Support Engineer Jobs in Cambridgeshire

1 to 25 of 35 Support Engineer Jobs in Cambridgeshire

Desktop Support Engineer

Suffolk, Newmarket, Cambridgeshire
LA International Computer Consultants Ltd
SC CLEARED*** Desktop Support Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great … opportunity for a Desktop Support Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring … part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement More ❯
Employment Type: Contract
Posted:

1st/2nd Line IT Support Engineer - 6 month FTC

Cambridge, England, United Kingdom
Bicycle Therapeutics
DedicatedtoourMission .Youcan’tchangetheworldifyoudon’thavedetermination. Weare OneTeam .Weonlysucceedwhenweworktogether. Job Description Role purpose As our company expands, we have created an exciting new opportunity for a 1st/2nd Line IT Support Engineer to join our UK team at Granta Park near Cambridge. You will support the IT systems throughout the organisation. These include setup and maintenance of desktop … You will work with a variety of teams, based in the UK and US, and look to maintain the excellent IT standards currently practiced at Bicycle. Key responsibilities Help support the Corporate IT Team at Bicycle, comprising all general day to day support activities. Support an internal helpdesk and triage tickets, escalating as necessary. Assist with IT … cloud. Work across departments to deliver IT-driven solutions to empower scientific R&D. Work with enterprise security, DR and data solutions to ensure business continuity. Providing routine desktop support to all staff, including the Microsoft Office suite, SharePoint online, Microsoft Teams and Windows 10/11 operating systems. Setting up hardware and software for new staff, being responsible More ❯
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Technical Support Engineer Tier I

Peterborough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, peterborough col-narrow-left Client: Action1 Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯
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Technical Support Engineer

Cambridge, England, United Kingdom
Iqgeo Uk Limited
The Customer Support department has an exciting opportunity for a skilled Technical Support Engineer to join IQGeo in an interesting role, supporting IQGeo’s end-to-end geospatial software solutions for our growing global customer base. This role joins a dynamic team that enjoys working with complex applications and products that utilize software, GIS (Geographic Information System … engineering, and problem-solving skills. The opening for this position will require working Saturday and Sunday business hours to support our growing Global customer base and new 24/7 Support packages. The ideal Technical Support Engineer is a geospatial technical expert, experienced in configuration and implementation of technical solutions often requiring knowledge of complex integrations … 3rd party software systems, various middleware components, and custom software development as required by customers. Supervisory Responsibilities None Duties/Responsibilities As an integral part of the IQGeo Customer Support Team, the successful candidate will be a key contributor on the team by supporting IQGeo products for our customers in the Utility and Telecommunications markets. The role is expected More ❯
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Technical Support Engineer Tier I

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An … Linux platforms. Demonstrate knowledge of software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be More ❯
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Technical Support Engineer

Cambridge, England, United Kingdom
Nano Dimension
winning company within our industry. Position overview Are you a technically-minded professional with a passion for solving problems and helping customers succeed? We’re looking for a technical support engineer to join our dynamic customer support team at GIS, based in North Cambridge. In this exciting role, you’ll be at the heart of delivering world … class technical support for our global customers, working hands-on with our full suite of cutting-edge products. You’ll take the lead in resolving technical queries, providing expert remote and in-house training on GIS systems, and collaborating with our engineering teams to continuously improve the customer experience. If you enjoy working with innovative technology and are committed … and resolutions. Utilise the internal GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with More ❯
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Technical Support Engineer

Cambridge, England, United Kingdom
Global Inkjet Systems Ltd (GIS)
winning company within our industry. Position overview Are you a technically-minded professional with a passion for solving problems and helping customers succeed? We’re looking for a technical support engineer to join our dynamic customer support team at GIS, based in North Cambridge. In this exciting role, you’ll be at the heart of delivering world … class technical support for our global customers, working hands-on with our full suite of cutting-edge products. You’ll take the lead in resolving technical queries, providing expert remote and in-house training on GIS systems, and collaborating with our engineering teams to continuously improve the customer experience. If you enjoy working with innovative technology and are committed … and resolutions. Utilise the internal GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with More ❯
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Application Support Engineer

