1 to 25 of 27 Support Analyst Jobs in the East Midlands

health care, manufacturing, construction, financial services, transport, and hospitality. Our services include IT infrastructure, management, consultancy, cloud services, and security. Our team has extensive experience in IT management and support, storage and data protection, cyber security, and Microsoft 365, ensuring robust and reliable solutions for our clients. Salary Bracket £22,000 - £27,000 (Depending on experience) The number one … goal of everyone in our team is to make our clients exceptionally happy. The Technical Support Analyst plays an important role in making sure that happens. The Technical Support Analyst handles the first level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that … the issued is handled quickly and the client is informed of what to expect every step of the way. When help is needed the Technical Support Analyst can get help from or escalate issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service More ❯

IT Systems Developer/User Support Analyst Join to apply for the IT Systems Developer/User Support Analyst role at Howmet Aerospace IT Systems Developer/User Support Analyst 6 hours ago Be among the first 25 applicants Join to apply for the IT Systems Developer/User Support Analyst role … the global organization to deliver policy and compliance. High expectations in a challenging, process-driven environment. Contribute to team objectives, deliver as an individual and part of the team, support the company's "ever green" strategy, and assist with internal audits. Main Purpose of Job Developer We are seeking a skilled Software Developer and Report Writer responsible for designing … and tools like .NET. Understanding of databases and data structures, especially SQL. Knowledge of version control systems such as Surround. Strong problem-solving, analytical, communication, and teamwork skills. User Support Assist in setting up new user accounts and provide orientation on computer systems and software applications. Maintain knowledge of IT support tools, technologies, and procedures within the organization. More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and … assurance Rewards : Quarterly and annual employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About The Role As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key Responsibilities Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and … assurance Rewards: Quarterly and annual employee awards, discounts on tech Socials: All-expenses-paid company events Development: In-House Training Academy Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who We Are Onecom is an award-winning provider More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service … and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify More ❯

IT Support Analyst - Entry-Level | GBP27.5K | On-Site (Hinckley, Midlands) | Permanent This role does not offer visa sponsorship Ready to launch your IT career? We're looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the … sports, and music. This is a junior role, ideal for someone with 6-12 months of experience who's ready to grow fast and get broad exposure to both support and projects. Ideal Candidate: 6-12 months of IT support experience Hands-on knowledge of Windows 10/11, Active Directory, and basic networking Strong problem-solving skills … and a proactive attitude Excellent communication skills for user support Eager to grow beyond service desk tasks and get involved in IT projects Key Responsibilities: Provide first-line IT support for hardware, software, and network issues Manage user accounts, equipment setups, and troubleshooting (PCs, printers, etc.) Assist with Group Policy, VPN, Firewalls, and remote access solutions Support More ❯

IT Support Analyst – Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most advanced production facilities and … sports, and music. This is a junior role , ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows 10/11, Active Directory, and … and confidently. You want more than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives - not just tickets Liaise with third-party More ❯

from Nicoll Curtin Associate Consultant - UK market | Web3 | Crypto Trader | Business Development Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most advanced production facilities and supporting … sports, and music. This is a junior role , ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows 10/11, Active Directory, and … and confidently. You want more than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives - not just tickets Liaise with third-party More ❯

IS Support Analyst - 30-40k + Pension + Health + stock options + hybridworking- 2 days in the office per week. This is an excellent opportunity for an IS Support Analyst who is looking for a new challenge with a very cyber security company. The role is hybrid and is based in the office … innovative software/services companies in the world, who will enable you to progress your career and learn new skills. About the role:- Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices, and corporate … systems in line with ISO and ITIL standards. Experience required 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure/AWS Familiarity with ITIL framework and process-driven environments Strong troubleshooting, communication, and documentation skills Ability More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts. To apply … the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is essential. … What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . For further information More ❯

D365 SCM Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a D365 SCM Support Analyst to provide 1st … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements … of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer More ❯

D365 SCM Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a D365 SCM Support Analyst to provide 1st … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements … of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer More ❯

D365 SCM Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a D365 SCM Support Analyst to provide 1st … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements … of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer More ❯

