51 to 74 of 74 Customer Experience Jobs in the City of London

Group Content Design Lead - Grow (12-month FTC)

Hiring Organisation
Wise
Location
london (city of london), south east england, united kingdom
everyone, everywhere. More about our mission and what we offer . How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? How do you collaborate in a human-centred … product to new markets, balancing a global vision with local nuance Work with design leads from across Wise to build a single, seamless experience for customers Directly lead three content designers, mentoring and supporting their career growth You'll also be part of the Content Guild, and will regularly ...

Sales Development Representative (Beanworks)

Hiring Organisation
Quadient
Location
london (city of london), south east england, united kingdom
impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description Quadient Customer Experience Management (Beanworks) is a market leading software & SaaS solution empowering our customers to create better connections with their customer. We are looking … from your meetings. Developing skills necessary for promotion into a full, closing role Qualifications Your profile 0 to 1 year of sales or professional experience A strong interest in building a career in sales Curiosity and demonstrable evidence of professional and personal development Entrepreneurial mindset - eager to advance through ...

Finance Business Partner Technology / IT

Hiring Organisation
Hireful
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 90,000 Annual
Finance Business partner with a strong background in IT/Technology? Do you have experience working in the Insurance Industry? We are on the lookout for a Technology Finance Business Partner to come in and play a key role in shaping how technology investment drives business performance, customer experience, and long-term growth click apply for full job details ...

Senior Business Development Manager

Hiring Organisation
GlobalData UK Ltd
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across … identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations ...

Senior Project Manager

Hiring Organisation
Elsevier
Location
london (city of london), south east england, united kingdom
Translate business priorities into clear, achievable delivery plans. Define project scope, milestones, risks, and success measures. Ensure projects support scalable, sustainable solutions and improve customer experience. Track progress, manage dependencies, and adapt plans as needed. Stakeholder Collaboration Partner with product, engineering, data, and business teams to align on objectives … change practices. Contribute to a culture of learning, collaboration, and continuous improvement. Support and mentor less-experienced delivery team members where appropriate. Requirements Experience delivering complex projects end-to-end in a dynamic environment. Strong stakeholder engagement and collaboration skills. Clear, inclusive communicator, comfortable working across different levels ...

Proactive - Pega CDH

Hiring Organisation
Capgemini
Location
london (city of london), south east england, united kingdom
member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: Pega Customer Decision Hub (CDH) Consultant Location: London, UK About the Job you are considering: We are seeking experienced Pega Customer Decision Hub (CDH) Consultant with strong … will be unable to work at home 100% of the time. Your Role: Capgemini Financial Services is seeking a skilled and experienced Pega Customer Decision Hub (CDH) Consultant to join our team.The ideal candidate will have handson experience in NextBestAction Designer NBAD 11 Operations Manager CDH upgrades ...

IT Service Delivery Manager

Hiring Organisation
SS&C Technologies
Location
City of London, London, United Kingdom
integrity and expectations for yourself and others You consider yourself to be a fast learner; you are driven to improve your knowledge and experience continually You enjoy mentoring and collaborating with colleagues across various roles You are comfortable guiding teams and individuals on completion of tasks that contribute towards … meetings. Identify opportunities for service improvement and respond to client feedback. Actively work with IT peers to promote client focus and deliver an exceptional customer experience. Support requests for client oversight and due diligence. Business Management Partner with IT and Business leaders to define and maintain standards and working ...

Senior Frontend Engineer React, RSC, Async, Typescript, Serverless

Hiring Organisation
Smart Sourcer Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£90,000
Outstanding permanent opportunity to join this global, market leading, B2B SaaS tech business as a Senior Frontend Developer/Senior React Engineer with extensive experience in React, Typescript, Javascript, HTML and CSS . This business is embracing bleeding edge development practices and offers the opportunity to help them … high-quality software . Youll join a cross-functional squad working on a business-critical SaaS product, helping deliver a fast, intuitive, beautifully crafted customer experience. Key requirements: 5+ years experience building modern, responsive web applications with React, TypeScript , and the wider JavaScript ecosystem. Experience with ...

Engagement Manager II

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
process engineering, defining strategy and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success. Responsibilities: As a Machine Learning Engagement Manager, you'll be at the forefront … Workshops : You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture. Drive successful customer engagements : You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track ...

Account Executive, Scale - Retail

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
mutual collaboration, growth mindset, and relentless optimism in pursuit of success. WHO YOU ARE You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about … equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching ...

CRM Analytics Manager

Hiring Organisation
eBay
Location
london (city of london), south east england, united kingdom
connect people and build communities to create economic opportunity for all. About the team and the role The CRM & Loyalty Analytics team transforms customer data into decisions that grow long-term value for buyers and sellers around the world. We partner closely with Marketing, Product, Data Science, and Engineering … shape and deliver data-driven targeting, measurement, and optimization strategies across buyer, seller, or cross-company CRM initiatives. You'll lead work that personalizes customer experiences, advances experimentation, and drives measurable impact on customer lifetime value. What you will accomplish Drive measurable outcomes by defining critical metrics, learning ...

Renewals Manager

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
Order Form process, ensuring agreements are structured correctly, signed on time, and accurately reflected in internal systems. Cross-functional Collaboration: Work closely with Sales, Customer Success, and other internal teams to identify risks and growth opportunities across accounts, supporting a seamless renewal process. Data & Reporting: Build and maintain reports … track key metrics such as renewal revenue, bookings, retention rates, and overall customer health, leveraging data to identify trends and support decision-making. Forecasting & Insights: Lead regular regional forecast calls, providing visibility into key renewals, potential risks, and growth opportunities while advising on forecasting best practices. Churn & Retention Analysis ...