Cambridge, England, United Kingdom
Vix Technology
people and communities, combining an open, collaborative mindset with cutting-edge technology to make public transport more accessible and more cost effective for all. Our latest fare collection solutions support Mobility as a Service (MaaS) by providing multi-modal, multi-operator EMV and account-based solutions globally. In the UK, we support transport operators and local authorities with … Central Booking Engine (CBE) sits at the core of LNER's digital retail platform, enabling omnichannel retail and improved passenger communication. We are seeking a proactive and dedicated Application Support Engineer to join our innovative team supporting the Central Booking Engine (CBE). As an Application Support Engineer at Vix, you will play a vital role … in supporting and developing applications that shape the future of our industry. This role provides level two and three support for all internal and external customers, providing technical assistance, incident resolution and where required will be the conduit for escalation to engineering, partners or other parts of the business. This is a hybrid position with a component of regular More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Cambridge Client: Hawksworth Location: Cambridge (Remote) Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote role Do … Linux and Windows environments? Our client is a highly reputable software company, used even by NASA. The list of their clients is impressive! We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's environment, working on Linux and … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If this sounds like you and you're excited to join a global More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Peterborough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Peterborough Client: Hawksworth Location: Peterborough, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 07.06.2025 Expiry Date: 22.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Location: Fully remote … Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA and other prominent organizations. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If this sounds like you and you're excited to join a More ❯
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Technical Support Engineer

Peterborough, England, United Kingdom
Hybrid / WFH Options
Chart Industries, Inc
England, United Kingdom, PE4 5HG Company: Chart Industries The Role If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in … areas of rotating machinery and control systems. In this role you'll be providing support to our internal Aftermarket team, Field Service Engineers and directly to our customers on a variety of technical issues related to our products. You'll not only troubleshoot issues but also play a pivotal part in proactive maintenance strategies and continuous improvement initiatives. If … and want to contribute to the long-term reliability of products around the world, this role provides an exciting and rewarding career path. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction More ❯
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Technical Support Engineer

Peterborough, England, United Kingdom
Hybrid / WFH Options
CHART COOLER SVC CO INC
receive an alert: Location: Peterborough , England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in … areas of rotating machinery and control systems. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction with our services and equipment, particularly those customers with Customer Care Agreements. Being the main point … technical queries and communications to allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service Engineer reports. Growing the business Review technical query trends and review the possibility of implementing new designs, procedures, or processes. Identifies and define opportunities for development of products and services More ❯
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Software Support Engineer

Cambridge, England, United Kingdom
Amazon
Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code improvements and scripts to resolve … operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service level agreements - Production Builds, Tools, and Configuration Management for software product releases and successful deployments. … hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities More ❯
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Graduate / Placement Technical Support Engineer

Cambridge, England, United Kingdom
Options Technology Ltd
the case of applications for technical positions, examples of previous work are encouraged.) How to apply Please submit a CV and cover letter to the Graduate/Placement Technical Support Engineer role on the Options Career Page at https://www.options-it.com/careers/. The CV must be a maximum of two pages. The covering More ❯
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Camera Systems Support Engineer - Camera Systems

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adria Solutions
Camera Systems Support Engineer Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you will need to have experience in the development of camera … debug, and document production-level systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to improve product quality and user experience … Requirements Bachelors degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to explain complex technical concepts in a clear and accessible manner Proficiency in More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Systems Support Engineer

