1 to 25 of 35 Customer Experience Jobs in the East Midlands

Customer Experience - French speaking Maternity Contract 18 months FTC Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent French speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

looking for a commercially minded Senior Marketing Analyst to join our Customer Insight team. Working in a multi brand EMEA department, you'll engage with advanced customer databases that uniquely links online and offline behaviour, enabling true end-to-end customer journey understanding and more effective communication … planning. By translating complex data into clear, actionable insight, you'll support marketing strategy, financial planning, and customer experience improvement across the business—playing a key role in how we understand and engage our customers in a fast-changing digital landscape. Key Responsibilities As part of the Customer ...

looking for a commercially minded Senior Marketing Analyst to join our Customer Insight team. Working in a multi brand EMEA department, you'll engage with advanced customer databases that uniquely links online and offline behaviour, enabling true end-to-end customer journey understanding and more effective communication … planning. By translating complex data into clear, actionable insight, you'll support marketing strategy, financial planning, and customer experience improvement across the business—playing a key role in how we understand and engage our customers in a fast-changing digital landscape. Key Responsibilities As part of the Customer ...

Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth … will not just support the sales process - you will actively help shape it, ensuring accuracy, visibility, and momentum across every stage of the customer lifecycle. Key responsibilities Manage and respond to customer queries, ensuring a professional and timely resolution experience Produce accurate KPI and usage reports using ...

teams. You will bring leadership, innovation, and modern technical approaches to help the business operate at scale and deliver a consistent, high-quality global customer experience—strengthening RS Group’s position as the first choice for customers worldwide. With significant investment already made in enterprise content systems … commercial outcomes Strong communication skills with experience presenting technical solutions and building stakeholder alignment Proactive in identifying opportunities to improve UX and CX through data and insight Behavioural Skills Proven track record of delivering results and taking ownership of outcomes Strong customer-first mindset in all aspects ...

business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * . SKILLS AND EXPERIENCE REQUIRED As a Presales Quote Specialist, you will play a critical role in enabling our sales and presales teams to move faster and more efficiently. … lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong ...

business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * . SKILLS AND EXPERIENCE REQUIRED As a Presales Quote Specialist, you will play a critical role in enabling our sales and presales teams to move faster and more efficiently. … lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong ...

delivery sheet. To be responsible for communicating with the Logistics/Installation Management any issues regarding delivery of equipment to the customers. Providing customer training in use of equipment being delivered. Removal of traded in equipment from customer premises as and when instructed ensuring they have been correctly … Health & Safety Regulations and adhere to them while working in company workshops. Attend training courses and meetings as and when required. SKILLS AND EXPERIENCE REQUIRED Collaborates with others to achieve a common goal, communicating in all forms in an appropriate manner. Have a working knowledge of EU Driving Regulations ...

form of a 12 month fixed term contract to join our User Research team within Experimentation & Insights in Digital. Passionate about making digital products customer-centric? Fascinated with human behaviour? You could be our next customer advocate who can help our product teams make insight led decisions … digital team. You'll have the opportunity to work across healthcare and beauty as we work with our product teams to build a more customer-driven product lifecycle. As a user researcher, your role is to evaluate how customers are interacting with a product or service. You illustrate these ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical … challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance and administration support … continuous improvement. Conduct regular service reviews, performance reporting, and governance forums with the supplier. Challenge, influence and drive improvements where service performance, quality or customer experience does not meet expectations. Ensure the service desk delivers effective incident, request, problem and escalation management. Act as the service owner ...

Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

looking for a CIAM Engineer to join their team. Job Description As CIAM Engineer, your main responsibilities will include: Implementing Authentication Enhancing Customer Experience Ensuring Security & Compliance Managing User Lifecycle Fraud Reduction System Integration Experience Required: Minimum 7 years' experience: Protocols: OAuth2, OIDC, SAML ...

very well regarded and world leading client based in new offices in Lutterworth is now in the market for a Customer Support Administrator to join their Client Services Team in Lutterworth. The role is very varied and this position is being offered initially for a 6-month duration, with … most prestigious companies to work for in this area. Principal Purpose The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service, ensuring timely logging, high accuracy and proactive and detailed maintenance of cases ...

role sits within a collaborative digital environment focused on improving site performance, launching new features, and ensuring content is accurate, up to date, and customer-focused. The Role You'll work closely with content editors, developers, QA teams, and wider stakeholders to manage website updates, support campaigns, and drive … through automation and AI Run scripts, bulk updates, or integrations where required Maintain high standards of accuracy, organisation, and attention to detail About You Experience managing web content within a CMS environment Strong communication skills and ability to work in a fast-paced team Technically minded with an understanding ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

join our new Systems and Business Improvement Team, focused on proactive change and reducing manual processes for our operational teams while improving the customer experience. We support data capture, system maintenance, and continuous improvement across our workstreams, reporting, and data visualisation. Following a discovery phase reviewing our technical architecture … Services team, ensuring a shared knowledge and understanding of systems support. Helping to deliver the approved IT strategy, ensuring alignment to business/customer need and to the business operating environment. Work flexibly in the interests of the service this may include undertaking other duties or attending various office ...

industry. As a Online Marketing Assistant, you will support the planning and delivery of online marketing activity that helps promote travel products, destinations, and customer experiences across digital channels. KEY DUTIES Support the creation and scheduling of content for social media, websites, and email campaigns Assist with updating website ...