1 to 25 of 66 Root Cause Analysis Jobs in the East Midlands

help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

CMMS) and ticketing systems as appropriate.Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics.Lead root cause analysis of major downtime events.Act as a network resource for technical issues and lead network-wide root cause analysis.Develop … track record of handling second-line escalations and completing CMMS (Computerized Maintenance Management System) tasks.Adept in material handling systems, with exposure to flow analysis, capacity visualization, and process monitoring.A confident communicator and mentor, capable of coaching junior engineers and stepping in as proxy for senior automation engineers when required.Experienced ...

data across multiple service plants. A key part of your role will be understanding where processes are not performing as they should, identifying the root cause and turning that insight into practical improvements. You will work with managers and cross-functional teams to improve areas such as order … process documentation, governance controls and user guidance, providing training to strengthen capability and ensure process consistency. Use KPIs, digital dashboards, root cause analysis and lessons learned to monitor performance, improve business transparency and translate operational issues into sustainable improvements. Apply Lean and continuous improvement methodologies to improve ...

develop ad-hoc PLC ladder code change• Familiarization with Siemens and/or Allen Bradley PLC processes and input/output modules.• Provide detailed analysis and testing of existing and new engineering solutions and components• Work with IT, FC Software and Operations Engineering to develop and update controls knowledge … training document for the Facilities Engineering team.• Be responsible for incident follow-up, root cause analysis and documentation.• Undertake industrial engineering design on existing material handling modules within European network• Provide technical documentation such as flow diagrams, conveyor and equipment layouts, installation details, schedules and budgets.• Support ...

major incidents and act as an escalation point for complex operational issues.Deliver against operational KPIs, SLAs, OLAs, and customer service targets.Drive continuous improvement through root cause analysis, problem management, automation, and defect reduction.Work closely with Engineering and Product teams to improve platform reliability, resilience, and operational readiness.Build … observability tools such as Dynatrace, Splunk, Grafana, ELK, Prometheus, or similar platforms.Strong working knowledge of Incident, Problem, Change, and Major Incident Management practices, including Root Cause Analysis (RCA).Excellent analytical and problem-solving skills, with the ability to make decisions under pressure.Strong communication and stakeholder management skills ...

fabrication drawings, specifications and customer requirements to ensure compliance. Monitor quality standards across welding, fabrication and assembly activities. Raise and manage non-conformances, supporting root cause analysis and corrective actions. Produce and maintain inspection and test plans, quality documentation and inspection records. Support internal and external audits … engineering drawings and technical specifications. Experience managing non-conformances and corrective actions. Experience carrying out inspections and maintaining quality documentation. Strong problem-solving and root cause analysis skills. Good understanding of welding and fabrication processes. Excellent communication skills with the ability to work effectively with production ...

equipment, and automated handling systems. Working closely with operational and support teams, you'll be responsible for preventative and corrective maintenance activities, fault diagnosis, root cause analysis, and continuous improvement initiatives that keep the operation moving. This is an excellent opportunity for a qualified engineer who enjoys … more! What youll do on a typical day: Carry out preventative and corrective maintenance across automated warehouse equipment and systems Diagnose automation faults, conduct root cause analysis, and implement effective repair solutions Ensure all engineering activities are completed safely, efficiently, and in line with site standards ...

site utilities and facilities maintenance including compressors, boilers, chillers, fire systems, and associated infrastructure. Assist with equipment commissioning, installation projects, and machine improvements. Conduct root cause analysis (RCA) on recurring faults and implement corrective actions. Maintain accurate maintenance records through a Computerised Maintenance Management System (CMMS). … pneumatics Welding and fabrication Mechanical assembly and alignment Reading mechanical engineering drawings Continuous Improvement The successful candidate will be encouraged to contribute to: Root cause analysis (RCA) TPM initiatives 5S activities Kaizen projects Maintenance strategy improvements Asset reliability and uptime improvements Preventative maintenance enhancements Health & Safety Ensure ...

design, implementation and support of customer incidents and projects.Create and maintain suitable customer infrastructure/service documentation.Work with problem management team to determine incident root cause analysis and provide appropriate countermeasures from similar issues from re-occurring.Provide occasional on-site support at customer sites to resolve incidents.Take … . Additional accreditations would be highly desirable. Relevant operational experience will be taken into consideration if certifications are absent.Proven experience of problem management/root cause analysisAbility to work in a busy helpdesk environment and good knowledge of general helpdesk operations.Excellent written and verbal communication skillsWhat we offerHybrid ...

escalations Act as the senior escalation point for 1st and 2nd Line engineersTake full accountability for technical outcomes and permanent resolutionPerform deep troubleshooting and root cause analysisWork with problem management to identify trends and preventative fixesNetwork Support, Engineering & Operational ChangeSupport and optimise network environments across the live managed … routing, switching, DNS, DHCP, firewalls)Proven experience in a 3rd Line or Senior Network Support role within an MSP or NOC environmentAdvanced troubleshooting and root cause analysis capabilityExperience working within structured ITIL-aligned support modelsHigh level of ownership and accountability for service outcomesStrong documentation discipline with ...

