Client Onboarding Jobs in Buckinghamshire

23 of 23 Client Onboarding Jobs in Buckinghamshire

Customer Success Consultant- Fully Remote- United Kingdom

High Wycombe, Buckinghamshire, UK
Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Milton Keynes, Buckinghamshire, UK
Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
Employment Type: Full-time
Posted:

Implementation and Customer Success Consultant

High Wycombe, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Implementation and Customer Success Consultant, high wycombe col-narrow-left Client: Tracker Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
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Implementation and Customer Success Consultant

Milton Keynes, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Implementation and Customer Success Consultant, milton keynes col-narrow-left Client: Tracker Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment personalisation technology. … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
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Customer Success Manager

High Wycombe, England, United Kingdom
Hybrid / WFH Options
Ebury
by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Client Account Manager/Customer Success Manager High Wycombe - Office based, 4 days in the office, 1 day working from home Ebury Mass Payments (EMP) is the premier non-bank provider … of high volume currency and payment solutions. The division operates in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth. The Client Services team handles all day-to-day relations and service delivery for Ebury's Mass Payment clients. All late-stage and post-sales support - e.g. service solutions building and … mapping, implementation/client training, enquiry handling and account management is delivered through this core function of the business. As an Account Manager, you'll act as a senior operational member of the team and the point of contact for some of our key enterprise-level corporate clients, providing daily service support and trading assistance. The support team is More ❯
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Service Delivery Specialist

High Wycombe, England, United Kingdom
Saepio Information Security
relationships with customers and providing an exceptional level of service across the board. The scope of this role is broad and not limited to – Onboarding: Manage customer onboarding to new services Client Relationship Management: Building and maintaining strong relationships with clients, understandingtheir needs, and ensuring their satisfaction with the services provided. Attend customer sites when … service performance metrics to identify areas for improvement and ensure SLAs are met. Process Improvement: Identifying opportunities to enhance service delivery processes and implementing solutions to improve efficiency and client satisfaction. Reporting: Preparing and presenting service reports to clients and management. Documentation: Maintaining accurate records of service delivery activities, client interactions, and issue resolutions. What are we looking … must have impeccable organisation and task management skills as well as being able to handle pressurised situations and deadlines. Skills – Required Experience – at least 2 years’ experience in a client facing, customer success role. Excellent Communication and Interpersonal Skills: Essential for building relationships and communicating effectively with clients and internal teams. Creative Problem-Solving Skills: Ability to identify issue More ❯
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Customer Success Manager (Aviation Tech)

High Wycombe, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), high wycombe col-narrow-left Client: FBO One Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
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Customer Success Manager (Aviation Tech)

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), milton keynes col-narrow-left Client: FBO One Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement and success … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
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Internal Sales Account Manager

Milton Keynes, England, United Kingdom
Facit
Keynes is looking for a motivated and results-driven Internal Sales Account Manager to join our growing sales team, reporting into the Head of Partnership and Sales. Key responsibilities Client Relationship Management: Develop and maintain strong relationships with existing and new clients, ensuring their satisfaction and loyalty Product Knowledge: Stay updated on our product offerings, industry trends and competitors … to effectively communicate the value of our solutions to clients CRM Management: Utilise our CRM system to track and manage sales activities, opportunities and client interactions, ensuring data accuracy and timely follow-up Collaboration: Work closely with the marketing, sales and product teams to align sales strategies, gather client feedback and participate in marketing campaigns Reporting: Prepare and … manager and senior management as well as customers Customer Success: Monitor and enhance the customer experience by providing exceptional post-sale support, including training, troubleshooting and resolving any issues Client Onboarding: Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services Retention Strategies: Develop and implement strategies to retain More ❯
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Technical Service Manager

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. Our … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … of New WoW/automation/new tools Work with CSMs & SDMs to identify opportunities for customers to reduce costs and increase GM Manage Patching/Maintenance (calendars) Represent client needs at the weekly CAB (Change Advisory Board) Presales support to manage requests for information e.g. Tools Release, Oracle software end of life. Candidate Skillset Bachelor's degree preferred More ❯
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Technical Service Manager

High Wycombe, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties … Manage RCAs, ensure they are published, and implement preventative measures Work with Technical Resource Managers to form support teams based on technical and service needs Assist in planning customer onboarding with GS & PS Support technical consultants and serve as escalation point for incidents and tasks Implement service improvements and contribute to process enhancements Stay updated on current trends … as needed Manage the deployment of new workflows, automation, and tools Collaborate with CSMs & SDMs to identify cost reduction and revenue growth opportunities Oversee patching and maintenance schedules Represent client needs at weekly CAB meetings Support presales activities, including information requests related to tools and Oracle software lifecycle Candidate Skillset Bachelor's degree or equivalent experience in a relevant More ❯
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Customer Success Manager

Aylesbury, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Skyhigh Security
a Customer Success Manager with a deep passion for creating a world-class customer experience, you directly support and guide our largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales … pivotal in ensuring a seamless onboarding experience, while proactively managing the ongoing success of customers throughout their lifecycle to drive strong customer satisfaction, retention, and growth. Customer Onboarding & Implementation Own the end-to-end project management of the onboarding process, ensuring a smooth transition from sales to active usage. Ensure continued alignment between the … and solutions. Experience managing Enterprise level customers. Exceptional relationship management skills with the ability to engage both technical and business stakeholders. Strong project management skills, with experience managing customer onboarding, training, and implementation projects. Strong problem-solving skills with a proactive, customer-first mindset. Ability to manage multiple accounts while prioritizing key customer needs. Exceptional attention to detail More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Audit Software Consultant

High Wycombe, England, United Kingdom
JR United Kingdom
+ up to 25% bonus We’re looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
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Solutions Consultant