Social network you want to login/join with: Application Support Analyst, Northampton col-narrow-left Client: Location: Northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 4e8dbe2bcd7c Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Application Support Analyst Application Support Analyst – Wellingborough, Northamptonshire Application Support, Banking, Oracle SQL, Oracle databases, PL/SQL, Java Salary – £48k plus excellent benefits This advanced organisation based in Wellingborough, Northamptonshire with good links to Kettering, Bedford & Northampton are looking for a talented Application Support Analyst with solid experience in supporting Oracle applications and hands-on experience providing production support with … any Core Banking product. Ideally you will have a minimum of 4 years’ experience in a similar role and will join their vibrant Support team. Key responsibilities for this Application Support role include: Financial Services, Banking or Online Banking experience Supporting Core Banking applications Completion of batch cycles & all the transaction processing Create and maintain detailed service support More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging … technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities Batch Monitoring … achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure More ❯

Senior IT Applications Analyst | NEBOSH | Leicester (Hybrid 2-3 days onsite) | £35k We're looking for an experienced IT Applications professional to join a respected qualifications organisation. You'll play a key role in maintaining and improving their business-critical systems, working with technologies including SQL Server, Azure services, and enterprise applications. You'll be: Supporting and improving their … between technical teams and non-technical users No need to be from an educational background, but you will need: Solid SQL experience (2+ years minimum) Practical knowledge of application support best practices Clear communication skills Comfort working hybrid in Leicester (2-3 days/week) If this sounds like your level, drop me a message at nikola.miletic@nicollcurtin.com or More ❯

Level 3 Digital Support Technician Company: VISAV Limited Office Address: Sherwood Business Centre, 616a-620a Mansfield Road, Nottingham, NG5 2GA Working hours: Monday to Friday, 09:00-17:00 Salary: £7.80 per hour not including lunches £15,210 PA Please contact SeanHove@bpp.com or call 01133 500 333 About the company: VISAV is a small software solutions company primarily … developing and supporting the Neighbourhood Alert messaging and engagement system used by many UK Police forces and other partners across the UK. Our team is passionate about delivering exceptional support to our clients, and we are looking to expand our team with a motivated Software Support Analyst. Brief job description: As a Software Support Analyst you … development team in order for fixes to be implemented. Your duties and responsibilities in this role will consist of: Help-desk duties Provide fast and friendly service through live support channels for priority customers, in order to immediately resolve urgent issues. Ensure that support tickets/calls are appropriately recorded and logged within the help-desk system. Ensure More ❯

Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 72191f527689 Job Views: 11 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Senior Application Support Analyst (Fixed Term) - Hybrid Working based in Derby Permanent - 37 hours per week - Monday - Friday Hybrid working model Salary up to £45,295 This is a rare opportunity … inclusivity and care, we work collaboratively to improve the wellbeing of our residents, colleagues, customers and communities. About the role We are seeking a skilled and experienced Senior Application Support Analyst initially on a 24-months fixed term contract basis to be part initiatives of our programme of change. This role will sit as part of the IT … new solution requests to determine product suitability in line with existing or future functionality. Accountable for working closely with operational services and managers to understand their requirements, deliver ongoing support and continuous improvements in line with business-critical processes. Ensure their needs are met and delivered through analysis of process and production of supporting IT and project governance. Assist More ❯

Job Purpose To provide Technical IT support to users of ICS services from first point of contact to incident resolution To identify, diagnose, resolve and document technical IT problems and incidents Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and resolve or … and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite jobs and remote support within the Service desk operational hours. 7. Contribute towards the accurate recording of the ICS asset data by completing the appropriate documentation and … submit knowledgebase documentation. 9. Where required, monitor system performance and manage the process of automated and other operational requests and book and dispatch any generated outputs as required IT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support Analyst More ❯

