6 of 6 Performance Metrics Jobs in Berkshire

service governance, and continuous improvement. You will be responsible for producing and enhancing reporting across Productivity, IAM, Hardware, Endpoint, and Collaboration services, ensuring that performance metrics, SLAs, and service health indicators are clearly understood and effectively communicated. This is an excellent opportunity for an analytical, detail-oriented professional … passionate about data-driven decision making within a complex technology landscape. Key Responsibilities SLA, KPI & Performance Reporting Build and maintain dashboards, reports, and scorecards covering SLAs, KPIs, OLAs, and operational metrics. Monitor trends to identify risks, bottlenecks, and improvement opportunities. Produce monthly and quarterly performance packs with clear ...

numbers and feature usage Demonstrable decrease in manual operational tasks as a direct result of increased platform adoption by clients and vendors Internal Reporting & Metrics Management Establish and maintain robust internal reporting frameworks and performance metrics to drive data-informed decision-making across the organization. Define … regularly review key performance indicators (KPIs) aligned with business objectives and operational needs Oversee the accuracy, timeliness, and accessibility of internal reports and dashboards, ensuring data integrity and actionable insights Support cross-functional team co-ordination to identify reporting requirements, address data gaps, and implement enhancements to reporting tools ...

product launches Translate product capabilities into clear, customer-focused messaging Create and maintain sales enablement tools and materials Track and report on marketing performance, using insights to optimise activity Support market, customer, and competitor research Collaborate closely with cross-functional and regional stakeholders What You'll Bring … supporting regional or international markets (preferred) Strong campaign execution and project coordination skills Clear written and verbal communication Comfort working with data, insights, and performance metrics Ability to manage multiple priorities and collaborate across teams Education Bachelor's degree or equivalent professional experience Spectrum IT Recruitment (South) Limited ...

Perform manual measurements of electronic signals using appropriate test equipment. Communicate with customers to provide progress updates. Collaborate with team members to achieve key performance metrics. ...

with Product teams to maintain training content accuracy and incorporate platform updates and enhancements. Continuous Improvement: Evaluate training delivery effectiveness through assessments, feedback, and performance metrics. What you will need: Strong technical background inCisco Webex(Calling, Meetings, Messaging)orUCaaSbased equivalent,andcloud contact centre platforms (CCaaS). Experience deliveringtechnical training ...

. Collaborate with product, sales, design, and marketing to deliver content on time. Lead content QA, ensuring consistency across all customer touchpoints. 🧩 🔍 SEO, AEO & Performance Conduct keyword + topic research (SEMrush). Optimise content for search visibility and engagement across emerging discovery platforms (AEO). Track, analyse, and report … performance metrics. 📊 🤝 Customer & Campaign Support Develop customer-facing content (onboarding guides, newsletters, how-to articles). Coordinate with partners and associations for features and advertorials. Write case studies, working closely with account managers and customers. 💡 What You Bring Must-Have Proven experience in content writing/editing ...