1 to 25 of 41 Performance Management Jobs in the City of London

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance More ❯

program. The successful candidate will demonstrate a deep understanding of cost-plus accounting models within large-scale UK central government IT environments and possess proven expertise in commercial contract management, financial planning, and stakeholder engagement. Reporting directly to the Client Partner and working in close collaboration with cross-functional leadership teams, the Financial and Commercial Manager will be a … data-driven forecasts and effective allocation of resources. • Coordinate and manage financial modelling, scenario planning, and cost estimation exercises for existing and future workstreams. • Monitor and evaluate the financial performance of the program, recommending adjustments and corrective actions as necessary. Cost Plus Accounting Management: Oversee the end-to-end cost-plus accounting processes, ensuring all allowable costs are … review, and present regular cost reports and variance analyses to internal and external stakeholders. Support the audit process by providing detailed cost records, justifications, and reconciliations on demand. Commercial Management & Contract Administration: Lead or oversee the commercial management of supplier and client contracts, including negotiation, performance management, and compliance monitoring. Draft, review, and negotiate client and More ❯

program. The successful candidate will demonstrate a deep understanding of cost-plus accounting models within large-scale UK central government IT environments and possess proven expertise in commercial contract management, financial planning, and stakeholder engagement. Reporting directly to the Client Partner and working in close collaboration with cross-functional leadership teams, the Financial and Commercial Manager will be a … data-driven forecasts and effective allocation of resources. • Coordinate and manage financial modelling, scenario planning, and cost estimation exercises for existing and future workstreams. • Monitor and evaluate the financial performance of the program, recommending adjustments and corrective actions as necessary. Cost Plus Accounting Management: Oversee the end-to-end cost-plus accounting processes, ensuring all allowable costs are … review, and present regular cost reports and variance analyses to internal and external stakeholders. Support the audit process by providing detailed cost records, justifications, and reconciliations on demand. Commercial Management & Contract Administration: Lead or oversee the commercial management of supplier and client contracts, including negotiation, performance management, and compliance monitoring. Draft, review, and negotiate client and More ❯

the re-procurement of the End User Workspace, Hosting, Managed Network, Unified Communications, Security Operations, Telephony and Wide Area Network. You will lead on commercial strategy, procurement planning, contract management, and supplier performance, ensuring compliance with council governance frameworks. Key Responsibilities include: Lead all procurement activities for digital, technology, and change services, including consultancy and ICT infrastructure Own … commercial strategy and procurement roadmap for DTaC Manage contracts, including renewals, change notices, and onboarding/offboarding of suppliers and applications Negotiate and maintain relationships with suppliers to drive performance, innovation, and value for money Ensure compliance with Council policies, governance frameworks, and regulatory requirements Oversee contract KPIs, performance monitoring, and quality assurance for ICT infrastructure and applications … 18m+) Continuously research industry best practices to improve efficiency, governance, and value extraction Experience and knowledge required: Proven experience in supplier management and public sector contract lifecycle management Strong negotiation skills with the ability to extract maximum value from contracts Experience in leading procurement strategy, contract governance, and supplier performance management Knowledge of public sector legislation More ❯

the re-procurement of the End User Workspace, Hosting, Managed Network, Unified Communications, Security Operations, Telephony and Wide Area Network. You will lead on commercial strategy, procurement planning, contract management, and supplier performance, ensuring compliance with council governance frameworks. Key Responsibilities include: Lead all procurement activities for digital, technology, and change services, including consultancy and ICT infrastructure Own … commercial strategy and procurement roadmap for DTaC Manage contracts, including renewals, change notices, and onboarding/offboarding of suppliers and applications Negotiate and maintain relationships with suppliers to drive performance, innovation, and value for money Ensure compliance with Council policies, governance frameworks, and regulatory requirements Oversee contract KPIs, performance monitoring, and quality assurance for ICT infrastructure and applications … 18m+) Continuously research industry best practices to improve efficiency, governance, and value extraction Experience and knowledge required: Proven experience in supplier management and public sector contract lifecycle management Strong negotiation skills with the ability to extract maximum value from contracts Experience in leading procurement strategy, contract governance, and supplier performance management Knowledge of public sector legislation More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

the leadership members as needed. You will be a cultural champion for Termgrid, helping to successfully weave our values throughout the employee experience. What You’ll Do 📦Employee Lifecycle Management Own the onboarding and offboarding experience across all geographies, ensuring a seamless and thoughtful transition at every stage. Manage offer letters, employment agreements, background checks , and compliance documentation. 📈 Performance & Talent Development Design and manage the performance review process and help foster a culture of continuous feedback and growth. Support managers in goal-setting, career pathing, and employee development initiatives. 💰 Compensation & Benefits Lead compensation benchmarking and ensure our salary structures are competitive and equitable. Manage our equity options program , including employee education and compliance. Set up and manage … A track record for implementing at pace and measuring success of HR initiatives. Ability to manage change and minimise complexity. Experience owning and evolving core HR programs such as performance management, compensation design and employee onboarding. Excellent project management and organizational skills. High empathy, discretion, and a strong sense of integrity. A proactive, hands-on operator who More ❯

