3 45 (21.74%) Windows Server 2012
4 26 (12.56%) Windows 7
4 26 (12.56%) Windows Server 2008
5 23 (11.11%) Windows Server 2003
6 18 (8.70%) Linux
7 14 (6.76%) Windows 10
8 11 (5.31%) Unix
9 10 (4.83%) Windows 8
10 5 (2.42%) Windows XP
11 3 (1.45%) Mac OS
11 3 (1.45%) Solaris
12 2 (0.97%) Red Hat Enterprise Linux
12 2 (0.97%) Windows Vista
Processes & Methodologies
1 75 (36.23%) ITIL
2 41 (19.81%) Service Delivery
3 31 (14.98%) Incident Management
4 29 (14.01%) Service Management
5 24 (11.59%) Disaster Recovery
6 23 (11.11%) Coaching
6 23 (11.11%) Continuous Improvement
7 16 (7.73%) Analytics
7 16 (7.73%) Migration
8 15 (7.25%) Project Management
9 14 (6.76%) Change Management
9 14 (6.76%) ITSM
9 14 (6.76%) Problem Management
9 14 (6.76%) Workflow
10 13 (6.28%) Business Intelligence
10 13 (6.28%) Collaborative Working
11 12 (5.80%) PRINCE2
12 11 (5.31%) Patch Management
13 10 (4.83%) Campaign Management
13 10 (4.83%) Change Control
Programming Languages
1 13 (6.28%) SQL
2 5 (2.42%) C
3 4 (1.93%) Java
4 3 (1.45%) ABAP
4 3 (1.45%) C++
4 3 (1.45%) JavaScript
4 3 (1.45%) PL/SQL
4 3 (1.45%) PowerShell
5 2 (0.97%) Python
5 2 (0.97%) Shell Script
Qualifications
1 23 (11.11%) Microsoft Certification
2 21 (10.14%) ITIL Certification
3 12 (5.80%) MCSA
4 11 (5.31%) SC Cleared
4 11 (5.31%) Security Cleared
5 9 (4.35%) CCNA
5 9 (4.35%) Cisco Certification
6 5 (2.42%) MCDST
7 4 (1.93%) A+ Certification
8 3 (1.45%) MCSE
8 3 (1.45%) PMI Certification
8 3 (1.45%) PMP
9 2 (0.97%) CCSA
9 2 (0.97%) JNCIA
10 1 (0.48%) Degree
10 1 (0.48%) ECDL
10 1 (0.48%) HND
10 1 (0.48%) ITIL Foundation Certificate
10 1 (0.48%) JNCIS
10 1 (0.48%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (5.31%) ISO 9001
2 6 (2.90%) ISO 14001
2 6 (2.90%) ISO/IEC 27001
3 5 (2.42%) Data Quality
4 4 (1.93%) NEBOSH
5 3 (1.45%) GCP
5 3 (1.45%) GDPR
5 3 (1.45%) PCI DSS
5 3 (1.45%) PMO
5 3 (1.45%) QA
6 2 (0.97%) Sarbanes-Oxley
System Software
1 53 (25.60%) Active Directory
2 14 (6.76%) Hyper-V
3 13 (6.28%) VMware Infrastructure
4 10 (4.83%) XenApp
4 10 (4.83%) XenDesktop
4 10 (4.83%) XenServer
5 6 (2.90%) Virtual Servers
6 2 (0.97%) OpenSIPS
6 2 (0.97%) vSphere
7 1 (0.48%) Microsoft Virtual Server
7 1 (0.48%) Terminal Server
7 1 (0.48%) Terminal Services
7 1 (0.48%) Virtual Machines
Systems Management
1 25 (12.08%) SCCM
2 12 (5.80%) SCOM
3 11 (5.31%) Single Sign-On
4 10 (4.83%) Backup Exec
4 10 (4.83%) Microsoft Data Protection Manager
4 10 (4.83%) ServiceCenter
5 7 (3.38%) Puppet
6 3 (1.45%) Ansible
6 3 (1.45%) DameWare
6 3 (1.45%) Nagios
6 3 (1.45%) Perfmon
6 3 (1.45%) Red Hat Satellite
7 2 (0.97%) vCenter Server
8 1 (0.48%) AirWatch
8 1 (0.48%) Microsoft Intune
8 1 (0.48%) NetBackup
8 1 (0.48%) Opscode Chef
Vendors
1 59 (28.50%) Microsoft
2 31 (14.98%) Xerox
3 29 (14.01%) Dell
4 19 (9.18%) Cisco
4 19 (9.18%) HP
4 19 (9.18%) VMware
5 17 (8.21%) Apple
6 11 (5.31%) Oracle
6 11 (5.31%) Veeam
7 10 (4.83%) CommVault
8 7 (3.38%) Red Hat
8 7 (3.38%) SAP
9 6 (2.90%) Citrix
10 5 (2.42%) Huawei
11 4 (1.93%) Canon
12 3 (1.45%) Avaya
12 3 (1.45%) Dynatrace
12 3 (1.45%) Google
12 3 (1.45%) Sage
12 3 (1.45%) SolarWinds