Senior Lead AI Solutions Consultant

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times. Activities Include : Represent BrazeAI product portfolio to our top prospects Lead … reinforcement learning Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers Structured ...

Account Executive, WCL

Hiring Organisation
Zywave
Location
City of London, London, United Kingdom
pricing. You are a hunter and a fearless business developer. Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality. You are an engaging presenter. You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience. You have a work hard, play hard mentality. Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building lifelong ...

frog - Creative Director

Hiring Organisation
Capgemini
Location
london (city of london), south east england, united kingdom
business community. Please do not contact the recruiter directly. Why Join frog? Since June 2021, frog is part of Capgemini Invent. We partner with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing … future of brands and customer experiences by delivering market-defining business models, products, services, branding and communications. Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united ...

Enterprise Business Development Representative

Hiring Organisation
Swap
Location
City of London, London, United Kingdom
software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Role As an Enterprise … Swap's offerings as the ideal solution to their challenges. This role is perfect for a highly motivated, results-driven individual with proven BDR experience and a passion for winning complex, high-value deals. Responsibilities: Lead Generation: Identify and research potential key decision-makers and buying committees within your ...

Database Administrator

Hiring Organisation
Amelco Limited
Location
City of London, London, United Kingdom
gaming, and financial trading. Our vision is to shape the future of gaming by transforming operations into intelligent, data-driven solutions that deliver exceptional customer experiences and create sustainable value for all stakeholders. We believe in teamwork, knowledge sharing, and transparency with accountability. Technical Stack Our data ecosystem … utilisation to ensure peak ROI. - Automation: Use Python, Bash and/or Ansible to automate routine maintenance tasks, deployments and monitoring services. Technical Requirements & Experience Essential - Expert-level knowledge of **PostgreSQL** (Performance tuning, vacuuming, indexing). - Hands-on experience with **ClickHouse** (managing clusters, MergeTree engines, and tuning ...

Principal AI Content Designer, FinCrime

Hiring Organisation
Wise
Location
london (city of london), south east england, united kingdom
everyone, everywhere. More about our mission and what we offer . How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? How do you think in a human-centred … that make up FinCrime. You’ll help keep Wise safe and secure for our customers, and balance meeting regulatory obligations with building world-class customer experiences. How you’ll contribute: Together with your team, you’ll identify ways to use AI to improve the way we support our customers ...

SAP Programme Director

Hiring Organisation
Capgemini
Location
london (city of london), south east england, united kingdom
fastest-growing SAP practices in the UK, working with FTSE 100clients and leading-edge SAP technologies including S/4HANA, Business Suite on HANA, CX, Ariba,SuccessFactors, and UX. We delivered the UK’s first HEC project and continue to support clients in unlockingthe full potential of SAP. Key responsibilities … everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience We’re seeking candidates with a blend of technical expertise, leadership, and a collaborative mindset. Even if you don’t meet every requirement, we encourage ...

Lead Specialist - Email Marketing

Hiring Organisation
Association of International Certified Professional Accountants
Location
london (city of london), south east england, united kingdom
improve email marketing campaigns within the Salesforce Marketing Cloud platform. You will use features like Journey Builder, audience segmentation, and automation to deliver personalised customer experiences, analyse campaign performance, and achieve our goals through targeted email communications. You will report to the Senior Manager- Marketing Operations … automated workflows. Manage full QA to ensure all links work, campaign landing pages are correct, correct rendering on main browsers and mobile devices Use customer data to segment audiences and tailor email content for maximum relevance and engagement. Design complex customer journeys within Journey Builder to deliver personalised ...

Sales Trainer

Hiring Organisation
LexisNexis Risk Solutions
Location
City of London, London, United Kingdom
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The Global Sales Effectiveness team is a collaborative, high‐impact group dedicated to helping sales teams succeed. We are passionate about driving meaningful change through learning ...

Head of Data Science

Hiring Organisation
Cognify Search
Location
City of London, London, United Kingdom
established ML function, while also shaping a growing GenAI product capability. You will lead a team responsible for production machine learning systems powering core customer experiences, including recommendations, personalisation, and search. Key Responsibilities Lead and evolve a production ML function (recommendations, search, personalisation) Own the Data Science roadmap … responsible AI Partner with Engineering and MLOps on deployment and operationalisation Mentor and develop a team of Data Scientists What We’re Looking For Experience leading Data Science/ML teams in a product-led business Strong background in production machine learning systems Exposure to generative AI/ ...

Sr Software Engineer I - Reliability

Hiring Organisation
Wise
Location
london (city of london), south east england, united kingdom
products continue to increase. To sustain the growth, we must continuously iterate on the services we run, with a focus on availability and customer experience. We’re looking for an engineer with relevant expertise who can analyse complex requirements and deliver simple solutions to help product teams achieve … impact. Strong collaboration skills, an ability to jump into projects with limited context and be enthusiastic about influencing how teams prioritise reliability. Strong experience working with microservices in a Kubernetes, cloud-based architecture. Hands-on Software Engineering experience (Java or other backend languages) - you will be contributing ...

Senior Account Executive

Hiring Organisation
SR2 | Socially Responsible Recruitment | Certified B Corporation™
Location
City of London, London, United Kingdom
businesses lower transaction costs and improve conversion. By optimising performance across the checkout journey, they enable merchants to drive revenue while delivering a better customer experience. With strong early traction, the business is now investing in its commercial team to support continued growth. The role This is a high … accurate pipeline management and forecasting What they’re looking for • 3-4+ B2B sales track record in payments • 7+ total years of sales experience • Strong understanding of merchant challenges and payment economics • Ability to manage longer, multi-threaded sales cycles • Commercially sharp, able to articulate ROI and business ...