disciplinary teams, ensuring alignment with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, rootcauseanalysis, and continuous integration processes What We're Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development … Fitnesse, Cucumber), and hardware debuggers (e.g., Lauterbach) is beneficial. Familiarity with configuration management, including version control, automated build systems, release management, and technical documentation. Strong analytical skills in requirements analysis, user story development, backlog management, and estimation. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and influence stakeholders. Experience in industrial printing or related More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯
Senior Data Analyst for a 6 Month Fixed Term Contract based in Nottingham. Job Overview This role will be responsible for providing up-to-date, accurate, and relevant data analysis to drive business decisions. The ideal person for this role thrives in fast paced environments with high levels of empowerment, and is focused on making a difference. You are …/analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and rootcauseanalysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Oliver James
satisfaction.Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct rootcauseanalysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
s degree with professional experience developing software. Significant professional experience developing software for Senior positions. Demonstrable record of developing high-quality embedded software for end-user products from requirements analysis to delivery. Demonstrable experience in a technical leadership role within a software team. Expert knowledge and experience with implementation skills such as object-oriented programming, pair programming, memory management … knowledge of C++ is required. Experience with Agile/Scrum development practices. Advanced knowledge of verification skills such as test-driven development, unit testing, code reviews, defect characterization, requirements analysis and planning skills such as user story development, backlog management, high-level estimation, and detailed estimation. Advanced configuration management skills such as revision control, continuous integration, continuous deployment, automated … SCONS, FitNesse, Lauterbach debuggers. Excellent interpersonal, written, and oral communication skills, with an ability to influence and build strong, credible relationships. Aptitude in engineering excellence processes such as FMEA, RootCauseAnalysis, Design of Experiments, etc. is a plus, but not required FPGA (VHDL) programming experience is a plus, but not required. Experience in an industrial printing More ❯
WHS stakeholders for the pillar(s) that you directly support. • Establish incident investigation, escalation and reporting structures within your area of responsibility to ensure timely notification and collaboration on rootcause analysis. • Ensure risks of maintenance operations are assessed and the reduction measures are implemented, policies and requirements are effectively communicated, sites have the ability to ask questions … starting with our customer needs and partner with stakeholders to identify and mitigate high-risk safety hazards, ensuring maintenance operations remain safe. We analyse incidents, review KPIs, and conduct rootcause investigations to drive continuous improvement. Through training, policy development, and engagement initiatives, we influence safe behaviours and strengthen Amazon's safety culture. Our work ensures that risk … influence safe behaviours by analysing human factors and fostering a positive safety culture through engagement initiatives. A core part of our role is examining KPIs, incidents, and events, conducting rootcauseanalysis to ensure lessons learned are adopted. Where applicable, we use these insights to shape safety interventions and proactively mitigate risks. We support RME teams by More ❯
Immingham, South Humberside, England, United Kingdom Hybrid / WFH Options
Chase and Holland Recruitment Ltd
system maintenance and housekeeping Required Skills & Experience: Broad knowledge of SAP S/4HANA functionality Excellent IT skills General programming knowledge or familiar with SQL scripts Problem solving and rootcauseanalysis Excellent organisational and communication skills Work well on own initiative and excellent attention to detail Capable of meeting strict deadlines If you are interested in More ❯
/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate, as needed, in incident resolution and problem management, including identification, diagnosis and rootcauseanalysis ensuring rapid resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT More ❯
/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate, as needed, in incident resolution and problem management, including identification, diagnosis and rootcauseanalysis ensuring rapid resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT More ❯
Coalville, Leicestershire, East Midlands, United Kingdom
Ibstock PLC
the working group, ensuring cross-departmental collaboration and accountability. Drive a culture of continuous improvement by identifying inefficiencies, analysing data and implementing solutions to improve machine reliability. Drive structured rootcauseanalysis (RCA) processes to eliminate recurring failures and establish sustainable corrective actions. Partner with safety, maintenance, engineering, production, and quality teams to align reliability initiatives with More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and rootcauseanalysis, helping to prevent future issues before they start. • Collaborate closely with 3rd Line teams to crack complex technical challenges and deliver high-quality fixes. • Go More ❯
with bank policies, including audit trails and rollback procedures. - Support audits with relevant deployment evidence. Continuous Improvement: - Promote DevOps best practices and streamline release processes. - Monitor metrics and perform rootcause analysis. Essential Skills & Experience: - Experience in Salesforce release management in regulated environments. - Knowledge of Agile, DevOps, and ITIL frameworks. - Proficient with Salesforce deployment tools (GitHub, Copado, Gearset More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify Group
our organisation. This position goes beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth RootCauseAnalysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and … incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving rootcause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in … to major incidents, ensuring swift resolutions and minimal operational downtime, combined with clear communication to stakeholders ranging from executives and senior managers to customers regarding progress, severity, and impact. RootCauseAnalysis (RCA): Conduct extensive RCAs for incidents to uncover underlying challenges, clearly communicate findings to relevant stakeholders, and ensure that all actions arising from RCAs are More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Contingency
insights in a change/transformation environment and presenting to stakeholders. As a Project Manager, your primary responsibilities will include: Supporting the Integrated Project Team with the generation and analysis Project data, and by performing analysis such as critical path, schedule risk analysis and Earned Value variance rootcause analysis. Liaising with other internal areas. … Presenting data and insight analytics to stakeholders. Supporting Senior Project Managers on the project. Ensuring contractual and programme baseline control management is adopted. Monthly collation and analysis of finance data such as schedule derived Estimates To Complete. Breakdown Structures to ensure effective cost and schedule reporting. Support to the Programme Risk & Opportunity Management Process with risk identification, documentation, and … risk analysis, including the tracking of mitigation and capture plans within the IMS as required. To be successful as a Project Manager, you will need to meet the following criteria: Strong MS Excel skills, using pivot tables and V-Lookups. Have experience with programme management and delivery. Able to gather, analyse and present data and insights. Experience in IT More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Cooper Parry
employee experience, and directly influence margin and value creation across the firm. You'll be getting stuck into a wide range of tasks, including; Process Optimisation Delivery Leading discovery, analysis, and redesign of core processes across multiple service lines and operational functions. Mapping current and future-state processes with clear visuals, evidence-based insights, and financial impact analysis. Identifying … service leads and the Transformation Team. Collaboration & Engagement Working across the business to understand operational challenges and co-designing solutions that work in practice. Facilitating workshops, user interviews, and root-causeanalysis sessions. Partnering with Technology, Business Operations, and Finance to align process changes with automation and digital capability. Acting as a key point of engagement with More ❯
be part of a team that values collaboration and innovation. You'll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing rootcauseanalysis to managing change requests and supporting compliance, you'll play a key role in keeping our customers' environments running smoothly. What you'll do Manage More ❯
as a Supplier Quality Assurance Engineer: Conduct assessments of incoming components, with a focus on PCBA suppliers and electronics. Develop and implement supplier inspection, testing and evaluation processes. Lead rootcauseanalysis and corrective actions. Monitor supplier performance and drive continuous improvement initiatives. Manage supplier audits, concessions and compliance with quality standards. Produce detailed reports and analysis … you as a Supplier Quality Assurance Engineer: Degree or equivalent experience in Engineering, Quality or Manufacturing. Significant experience in supplier quality engineering, ideally in electronics/PCBA. Skilled in rootcauseanalysis and supplier development within a manufacturing environment. Confident working in a fast-paced, cross-functional team with regular supplier interaction. Strong communication skills and the More ❯
the customer within working time. You actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste approach and repairing/testing More ❯