1 to 25 of 31 ITIL Jobs in the East Midlands

their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company ...

understanding of Active Directory and Entra ID (Azure AD) Desirable: PowerShell scripting and automation Windows Autopilot Print management solutions (Papercut, Universal Print) ServiceNow or ITIL-based environments Experience working in large enterprise or regulated environments Benefits Hybrid working model Clearly defined 3rd line role (not service desk) Opportunity ...

service, communication, and problem-solving skills. Professional, discreet, and able to handle sensitive information. Desirable: Experience with legal applications, networking, or remote working technologies. ITIL Foundation or Microsoft certifications. Personal Attributes: Approachable, patient, and service-oriented. Detail-focused, collaborative, and adaptable. Working Arrangements: Office-based with some hybrid working depending ...

Excellent communication and customer-service mindset Ability to prioritise workload in a fast-paced environment Experience mentoring or supporting other team members Understanding of ITIL methodology (preferred) What to Expect A supportive and friendly working environment. Mix of on-site work across multiple locations. Occasional short-notice travel. TOIL ...

wider context of IT Service Delivery. Comply with the Change Management & Incident Management Process, Service Request and Major Incident Process and all other documented ITIL processes. Where appropriate identify and escalate incidents to the Third line support/Service Delivery Manager when the situation requires such actions to take place. ...

customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness The setup: It’s an onsite role at the Hinckley Leicestershire offices, and operates on a shift basis with some weekend work (One weekend ...

Essential 3+years experience supporting dynamic365. Experience working in It Support Within a busy environment, including remote user support. Qualifications Microsoft Dynamics 365 certifications (desirable) ITIL Foundation (desirable) MCP (desirable) or equivalent qualification or experience Apply If you feel you match our requirements and are looking for your next career challenge ...

technical colleagues, suppliers, and leadership. Effective collaboration skills, with experience working alongside contractors, MSPs, and cross-departmental teams. Relevant IT certifications (e.g., Microsoft, ITIL, CompTIA) desirable. If you feel you have the skills and experience to step into this exciting IT Manager position, please apply below ...

Email filtering technologies o Web filtering technologies Experience delivering system integrations across business functions. Strong documentation skills with a structured, process-driven approach. ITIL Foundation certification (desirable)Top of Form Bottom of Form ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

especially Excel and Outlook. Basic data entry and analysis skills; exposure to Power BI is a plus. Understanding of IT asset lifecycle and logistics. ITIL awareness is desirable. Familiarity with endpoint management tools such as Microsoft Intune, SCCM, and AirWatch is desirable. Understanding of software asset management and cost optimisation. ...

replenishment or supply chain systems is beneficial. Knowledge of SQL, Work Query, Blue Yonder ASR/AWR, or AS400/iSeries is an advantage. ITIL Foundation or similar service management knowledge is useful (training can be provided). About The Company Booker is the UK's leading food & drink wholesaler. ...

mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence on the phone. Customer service experience (IT experience is a bonus). Good ...

mailbox requests and basic troubleshooting. Log and manage tickets accurately in the ITSM tool. Escalate issues when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence on the phone. Customer service experience (IT experience is a bonus). Good ...

Checkpoint, Juniper) Experience with load balancers and authentication technologies Proven problem-solving skills and ability to work under pressure Excellent communication and organisational skills ITIL process knowledge and experience in a NOC or multi-customer environment ...

managers and key stakeholders Essential Skills Expertise in window 10 and 11 Hands on experience with SCCM, microsoft intune and Autopilot Solid understanding of ITIL frameworks Prior experience of working in a corporate environment 4 Months Contact | £200 a day inside IR35 | 5 days onsite (Newark) If you are looking ...

ability to work independently in a remote setup Nice to Have ServiceNow certifications (e.g. ITSM, LSD, CSA, CIS) Experience working in agile or ITIL-aligned environments Exposure to additional ServiceNow modules beyond core ITSM What’s on Offer Salary up to £70,000 depending on experience Mostly remote working with ...

Excellent problem-solving skills and ability to manage multiple priorities. Strong knowledge of data protection and IT compliance requirements. Desirable: Relevant professional certifications (e.g., ITIL, Microsoft Certified, CompTIA, Prince2). Experience managing IT projects from inception to delivery. Knowledge of ERP systems or other business-critical software. Knowledge of extraction ...

Methodical, organised, and able to manage competing priorities. Desirable: Knowledge of integrations, testing/QA processes, reporting tools (Power BI/SSRS), or PowerShell. ITIL Foundation or similar certification. Working Arrangements: Based from Spalding, Alconbury, Birmingham or Nottingham , with some hybrid working. Occasional out-of-hours work for upgrades ...

Capable of analysing non complex IM&T faults and software queries Knowledge of a range of IT work procedures and practices Desirable Knowledge of ITIL Processes and Functions Skills Essential Able to communicate in a support environment verbally or written Able to manage user IT accounts through the lifecycle Able ...

sector. IT Knowledge in relevant areas (e.g. data security; cloud computing; data loss prevention; software development methodologies; etc.) Relevant professional qualifications (e.g. CISA; CISSP; ITIL; CISM) desirable Daily you can expect to be involved in the following: Assist the assigned Audit Lead in developing the scope of internal audit reviews ...

including CRM/ERP implementations Full knowledge of Agile, Waterfall and Lean methodologies Up to date knowledge of IT security and governance compliance standards ITIL certified highly advantageous Demonstrable proficiencies in working with Salesforce, Atlassian Suite, MS 365 and Sage advantageous Confident communicator on all levels, including stakeholders Ability ...

requests within role based access control (RBAC) and segregation of duty (SoD) guidelines Providing task and administrative support as necessary for technology operations IAM, ITIL and security related processes Regular reviews, maintenance and housekeeping of access records and IT operations artefacts About Us Frontier is a successful and growing business. ...

Nice to have but not essential * Experience supporting ERP, CRM, Finance or SaaS platforms * SQL or reporting experience * Exposure to change management, ITIL or release processes What you'll get * A role with genuine ownership, not just reactive support * Exposure to multiple systems and how they connect across the business ...

ability to engage stakeholders across the organisation Desirable Experience managing offshore development teams alongside in-house teams Commercial awareness and understanding of organisational priorities ITIL Foundation certification (v3 or v4) Interested? Please Click Apply Now! IT Manager - Mansfield, Nottinghamshire ...

similar integration systems. Experience on Azure or other cloud-based platforms including AI services. PowerPlatform/PowerApps/PowerAutomate experience. IT Service experience (ideally ITIL exposure). The ability to create high-level and low-level technical designs to meet business requirements. Understanding of development principles and lifecycles relating ...