51 to 75 of 76 Customer Experience Jobs in the City of London

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role: This role combines ...

Senior Product Manager - Fintech Location: London – hybrid working Contract Type: Permanent Salary: £70,000–£100,000 depending on experience We’re working with a growing, consumer-focused fintech looking for a Senior Product Manager to take ownership of an important area of its product offering. This is a brilliant … team works. The Role As Senior Product Manager, you’ll own the strategy and roadmap for a core area of the business, balancing customer needs, commercial priorities and the requirements of operating within a regulated environment. You’ll work across the full product lifecycle, from discovery and validation through ...

shape the future architecture of a rapidly scaling platform. What We're Looking For MUST FRONT END FOCUS WITH UI/UX Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...

plans based on client priorities and Microsoft platform opportunities. Act as the trusted Microsoft advisor to enterprise client CxOs, and Accenture leadership. Demonstrate practical experience in at least two Retail & Consumer Goods priority areas, such as consumer engagement, loyalty, retail operations, supply chain resilience, trade promotion, revenue growth management … Microsoft-enabled transformation roadmaps. Lead AI-reinvention opportunities by translating GenAI, agents, data platforms and automation into business outcomes. Lead executive discussions around AI, customer experience, supply chain, data, and digital transformation. Bring industry insights and innovation to help clients achieve measurable business outcomes. Collaborate across Accenture capabilities ...

opportunity with a leading technology organisation, working with enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote … endpoint malware protection, endpoint security tooling and the use of AI within security environments. The Security Consultant - Endpoint Malware & AI will have strong experience deploying and configuring recognised endpoint technologies such as Trellix, Symantec and CrowdStrike, with Palo Alto Cortex XDR experience highly beneficial as XDR will ...

transformation initiatives across our group portfolio. You’ll manage end-to-end delivery of technology projects, working with stakeholders across the business to improve customer experience, operational performance and business value. What you’ll do: Deliver cross-functional IT and business transformation projects Manage project plans, risks, budgets … with internal teams and third-party vendors Support Agile and Lean delivery practices Drive continuous improvement across delivery frameworks What we’re looking for: Experience delivering technology-enabled change projects Strong stakeholder and communication skills Knowledge of Agile and Waterfall methodologies Experience managing budgets and project governance ...

efficiency to complex device supply chains. As Service Delivery Manager , you’ll play a key role in ensuring the successful operational delivery of customer programmes. Working closely with the Operations Director and cross-functional internal teams, you’ll help drive actions forward and ensure customers receive a consistently high … level of service. Key responsibilities include: • Managing customer tickets and operational requests • Tracking action plans and ensuring deliverables are completed • Preparing reporting packs and customer updates • Supporting QBRs and MBRs • Coordinating across internal teams to drive operational performance • Building strong relationships and ensuring a positive customer experience ...

looking regulatory roadmap across the 12 countries in which Michelin Connected Fleet operates Quality & Cross‐Functional Coordination Act as the primary entry point for Customer Experience & Services (CxS) Quality, ensuring issues are correctly analysed, prioritised and addressed Work closely with Quality leadership and key stakeholders to connect quality … scalability and risk Provide regular, structured updates to senior leadership on progress, risks, and mitigation plans TO BE SUCCESSFUL YOU WILL LIKELY HAVE: Extensive experience in regulated technology or industrial environments (mobility, automotive, telematics, IoT or similar) Strong track record managing product certification, homologation or regulatory compliance across multiple ...

third-party studio integrating with our systems. Our Values We are honest - we value honesty in all aspects Bring the Olives - we offer premium customer experience Think Big - we believe in always striving for more Key Responsibilities: Own the product roadmap for a multi-market LiveOps platform, balancing … translate business needs into clear technical requirements. Represent initiatives in leadership and steering committee reviews, reporting progress to the Group CPO. Requirements: Proven experience as a Technical Product Manager or Product Manager working closely with backend/platform engineering teams Experience with iGaming, casino, sports betting, or another ...

PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop … execute the European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. ...

Digital team as a Associate Product Owner (Website Product Owner), playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … play a key role in the ongoing development and optimisation of Fenwick's website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements ...

working across: Platform consolidation & system migration Technology modernisation & integration Agentic AI & intelligent workflows Digital & business transformation AI governance Target Operating Model transformation Service design & customer experience You'll bring these workstreams together into a coherent roadmap, ensuring complex technology change delivers meaningful business outcomes. Why this role … delivery teams Help embed AI into the organisation Create the foundations for an AI-first business We're looking for a Programme Manager with experience delivering complex technology transformation - particularly system migration, platform consolidation, integration or large-scale technology change . Experience in AI, automation, digital transformation ...

improving conversion rates, and turning traffic into profitable sales. The ideal candidate will bring deep expertise in ecommerce optimisation, performance marketing, data usage, and customer insight to drive measurable improvements while delivering a seamless customer experience across channels. #J-18808-Ljbffr ...