senior leaders and their teams to align people strategies with business goals. You'll serve as a trusted advisor, coach, and consultant on all aspects of organisational effectiveness, talent management, leadership development, change management, and employee engagement—while navigating the nuances of operating at scale and across regions. Duties include: Partner with GTM and cross-functional business leaders … translate them into actionable people plans Provide data-driven insights and guidance on org design, workforce planning, and succession strategies Lead the execution of core HR processes such as performance management, compensation reviews, talent calibration, and engagement surveys Act as a coach and advisor to senior leaders and managers, fostering a high-performance and inclusive culture Collaborate … HR Centers of Excellence (COEs) to implement scalable and consistent programs across regions Support organisational change initiatives, M&A integrations, and global scaling efforts with strong communication and change management strategies Use HR metrics and analytics to influence decisions and measure impact Ideal European countries you’ve supported will include France, Germany and the Netherlands. This is a hybrid More ❯

senior leaders and their teams to align people strategies with business goals. You'll serve as a trusted advisor, coach, and consultant on all aspects of organisational effectiveness, talent management, leadership development, change management, and employee engagement—while navigating the nuances of operating at scale and across regions. Duties include: Partner with GTM and cross-functional business leaders … translate them into actionable people plans Provide data-driven insights and guidance on org design, workforce planning, and succession strategies Lead the execution of core HR processes such as performance management, compensation reviews, talent calibration, and engagement surveys Act as a coach and advisor to senior leaders and managers, fostering a high-performance and inclusive culture Collaborate … HR Centers of Excellence (COEs) to implement scalable and consistent programs across regions Support organisational change initiatives, M&A integrations, and global scaling efforts with strong communication and change management strategies Use HR metrics and analytics to influence decisions and measure impact Ideal European countries you’ve supported will include France, Germany and the Netherlands. This is a hybrid More ❯

rapidly onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training … of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and Process Management: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and strong attention to More ❯

rapidly onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training … of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and Process Management: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and strong attention to More ❯

delivers great products. We’re looking for someone who loves developing people, creating clarity, and fostering an environment where engineers can do their best work. Your strength in line management, communication, and team culture will be key to our success as we scale. ‍ You will: Lead, mentor, and coach a team of engineers, supporting career growth, goal setting, and … regular performance feedback Build and maintain a strong team culture based on trust, inclusion, and psychological safety Help engineers focus by clarifying objectives, aligning priorities, and removing blockers Facilitate effective team rituals (e.g., sprint planning, retrospectives, 1:1s) and continually refine processes for better collaboration and flow Support hiring and onboarding, ensuring every new team member is set up … with at least 2 years managing or leading engineering teams A proven track record of building healthy, motivated, and effective teams in a SaaS or startup environment Excellent people management skills—you care deeply about individual growth and team dynamics Strong communication and facilitation skills, able to create alignment across engineering, product, and leadership Experience with hiring, onboarding, and More ❯

and we’ll be in touch if something suitable comes up that matches your skills and experience. Design and Construction at Kao Data is the engine behind our high-performance digital infrastructure. Our multidisciplinary team integrates architectural design, structural engineering, and advanced construction methodologies to deliver hyperscale data centres with precision and speed. Leveraging BIM, modular construction, and sustainable … practice in the field of Cost Management. Provide commercial insight and influence on projects throughout the delivery cycle on an independent and proactive basis. Inform procurement, value, and financial management activities. Identify, make and/or escalate legal and strategic decisions as appropriate. Develop internal cost benchmarking of construction prime costs, fees, cashflows, inflation and other data points necessary … to the development of business cases. Supervise cost consultant teams, including developing their appointments, setting to work and problem solving, and providing performance management and direction - as a subject matter expert. Engage with the business Finance function to ensure accurate pre-estimation of cashflows, CAPEX estimates and so forth. Lead activities to continually improve the speed and accuracy More ❯

and we’ll be in touch if something suitable comes up that matches your skills and experience. Design and Construction at Kao Data is the engine behind our high-performance digital infrastructure. Our multidisciplinary team integrates architectural design, structural engineering, and advanced construction methodologies to deliver hyperscale data centres with precision and speed. Leveraging BIM, modular construction, and sustainable … practice in the field of Cost Management. Provide commercial insight and influence on projects throughout the delivery cycle on an independent and proactive basis. Inform procurement, value, and financial management activities. Identify, make and/or escalate legal and strategic decisions as appropriate. Develop internal cost benchmarking of construction prime costs, fees, cashflows, inflation and other data points necessary … to the development of business cases. Supervise cost consultant teams, including developing their appointments, setting to work and problem solving, and providing performance management and direction - as a subject matter expert. Engage with the business Finance function to ensure accurate pre-estimation of cashflows, CAPEX estimates and so forth. Lead activities to continually improve the speed and accuracy More ❯

equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Key Responsibilities and Accountabilities Lead all customer analytics, performance, insight, optimisation, and forecasting across all Independent Media brands globally and for additional brands where Publisher Support Services contracts exist, with a specific focus on analysing and forecasting acquisition … findings effectively to SLT and C-suite teams while also developing this skillset within the team and the wider department. Develop a deep understanding of the drivers of trading performance at a customer segment level. Ensure the trading performance management structure runs effectively, overseeing trading meetings and insight packs to ensure week-to-week performance movements More ❯

equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Key Responsibilities and Accountabilities Lead all customer analytics, performance, insight, optimisation, and forecasting across all Independent Media brands globally and for additional brands where Publisher Support Services contracts exist, with a specific focus on analysing and forecasting acquisition … findings effectively to SLT and C-suite teams while also developing this skillset within the team and the wider department. Develop a deep understanding of the drivers of trading performance at a customer segment level. Ensure the trading performance management structure runs effectively, overseeing trading meetings and insight packs to ensure week-to-week performance movements More ❯

Your new role As a Senior ITBuyer, you'll lead procurement activities across IT and Soft Servicescategories, supporting the full lifecycle of third-party engagements-fromselection and onboarding to performance management and renewal. You'll act as atrusted advisor to stakeholders, lead RfX processes, negotiate contracts incollaboration with legal teams, and ensure alignment with third-party riskframeworks. You … ll also contribute to supplier relationship management, valueoptimisation initiatives, and continuous improvement of procurement practices. What you'll need to succeed You'll bring solidexperience in procurement project delivery, stakeholder engagement, andcontract negotiation with Tier 1 providers. Strong analytical skills,commercial acumen, and proficiency in Excel (including pivot tables and charts)are essential. Experience in regulated industries and familiarity More ❯

. Balance high inbound lead volume (currently 85% inbound) with development of outbound strategies to hit growth goals. Own and refine the mid-market sales playbook: deal cycles, pipeline management, forecasting, and execution. Coach reps on mid-market to enterprise-level motions, ensuring they know how to navigate complex deals (average contract value £20–50k, 60-day cycle). … realise ROI in reducing bad hires and improving time-to-value. Recruit and retain top talent capable of thriving in a resource-limited, scaling environment. Build scalable reporting and performance management processes across the team. Act as a key member of the leadership team, contributing to GTM strategy and wider company growth. Requirements: 2–3 years of people … management experience, ideally having led a mid-market SaaS sales team. A track record of high individual performance prior to moving into management. Someone opinionated and objective in their approach - able to challenge assumptions and build rather than just follow a playbook. Strong coaching skills: can upskill reps on selling to multiple stakeholders (economic buyers, champions, influencers, blockers More ❯

month contract engagement. The ideal candidate will lead the design, implementation, and optimization of OneStream solution for a client, playing a critical role in driving financial transformation and performance management initiatives. Key Responsibilities: Lead the end-to-end implementation of OneStream solutions, including planning, design, configuration, testing, and deployment. Act as the primary liaison between business stakeholders and … dashboards. Solid understanding of accounting and finance principles (CPA, ACCA, or finance background a plus). Experience with data integration tools, SQL, and data transformation processes. Excellent communication, stakeholder management, and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: OneStream Certified Professional (OCP) or equivalent certification. Prior consulting experience with a More ❯

month contract engagement. The ideal candidate will lead the design, implementation, and optimization of OneStream solution for a client, playing a critical role in driving financial transformation and performance management initiatives. Key Responsibilities: Lead the end-to-end implementation of OneStream solutions, including planning, design, configuration, testing, and deployment. Act as the primary liaison between business stakeholders and … dashboards. Solid understanding of accounting and finance principles (CPA, ACCA, or finance background a plus). Experience with data integration tools, SQL, and data transformation processes. Excellent communication, stakeholder management, and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: OneStream Certified Professional (OCP) or equivalent certification. Prior consulting experience with a More ❯

in forecasting and consistent quota achievement. Requirements: Minimum 5 years’ experience in SaaS or FP&A software sales with proven success in account management. Deep understanding of financial processes, performance management, and planning cycles. Strong ability to engage and influence C-level executives. Excellent communication and presentation skills, with a consultative, value-driven approach. A proactive, collaborative mindset More ❯

global law firm on a 6 Month Fixed Term Contract basis. Key Responsibilities Provide day-to-day administration and technical support of the Workday system (Core HCM, Time & Absence, Performance Management, UK Payroll). Configure, troubleshoot, and optimise Workday modules and business processes. Analyse HR workflows and recommend enhancements to increase efficiency through automation and best practices. Manage More ❯

in forecasting and consistent quota achievement. Requirements: Minimum 5 years’ experience in SaaS or FP&A software sales with proven success in account management. Deep understanding of financial processes, performance management, and planning cycles. Strong ability to engage and influence C-level executives. Excellent communication and presentation skills, with a consultative, value-driven approach. A proactive, collaborative mindset More ❯

global law firm on a 6 Month Fixed Term Contract basis. Key Responsibilities Provide day-to-day administration and technical support of the Workday system (Core HCM, Time & Absence, Performance Management, UK Payroll). Configure, troubleshoot, and optimise Workday modules and business processes. Analyse HR workflows and recommend enhancements to increase efficiency through automation and best practices. Manage More ❯