escalation point for junior technicians. Document all maintenance activities in CMMS and ticketing systems accurately and promptly. Mentor maintenance personnel, enhancing their skills in automation, controls, and robotics. Lead rootcauseanalysis for major downtime events and drive corrective actions. Serve as a network-wide resource for technical issues and lead cross-site investigations. Collaborate with engineering … and schematics. Experienced in both reactive and preventive maintenance, with a strong track record in handling second-line escalations. Familiar with CMMS systems and material handling technologies, including flow analysis and process monitoring. Confident communicator and mentor, capable of coaching junior engineers and acting as a proxy for senior automation engineers. Experienced in leading RootCauseAnalysisMore ❯
disciplinary teams, ensuring alignment with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, rootcauseanalysis, and continuous integration processes What We’re Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development … Fitnesse, Cucumber), and hardware debuggers (e.g., Lauterbach) is beneficial. Familiarity with configuration management, including version control, automated build systems, release management, and technical documentation. Strong analytical skills in requirements analysis, user story development, backlog management, and estimation. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and influence stakeholders. Experience in industrial printing or related More ❯
disciplinary teams, ensuring alignment with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, rootcauseanalysis, and continuous integration processes What We’re Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development … Fitnesse, Cucumber), and hardware debuggers (e.g., Lauterbach) is beneficial. Familiarity with configuration management, including version control, automated build systems, release management, and technical documentation. Strong analytical skills in requirements analysis, user story development, backlog management, and estimation. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and influence stakeholders. Experience in industrial printing or related More ❯
disciplinary teams, ensuring alignment with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, rootcauseanalysis, and continuous integration processes What We’re Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development … Fitnesse, Cucumber), and hardware debuggers (e.g., Lauterbach) is beneficial. Familiarity with configuration management, including version control, automated build systems, release management, and technical documentation. Strong analytical skills in requirements analysis, user story development, backlog management, and estimation. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and influence stakeholders. Experience in industrial printing or related More ❯
Derbyshire, Burton upon Trent, Staffordshire, United Kingdom
Amtis Professional Ltd
infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to rootcauseanalysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Experis
similar. Set up monitoring, alerting, and logging frameworks (Datadog, LogicMonitor, SolarWinds). Collaborate closely with Cloud and FinOps teams to align infrastructure, cost optimisation, and delivery. Lead incident response, rootcauseanalysis, and post-mortem processes. Mentor engineers and promote a DevOps-first mindset across teams. What You'll Bring Proven experience building DevOps capabilities from scratch. More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough rootcauseanalysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯
Grantham, Lincolnshire, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and rootcauseanalysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯
Boston, Lincolnshire, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and rootcauseanalysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and rootcauseanalysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
Competencies * Proven experience in a 3rd Line Support role within IT and/or Telecoms. * Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. * Proficient in rootcauseanalysis and incident resolution. * Deep understanding of Entra ID, Azure Compute, Intune, networking protocols, firewalls, and VoIP. * Ability to support technical aspects of new customer deployments More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
and be part of a team that values collaboration and innovation. Youll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing rootcauseanalysis to managing change requests and supporting compliance, youll play a key role in keeping our customers environments running smoothly. What youll do Manage and resolve More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Chase Taylor Recruitment Ltd
this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards RootCauseAnalysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new Engineers Sign Off Engineers Competence More ❯
northamptonshire, midlands, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
tasks (e.g., asset organisation, event prep checklists). Prepare for peak season by building templates, automations, and onboarding resources. Support the wider team by testing new features and providing rootcauseanalysis for recurring issues. About You (Required) Customer-focused — you always put customers first, treating queries, complaints and refunds with the respect and detail that they More ❯
Sufficient test experience of both hardware and software Experience of electronic circuit diagrams, test equipment and specifications Knowledge of Test Stands, National Instruments or other test tools Knowledge of RootCauseAnalysis Ideally qualified in Electronics or a related discipline This is a great opportunity to join a large, highly successful company, who are very profitable and More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Akkodis
data. Key Responsibilities: Oversee daily management and maintenance of data systems. Ensure robust data system security and patching. Support the team in producing Data and ETL services. Conduct data analysis, design, and remediation activities. Engage in transformation activities and champion change agendas. Identify and propose enhancements for data-centric processes. Create high-quality functional and technical documentation. Resolve problems … and conduct rootcause analysis. Research and develop skills in new technologies. Participate in data quality analysis and improvement of data lakes, warehouses, and marts. Job Specific Competencies: Extensive experience with MS Stack as a DBA Proficient in TSQL, SSIS, and SSRS. Skilled in SPROC and Function development. Experience in Azure SQL, Azure Analytics, or similar (or More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Akkodis
data. Key Responsibilities: Oversee daily management and maintenance of data systems. Ensure robust data system security and patching. Support the team in producing Data and ETL services. Conduct data analysis, design, and remediation activities. Engage in transformation activities and champion change agendas. Identify and propose enhancements for data-centric processes. Create high-quality functional and technical documentation. Resolve problems … and conduct rootcause analysis. Research and develop skills in new technologies. Participate in data quality analysis and improvement of data lakes, warehouses, and marts. Job Specific Competencies: Extensive experience with MS Stack as a DBA and Data Developer. Proficient in TSQL, SSIS, and SSRS. Skilled in SPROC and Function development. Experience in Azure SQL, Azure Analytics More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service … life cycle. Excellent leadership and team management skills, with the ability to motivate and guide a team towards achieving common goals. Demonstrated experience in incident management, problem-solving, and rootcause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Remarkable Jobs
and related hardware. Conduct scheduled maintenance inspections and proactive service visits. Respond to reactive faults and attend breakdowns within SLA timeframes. Use remote platforms to identify issues and provide rootcause analysis. Collaborate with engineers, surveyors, and support teams to ensure service excellence. Maintain ISO-compliant documentation, reporting, and technical records. Support wider engineering projects including installations, signage More ❯