Cambridge, Cambridgeshire, United Kingdom
Alpha
CRC is a leading Language Service Provider (LSP) with a global presence, offering cutting-edge localisation and translation solutions to businesses worldwide. We are currently looking for a Systems Support Engineer. This is a perfect chance to develop your IT career in a fast-moving professional environment while working as part of a large international team. This is an … entry-level Systems Network Engineer role or suitable for a person with network support experience, who is looking to develop their career in IT. Tasks Assist with 1st and 2nd line systems support tickets. Help build and install new laptops, desktops and printers. Ensure that hardware and software systems are running smoothly. Resolve any system issues that … appear. Support network users. Back up servers, archive jobs, and restore jobs from archives. Assist in providing VPN and remote connectivity. Requirements Degree in IT/computer-related field, or equivalent. Experience with Windows 10/11 and extensive knowledge of Microsoft applications and software/printer installation. Good understanding of TCP/IP and DNS. Proven communication and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Engineer- Product Support

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug … technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power BI and Azure environments Schedule More ❯
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Technical Support Engineer

Peterborough, Cambridgeshire, United Kingdom
Syntax Consultancy Ltd
Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include: 25 days of holiday, a workplace pension scheme, the option to enrol in … and SQL Management Studio . Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution. More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Technical Support Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Syntax Consultancy Limited
Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include: 25 days of holiday, a workplace pension scheme, the option to enrol in … and SQL Management Studio . Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution. More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer

cambridge, east anglia, united kingdom
Syntax Consultancy Limited
Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include: 25 days of holiday, a workplace pension scheme, the option to enrol in … and SQL Management Studio . Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution. JBRP1_UKTJ More ❯
Posted:

Technical Support Engineer

Peterborough, England, United Kingdom
TieTalent
TieTalent Peterborough, England, United Kingdom Technical Support Engineer TieTalent Peterborough, England, United Kingdom 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer … SQL and SQL Management Studio. Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution Nice-to-have skills Troubleshooting SQL Peterborough, England Work experience Desktop Support Languages English Seniority level … type Full-time Job function Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Get notified about new Technical Support Engineer jobs in Peterborough, England, United Kingdom . Peterborough, England, United Kingdom 1 week ago Peterborough, England, United Kingdom 2 weeks ago Market Deeping, England, United Kingdom More ❯
Posted:

Network Analyst & Support Engineer

Peterborough, England, United Kingdom
Seismic Limited
Network Analyst & Support Engineer Peterborough or Stafford (fully onsite) 12 month contract- likely to be ongoing for the right person! Competitive PAYE or Umbrella rates discussed upon application We’re seeking a Network Analyst & Support Engineer to join a high-performing network team within a global industry leader. We are looking for an engineer that … can support IT infrastructure across Europe, Africa, and the Middle East (EAME) - with potential global involvement. You’ll serve as the first line of defence for network incidents, owning the incident ticket queue, engaging directly with customers, diagnosing issues, and resolving or escalating as needed. You’ll also be the first point of contact for network-related requests. What … will you do? • Provide remote L2/3 network support to regional factories, offices, and warehouses • Own ticket queues, run IT meetings and report on open cases • Collaborate with regional and global teams • Participate in a 1-week on-call rotation every 2 months What skills and experience would you need? CCNA certification required (proof of certification needed) Minimum More ❯
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Technical Support Engineer (Eligible for SC Clearance)

Cambridge, England, United Kingdom
Rise Technical Recruitment Limited
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical … chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: * Technical Support Engineer * Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded * Perform RF troubleshooting, analyse satellite link statistics, and More ❯
Posted:

Technical Support Engineer

Peterborough, Cambridgeshire, United Kingdom
Syntax Consultancy Limited
Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025 click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

Technical Support Engineer

Peterborough, Cambridgeshire, UK
Syntax Consultancy Limited
Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include: 25 days of holiday, a workplace pension scheme, the option to enrol in More ❯
Posted:
Support Engineer
Cambridgeshire
10th Percentile
£24,675
25th Percentile
£30,000
Median
£39,000
75th Percentile
£39,625
90th Percentile
£46,250