51 to 62 of 62 ITIL Jobs in Berkshire

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

IT Engineer (Field Service) Permanent Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented More ❯

IT Support Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented More ❯

Intune and a basic understanding of network switches and routing. A valid driving license is essential. While not necessary, qualifications in Server Virtualisation, Microsoft, ITIL Foundation, and Cisco would be highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and … Intune and a basic understanding of network switches and routing. A valid driving license is essential. While not necessary, qualifications in Server Virtualisation, Microsoft, ITIL Foundation, and Cisco would be highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and More ❯

s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into operational environments—someone who thrives on structure, governance, and delivering results that meet both customer expectations and … right first time” approach. Deliver smooth transitions that delight customers and align with commercial objectives. Build processes that are repeatable, scalable, and aligned with ITIL best practices. Ensure seamless handover to Roc’s Customer Success Team with full operational readiness. Lead the development of Operational Service Manuals (OSMs) for long … s values, culture, and commitment to service excellence Required Skills and Experience: Demonstrable experience in service management or service transition roles. Strong foundation in ITIL-based managed services, supported by relevant certifications. Proven experience delivering successful service transitions in complex environments. Excellent interpersonal and communication skills, with a focus on More ❯

monitoring a ticket queue to ensure the resolution of incidents and service requests within SLA. Support for all project releases and code fixes following ITIL change and release principles. Working alongside Problem management function, identifying and mitigating trends. Documenting processes and producing user guides or other artefacts that support the … strong communicator with proven experience in customer experience is essential. An interest in technology software products is preferred. CompTIA A+ or equivalent is desirable ITIL v3/v4 Foundation is desirable. Basic Windows troubleshooting skills is essential Experience of technical ... More ❯

monitoring a ticket queue to ensure the resolution of incidents and service requests within SLA. Support for all project releases and code fixes following ITIL change and release principles. Working alongside Problem management function, identifying and mitigating trends. Documenting processes and producing user guides or other artefacts that support the … strong communicator with proven experience in customer experience is essential. An interest in technology software products is preferred. CompTIA A+ or equivalent is desirable ITIL v3/v4 Foundation is desirable. Basic Windows troubleshooting skills is essential Experience of technical authoring both internal (knowledge base) and customer-facing support documentation More ❯

monitoring a ticket queue to ensure the resolution of incidents and service requests within SLA. Support for all project releases and code fixes following ITIL change and release principles. Working alongside Problem management function, identifying and mitigating trends. Documenting processes and producing user guides or other artefacts that support the … strong communicator with proven experience in customer experience is essential. An interest in technology software products is preferred. CompTIA A+ or equivalent is desirable ITIL v3/v4 Foundation is desirable. Basic Windows troubleshooting skills is essential Experience of technical authoring both internal (knowledge base) and customer-facing support documentation More ❯

This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST . The Role Join the Tech Team Powering the Future of Automotive Role: Infrastructure Project Manager Location: Leeds or Manchester Hybrid At Cox More ❯

with the second-line and DeVops/Engineering teams to provide software investigation and incident resolution. To be successful, you must have experience in ITIL, Windows troubleshooting, basic networking (LAN/WAN,IPS, Internet, and basic IT Security (Firewalls, Anti-Virus, etc). Our client is offering a salary up … of a ticket queue to ensure the resolution of incidents and service requests within SLA. Support for all project releases and code fixes following ITIL change and release principles. Working alongside Problem management function, identifying and mitigating trends. Documenting processes and producing user guides or other artefacts that support the … schedule testing activities Core skill set: A strong communicator, with proven experience in Service Desk/Software Support is essential. CompTIA A+ or equivalent. ITIL v3/v4 Foundation or previous Service/Support Desk experience is essential Basic Windows troubleshooting skills is essential Basic networking troubleshooting skills (LAN/ More ❯

Reed Technology are delighted to be working with dynamic and passionate SaaS company based in Reading with their search for a Service Desk Agent to join their fantastic team Based in Reading Salary: circa £30,000 Permanent Key responsibilities: Provide More ❯

sites in the UK, sometimes this may include offices located in Europe and beyond. Experience in Firewall Technologies: Checkpoint, Fortigate, Cisco Firewall experience desirable. ITIL certification or experience of working with ITIL approaches and practices including incident, problem & change management. Demonstrates sense of passion and pride about own work. Positive More ❯