Senior Systems Engineer London & South UK | Home-based with customer travel Package: 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share … relationships with technical stakeholders, infrastructure teams, IT leaders and channel partners Working closely with sales, post-sales and support teams to ensure a strong customer experience What we're looking for We need someone already operating in a customer-facing technical role, ideally as a: Senior Systems ...

Business Analyst — KYC Personal Key Deliverables Support analysis, design and delivery of strategic enhancements (including new customer journeys), translating business priorities into clear requirements and user stories. Produce outputs including process maps, writing customer communications, managing and tracking incidents etc. Work independently with Operations, Technology, Risk and Data … define requirements, manage priorities and remove delivery blockers. Support activities to identify opportunities to embed PKYC technology capabilities into BAU, improving operational efficiency, customer experience and control effectiveness. Own delivery from discovery through implementation, providing proactive stakeholder management without requiring day-to-day direction. ...

Designer Permanent | Hybrid | £50,000 - £55,000 Are you a talented UX Designer with experience in the online gaming and sports betting sector? We're partnering with an innovative and highly successful organisation seeking a creative, user-focused professional to help design engaging digital experiences that delight users … drive business success. This is an exciting opportunity to join a collaborative, forward-thinking team where your ideas will directly influence product development and customer experience. You'll be involved in the full design lifecycle, from research and concept creation through to delivery, helping to shape products used ...

Head of Data Product We've partnered with a brilliant FinTech business that's going through a major transformation across Data, Digital, Technology and Customer Experience. They're completely rethinking how customers and colleagues interact with the business and its platforms, all powered by large-scale, complex data click ...

Employment Type: Full-Time My client is an award-winning payments company transforming the way businesses and consumers move money. Through innovative technology, exceptional customer experiences, and a culture of continuous improvement, we are building the next generation of payment solutions click apply for full job details ...

will define the AI-ready data strategy, semantics layer, and MCP-first distribution approach that powers internal product teams, partner integrations, and AI-native customer experiences. This is a highly influential individual contributor role, shaping platform standards, adoption, and how ICIS delivers trusted market intelligence #J-18808-Ljbffr ...

Head of Data Product We've partnered with a brilliant FinTech business that's going through a major transformation across Data, Digital, Technology and Customer Experience. They're completely rethinking how customers and colleagues interact with the business and its platforms, all powered by large-scale, complex data. … with clear ownership, lineage, and metadata What You'll Be Doing Own a portfolio of data products within a specific domain, which could be Customer Data for example. Working on exciting innovations like building a Data Marketplace. Define product vision, strategy, roadmaps and success measures. ...

stacks, developing React-based agent and admin tooling, and debugging production issues on systems that serve tens of thousands of agents and millions of customer interactions. You work within architectures set by practice leads, and youre expected to pressure-test them, propose better patterns, and own the implementation quality … configuration over customization), surface trade-offs to practice leads, and document decisions Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling ...

access to high-speed mobile data in over 200 destinations through a fully digital eSIM platform. Our consumer app delivers a premium, app-first experience with instant activation, transparent prepaid pricing, and reliable multi-network coverage across key global markets. Trusted by millions of travellers worldwide, Nomad consistently ranks … highly across app stores and review platforms, reflecting a strong focus on product quality, ease of use and customer experience. Part of the LotusFlare ecosystem, Nomad combines startup speed with the backing of a Silicon Valley telecoms technology company whose cloud-native platform powers digital services for leading global ...

stop shop for estate agents and home builders. Our goal is to drive efficiency, speed up transactions, reduce risk, and improve the end-customer experience. Our platform is built on a proven C# and .NET foundation, and we're building what comes next on top of it. That means … Infrastructure as Code) Architecture: Microservices, Microfrontends, Event-driven architecture What You Need to Be Successful A strong background in TypeScript and C# with experience building modern, production-grade APIs and distributed systems. Proven experience with asynchronous, event-driven architecture and hands-on familiarity with AWS managed services including ...

market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities; Deliver measurable business outcomes across selection … data, experimentation, and strong operating mechanisms; Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: Proven experience leading product for a large-scale marketplace or platform business; Ability to operate at both strategic and execution levels in a fast-paced environment ...

Business - Retail Tech We are working with a high growth company which enables retail and fashion companies to scale globally, providing exceptional customer service and an excellent customer experience. The Opportunity The business is now looking for a Legal Counsel to join its small and growing legal team. … quickly and where everyone is working together to make things happen. About You A broad general commercial contracts background is key, most likely with experience acting for or working with a consumer business or a retail business. Additional experience in tech and digital as well as data privacy ...