26 to 49 of 49 Service Management Jobs in the East Midlands

teams Ensure robust traceability from requirements through to design, configuration, testing and acceptance Govern deployment readiness, cutover planning and phased rollout execution Protect customer service, operational continuity and business performance during implementation Lead , Influence and Inspire This role requires a highly credible leader capable of bringing together senior stakeholders … business and technical workstreams, suppliers and rollout phases Strong background in solution assurance, systems integration, data migration and deployment readiness Demonstrated expertise in stakeholder management, governance and executive reporting Experience leading systems integrators, software vendors and delivery partners to agreed outcomes and quality standards Highly Desirable ERP-enabled transformation ...

repositories. Producing reports on project progress, risks, issues and change activity. Managing RAID logs and ensuring actions are followed through to completion. Supporting change management processes and governance approvals. Coordinating onboarding, access requests and approval processes. Acting as a key liaison between clients, internal delivery teams and suppliers. Supporting … service transition and operational readiness activities. Assisting with compliance, information governance and security assurance requirements. Producing stakeholder updates, meeting notes and project reporting packs. We need a candidate with: Experience supporting projects, programmes or operational delivery activities. Strong organisational skills with excellent attention to detail. Experience maintaining project documentation ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

control and pace to high-profile programme delivery, ensuring smooth transitions and operational readiness throughout the programme lifecycle. What You'll Be Doing Integration Management Lead the planning and coordination of end-to-end integration activities across multiple systems and workstreams. Manage dependencies between technical, business and supplier teams. … deployment planning activities. Coordinate hypercare planning and execution following deployment. Manage prioritisation and resolution of post go-live issues. Monitor stabilisation activities and service performance. Ensure effective handover into operational support teams. Capture lessons learned and support continuous improvement activities. Maintain ownership of programme risks, issues, assumptions and dependencies. ...

platforms across multiple business entities. Provide technical leadership across server, storage, Active Directory, virtualisation, backup and disaster recovery services. Establish and govern infrastructure standards, service levels and best practices to improve reliability, security and efficiency. Support strategic initiatives including data centre modernisation, cloud adoption and infrastructure transformation programmes. Champion … automation and continuous improvement to enhance service delivery. Partner with stakeholders, vendors and technical teams across the EMEA region to successfully deliver change and drive adoption of new technologies. What We're Looking For Proven experience leading infrastructure teams within complex enterprise environments. Strong technical expertise across Windows Server ...

/DHCP) Cloud backup platforms (Druva InSync or equivalent) for Microsoft 365 and endpoint devices Intune Win32 app packaging, ADMX/ADMX-backed policy management, and compliance policies Security & Compliance Cyber Security Essentials framework requirements and audit processes Mimecast or equivalent email security platforms Microsoft Defender, Darktrace or equivalent … Azure Security Engineer Associate (AZ-500) or Microsoft Security, Compliance, and Identity Fundamentals/SC-500. ITIL Foundation certification or working knowledge of ITIL service management principles. Familiarity with PowerShell scripting for M365/Azure automation. Personal Attributes A methodical, analytical approach to problem‐solving with strong attention ...

platforms, tools, and processes across EMEA. Provide technical leadership across enterprise networking, Wi‐Fi, and firewall technologies. Establish and maintain infrastructure standards, governance, and service excellence. Improve security, resilience, performance, and cost efficiency across the infrastructure estate. Support strategic initiatives including cloud adoption, disaster recovery, and infrastructure modernisation. Evaluate … ideally Palo Alto Networks Experience delivering infrastructure standardisation and transformation programmes. Strong understanding of hybrid cloud environments and modern infrastructure operations. Knowledge of ITIL service management principles and operational best practice. Experience managing vendors, budgets, and service performance. Excellent communication, stakeholder management, and change leadership skills. ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring and backup activities. Support backup and recovery solutions, including performing backup checks, restores and disaster recovery testing. Assist with network infrastructure support, including ...

Commerce is seeking a Service Design & Transition Specialist on a UK-based contract (6–12 months). The role is remote with regular on-site travel, starting immediately, to lead the transition of a live project into BAU and design a reusable Service Design & Transition framework. You will … review IT service management practices, develop governance templates, and engage stakeholders across business and IT to ensure operational readiness and timely updates throughout the engagement. #J-18808-Ljbffr ...

achieved before leaving site by delivering a high standard of service. Accurately complete all required documentation, including timesheets, and job reports, using the Companys service management system. Deliver an outstanding level of customer service at all times Adhere to all relevant health and safety procedures and best … nationally recognised and accredited business. Varied and interesting work across multiple client sites and system types. If you are passionate about delivering exceptional service and want to develop your career with a company that values professionalism, teamwork and continuous improvement, we would love to hear from you. Please send ...

function. You'll sit as peer to the Head of IT Services, owning infrastructure, cloud, networking, security technologies and integration architecture while they run service management and end-user computing. Two different lanes, same level. What you'll be doing: Leading technical design and delivery of the Azure … infrastructure transformation Working knowledge of Entra ID, Intune, Defender and security best practice Experience securing cloud and infrastructure platforms: firewalls, WAF, network security, vulnerability management, Zero Trust Comfortable operating at both strategic and hands-on level in a small team Confidence managing third-party suppliers and technical partners Nice ...

high standard and ensure customer satisfaction before leaving site. Complete all required documentation accurately, including job reports and timesheets, using the Companys service management system. Maintain compliance with relevant health and safety procedures and best practice. Participate in the Companys out-of-hours callout rota. Represent the business … professionally when interacting with clients and colleagues. Deliver a high-quality service to customers at all times . Experience and Qualifications Essential Experience maintaining fire and security systems. Good technical knowledge of CCTV, intruder and intercom systems. Full UK driving licence. Desirable Minimum of 3 years experience maintaining fire ...

provide expert support across Virtualisation and End User Computing environments, acting as a senior escalation point for complex technical issues while helping to drive service improvements and operational excellence. Working closely with customers, suppliers, project teams and service delivery colleagues, you'll play a key role in maintaining … enterprise Virtualisation and Workplace Technology services. Act as a senior technical escalation point for complex incidents and problems. Lead root cause investigations and continual service improvement initiatives. Support service transition and project delivery activities. Collaborate with customers, vendors and managed service providers to deliver positive outcomes. Produce ...

provide expert support across Virtualisation and End User Computing environments, acting as a senior escalation point for complex technical issues while helping to drive service improvements and operational excellence. Working closely with customers, suppliers, project teams and service delivery colleagues, you'll play a key role in maintaining … enterprise Virtualisation and Workplace Technology services. Act as a senior technical escalation point for complex incidents and problems. Lead root cause investigations and continual service improvement initiatives. Support service transition and project delivery activities. Collaborate with customers, vendors and managed service providers to deliver positive outcomes. Produce ...

with the comfort and convenience of remote work."Klipboard's brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this … customer outcomes. Resolve escalations end‐to‐end and feed lessons learned into continuous improvement. Deliver advanced/niche ERP One finance capabilities (from the Service Catalogue) and become a Capability Lead—producing clear documentation and enablement materials. Mentor and coach consultants: buddy new joiners, provide structured feedback, andcontribute ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...