To have a discussion regarding the role, please contact Craig on 07483 097939 . The IT Support Analyst will deliver prompt and effective resolutions to technical issues or queries faced by colleagues, ensuring that more complex issues are escalated to senior colleagues, technicians, or third parties. They will follow organisational and departmental policies & procedures. They will provide an … effective service to the organisation in hardware configurations and asset management. You will: Provide ongoing support to the Digital Services Team in resolving IT issues/tickets. Provide end-user technical support and maintenance (hardware and software) on all desktop systems, printers, telephones, mobiles, and other peripheral devices. Assist with the rollout of major software and hardware upgrades. … Troubleshoot systems, telecoms, and network problems, diagnosing and solving hardware/software faults. Support and administer the Office 365 desktop environment. Manage devices through P3 device management solutions. Maintain the Helpdesk system, recording appropriate information for fault incidents and reporting. Keep users and stakeholders updated on ticket statuses promptly. Determine users’ needs and work with team members to resolve More ❯

Support the UK's most automated distribution centre with 1st/2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite … team supporting a highly automated distribution centre. You’ll be the first line of support for hardware, systems, and shift teams – a key contact when warehouse operations need IT expertise. This role is ideal for you if: You’ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. … warehouse environment. You’re comfortable with automation vendors, or eager to learn the systems that power them. What you’ll be doing: Providing on-site 1st/2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts More ❯

Social network you want to login/join with: Oracle Support Analyst – Northamptonshire - Northampton - Hybrid working Flexcube, Oracle, Banking applications, Northampton, Northants Join this innovative team based near Northampton, as an Application Support Analyst with strong Oracle experience. We're looking for an Application Support Analyst with at least 4 years of experience in … supporting Oracle applications and production support for their Core Banking products. Skills & Experience: Proficiency in Oracle Databases, PL/SQL, Oracle SQL. Java programming and basic Unix shell scripting. Flexcube and/or OBDX experience. Background in Financial Services or Banking. Oracle Support Analyst Oracle Support Analyst – Northamptonshire - Northampton - Hybrid working Flexcube, Oracle, Banking applications … Northampton, Northants Join this innovative team based near Northampton, as an Application Support Analyst with strong Oracle experience. We're looking for an Application Support Analyst with at least 4 years of experience in supporting Oracle applications and production support for their Core Banking products. Skills & Experience: Proficiency in Oracle Databases, PL/SQL, Oracle More ❯

Job Purpose To provide Technical IT support to users of ICS services from first point of contact to incident resolution To identify, diagnose, resolve and document technical IT problems and incidents Delivery of an effective and appropriate service to all service users, fairly and without discrimination click apply for full job details More ❯

Job Title: SAP Systems Support Analyst Salary: £45,000 - £55,000 Benefits: 32 Days Holiday, Private Healthcare, Private Pension Scheme, Company Bonus, Flexible Working Location: Nottingham, Nottinghamshire, UK Our client, a well-established, family-owned company in the retail and logistics industry, is seeking an SAP Systems Support Analyst to support their growth and operational … efficiency. Known for their extensive product portfolio and customer-first approach, they operate across multiple divisions, making significant impacts in their field. About the Role: The SAP Systems Support Analyst will work across the group to support and develop IT and reporting systems. This includes supporting and implementing SAP B1, ERP management, and collaborating with stakeholders to … drive efficiency improvements in a fast-paced environment. Key Responsibilities: - Support and develop ERP systems, including SAP Business One. - Develop and maintain the PowerBI platform, delivering critical business insights. - Improve business processes using technical solutions. - Lead security improvements and maintain effective documentation. - Support users across departments and deputize for the Group Head of IT as needed. Key Skills More ❯

exciting period of digital transformation, with a host of exciting projects planned surrounding their business critical ERP solution, Microsoft Dynamics 365 Business Central. They are seeking an enthusiastic ERP support analyst, with skills in manufacturing business process, to get involved in supporting the day to day maintenance and optimisation of the system - as well as concurrently process improvement … systems, and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you! Role & Responsibilities Day to day support of my clients Microsoft Dynamics/ERP systems (1st/2nd line) Install & testing of new system advancements Reporting utilising Power BI User training and go-live support Analysis/requirement gathering for process improvements Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365 Business Central, Dynamics NAV) Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution Experience across functional project life cycle tasks (eg analysis, config, testing, training) Reporting/Power More ❯