26 to 39 of 39 Service Delivery Jobs in the East Midlands

the role for you. You will have a collaborative nature as you will be dealing with a variety of people across the business, ensuring that you are overseeing the delivery of IT support services to ensure that you meet the needs of the group. You will manage a small team of two, so having exposure of leading and developing … skills of the team in order to ensure that you help them grow and improve their skill set. You will be playing a key role in improving the IT service delivery processes, ensuring that you are fostering a customer-focused support environment. You will take full responsibility for ensuring the team resolves technical issues in a timely manner. … am looking for: Experience in managing an IT team in a fast-paced environment In-depth knowledge of hardware, software, networking and operating systems familiarity with ITIL or IT service management frameworks Strong leadership skills If this sounds like the role for you, please get in touch for more information We welcome diverse applicants and are dedicated to treating More ❯

number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless service delivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯

at their Doncaster site. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Key Responsibilities of the Workshop Engineer: Carry out reactive repairs on a range of Material Handling Equipment Diagnose faults and identify cost-effective solutions Work collaboratively with the More ❯

Information to support Brightwell’s Member Services function, with a strong focus on Power BI. You'll work closely with stakeholders across the business, including the Head of Pensions Delivery, to drive data-led decision-making and continuous improvement. What you’ll do: Support the Operational Insight Manager and business stakeholders in defining MI reporting requirements. To support the … analytical work in line with agreed priorities as defined by the Head of Planning & Reporting. Provide data and analytical support across the Planning & Reporting team as required to facilitate delivery of team outputs including capacity plans, member data reports and change impact analyses. Candidate profile: Able to effectively manage and prioritise their workstack, recognising the importance of maintaining visible … progress. Ability to quickly understand problems, articulate them and propose solutions. Understands the key drivers and dynamics of a customer-focused business; sees how strong MI can facilitate improved service delivery. A focus on their personal development within the role and adaptability to evolve to meet the demands of a growing business. Able to be flexible and respond rapidly More ❯

supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and … software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout … setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions More ❯

and system integrations to improve business processes across legal operations. This role involves close collaboration with legal, IT, and compliance stakeholders to ensure technology supports efficient, secure, and scalable service delivery. Key Responsibilities: Design, develop, and enhance case management workflows and integrations, primarily within Partner for Windows/P4W. Develop data integrations and transfers using SQL, SSIS, and related … professional who is comfortable leading initiatives and contributing to continuous improvement. You will be part of a collaborative, forward-thinking IT department with a commitment to innovation and quality service delivery. More ❯

and system integrations to improve business processes across legal operations. This role involves close collaboration with legal, IT, and compliance stakeholders to ensure technology supports efficient, secure, and scalable service delivery. Key Responsibilities: Design, develop, and enhance case management workflows and integrations, primarily within Partner for Windows/P4W. Develop data integrations and transfers using SQL, SSIS, and related … professional who is comfortable leading initiatives and contributing to continuous improvement. You will be part of a collaborative, forward-thinking IT department with a commitment to innovation and quality service delivery. JBRP1_UKTJ More ❯

and system integrations to improve business processes across legal operations. This role involves close collaboration with legal, IT, and compliance stakeholders to ensure technology supports efficient, secure, and scalable service delivery. Key Responsibilities: Design, develop, and enhance case management workflows and integrations, primarily within Partner for Windows/P4W. Develop data integrations and transfers using SQL, SSIS, and related … professional who is comfortable leading initiatives and contributing to continuous improvement. You will be part of a collaborative, forward-thinking IT department with a commitment to innovation and quality service delivery. JBRP1_UKTJ More ❯

Service Desk Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering … to support, develop and deploy innovative, industry-leading technology solutions and services that enable our customers to optimise fleet utilisation and driver performance, to reduce costs and to improve service delivery. As our new Service Desk Team Leader, we are looking for someone to motivate and drive team performance; who are responsible for delivering technical and functional support … update targets are met Oversee and manage incident resolutions within SLA across your team Monitor, track and drive incident investigation, diagnosis and resolution in order to exceed/meet Service Level Agreements Lead and work across departments at a highly technical level and communicate todevelopment teamsand key stakeholders,in a way that will allow them to hit the ground More ❯

sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions … and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. Experience with SQL for querying databases. Solid understanding of key issues in social housing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks (e.g., Homes England, Regulator of Social Housing). If you have the relevant experience and More ❯

sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions … and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. Experience with SQL for querying databases. Solid understanding of key issues in social housing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks (e.g., Homes England, Regulator of Social Housing). If you have the relevant experience and More ❯

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold … direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Senior Data Analyst to join our Hertfordshire Spectrum Service . The new post holder will hold responsibility for overseeing the efficient collection and analysis of data for all services within the treatment system. There will be particular focus … collection, analysis and reporting in other formats as and when required. This role will have a quality assurance and developmental role, which will include devising and undertaking audits of service delivery. In addition to staff coaching regarding the use of performance outcomes within treatment to measure progress and devising and delivering training and workshop sessions to promote best practice More ❯

We are seeking an experienced leader to join our Student Administration team as the Head of Student Records and Data Management . This pivotal post will lead the delivery of high-quality student records and curriculum data management, ensuring compliance with complex regulatory frameworks and driving continuous service enhancement. You will play a key part in shaping the … of student administration, working closely with senior colleagues to deliver user-focused, integrated services that support the University's strategic aims. Key Responsibilities Lead the strategic development and operational delivery of student records and curriculum data services. Ensure compliance with external frameworks (e.g. Office for Students, UKVI) and internal policies. Oversee the integrity and accuracy of data within the … Student Record System (SRS). Drive innovation and continuous improvement in service delivery. Manage budgets and resources effectively to meet service priorities. Provide expert advice to senior stakeholders on student records and data compliance. Represent Student Administration on cross-institutional projects and initiatives. Lead and develop a high-performing team, fostering a culture of excellence and wellbeing. This More ❯

chance to see your ideas become reality in a fast-paced environment, where your problem solving, and engineering skills will be challenged and developed. As part of the Services Delivery Business Unit, the Special Purpose Machines (SPM) Team develop bespoke repair, inspection and maintenance capabilities, against challenging constraints, in support of the Royal Navy's nuclear submarine fleet. SPM … Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. Join us and we'll provide an environment where you can be yourself. An inclusive, digital More ❯