Special Projects CX Manager
- Hiring Organisation
- ManpowerGroup
- Location
- City of London, London, United Kingdom
initiatives that enhance the overall customer experience and ensure digital compliance across our platforms. This role combines CX strategy , project management , and technical and legal coordination , with a focus on accessibility, data privacy, and vendor relationships. You’ll manage a diverse portfolio of projects — from accessibility compliance and cookie management … customer journey discovery, legal topics, and strategic partner activities. This position requires a strong understanding of digital customer experience, governance frameworks, and the ability to deliver results across multiple teams and stakeholders. Responsibilities: Accessibility & Compliance: Lead initiatives to ensure our digital properties meet accessibility standards (WCAG) Partner with UX, design ...