26 to 50 of 67 Service Delivery Jobs in Berkshire

operation and continuous improvement of our Security Operations Centre. This role combines deep technical expertise with operational leadership, people management, and project delivery responsibilities, ensuring the SOC remains effective in identifying, investigating, and responding to advanced security threats, issues, and vulnerabilities across the organisation. As the lead member … will provide line management for SOC analysts, including mentoring, coaching, performance management, and professional development, whilst overseeing workload prioritisation, SOC reporting, and the successful delivery of projects associated with SOC tooling, automation, compliance, and operational maturity. This role encompasses reactive incident response, proactive detection engineering, threat hunting, vulnerability management ...

leading global coffee and tea company in Maidenhead is seeking a Customer Service Team Leader to enhance service delivery and operational excellence. The successful candidate will lead a team of associates, manage orders, and liaise with logistics, ensuring exceptional service. This role demands at least 5 years … customer service experience, strong SAP skills, and a focus on team development. Join us in unleashing the possibilities of coffee and tea in a dynamic environment, with opportunities for personal growth. #J-18808-Ljbffr ...

Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data and processes. … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Technology and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business process ...

SaaS Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Business Systems and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures. Hands‐on experience as an engineer or architect with public cloud technologies ...

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

with timely, transparent customer communication; ensure business continuity and disaster recovery processes are maintained and tested; partner with the GNOC for 24x7 monitoring and service continuity. Champion the global safety program and ensure compliance with regulatory, environmental, H&S, and certification requirements (ISO, SOC, customer-specific) across the region. … review and commissioning support through to steady-state operations. Define staffing models; recruit, onboard, and train site leadership and critical facilities teams ahead of service commencement; establish SOPs, maintenance regimes, spares, vendor and utility contracts, and GNOC integration for each new facility. Technical Training Drive technical training across ...

portfolio spanning AI and automation, Dynamics 365, Power Platform, Modern Work, Security and Managed Services, you'll help organisations address practical challenges around productivity, service delivery and digital transformation. What's on offer £60,000-£70,000 base salary. Uncapped commission. £5,000 annual car allowance. … fortnight: compress 10 working days into nine and take every other Friday off. 25 days' holiday plus public holidays, rising with service to 28 days, plus your birthday off. Holiday exchange scheme: buy up to 10 additional days or sell up to five. Private medical insurance, medical cash plan ...

HCLTech is seeking a seasoned Service Delivery Manager for London, with hybrid work at client site. The role requires extensive Information Security leadership, overseeing CSFC Operations and a 100+ member team to meet SLAs across multiple customers. Minimum qualifications include CISSP/CISA/CISM and at least ...

with senior IT leaders, you'll act as a trusted commercial advisor, helping to maximise value from strategic supplier partnerships while ensuring the successful delivery of critical services, programmes, and projects. This is a highly collaborative role where you'll influence decision-making, drive continuous improvement, and help create … positive outcomes across service performance, innovation, sustainability, and cost efficiency. If you're passionate about building strong stakeholder relationships, creating commercial value, and working at the heart of a dynamic technology environment, we'd love to hear from you. You will Build and manage strategic supplier relationships, acting ...

maintenance of all associated assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective leadership of the shift team. You will ensure that the conduct of any personnel under your control is safe, professional … relief cover in the event of an emergency, which may require temporary Shift working. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA’s). Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks ...

/4HANA Finance modules (GL, AP, AR, Asset Accounting, and CO) within a highly governed ITIL framework. You will handle incident resolution, service requests, period-end financial close support, and system optimizations for a high-impact, secure landscape. It is a key functional position where you will work closely …/4HANA FI/CO Functional Support Consultant Managing incidents, change requests, problem resolution, and financial period-end processing Working within ITIL-aligned service delivery standards on high-profile defense projects Collaborating with cross-functional teams to optimize processes and integrate modules (MM/PS) Hybrid working setup ...

better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title Service Delivery Manager Location: London, Uk ( Hybrid mode at client location ) Role Summary: Minimum overall experience of 15 years - Minimum of 10 years’ experience … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations ...

