26 to 50 of 64 Support Analyst Jobs in the City of London

Job Title: Senior Application Support Analyst Location: London (hybrid) Contract: 6 months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting More ❯

D365 F&O Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F&O Support Analyst to provide 1st and 2nd … elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the status of problems to the … in a timely manner. Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool and Azure Dev Ops (when required). Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution. Remote Support management of customer issues when required. Complete service request More ❯

Application Support Analyst – Front Office/Trading Systems 💷 £400–£600 per day | Inside IR35 | 12 month rolling contract 📍 Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯

We are currently recruiting for a Technology Support Analyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology Support Analyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining, and upgrading … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯

Join to apply for the Senior Application Support Analyst role at LSEG (London Stock Exchange Group) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated … or DevOps. Ability to work both independently and in teams. OUR VALUES AND CULTURE: We value integrity, partnership, excellence, and change. Our culture emphasizes diversity, innovation, and sustainability. We support our employees' growth and foster an inclusive environment where everyone can thrive. ADDITIONAL INFORMATION: We offer comprehensive benefits, including healthcare, retirement plans, volunteering days, and wellbeing initiatives. We are More ❯

Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe … Acrobat, iManage, Litera ChangePro, InTapp Time, and BigHand Support remote computing solutions (VPN, VMware) and assist with videoconferencing across internal and external locations Configure, install, and maintain software, PCs, laptops, printers, and networking hardware Maintain accurate hardware inventory and coordinate equipment relocation Work collaboratively with other Technology team members on installations, upgrades, training, and documentation What You Bring A … skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯

Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of … have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for Guidewire applications in production. Liaise … interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst More ❯

Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell … side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation More ❯

Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client has recently been voted into the Fintech 100. They provide a market-leading Execution Management System for buy and sell side clients as well … as Algo Execution. As an Application Support Analyst, your main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor … critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation of software enhancements and upgrades. Collaborate More ❯

Support Analyst required for a 9-month maternity cover role, based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to £40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five . As the IT Support Analyst, you'll … be a key part of a five-person IT team, providing essential 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal for an ambitious IT professional eager to expand their skills, offering … significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops (hardware/software) Managing core networking protocols - TCP/IP More ❯

Support Analyst required for a 9-month maternity cover role, would be ideal for a recent graduate calbred person based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to £40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five . … As the IT Support Analyst, you'll be a key part of a five-person IT team, providing essential 1st & 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal for … an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated … technical support for a suite of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems … technical diagnostics. Log and escalate issues as necessary, ensuring regular review and resolution follow-up. Promote self-sufficiency by enabling users to resolve ‘how to’ queries independently. Maintain detailed support tickets using helpdesk software to identify trends and drive improvements. Escalate complex issues to 3rd level support or external vendors where applicable. Support demos, training sessions, and More ❯

Service Desk Analyst We're seeking an experienced Service Desk Analyst to join our London-based IT team, supporting users across our London and Amsterdam offices. In this hands-on role, you’ll provide 1st and 2nd line support, manage helpdesk tickets, assist with desktop deployments, and help maintain our IT infrastructure. What You’ll Do: Support … system and meet SLAs Deploy and maintain PCs and virtual desktops Assist with IT operations and asset management What You’ll Bring: 2–3 years in a corporate IT support role (financial services a plus) Strong desktop troubleshooting and M365 experience Familiarity with helpdesk systems and SLAs Excellent communication skills Join a collaborative team where your expertise will drive More ❯

Applications Support Analyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications Support Analyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving continuous improvements, and maintaining strong operational processes. You’ll work More ❯

Helpdesk and Desktop Support Analyst Our Client a retail bank ?" based in the City London ?" is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote … and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal … banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills More ❯

Social network you want to login/join with: Application Support Analyst - Assistant VP - Commodities Front Office, London (City of London) Client: Lorien Location: London (City of London), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: 6 month contract - Inside IR35 Our industry-leading investment banking … client is looking for an Application Support Analyst - Assistant VP - Commodities Front Office on a 6-month contract. Key Responsibilities As a member of the team, support the global commodities in-house platform, critical for front-to-back functionality including pricing, risk management, market data sharing, P&L reporting, settlements, physical scheduling, trade confirmations, and regulatory reporting. … Key daily tasks include: Proactively monitoring the system Configuring the system Analyzing and resolving production support technical and functional issues Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office, and keeping them informed of system issues and changes affecting them Logging incidents Key Skills This role requires strong problem-solving and communication skills. The More ❯

Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯

Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior Desktop Support Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience … in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software appropriate to … business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working with a More ❯

Senior Service Desk Analyst – SC Cleared London – 3 month contract – Start ASAP We are seeking a skilled and customer-focused Level 2 Service Desk Analyst to join a dynamic IT support team, responsible for providing second-line technical support across a wide range of IT systems, hardware, and software. This role involves ticket escalations from Level …/11 and M365 Outlook, Teams, OneDrive and SharePoint. Active Directory and Group Policy administrator Experience supporting users with Remote access such as VPN, Citrix, etc. Ability to support end-user hardware (laptops, desktops, mobiles & printers) Exposure to ITSM platforms such as ServiceNow, Jira or BMC Remedy. Maintain accurate and detailed documentation of issues and resolutions in the ticketing … our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below More ❯

are known for their innovative approach, market-leading infrastructure, and a strong presence in both the UK and EU financial services sectors. Job Description The responsibilities of the Graduate Support Analyst include: Maintaining and operating multiple exchange platforms, ensuring smooth daily operations. Providing first-line support via calls and help desk systems, escalating issues where necessary. Troubleshooting More ❯

Application Support Analyst – Higher Education - £370 pd Inside IR35 Our London based higher education client now has a great opportunity for an Application Support Analyst to join them on a 6-month contract assignment. This is a really interesting role for a talented professional to join a globally recognised organisation. The Application Support Analyst will be responsible for providing first-line support using an ESM ticketing system and will support and triage issues in line with standard ITIL processes. They will be doing basic scripting in Python, and will have working knowledge of Linux and AWS. Key Skills: First-line support experience Working knowledge of Linux (essential) Familiarity with standard More ❯

Social network you want to login/join with: Application Support Analyst, london (city of london) col-narrow-left Client: Harrington Starr Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Harrington Starr have recently partnered with … a fast growing, Trading solutions company based in London. They are looking for a Graduate Application Support Analyst with great technical knowledge to support their clients business applications. This role looks at supporting clients both within London and within the EMEA region. The role will involve providing level 1 support. This role has a lot of career … The role requires the following: Motivated to break into the Financial IT space. Recent Graduate/Entry Level. Experience with Linux command lines. Being keen to work in a Support role. Good level of communication and motivation to learn and expand their knowledge within the Trading space. This is a fantastic opportunity to be at an expanding organization who More ❯

Fixed Income Support Analyst Location: London Contract Type: Contract (Duration to be confirmed) Working Hours: On-site coverage between 07:00–18:00 (rotational shifts); out-of-hours and weekend support expected as needed Overview: Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS … This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes. Key Responsibilities: Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and … availability. Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams. Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance. Support business, regulatory, and security-driven IT projects across global entities. Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports. Participate in early More ❯

AV Support Technician/Audio Visual Support Analyst A fantastic opportunity has arisen for a AV Support Technician/Audio Visual Support Analyst to join our London based global Law firm on a permanent basis. AV Support Technician/Audio Visual Support Analyst Summary: This is an excellent opening for an … AV Support Technician, for a chance to work with a leading brand and learn lots on the job. Specialising in Audio Visual, Video Conferencing and Unified Communications solutions. AV Support Technician/Audio Visual Support Analyst Key Responsibilities: • Provide 1st/2nd line troubleshooting for AV systems globally • Conduct daily morning meeting room testing • Hosting remote … meeting and webinar, including set up and management of polling, Q&A and breakout rooms • Event Support- preparation/rehearsals/live event management AV Support Technician/Audio Visual Support Analyst Attributes/Skills: • Experience with supporting the following technologies: o Microsoft Teams Rooms (Crestron, Polycom, Logitech) o AV Peripherals – Shure, Q-SYS, Biamp, Nureva More ❯

Trade Floor Support Role: IT Analyst This is an exciting opportunity as an IT Analyst to work for one of the leading financial institutions in London. As an IT Analyst, you will be joining a dynamic team that supports a trading floor environment, ensuring the smooth operation of IT systems and providing high-quality support to business lines. Hybrid Role - Central London Based - Rolling Contract role Responsibilities include: Delivering daily IT support to ensure the smooth operation of the trading floor environment. Managing local assets and addressing proximity tickets efficiently. Collaborating with various teams to ensure seamless communication and support. Keeping processes and documentation updated and aligned with standard procedures. Providing support … PowerShell and Unix administration. Experience in trading floor support. Strong problem solving abilities and capability to perform under pressure. If you would like to know more about this IT Analyst role, please apply now More ❯