IT Operations & 3rd party Support Analyst
- Hiring Organisation
- KYOCERA Document Solutions UK
- Location
- Reading, England, United Kingdom
breach. Take operational ownership of critical escalations following ITIL Incident Management. Contribute to knowledge management including SOPs, documentation, and knowledge articles. Assist with onboarding, training support, and upskilling of Level 1 analysts. Attend customer meetings to provide operational insights. Support operational activity such as shift planning, holiday coordination, and general ...