Head of Operational Excellence in the UK to lead healthcare services operations, drive continuous improvement, and champion digital transformation across forecast, inventory, and service delivery. You will partner with Supply Chain, Commercial, Finance, and Operations to enhance outcomes for patients and customers. This strategic role requires strong leadership, stakeholder ...

right there— the scale, the expertise, and the opportunity to grow your career in a business-critical industry. Job Title: Senior Service Solutions Analyst Possible locations: Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours) UK, Reading (Hybrid), UK, Remote. Working hours are expected to overlap largely … with U.S. Eastern Time (ET) business hours. Please note: Visa sponsorship is not available for this role. Position summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. ...

develop the UK Expertise Centre for BoxTop, a critical freight and supply chain software platform. You will drive 24/7 service resilience, incident management, and escalation processes to meet SLAs and customer expectations. You will mentor a technical support team, improve diagnostic documentation, and collaborate with Product ...

tactical leadership for all engineering operations across our Critical office properties in London. You will drive integration of sophisticated building technologies to support operational delivery, while acting as the primary engineering authority for service delivery matters. The role requires a senior technical professional with a track record ...

Manage the full sales cycle through to onboarding and handover Build relationships with IT leaders and senior decision-makers Work closely with technical and service delivery teams Benefits: £40,000-£50,000 + commission 24 days holiday + Bank Holidays Company pension Private healthcare after 6 months Life … Previous Managed IT Services or B2B IT services sales experience Strong new business and account management experience Excellent commercial and negotiation skills Knowledge of service desk, cloud, infrastructure or cyber security services advantageous Confident engaging with senior stakeholders and C-level executives ...

manage competing priorities and meet deadlines. Order management, provisioning or telecoms experience would be advantageous but is not essential. Ideal backgrounds :Order processing, service delivery, logistics, supply chain, utilities, finance operations, provisioning or data administration. What you need to do now If you're interested in this role ...

Interim) Manage the end-to-end French payroll process, ensuring employees are paid accurately and on time. Liaise with external payroll providers and monitor service delivery against agreed standards. Review and validate payroll input data, identifying and resolving discrepancies prior to payroll processing. Prepare payroll-related accounting entries ...

Interim) Manage the end-to-end French payroll process, ensuring employees are paid accurately and on time. Liaise with external payroll providers and monitor service delivery against agreed standards. Review and validate payroll input data, identifying and resolving discrepancies prior to payroll processing. Prepare payroll-related accounting entries ...

plans, identifying client goals, risks, opportunities, and business outcomes. Customer Advocacy: Represent the voice of the customer internally, ensuring that product development, support, and service delivery align with client needs. Performance Monitoring: Track account health and performance, using data and insights to proactively address challenges and improve both ...

across Healthcare Services, focusing on continuous improvement, digital transformation, and supply chain efficiency in the UK. The role involves leading customer-facing teams, ensuring service excellence, and shaping resilience and continuity across Maidenhead and Sittingbourne locations. You will collaborate with cross-functional teams to optimise forecasting, inventory, and service delivery while advancing #J-18808-Ljbffr ...

Ditton Park, Datchet in the UK with offices throughout Europe. The Information Technology Group of Hitachi Europe Ltd is part of Hitachi’s shared service for EMEA (Europe, Middle East and Africa) and responsible for delivery of IT services to Hitachi companies in our region. What … doing The Business Applications and Project Manager is responsible for the management, continuous improvement and delivery of business application services across the organisation. Reporting to the Head of Projects and Customer Solutions, this role ensures that key applications are reliable, fit for purpose, well governed and aligned to business ...

National Energy System Operator Limited is seeking a visionary Network Service Delivery Engineer to architect scalable, automated, and secure network solutions across LAN, WAN, cloud, and data centres. You will define the architectural framework, drive Network DevOps adoption, and mentor engineering teams in a hybrid Wokingham/Warwick ...