Milton Keynes, England, United Kingdom
JR United Kingdom
clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
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Customer Success Manager

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
WorkBuzz
challenges and goals. Providing training to help empower customers to launch their own surveys and get maximum value from using WorkBuzz. Support in the design and optimisation of the client journey and onboarding processes Monitoring key client metrics to spot churn risks or opportunities for expansion Maintain customer success metrics and data on our client … KPIs including but not limited to NPS, Customer Health, Net revenue retention and upsells Occasional out of hours support and onboarding for overseas clients Occasional travel to client visits and events (occasional overnight may be needed) Key Requirements Customer focused: you’ve got experience of forming strong customer relationships and get energy from helping customers realise their … goals and solving their problems. Super organised: used to juggling multiple projects and working to short deadlines. Commercially minded: able to measure your progress through retaining and growing client accounts Strong attention to detail: our customers rely on us to ensure their projects run perfectly. Good with numbers: numbers don't scare you, they excite you! The ability to More ❯
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Service Desk Analyst (SC Cleared) 24 x 7 Shift

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer focussed Support Analysts. Ideally you should already hold Security (SC Clearance) or the willingness and ability to undertake. The First Line Analysts will be working in the Service Desk Support team supporting the contract on shift (24x7) between Mon More ❯
Employment Type: Permanent
Posted:

Solutions Architect

Aylesbury, England, United Kingdom
Hybrid / WFH Options
Agria Pet Insurance
briefs to our artwork agencies. Delivery of the ongoing customer communications approach to drive engagement with the Agria brand and other key commercial partners to include transactional emails, onboarding messages, customer newsletters and other communications. Support the Direct Marketing Manager with delivering and optimising our sales-driving email and SMS campaigns to acquire new business by converting free More ❯
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Cloud Engineer

High Wycombe, England, United Kingdom
JR United Kingdom
make a real impact in a growing business. What you’ll be doing: Managing, migrating, and supporting AWS environments Working on both production and non-production systems Supporting customer onboarding and cloud transformation projects Ensuring security, reliability, and operational excellence Staying ahead of AWS trends and best practices What we’re looking for: Proficiency in Terraform or CloudFormation More ❯
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Business Consultant

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
About Lawcloud Lawcloud is an advanced legal CRM and case management platform designed to streamline the operations of law firms and legal professionals. We provide innovative solutions to optimize client management, enhance productivity, and automate administrative processes. With features tailored to the needs of lawyers and law firms, Lawcloud helps legal professionals stay organized, efficient, and ahead of the More ❯
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Business Consultant

High Wycombe, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
About Lawcloud Lawcloud is an advanced legal CRM and case management platform designed to streamline the operations of law firms and legal professionals. We provide innovative solutions to optimize client management, enhance productivity, and automate administrative processes. With features tailored to the needs of lawyers and law firms, Lawcloud helps legal professionals stay organized, efficient, and ahead of the More ❯
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Onboarding & Planning Executive

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
BSI Companies
About the role: Our customer & planning engagement team is pivotal in the global delivery of BSI's Product Certification portfolio. Operating across various departments, we ensure a first-class Client Experience by proactively planning and booking assessments for new and existing clients. If you excel in client-focused roles, possess quick thinking abilities, and approach challenges with a … delivering exceptional services to our clients! Responsibilities: Working within a designated region (UKI), however working across the global business to meet our clients' demands. Manage key aspects of new client applications, on-boarding the client through to the ongoing maintenance and scheduling of their assessment programme. Build strong and effective relationships with our global Sales, Laboratory and Certification … teams, to ensure on-boarding of new clients is smooth and effective, linking in all relevant stakeholders to deliver a seamless client experience. Work across Product Certifications Delivery teams, ensuring that we are delivering the client programme, regardless of location. Ensuring we plan Hybrid audits (where appropriate) to minimise our carbon footprint and better support our clients. To More ❯
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D365FO Integrations Lead

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Talent Locker
Time, Fixed-Term (12 months). Although this role is offered on a FTC basis, it is highly likely that the role will move to a permanent arrangement. Our client are embarking on a major IT/Technology transformation with the implementation of Microsoft Dynamics 365. We are seeking a D365FO Integration Lead/Systems Analyst to support and … test all of the integrations that interface with their new D365FO software. The role will primarily focus on D365 integrations with EDI, testing integrations, onboarding new EDI customers/bulk data uploads. Other integrations include … MES software and FedEx. PLEASE DO NOT APPLY TO THIS ROLE IF YOU DON’T HAVE D365FO/D365F&SCM EXPERIENCE AS THIS IS A MUST HAVE FOR THE CLIENT You will also be involved in document printing. This role will ensure the accuracy of ad-hoc data changes & successful delivery of EDI documents to ensure the continuous improvement More ❯
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Customer Success Manager Customer Success Team Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
WorkBuzz
challenges and goals. Providing training to help empower customers to launch their own surveys and get maximum value from using WorkBuzz. Support in the design and optimisation of the client journey and onboarding processes Monitoring key client metrics to spot churn risks or opportunities for expansion Maintain customer success metrics and data on our client … KPIs including but not limited to NPS, Customer Health, Net revenue retention and upsells Occasional out of hours support and onboarding for overseas clients Occasional travel to client visits and events (occasional overnight may be needed) Key Requirements Customer focused: you've got experience of forming strong customer relationships and get energy from helping customers realise their … goals and solving their problems. Super organised: used to juggling multiple projects and working to short deadlines. Commercially minded: able to measure your progress through retaining and growing client accounts Strong attention to detail: our customers rely on us to ensure their projects run perfectly. Good with numbers: numbers don't scare you, they excite you! The ability to More ❯
Employment Type: Permanent
Salary: GBP Annual
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