10 of 10 Customer Retention Jobs in Berkshire

Hybrid) At IRIS, we help schools, academies, and education providers streamline their operations through market-leading software solutions. We're looking for a Customer Renewals Advisor to join our Education team, managing a portfolio of customers and ensuring they receive outstanding service throughout their renewal journey. This … excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working in a commercially driven environment where customer retention and satisfaction are at the heart of everything we do. What will you be doing? As a Customer Renewals Advisor ...

Head of Customer Experience Basic: £95,000 - £105,000 + Bonus + Stock + Benefits Why: Opportunity to transform the customer journey in an already very successful business Industry: Software Do you have experience in leading customer experience covering everything post-sale including, customer success, support … high-volume environment? Are you a genuine change manager, able to transform and build the systems, process, culture and programmes needed for customer success? The company are a leading global technology business with over 10,000 UK customers. Award winning and with high customer retention, they ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

internal teams to ensure contracts are processed efficiently and customers receive an exceptional experience throughout their lifecycle. Key responsibilities include: Processing and monitoring customer contracts through supplier portals Supporting customer onboarding and ensuring a seamless transition to live services Managing operational queries relating to billing, metering, contracts … usage Working closely with Sales and Customer Success teams to resolve issues and improve customer outcomes Producing reports and analysing customer data to identify trends and opportunities Supporting customer retention initiatives and helping to drive long-term satisfaction What we are looking for: Previous ...

customers to source effectively, stock efficiently, sell profitably and service competitivelyKlipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.The Customer Success Manager (CSM) is accountable for driving measurable customer outcomes, retention, and long term value across a defined portfolio of customers.This role ...

laptop provided to carry out duties. Company pension scheme after qualifying period. Supportive team Opportunities for career growth Competitive salary The Role: Lead generation, customer retention and growth. Client and site visits to evaluate needs, promote products and carry out surveys. Achieving and exceeding set sales targets. … pricing. Company and product presentations. Engaging with marketing to coordinate sales offerings, campaigns and promotions. Administrative duties including quote raising, record maintenance, and customer deposit payments etc. About You Full driving license. Technical experience Consummate sales professional with a proven sales track record (essential). Excellent customer service ...

technical and strategic adviser to assigned customers, helping them maximize the value of their Proofpoint products and managed services. The role is responsible for customer satisfaction, retention, program maturity and identifying opportunities to expand the customer’s security program.Primary responsibilitiesOwn and nurture relationships with assigned strategic … customers.Lead recurring customer meetings covering service performance, system status, key issues, emerging threats and recommended actions.Develop and maintain 12-month customer program roadmaps. Identify short- and long-term security program goals.Track roadmap deliverables, risks, dependencies and deadlines. Provide technical guidance regarding Proofpoint products, features and functionality.Coordinate complex production ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business ...

Circana.Learn more at Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.Effectively Presents Solutions … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

Circana. Learn more at Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...