environments. Design and manage database backup, recovery, and disaster recovery solutions. Support database security, compliance, and governance requirements. Troubleshoot database issues and provide root cause analysis. Collaborate with application, infrastructure, and project teams throughout migration and deployment activities. Ensure database standards, operational procedures, and documentation are maintained. Essential … Expertise in database security, access controls, and compliance requirements. Experience converting or refactoring Oracle PL/SQL procedures for DB2 environments. Strong troubleshooting and root cause analysis capabilities. Experience supporting business-critical production database platforms. Desirable Skills Experience supporting IBM Maximo Application Suite (MAS) environments. Knowledge ...

tooling solutions.Supporting New Product Introduction (NPI) activities, including design reviews and on-time, on-budget product releases.Investigating manufacturing defects and process issues, identifying root causes, and implementing corrective actions.Driving continuous improvement and Operational Excellence (OpEx) initiatives across manufacturing operations.Collaborating with Engineering and Operations teams while supporting the development … design and deployment.Proficiency in Microsoft Office applications and experience using MRP/ERP systems, preferably SAP.Strong analytical and problem-solving skills, with experience conducting root cause analysis and implementing corrective actions.Excellent communication, presentation, stakeholder management, and negotiation skills, with the ability to influence and engage effectively ...

helping to continuously improve our security operations capability. Key responsibilities include: Monitoring and investigating alerts generated by our SIEM platforms Performing advanced threat triage, analysis and response activities Supporting incident response investigations and root cause analysis Acting as an escalation point and mentor for Tier ...

successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates, ensuring ...

related platform services. Implement monitoring, alerting and observability solutions using tools such as Azure Monitor and Application Insights. Support incident investigation, troubleshooting and root cause analysis to minimise disruption and improve platform reliability. Identify opportunities to improve system performance, scalability, resilience and operational efficiency. Contribute to disaster ...

services while managing connectivity, security and operational constraints. Significant experience of owning the support, troubleshooting and optimisation of live data pipelines , including proactive monitoring, root‐cause analysis, incident resolution, performance tuning and the prevention of recurring issues. Strong experience of leading technical engagement with stakeholders and third ...

Asset register Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing ...

tools to interrogate, manipulate, and validate complex datasets.Apply robust validation and quality assurance processes to all deliverables.Investigate data-related issues and client queries, conducting root cause analysis and communicating findings to both technical and non-technical audiences.Support the delivery of proof-of-concepts, new products, and data ...

performance, and effective production support. Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development. Manage major incidents, root-cause analysis, change management, disaster recovery, and business continuity. Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into ...

customer service processes and ways of working Managing customer enquiries across phone, email and digital channels Handling escalations and more complex customer issues Using root cause analysis to reduce recurring complaints and service issues Monitoring KPIs, SLAs, response times and customer satisfaction Developing and improving CRM usage ...

semiconductor cleanroom environment, performing wet etching processes while adhering to safety protocols.Utilise a variety of software applications, including specialist semiconductor manufacturing and data analysis systems.Adhere to all site health, safety, and environmental procedures.Qualifications & ExperienceHNC/HND, Bachelor's Degree, Master's Degree, PhD, or equivalent industrial experience in Semiconductor … semiconductor, photonics, compound semiconductor, MEMS, optoelectronics, silicon photonics, or other advanced manufacturing environments is highly desirable.Knowledge of SPC, DOE, Six Sigma, Lean Manufacturing, and root cause analysis methodologies.Strong analytical, problem-solving, and communication skills.Ability to work independently and collaboratively within multidisciplinary teams.Job Challenges:You will work within ...

semiconductor cleanroom environment, performing wet etching processes while adhering to safety protocols.Utilise a variety of software applications, including specialist semiconductor manufacturing and data analysis systems.Adhere to all site health, safety, and environmental procedures.Education/Qualifications/Skills/Competencies:HNC/HND, Bachelor's Degree, Master's Degree … semiconductor, photonics, compound semiconductor, MEMS, optoelectronics, silicon photonics, or other advanced manufacturing environments is highly desirable.Knowledge of SPC, DOE, Six Sigma, Lean Manufacturing, and root cause analysis methodologies.Strong analytical, problem-solving, and communication skills.Ability to work independently and collaboratively within multidisciplinary teams.Ability to work with minimal supervision ...

with the ability to independently develop and present compelling business cases, benefits realisation plans and ROI models, ensuring investment decisions are supported by robust analysis and clear value propositions Delivery, process improvement and risk management – proven capability in programme delivery, operating model design, process mapping, requirements definition and continuous … functions, simplifying complex concepts and influencing decision making at all levels Analytical thinking and independent working– strong analytical, problem-solving and organisational skills, including root cause analysis, ambiguity management and confident decision making, able to work independently with strategic direction, manage multiple priorities and delivery high quality ...

reliability, availability, performance, and effective production support.Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development.Manage major incidents, root-cause analysis, change management, disaster recovery, and business continuity.Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into effective ...

point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake root cause analysis with technical teams where required Collaborate with other teams (where required) to ensure efficient remediation and resolution Facilitate meetings both internal ...